26 Schools jobs in South Africa

Schools Marketer

University of Fort Hare

Posted 13 days ago

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Job Description

Our client, a leading business school is looking for Marketers to market, build and promote the brand image of the institution with the objective of increasing the student numbers by providing exceptional customer service to all students.
Using sales and marketing techniques and networking in order to attract students and developing a good understanding of students

KEY RESPONSIBILITIES

  • Market the Institution to scholars and schools
  • Promote the brand
  • Answer any questions/ queries from scholars interested in attending the institution.
  • Assisting the student advisor with walk-ins and calls
  • Create innovative marketing platforms for the brand
  • Keep ahead of trends regarding tertiary education
  • Attending to Corporate visits to promote interest in the brand and recruit students
  • Attending career expo’s and conducting career presentations occasionally
REQUIREMENTS:
  • Matric or completed degree
  • 3-5 years working experience
  • Computer literacy intermediate level (Excel is essential)
  • Industry experience in educational environment advantageous
  • Sales Experience
  • Marketing and administrative skills
  • Good Interpersonal and communication skills (written and verbal)
  • Must have excellent public speaking skills
  • Must be confident to handle crowds and conduct presentations
  • Must be able to work independently
  • Ability to problem solve
  • Organisational Skills
  • Available to work over weekends and overtime when required
  • Valid code 08 driver’s license essential
  • Own vehicle essential (will be compensated for fuel usage)

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Schools Marketer

Gauteng, Gauteng University of Fort Hare

Posted 13 days ago

Job Viewed

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Job Description

Our client, a leading business school is looking for Marketers to market, build and promote the brand image of the institution with the objective of increasing the student numbers by providing exceptional customer service to all students.
Using sales and marketing techniques and networking in order to attract students and developing a good understanding of students

KEY RESPONSIBILITIES

  • Market the Institution to scholars and schools
  • Promote the brand
  • Answer any questions/ queries from scholars interested in attending the institution.
  • Assisting the student advisor with walk-ins and calls
  • Create innovative marketing platforms for the brand
  • Keep ahead of trends regarding tertiary education
  • Attending to Corporate visits to promote interest in the brand and recruit students
  • Attending career expo’s and conducting career presentations occasionally
REQUIREMENTS:
  • Matric or completed degree
  • 3-5 years working experience
  • Computer literacy intermediate level (Excel is essential)
  • Industry experience in educational environment advantageous
  • Sales Experience
  • Marketing and administrative skills
  • Good Interpersonal and communication skills (written and verbal)
  • Must have excellent public speaking skills
  • Must be confident to handle crowds and conduct presentations
  • Must be able to work independently
  • Ability to problem solve
  • Organisational Skills
  • Available to work over weekends and overtime when required
  • Valid code 08 driver’s license essential
  • Own vehicle essential (will be compensated for fuel usage)

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Schools marketer

Gauteng, Gauteng University Of Fort Hare

Posted today

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Job Description

permanent
Our client, a leading business school is looking for Marketers to market, build and promote the brand image of the institution with the objective of increasing the student numbers by providing exceptional customer service to all students.Using sales and marketing techniques and networking in order to attract students and developing a good understanding of students KEY RESPONSIBILITIES Market the Institution to scholars and schools Promote the brand Answer any questions/ queries from scholars interested in attending the institution. Assisting the student advisor with walk-ins and calls Create innovative marketing platforms for the brand Keep ahead of trends regarding tertiary education Attending to Corporate visits to promote interest in the brand and recruit students Attending career expo’s and conducting career presentations occasionally REQUIREMENTS: Matric or completed degree 3-5 years working experience Computer literacy intermediate level (Excel is essential) Industry experience in educational environment advantageous Sales Experience Marketing and administrative skills Good Interpersonal and communication skills (written and verbal) Must have excellent public speaking skills Must be confident to handle crowds and conduct presentations Must be able to work independently Ability to problem solve Organisational Skills Available to work over weekends and overtime when required Valid code 08 driver’s license essential Own vehicle essential (will be compensated for fuel usage) #J-18808-Ljbffr
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Schools marketer

