45 Senior Benefits jobs in South Africa

About the Role:

We're seeking a highly professional and client-focused Employee Benefits Consultant to join our dynamic team in Stellenbosch. This role is ideal for someone who thrives in a fast-paced environment, is confident engaging with clients at all levels, and is passionate about delivering exceptional service in the financial services sector.

You will be responsible for managing funds and retaining clients, ensuring operational excellence and superior client service.

Key Responsibilities:

• Act as the primary client contact in the absence of the Senior Consultant and provide secondary support when present.
• Ensure smooth daily operations of assigned retirement funds.
• Draft agendas, minutes, and file notes for trustee and management meetings.
• Coordinate annual risk benefit renewals.
• Consult to the trustee's/management committee of funds, assist in the daily managing and logistical control of the funds.
• Liaise between different departments to coordinate fund amendments to provide overall assistance and support to the Senior Consultant.
• Log and process Section 14 transfer applications.
• Draft rule amendments in line with regulatory requirements.
• Respond to client queries (telephonic, email, written) within agreed service standards.
• Maintain high standards of accuracy and professionalism in all communications.
• Take full ownership of assigned clients, including development and execution of client plans.

Requirements:

• Recognised Bachelor's degree.
• Minimum 3 years' experience in Financial Services/Employee Benefits.
• FAIS Compliant.
• Regulatory Exam (RE5) completed.
• Class of Business (COB) and Product Specific Training completed.
• CFP or CFA qualification (advantageous).
• Must meet FSCA Fit and Proper requirements and not be under supervision.
• Strong client relationship and interpersonal skills.

Why Join Alexforbes?

At Alexforbes, we don't just offer jobs - we build careers. Here's what makes us stand out:

Growth & Development:

• Bursary and Leadership Development Programmes to help you grow professionally.
• E-Learning Forums and continuous learning opportunities.
• Financial Planning Support tailored for staff.

Rewarding Performance:

• Total Rewards Package: Competitive short- and long-term incentives.
• Power Of One: Monetary recognition for outstanding performance.
• Lead Incentives & Referral Bonuses for helping us grow our talent pool.

Comprehensive Benefits:

• Retirement Fund Contributions starting at 13% of CTC.
• Group Risk Cover: Funeral, Dread Disease, and Life Insurance.
• Medical & Gap Cover: 100% of CTC with Discovery/Bonitas (Mandatory unless you are a dependent).

Work-Life Balance:

• Flexible Ways of Work: Hybrid work model to suit your lifestyle.
• Connectivity Benefit: Wi-Fi allowance.
• Employee Wellness & Assistance Programmes to support your wellbeing.
• My Savings Account to help you plan for the future.

Join a company that values its people, invests in their growth, and rewards excellence. Be part of a team that's shaping the future of financial services.

About Robin
Robin is on a mission to rebuild the legal industry — starting with making contracts simple for everyone. We are a pioneer in Legal AI, built on proprietary models, licensed data, and deep partnerships with Anthropic and AWS. Since 2019, we've expanded our footprint to 4 continents and have been supporting many of the world's most successful businesses, including GE, Pfizer, KPMG, and UBS.

What will you do as a Global Payroll and Benefits Specialist?
As a Global Payroll and Benefits Specialist at Robin AI, you will be instrumental in leading our global payroll operations and benefits administration across multiple jurisdictions. You'll oversee end-to-end payroll processes, design and implement benefits programs, and ensure compliance with local regulations in all our operating countries. This role offers an excellent opportunity to shape the compensation and benefits strategy in a fast-growing tech environment while working closely with the People team to optimise our global rewards approach.

