824 Senior Systems jobs in South Africa
Systems Analyst
Posted 3 days ago
Job Viewed
Job Description
Job Advert : Systems Analyst (Contract Role - Hybrid)
We are seeking a skilled Systems Analyst with proven banking industry experience to join our dynamic team. The ideal candidate will be responsible for analyzing and improving IT systems to meet business needs, with a strong focus on financial applications and regulatory compliance.
Key Responsibilities :
Gather and document business and system requirements
Design and improve banking-related systems and processes
Collaborate with stakeholders to deliver effective technical solutions
Support system testing, implementation, and post-go-live support
Requirements :
4+ years as a Systems Analyst
Solid understanding of banking operations, systems, and regulations
Strong analytical, communication, and problem-solving skills
Experience with core banking systems is highly advantageous
#J-18808-LjbffrSystems Analyst
Posted 7 days ago
Job Viewed
Job Description
Join to apply for the Systems Analyst role at FNB South Africa
Join to apply for the Systems Analyst role at FNB South Africa
Job Description
To interpret the business requirement specification and translate into a detailed system design specification to enable the development of innovative, flexible and efficient solution of a business problem
Hello future Systems Analyst!
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
Job Description
To interpret the business requirement specification and translate into a detailed system design specification to enable the development of innovative, flexible and efficient solution of a business problem
Hello future Systems Analyst!
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our FNB - Personal and Private Team team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are You Someone Who Can
- Communicate with customers and stakeholders to learn and document requirements in order to create a technical specification.
- Interact and coordinate with developers and implementers.
- Help perform system testing.
- Deploy the system.
- Help with technical documentation like manuals.
- Deliberate over post-project assessment.
- Technical / development experience / deep knowledge is a must.
- Strong technical writing skills and attention to detail.
- Strong problem-solving skills.
- Stakeholder and Expectation management is a must.
- Understanding non-functional requirements and how to document them.
- Understanding UML Notation.
- Experience with Production Incidents is beneficial.
- Understanding platform development is beneficial.
- Exposure to Cloud is beneficial.
- Basic SQL skills beneficial
- Understanding / engagement with developers, testers, DevOps and Risk will be required.
- Strong information soliciting skills necessary - need to be able to ask the relevant questions.
- Experience with Agile software development using JIRA beneficial.
- API integration knowledge beneficial
- Degree or Diploma in IT
- Preferred TOGAF certification
- SQL knowledge – basic - intermediate
- Web services experience
- Integrations (integration experience between applications)
- 3 years System analysis experience
- Preferred Programming experience
- SOAP UI, JSON, XML experience
- Understands how to interpret XSD’s and swagger docs
- Can write technical requirements
- Are accredited with a TOGAF certification (advantageous)
- Opportunities to network and collaborate
- Work that is challenging
- Opportunities to innovate
- Conditions that are flexible
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
#FNB
Are you interested to take the step? We look forward to engaging with you further. Apply now!
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
23/08/25
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Banking
Referrals increase your chances of interviewing at FNB South Africa by 2x
Get notified about new System Analyst jobs in Johannesburg, Gauteng, South Africa .
Johannesburg, Gauteng, South Africa 4 days ago
Sandton, Gauteng, South Africa 4 months ago
Johannesburg, Gauteng, South Africa 6 days ago
Johannesburg, Gauteng, South Africa 1 day ago
Johannesburg Metropolitan Area 2 days ago
Johannesburg, Gauteng, South Africa 4 days ago
Randburg, Gauteng, South Africa 3 days ago
Johannesburg, Gauteng, South Africa 4 days ago
Johannesburg, Gauteng, South Africa 5 days ago
Sandton, Gauteng, South Africa 2 weeks ago
City of Johannesburg, Gauteng, South Africa 2 weeks ago
Johannesburg, Gauteng, South Africa 6 days ago
City of Johannesburg, Gauteng, South Africa 1 week ago
IT Business Analyst (ACRN) - Harare or JohannesburgJohannesburg, Gauteng, South Africa 4 days ago
Johannesburg, Gauteng, South Africa 1 day ago
Sandton, Gauteng, South Africa 2 weeks ago
City of Johannesburg, Gauteng, South Africa 2 days ago
Johannesburg, Gauteng, South Africa 5 days ago
Sandton, Gauteng, South Africa 2 weeks ago
Johannesburg, Gauteng, South Africa 1 month ago
Johannesburg, Gauteng, South Africa 19 hours ago
Johannesburg Metropolitan Area 6 days ago
City of Johannesburg, Gauteng, South Africa 1 week ago
Johannesburg, Gauteng, South Africa 5 days ago
City of Johannesburg, Gauteng, South Africa 1 week ago
Customer Engineer III, Data and AI, Google CloudJohannesburg, Gauteng, South Africa 6 days ago
City of Johannesburg, Gauteng, South Africa 2 days ago
Johannesburg Metropolitan Area 11 hours ago
Johannesburg, Gauteng, South Africa 5 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSystems Analyst
Posted 13 days ago
Job Viewed
Job Description
Join Us in Becoming the Best Bank in the World!
