200 Sap Fico Support Specialist jobs in South Africa

Select how often (in days) to receive an alert: SAP Support Analyst Date: Apr 3, 2025 Location: Johannesburg, Gauteng, ZA Company: Hatch Requisition ID: 94921 Job Category: Information Technology Location: Johannesburg, Gauteng, South Africa Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you. As part of our Shared Services group, we support the business in achieving their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. Hatch is currently seeking a highly motivated SAP Support Analyst to join the Digital group in Johannesburg, SA . Digital solutions have become a key component of the strategic direction and vision of today’s modern organizations. Hatch is at the forefront of successfully implementing emerging digital services into our clients’ projects and operations that can unlock a step change in their performance.Join our diverse team and award-winning culture and be part of our clients’ digital transformation journey by working to define the best methods and making sure they are supported by the right technology and an enabled workforce. This journey will lead to improved project outcomes, leveraging the digital twin, systems integration and interoperability, support for decision-making, autonomous execution, and integrated operations and performance centers. Summary The SAP Support Analyst supports the Hatch Project Management process, which is mainly comprised of the SAP PS (Project Systems) and HCM Timesheets modules, as well as other non-SAP solutions (Omega 360 PIMS module). The Support Analyst will play an important role in user support, with the responsibility to assist users, troubleshoot, and ensure that users can manage their engagements efficiently. They are responsible for problem ownership and resolution, combined with superior customer satisfaction and service level attainment for any support requests.The Support Analyst interacts directly with end users to help them troubleshoot and resolve technical problems. They assume full ownership of the support request, ensuring it is resolved in a timely manner or escalated appropriately to other support analysts, IT, the Functional team, or Functional Support for review and input.The Support Analyst will support users on every continent and must be flexible regarding working hours, frequently overlapping North American or Australian time zones. Responsibilities Manage, support, coordinate, and resolve issues relating to the Project Management lifecycle, including SAP applications (Project Systems and Timesheet Processing) and non-SAP applications. Provide first-level support by identifying and resolving system problems and assisting end users as required. Serve as contact between service desk, ICT, other administrators, functional support, users, and the SAP team who provide third-level support and implement enhancements and new solutions. Responsible for problem management activities such as issue resolution and root cause analysis, combined with superior customer satisfaction. Work on and close out tickets in the Hatch Zendesk System, while adhering to SLAs, standards, and processes for systems at Hatch. Manage your assigned ticket queue, and escalate any issues as required. Identify and document proactive solutions for recurring issues. Monitor integrations with external systems. Assist with system testing, training, and documentation. Maintain current knowledge of relevant technologies as assigned. Qualifications Skills, Education, and Experience BA or BSc degree in Business or Business and Computer Science / Information Systems or equivalent Business and Project Management / Project Cost Control application experience. 3+ years of hands-on experience using or supporting a Project Management / Project Cost Control application. Understanding of concepts surrounding project cost control. Experience in ticket / issue resolution and best practice approaches to user support. Excellent problem-solving/analytical skills and attention to detail. Strong written and verbal communication skills, excellent interpersonal skills, and customer focus. Results-oriented, self-starter, capable of working independently and within a team environment to meet deadlines with minimal supervision. Flexible and able to adapt to changing circumstances or requirements. Demonstrated ability to learn new concepts. Ability to effectively interface with staff at all organizational levels. Nice to Have 3 years of experience with the SAP PS (Project Systems) module. Exposure to the following SAP Areas: Finance, Timesheets (CATS), Resource Related Billing, and Results Analysis. Understand EPCM / Professional Services project-related business processes. Collaborate on exciting projects to develop innovative solutions. Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation. In order to consider any application for employment, we will have to process your personal information. A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another's personal information, such collection, retention, dissemination, and use of that person's personal information must be done in a lawful and transparent manner. In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the Hatch HR Processing Notice which can be accessed and viewed on the Hatch website: which HR Processing Notice we request you kindly download and read. #LI-DM4 Job Segment: SAP, Sustainability, Computer Science, Help Desk, Information Technology, Technology, Energy #J-18808-Ljbffr

