59 Sales Support jobs in South Africa

We are searching for a candidate that understands exactly what it means to provide excellent customer service. The successful candidate must possess strong verbal as well as written communication skills and display a professional image of the company.

• Manage and oversee the daily operations of the call center department.
• Develop strategies to increase sales and meet or exceed sales targets of this department.
• Monitor and evaluate call center performance, ensuring high quality customer service and adherence to company policies and procedures.
• Train, coach, and motivate call center staff to achieve individual and team goals.
• Conduct performance evaluations and provide feedback for improvement.
• Collaborate with other departments to ensure smooth operations and customer satisfaction.
• Stay updated on industry trends, best practices, and technology advancements.
• Assisting the reps with queries regarding orders.
• Pulling Sales Support Report for agent’s commission.
• Supporting with sales events/functions and supplier studio events when necessary.
• Line report for Sales Support department and all related responsibilities connected to this.
• Delegating tasks between the Sales Support agents.
• Training new sales support agents.
• Overseeing and assisting sales support in managing queries and complaints.
• Making sure all orders are placed on time before delivery cut-off times.
• Ensuring that procedures are followed to ensure the department runs smoothly.
• Managing the credit application forms tracker and feedback between the Sales and Accounts department.
• Allocating incoming leads/potential clients.
• Ensuring that the Sales Support Call Cycle is kept up to date.
• Managing the rep stock room and ensuring there is stock available.
• Trip Sheet rep split and distribution.

• Proven experience as a Call Center Manager or similar role in a sales environment.
• Prior Pastel, call center software system and/or Microsoft Office acumen.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Ability to analyze data, identify trends, and make data-driven decisions.
• Strong negotiation skills to drive sales performance.
• Ability to work in a fast-paced environment and handle multiple priorities.

Should you not receive a response within 14 days, please consider your application as unsuccessful.

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Job Details:

• Location: Benoni, South Africa
• Salary: 8000
• Employment type: Full-time
• Seniority level: Entry level

Qualifications:

• Grade 12
• Valid drivers license - Code 14/EC preferable

Roles and Responsibilities:

• Assist sales staff with deliveries and errands
• Drop off and collect documents, parts or promotional material
• Check quality and condition of new vehicles before delivery
• Help with stock checks and basic admin
• Ensure smooth day-to-day operations of the sales office

Requirements:

• Well presented and professional
• Excellent communication and teamwork abilities
• Reliable, Punctual and hardworking

This job is active and accepting applications.

Are you a Superstar in organization and love making sure every detail is just perfect? Do you thrive in a bustling, dynamic environment where your work truly makes a difference? If you're nodding yes, then we've got the golden ticket just for you!

We're on the hunt for a remarkable Sales Support Administrator to sprinkle their magic across our Outsourced IT Solutions team. Imagine a place where your efforts ensure the gears of commerce spin smoothly, where every invoice, order, and administrative task you touch turns to gold.

• Be the Heart of Our Team: As the liaison extraordinaire, you'll knit together the efforts of finance, procurement, and more, ensuring seamless operations that feel like a warm hug of efficiency.
• Master of Orders and Invoices: Dive into the thrilling world of orders and invoices, where your keen eye for detail will ensure the rhythm of business never misses a beat.
• Build Unbreakable Bonds: Your charm and wit will not only win over our internal teams but also cement lasting relationships with our cherished clients.
• Report Like a Pro: With your analytical superhero cape on, you'll craft reports that aren’t just numbers but stories of triumph, challenge, and opportunities.
• Champion of Improvement: Spot the slightest inefficiencies? You’ll have the power to wave your magic wand, making our processes smoother than a hot knife through butter.
• Guardian of Compliance: With your vigilance, we'll not only stay on the right side of rules and regulations but also create a legacy of trust and integrity.

• A dazzling Matric certificate.
• A treasure trove of experience in administrative roles, especially if it sparkles with IT solutions flair.
• Communication skills so strong, they could charm the socks off a serpent.
• Organizational talents that could outmatch a Swiss watch.
• A mastery of Microsoft Office Suite that would make Bill Gates double take.
• The agility to navigate a fast-paced jungle with the grace of a panther.
• An eagle-eyed attention to detail, ensuring excellence is always delivered.

• A competitive salary that’ll make your wallet smile.
• Growth opportunities that are as vast as the sky.
• A team environment so supportive, it feels like home.
• A front-row seat to the latest and greatest in tech.

