224 Seasonal Staff jobs in South Africa

About Us

Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.

We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party!

About You

OneDayOnly is looking for extra hands to help out in our Customer Service Department over the period of September 2025 and January 2026. We expect to become busier than usual as we drive customers to our site for the most amazing discounted deals on offer over the Black Friday, Cyber Monday, and Xmas period.

You love helping people and know that an angry customer is just a golden opportunity. Hearing people say "Thanks! You're my hero for the day!" is what gets you out of bed in the morning. Your typing skills are off the charts and typing errors are non-existent. You're calm under pressure and able to think outside the box for a solution if necessary. The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimise customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on the best course of action for the customer.

Responsibilities

• Identify the customer query/issue; gather and populate the relevant information on all related platforms/programs to assist the customer and or neighbouring team members or departments in the best possible response time.
• Commit to the customer, commit to the sale: familiarise yourself with current and previous deals, product info and deal pricing to assist customer queries and product-related questions.
• Perform small troubleshooting exercises by understanding the deal and product blurb/information to assist the customer effectively and avoid a longer resolution time.
• Liaise with the relevant Buying Team members to obtain required product/deal information, populating all relevant platforms/documentation/sheets required when escalating a customer's query to neighbouring team members and or department.
• Deliver exceptional Customer Service, resulting in the best course of action for the customer; obtained within the best possible resolution time.
• Avoid poor response time outside of our SLA, a lack of communication/feedback - not addressing a customer's query/question adequately; implementing stalling techniques (lip service).
• Identify query and product-related trends and escalate/raise them to the relevant departments.
• Adequate use of time management relating to all job-specific requirements.
• Reliability and willingness to assist according to the business needs.

Experience and Qualifications

• Service orientation at the highest level
• Excellent use of grammar with exceptional verbal and written communication skills
• Very good computer literacy with the ability to quickly learn new software
• Experience on a customer service ticketing system (ZenDesk, Freshdesk) gives you major bonus points!
• Creative problem analysis and problem-solving techniques, with a high tolerance to stress and a fast-paced working environment
• A keen eye for attention to detail and accuracy throughout all working platforms
• Highly adaptable, built in initiative, customer-focused, driven, outgoing and a team player
• A hardworking, fast-paced; all-round performer
• Minimum of 2 years customer service experience advantageous
• Matric

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Join to apply for the Seasonal Customer Success Agents role at OneDayOnly.co.za

Join to apply for the Seasonal Customer Success Agents role at OneDayOnly.co.za

About Us

Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.

About Us

Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.

We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party!

About You

OneDayOnly is looking for extra hands to help out in our Customer Service Department over the period of September 2025 and January 2026. We expect to become busier than usual as we drive customers to our site for the most amazing discounted deals on offer over the Black Friday, Cyber Monday, and Xmas period.

You love helping people and know that an angry customer is just a golden opportunity. Hearing people say "Thanks! You're my hero for the day!" is what gets you out of bed in the morning. Your typing skills are off the charts and typing errors are non-existent. You're calm under pressure and able to think outside the box for a solution if necessary. The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimise customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on the best course of action for the customer.

Responsibilities

• Identify the customer query/issue; gather and populate the relevant information on all related platforms/programs to assist the customer and or neighbouring team members or departments in the best possible response time.
• Commit to the customer, commit to the sale: familiarise yourself with current and previous deals, product info and deal pricing to assist customer queries and product-related questions.
• Perform small troubleshooting exercises by understanding the deal and product blurb/information to assist the customer effectively and avoid a longer resolution time.
• Liaise with the relevant Buying Team members to obtain required product/deal information, populating all relevant platforms/documentation/sheets required when escalating a customer's query to neighbouring team members and or department.
• Deliver exceptional Customer Service, resulting in the best course of action for the customer; obtained within the best possible resolution time.
• Avoid poor response time outside of our SLA, a lack of communication/feedback - not addressing a customer's query/question adequately; implementing stalling techniques (lip service).
• Identify query and product-related trends and escalate/raise them to the relevant departments.
• Adequate use of time management relating to all job-specific requirements.
• Reliability and willingness to assist according to the business needs.
  
