101 Sap Support jobs in South Africa

To lead the support, optimisation, and continuous improvement of SAP and enterprise applications across our hospital network.

This is a strategic role that ensures system performance, user satisfaction, and alignment with clinical and business goals.

REQUIREMENTS Minimum Qualifications Bachelors degree in Information Systems, Computer Science, or related field.

Minimum Experience Minimum 5 years in SAP system administration and support, ideally in a healthcare or regulated environment.

SAP and ITIL certifications are highly desirable.

Key Competencies Proficiency in SAP S / 4HANA or ECC Integration tools (e.g., PI / PO, BTP) Data management Access control Project / vendor management DELIVERABLES Lead SAP Application Management : Oversee the support, maintenance, and enhancement of SAP systems, ensuring high availability, performance, and compliance.

Drive Business Alignment : Translate business needs into scalable SAP solutions that support clinical, financial, and administrative functions.

Ensure Quality and Compliance : Manage testing, upgrades, and audits to maintain system integrity and regulatory compliance (e.g., POPIA).

Champion User Enablement : Lead training, change management, and user support initiatives to enhance adoption and satisfaction.

Manage Vendors and Contracts : Oversee SAP service providers, licensing, and SLAs to ensure value and performance.

Promote Continuous Improvement : Establish a Centre of Excellence (CoE) for SAP and drive innovation through best practices and new technologies.

Support Governance and Reporting : Implement performance metrics, reporting standards, and risk management frameworks.

Select how often (in days) to receive an alert:

Date: Apr 3, 2025

Location: Johannesburg, Gauteng, ZA

Company: Hatch

Requisition ID: 94921

Job Category: Information Technology

Location: Johannesburg, Gauteng, South Africa

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

As part of our Shared Services group, we support the business in achieving their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.

Hatch is currently seeking a highly motivated SAP Support Analyst to join the Digital group in Johannesburg, SA .

Digital solutions have become a key component of the strategic direction and vision of today’s modern organizations. Hatch is at the forefront of successfully implementing emerging digital services into our clients’ projects and operations that can unlock a step change in their performance.

Join our diverse team and award-winning culture and be part of our clients’ digital transformation journey by working to define the best methods and making sure they are supported by the right technology and an enabled workforce. This journey will lead to improved project outcomes, leveraging the digital twin, systems integration and interoperability, support for decision-making, autonomous execution, and integrated operations and performance centers.

Summary

The SAP Support Analyst supports the Hatch Project Management process, which is mainly comprised of the SAP PS (Project Systems) and HCM Timesheets modules, as well as other non-SAP solutions (Omega 360 PIMS module).

The Support Analyst will play an important role in user support, with the responsibility to assist users, troubleshoot, and ensure that users can manage their engagements efficiently. They are responsible for problem ownership and resolution, combined with superior customer satisfaction and service level attainment for any support requests.

The Support Analyst interacts directly with end users to help them troubleshoot and resolve technical problems. They assume full ownership of the support request, ensuring it is resolved in a timely manner or escalated appropriately to other support analysts, IT, the Functional team, or Functional Support for review and input.
The Support Analyst will support users on every continent and must be flexible regarding working hours, frequently overlapping North American or Australian time zones.

Responsibilities

• Manage, support, coordinate, and resolve issues relating to the Project Management lifecycle, including SAP applications (Project Systems and Timesheet Processing) and non-SAP applications.
• Provide first-level support by identifying and resolving system problems and assisting end users as required.
• Serve as contact between service desk, ICT, other administrators, functional support, users, and the SAP team who provide third-level support and implement enhancements and new solutions.
• Responsible for problem management activities such as issue resolution and root cause analysis, combined with superior customer satisfaction.
• Work on and close out tickets in the Hatch Zendesk System, while adhering to SLAs, standards, and processes for systems at Hatch.
• Manage your assigned ticket queue, and escalate any issues as required.
• Identify and document proactive solutions for recurring issues.
• Monitor integrations with external systems.
• Assist with system testing, training, and documentation.
• Maintain current knowledge of relevant technologies as assigned.

