1,957 Senior Operations Manager jobs in South Africa

Responsible for overseeing the day-to-day operations of the emergency medical services (EMS). This role involves managing staff, ensuring the efficiency of operations, maintaining compliance with regulatory standards, and striving for excellence in service delivery. The Operations Manager ensures that all emergency medical operations run smoothly and effectively, providing high-quality care to patients

Responsibilities

1.Operational Management

• Oversee the daily operations of EMS, including the deployment of ambulances, personnel, and medical resources.
• Ensure that all EMS activities are conducted efficiently, safely, and in compliance with protocols and regulations.
• Monitor and manage response times, ensuring that emergency calls are responded to promptly and effectively.
• Coordinate with other departments to ensure seamless operations.

2. Staff Management

• Supervise, mentor, and lead EMS personnel, including paramedics, emergency medical technicians, and support staff.
• Manage staffing levels, ensuring adequate coverage for all shifts and peak periods.
• Oversee recruitment, training, and development programs to ensure that all staff are competent and well-prepared.
• Conduct performance evaluations and manage staff performance, including handling disciplinary actions when necessary.

3. Resource Management

• Oversee the maintenance and readiness of EMS vehicles, equipment, and medical supplies.
• Ensure that all equipment is regularly inspected, maintained, and replaced as needed to meet operational demands.
• Manage procurement of medical supplies and ensure proper inventory control.
• Optimize the use of resources to improve efficiency and reduce costs without compromising service quality.

4. Compliance & Quality Assurance

• Ensure that all EMS operations comply with national, provincial, and local regulations, as well as organizational policies and procedures.
• Implement and maintain quality assurance programs to monitor and improve the standard of care provided by EMS personnel.
• Conduct audits and reviews of operational procedures to identify areas of improvement.
• Ensure that all incidents, accidents, and near-misses are reported and investigated, with appropriate corrective actions taken.

5. Strategic Planning & Development

• Contribute to the development and implementation of strategic plans for the EMS department.
• Analyse operational data and trends to inform decision-making and planning.
• Identify opportunities for service expansion, process improvements, and innovation in EMS delivery.
• Participate in the development and management of the EMS budget, ensuring cost-effective operations.

6 . Crisis Management

• Lead the response during major incidents or disasters, coordinating the deployment of resources and personnel.
• Serve as the primary point of contact during emergencies, ensuring effective communication and collaboration with other agencies.
• Develop and maintain emergency response plans, ensuring that the EMS team is prepared for various types of crises.

7. Stakeholder Communication

• Build and maintain strong relationships with key stakeholders, including hospitals, government agencies, and community organisations.
• Represent the EMS department in meetings, forums, and public events.
• Address any concerns or issues raised by stakeholders, ensuring the are resolved promptly and effectively.

At TechBiz Global, we're more than just a recruitment and software development company — we're aGerman based global partner dedicated to your business success.

With a diverse, distributed team, we specialize in IT recruitment, outstaffing, outsourcing, software development, and consulting services for more than clients around over 20 countries.We are now looking for a Operations Manager to join our dynamic internal team.

If you're passionate about technology, driven by challenges, and ready to contribute to the success of the company, we'd love to hear from you.About the RoleWe are seeking a detail-oriented and proactive Operations Manager with at least 2 years of experience to oversee and improve daily business operations.

The ideal candidate will have strong organizational skills, experience in process optimization, and the ability to work cross-functionally with various teams.Key ResponsibilitiesOversee daily operations to ensure smooth workflow across departmentsAnalyze processes and implement improvements to enhance efficiencyManage budgets, reports, and internal documentationCoordinate with HR, Finance, and other departments to support company goalsMonitor KPIs and operational performance, providing insights and solutionsEnsure compliance with company policies and regulatory standardsSupport the onboarding and training of new employeesAssist leadership with strategic planning and executionMinimum 2 years of proven experience in operations, administration, or project coordinationBachelor's degree in Business Administration, Management, or related fieldStrong analytical and problem-solving skillsExcellent communication and interpersonal abilitiesProficient in MS Office and project management toolsAbility to multitask and thrive in a fast-paced environmentWhat We OfferCompetitive salary packageProfessional development opportunitiesCollaborative and growth-focused work environment

Hire Resolve is seeking an experienced Operations Manager specializing in electrical, construction, and engineering sectors for our clients based Nationally, however the candidate can reside in Cape Town, Bloemfontein or George. As an Operations Manager, you will be instrumental in overseeing projects and ensuring that operations align with business goals.

Your responsibilities will include managing resources, coordinating project plans, and ensuring that all work meets the quality standards and complies with regulations. This role demands strong leadership, strategic thinking, and the ability to foster collaboration among diverse teams.