  

Experience And Qualifications

• Service orientation at the highest level
• Excellent use of grammar with exceptional verbal and written communication skills
• Very good computer literacy with the ability to quickly learn new software
• Experience on a customer service ticketing system (ZenDesk, Freshdesk) gives you major bonus points!
• Creative problem analysis and problem-solving techniques, with a high tolerance to stress and a fast-paced working environment
• A keen eye for attention to detail and accuracy throughout all working platforms
• Highly adaptable, built in initiative, customer-focused, driven, outgoing and a team player
• A hardworking, fast-paced; all-round performer
• Minimum of 2 years customer service experience advantageous
• Matric

Seniority level

• Seniority level Entry level

Employment type

• Employment type Temporary

Job function

• Job function Other
• Industries Retail

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#J-18808-Ljbffr

About Us Step into the wild world of One Day Only – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours. We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party! About You One Day Only is looking for extra hands to help out in our Customer Service Department over the period of September 2025 and January 2026. We expect to become busier than usual as we drive customers to our site for the most amazing discounted deals on offer over the Black Friday, Cyber Monday, and Xmas period. You love helping people and know that an angry customer is just a golden opportunity. Hearing people say "Thanks! You're my hero for the day!" is what gets you out of bed in the morning. Your typing skills are off the charts and typing errors are non-existent. You're calm under pressure and able to think outside the box for a solution if necessary. The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimise customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on the best course of action for the customer. Responsibilities Identify the customer query/issue; gather and populate the relevant information on all related platforms/programs to assist the customer and or neighbouring team members or departments in the best possible response time. Commit to the customer, commit to the sale: familiarise yourself with current and previous deals, product info and deal pricing to assist customer queries and product-related questions. Perform small troubleshooting exercises by understanding the deal and product blurb/information to assist the customer effectively and avoid a longer resolution time. Liaise with the relevant Buying Team members to obtain required product/deal information, populating all relevant platforms/documentation/sheets required when escalating a customer's query to neighbouring team members and or department. Deliver exceptional Customer Service, resulting in the best course of action for the customer; obtained within the best possible resolution time. Avoid poor response time outside of our SLA, a lack of communication/feedback - not addressing a customer's query/question adequately; implementing stalling techniques (lip service). Identify query and product-related trends and escalate/raise them to the relevant departments. Adequate use of time management relating to all job-specific requirements. Reliability and willingness to assist according to the business needs. Experience and Qualifications Service orientation at the highest level Excellent use of grammar with exceptional verbal and written communication skills Very good computer literacy with the ability to quickly learn new software Experience on a customer service ticketing system (Zen Desk, Freshdesk) gives you major bonus points! Creative problem analysis and problem-solving techniques, with a high tolerance to stress and a fast-paced working environment A keen eye for attention to detail and accuracy throughout all working platforms Highly adaptable, built in initiative, customer-focused, driven, outgoing and a team player A hardworking, fast-paced; all-round performer Minimum of 2 years customer service experience advantageous Matric #J-18808-Ljbffr