Qualifications

Skills, Education, and Experience

• BA or BSc degree in Business or Business and Computer Science / Information Systems or equivalent Business and Project Management / Project Cost Control application experience.
• 3+ years of hands-on experience using or supporting a Project Management / Project Cost Control application.
• Understanding of concepts surrounding project cost control.
• Experience in ticket / issue resolution and best practice approaches to user support.
• Excellent problem-solving/analytical skills and attention to detail.
• Strong written and verbal communication skills, excellent interpersonal skills, and customer focus.
• Results-oriented, self-starter, capable of working independently and within a team environment to meet deadlines with minimal supervision.
• Flexible and able to adapt to changing circumstances or requirements.
• Demonstrated ability to learn new concepts.
• Ability to effectively interface with staff at all organizational levels.

Nice to Have

• 3 years of experience with the SAP PS (Project Systems) module.
• Exposure to the following SAP Areas: Finance, Timesheets (CATS), Resource Related Billing, and Results Analysis.
• Understand EPCM / Professional Services project-related business processes.
• Collaborate on exciting projects to develop innovative solutions.

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.

In order to consider any application for employment, we will have to process your personal information.

A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another's personal information, such collection, retention, dissemination, and use of that person's personal information must be done in a lawful and transparent manner.

In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the Hatch HR Processing Notice which can be accessed and viewed on the Hatch website: which HR Processing Notice we request you kindly download and read.

#LI-DM4

Job Segment: SAP, Sustainability, Computer Science, Help Desk, Information Technology, Technology, Energy

We have an amazing opportunity for a SAP Authorizations Support based in Durban!

Requirements:

1. Matric
2. A tertiary qualification within the finance or IT space
3. At least 2 years of SAP ABAP authorisations experience
4. Understanding of SAP objects and values in roles
5. Knowledge of different authorisation strategies
6. SAP courses on authorisations
7. Experience with other SAP applications such as Hana DB, BI / BW, Fiori, Solman is preferable
8. Basic experience with SAP GRC Risk Analysis
9. General business process knowledge and finance knowledge are advantageous

Job category: SAP Consultancy and Implementation

Location: Durban

Contract: Permanent

Remuneration: Market Related

EE position: Yes

A position has become available for a SAP Authorisations Support to join our dynamic team. The purpose of this role is to provide first line SAP authorisations support across the SPAR Group.

1. Resolution of SAP authorisation support calls within agreed SLAs.
2. Actioning SAP Share Point Access requests and administering calls logged on CRM i.e., creating new users, assigning access, unlocking users, closing out CRM calls etc.
3. Running GRC reports for access violations.
4. Preparing and co-ordinating annual access reviews across the SPAR Group.
5. Responsibility for role testing in the QA system i.e., drafting test scripts for UAT, creating new tester profiles.
6. Running SAP access and GRC reports as required.
7. Raising change requests for application changes on SAP Solution Manager.
8. Any other ad hoc duties as required by management.

1. Matric.
2. A tertiary qualification within the Finance or IT space.
3. SAP - at least 3 years SAP authorisations experience is essential.
4. Understanding of SAP objects and values in roles is critical.
5. Knowledge of the different authorisation strategies is essential.
6. SAP courses on authorisations is essential.
7. SAP knowledge and experience in other SAP applications e.g., Hana DB, BI/BW, SAC, Fiori, Solman.
8. SAP GRC basic experience on Risk Analysis.
9. General business process knowledge advantageous and knowledge of finance is preferable.

1. A high degree of confidentiality, emotional maturity, ethical values, and integrity.
2. Must have a high stress tolerance and the ability to work efficiently under pressure.
3. Strong verbal and written communication with the ability to communicate with all levels of authority.
4. Sound technical skills and the ability to troubleshoot/problem solve.
5. Precise planning and excellent organisational/administration skills.
6. Exceptional accuracy and strong attention to detail.
7. Quality orientated and self-driven to achieve results.
8. Enthusiastic and willing to learn.

Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.

Job category: SAP Consultancy and Implementation

Location: Durban

Contract: Permanent

Remuneration: Market Related

EE position: Yes

A position has become available for a SAP Authorisations Support to join our dynamic team. The purpose of this role is to provide first line SAP authorisations support across the SPAR Group.