University Of Fort Hare

Posted today

Job Viewed

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Job Description

permanent
Our client, a leading business school is looking for Marketers to market, build and promote the brand image of the institution with the objective of increasing the student numbers by providing exceptional customer service to all students.Using sales and marketing techniques and networking in order to attract students and developing a good understanding of students KEY RESPONSIBILITIES Market the Institution to scholars and schools Promote the brand Answer any questions/ queries from scholars interested in attending the institution. Assisting the student advisor with walk-ins and calls Create innovative marketing platforms for the brand Keep ahead of trends regarding tertiary education Attending to Corporate visits to promote interest in the brand and recruit students Attending career expo’s and conducting career presentations occasionally REQUIREMENTS: Matric or completed degree 3-5 years working experience Computer literacy intermediate level (Excel is essential) Industry experience in educational environment advantageous Sales Experience Marketing and administrative skills Good Interpersonal and communication skills (written and verbal) Must have excellent public speaking skills Must be confident to handle crowds and conduct presentations Must be able to work independently Ability to problem solve Organisational Skills Available to work over weekends and overtime when required Valid code 08 driver’s license essential Own vehicle essential (will be compensated for fuel usage) #J-18808-Ljbffr
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Payroll Bookkeeper - SPARK Schools Support

Rosebank, Gauteng Pantalent

Posted 2 days ago

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Job Description

  • Excellent English communication skills (verbal, reading & writing)
About SPARK Schools

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.

The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.

SPARK Schools has a culture of collaboration, because getting South Africa to lead global education takes a team effort. We are innovators who strive for excellence through persistence and a sense of urgency to achieve SPARK Schools' vision, mission and social transformational objectives. Our work environment is vibrant/cheerful, fast-paced/dynamic, engaging/stimulating, tech-enabled and data driven.

SPARK Schools is a high growth, mission and values-driven, entrepreneurial organisation, operating 21 primary schools and 5 high schools and serving over 18,000 families in 2025. We are looking for dynamic people to join our team.

SPARK values: Service, Persistence, Achievement, Responsibility, Kindness

ABOUT THE ROLE

Purpose:

To manage and execute payroll functions using Sage 300, ensuring timely and accurate payment of salaries and benefits for approximately 1,500 employees. The Payroll Bookkeeper will also support HC and finance with tax submissions, reconciliations, reporting, and compliance with South African labour and tax laws.

Reports to: Head of Human Capital

Responsibilities:
  • Full end-to-end payroll processing for multiple payrolls in SAGE 300 People
  • Process payroll for high volumes of employees
  • Capture hours from systems, calculate wages, overtime, bonuses & deductions
  • Maintain and update employee master data
  • Ensure seamless integration with HC & timekeeping systems (manual & biometric)
  • Manage bulk imports/exports of time, earnings, and deductions
  • Reconcile payrolls before finalisation
  • Ensure full compliance with relevant legislation
  • Submit all statutory returns: EMP201, EMP501, UIF declarations
  • Compile accurate payroll reports for:
  • Internal management
  • Client billing & invoice reconciliation
  • Payroll trend analysis

Requirements

Qualifications and Criteria:

The ideal candidate will possess the following qualifications and criteria:
  • Minimum 3-5 years of payroll processing experience, specifically with Sage 300.
  • Advanced SAGE 300 People training is highly advantageous
  • Expert-level experience in SAGE 300 People (Payroll Module)
  • Experience in processing payrolls (using SAGE 300 People) is advantageous
  • Advanced experience with SAGE 300 People (HR Module) is advantageous
  • Advanced Excel skills are essential
  • Excellent English communication skills (verbal, reading & writing)
  • Able to meet strict deadlines & work independently


Skills & Competencies:
  • Strong attention to detail and numerical accuracy.
  • Proficiency in Sage 300 (back-end to front-end) and Microsoft Excel.
  • Ability to handle complex payroll and tax issues.
  • Strong analytical skills and ability to work under tight deadlines.

