620 Sales Support jobs in South Africa

Purpose of the Role

• To support the Chief Customer Officer and the sales team in assisting with customer review, reporting, related paperwork, handling queries and arranging appointments to visit new and established customers.

Key Responsibilities

Sales Administration:

• Compile weekly reporting and dashboards for sales teams.
• Prepare monthly expense claims.
• Monthly budget management – scrutinize reports and reverse relevant charges to correct cost centre, and extract cost detail on request.
• Monitor and profile PI allocations and communicate to manager.
• Monitor weekly pricing on key SKU's in Customers by region.

Customer Service:

• Quickly build an understanding of the FMCG industry, especially the Relevant categories and products.
• Develop a strong working relationship with Key Acc Managers, Junior Acc Managers and National Account Managers within teams.
• Build working relationships with key admin staff and buyers within customer's business.

Team Coordination and Self-Management:

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support the business core values.
• Champion training and development of self and others through utilizing available training opportunities.
• Participate in regular performance appraisals and ensure that own targets and goals are clear and achievable.
• Demonstrate willingness to help others and "go the extra mile" to meet team targets and objectives.

Executive Assistance:

• Manage calendars, schedule meetings, and coordinate appointments
• Prepare reports, and presentations
• Handle incoming calls, emails, and other communications
• Maintain filing systems and retrieve documents as needed
• Act as a liaison between the executive and internal/external stakeholders
• Organize travel arrangements, including flights, accommodations, and itineraries.
• Conduct research and compile data to support decision-making.
• Help manage special projects or initiatives led by the executive.

Knowledge & Skill

• Attention to detail
• Deadline driven
• Able to prioritize
• Highly Computer literate (MS Office and SAP)
• Microsoft Office (Excel, Word & Powerpoint)
• Verbal and written communication
• Interpersonal skills
• Logical thinking
• Organizing and planning skills
• Numeracy
• Business principles
• Pricing systems
• Workflow System
• Group Cube
• Aztec IRI / Nielsen
• Price Probe
• BMI & Ad-Vice Silo Reports
• Shoprite portal

Qualification & Experience

• Matric
• A secretarial diploma or office administration diploma would be an advantage.
• 2 years administrative experience.

Durban, Hammarsdale

Published Date: 01 October 2025

Closing Date: 14 October 2025

LOCATION: STEELPOORT

JOB DESCRIPTION:

The External Sales Support role exists to drive business growth and customer satisfaction through the strategic promotion and sale of engines, parts, and services to clients in the mining and related sectors.

Reporting to the Branch Manager, the incumbent serves as the key representative of the Steelpoort branch on customer sites—developing relationships, identifying new business opportunities, and aligning customer needs with Deutz DieselPower's technical and service offerings

1.   GENERAL DESCRIPTION

• Increase Deutz engine and field service sales through structured engagement with mining operations and related sectors.
• Drive sales of MB and Detroit engines and services through relationship building and solution-based selling.
• Act as the face of the Steelpoort branch on-site, promoting trust and communicating the value of the company's product and service offerings.
• Serve as the link between customers and internal technical/service teams, ensuring alignment between customer expectations and delivery capabilities.
• Identify and convert new business opportunities, including engine replacements, upgrades, and parts sales.

2.   CUSTOMER ENGAGEMENT & BUSINESS DEVELOPMENT:

• Conduct a minimum of 8 site visits per week to current and prospective customers.
• Build and maintain a robust sales pipeline across mining and industrial operations.
• Generate 3–5 new qualified leads per month to support sustainable business growth.
• Develop and follow up on quotes in collaboration with internal sales support teams.
• Submit weekly sales and market intelligence reports detailing sales activity, lead status, customer feedback, and competitor insights.
• Align engine sales with service plans, parts supply, and technical support packages to provide a full-service offering.
• Ensure a quote-to-sale conversion rate above 25% through effective value communication and relationship management.

3.   TECHNICAL PROMOTION:

With support from internal technical and service teams, the External Sales Support role is responsible for:

• Demonstrating the performance advantages of Deutz engines, aligned to the customer's operational needs.
• Promoting the environmental and efficiency benefits of Diesel Particulate Filters (DPFs) as part of the broader engine solution.
• Presenting the strengths and benefits of MB and Detroit engines, positioning them effectively in competitive environments.

4.   EXPECTED OUTCOMES:

• Increased sales volumes in engines, part, parts, and field services.
• Improved customer satisfaction and reduced response times through proactive support.
• Strengthened company presence in the mining and industrial sectors.
• Enhance coordination and integration between external sales and internal service teams.
• Gaines a competitive advantage through superior technical support and customer engagement.
• Accelerated revenue growth driven by comprehensive sales and service solutions.