Your day-to-day responsibilities:

• Manage global payroll processing across South Africa, UK, and US jurisdictions, ensuring accuracy and compliance
• Design, implement and administer employee benefits programs across multiple countries
• Partner with internal teams and external providers to ensure seamless payroll operations
• Lead the review and optimisation of our benefits packages to ensure competitiveness and employee satisfaction
• Manage relationships with payroll vendors and benefits providers
• Maintain and optimise data management across our HRIS systems (HiBob)
• Ensure compliance with local employment, tax, and benefits regulations in all operating countries
• Provide expert guidance to leadership on compensation and benefits matters
• Support finance team with payroll reconciliation and reporting requirements
• Lead payroll-related projects and continuous improvement initiatives

Ideally, you should have the following qualifications:

• 2+ years experience managing multi-country payroll, with specific expertise in South African, UK, and US payroll systems and regulations
• Proven experience administering benefits programs across multiple jurisdictions
• Experience with Singapore or Australian payroll and benefits is a plus
• Proficiency with HRIS and payroll systems, particularly Rippling; experience with Plento is a bonus
• In-depth knowledge of employment laws, tax regulations, and compliance requirements in multiple countries
• Strong analytical skills with excellent attention to detail
• Outstanding project management and organizational abilities
• Excellent communication skills with the ability to explain complex payroll and benefits matters to diverse audiences
• Ability to handle highly confidential information with discretion and professionalism
• Proactive problem-solving approach and ability to work effectively in a fast-paced, global environment

What's In It For You

• Salary: Competitive
• Hybrid schedule: We offer a flexible working schedule.
• Equity package: Generous equity scheme - everyone gets to be an owner of Robin AI
• Annual leave: 20 days PTO, in addition to the public holidays observed in the South Africa.
• Growth opportunities: We prioritise promotions for high performers and help you to progress your career.

What's it like working at Robin?
Our culture and values attract people who are creative, resourceful, and share our passion for excellence. At Robin, you're encouraged to push yourself and empowered to take risks. We support each other to think big, try new ideas, and navigate uncertainty. Whether you're at our headquarters or one of our worldwide offices, you'll find a world of opportunities to grow, thrive, and make a meaningful impact. See what life is like at Robin.

Diversity, Equity and Inclusion at Robin
We are committed to building one of the most diverse technology companies in the world. As of 2024, more than 30% of our employees come from ethnic minority backgrounds, and 51% of roles are held by women. We know that transforming the legal industry requires diverse perspectives, so we're creating an environment where innovation thrives through inclusion.

Robin operates a direct hiring model and any speculative CVs shared via agencies will be treated as a gift.

Purpose of the Role

• Process the end-to-end Payroll and Benefit management activities (incl. Employee benefits, Sage 300 People system, and Reporting) at IUA.
• Support the implementation of smart people management practices, enabling employee engagement and supporting organisational health at IUA.
• Responsible to serve as a trusted partner on all people related matters to both employees and managers.

Role Description

Payroll and Remuneration

• Manage the end-to-end Payroll and Benefit process for all entities, ensuring accuracy and completeness.
• Compile and timeously submit all payroll, remuneration and benefit reports required to ensure accuracy and completeness.
• Proactively provide value adding input on the remuneration management process through the compilation and analysis of worksheets and reports.
• Responsible for the annual pay scales process, ensuring these are updated, accurate and applied accordingly.
• Responsible for administering the annual and ad-hoc remuneration review and incentive scheme processes, (time-lines, guidelines, data etc.) for all entities.
• Prepare and submit remuneration data and comparatives to guide decision making.
• Ensure approval prior to processing payroll and all related documentation is received.
• Own and resolve remuneration queries.
• Collaborate with various stakeholders regarding input into the budget and audit processes.
• Effectively manage change and communication.

Sage 300 People systems

• Ensure the efficient, effective and optimal use of the Sage 300 People Payroll, HR and Self-Service systems by all stakeholders (HR, Managers and Employees).
• Responsible for the maintenance, updating and implementation of enhancements to the Sage 300 People Payroll, HR and Self-Service systems.
• Accountable for the quality of the data on the system.
• Research opportunities to optimise the system/s to align to IUA's continuous improvement and digitalisation strategy.
• Accountable for responding appropriately to queries received and escalating when required.
• Accountable for training users on the system/s as required.
• Effectively manage change and communication.

Remchannel and Remeasure

• Responsible for understanding and utilising the Remchannel and Remeasure systems effectively.
• Review and sense check evaluation results, match to organisation design and provide feedback/ recommendations.
• Extract, compile and submit reports and data as required.
• Effectively manage change and communication.