Benefits

SPARK offers:
  • fair market linked remuneration
  • performance-based annual bonuses and increases
  • above average/good annual leave
  • life, disability and funeral cover
  • employee wellness support
  • educational support & study leave
  • individualised professional development, support and mentorship
  • employee discount on school fees
  • opportunities for career growth

Remuneration: Commensurate with skills and experience/market value

Position Type: Permanent/Full Time

Location : Rosebank, Gauteng

SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company's Employment Equity goals and targets.

SPARK schools encourages persons with disabilities to apply.

SPARK Schools may expire the posting of this advertisement at their own discretion.

Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful. #J-18808-Ljbffr
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Law in Action Within Schools (LAWS) Coordinator

George, Western Cape University of Toronto

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Job Description

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Law in Action Within Schools (LAWS) Coordinator

Date Posted: 08/18/2025
Req ID: 44850
Faculty/Division: Faculty of Law
Department: Faculty of Law
Campus: St. George (Downtown Toronto)
Position Number: 00058355 & 58354

Description:

About us:

The Faculty of Law is one of the oldest professional faculties at the University of Toronto. Today, it is one of the world's great law schools. The Faculty's rich academic programs are complemented by its many legal clinics and public interest programs. The Faculty of Law is housed in the elegant, state-of-the-art Jackman Law Building, alongside two historic buildings, Flavelle House and Falconer Hall, on the St. George Campus in downtown Toronto.

Your opportunity:

Law in Action Within Schools (LAWS) is an award-winning education engagement and support program for high school students facing barriers to postsecondary access. Founded in 2005 by the Faculty of Law, LAWS exposes program participants to legal thinking and the justice system through workshops, mentorship and employment programs. LAWS is a partnership between the University of Toronto Faculty of Law and Osgoode Hall Law School at York University and is delivered at designated Toronto District School Board high schools.

Under the direction of the Director, LAWS Program, the LAWS Coordinator supports and coordinates program activities and operations.

Your responsibilities will include:

  • Fostering positive relationships with stakeholders
  • Leading seminars and/or workshops
  • Coordinating tasks for projects and other strategic initiatives with stakeholders
  • Determininglogistical details and activities for events and/or programming
  • Creating environments in which individuals can disclose personal circumstances impacting success
  • Conducting detailed analysis and evaluation to inform program planning activities
  • Directing the work of volunteers in defined activities
  • Serving as a resource to others by providing (non-supervisory) job-related guidance


Essential Qualifications:

  • Bachelor's degree or acceptable combination of equivalent education and experience.
  • Minimum four (4) years' experience coordinating tasks for projects and other initiatives in an academic or public interest or legal setting.
  • Experience working with youth, particularly in the education sector and/or community outreach programs.
  • Demonstrated experience developing and facilitating educational workshops.
  • Experience developing content for marketing, promotional and/or outreach materials.
  • Experience determining logistical details and activities for events or programming.
  • Familiarity with current legal issues and trends in the practice of law.
  • Knowledge and understanding of the legal community and profession.
  • Strong organizational and problem-solving skills with attention to detail.
  • Ability to manage priorities and competing deadlines.
  • Willingness to work on-site at partner high schools.
  • Willingness to be based out of a partner law school.
  • Demonstrated strong communication skills both written and verbal.
  • Excellent presentation skills.
  • Ability to develop and maintain strong relationships with stakeholders and community partners including high school students, teachers, administrators, legal professionals, faculty, staff, law students, and alumni.
  • Demonstrated commitment to postsecondary access, community outreach, access to justice, and equity, diversity and inclusion.


Assets (Nonessential):

  • JD would be considered a desirable asset.


To be successful in this role you will be:

  • Approachable
  • Multi-tasker
  • Organized
  • Possess a positive attitude
  • Self-directed
  • Tactful

Closing Date: 08/29/2025, 11:59PM ET
Employee Group: USW
Appointment Type : Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Recruiter: Jasmin Olarte

Notes: This posting is for two job opportunities (positions #58354 & #58355)

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please .