We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.
Who We AreWe are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.
Why Choose UsAt Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.
About The Role/TeamAt Capitec, our Systems Analysts are instrumental in bridging the gap between business and technology. You’ll be part of a collaborative, cross-functional team that supports multiple areas of the bank - with a specific focus in this role on the insurance business unit. This team plays a vital role in enabling accurate data flows, enhancing financial sub-ledgers, and supporting operational and regulatory reporting.
This role focuses on understanding insurance-related data, gathering business and technical requirements, and working closely with the data engineering team to translate these into actionable solutions. You will play a key part in ensuring that Capitec’s insurance data is accessible, accurate, and aligned with business needs.
A successful candidate must bring prior experience in the insurance domain, with the ability to independently query SQL and engage confidently with business and technical stakeholders
What You’ll Be Doing- Analyse insurance data, systems, and processes to extract and interpret requirements.
- Gather, document, and validate functional and technical requirements from the insurance team.
- Provide clear, structured input to the data engineer, enabling the development of accurate data pipelines and reporting solutions.
- Collaborate closely with stakeholders across insurance, data, product, and compliance functions
- Support the delivery of end-to-end solutions, ensuring alignment with governance, data quality, and regulatory expectations.
- Contribute to system testing, user acceptance testing (UAT), and solution validation.
- Assist in resolving data-related issues by identifying root causes and recommending improvements.
We’re seeking a systems thinker with a strong analytical mindset and excellent stakeholder engagement skills. The successful candidate should be confident working in a data-rich environment and understand the complexities of insurance processes and data structures.
Preferred qualifications and experience include:
- 3–5 years of experience in a Systems Analyst role.
- Prior experience working in or supporting the insurance industry (essential).
- Ability to write and interpret SQL queries independently.
- Strong understanding of systems analysis methodologies and business process modelling.
- Familiarity with data environments, system integration, and data validation practices.
- Experience in cross-functional collaboration with technical and business teams.
- Exposure to cloud-based solutions and tools such as JIRA, Confluence, or similar platforms is advantageous.
- Excellent verbal and written communication skills, with a detail-oriented and structured approach to problem-solving.
If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!
Capitec is committed to diversity and, where feasible , all appointments will support the achievement of our employment equity goals
#J-18808-LjbffrSystems Analyst
Posted 13 days ago
Job Viewed
Job Description
Time left to apply: End Date: August 29, 2025 (26 days left to apply)
Job Requisition ID: JR102776
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.Job Purpose
The System Analyst ensures that GIT Service Management systems are maintained and developed to meet GIT Service Management objectives. The role involves understanding, studying, and analyzing requirements for system changes and new systems, drawing up technical impact documents, and supporting developers with technical documentation.
Responsibilities- Administration: Produce, update, and support the Service Management system, databases, and other departmental systems. Act as a SPOC between Business, Support Teams, Vendors, and GIT.
- Design and Conceptualization: Research data, trends, and benchmarks; design, develop, and maintain the GIT Service Management system (SysAid).
- Analysis of 'As Is' and 'To Be' Processes: Support documentation and describe changes needed for migration to new processes.
- Database/Systems Specifications: Provide input on system or database specifications, ensuring standards and data integrity.
- Information Security: Support security measures, monitor performance, and notify security teams of issues.
- Testing IT Performance: Analyze performance tests, respond to user queries, and troubleshoot issues.
- Personal Capability Building: Engage in ongoing learning, training, and professional development.
- Operational Compliance: Ensure compliance with policies, SLAs, and governance standards.