So, if you're a proactive go-getter, buzzing with excitement at the prospect of bringing order to chaos and forging connections that last, we're rolling out the red carpet for you.

Don’t miss out on this extraordinary opportunity to turn your career into an exhilarating adventure where your contributions are celebrated, and your growth knows no bounds. Apply now and let's soar to new heights together!

R15000 - Monthly

Reference: E.L001978-AK-1

Our client is seeking a Sales Support Analyst in their sales department. The position is based in Port Elizabeth.

Key Result Areas

• Promote the company's Operating Principles of Safety and Health, Environmental Stewardship, Highest Ethical Behavior, Respect for People & Quality throughout the company.
• Perform all work according to work orders as per requirement.
• Analyse sales, customer and product data and provide actionable insights to guide the sales and marketing departments.
• Daily, weekly & monthly performance reporting including dashboards that track sales and product performance against targets.
• Trend analysis and other ad-hoc analytical tasks.
• Contributing to the development of annual sales budgets, Monthly forecasts, departmental plans and objectives.
• Communicating regularly with the sales team to drive targeted actions, milestones and awareness.
• Provide key financial and pricing data to the sales team and support on customer presentations and reports.
• Maintaining material used in presentations, proposals, qualifications and other marketing tools and documents.
• Recommending changes to policies and procedures based on customer feedback or industry trends.
• Perform other administrative tasks within the sales department as required.
• Use insights to optimise communication and planning in other departments.

• 1-2 years Sales related exposure would be advantageous.
• Strong research and data analysis skills.
• Excellent attention to detail, highly analytical.
• Good organisation and planning skills.
• Strong communication and presentation skills.
• Superior knowledge of systems such as MS Office and specifically Excel.
• Comfortable with change and proactive in adapting to new situations.
• Results oriented and metrics driven.
• Experience within a manufacturing environment advantageous.
• Experience with SAP ERP would be advantageous.

• Energetic and Self-Motivated Individual.
• Honest and Reliable.
• Excellent interpersonal skills.
• Attention to detail.
• Work independently and take initiative.
• Innovate with purpose.

• BCom or other related Degree.

To provide administrative support within legislation and regulations to the sales team in order to achieve sales targets and make Nedbank a great place to bank

• Manage and build relationships with clients by providing feedback to complaints and enquiries.
• Provide quality service to clients by following Nedbank values such as honesty; integrity; accountability; respect and pushing beyond boundaries when dealing with clients .
• Conduct an age analysis for all policies to check for unpaid premiums; premiums due or refunds in order to avoid financial losses.
• Request all commission statements and send them to the commissions department.
• Ensure operational effectiveness to minimise losses by following all business processes and procedures.
• Support the achievement of the business strategy; objectives and values and ensuring delivered systems; process; services; products and solutions standards are adhered to.
• Compile and generate sales statistics and reports within required timelines.
• Support the sales team to achieve targets by providing the required administrative support.
• Manage internal processes and the reduction of business risk by complying with the risk standards in place.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.

2 - 5 years banking and/or short term insurance experience, with proven administration experience

• Matric / Grade 12 / National Senior Certificate

Higher Certificate: Insurance , Matric / Grade 12 / National Senior Certificate

• Administrative procedures and systems
• Banking knowledge
• Business principles
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge
• Earning Trust
• Communication
• Customer Focus
• Managing Work
• Quality Orientation

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Please contact the Nedbank Recruiting Team at +27 860 555 566

If you can't find the job you're looking for, activate job alerts to be one of the first to know when new positions open up.

Nedbank Ltd Reg No 1951/0009/06.
Authorised financial services and registered credit provider (NCRCP16).

For assistance please contact the Nedbank Recruiting Team at +27 860 555 566

Overview of position

The Sales Support Administrator is a critical role responsible for supporting the sales team, managing customer relationships, and enabling efficient sales operations. This position involves administrative tasks, customer service, internal coordination, and professional development to prepare for potential advancement to a Sales Representative role. This role will report to the Sales Manager and may require occasional extended hours during peak operational times.