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Qualified Behavioral Health Provider I - Siloam Springs Schools

Springs, Gauteng Arisa Health

Posted today

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2 months ago Be among the first 25 applicants

Description

Arisa Health is currently seeking a Qualified Behavioral Health Professional (QBHP) to join our school-based program in Siloam Springs. The ideal candidate will have previous experience working with children and families in an educational setting. Require a high school diploma, recent college graduates or current students in the field of psychology, social work, or a related Human Service field are encouraged to apply. Prefer 1-2 years' experience working with children and families.

Job Details

Description

Arisa Health is currently seeking a Qualified Behavioral Health Professional (QBHP) to join our school-based program in Siloam Springs. The ideal candidate will have previous experience working with children and families in an educational setting. Require a high school diploma, recent college graduates or current students in the field of psychology, social work, or a related Human Service field are encouraged to apply. Prefer 1-2 years' experience working with children and families.

Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties.

This position is classified as full- time, non-exempt (hourly) and reports to the Program Manager.

Work hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Will require travel to various schools so dependable transportation and a valid driver's license are required.

This position is projected to start in July 2025.

What you will do as a Qualified Behavioral Health Professional at Arisa Health:

  • Provide services to persons with mental illness as defined by the treatment plan such as behavioral assistance, child and your support services, crisis stabilization, adult rehabilitative day, life skills development, partial hospitalization, and other support services.
  • Function as part of a multidisciplinary team and communicates client progress to team.
  • Provides timely and quality documentation of clinical services.

What we look for in a Qualified Behavioral Health Professional:

  • High school diploma or equivalent required
  • Bachelor’s degree in psychology, social work, sociology, child development, education, or a related field preferred
  • Attention to detail
  • Effective written and verbal communication skills
  • The ability to multitask
  • The ability to work as part of a treatment team

What We Offer Our Team Members

  • A mission driven company dedicated to transforming communities one life at a time.
  • A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
  • Ongoing training throughout your employment
  • Paid Time Off and Holidays throughout the year to recharge.
  • Company sponsored Whole Health programs designed to recharge our teams.

Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.

Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community’s one life at a time.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Health Care Provider
  • Industries Health, Wellness & Fitness

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Sand Springs Public Schools Daycare Director/Master Teacher

Springs, Gauteng Sandite STEM

Posted 1 day ago

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Applications will be accepted beginning
Tuesday, August 12, 2025 12:00 AM
(Central Standard Time)

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Sand Springs Public Schools Daycare Director/Master Teacher

Job Description

Position: Sand Springs Public Schools Daycare Director/Master Teacher

Location: Early Childhood Education Center

1701 East Park RoadSand Springs , Oklahoma 74063

Calendar Days/Daily Hours: 210 Days/8 hours daily/40 hours weekly during SSPS school session-will follow the SSPS academic calendar for days on and off work

Supervises: SSPS Daycare and (4) Teachers

Classification: Nonexempt

Benefits: Employee-paid benefits (state flexible benefit allowance of approximately $700.00)

Evaluation: Annually by Site Principal

Position Summary

The Director of Daycare is responsible for overseeing the daily operations of the Early Learning Center (ELC), ensuring a safe, compliant, nurturing, and educational environment for children from infancy through preschool. This leadership role involves supervising staff, maintaining student-to-staff ratios, ensuring licensing compliance, supporting child development, engaging with families, and collaborating with site administration to align with school and district goals.

The Director must meet all requirements as defined by Oklahoma DHS licensing standards (OAC 340:110-3-284) and will serve as a key leader and support figure for students, families, and staff, upholding professionalism and the values of dignity, equity, and excellence.

Qualifications

Per Oklahoma Administrative Code (OAC 340:110-3-284), the Director must:

  • Be at least 21 years of age.
  • Have satisfactory work experience in early childhood care or education.
  • Hold a current Oklahoma Director’s Credential (bronze or higher).
  • Not be a current director or master teacher at another concurrent program.
  • Have a strong understanding of licensing requirements and program policies.