Education
Matric/SAQA Equivalent (Essential); Relevant ITIL certification and/or accreditation (Essential)
Experience
1-3 years’ experience in IT Service Management; experience with UML designs and/or IBMI/SQL (Advantageous)
Think you have what it takes? Apply now and join a team that constantly strives for excellence. #J-18808-LjbffrSystems Analyst
Posted 13 days ago
Job Viewed
Job Description
iqbusiness is a leading management consulting firm. We are seeking an experienced Systems Analyst with a strong background in technical analysis and a proven track record in delivering successful projects to consult to our client in the Banking industry.
TheSystems Analyst will be actas a bridge between business requirements and IT system design/implementation.This role requires extensive experience in both business processes and technical systems to ensure that technology solutions are aligned with business goals.
This is a hybrid role that requires 3-4 days onsite (Stellenbosch, Western Cape).
Key Responsibilities and/or output areas include, but are not limited to:
Advanced Requirements Gathering and Analysis:
Lead the collection and documentation of business and technical requirements from stakeholders.
Conduct in-depth feasibility studies, cost-benefit analyses, and risk assessments for proposed solutions.
Complex System Design and Development:
Translate business requirements into functional and technical specs.
Design and propose system solutions, including process models, specifications, and architecture and collaborate with developers on systems solutions.
Implementation and Quality Assurance:
Liaise with developers, vendors, and IT teams to ensure system designs are accurately implemented.
Assist with system testing, user acceptance testing (UAT), validation and quality assurance.
Support the deployment and integration of new systems or enhancements.
Maintenance and Continuous Improvement:
Experience in providing expert-level support and maintenance for existing systems beneficial.
Proactively identify opportunities for system improvements and enhancements.
Implement updates and improvements to existing systems as needed.
Documentation and Training:
Create and maintain comprehensive system documentation, including user manuals, technical guides, and process diagrams.
Conduct training sessions and provide advanced support to end-users and stakeholders on system functionalities and best practices.
Skills and Competencies:
• 5-8 years of experience as a Systems Analyst or in a related role
Technical Expertise:
• Deep understanding of system analysis and design methodologies.
• Extensive knowledge of software development lifecycle (SDLC) and agile methodologies.
• Experience with programming languages (Java) and system integration.
• Project experience in a cloud-based environment, specifically AWS.
• Modeling tools (UML, ERD), SQL, system diagramming tools, API documentation platforms
• Experience with tools such as Confluence and Jira.
Analytical and Problem-Solving Skills:
• Strong analytical skills with the ability to tackle complex systems and processes.
• Expertise in translating intricate business requirements into detailed technical specifications.
Advanced Communication Skills:
• Excellent verbal and written communication skills, with the ability to communicate complex technical information clearly.
• Strong presentation skills for stakeholder engagement and decision-making processes.
Education Qualification:
• Matric.
• University Qualification, Certificate or Diploma, aligned to relevant experience - Relevant Bachelors’ Degree / Diploma / recognised qualification from an accredited tertiary institution.
Relevant certifications (e.g., CBAP, CCBA, PMP) are highly desirable.
Who we are:
Our purpose is to grow people, grow business, and grow Africa.
At iqbusiness, we are creative problem-solvers who never concede defeat. Beyond IT and technology, we apply innovative solutions to complex problems. We make sure that our clients grow, whether these challenges may be overcome by utilising research from iqbusiness and our partners, allocating teams to build and implement solutions, or deploying point expertise to address a skills shortage. Whatever the challenges, we support them in overcoming them.
What’s in it for you:
At iqbusiness, we prioritise work-life balance and offer attractive salary packages with generous employee benefits. Our offices are conveniently located in both Johannesburg and Cape Town, ensuring ease even during challenging times like load shedding. We foster a workplace culture that values flexibility and supports your personal needs. Moreover, our diverse talent pool provides ample opportunities for growth and development through meaningful interactions with your colleagues. Join us and experience the best of both worlds: a fulfilling career and a fulfilling life outside of work.
How do we recruit?
At iqbusiness, we take a refreshingly straightforward approach to recruitment. We firmly believe that feedback is the backbone of improvement, so we avoid dragging out the process unnecessarily.
Here's a sneak peek at the steps involved once you've sent us your resume:
- First, we'll dive into your CV, delving into your background, interests, passions, and tech prowess. If you're a shining star that aligns with our needs, congratulations! You'll swiftly move on to step two.