Salary$16.36 - $0.69 HourlyLocationCentral Maintenance FacilityJob TypeSeasonal/TemporaryJob Number07082025.1DepartmentParks and RecreationDivisionForestry MaintenanceOpening Date07/08/2025FLSANon-ExemptDescription Benefits Questions Job DescriptionForestry & Landscape Crew Member - SeasonalPay: 16.356 - 20.691 per hour, DOQSeasonal/Temporary, Non-Exempt, Not Benefit EligiblePositions open until filledThe City of Eagan is looking for enthusiastic people from all backgrounds and levels of experience to join our seasonal Forestry and Landscape Crew!Dive into a hands-on role where you'll learn to beautify Eagan's 61 parks by planting trees, maintaining landscapes, and managing invasive plants. This is a great opportunity for someone to grow, develop new skills, gain experience operating various equipment, and contribute to a team shaping the city's green spaces! Training, uniforms, tools and equipment provided.Hours of WorkTypical shifts are Monday - Friday, 40 hours per week, 7:00am - 3:00pm3 - 4-month positions available from August - NovemberEssential Position FunctionsIn this job you will:Learn to perform various landscaping and maintenance activities at Eagan's 61 Parks, including: Planting of trees, shrubs, perennials, and native grasses Landscape bed and garden maintenance Irrigation and fertilization Mulching Invasive plant management Weed identification and control Learn how to use landscape power equipment (roto-tiller, sod cutter, edger, hedge trimmer, etc.) Assist the City tree crew in the cleanup of diseased and hazardous trees, tree trimming, pruning, and brush removal Work alone and as part of a team Follow work direction and keep supervisor informed of any concerns Maintain tools and equipment used on the job Miscellaneous tasks related to City forestry and park operations; other duties as assigned Minimum QualificationsWhat is needed to apply for this job?Job seekers should be 18 years of age or older by first date of employment Valid Driver’s License Ability to lift and/or move up to 70 pounds Ability to stand, walk, sit, bend, kneel, crouch, twist, and turn and use of fine motor skills and manual dexterity Ability to work in all weather conditions experience throughout the summer months Must be able to communicate effectively with the public and co-workers Things that may help you be successful in this roleWORKING CONDITIONS: 95% field 5% otherEmployees are required to work outdoors on uneven ground, while carrying heavy loads or performing maintenance tasks, in all weather conditions experienced in Eagan during the months of April through November. Weather conditions encountered may include heat, cold, rain, snow, sleet, wind, etc.Here's what staff members have said about working at the City of Eagan:"The part I enjoyed most, was the variety of work and opportunity to interact with peers and the public"."I have a flexible boss, good pay, and a supportive work environment that gave me the ability to be independent and further my skills"."This is a great job for someone who loves the outdoors, and I loved coming to work every day"."Great bosses! Great staff! Fun job working outside"."This summer was a great experience, and I am happy i was able to join the Landscape Crew".Located in the Twin Cities metro area, Eagan is home to about 68,000 people. The City operates under a Council-Administrator form of government, employing 300 regular full-time employees, and up to 400 seasonal and part-time employees. Regarded as a great place to live, work and play, the City of Eagan prides itself on exceptional customer service and employs a stable workforce with experienced and professional staff. Areas of employment include finance, engineering, law enforcement, fire safety, parks and recreation, forestry, public works and utilities, community development, sports and fitness, arts and preschool education, etc. Visit our website to learn more at City of Eagan is an Equal Opportunity Employer This position is not eligible for benefits.As a public employee with the City of Eagan, you may become eligible to participate in the Minnesota Public Employees Retirement Association (PERA). For more information on MN PERA pension or to determine eligibility, visit you are a retiree currently receiving PERA pension payments, please contact Human Resources at 01Will you be at least 18 years of age at time of hire?Yes No 02Do you have a valid driver's license?Yes No 03The hours of work are typically 7:00am to 3:00pm, Monday through Friday. This position averages 40 hours per week from August -November. The schedule may be shifted to include weekends or evenings as determined by the work load or assignment. Are you able to work these these shifts?Yes No 04Please list the date you are able to begin employment AND the last day you are available to work:05Are you able to lift and/or move up to 70 pounds?Yes No 06Employees are required to work outdoors, on uneven ground, while carrying heavy loads or performing maintenance tasks, in all weather conditions experienced in Eagan during the months of May - November. Weather conditions encountered may include heat, cold, rain, snow, sleet, wind, etc. Are you able to perform the essential functions of the job under the working conditions described?Yes No 07How much experience do you have working for the City of Eagan's Forestry Division or similar.No Experience 1-2 years/seasons 3-4 years/seasons 5+ years/seasons 08How much experience do you have working in a forestry or a forestry-related position? This may include previous experience in horticulture practices, landscaping, and/or yard and garden maintenance.No Experience 1-2 years/seasons 3-4 years/seasons 5+ years/seasons 09Please describe your prior experience working in a forestry related position, landscaping, and/or yard and garden maintenance.10Do you have knowledge of various landscape plants, life cycles, and disorders and diseases of plants?Yes No 11Please briefly describe your experience in which you have learned various landscape plans, life cycles, disorders and diseases of plants. If not applicable, reply NA.12Do you have experience working with the public? (childcare, guest service, public speaking, club, sport and activities, etc.)Yes No 13Briefly describe your experience(s) working with the public (childcare, guest service, public speaking, clubs, sports, and activities, etc.)Required QuestionEmployer City of EaganAddress 3830 Pilot Knob RdEagan, Minnesota, 55122Phone 651-675-5000Website #J-18808-Ljbffr