1. Resolution of SAP authorisation support calls within agreed SLAs.
2. Actioning SAP Share Point Access requests and administering calls logged on CRM i.e., creating new users, assigning access, unlocking users, closing out CRM calls etc.
3. Running GRC reports for access violations.
4. Preparing and co-ordinating annual access reviews across the SPAR Group.
5. Responsibility for role testing in the QA system i.e., drafting test scripts for UAT, creating new tester profiles.
6. Running SAP access and GRC reports as required.
7. Raising change requests for application changes on SAP Solution Manager.
8. Any other ad hoc duties as required by management.

1. Matric.
2. A tertiary qualification within the Finance or IT space.
3. SAP - at least 3 years SAP authorisations experience is essential.
4. Understanding of SAP objects and values in roles is critical.
5. Knowledge of the different authorisation strategies is essential.
6. SAP courses on authorisations is essential.
7. SAP knowledge and experience in other SAP applications e.g., Hana DB, BI/BW, SAC, Fiori, Solman.
8. SAP GRC basic experience on Risk Analysis.
9. General business process knowledge advantageous and knowledge of finance is preferable.

1. A high degree of confidentiality, emotional maturity, ethical values, and integrity.
2. Must have a high stress tolerance and the ability to work efficiently under pressure.
3. Strong verbal and written communication with the ability to communicate with all levels of authority.
4. Sound technical skills and the ability to troubleshoot/problem solve.
5. Precise planning and excellent organisational/administration skills.
6. Exceptional accuracy and strong attention to detail.
7. Quality orientated and self-driven to achieve results.
8. Enthusiastic and willing to learn.

Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.

Our client, one of South Africa's favourites, is looking for a SAP Authorisations Support to join their dynamic team for a contract . The purpose of this role is to provide first line SAP authorisations support across the group.

Key Performance Areas:

1. Resolution of SAP authorisation support calls within agreed SLAs
2. Administration of authorisation calls on CRM
3. Actioning SAP Share Point Access requests and calls logged on CRM (e.g., creating new users, assigning access, unlocking users)
4. Responsibility for role testing in the QA system (e.g., drafting test scripts for UAT, creating new tester profiles, assigning access)
5. Troubleshooting SAP authorisation errors
6. Running SAP access and GRC reports as required
7. Raising requests for changes on SAP Solution Manager
8. Any other ad hoc duties as required by management

Requirements:

1. A tertiary qualification within the finance or IT space
2. At least 3 years SAP ABAP authorisations experience is essential
3. Understanding of SAP objects and values in roles is critical
4. Knowledge of the different authorisation strategies is essential
5. SAP courses on authorisations is essential
6. Understanding the SAP 3 tier landscape is essential
7. SAP knowledge and experience in other SAP applications/modules preferable (e.g., BI/BW, Fiori, Solman)
8. SAP GRC experience advantageous
9. Computer literacy in MS Office
10. General business process knowledge advantageous and knowledge of finance is preferable

The ideal applicant will satisfy the following skills requirements:

1. A high degree of confidentiality, emotional maturity, ethical values, and integrity
2. High stress tolerance and the ability to work efficiently under pressure
3. Strong verbal and written communication skills with the ability to communicate with all levels of authority
4. Sound technical skills and the ability to troubleshoot/problem solve
5. Precise planning and excellent organisational/administration skills
6. Exceptional accuracy and strong attention to detail
7. Quality-oriented and self-driven to achieve results
8. Enthusiastic and willing to learn

Our client, one of South Africa's favourites, is looking for a SAP Authorisations Support to join their dynamic team for a contract . The purpose of this role is to provide first line SAP authorisations support across the group.

Key Performance Areas:

1. Resolution of SAP authorisation support calls within agreed SLAs
2. Administration of authorisation calls on CRM
3. Actioning SAP Share Point Access requests and calls logged on CRM (e.g., creating new users, assigning access, unlocking users)
4. Responsibility for role testing in the QA system (e.g., drafting test scripts for UAT, creating new tester profiles, assigning access)
5. Troubleshooting SAP authorisation errors
6. Running SAP access and GRC reports as required
7. Raising requests for changes on SAP Solution Manager
8. Any other ad hoc duties as required by management

Requirements:

1. A tertiary qualification within the finance or IT space
2. At least 3 years SAP ABAP authorisations experience is essential
3. Understanding of SAP objects and values in roles is critical
4. Knowledge of the different authorisation strategies is essential
5. SAP courses on authorisations is essential
6. Understanding the SAP 3 tier landscape is essential
7. SAP knowledge and experience in other SAP applications/modules preferable (e.g., BI/BW, Fiori, Solman)
8. SAP GRC experience advantageous
9. Computer literacy in MS Office
10. General business process knowledge advantageous and knowledge of finance is preferable

