1,328 Senior Technical Roles jobs in South Africa

Reporting to the Senior Operations Manager: PPS Mutual, the successful incumbent will be responsible for executing testing functions and supporting the management of technical deviations that affect service delivery. This role operates strictly on a shift basis, including night shifts.

Education:

• Post Matric qualification within this field, or related field (essential)

Experience:

• Minimum 2 years' service and administration experience
• 3+ years industry experience (preferred)

Knowledge and Skills:

• Coaching skills
• PPS Mutual Product knowledge (preferred)
• Effective use of MS Office applications (Outlook, Visio, Word, Excel, Powerpoint, Projects)

Competencies:

• Knowledge of PPS Mutual products relating to claims administration
• Excellent communication skills
• Excellent verbal and writing skills for claims administration

• Participation in user acceptance testing (depending on shift)
• Post Implementation Support
• Continuously improve quality of service delivery through identification of issues on Tier 1 systems that prohibits delivering the expected service
• Attend to Fresh Service and Technical Support mailbox within the agreed SLA
• Reduce manual intervention
• Attend to the Manual Solution workflows within agreed SLA
• Testing Solutions for specific members to activate it in production
• Assist with Business testing through the process
• Test production after the build has been released to production
• Post production testing to be completed after each release and sign off provided based on the shift. This will only be required if the Claims Technical Specialist is on the late shift
• Continuously improve processes to deliver a better service and improve quality, this include processes on manual interventions
• Ensure that the Fresh Service tickets, and Technical Support mailbox is attended to, and provide the relevant guidance to the Operations team
• Start the correct Manual Solution workflows, with the documentation attached. This process include the Red Flags on Hidden Plans on InTouch
• Attending to claims communication, administration and follow ups

Who are we?
Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?
The successful candidate will be tasked to manage different document capture processes for various clients. The candidate will also be responsible for managing capacity, modifications, creating users, trouble shooting and general support functions in the different Kofax document capture processes.

What will make you successful in this role?

• Configure and support implementation solutions utilizing the Kofax Total Agility (KTA) platform
• Work with integrated solutions using Kofax Capture, Kofax Transformation Modules (KTM), Kofax Total Agility (KTA), Kofax Import Connector, and other related Kofax technologies
• Implement and install, upgrade and maintenance of 3rd party packages
• Lead and or assist with the creation of technical documentation and operating procedures supporting the build-out of client solutions on the Kofax platform
• Task estimations and work allocation recommendations
• Execution of disaster recovery processes and tests
• Proof of concepts
• Report on progress of technical tasks
• Maintain, and enhance systems based on business requirements using approved technologies standards
• Product evaluation
• Production support and standby duty
• Transition knowledge to team colleagues

Qualifications

• Matric
• Relevant IT degree or diploma

Experience

• Minimum of 3 years Document Management experience specifically in:

• Kofax product suite aimed at content capture

• Experience in enterprise-level deployments

• Exposure to Agile or Scrum methodologies
• Experience with performance tuning and scalability

Knowledge And Skills

• Solutions development and design
• Development experience
• Database skills
• Knowledge of Enterprise Content Management technologies and processes
• Ability to manage problems and liaise with relevant support areas to resolve the problem timeously
• Kofax Robotics Process Automation experience
• Cloud experience: AWS, Azure or GCP
• Scripting languages: PowerShell, Python, or JavaScript for automation
• API integration understanding: RESTful services

Personal Attributes
Decision quality - Contributing independently

Action orientated - Contributing independently

Optimises work processes - Contributing independently

Collaborates - Contributing through others

Nimble learning - Contributing independently

Build a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies
Drives results - Contributing independently

Being resilient - Contributing independently

Collaborates - Contributing independently

Customer focus - Contributing independently

Cultivates innovation - Contributing independently

Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Job Description,
Reporting to the Senior Operations Manager: PPS Mutual, the successful incumbent will be responsible for executing testing functions and supporting the management of technical deviations that affect service delivery. This role operates strictly on a shift basis, including night shifts.