Salary$16.36 - $0.69 HourlyLocationCentral Maintenance FacilityJob TypeSeasonal/TemporaryJob Number07082025.1DepartmentParks and RecreationDivisionForestry MaintenanceOpening Date07/08/2025FLSANon-ExemptDescription Benefits Questions Job DescriptionForestry & Landscape Crew Member - SeasonalPay: 16.356 - 20.691 per hour, DOQSeasonal/Temporary, Non-Exempt, Not Benefit EligiblePositions open until filledThe City of Eagan is looking for enthusiastic people from all backgrounds and levels of experience to join our seasonal Forestry and Landscape Crew!Dive into a hands-on role where you'll learn to beautify Eagan's 61 parks by planting trees, maintaining landscapes, and managing invasive plants. This is a great opportunity for someone to grow, develop new skills, gain experience operating various equipment, and contribute to a team shaping the city's green spaces! Training, uniforms, tools and equipment provided.Hours of WorkTypical shifts are Monday - Friday, 40 hours per week, 7:00am - 3:00pm3 - 4-month positions available from August - NovemberEssential Position FunctionsIn this job you will:Learn to perform various landscaping and maintenance activities at Eagan's 61 Parks, including: Planting of trees, shrubs, perennials, and native grasses Landscape bed and garden maintenance Irrigation and fertilization Mulching Invasive plant management Weed identification and control Learn how to use landscape power equipment (roto-tiller, sod cutter, edger, hedge trimmer, etc.) Assist the City tree crew in the cleanup of diseased and hazardous trees, tree trimming, pruning, and brush removal Work alone and as part of a team Follow work direction and keep supervisor informed of any concerns Maintain tools and equipment used on the job Miscellaneous tasks related to City forestry and park operations; other duties as assigned Minimum QualificationsWhat is needed to apply for this job?Job seekers should be 18 years of age or older by first date of employment Valid Driver’s License Ability to lift and/or move up to 70 pounds Ability to stand, walk, sit, bend, kneel, crouch, twist, and turn and use of fine motor skills and manual dexterity Ability to work in all weather conditions experience throughout the summer months Must be able to communicate effectively with the public and co-workers Things that may help you be successful in this roleWORKING CONDITIONS: 95% field 5% otherEmployees are required to work outdoors on uneven ground, while carrying heavy loads or performing maintenance tasks, in all weather conditions experienced in Eagan during the months of April through November. Weather conditions encountered may include heat, cold, rain, snow, sleet, wind, etc.Here's what staff members have said about working at the City of Eagan:"The part I enjoyed most, was the variety of work and opportunity to interact with peers and the public"."I have a flexible boss, good pay, and a supportive work environment that gave me the ability to be independent and further my skills"."This is a great job for someone who loves the outdoors, and I loved coming to work every day"."Great bosses! Great staff! Fun job working outside"."This summer was a great experience, and I am happy i was able to join the Landscape Crew".Located in the Twin Cities metro area, Eagan is home to about 68,000 people. The City operates under a Council-Administrator form of government, employing 300 regular full-time employees, and up to 400 seasonal and part-time employees. Regarded as a great place to live, work and play, the City of Eagan prides itself on exceptional customer service and employs a stable workforce with experienced and professional staff. Areas of employment include finance, engineering, law enforcement, fire safety, parks and recreation, forestry, public works and utilities, community development, sports and fitness, arts and preschool education, etc. Visit our website to learn more at City of Eagan is an Equal Opportunity Employer This position is not eligible for benefits.As a public employee with the City of Eagan, you may become eligible to participate in the Minnesota Public Employees Retirement Association (PERA). For more information on MN PERA pension or to determine eligibility, visit you are a retiree currently receiving PERA pension payments, please contact Human Resources at 01Will you be at least 18 years of age at time of hire?Yes No 02Do you have a valid driver's license?Yes No 03The hours of work are typically 7:00am to 3:00pm, Monday through Friday. This position averages 40 hours per week from August -November. The schedule may be shifted to include weekends or evenings as determined by the work load or assignment. Are you able to work these these shifts?Yes No 04Please list the date you are able to begin employment AND the last day you are available to work:05Are you able to lift and/or move up to 70 pounds?Yes No 06Employees are required to work outdoors, on uneven ground, while carrying heavy loads or performing maintenance tasks, in all weather conditions experienced in Eagan during the months of May - November. Weather conditions encountered may include heat, cold, rain, snow, sleet, wind, etc. Are you able to perform the essential functions of the job under the working conditions described?Yes No 07How much experience do you have working for the City of Eagan's Forestry Division or similar.No Experience 1-2 years/seasons 3-4 years/seasons 5+ years/seasons 08How much experience do you have working in a forestry or a forestry-related position? This may include previous experience in horticulture practices, landscaping, and/or yard and garden maintenance.No Experience 1-2 years/seasons 3-4 years/seasons 5+ years/seasons 09Please describe your prior experience working in a forestry related position, landscaping, and/or yard and garden maintenance.10Do you have knowledge of various landscape plants, life cycles, and disorders and diseases of plants?Yes No 11Please briefly describe your experience in which you have learned various landscape plans, life cycles, disorders and diseases of plants. If not applicable, reply NA.12Do you have experience working with the public? (childcare, guest service, public speaking, club, sport and activities, etc.)Yes No 13Briefly describe your experience(s) working with the public (childcare, guest service, public speaking, clubs, sports, and activities, etc.)Required QuestionEmployer City of EaganAddress 3830 Pilot Knob RdEagan, Minnesota, 55122Phone 651-675-5000Website #J-18808-Ljbffr