Requirements :

• Must have a degree in Electrical engineering, coupled with experience in managing tender pricing, managing contracts (JBCC, NEC, etc),
• Minimum 10 years of experience in an operations management role within electrical, construction, or engineering sectors. specifically in the tender and projects environment.
• Proven experience managing multiple projects simultaneously.
• You will have a sound understanding of managing tender pricing, managing contracts, providing leadership in project / operational planning, SANS10142 and material control.
• Strong knowledge of project management principles and best practices.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to work effectively under pressure and meet deadlines.
• Knowledge of relevant regulations and compliance requirements.
• Willingness to travel as per project requirements.
• Expert Software skills in MS Projects, Candy CCS is essential.
• Must have Drivers Licence and own car.

Benefits :

• Salary : Market Related with KPI Incentives

Contact Hire Resolve today for your next career-changing move

Description

Main purpose of the position: to manage and control the business development strategies and tactical planning in the operational division by providing appropriate interaction and fostering good relations with all stakeholders in support of the overall business strategy plans and objectives.

Requirements

Main Responsibilities

• Analyse and plan production schedules, processes, & documentation effectively to meet production & sales targets.
• Recommend modifications to production processes to ensure standards are maintained and improved to meet targets.
• Review and evaluate new and existing processes to ensure accuracy and standards compliance.
• Obtain necessary information from business units and clients for optimal production.
• Coordinate and expedite all production activities.
• Manage mobile mill operations when required.
• Control booking out of coils and release of orders.
• Report progress to sales and dispatch against expected dates.
• Address quality complaints promptly and efficiently.
• Coordinate documentation between production and logistics.
• Follow established controls and authority levels within scope.
• Ensure accurate use of SAP and attention to detail.
• Participate in stock takes, training sessions, and conferences as required.
• Manage daily production in line with delivery norms and sales requirements.
• Reduce production days to ensure added value and efficient service.
• Maintain sound relationships with in-house departments.
• Supervise production staff, verify wages, and control related issues.
• Assist in product development and process improvements.
• Enforce disciplinary codes related to timekeeping and absenteeism.
• Manage reporting requirements and ensure product quality before dispatch.
• Follow SOPs relevant to Planning and Production.
• Control costs and safeguard manufacturing equipment.
• Perform other duties as assigned by management.

Key competencies and skills :

• Corporate governance
• Technical skills & commercial acumen
• Conceptual ability
• Conflict resolution & industry knowledge
• Interpersonal & communication skills
• Implementation skills
• Leadership & motivation skills
• Planning & prioritising
• Operational leadership
• Performance & profitability focus
• Strategy implementation
• Customer satisfaction
• Business development & growth
• Process improvement & resource allocation
• Supplier relations
• Employee wellbeing & HR & IR planning
• Policies & procedures adherence
• Health & Safety compliance
• Srap/loss control

Qualifications required :

• Matric Technical Qualification in Production & Quality Management
• Diploma / 5-7 years experience in medium to large organization (advantageous)

Experience required :

• 5 years in medium to large service & manufacturing organization, experience with SAP
• Computer literacy: MS Office, SAP (advantageous)

Language requirements

• English
• Afrikaans
• Zulu

Work Level: Senior Management

Job Type: Permanent

Salary: Market Related

EE Position

Location: Cape Town

Required Experience: Senior IC

Key Skills

Six Sigma, Lean, Management Experience, Process Improvement, Microsoft Outlook, Analysis Skills, Warehouse Management System, Operations Management, Kaizen, Leadership, Supervising, Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Job title : Operations Manager

Job Location : Western Cape, Cape Town

Deadline : October 18, 2025

To lead the multi-functional / dimensional asset footprint of the Plant and associated operating crews, being responsible for outputs and costs over these assets and liaising with all parties with a vested interest in this production, while ensuring assets are managed, maintained and operated at world class standards in the areas of safety, quality, reliability and cost. To be an active and integral member of the Facility Management Team (FMT). Developing strategic and tactical plans for the plant operations. Leading and guiding Asset leaders and Engineers to drive technical improvement as well as reliability that improves OEE, supports total waste reduction to unlock best in class capability and cost, delivered by high levels of engagement and enablement in the operations team.

• Cost, Quality, Safety: Proactively explore strategic and tactical opportunities for the site regardless of function and engage the Regional Multi-Functional Teams, and Senior Operations Leadership Team as appropriate.
• Quality: Review Quality systems for adherence and compliance.
• Quality: Participate in quality review meetings.
• Quality: Maintain a “run to target” philosophy at all times.