Reporting and Audits

• Manage the remuneration related statutory reporting processes.
• Accountable for compiling and submitting HR reports for statutory compliance in line with reporting time-frames (for example, ROE, SARS IRP5 submission, SARS Interim Reconciliation).
• Accountable for compiling and submitting monthly payroll and benefit related operational and ad-hoc value-adding reports to the business.
• Accountable for compiling and submitting ad-hoc payroll/remuneration related reports (for example, Stats SA, Board Reports, Remchannel)
• Responsible for customizing payroll reports as requested by HR or Business.
• Compile trend analysis reports as required.
• Accountable for ensuring all reporting deadlines are met and queries are effectively resolved and communicated.
• Accountable for ensuring all information contained in reports is accurate and complete.
• Accountable for managing the payroll audit process.
• Responsible for providing the relevant information for the BBBEE audit.
• Accountable for submitting the information required for the Department of Labour audits.
• Effectively manage change and communication.

Employee Benefits

• Ensure employees understand benefits available by providing information, explanations and/or calculations.
• Arrange for sessions with the medical aid broker when medical aid plan advice is required by employees.
• Arrange for sessions with Hollard and/or NMG on employee's Provident Fund and Group Life queries.
• Accountable for processing applications and amendments in time for debit orders and for payroll deductions.
• Resolve employee' queries empathetically, timeously and effectively.
• Represent employee queries and trends with the relevant stakeholders (internal or external).
• Responsible for arranging and co-ordinating communication sessions.
• Effectively manage change and communication.

General

• Consistently exhibit authenticity and humility. These behaviours and actions need to be truly internalised.
  Who
  you are matters as much as
  what
  you do.
• Effectively align to the framework of the Leadership Attributes at IUA, as documented.
• Consistently exhibit the desired outcomes of the IUwAy and the values of Excellence, Relationships and Responsiveness.
• Provide support to the HR team as required.
• Ensure the effective resolution of employee and manager queries timeously and empathetically in line with IUA's values and policies.
• Provide advice/input/feedback and ensure that all matters are dealt with professionally, timeously and confidentially.
• Ensure processes are well documented.
• Ensure accurate records and documentation are maintained at all times.
• Ensure compliance with relevant HR Acts whilst considering best practice.
• Plan and co-ordinate HR activities as required.
• Assist to facilitate training and teambuilding sessions as required.
• Co-ordinate the activites of the reward and recognition program.
• Contribute to and support wellness initiatives.
• Assist to update the intranet as required.
• Assist to update policies as required.
• Ensure payments are processed within agreed timeframes and are aligned with the approved budget.
• Collate routine and ad-hoc HR reports.
• Provide input to team events and team involvement, to enhance teamwork and engagement.
• Pro-actively review processes with the intention of improving and innovating and take accountability for making required improvements.
• Review and renew service provider contracts and/or SLA's as required (for example, Remchannel, Remeasure and Sage).
• Effectively manage change and communication.

Requirements:

• Completion or significant progress towards the completion of a recognised and appropriate qualification is a requirement.
• 5 years relevant and appropriate payroll, remuneration and benefits experience is required.
• Proven track record working on the Sage 300 People HR, Payroll and Self-service systems is required.
• Proven success working with statutory reporting, budgets and employee tax, UIF and SDL is required.
• Proven track record of sustained high performance is required.
• BCEA, LRA, OHS and related labour legislation knowledge and application is required.
• Knowledge of payroll related financial concepts is required.
• Must be proficient with MS Office, Excel, Word and PowerPoint.