,
Requirements
,

Education

• Post Matric qualification within this field, or related field (essential)

Experience

• Minimum 2 years' service and administration experience
• 3+ years industry experience (preferred)

Knowledge And Skills

• Coaching skills
• PPS Mutual Product knowledge (preferred)
• Effective use of MS Office applications (Outlook, Visio, Word, Excel, Powerpoint, Projects)

Competencies

• Knowledge of PPS Mutual products relating to claims administration
• Excellent communication skills
• Excellent verbal and writing skills for claims administration

,
Duties and Responsibilities
,

• Participation in user acceptance testing (depending on shift)
• Post Implementation Support
• Continuously improve quality of service delivery through identification of issues on Tier 1 systems that prohibits delivering the expected service
• Attend to Fresh Service and Technical Support mailbox within the agreed SLA
• Reduce manual intervention
• Attend to the Manual Solution workflows within agreed SLA
• Testing Solutions for specific members to activate it in production
• Assist with Business testing through the process
• Test production after the build has been released to production
• Post production testing to be completed after each release and sign off provided based on the shift. This will only be required if the Claims Technical Specialist is on the late shift
• Continuously improve processes to deliver a better service and improve quality, this include processes on manual interventions
• Ensure that the Fresh Service tickets, and Technical Support mailbox is attended to, and provide the relevant guidance to the Operations team
• Start the correct Manual Solution workflows, with the documentation attached. This process include the Red Flags on Hidden Plans on InTouch
• Attending to claims communication, administration and follow ups

About Nintex:

At Nintex, we are transforming the way people work, everywhere.

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people's curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.

About the role:

The Technical Specialist is responsible for assisting and mentoring customers in all aspects of upgrading a customer's solution from legacy Nintex product. This individual is a technical workflow professional, providing customers with an upgrade assessment and then assisting customers through the upgrade process via a series of calls, screen share sessions, and hands-on assistance to make sure everything goes well all the way through testing and customer acceptance. This will include analyzing and upgrading workflows and forms from Nintex O365 to the latest Nintex product versions.

This is a 12-month contract hybrid in our JHB office.

Your contribution will be:

• Become familiar with Nintex O365 workflows.
• Become familiar with Nintex Workflow Cloud.
• Become familiar with the Nintex migration tools.
• Test and automate testing of migrated assets.
• Discussing upgrade roadmap/approach with customers.
• Provide remote assistance and guidance to customers and partners to drive workflow upgrades to completion.
• Understands customer key use cases.
• Tests developed solutions to ensure conformance with technical and functional requirements and ensures quality assurance.
• Report writing / document findings and assisting in creation documentation content and community content.
• Continuous networking, information sharing, development of technical skills and abilities.

To be successful, we think you need:

• 2+ years experience with Sharepoint (designer/admin etc)
• SQL will be highly advantageous
• Experience working with B2B clients
• Any workflow design experience will be a bonus

What's in it for you?

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community

View more about our benefits here:

Equity Statement: Preference will be given to People Living with Disability who are members of the designated groups in line with the Employment Equity Plan and Targets of the Company.

Position Summary:

We are seeking a highly motivated Technical Specialist to support the Head of Development in evaluating, testing, and standardising equipment across our operations in multiple countries within the Quick Service Restaurant (QSR) industry. The ideal candidate is a detail-oriented Industrial Engineering graduate with a passion for operational efficiency, process improvement, and technical problem-solving. This role bridges technical analysis with practical, operational execution, ensuring that all imported equipment meets the required standards for performance, safety, and usability across our international sites.

Key Responsibilities:

• Assist the Head of Development in testing and evaluating new and existing equipment for multiple countries.
• Develop and document comprehensive test specifications, procedures, and protocols.
• Conduct functional and operational tests on imported equipment to ensure compliance with quality and performance standards across sites.
• Create diagrams, schematics, and visual documentation to support testing, reporting, and standardisation.
• Compile test reports with clear analysis, observations, and recommendations for operational improvements.
• Support the standardisation of equipment and processes across different countries, ensuring consistency in operations.
• Liaise with suppliers, vendors, and internal stakeholders across multiple regions to ensure equipment meets operational requirements.
• Identify potential operational issues and recommend practical, implementable solutions suitable for international operations.
• Keep up to date with industry best practice in equipment testing and process optimisation within the QSR sector.

Qualifications & Skills:

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related technical field.
• Strong analytical and problem-solving skills, with a focus on operational efficiency.
• Ability to develop clear, detailed test specifications and reports.
• Proficiency in creating diagrams, flowcharts, and technical documentation.
• Strong communication skills – able to translate technical concepts to operational teams across countries.
• Detail-oriented, organised, and able to manage multiple projects simultaneously.
• Proactive mindset, with a willingness to learn and support the development team.
• Prior experience with equipment testing or operational standardisation is advantageous but not essential.