Customer Support Agent (Seasonal Contract)

Cape Town

WHO WE ARE AT BASH

We are a team of leaders, bold thinkers and friends, and we’re on a mission to create remarkable omni-channel experiences for our customers.

We believe that by being Bold, Accountable, Simple and Human , our values will lead us forward, keeping us real, connected and directed.

By leveraging the power of technology and exceptional talent , we are building products that bring the physical and digital world together to create communities that prosper.This journey requires grit, ambition and teamwork as we transform SA retail for the better .

And we’re only just getting started. Now is the time to jump onboard.

As we continue to grow, we’re looking for Customer Support Agents (Seasonal Contract) to join our dynamic Customer Support team. If you're passionate about delivering exceptional service, thrive in a fast-paced environment, and want to be part of a team that’s redefining retail in Africa — we’d love to hear from you.

WHAT YOU’LL DO:

• Managing customer expectations, requests, queries and concerns across a variety of communication channels (calls, emails, social media, chat)
• Able to adapt to customer expectations by reading their cues and framing assistance in the right way for them
• Work with third-party teams to resolve customer concerns within required SLA's
• Work in collaboration with other customer support teams to ensure a consistent and high-quality level of support.
• Increase customer happiness and retention by meeting and exceeding customer support service levels.
• Consistent and assertive across all interactions putting customers at ease
• Advocating to solve problems and find opportunities on behalf of the customer
• Achieve high-quality customer service by providing prompt, efficient, detailed and high-quality customer-oriented service.
• Delivering calm and smart decisions in high-pressure situations while paying attention to detail
• Support your teammates and colleagues with peer-to-peer learning and constructive feedback to encourage a positive working environment.
• Navigation, product knowledge, company rules, credit and eCommerce policies and account information
• To actively engage with stakeholders to ensure that all requests from customers are managed accurately and timeously
• To maintain the integrity of The Foschini Group’s image when dealing with customers
• Provide superior customer service across all communication channels

WHO YOU ARE: This job is for you if you have:

• Matric Essential
• 2-3 Years Call Centre experience
• Can work full-time in the office, in the Parow area
• Available to work rotational shifts Monday - Sunday, including Public Holidays
• eCommerce / Online shopping support experience is essential
• Passionate about Customer Service
• Strong IT skills and a high level of comfort and agility in working on various software packages
• Exceptional listening, analysis, written and verbal skills
• Organized, detail-oriented, and able to multitask

Skills you already have:

• Able to maintain quality and speed with every customer engagement
• Strong organizational and time management skills.
• Internet savvy, familiarity with e-commerce.
• Must have a sense of urgency, be self-motivated, and be proactive.
• Friendly, polite, professional, and flexible.
• Ability to problem-solve.

JOINING THE BASH TEAM

We empower our people to choose where they would like to do their best work, with the tools they need to get there but we also encourage our teamsto travel so we can also make magic happen face to face . Our offices are a vibe, which doesn’t hurt. They are decked out to make collaboration easy and help our team create lasting connections with each other. We bring teams together for planning, celebration, ideation and onboarding, and more.

BASH PERKS

Our perks are supercharged by our intangible benefits, like the optionality that comes with building a hyper growth business, being surrounded by the best talent in the biz and building great products that wow our customers and drive growth for our country.