Select how often (in days) to receive an alert: SAP Support Analyst Date: Apr 3, 2025 Location: Johannesburg, Gauteng, ZA Company: Hatch Requisition ID: 94921 Job Category: Information Technology Location: Johannesburg, Gauteng, South Africa Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you. As part of our Shared Services group, we support the business in achieving their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. Hatch is currently seeking a highly motivated SAP Support Analyst to join the Digital group in Johannesburg, SA . Digital solutions have become a key component of the strategic direction and vision of today’s modern organizations. Hatch is at the forefront of successfully implementing emerging digital services into our clients’ projects and operations that can unlock a step change in their performance.Join our diverse team and award-winning culture and be part of our clients’ digital transformation journey by working to define the best methods and making sure they are supported by the right technology and an enabled workforce. This journey will lead to improved project outcomes, leveraging the digital twin, systems integration and interoperability, support for decision-making, autonomous execution, and integrated operations and performance centers. Summary The SAP Support Analyst supports the Hatch Project Management process, which is mainly comprised of the SAP PS (Project Systems) and HCM Timesheets modules, as well as other non-SAP solutions (Omega 360 PIMS module). The Support Analyst will play an important role in user support, with the responsibility to assist users, troubleshoot, and ensure that users can manage their engagements efficiently. They are responsible for problem ownership and resolution, combined with superior customer satisfaction and service level attainment for any support requests.The Support Analyst interacts directly with end users to help them troubleshoot and resolve technical problems. They assume full ownership of the support request, ensuring it is resolved in a timely manner or escalated appropriately to other support analysts, IT, the Functional team, or Functional Support for review and input.The Support Analyst will support users on every continent and must be flexible regarding working hours, frequently overlapping North American or Australian time zones. Responsibilities Manage, support, coordinate, and resolve issues relating to the Project Management lifecycle, including SAP applications (Project Systems and Timesheet Processing) and non-SAP applications. Provide first-level support by identifying and resolving system problems and assisting end users as required. Serve as contact between service desk, ICT, other administrators, functional support, users, and the SAP team who provide third-level support and implement enhancements and new solutions. Responsible for problem management activities such as issue resolution and root cause analysis, combined with superior customer satisfaction. Work on and close out tickets in the Hatch Zendesk System, while adhering to SLAs, standards, and processes for systems at Hatch. Manage your assigned ticket queue, and escalate any issues as required. Identify and document proactive solutions for recurring issues. Monitor integrations with external systems. Assist with system testing, training, and documentation. Maintain current knowledge of relevant technologies as assigned. Qualifications Skills, Education, and Experience BA or BSc degree in Business or Business and Computer Science / Information Systems or equivalent Business and Project Management / Project Cost Control application experience. 3+ years of hands-on experience using or supporting a Project Management / Project Cost Control application. Understanding of concepts surrounding project cost control. Experience in ticket / issue resolution and best practice approaches to user support. Excellent problem-solving/analytical skills and attention to detail. Strong written and verbal communication skills, excellent interpersonal skills, and customer focus. Results-oriented, self-starter, capable of working independently and within a team environment to meet deadlines with minimal supervision. Flexible and able to adapt to changing circumstances or requirements. Demonstrated ability to learn new concepts. Ability to effectively interface with staff at all organizational levels. Nice to Have 3 years of experience with the SAP PS (Project Systems) module. Exposure to the following SAP Areas: Finance, Timesheets (CATS), Resource Related Billing, and Results Analysis. Understand EPCM / Professional Services project-related business processes. Collaborate on exciting projects to develop innovative solutions. Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation. In order to consider any application for employment, we will have to process your personal information. A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another's personal information, such collection, retention, dissemination, and use of that person's personal information must be done in a lawful and transparent manner. In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the Hatch HR Processing Notice which can be accessed and viewed on the Hatch website: which HR Processing Notice we request you kindly download and read. #LI-DM4 Job Segment: SAP, Sustainability, Computer Science, Help Desk, Information Technology, Technology, Energy #J-18808-Ljbffr