- This stage involves meeting one of our charismatic hiring managers who will assess your skills and, just as importantly, your compatibility with our vibrant culture.
- If you emerge victorious from this encounter, a thrilling challenge awaits you—an online assessment to prove your mettle. But wait, there's more! You'll also mingle with more of our extraordinary team members.
- Once these delightful encounters conclude, we get down to business with employment checks—references, credit history, criminal records, and even the rarefied world of fraud. Once you've successfully navigated these hurdles, voila!
- We eagerly extend to you an offer of employment, formalities having been dealt with promptly.
So, if you're ready to embark on a whirlwind recruitment adventure, buckle up and send us that CV!
Note: As all iqbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information, our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification.
IQbusiness is committed to sustainable growth and transformation; we embrace diversity and employ previously disadvantaged individuals.
#J-18808-Ljbffr
Systems Analyst
Posted 13 days ago
Job Viewed
Job Description
? We're Hiring: Systems Analyst with Business Intelligence Expertise
Are you a self-motivated professional with a passion for data and business intelligence ? Do you thrive in dynamic environments where ownership, urgency, and drive are key? PBT Group is looking for a Systems Analyst with strong Business Intelligence experience to join our team!
? What We’re Looking For:
? Proven ability to prioritise, meet deadlines , and manage changing priorities
? Strong interpersonal skills and a collaborative mindset
? Deep understanding of data structures, algorithms , and system design for performance, scalability, and availability
? Experience with:
- QLIK SENSE (Uploading of data via DLS is imperative)
- Microsoft SQL Server Reporting Services (Business Intelligence Development Studio)
- MS Suite
- Power BI
? Key Responsibilities:
- Ensure the day-to-day health, maintenance, and operational functionality of our BI tools, especially Qlik Sense
- Guarantee availability and functionality of Qlik Sense for both internal and external stakeholders
- Deliver advanced development solutions : define, design, estimate, and implement technical work plans
- Provide high-level expertise to drive BI strategy and integration across technical resources
? Why Join Us?
At PBT Group, we believe in empowering our team to innovate and lead. You’ll be part of a forward-thinking environment where your skills and ideas truly matter.
? Ready to make an impact? Apply now or reach out for more details.
? Ready to make data speak?
Apply now or connect with us to learn more.
"If you have not heard from us in two weeks, please note that you were unsuccessful for the role. However, we will keep your resume on file and reach out if any other suitable opportunity arises in the future".
Skills #J-18808-LjbffrSystems Analyst
Posted 16 days ago
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
We appoint energized and motivated people for their potentialandcontinuously look fortalented, driven individualstohelp usinnovate and evolve.That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.
Who We AreWe are a bank, but we’re much more than that.We believe that banking is about enabling peopleto control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.
Why Choose UsAt Capitec, we offer our best by living up to our CEO values in every situation – we always put theClient first, act withEnergy andtakeOwnership.And to support people in being their best,our Employee Value Propositionoffersevery value to all team members through cohesive teams, growth opportunities as well asemployee benefitsand savings. We make it a priority toensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.
About The Role/TeamAt Capitec, our Systems Analysts are instrumental in bridging the gap between business and technology. You’ll be part of a collaborative, cross-functional team that supports multiple areas of the bank - with a specific focus in this role on the insurance business unit. This team plays a vital role in enabling accurate data flows, enhancing financial sub-ledgers, and supporting operational and regulatory reporting.
This role focuses on understanding insurance-related data, gathering business and technical requirements, and working closely with the data engineering team to translate these into actionable solutions. You will play a key part in ensuring that Capitec’s insurance data is accessible, accurate, and aligned with business needs.
A successful candidate must bring prior experience in the insurance domain, with the ability to independently query SQL and engage confidently with business and technical stakeholders
What You’ll Be Doing- Analyse insurance data, systems, and processes to extract and interpret requirements.
- Gather, document, and validate functional and technical requirements from the insurance team.
- Provide clear, structured input to the data engineer, enabling the development of accurate data pipelines and reporting solutions.
- Collaborate closely with stakeholders across insurance, data, product, and compliance functions
- Support the delivery of end-to-end solutions, ensuring alignment with governance, data quality, and regulatory expectations.
- Contribute to system testing, user acceptance testing (UAT), and solution validation.
- Assist in resolving data-related issues by identifying root causes and recommending improvements.
