747 Senior Operations Manager jobs in South Africa

Manage and optimize restaurant operations to achieve sales targets, customer satisfaction, and quality standards

Lead and develop a team of restaurant staff, including training, coaching, and performance management

Analyze sales data and customer feedback to identify opportunities for improvement and implement strategies to drive business growth

Ensure compliance with company policies, procedures, and standards, as well as health and safety regulations

Manage inventory, labor, and operational costs to achieve budget targets

Develop and implement effective inventory management systems to minimize waste and optimize stock levels

Collaborate with other departments, such as marketing and supply chain, to drive business results

Conduct regular restaurant visits to monitor operations, provide feedback, and identify areas for improvement

Resolve customer complaints and issues in a timely and professional manner

Identify opportunities for process improvements and implement changes to increase efficiency and productivity

Requirements :

5-10 years of experience in restaurant or retail operations management

Proven track record of driving business growth and improving customer satisfaction

Strong leadership and team management skills

Excellent communication and interpersonal skills

Ability to analyze data and make informed decisions

Strong problem-solving and conflict resolution skills

Ability to work in a fast-paced environment and prioritize multiple tasks

Knowledge of health and safety regulations and labor laws

Relevant qualifications in business management, hospitality, or a related field would be an advantage

Duties :

Daily restaurant operations management

Staff management and development

Sales and customer satisfaction analysis

Inventory management and cost control

Compliance with company policies and procedures

Collaboration with other departments

Customer complaint resolution

Process improvement and implementation

What We Offer :

Competitive salary and benefits package

Opportunity to work with a leading fast food chain

Career development and growth opportunities

Collaborative and dynamic work environment

If you are a motivated and results-driven operations professional looking for a new challenge, we would love to hear from you!

SUMMARY : Operations Manager

ð Location : Johannesburg South | ð Permanent Position

Are you a driven and solutions-focused Operations Manager with a passion for continuous improvement? Our client, a dynamic and growing company, is looking for an experienced leader to take ownership of operational excellence across multiple branches.

Position Overview

The Operations Manager will be responsible for driving process improvement, streamlining procedures, and ensuring seamless stock and warehouse operations across all branches. This role requires strong collaboration with branch managers, regional sales teams, and the holding company’s operations division to enhance ways of working, optimise efficiency, and support business growth — including new branch openings.

POSITION INFO : Key Responsibilities

• Oversee and continuously improve branch operations, stock management, and stock movements.
• Implement corrective actions to improve stock take accuracy and overall stock control.
• Manage Pick & Pack operations for both online and retail outlets.
• Liaise with holding company operations to mitigate shipping risks and address shortages.
• Collaborate with Regional Sales and Product Managers to improve processes and ensure compliance.
• Develop and track branch & supply chain KPIs, driving corrective action where needed.
• Implement and enforce Returns / Service policies across branches.
• Oversee branch buyouts, ensuring correct stock purchasing.
• Drive branch warehouse optimisation, layouts, hygiene standards, and revamps.
• Support and develop branch managers while maintaining the company’s professional image.
• Plan for business growth through current outlet expansion and new branch openings.

Requirements

What We Offer

ð If you are ready to take on this exciting challenge and have the leadership and operational expertise to make a difference, we’d love to hear from you!

ð Apply now via our Job Portal.

Description

Job Title : Operations Manager

Location : Johannesburg South Africa

A leading solar energy company is looking for an experienced Operations Manager with strong experience in managing installation projects to join their team in Johannesburg South Africa . This is an exciting opportunity for a dedicated Operations Professional to drive solar energy adoption by overseeing the installation process for residential commercial and agricultural projects ensuring timely and budget-friendly completion. If you have experience in operations management and a passion for renewable energy we want to hear from you!

Responsibilities :

• Provide technical input during the development of solar installation projects.
• Assist with accurate quoting based on site specifications product selection and technical requirements.
• Ensure all necessary stock equipment and materials are prepared before a project begins.
• Oversee procurement and maintain accurate stock records for all ongoing projects.
• Manage the installation process for residential commercial and agricultural projects ensuring timely and budget-friendly completion.
• Coordinate with clients and subcontractors to meet all project specifications.
• Monitor project progress and report to senior management regularly.
• Ensure compliance with health and safety regulations on-site and collaborate with the Health and Safety Officer to keep site safety files updated.
• Implement quality control measures and conduct post-installation inspections.
• Act as the main point of contact for clients providing updates and resolving escalations or complaints.
• Manage project budgets track expenses and identify cost-saving opportunities.
• Oversee the technical support team monitoring their performance and ensuring timely resolution of client issues.
• Manage internal and external installation teams including performance evaluation timekeeping and work allocation.
• Conduct employee performance reviews and handle employee disputes or disciplinary actions in consultation with HR.
• Develop and implement training programs for installation teams.
• Stay updated on the latest solar technologies and trends.