Professional Development Requirements

Upon assuming the position, the Director must:

  • Complete a DHS compliance review form within one month.
  • Obtain and maintain CPR and First Aid certification within three months.
  • Be exempt from Entry Level Child Care Training (ELCCT).
Essential Duties and Responsibilities Leadership & Administration
  • Oversee daily operations of the ELC.
  • Ensure the facility maintains full compliance with DHS, tribal, and STARS regulations and maintains current licensing and documentation.
  • Act as the primary liaison for DHS and tribal officials.
  • Conduct routine walkthroughs and ensure readiness for inspections or evaluations.
  • Document and coordinate monthly safety and emergency drills.
  • Serve as the program director on the Oklahoma Professional Development Registry (OPDR).
  • Remain on-site at least 30 hours/week.
  • Appoint qualified personnel in charge when absent, ensuring continuity of leadership.
  • Manage student enrollment and maintain all required documentation.
  • Monitor student behavior, learning, and developmental progress in collaboration with site administration.
  • Collaborate with site administration and the school nurse on addressing student health needs.
  • Ensure children’s daily activities are safe, structured, and developmentally appropriate.
  • Support and implement Individual Education Plans (IEPs) and accommodations for children with special needs.
Staff Management
  • Interview and onboard new teachers and substitute staff in collaboration with site administration.
  • Maintain, monitor, and adjust staff schedules to ensure compliance with the staff-to-student ratio.
  • Provide classroom and bathroom coverage when requested or necessary.
  • Oversee background checks and staff training.
  • Instruct staff on timekeeping procedures and verify the completion of their timesheets (Director should not complete timesheets for staff).
  • Lead staff in curriculum implementation and support their professional development.
  • Communicate all scheduling changes, expectations, lesson plans, and events.
  • Conduct classroom observations and walkthroughs in collaboration with site administration.
  • Foster a culture of positivity, teamwork, and professionalism.
  • Prohibit and address negative speech regarding SSPS staff and administration.
Parent Communication & Support
  • Maintain consistent and respectful communication with parents and guardians.
  • Monitor DHS swipe compliance and assist families with correcting missed swipes.
  • Ensure DHS parents are not charged out-of-pocket for more than two weeks of missed swipes.
  • Regularly check mail for DHS co-pay updates.
  • Respond promptly to all calls, emails, and inquiries related to daycare operations.
  • Coordinate and participate in parent meetings and family engagement events in collaboration with site administration.
  • Maintain and update financial spreadsheets in coordination with site administration.
  • Maintain ProCare billing
  • Manage DHS and check deposits for both subsidized and cash-paying families.
  • Track and report payment issues and ensure timely deposits.
  • Assist in budget development and monitoring with site administration.
Operations & Facilities
  • Maintain a safe, clean, and developmentally appropriate learning environment.
  • Monitor facility needs and notify site administration of repairs or safety concerns.
  • Submit and track supply requests and inventory.
  • Work closely with site administration to ensure compliance with district policies and goals.
  • Notify site administration immediately of any operational changes or incidents.
  • Collaborate with site administration on staff evaluations, curriculum decisions, and strategic planning.
Physical Demands & Working Conditions

To comply with the Americans with Disabilities Act (ADA), reasonable accommodations may be made.

Regular Physical Requirements
  • Stand, walk, bend, twist, and reach regularly.
  • Use hands and fingers for instructional tools, technology, and lifting.
  • Lift/move up to 50 pounds regularly.
Occasional Requirements
  • Lift/move up to 100 pounds when necessary with assistance.
Sensory Requirements
  • Vision: Close, distance, color, peripheral, depth perception, and the ability to adjust focus.
  • Hearing/Speaking: Adequate to exchange and convey information clearly and promptly.
Required Knowledge, Skills, and Abilities
  • Strong communication and leadership skills.
  • Ability to act quickly, calmly, and effectively in emergencies.
  • Patience, empathy, and professional conduct under stress.
  • Knowledge of child development, classroom management, and early learning best practices.
  • Familiarity with DHS regulations, tribal standards, and school policies.
  • Experience working with children with special needs or IEPs.
  • Proficient in maintaining confidentiality, recordkeeping, and positive public relations.
  • Work 8 hours per day with a 1-hour lunch break.
  • Follow a 210-day school calendar.
  • Maintain a professional appearance and conduct.
  • Respond to all communications in a timely manner.
  • Promote a positive, collaborative environment among staff, students, and families.