The ideal applicant will satisfy the following skills requirements:

1. A high degree of confidentiality, emotional maturity, ethical values, and integrity
2. High stress tolerance and the ability to work efficiently under pressure
3. Strong verbal and written communication skills with the ability to communicate with all levels of authority
4. Sound technical skills and the ability to troubleshoot/problem solve
5. Precise planning and excellent organisational/administration skills
6. Exceptional accuracy and strong attention to detail
7. Quality-oriented and self-driven to achieve results
8. Enthusiastic and willing to learn

Join to apply for the SAP Concur Support Specialist (Fixed Term Contract) role at Anglo American

2 days ago Be among the first 25 applicants

Join to apply for the SAP Concur Support Specialist (Fixed Term Contract) role at Anglo American

Company Description

Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions.

Company Description

Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions.

The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering flawless processes, enabled by great technology.

There are three key strategic pillars that GSS is currently aligned to and delivering towards, namely, customers, colleagues and communities.

Proactive and meaningful stakeholder engagement, which includes employees, communication and effective change management are key success factors in the GSS journey.

Job Description

Please note that this is a 12-month Fixed Term Contract.

The SAP Concur Support Specialist will be responsible for the day-to-day administration, support, and optimization of the SAP Concur platform (Expense, Travel, and Invoice modules). This includes user support, system configuration, issue resolution, and collaboration with internal and external stakeholders to ensure system stability and alignment with business needs.

Key Responsibilities

System Support & Administration

• Maintain and configure the SAP Concur system, manage user access, and provide first-line support to resolve technical issues and queries promptly.
  
  

• Work closely with internal teams, external vendors, and global stakeholders to ensure seamless system performance and alignment with business processes.
  
  

• Lead and support system testing, including release management and regression testing, while developing and executing quality assurance plans.
  
  

• Contribute to project delivery through requirements gathering, testing, training, and implementation. Ensure effective change management and communication throughout.
  
  

• Identify system enhancement opportunities, manage risks and issues, and contribute to monthly KPI reporting and audit readiness.
  
  

• Deliver high-quality support and training to users, ensuring a positive experience and promoting system adoption
  
  

• Timely resolution of system issues and user queries.
• Accurate and compliant system configuration and data integrity.
• Clear documentation and training materials to support user adoption.
• Successful implementation of system updates and enhancements.
• Improved user satisfaction and reduced support ticket volume.
  
  

• Ensure the SAP Concur platform is secure, operational, and aligned with business and compliance requirements.
• Enforce policy compliance through system workflows and controls.
• Act as a liaison between users, IT, finance, and vendors to resolve issues and implement improvements.
• Support continuous improvement initiatives and maintain audit-ready documentation.
  
  

• Diploma or Bachelor’s Degree in Information Systems, Finance, Business Administration, or a related field.
• ITIL Foundation Certification – for understanding IT service management best practices.
• Project Management Certification (e.g., CAPM, Prince2 Foundation) – beneficial for managing system changes or enhancements.
• SAP Concur Certified Administrator (Expense, Travel, or Invoice modules) – Advantageous
• Equivalent work experience in a systems support or finance operations role may be considered in lieu of formal education
  
  

• Proficiency in SAP Concur – hands-on experience with Expense, Travel, and/or Invoice modules.
• Understanding of workflow configuration, audit rules, expense policies, and user role management in Concur.
• Familiarity with ERP systems (e.g., SAP S/4HANA,) and how they integrate with Concur.
• Experience with ticketing systems (e.g., ServiceNow) for managing support requests.
• Strong skills in Microsoft Excel (pivot tables, lookups, data validation) for reporting and reconciliation tasks.
• Basic knowledge of data analytics or reporting tools
• Understanding of compliance and audit requirements related to expense and invoice processing
  
  

• When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company – and we’re still growing all the time.
  
  

• Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.
  
  

• Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential
  
  

• Nothing is more important to us than ensuring you return home safely after a day’s work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we’re also continually investing in new technologies – from drones to data analytics – that are helping to make mining safer
  
  

• To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.
  