Best of the Best - The wealth of talent we have will surprise + inspire you

Security within a startup - The best of both worlds. TFG's buy-in lets us invest in the people and initiatives we believe in.

Agency and Optionality - Use the ambition and collective force of our talent to drive your career in the direction you dream.

Connection and Friendship - We make sure you connect, laugh and have fun with the team. Play hard, work hard vibes.

Top $ - The best people, in the right roles, earning at the top tier.

Your Time - We’ve got generous paid holiday, wellbeing leave and even Birthday leave for you to enjoy when you need it.

Exclusive Shopping Discount - Save when you shop across over 500 brands in-store and on bash.com .

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Customer Support Agent (Seasonal Contract) Cape Town WHO WE ARE AT BASH We are a team of leaders, bold thinkers and friends, and we’re on a mission to create remarkable omni-channel experiences for our customers. We believe that by being Bold, Accountable, Simple and Human , our values will lead us forward, keeping us real, connected and directed. By leveraging the power of technology and exceptional talent , we are building products that bring the physical and digital world together to create communities that prosper. This journey requires grit, ambition and teamwork as we transform SA retail for the better . And we’re only just getting started. Now is the time to jump onboard. As we continue to grow, we’re looking for Customer Support Agents (Seasonal Contract) to join our dynamic Customer Support team. If you're passionate about delivering exceptional service, thrive in a fast-paced environment, and want to be part of a team that’s redefining retail in Africa — we’d love to hear from you. WHAT YOU’LL DO: Managing customer expectations, requests, queries and concerns across a variety of communication channels (calls, emails, social media, chat) Able to adapt to customer expectations by reading their cues and framing assistance in the right way for them Work with third-party teams to resolve customer concerns within required SLA's Work in collaboration with other customer support teams to ensure a consistent and high-quality level of support. Increase customer happiness and retention by meeting and exceeding customer support service levels. Consistent and assertive across all interactions putting customers at ease Advocating to solve problems and find opportunities on behalf of the customer Achieve high-quality customer service by providing prompt, efficient, detailed and high-quality customer-oriented service. Delivering calm and smart decisions in high-pressure situations while paying attention to detail Support your teammates and colleagues with peer-to-peer learning and constructive feedback to encourage a positive working environment. Navigation, product knowledge, company rules, credit and e Commerce policies and account information To actively engage with stakeholders to ensure that all requests from customers are managed accurately and timeously To maintain the integrity of The Foschini Group’s image when dealing with customers Provide superior customer service across all communication channels WHO YOU ARE: This job is for you if you have: Matric Essential 2-3 Years Call Centre experience Can work full-time in the office, in the Parow area Available to work rotational shifts Monday - Sunday, including Public Holidays e Commerce / Online shopping support experience is essential Passionate about Customer Service Strong IT skills and a high level of comfort and agility in working on various software packages Exceptional listening, analysis, written and verbal skills Organized, detail-oriented, and able to multitask Skills you already have: Able to maintain quality and speed with every customer engagement Strong organizational and time management skills. Internet savvy, familiarity with e-commerce. Must have a sense of urgency, be self-motivated, and be proactive. Friendly, polite, professional, and flexible. Ability to problem-solve. JOINING THE BASH TEAM We empower our people to choose where they would like to do their best work, with the tools they need to get there but we also encourage our teamsto travel so we can also make magic happen face to face . Our offices are a vibe, which doesn’t hurt. They are decked out to make collaboration easy and help our team create lasting connections with each other. We bring teams together for planning, celebration, ideation and onboarding, and more. BASH PERKS Our perks are supercharged by our intangible benefits, like the optionality that comes with building a hyper growth business, being surrounded by the best talent in the biz and building great products that wow our customers and drive growth for our country. Best of the Best - The wealth of talent we have will surprise + inspire you Security within a startup - The best of both worlds. TFG's buy-in lets us invest in the people and initiatives we believe in. Agency and Optionality - Use the ambition and collective force of our talent to drive your career in the direction you dream. Connection and Friendship - We make sure you connect, laugh and have fun with the team. Play hard, work hard vibes. Top $ - The best people, in the right roles, earning at the top tier. Your Time - We’ve got generous paid holiday, wellbeing leave and even Birthday leave for you to enjoy when you need it. Exclusive Shopping Discount - Save when you shop across over 500 brands in-store and on bash.com. Create a Job Alert Interested in building your career at Bash.com? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you based in, or able to reliably commute to, Parow, Cape Town? * Are you available to work rotational shifts, including weekends and public holidays? * Available to work for R60 per hour * Select. Which software system have you worked with? * #J-18808-Ljbffr