Join to apply for the SAP FICO Support Analyst role at Ntice Sourcing Solutions

4 days ago Be among the first 25 applicants

Join to apply for the SAP FICO Support Analyst role at Ntice Sourcing Solutions

Ntice Sourcing Solutions provided pay range

This range is provided by Ntice Sourcing Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are seeking a detail-oriented and technically skilled FICO Support Analyst to join our IT team. In this role, you will provide first- and second-line support for SAP FICO modules, ensuring smooth business operations and financial processes. You'll play a key part in analyzing and resolving issues, enhancing system functionality, and supporting continuous improvement in financial applications

Key Responsibilities

• Provide daily support and troubleshooting for SAP FICO modules (FI-GL, AP, AR, AA, CO, etc.)
• Resolve incidents, service requests, and change requests within agreed SLAs
• Collaborate with finance and business teams to gather requirements and analyze system-related issues
• Coordinate with SAP functional and technical teams for escalated support
• Perform configuration changes and testing to implement improvements
• Assist in month-end and year-end closing activities from a system support perspective
• Document solutions, processes, and procedures for future reference

Skills & Qualifications

• Bachelor's degree in Finance, Information Systems, or a related field
• 2+ years of hands-on experience in SAP FICO support or consulting
• Strong understanding of financial processes and SAP FICO integration with other modules (MM, SD, etc.)
• Excellent problem-solving and communication skills
• Familiarity with ticketing systems (e.g., ServiceNow, Jira) is an advantage
• Experience with SAP S/4HANA is a plus
• R45 000 - R55 000

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Technology, Information and Internet

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SAP FICO Support Analyst

Location: Cape Town Department: Finance Reporting To: Regional Executive – Finance Position Type: Full-time in Office – Diep River

Salary – R45k – R55k

About the Role

We are seeking a detail-oriented and technically skilled FICO Support Analyst to join our IT team. In this role, you will provide first- and second-line support for SAP FICO modules, ensuring smooth business operations and financial processes. You’ll play a key part in analyzing and resolving issues, enhancing system functionality, and supporting continuous improvement in financial applications.

Key Responsibilities

• Provide daily support and troubleshooting for SAP FICO modules (FI-GL, AP, AR, AA, CO, etc.).
• Resolve incidents, service requests, and change requests within agreed SLAs.
• Collaborate with finance and business teams to gather requirements and analyze system-related issues.
• Coordinate with SAP functional and technical teams for escalated support.
• Perform configuration changes and testing to implement improvements.
• Assist in month-end and year-end closing activities from a system support perspective.
• Document solutions, processes, and procedures for future reference.

Skills & Qualifications

• Bachelor's degree in Finance , Information Systems, or a related field.
• 2+ years of hands-on experience in SAP FICO support or consulting.
• Strong understanding of financial processes and SAP FICO integration with other modules (MM, SD, etc.).
• Excellent problem-solving and communication skills.
• Familiarity with ticketing systems (e.g., ServiceNow, Jira) is an advantage.
• Experience with SAP S/4HANA is a plus.