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Reporting to the Senior Operations Manager: PPS Mutual, the successful incumbent will be responsible for executing testing functions and supporting the management of technical deviations that affect service delivery. This role operates strictly on a shift basis, including night shifts.

Education:

• Post Matric qualification within this field, or related field (essential)

Experience:

• Minimum 2 years' service and administration experience
• 3+ years industry experience (preferred)

Knowledge and Skills:

• Coaching skills
• PPS Mutual Product knowledge (preferred)
• Effective use of MS Office applications (Outlook, Visio, Word, Excel, Powerpoint, Projects)

Competencies:

• Knowledge of PPS Mutual products relating to claims administration
• Excellent communication skills
• Excellent verbal and writing skills for claims administration

• Participation in user acceptance testing (depending on shift)
• Post Implementation Support
• Continuously improve quality of service delivery through identification of issues on Tier 1 systems that prohibits delivering the expected service
• Attend to Fresh Service and Technical Support mailbox within the agreed SLA
• Reduce manual intervention
• Attend to the Manual Solution workflows within agreed SLA
• Testing Solutions for specific members to activate it in production
• Assist with Business testing through the process
• Test production after the build has been released to production
• Post production testing to be completed after each release and sign off provided based on the shift. This will only be required if the Claims Technical Specialist is on the late shift
• Continuously improve processes to deliver a better service and improve quality, this include processes on manual interventions
• Ensure that the Fresh Service tickets, and Technical Support mailbox is attended to, and provide the relevant guidance to the Operations team
• Start the correct Manual Solution workflows, with the documentation attached. This process include the Red Flags on Hidden Plans on InTouch
• Attending to claims communication, administration and follow ups

Let's Write Africa's Story Together
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description
This role acts as a subject matter expert in an Investment operations environment and applies their knowledge in the execution and oversight of complex investment activities.

The incumbent will play a significant role in the upskilling of more junior staff and acts as the point of escalation to resolve issues.

The incumbent will also be required to compile statistics and develop reports that can be used for management decision-making.

The incumbent may be required to act as an expert resource on projects and will be individually accountable for achieving results through own efforts.

Responsibilities

• Client and asset manager trade execution
• Third party interactions and issue resolution
• Support operational and cost efficiency
• Information analysis and reporting
• Project support
• Risk and control measurements
• Client focused excellence

Solutions Analysis

Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.

Financial Risk Management

Carry out the financial risk management process within a specific area or operation, maintaining alignment with risk tolerance policies.

Operational Compliance

Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.

Document Preparation

Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.

Data Collection and Analysis

Collate and analyze data using preset tools, methods, and formats. Involves working independently.

Information and Business Advice

Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy.

Regulatory and Compliance Management

Investigate standard incidents using current regulatory and compliance processes, systems, and procedures, and take action to solve immediate compliance issues. Advise more senior colleagues on more complex problems.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Operations Management

Supervise others working within established operational systems.

Skills
Action Planning, Analytical Thinking, Analyze Information, Computer Literacy, Critical Thinking, Data Management, Evaluate Information, Numerical Aptitude, Numerical Reasoning, Oral Communications, Systems Thinking, Written Communication

Competencies
Collaborates

Courage

Ensures Accountability

Financial Acumen

Instills Trust

Manages Complexity

Optimizes Work Processes

Organizational Savvy

Education
NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date
09 September 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story

Job Description

To plan, design and build an Information Technology (IT) infrastructure architecture usually at an enterprise level to meet business requirements

Hello Future Technical Specialist,

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team at FNB ConnectMe, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Engage with a variety of stakeholders in both technical and business contexts
• Under business requirements
• Build sound relationships based on trust and openness
• Engineer and leverage processes and technologies to meet business needs
• Produce consistently high-quality within agreed deadlines

You will be an ideal candidate if you:

• Have a certificate or Diploma in computer science, information systems, or related fields
• Have 3 to 5 years of experience as a Business / Systems Analyst or Solutions Specialist

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

Are you interested to take the step? We look forward to engaging with you further. Apply now

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

25/09/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.