This position description is intended to describe the general nature and level of work expected. It is not an exhaustive list of all responsibilities, duties, or qualifications required. The Director may perform other duties as assigned to support the success of the Early Learning Center.

Sand Springs Public Schools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Sand Springs Public Schools
11 W. Broadway St.
Sand Springs, OK 74063
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Student Support Consultant - Assessments

Durban, KwaZulu Natal MANCOSA

Posted 9 days ago

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Student Support Consultant - Assessments

Listing reference: manco_000750

Listing status: Online

Apply by: 31 August 2025

Position summary

Job category: University and Academy

Location: Durban

Contract: Permanent

EE position: Yes

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.Student Support Consultant - AssessmentsCORE PURPOSEThe core purpose of the job is to provide high quality and internationally reputable student service via telephonic, digital or any other means of communication required by the organization. To apply first responder resolution practices and problem solving ability, together with excellent verbal and written communication.

CORE FUNCTIONS INCLUDE:

  • To provide administrative assistance to students who contact MANCOSA with an assessment-related query telephonically, via a live chat or by sending an email via the ticketing system, so as to provide satisfactory resolution to the student query.
  • The Assessments Student Support Consultant must offer guidance to students across a range of assessment related aspects.
  • Collaborating with team members and relevant stakeholders to assist students for query resolution.
  • Ensure all assessment-related student support needs are met and always in line with the organizational vision, mission and strategy.
  • Efficiently handle operations within the call center and administration unit whilst maintaining service levels that are agreed upon and measured against key performance indicators.
  • Develop and Improve student satisfaction strategies through efficient use of communication skills, available systems, tools and processes
QUALIFICATIONS
  • Matric
EXPERIENCE AND SKILLS
  • Minimum 2 years’ experience in a customer service related environment
  • Excellent writing skills and attention to detail on email
ADVANTAGES
  • Qualification in Customer Care/Services
GENERAL
  • Willingness to work overtime when required.
  • Special or ad-hoc projects may be allocated as determined by the institutions operational requirements and interdepartmental process integration requirements.
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Student support consultant - assessments

Durban, KwaZulu Natal MANCOSA

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permanent
Student Support Consultant - Assessments Listing reference: manco_000750 Listing status: Online Apply by: 31 August 2025 Position summary Job category: University and Academy Location: Durban Contract: Permanent EE position: Yes Introduction MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available. Student Support Consultant - Assessments CORE PURPOSEThe core purpose of the job is to provide high quality and internationally reputable student service via telephonic, digital or any other means of communication required by the organization. To apply first responder resolution practices and problem solving ability, together with excellent verbal and written communication. CORE FUNCTIONS INCLUDE: To provide administrative assistance to students who contact MANCOSA with an assessment-related query telephonically, via a live chat or by sending an email via the ticketing system, so as to provide satisfactory resolution to the student query. The Assessments Student Support Consultant must offer guidance to students across a range of assessment related aspects. Collaborating with team members and relevant stakeholders to assist students for query resolution. Ensure all assessment-related student support needs are met and always in line with the organizational vision, mission and strategy. Efficiently handle operations within the call center and administration unit whilst maintaining service levels that are agreed upon and measured against key performance indicators. Develop and Improve student satisfaction strategies through efficient use of communication skills, available systems, tools and processes QUALIFICATIONS Matric EXPERIENCE AND SKILLS Minimum 2 years’ experience in a customer service related environment Excellent writing skills and attention to detail on email ADVANTAGES Qualification in Customer Care/Services GENERAL Willingness to work overtime when required. Special or ad-hoc projects may be allocated as determined by the institutions operational requirements and interdepartmental process integration requirements. #J-18808-Ljbffr
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