We are seeking visionary founders with 10+ years expertise in entrepreneurship, leadership, and strategic growth. They must possess advanced skills in business development, industry knowledge (Web3, AI, cybersecurity, software development), marketing, financial management, or product innovation. Founders should excel in building and leading dynamic teams, fostering community engagement, and ensuring sustainable operations. They must be adaptable, strategic, and committed to driving impactful, cutting-edge solutions across industries.

This is a remote role for a Co-founder at Amani Creative Studios. The Co-founder will be responsible for overseeing the overall strategic direction of the company, driving business growth, fostering creativity, and building strong partnerships within the industry.

Tasks

1. Strategic Direction and Leadership
   • Develop and implement the overall vision and long-term strategy for the studio.
   • Guide and support the team in achieving business goals and driving innovation.
   • Regularly assess the company’s performance and adjust strategies as needed to maintain growth and sustainability.
2. Business Development and Partnerships
   • Identify, cultivate, and manage partnerships with potential clients, collaborators, and industry leaders.
   • Lead efforts in identifying new business opportunities, including expansion into new markets or service offerings.
   • Negotiate contracts, collaborations, and partnerships to benefit the studio’s growth and reputation.
3. Creative and Innovation Leadership
   • Foster a creative environment that encourages experimentation and innovation across all projects.
   • Collaborate closely with the design and development teams to ensure the delivery of cutting-edge digital solutions.
   • Ensure the balance between technology and artistry in all of the studio’s work.
4. Sales and Marketing Strategy
   • Oversee the development and execution of sales and marketing strategies to promote Amani Creative Studios.
   • Lead campaigns to position the studio as a leader in the digital creative industry.
   • Track and analyze sales and marketing performance metrics, using data to inform future strategies.
5. Financial Oversight and Resource Allocation
   • Manage the financial planning and budgeting process, ensuring the studio operates efficiently.
   • Make informed decisions on resource allocation to maximize project impact and company profitability.
   • Explore funding options, investment opportunities, and revenue generation strategies.
6. Team Building and Mentorship
   • Recruit, mentor, and develop a talented team aligned with the studio's culture and goals.
   • Create an environment where employees can thrive and grow both professionally and personally.
   • Foster open communication and collaboration across teams.
7. Market Research and Trend Analysis
   • Conduct and oversee market research to keep the studio up-to-date on industry trends and customer needs.
   • Use insights from research to guide decision-making around service offerings and innovations.
   • Identify competitive advantages by staying ahead of emerging trends in technology, design, and marketing.
8. Operational Management
   • Ensure that internal processes and workflows are streamlined for maximum efficiency.
   • Oversee project timelines, deliverables, and ensure that all client needs are met.
   • Implement best practices in project management, quality assurance, and client communications.
9. Brand Development and Representation
   • Shape and manage the studio's brand identity, ensuring consistency across all platforms.
   • Represent Amani Creative Studios at industry events, conferences, and public forums to strengthen its reputation.
   • Serve as the studio's spokesperson, building its presence and influence within the digital creative industry.
10. Client Relationship Management
    • Develop strong relationships with clients, ensuring their needs are understood and met.
    • Oversee client feedback loops and ensure continuous improvement in service delivery.
    • Provide leadership in ensuring projects exceed client expectations.

Requirements

• Analytical Skills: Ability to analyze data and trends to make informed strategic decisions
• Communication Skills: Strong verbal and written communication skills to effectively convey ideas and concepts
• Sales and Marketing Skills: Experience in sales strategies and marketing techniques to promote the company's services
• Research Skills: Proficiency in conducting market research and gathering insights to guide business decisions
• Entrepreneurial mindset with a passion for innovation and creativity
• Proven leadership skills and ability to inspire and guide a team towards success
• Experience in the digital creative industry is a plus
• Bachelor's or Master's degree in business, marketing, design, or a related field

Benefits

• Flexible working hours
• Remote work
• Sabbatical

If you’re passionate about combining creativity with technology and ready to help shape the future of Amani, we’d love to hear from you. Join us as we build innovative digital experiences and meaningful partnerships. Apply today and be part of something impactful!