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Join to apply for the SAP FICO Support Analyst role at Ntice Sourcing Solutions 4 days ago Be among the first 25 applicants Join to apply for the SAP FICO Support Analyst role at Ntice Sourcing Solutions Ntice Sourcing Solutions provided pay range This range is provided by Ntice Sourcing Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range We are seeking a detail-oriented and technically skilled FICO Support Analyst to join our IT team. In this role, you will provide first- and second-line support for SAP FICO modules, ensuring smooth business operations and financial processes. You'll play a key part in analyzing and resolving issues, enhancing system functionality, and supporting continuous improvement in financial applications Key Responsibilities Provide daily support and troubleshooting for SAP FICO modules (FI-GL, AP, AR, AA, CO, etc.) Resolve incidents, service requests, and change requests within agreed SLAs Collaborate with finance and business teams to gather requirements and analyze system-related issues Coordinate with SAP functional and technical teams for escalated support Perform configuration changes and testing to implement improvements Assist in month-end and year-end closing activities from a system support perspective Document solutions, processes, and procedures for future reference Skills & Qualifications Bachelor's degree in Finance, Information Systems, or a related field 2+ years of hands-on experience in SAP FICO support or consulting Strong understanding of financial processes and SAP FICO integration with other modules (MM, SD, etc.) Excellent problem-solving and communication skills Familiarity with ticketing systems (e.g., Service Now, Jira) is an advantage Experience with SAP S/4 HANA is a plus R45 000 - R55 000 Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at Ntice Sourcing Solutions by 2x Sign in to set job alerts for “SAP Support Analyst” roles. City of Cape Town, Western Cape, South Africa 5 days ago SAP S/4 HANA Product Delivery Lead – MTD & LE Cape Town, Western Cape, South Africa 1 week ago Stellenbosch, Western Cape, South Africa 1 day ago SAP S/4 HANA Product Delivery Lead – RTR & FP&A Cape Town, Western Cape, South Africa 1 week ago SAP S/4 HANA Product Delivery Lead – STP & FTS Cape Town, Western Cape, South Africa 1 week ago SAP S/4 HANA Product Delivery Lead – EWM & TM Cape Town, Western Cape, South Africa 1 week ago Cape Town, Western Cape, South Africa 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

SAP FICO Support Analyst Location: Cape Town Department: Finance Reporting To: Regional Executive – Finance Position Type: Full-time in Office – Diep River Salary – R45k – R55k About the Role We are seeking a detail-oriented and technically skilled FICO Support Analyst to join our IT team. In this role, you will provide first- and second-line support for SAP FICO modules, ensuring smooth business operations and financial processes. You’ll play a key part in analyzing and resolving issues, enhancing system functionality, and supporting continuous improvement in financial applications. Key Responsibilities Provide daily support and troubleshooting for SAP FICO modules (FI-GL, AP, AR, AA, CO, etc.). Resolve incidents, service requests, and change requests within agreed SLAs. Collaborate with finance and business teams to gather requirements and analyze system-related issues. Coordinate with SAP functional and technical teams for escalated support. Perform configuration changes and testing to implement improvements. Assist in month-end and year-end closing activities from a system support perspective. Document solutions, processes, and procedures for future reference. Skills & Qualifications Bachelor's degree in Finance , Information Systems, or a related field. 2+ years of hands-on experience in SAP FICO support or consulting. Strong understanding of financial processes and SAP FICO integration with other modules (MM, SD, etc.). Excellent problem-solving and communication skills. Familiarity with ticketing systems (e.g., Service Now, Jira) is an advantage. Experience with SAP S/4 HANA is a plus. #J-18808-Ljbffr

Job category: SAP Consultancy and Implementation

Location: Durban

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

A position has become available for a SAP Authorisations Support to join our dynamic team. The purpose of this role is to provide first line SAP authorisations support across the SPAR Group.

KEY PERFORMANCE AREAS

1. Resolution of SAP authorisation support calls within agreed SLAs.
2. Actioning SAP Share Point Access requests and administering calls logged on CRM i.e., creating new users, assigning access, unlocking users, closing out CRM calls etc.
3. Running GRC reports for access violations.
4. Preparing and co-ordinating annual access reviews across the SPAR Group.
5. Responsibility for role testing in the QA system i.e., drafting test scripts for UAT, creating new tester profiles.
6. Running SAP access and GRC reports as required.
7. Raising change requests for application changes on SAP Solution Manager.
8. Any other ad hoc duties as required by management.