Requirements :

Benefits :

Contact RPO Recruitment for your next career opportunity.

Apply for this role today contact Justin Peach at RPO Recruitment or on LinkedIn.

You can also visit the RPO Recruitment website : or email us your CV : .

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable we will put your CV on file and contact you regarding any future vacancies that arise.

Package & Remuneration

Market Related

About Us

RPO is a Recruitment Specialist focused on providing recruitment solutions specifically tailored to our valued clients.

RPO focuses on select market segments namely Engineering Finance Supply Chain Manufacturing Information Technology and Mining.

With over 12 years of experience in the recruitment industry RPO has access to many high-caliber candidates across various industries all accessible through our highly trained and specialised recruiters. We focus on helping you reach your personal and professional goals by connecting you to bigger and better career paths.

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

An exciting opportunity has become available for a self-motivated, driven and innovative individual to join Grindrod Rail Consultancy Services (Pty) Ltd at their offices in Pretoria in the position of a Operations Manager . All suitably qualified candidates are invited to apply for this vacancy.

Reporting Line : Executive – Commercial & Operations

• OPERATIONS MANAGEMENT
  • Develop and manage all operational goals and objectives to ensure alignment with the customer/obligations demand.
  • Manage daily operations of the rail service and ensure it runs smoothly, efficiently and safely
  • Plan and coordinate all aspects of rail operations, including scheduling, dispatching and routing
  • Coordinate with other transportation services to facilitate effective transportation solutions
  • Monitor and provide guidance of activities of all disciplines to ensure adherence to process times.
  • Support the Operations Team with all Operational requirements.
  • Develop and implement policies and procedures for rail operations
  • Prepare operational reports and analyze data to assess operational efficiency
  • Ensure compliance with targeted TAT’s
• RAIL SAFETY MANAGEMENT
  • Ensure compliance with all rail safety regulations and standards for all train operations.
  • Manage all disciplines within Rail safety performances
  • Ensure employees qualifications are updated.
  • Compliance to the safety plan.
  • SOP’s.
  • Implementation of corrective actions from investigation reports
  • Review Health & Safety reports on workplace accidents and incidents to identify trends and initiate corrective actions for the reduction of LTIs,
• CONTRACT/CUSTOMER MANAGEMENT
  • Ensure adherence to the contract requirements
  • Regular feedback and communication to customer
  • Liaise with internal stakeholders on changes to contract
  • Handle customer complaints and inquiries, resolving issues promptly and effectively
  • Leads and champions on time performance to ensure on time performance targets are met
  • Engages with TRIM/Rail Operators to ensure track conditions meet safety standards and reduce yard derailments and collisions.
• STAKEHOLDER MANAGEMENT
  • Ensure strong and regular communication between the Rail Division and all its stakeholders e.g. Transnet, Customers, TRIM, IRERC, RSR
  • Coordinate communication between internal and external stakeholders to improve service delivery for customers
• PROJECT MANAGEMENT
  • Develop new projects with new train routes/markets in conjunction with internal and external stakeholders
  • Manage projects according to the contract requirements.
  • Advise on the requirements of projects and evaluate the performance of projects
• TEAM MANAGEMENT
  • Monitor and manage the performance of staff, providing training and support as required
  • Manage budgets, resources and timelines to ensure rail services are delivered as expected
  • Ensure capacity development with respect to all resources in alignment with our growth strategy

• Degree/Diploma in Operations Management or relevant qualification

• Minimum 10 Years experience in Rail Operations
• 5-10 years in supervisory or higher level of management in Rail Operations

• Strong knowledge of rail operations and understanding of logistics managemen
• Excellent organizational and planning skills
• Effective problem-solving and decision-making abilities
• Strong leadership and team management skills
• Proficiency in using transportation management systems and software
• Excellent communication and interpersonal skills
• Ability to analyze data and make strategic recommendations
• Knowledge of health and safety regulations in the transportation industry
• Strong negotiation and contract management skills
• Excellent problem-solving and decision-making abilities
• Effective communication and interpersonal skills
• Flexibility and adaptability to changing situations
• Implementation and monitoring of rail operations safety
• Diversity of previous experience in rail planning, scheduling, driver rostering and train operations

Mid-Senior level

Full-time

Project Management and Management

Rail Transportation

Our client who operates a unique combination of a restaurant, artisanal bakery, and convenience store located in Nottingham Road in the scenic Midlands, KZN , is looking to employ an experienced Operations Manager. Our establishment is celebrated for its delightful dining experience, exquisite baked goods, and a well-stocked convenience store. We are looking for an Operations Manager who can oversee these diverse aspects of our business, ensuring top-notch service and driving our continued success.