We’re seeking a systems thinker with a strong analytical mindset and excellent stakeholder engagement skills. The successful candidate should be confident working in a data-rich environment and understand the complexities of insurance processes and data structures.
Preferred qualifications and experience include:
- 3–5 years of experience in a Systems Analyst role.
- Prior experience working in or supporting the insurance industry (essential).
- Ability to write and interpret SQL queries independently.
- Strong understanding of systems analysis methodologies and business process modelling.
- Familiarity with data environments, system integration, and data validation practices.
- Experience in cross-functional collaboration with technical and business teams.
- Exposure to cloud-based solutions and tools such as JIRA, Confluence, or similar platforms is advantageous.
- Excellent verbal and written communication skills, with a detail-oriented and structured approach to problem-solving.
If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!
Capitec is committed to diversity and, where feasible , all appointments will support the achievement of our employment equity goals
Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06
#J-18808-LjbffrBe The First To Know
About the latest Senior systems Jobs in South Africa !
Systems Analyst
Posted 19 days ago
Job Viewed
Job Description
Our client is looking for an analytically driven candidate who can execute projects within the business objectives. You must enjoy working collaboratively and independently while meeting pressurized deadlines.
Technical and business reporting experience in both oral and written communication is needed to work within this well-known, established, growing organization.
Duties & ResponsibilitiesREQUIREMENTS
- Matric, Bachelor’s degree in computer science, Information Technology, or a related field, with above-average academic performance being an advantage.
- Certification in relevant technologies or methodologies (e.g. Systems Analysis, Business Analysis, etc.) is an advantage.
- Minimum of 5 years in application support or a similar technical support role.
- Minimum of 5 years’ experience with business applications such as ERP systems, CRM, POS, Payroll, Property Management systems, and/or other enterprise software solutions.
- Minimum of 5 years’ experience in executing projects.
- Experience with Agile project methodologies (e.g. Scrum) would be an advantage.
- Minimum of 3 years’ experience in managing relational databases.
- Experience working with database management systems such as Oracle, Microsoft SQL Server, MySQL, or PostgreSQL considered an advantage.
- Minimum of 2 years’ experience in maintenance of integration architectures such as APIs.
- Strong understanding of accounting practices and processes.
- Strong technical aptitude and troubleshooting skills.
- Familiarity with ITIL principles and incident management processes.
DUTIES
- Conduct thorough analysis with the business stakeholders to gather and document system requirements, provide updates on project progress, and address any concerns, risks, or issues that arise.
- Translate business requirements into technical specifications and system designs. Collaborate with developers and architects to design robust and scalable solutions.
- Work with internal and external technical resources to ensure the successful and secure implementation and maintenance of business systems.
- Conduct thorough testing and debugging to ensure system reliability and functionality.
- Provide first and second-line support for business applications, including troubleshooting issues, applying updates, and addressing user concerns.
- Continuously ensure that systems are operating optimally and meeting business needs.
- Maintain documentation of system designs, configurations, and processes.
- Provide guidance and assistance to users to enhance their understanding and proficiency with the applications.
- Manage application configurations and settings, ensuring that they are properly maintained and aligned with business requirements.
- Coordinate with vendors and internal stakeholders to implement configuration changes as needed.
- Act as the primary point of contact for application-related incidents, managing the incident resolution process from initial reporting through to resolution and escalation when necessary.
- Support the implementation of changes to business applications, including software upgrades, patches, and enhancements.
- Coordinate with stakeholders to ensure that changes are properly tested, documented, and communicated to end-users.
- Liaise with software vendors and third-party support providers to escalate and resolve complex technical issues.
- Manage vendor relationships to ensure timely resolution of support tickets and adherence to service level agreements (SLAs).
- Stay abreast of emerging technologies and industry trends.
- Proactively identify opportunities to improve existing systems and processes and make recommendations for enhancements.
Salary: R negotiable dependent on experience.
#J-18808-LjbffrSystems Analyst
Posted 19 days ago
Job Viewed
Job Description
Our client is looking for an analytically driven candidate who can execute projects within the business objectives. You must enjoy working collaboratively and independently while meeting pressurized deadlines.
Technical and business reporting experience in both oral and written communication is needed to work within this well-known, established, growing organization.
Duties & ResponsibilitiesREQUIREMENTS
- Matric, Bachelor’s degree in computer science, Information Technology, or a related field, with above-average academic performance being an advantage.