• Initiate and participate in strategic discussions. Represents Operations in strategic initiatives, providing the necessary input and analytics around business intelligence.
• Formulate, develop and drive strategic opportunities within the Mill Operations supported by digital analysis and dashboards to deliver improved costs and efficiencies.
• Analyse relevant verified data to identify and gain understanding of opportunities to improve performance in Operations to provide guidance and drive the correct focus areas within Operations.

• Provide leadership and direction to the Operations team to accomplish defined objectives in building high levels of engagement.
• Provide coaching and development for teams and individual employees.
• Identify training needs and arrange on-the-job training, and the development of subordinates. All compliance training and licensing is completed within the required times.
• Attend to employee relationship (ER) matters and conducts counselling sessions and takes appropriate action building sound relationships with the union
• Provide technical guidance to direct reports and drive training interventions to close development gaps within the operations teams that support OFR as example to improve enablement.

• Adopt LEAN practices to drive cost control and identification of opportunities within the operations, from overheads to material consumption that supports accurate forecasting for monthly spend to drive down CC / SU.
• Lead the “External cost savings” Pillar within cost transformation for operations. Consult with local and regional LCM teams to pull through cost saving at the earliest opportunity.
• Key Link between Logistics, Sales, Engineering, Regional CI team and projects related to product and operations.
• Developing and managing budgets and budget processes in Operations.

• Direct and maintain a high level of safety and 5S housekeeping awareness through 100% employee participation within operations.
• Develop sound safety programmes and maintain good working conditions, adherence to organization and legal safety rules and regulations.
• Continually comply with all K-C regulatory & control requirements, internal controls, while at all times driving accountability and compliance in Operations.
• Understand Environmental and K-C statutory requirements.
• Ensure assets are maintained in a “Safe to operate” condition at all times while promoting all aspects of safe working practices to meet all safety and housekeeping objectives of the plant.

• Drive cycle time optimization and grade change improvement across operations to support free cash flow.
• Optimize performance through the achievement of defined targets, objectives, metrics and standards in the areas of waste, output, machine delay, efficiency and reliability. This includes the execution of continuous improvement plans.
• Ensure Tier 1,2,3 meetings are conducted to organizational standard to drive performance for the day, the week and the month.
• Strategically plan and schedule Kaizen workshops to drive step change performance

Overview

A leading aluminum manufacturing company situated in Richards Bay is urgently seeking the expertise of an experienced Operations Manager to join their team.

Responsibilities

• The Operations Manager reports directly to the Managing Director and is responsible for coordinating and leading the development and execution of strategies and operational activities of the Workshop, Warehouse, Projects, Engineering, Safety and Quality teams. This role sets the context for the output team to ensure their combined efforts are directed towards the delivery of the strategic plan of the company.
• A major focus of this role is to manage people and systems to achieve the best possible outcomes while achieving safety, environment, quality and cost objectives.
• Deliver accountabilities within budget
• Ensure that monthly cost review meetings are held for both projects and the workshop
• Identify opportunities for improvement and prioritise these improvements and define projects
• Establish an annual capital plan for your areas to both sustain and enhance processes
• Compile annual budget for area and monitor expenditure against plan and report on variance
• Monitor the cost and effectiveness of daily production activities
• Ensure effective and efficient deployment and utilisation of all resources
• Accountable for the overall HSEQ Management at the local subsidiaries and at the client, sub-contractor and supplier sites
• Accountable for the implementation of the HSE Management System in line with ISO and OSHA standards
• Ensure controls are in place that protect own and others’ health and safety, the environment and the plant
• Coach your team to reinforce safe practices as well as promptly correcting unsafe practices
• Ensure all HSEQ incidents are responded to, reported and investigated in a timely manner
• Has the ability or has been a legal appointment (16.2)

Requirements

You are also welcome to contact Rebecca on .

Please note that correspondence will only be conducted with shortlisted candidates for this position.

Should you not hear from us within 3 days, please consider your application unsuccessful.

Full Time

Company Social

Reporting Line

CEO

The Operations Manager ensures the seamless execution of operational processes and service delivery, both internally and externally. This role encompasses overseeing project implementation, resource management, and the maintenance of service standards. Reporting directly to the CEO, the Operations Manager plays a critical role in aligning operational strategies with overall objectives and fostering organisational efficiency.