Key Responsibilities:

• Oversee daily operations across the restaurant, bakery, and convenience store to ensure excellent service and maximize profitability.
• Ensure high standards of quality, cleanliness, and guest satisfaction in all business areas.
• Foster a culture of outstanding customer care, providing a welcoming environment and exceeding guest expectations.
• Coordinate seamlessly with department heads to ensure smooth operations across the restaurant, bakery, and store.
• Conduct regular meetings with department heads to address operational concerns, set performance targets, and review customer feedback.
• Occasionally stand in for the General Manager, attending meetings and representing the business.
• Implement and regularly review Standard Operating Procedures (SOPs) in all departments.
• Address daily inquiries, complaints, and challenges encountered across the business.
• Collaborate with the General Manager for business forecasting and strategic planning.
• Drive financial opportunities and encourage a proactive sales culture across all areas.
• Conduct Duty Management shifts, safety inspections, and ensure compliance with Health & Safety standards.
• Maintain positive employee relations and ensure effective communication within teams.
• Inspect all areas for service quality, cleanliness, presentation, and staff appearance.
• Ensure adherence to Health and Safety regulations across all business areas.

Qualifications:

• Diploma in Hospitality Management or a related field; a degree is advantageous.
• A minimum of 5 years of managerial experience, preferably in hospitality or related fields.

Skills:

• Strong commercial acumen, adept at networking, and effective problem-solving.
• Excellent organizational, multitasking, and leadership capabilities.
• Proficient in communication, interpersonal relations, and customer service.
• Knowledgeable in management software specific to hospitality and retail sectors, and Microsoft Office Suite.

Working Hours:

• Standard hours as per hospitality and retail industry norms.

Reutech Mining is a global leader in the supply of geotechnical monitoring instruments in the mining sector. We seek a driven Operations Manager to manage our global operations team. In this pivotal role, you'll be the mastermind behind ensuring we deliver on all our contractual and management requirements, on a sustainable basis.

Are you a results-oriented leader with a passion for operational excellence? Do you thrive in a fast-paced environment where every action has a global impact? If so, then Reutech Mining has the perfect opportunity for you!

Main Responsibilities:

1. Lead the execution of all delivery, maintenance, commissioning, and installation activities.
2. Once installed, lead the management of all monitoring, service, and repair of the equipment.
3. Interact with distributors from a variety of nationalities, different cultures, and languages across 6 continents.
4. Oversee operational training programs for both technical and operational aspects.
5. Manage our global mining spare parts inventory.
6. Cultivate strong relationships and interact seamlessly with our distributors.
7. Implement cost-saving strategies and ensure efficient resource allocation.
8. Provide technical direction and guidance to both internal team members and external distributors.
9. Manage our remote offices and ensure smooth operations across all locations.
10. Lead and empower the team at our 24/7 call center.
11. Prioritize compliance with all legal and regulatory requirements.
12. Foster a positive and safety-oriented work environment for your team.

Inherent Requirements:

1. Hold a tertiary qualification in Engineering or Business.
2. Possess a minimum of 5 years of proven experience in all of the operational aspects listed.
3. Demonstrate strong leadership skills, with the ability to motivate and inspire your team.
4. Possess a keen business acumen and a strategic mindset.
5. Be proficient in MS Office applications.
6. Thrive in a collaborative environment, fostering teamwork and managing diverse personalities.
7. Be a natural problem solver, adept at navigating conflict with diplomacy.
8. Be highly organized, detail-oriented, and possess strong administrative skills.
9. Have a strong technical background to understand the industry landscape.
10. The ability to communicate and lead effectively.

What We Offer:

1. The opportunity to lead a dynamic and high-performing team.
2. Make a significant impact in a company at the forefront of mining solutions.
3. Be part of a culture that values excellence, innovation, and safety.

to oversee the day-to-day operations and personnel of the bottling plant, by adhering to safety regulations, optimising production processes, and maintaining quality standards, ensuring efficient and safe production, storage, and distribution of LPG.