- Certification in relevant technologies or methodologies (e.g. Systems Analysis, Business Analysis, etc.) is an advantage.
- Minimum of 5 years in application support or a similar technical support role.
- Minimum of 5 years’ experience with business applications such as ERP systems, CRM, POS, Payroll, Property Management systems, and/or other enterprise software solutions.
- Minimum of 5 years’ experience in executing projects.
- Experience with Agile project methodologies (e.g. Scrum) would be an advantage.
- Minimum of 3 years’ experience in managing relational databases.
- Experience working with database management systems such as Oracle, Microsoft SQL Server, MySQL, or PostgreSQL considered an advantage.
- Minimum of 2 years’ experience in maintenance of integration architectures such as APIs.
- Strong understanding of accounting practices and processes.
- Strong technical aptitude and troubleshooting skills.
- Familiarity with ITIL principles and incident management processes.
DUTIES
- Conduct thorough analysis with the business stakeholders to gather and document system requirements, provide updates on project progress, and address any concerns, risks, or issues that arise.
- Translate business requirements into technical specifications and system designs. Collaborate with developers and architects to design robust and scalable solutions.
- Work with internal and external technical resources to ensure the successful and secure implementation and maintenance of business systems.
- Conduct thorough testing and debugging to ensure system reliability and functionality.
- Provide first and second-line support for business applications, including troubleshooting issues, applying updates, and addressing user concerns.
- Continuously ensure that systems are operating optimally and meeting business needs.
- Maintain documentation of system designs, configurations, and processes.
- Provide guidance and assistance to users to enhance their understanding and proficiency with the applications.
- Manage application configurations and settings, ensuring that they are properly maintained and aligned with business requirements.
- Coordinate with vendors and internal stakeholders to implement configuration changes as needed.
- Act as the primary point of contact for application-related incidents, managing the incident resolution process from initial reporting through to resolution and escalation when necessary.
- Support the implementation of changes to business applications, including software upgrades, patches, and enhancements.
- Coordinate with stakeholders to ensure that changes are properly tested, documented, and communicated to end-users.
- Liaise with software vendors and third-party support providers to escalate and resolve complex technical issues.
- Manage vendor relationships to ensure timely resolution of support tickets and adherence to service level agreements (SLAs).
- Stay abreast of emerging technologies and industry trends.
- Proactively identify opportunities to improve existing systems and processes and make recommendations for enhancements.
Salary: R negotiable dependent on experience.
#J-18808-LjbffrSystems Analyst
Posted today
Job Viewed
Job Description
The incumbent will be responsible for the last line of support and maintenance of various systems in the Enterprise Content Management environment, including but not limited to OnBase by Hyland, OpenText, Kofax, Smartsheet and Microsoft SharePoint. The incumbent will make sure various integrations are supported and maintained, keep up-to-date knowledge of functionalities, customization, and integration.
What you'll do:
- Analyze and evaluate IT systems to ensure they meet organizational needs.
- Develop and document system requirements and specifications.
- Provide support for system design, implementation, and maintenance.
- Collaborate with cross-functional teams to integrate new technologies into existing systems.
- Troubleshoot technical issues and ensure system reliability and performance.
- Prepare user manuals, conduct training sessions, and provide technical support to end-users.
- Monitor and upgrade systems to ensure security, efficiency, and compliance with industry standards.
- Manage and document technical system processes and changes.
- Functional System Testing
Qualifications:
- Information Technology Degree/Diploma, or related f.
Skills:
- Proven experience as a systems analyst or similar role.
- Strong knowledge of system architecture, databases, and programming languages.
- Excellent analytical and problem-solving skills.
- Proficient in project management and technical documentation.
- Effective communication and teamwork abilities.
- Familiarity with IT security standards and compliance regulations.
Preferred Skills:
- Experience with Microsoft platforms.
- Knowledge of specific industry-related tools or software.
Behavioral Competencies
- Be sensitive to deadlines
- Be able to interact in a team environment
- Adapt quickly to change
- Deep attention to detail and possesses excellent analytical, problem solving and customer service skills
- Ability and aptitude to continuously search for enhancements and innovation
- Ability to work under pressure and deliver within agreed Service Level Agreements
- Dynamic (ability to learn other technologies and take on different responsibilities)
- Logical thinker (strong troubleshooting skills)
- Uses own initiative and can work independently
- Good presentation skills