  

• Seniority level Associate

• Employment type Contract

• Job function Finance
• Industries Mining

Referrals increase your chances of interviewing at Anglo American by 2x

Johannesburg, Gauteng, South Africa 3 days ago

Midrand, Gauteng, South Africa 2 weeks ago

Johannesburg Metropolitan Area 1 week ago

City of Johannesburg, Gauteng, South Africa 2 weeks ago

Sandton, Gauteng, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 4 days ago

Sandton, Gauteng, South Africa 2 weeks ago

Midrand, Gauteng, South Africa 2 weeks ago

Johannesburg Metropolitan Area 2 days ago

Sandton, Gauteng, South Africa 2 weeks ago

City of Johannesburg, Gauteng, South Africa 1 week ago

Sandton, Gauteng, South Africa 2 weeks ago

Johannesburg Metropolitan Area 1 week ago

Sandton, Gauteng, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 4 days ago

Sandton, Gauteng, South Africa 3 days ago

Johannesburg, Gauteng, South Africa 4 days ago

Sandton, Gauteng, South Africa 6 days ago

Sandton, Gauteng, South Africa 3 days ago

Midrand, Gauteng, South Africa 2 weeks ago

Johannesburg, Gauteng, South Africa 1 week ago

Woodmead, Gauteng, South Africa 1 week ago

City of Johannesburg, Gauteng, South Africa 4 days ago

Johannesburg Metropolitan Area 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Job title : SAP Concur Support Specialist (Fixed Term Contract)

Job Location : Gauteng, Johannesburg Deadline : August 04, 2025 Quick Recommended Links

• Jobs by Location
• Job by industries

Job Description :

Please note that this is a 12-month Fixed Term Contract.

• The SAP Concur Support Specialist will be responsible for the day-to-day administration, support, and optimization of the SAP Concur platform (Expense, Travel, and Invoice modules).
• This includes user support, system configuration, issue resolution, and collaboration with internal and external stakeholders to ensure system stability and alignment with business needs.

Key Responsibilities

System Support & Administration

• Maintain and configure the SAP Concur system, manage user access, and provide first-line support to resolve technical issues and queries promptly.

Stakeholder Collaboration

• Work closely with internal teams, external vendors, and global stakeholders to ensure seamless system performance and alignment with business processes.

Testing & Quality Assurance

• Lead and support system testing, including release management and regression testing, while developing and executing quality assurance plans.

Project & Change Management

• Contribute to project delivery through requirements gathering, testing, training, and implementation. Ensure effective change management and communication throughout.
• Identify system enhancement opportunities, manage risks and issues, and contribute to monthly KPI reporting and audit readiness.
• Deliver high-quality support and training to users, ensuring a positive experience and promoting system adoption
• Timely resolution of system issues and user queries.
• Accurate and compliant system configuration and data integrity.
• Clear documentation and training materials to support user adoption.
• Successful implementation of system updates and enhancements.
• Improved user satisfaction and reduced support ticket volume.

Accountabilities

• Ensure the SAP Concur platform is secure, operational, and aligned with business and compliance requirements.
• Enforce policy compliance through system workflows and controls.
• Act as a liaison between users, IT, finance, and vendors to resolve issues and implement improvements.
• Support continuous improvement initiatives and maintain audit-ready documentation.

Qualifications :

• Diploma or Bachelor’s Degree in Information Systems, Finance, Business Administration, or a related field
• Project Management Certification (e.g., CAPM, Prince2 Foundation) – beneficial for managing system changes or enhancements.
• SAP Concur Certified Administrator (Expense, Travel, or Invoice modules) – Advantageous
• Equivalent work experience in a systems support or finance operations role may be considered in lieu of formal education

EXPERIENCE

• Proficiency in SAP Concur – hands-on experience with Expense, Travel, and / or Invoice modules.
• Understanding of workflow configuration, audit rules, expense policies, and user role management in Concur.
• Familiarity with ERP systems (e.g., SAP S / 4HANA,) and how they integrate with Concur.
• Experience with ticketing systems (e.g., ServiceNow) for managing support requests.
• Strong skills in Microsoft Excel (pivot tables, lookups, data validation) for reporting and reconciliation tasks.
• Basic knowledge of data analytics or reporting tools
• Understanding of compliance and audit requirements related to expense and invoice processing

Closing Date :

• 09 June, 2025