Job Description

Role and Responsibilities

• Sales Support Administrator
• Prepare and issue customer quotations, follow up on sales orders, and delivery instructions with accuracy and efficiency.
• Maintain an up-to-date sales database, including pricing, customer details, and sales history (CRM system).
• Assist the sales team in preparing customer proposals, tenders, and presentations.
• Coordinate with logistics and operations to track LPG deliveries and resolve service issues.
• Generate weekly and monthly sales and customer activity reports.
• Customer Relationship Support
• Serve as a point of contact for routine customer communications, queries, and account updates.
• Assist with onboarding new customers and ensure KYC, safety declarations, and trading contracts and terms are completed, signed and filed.
• Follow up on quotations, outstanding payments, and order confirmations.
• Ensure customers receive consistent, professional, and timely service.
• Internal Sales Enablement
• Support the Sales Manager in the planning and execution of sales campaigns.
• Monitor KPIs such as monthly sales volumes, customer turnaround times, and quotation-to-sale conversions.
• Liaise with internal departments to ensure alignment on pricing, delivery, and account status.
• Participate in trade shows, events, and promotional initiatives as required.
• Learning & Development
• Engage in ongoing product knowledge and LPG safety training.
• Shadow sales representatives on selected site visits and field engagements.
• Demonstrate sales potential, product mastery, and customer engagement ability in preparation for promotion to Sales Representative.

Qualifications and Education Requirements

Education & Qualifications

• Matric (Grade 12) – essential.
• Qualification in Sales, Marketing, or Business Administration.

Preferred Experience

• Minimum 1–2 years’ experience in a sales support, administrative, or customer service role.
• Experience in the LPG, energy, or industrial services sector is an advantage.
• Skills & Competencies.
• Intermediate to advanced skills in Microsoft Office Suite.
• Ability to use VLOOKUP, Pivot tables, and Filters.
• Familiarity with CRM systems and sales platforms.
• Excellent communication, time management, and organizational skills.
• Strong interpersonal skills and a team-oriented mindset aligned with Falcon Gas’s service values.
• Strong problem-solving ability with a proactive attitude.
• High attention to detail and ability to work under pressure.

Please note this role has the following working hours:

Monday to Friday 8 AM – 5 PM

Saturday 8 AM - 1 PM

May require occasional extended hours during peak operational times.

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous ; you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid problem-solving skills.

• Lead the entire sales cycle
• Achieve monthly sales objectives
• Qualify the customer needs
• Negotiate and contract
• Master demos of our software

• Bachelor Degree or Higher
• Passion for software products
• Highly creative and autonomous
• Valid work permit for Belgium

• Experience in writing online content
• Additional languages
• Strong analytical skills

• Great team of smart people, in a friendly and open culture
• No dumb managers, no stupid tools to use, no rigid working hours
• No waste of time in enterprise processes, real responsibilities and autonomy
• Expand your knowledge of various business industries
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a fast evolving company

A full-time position
Attractive salary package.

12 days / year, including
6 of your choice.

Play any sport with colleagues,
the bill is covered.

We are seeking a highly organised and customer-focused Sales Support Administrator to supply support to the external sales team and sales management based in Midrand.

R12,000 to R15,000 pm CTC depending on experience, qualifications and industry exposure.

Duties and Responsibilities:

• Be available to designated sales reps
• Have key information at hand (lead times, stock, transport and credit info)
• Prepare quotations, pro-forma invoices and invoices
• Respond with urgency and accuracy
• Update administrative systems daily as required
• Update Production Planner on key product requirements
• Resolve customer queries and prepare credits where required
• Provide backup to Front Desk
• Notify management of potential problems

Minimum Requirements:

• Grade 12
• Computer literate – MS Office (advanced Excel), Syspro or similar
• Experience working with systems and procedures
• Bilingual, strong communication and interpersonal skills
• At least 2 years’ experience in a similar role is preferred
• Experience working in a service industry dealing with customers
• Excellent organizational and multitasking abilities
• Detailed oriented
• Able to work under pressure
• Can deal with difficult clients
• Own vehicle will be beneficial

Package & Remuneration: R12,000 to R15,000 pm CTC depending on experience, qualifications and industry exposure.

Business Segment: Business & Commercial Banking

To facilitate the efficient handling and management of new business transactions within Commercial Asset Finance by exercising quality control of documents needed by OSS for processing and interacting with the product operating system for the maintenance of management information.

Experience Required

• Must be based in Port Elizabeth
• Highest qualification: Matric with a Higher Certification