MINIMUM REQUIREMENTS

1. Matric.
2. A tertiary qualification within the Finance or IT space.
3. SAP - at least 3 years SAP authorisations experience is essential.
4. Understanding of SAP objects and values in roles is critical.
5. Knowledge of the different authorisation strategies is essential.
6. SAP courses on authorisations is essential.
7. SAP knowledge and experience in other SAP applications e.g., Hana DB, BI/BW, SAC, Fiori, Solman.
8. SAP GRC basic experience on Risk Analysis.
9. General business process knowledge advantageous and knowledge of finance is preferable.

IDEAL APPLICANT SKILLS

1. A high degree of confidentiality, emotional maturity, ethical values, and integrity.
2. Must have a high stress tolerance and the ability to work efficiently under pressure.
3. Strong verbal and written communication with the ability to communicate with all levels of authority.
4. Sound technical skills and the ability to troubleshoot/problem solve.
5. Precise planning and excellent organisational/administration skills.
6. Exceptional accuracy and strong attention to detail.
7. Quality orientated and self-driven to achieve results.
8. Enthusiastic and willing to learn.

Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.

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Key Responsibilities:

• Design, configure, and test SAP ERP/S4Hana systems.
• Offer ongoing user support and training, creating user manuals and documentation.
• Develop functional specifications and ABAP test plans.
• Collaborate with SAP Consultants, Developers, and Project Managers to deliver successful projects.
• Troubleshoot SAP issues, identify gaps, and propose effective solutions.
• Assist with change requests, data loads, and SAP system upgrades.
• Work towards meeting key project milestones and maintaining standards.

Qualifications:

• Proven experience with SAP modules (FI, MM, SD, CO).
• Strong understanding of SAP ERP/S4Hana.
• Excellent problem-solving and communication skills.
• Retail and third-party functionality experience is advantageous.
• Ability to work effectively under pressure and meet deadlines.

If you are passionate about SAP systems and eager to contribute to a growing business, apply now to join this exciting opportunity!

Please Note:
Only shortlisted candidates will be contacted.

To Apply:

Job category: SAP Consultancy and Implementation Location: Durban Contract: Permanent Remuneration: Market Related EE position: Yes Introduction A position has become available for a SAP Authorisations Support to join our dynamic team. The purpose of this role is to provide first line SAP authorisations support across the SPAR Group. KEY PERFORMANCE AREAS Resolution of SAP authorisation support calls within agreed SLAs. Actioning SAP Share Point Access requests and administering calls logged on CRM i.e., creating new users, assigning access, unlocking users, closing out CRM calls etc. Running GRC reports for access violations. Preparing and co-ordinating annual access reviews across the SPAR Group. Responsibility for role testing in the QA system i.e., drafting test scripts for UAT, creating new tester profiles. Running SAP access and GRC reports as required. Raising change requests for application changes on SAP Solution Manager. Any other ad hoc duties as required by management. MINIMUM REQUIREMENTS Matric. A tertiary qualification within the Finance or IT space. SAP - at least 3 years SAP authorisations experience is essential. Understanding of SAP objects and values in roles is critical. Knowledge of the different authorisation strategies is essential. SAP courses on authorisations is essential. SAP knowledge and experience in other SAP applications e.g., Hana DB, BI/BW, SAC, Fiori, Solman. SAP GRC basic experience on Risk Analysis. General business process knowledge advantageous and knowledge of finance is preferable. IDEAL APPLICANT SKILLS A high degree of confidentiality, emotional maturity, ethical values, and integrity. Must have a high stress tolerance and the ability to work efficiently under pressure. Strong verbal and written communication with the ability to communicate with all levels of authority. Sound technical skills and the ability to troubleshoot/problem solve. Precise planning and excellent organisational/administration skills. Exceptional accuracy and strong attention to detail. Quality orientated and self-driven to achieve results. Enthusiastic and willing to learn. Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly. #J-18808-Ljbffr