QUALIFICATIONS
REQUIRED:

• Grade 12 (Matric) plus

EXPERIENCE:

• 2-3 years of experience in sales experience
• Deutz product knowledge will be a benefit
• Driver licences

SKILLS

KNOWLEDGE:

• Diesel Engine Technology
• Technical Sales & Application Engineering
• Product & Service Offering
• Market & Industry Insight
• Diesel Engine Technology
• Technical Sales & Application Engineering
• Technical Sales Proficiency
• Communication & Presentation
• Negotiation & Closing
• Problem Solving
• Time & Territory Management
• Collaboration & Reporting

APPLICATION PROCEDURE:

Please forward your detailed CV together with the Application form for internal vacancies to or

If you do not hear from us within 14 days of the date below, please consider your application unsuccessful.

CLOSING DATE: Friday 19
th
September 2025

The Sales Support Clerk is responsible for providing support to customers, ensuring their needs are met efficiently and effectively. The clerk will handle various enquiries, assist with registration processes, and facilitate communication between customers and the company. The ideal candidate will possess excellent communication skills, a friendly demeanour, and a strong ability to problem-solve.

Key Responsibilities:

• Respond to customer enquiries via phone, email, and in-person in a friendly and professional manner.
• Liaises with customers / prospects / all Compass personnel
• Process orders received (stock orders and service orders).
• Manage customer records and ensure data is kept up to date in the system.
• Resolve customer complaints and issues effectively, providing solutions in a timely manner.
• Collaborate with other departments to address customer concerns and follow up on outstanding issues.
• Maintain knowledge of company products and services to provide accurate information to customers.
• Monitor customer feedback and report trends to management for continuous improvement.
• Perform administrative duties as assigned, including filing, data entry, and maintaining a neat and organized workspace.

Qualifications and Experience:

• Matric and customer services diploma or any other relevant qualifications will be advantageous.
• 1 2 Experience in a customer service/call centre environment
• SAP experience will be advantageous
• Proficient in all MS applications.

Special Competencies:

• Adaptability
• Ability to prioritise and work independently
• Administration
• Communication and visibility
• Continous improvement
• Customer focus
• High attention to detail
• Initiative
• Managing work and team
• Persuasiveness / sales ability
• Planning and organising
• Practical learning
• Quality orientation
• Record keeping
• Time management
• Tenacity
• Technical / professional knowledge

The Sales Support Clerk is responsible for providing support to customers, ensuring their needs are met efficiently and effectively. The clerk will handle various enquiries, assist with registration processes, and facilitate communication between customers and the company. The ideal candidate will possess excellent communication skills, a friendly demeanour, and a strong ability to problem-solve.

Key Responsibilities

• Respond to customer enquiries via phone, email, and in-person in a friendly and professional manner.
• Liaises with customers / prospects / all Compass personnel
• Process orders received (stock orders and service orders).
• Manage customer records and ensure data is kept up to date in the system.
• Resolve customer complaints and issues effectively, providing solutions in a timely manner.
• Collaborate with other departments to address customer concerns and follow up on outstanding issues.
• Maintain knowledge of company products and services to provide accurate information to customers.
• Monitor customer feedback and report trends to management for continuous improvement.
• Perform administrative duties as assigned, including filing, data entry, and maintaining a neat and organized workspace.

Qualifications And Experience

• Matric and customer services diploma or any other relevant qualifications will be advantageous.
• 1 - 2 Experience in a customer service/call centre environment
• SAP experience will be advantageous
• Proficient in all MS applications.

Special Competencies

• Adaptability
• Ability to prioritise and work independently
• Administration
• Communication and visibility
• Continous improvement
• Customer focus
• High attention to detail
• Initiative
• Managing work and team
• Persuasiveness / sales ability
• Planning and organising
• Practical learning
• Quality orientation
• Record keeping
• Time management
• Tenacity
• Technical / professional knowledge

Roles & Responsibilities

• Internal Sales and support for Material Handling.
• To ensure daily sales targets are achieved.
• Attend to customer / branch sales enquiries and submit quotations in time.
• Service telephone customers as well as counter sales clients.
• Attend to warranty claims and non- conformances reports (NCR).
• Manage stock and maintain adequate stock order levels.
• Process quotes, create invoices, purchase orders, and assist external Reps with enquiries.
• Analysing of GP reports and implementing corrective actions if necessary.
• Identify and targeting new customers from and internal perspective.
• Supporting National product specialist and regional product specialist.

Minimum Requirements

• Matric.
• 2 - 3 years' sales experience in Material Handling.
• Valid driver's license.
• Sales and engineering or agricultural knowledge.
• Computer literacy.
• People orientated.
• Organisation skills.
• Communication Skills.
• K8 experience an advantage.