Key responsibilities: Provide professional advice to clients and comply with the requirements of the FAIS Act and Codes of Conduct Consult to and service the portfolio of clients in accordance with the service model and consulting agreements Prepare and present client meeting packs to the participating employer forums/trustee boards in terms of the service model Retention of existing clients Service the portfolio of allocated third party broker clients Conduct client risk re-brokes in terms of the service model Provide clients with an annual benefits comparison/market benchmark using the Sanlam Annual Benchmark as per service model Ensure that annual benefit statements are checked and issued for client portfolio Initiate and manage clients member engagement strategy in conjunction with the MAPS team Manage member underwriting requirements and acceptances process for client portfolio Assist employers and claimants with the management of disability and severe illness claims Assist employers with the management and finalisation of death and funeral benefit claims Liaise with insurers and GTC claims staff to ensure the prompt payment of death, funeral benefit, severe illness, disability, withdrawal benefit and retirement claims for client portfolio Assist the Head of Consulting when required with the determination and implementation of strategy and management of the division Management of allocated support staff in employer benefits consulting

About the Role:

We're seeking a highly professional and client-focused Employee Benefits Consultant to join our dynamic team in Johannesburg. This role is ideal for someone who thrives in a fast-paced environment, is confident engaging with clients at all levels, and is passionate about delivering exceptional service in the financial services sector.

You will be responsible for managing
Umbrella funds
, ensuring operational excellence and superior client service.

Key Responsibilities:

• Act as the primary client contact in the absence of the Senior Consultant and provide secondary support when present.
• Ensure smooth daily operations of assigned retirement funds.
• Draft agendas, minutes, and file notes for trustee and management meetings.
• Coordinate annual risk benefit renewals.
• Consult to the trustee's/management committee of funds, assist in the daily managing and logistical control of the funds.
• Liaise between different departments to coordinate fund amendments to provide overall assistance and support to the Senior Consultant.
• Log and process Section 14 transfer applications.
• Draft rule amendments in line with regulatory requirements.
• Respond to client queries (telephonic, email, written) within agreed service standards.
• Maintain high standards of accuracy and professionalism in all communications.
• Take full ownership of assigned clients, including development and execution of client plans.

Requirements:

• Recognised Bachelor's degree.
• Minimum 2 years' experience in Financial Services/Employee Benefits.
• FAIS Compliant.
• Regulatory Exam (RE5) completed.
• Class of Business (COB) and Product Specific Training completed.
• CFP or CFA qualification (advantageous).
• Must meet FSCA Fit and Proper requirements and not be under supervision.
• Strong client relationship and interpersonal skills.

Why Join Alexforbes?

At Alexforbes, we don't just offer jobs - we build careers. Here's what makes us stand out:

Growth & Development:

• Bursary and Leadership Development Programmes to help you grow professionally.
• E-Learning Forums and continuous learning opportunities.
• Financial Planning Support tailored for staff.

Rewarding Performance:

• Total Rewards Package: Competitive short- and long-term incentives.
• Power Of One: Monetary recognition for outstanding performance.
• Lead Incentives & Referral Bonuses for helping us grow our talent pool.

Comprehensive Benefits:

• Retirement Fund Contributions starting at 13% of CTC.
• Group Risk Cover: Funeral, Dread Disease, and Life Insurance.
• Medical & Gap Cover: 100% of CTC with Discovery/Bonitas (Mandatory unless you are a dependent).

Work-Life Balance:

• Flexible Ways of Work: Hybrid work model to suit your lifestyle.
• Connectivity Benefit: Wi-Fi allowance.
• Employee Wellness & Assistance Programmes to support your wellbeing.
• My Savings Account to help you plan for the future.

Join a company that values its people, invests in their growth, and rewards excellence. Be part of a team that's shaping the future of financial services.

Job Description

Hello Future Employee Benefits Consultant

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

To capture payroll requests on time and within specified cut off time periods which includes management of payroll processes, ensuring accurate and timely payroll delivery for employees. To resolve expert advice on payroll-related matters and ensure compliance with legislation and First Rand Policies

Are you someone who can:

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Build and maintain relationships with clients and internal stakeholders that promote cross delivery process solutions.
• Conduct inbound system support calls in a professional manner, ensuring an excellent and accurate client service enhancing the client experience.
• Resolve customer queries effectively or alternatively, escalate unresolved queries for resolution in accordance with operational goals and standards.
• Contribute to effective Human Resources administration services, by correctly preparing and processing employee formalities/documentation in accordance with operational goals and standards.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.
• Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared.