• Bachelor’s degree in Business Administration, Operational Management, or a related field
• ITIL Qualification
• Project Management Qualification
• Master’s Degree (Preferred)

• Proven 8+ years’ experience in operations management within the ICT sector
• Demonstrated leadership in managing multi-disciplinary teams and complex projects
• Experience in service delivery, resource optimisation, and vendor relationships

• Comprehensive knowledge of ICT infrastructure, storage solutions, client solution, and cloud services
• Strong understanding of Dell, HP, Huawei, VMware, and Veeam operational requirements
• Exceptional project management and resource allocation skills
• Knowledge of government tender processes and compliance standards

• Develop and implement operational strategies aligned with overall goals
• Serve as the primary point of accountability for operational performance
• Collaborate with the CEO to set and achieve key performance indicators (KPIs)

• Oversee project execution, ensuring timely delivery and client satisfaction
• Maintain high standards of service delivery through robust quality assurance processes
• Optimise processes to enhance operational efficiency

• Manage and allocate resources effectively to meet project and client requirements
• Lead, mentor, and develop operational staff, promoting a high-performance culture
• Conduct regular performance evaluations aligned with organisational policies

• Build and maintain strong vendor partnerships to ensure access to cutting-edge technology
• Act as the escalation point for client issues, ensuring resolution and satisfaction
• Represent the organisation in operational negotiations and strategic vendor engagements

• Ensure adherence to industry regulations, government tender requirements, and company policies
• Identify and mitigate operational and project risks to safeguard organisational integrity

• Prepare monthly and quarterly operational performance reports for the CEO
• Track key metrics, such as project timelines, service quality, and resource utilisation
• Provide insights on operational trends and areas for improvement

• Ensure that team members complete all mandatory Original Equipment Manufacturer (OEM) and OSM certifications
• Regularly update knowledge on product portfolios and services through vendor training program
• Collaborate with vendors to identify training opportunities for new and emerging technologies

• Facilitate training on internal processes, compliance standards, and organisational strategies
• Ensure team proficiency in using tools and other platforms to support the environment

• Develop and manage the annual operations budget, ensuring alignment with organisational goals
• Monitor operational expenditures to ensure budget compliance
• Collaborate with the finance team to prepare accurate forecasts and cost analyses

• Directly accountable to the CEO for operational, project outcomes, and strategic initiatives. Ensure compliance with standards and achievement of operational and project KPIs

Job title : Operations Manager

Job Location : Western Cape, Cape Town Deadline : September 14, 2025 Quick Recommended Links

• Jobs by Location
• Job by industries

Main Responsibilities

Qualifications required :

Experience required :

Overview

A well-established travel services company is seeking an experienced Operations Manager to lead and oversee daily operations at their Parow branch. This exciting opportunity is ideal for a dynamic professional who thrives in a fast-paced environment and is committed to operational excellence, customer satisfaction, and team leadership. If you have a strong background in managing operational processes, driving efficiency and leading teams to success we want to hear from you!

• Oversee daily operational activities ensuring smooth and efficient service delivery.
• Manage and develop operations staff to meet company goals and performance standards.
• Implement and monitor operational policies, procedures, and quality standards.
• Coordinate with various departments to ensure alignment and seamless workflow.
• Analyze operational data and reports to identify areas for improvement and cost-saving initiatives.
• Maintain compliance with health, safety and regulatory requirements.
• Handle customer service issues promptly and professionally to ensure client satisfaction.
• Drive continuous improvement initiatives to enhance productivity and operational effectiveness.

• Relevant tertiary qualification or equivalent experience in operations management.
• 35 years of experience in all facets of passenger transportation systems.
• Knowledge of mainframe computer software related to record keeping. Experience with Excel, Microsoft Word and Tracker or operational / logistics management programs is preferred.
• Ability to write reports, business correspondence, procedure manuals and inter-company memos/outside correspondence.
• 23 years of accounting, planning, analytical and/or reporting experience in roles with increasing responsibility is preferred.
• Proven experience in an operational leadership role, preferably within service or travel-related industries.
• Strong organizational, problem-solving and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to lead, motivate and develop a diverse team.
• Proficient in operational management software and MS Office.
• Commitment to high standards of service and safety.

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today; contact Yusrah Farouk at RPO Recruitment or on LinkedIn.
• You can also visit the RPO Recruitment website or email us your CV.

RPO Recruitment for your next career opportunity. We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable we will put your CV on file and contact you regarding any future vacancies that arise.

Market Related

RPO is a Recruitment Specialist focused on providing recruitment solutions specifically tailored to our valued clients.

RPO focuses on select market segments namely Engineering, Finance, Supply Chain, Manufacturing, Information Technology and Mining.

With over 12 years of experience in the recruitment industry, RPO has access to many high-caliber candidates across various industries all accessible through our highly trained and specialised recruiters. We focus on helping you reach your personal and professional goals by connecting you to bigger and better career paths.