• Must have a tertiary qualification in Engineering or related
• Minimum 6 years’ experience in the field of LPG – bottling plant operations, maintenance or installation is essential
• Strong knowledge of safety regulations, quality standards, and industry best practices related to LPG handling and bottling will be required
• Must have knowledge of fuel conversions and onsite installations
• Excellent leadership, communication, and interpersonal skills, with the ability to effectively manage and motivate a diverse workforce are important for this role
• Must have solid analytical and problem-solving abilities, with a focus on continuous improvement and operational excellence.
• Must be proficient in computerized systems for production planning, inventory management, and data analysis

• Coordinating and overseeing all activities within the LPG bottling plant to ensure smooth operations.
• Developing and implementing operational policies, procedures, and workflows to optimize efficiency and productivity.
• Monitoring production schedules, inventory levels, and equipment maintenance to meet customer demand and regulatory requirements.
• Ensuring compliance with all safety regulations, industry standards, and environmental guidelines.
• Implementing and enforcing safety protocols, and conducting regular inspections and audits to identify and address potential hazards.
• Liaising with regulatory agencies to maintain necessary certifications and permits.
• Implementing quality control measures to maintain plant quality and consistency.
• Monitoring refilling processes, conducting quality inspections, and implementing corrective actions as needed.
• Recruiting, training, and supervising plant staff, including operators, technicians, and support personnel.
• Conducting performance evaluations, providing feedback, and identifying training needs to develop a skilled and motivated workforce.
• Developing annual operating budgets and managing expenses to ensure cost-effective operations.
• Identifying opportunities for cost reduction, process optimization, and efficiency improvements.
• Monitoring key performance indicators (KPIs) and financial metrics to track plant performance and profitability.
• Collaborating with sales and marketing teams to understand customer requirements and preferences.
• Ensuring timely and accurate order fulfilment to maintain customer satisfaction and loyalty.
• Addressing customer inquiries, concerns, and complaints in a prompt and professional manner.

Market related

We are currently recruiting for an Operations Manager within the manufacturing/engineering field. This role requires someone with a mechanical engineering background.

Requirements:

1. Matric
2. Mechanical Engineering background
3. Strong leadership and people skills
4. Must be willing to travel for extended periods
5. Proven track record of effectively managing projects within a manufacturing environment

Market Related - Monthly

RESPONSIBILITIES:

1. Developing specific plans to ensure that the Customer Network Plan is adhered to, this entails:
2. iOS Upgrade planning aligned to the remediation of vulnerabilities
3. Review of the configuration templates aligned to CIS standard
4. Producing network designs in accordance with Customer approved standards
5. Develop and update network diagrams for projects
6. Liaising with regional network specialists and operations with regards to implementation.

Network capacity and implementation planning by:

1. Facilitating network planning by optimizing network capacity and configuration
2. Ensuring optimal long-term expansion and refurbishment of the network by developing network expansion and refurbishment master plans fully integrated with the Customer Network Plan
3. Ensuring that the regional network planning and implementation is coordinated
4. Performing complex network configuration and network capacity analysis of Customer’s network

Manage the Implementation, maintain and support of the Customer network infrastructure by:

1. Performing support functions as agreed, which include the development and implementation of planning, of all policy and standards as prescribed by Customer. Performs regular system and project audits to ensure conformance
2. Manage the resolution of complex network issues
3. Manage and plan the continuous maintenance of the network infrastructure which involves testing, upgrades and deployment.
4. Optimising infrastructure capabilities in line with best practice.
5. Manage Contractual Obligations.
6. Staff Training Plans to meet the skills requirement of the Customer Contract
7. Manage all BAU project in the environment
8. Review major network changes.
9. Ensure that all network components are being monitored
10. Manage incident management on a day-to-day basis to ensure that all SLAs are met.

FORMAL EDUCATION:

Grade 12 (NQF 4)
IT Business related qualification (desirable)

EXPERIENCE:

5 – 7 years experience in operations management with experience in:

• Management of operations
• Network services and solution support
• Strategy design and implementation
• Experience in Vendor/Supplier management

TECHNICAL / LEGAL CERTIFICATION

• Information Technology Infrastructure Library (ITIL)
• Project Management Professional (PMP)

KEY COMPETENCIES:

Knowledge

• HR principles and resource management
• Management of the Production environment
• Networking technology and the wider IT Infrastructure
• ITIL and other relevant Frameworks
• Project Management principles
• Contracts Management
• Procurement procedures and processes
• Strategic understanding of the technical vs. business environment

Skills

• Leadership and People management
• Financial management, budgeting, actuals and forecasting
• Able to portray a strategic perspective of technical vs. business environment
• Communication skills (both written and verbal)
• Interpersonal skills: effective collaboration across levels and within teams
• Analytical and problem-solving skills

Personal Attributes

• Deciding and Initiating action
• Analysing
• Creating and Innovating
• Formulating strategies and concepts
• Planning and Organising
• Delivering results and meeting customer expectation
• Coping with pressures and setbacks
• Entrepreneurial and commercial thinking

Preference will be given to designated individuals within the employment equity framework of Gijima.