#J-18808-Ljbffr

We are seeking visionary founders with 10+ years expertise in entrepreneurship, leadership, and strategic growth. They must possess advanced skills in business development, industry knowledge (Web3, AI, cybersecurity, software development), marketing, financial management, or product innovation. Founders should excel in building and leading dynamic teams, fostering community engagement, and ensuring sustainable operations. They must be adaptable, strategic, and committed to driving impactful, cutting-edge solutions across industries.

This is a remote role for a Co-founder at Amani Creative Studios. The Co-founder will be responsible for overseeing the overall strategic direction of the company, driving business growth, fostering creativity, and building strong partnerships within the industry.

Tasks

1. Strategic Direction and Leadership
   • Develop and implement the overall vision and long-term strategy for the studio.
   • Guide and support the team in achieving business goals and driving innovation.
   • Regularly assess the company’s performance and adjust strategies as needed to maintain growth and sustainability.
2. Business Development and Partnerships
   • Identify, cultivate, and manage partnerships with potential clients, collaborators, and industry leaders.
   • Lead efforts in identifying new business opportunities, including expansion into new markets or service offerings.
   • Negotiate contracts, collaborations, and partnerships to benefit the studio’s growth and reputation.
3. Creative and Innovation Leadership
   • Foster a creative environment that encourages experimentation and innovation across all projects.
   • Collaborate closely with the design and development teams to ensure the delivery of cutting-edge digital solutions.
   • Ensure the balance between technology and artistry in all of the studio’s work.
4. Sales and Marketing Strategy
   • Oversee the development and execution of sales and marketing strategies to promote Amani Creative Studios.
   • Lead campaigns to position the studio as a leader in the digital creative industry.
   • Track and analyze sales and marketing performance metrics, using data to inform future strategies.
5. Financial Oversight and Resource Allocation
   • Manage the financial planning and budgeting process, ensuring the studio operates efficiently.
   • Make informed decisions on resource allocation to maximize project impact and company profitability.
   • Explore funding options, investment opportunities, and revenue generation strategies.
6. Team Building and Mentorship
   • Recruit, mentor, and develop a talented team aligned with the studio's culture and goals.
   • Create an environment where employees can thrive and grow both professionally and personally.
   • Foster open communication and collaboration across teams.
7. Market Research and Trend Analysis
   • Conduct and oversee market research to keep the studio up-to-date on industry trends and customer needs.
   • Use insights from research to guide decision-making around service offerings and innovations.
   • Identify competitive advantages by staying ahead of emerging trends in technology, design, and marketing.
8. Operational Management
   • Ensure that internal processes and workflows are streamlined for maximum efficiency.
   • Oversee project timelines, deliverables, and ensure that all client needs are met.
   • Implement best practices in project management, quality assurance, and client communications.
9. Brand Development and Representation
   • Shape and manage the studio's brand identity, ensuring consistency across all platforms.
   • Represent Amani Creative Studios at industry events, conferences, and public forums to strengthen its reputation.
   • Serve as the studio's spokesperson, building its presence and influence within the digital creative industry.
10. Client Relationship Management
    • Develop strong relationships with clients, ensuring their needs are understood and met.
    • Oversee client feedback loops and ensure continuous improvement in service delivery.
    • Provide leadership in ensuring projects exceed client expectations.

Requirements

• Analytical Skills: Ability to analyze data and trends to make informed strategic decisions
• Communication Skills: Strong verbal and written communication skills to effectively convey ideas and concepts
• Sales and Marketing Skills: Experience in sales strategies and marketing techniques to promote the company's services
• Research Skills: Proficiency in conducting market research and gathering insights to guide business decisions
• Entrepreneurial mindset with a passion for innovation and creativity
• Proven leadership skills and ability to inspire and guide a team towards success
• Experience in the digital creative industry is a plus
• Bachelor's or Master's degree in business, marketing, design, or a related field

Benefits

• Flexible working hours
• Remote work
• Sabbatical

If you’re passionate about combining creativity with technology and ready to help shape the future of Amani, we’d love to hear from you. Join us as we build innovative digital experiences and meaningful partnerships. Apply today and be part of something impactful!

#J-18808-Ljbffr