Competencies:

• Ability to work under pressure and meet deadlines.
• Strong organizational skills and ability to manage multiple tasks.

You will be an ideal candidate if you:

Qualifications:

• Bachelor's degree in Finance, Accounting, Human Resources, or a related field.
• Professional certification in payroll management is advantageous

Experience:

• Qualification: HR related
• Experience: Workday and PaySpace would be advantageous

Skills:

• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite, particularly Excel.
• Strong communication and interpersonal skills.

You will have access to:

• Opportunities to network and collaborate.
• Challenging work environment.
• Opportunities to innovate.

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

Are you interested to take the step? We look forward to engaging with you further. Apply now

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

13/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

An exciting opportunity has become available for an EB consultant to join our Pretoria Team.

Key Requirements:

• Appropriate Degree or Insurance qualification
• Five years of previous experience as a Consultant in the Employee Benefits Industry
• Above-average technical knowledge of the industry

Additional Skills

• Analytical Skills
• Builds relationships,
• Communication,
• Decision Making,
• Financial management,
• Interpersonal skills,
• Negotiation,
• Presentation,
• Time Management,

DUTIES AND RESPONSIBILITIES, BUT NOT LIMITED TO :

• Represent the company as the Fund Consultant at Trustee and Management Committee meetings.
• Secretarial services at Trustee and Management Committee meetings.
• Monitor and establish regular meetings with clients at the Trustee, Administrative, and Employer levels.
• Act as the employer's liaison to a fund at all Employer meetings.
• Prioritize and respond to client queries promptly.
• Develop excellent working relationships with participating employers.
• Ensure that Rules, Policies, and Contracts accurately reflect intentions and are kept up to date.
• Ensure actuarial valuations (or exemptions therefrom) are conducted and submitted to clients and authorities.
• Monitor and prepare documents for fund transfers in accordance with relevant regulations.
• Collaborate with the Actuary and the Administrator on fund terminations, ensuring all formalities are completed effectively.
• Ensure Benefit Statements conform to clients' needs and are issued promptly by the Administrator.
• Foster successful working relationships between service providers.
• Ensure retirement, disability, and death benefits are paid promptly and assist the Administrator in obtaining related documentation when necessary.
• Ensure all formalities are properly carried out by the Actuary, Administrator, and Legal division in acquiring new business and related tasks.
• Provide regular reports to Management as requested by the Company and its clients.
• Follow up on tasks delegated to clients, service providers, and the Company, ensuring timely and proper completion.
• Attend to annual rebroke of Risk Fee reviews.
• Attend to the implementation of new business

If you meet these requirements and are excited about the opportunity to join our team, please send your CV and a cover letter to

Job Type: Full-time

Work Location: In person

Company Description

ASI is a leading independent provider of Health, Wellness, Insurance, Wealth, Retirement, and Investment advisory services in South Africa. With a mission of Building Wealth and Changing Lives, we are passionate about people and client service. We serve over 7,300 business clients across the country and manage R150 billion in insurance premiums and assets under advice. Our efforts have positively impacted more than 2.4 million lives, helping South Africans secure a better financial and wellness future. ASI is a level 1 B-BBEE company and an authorized financial services provider.

Role Description

This is a full-time, on-site role for an Employee Benefits Consultant located in the City of Johannesburg. The Employee Benefits Consultant will be responsible for administering benefits, consulting with clients on employee benefits, and providing insurance solutions. Daily tasks include advising clients on benefits options, handling customer service inquiries, and ensuring compliance with relevant regulations.

Qualifications

• Benefits Administration and Employee Benefits skills
• Consulting and Insurance knowledge
• Strong Customer Service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Bachelor's degree in Business, Finance, or a related field is preferred
• Professional certifications in Employee Benefits or Insurance are a plus

We have an exciting opportunity for someone who is in possession of a relevant qualification and has proven 2 to 3 years payroll experience. As the successful incumbent, you will be tasked with providing exceptional service from the Employee Benefits Department (EBD) and processing payroll while providing HR admin support.

The position will be based at our Head Office in Cape Town.