If you have not received notification regarding your application within 1 week, please accept that your application was unsuccessful.

Job Type: Full-time

Work Location: In person

Career Area
Business Services

Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Who We Are
As Caterpillar's
R
esource
I
ndustries
S
ales,
S
ervices and
T
echnology (RISST) Division, we take immense pride in our mission to provide the best possible customer experience by leveraging cutting-edge technologies such as automation and electrification to help our customers solve their biggest mine site challenges. Our integrated site solutions, including product health and safety services, are designed to enhance efficiency while ensuring safety and sustainability.

Our dedication is unwavering as we strive to create tailored site solutions that not only boost productivity but also reduce costs, ensuring an exceptional experience for our global customers. By working closely together with our dealers and customers, we function as a tightly knit three-legged stool, focused on a common purpose - building a better and more sustainable world.

Together, we are mining better
Role Summary
We are seeking a
Sales Support Analyst
to join our team in South Africa. This role combines analytical expertise with administrative coordination, making it ideal for someone who thrives in a fast-paced environment, enjoys working with data, and ensures smooth operational support for the team.

What You Will Do

• Analyze market trends, pricing strategies, and financial performance to support commercial decision-making.
• Deliver regular reports and forecasts on revenue, costs, and profitability.
• Collaborate with sales, finance, and operations teams to ensure alignment with commercial strategies.
• Create data-driven reports to identify opportunities for growth and efficiency.
• Support budgeting, forecasting, and variance analysis processes.
• Supporting the sales and commercial functions in the region

Core Competencies

• Analytical Thinking: Ability to interpret complex data and provide actionable recommendations.
• Accuracy and Attention to Detail: Completes tasks with precision.
• Collaboration: Works constructively with diverse teams and promotes shared goals.
• Effective Communication: Clearly conveys information and listens actively.
• Flexibility and Adaptability: Adjusts to new assignments and embraces change.
• Managing Multiple Priorities: Balances concurrent tasks without compromising quality.
• Problem Solving: Applies structured approaches to resolve issues.
• Structured: Able to create structure in processes and data accessibility.

What Will Put You Forward

• Degree or diploma in Finance, Business, Economics, or related field (or equivalent experience).
• Proven experience in a commercial, financial, analyst and administrative role.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, OneDrive, SharePoint); experience with BI tools is a plus.
• Proficiency in Salesforce.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities and adapt to changing demands.
• Effective communication and stakeholder management skills.

Additional Information

• Onsite - Kempton Park

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
For more information, visit

Caterpillar takes data privacy seriously and is committed to compliance with The Protection of Personal Information Act in South Africa. Candidate CVs are used for the limited purpose of
evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar's privacy practices, please visit our Global Data Privacy Statement.
Follow us on Twitter, Facebook, LinkedIn, and YouTube.
NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
What We Offer
From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it's important to do work that matters.

How We Support You (Employee Benefits)
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus and additional benefits.
We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.
Posting Dates
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.

Career Area:

Business Services

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Who we are:

As Caterpillar's Resource Industries Sales, Services and Technology (RISST) Division, we take immense pride in our mission to provide the best possible customer experience by leveraging cutting-edge technologies such as automation and electrification to help our customers solve their biggest mine site challenges. Our integrated site solutions, including product health and safety services, are designed to enhance efficiency while ensuring safety and sustainability.

Our dedication is unwavering as we strive to create tailored site solutions that not only boost productivity but also reduce costs, ensuring an exceptional experience for our global customers. By working closely together with our dealers and customers, we function as a tightly knit three-legged stool, focused on a common purpose - building a better and more sustainable world.

Together, we are mining better

Role Summary

We are seeking a Sales Support Analyst to join our team in South Africa. This role combines analytical expertise with administrative coordination, making it ideal for someone who thrives in a fast-paced environment, enjoys working with data, and ensures smooth operational support for the team.

What You Will Do

• Analyze market trends, pricing strategies, and financial performance to support commercial decision-making.
• Deliver regular reports and forecasts on revenue, costs, and profitability.
• Collaborate with sales, finance, and operations teams to ensure alignment with commercial strategies.
• Create data-driven reports to identify opportunities for growth and efficiency.
• Support budgeting, forecasting, and variance analysis processes.
• Supporting the sales and commercial functions in the region

Core Competencies

• Analytical Thinking: Ability to interpret complex data and provide actionable recommendations.
• Accuracy and Attention to Detail: Completes tasks with precision.
• Collaboration: Works constructively with diverse teams and promotes shared goals.
• Effective Communication: Clearly conveys information and listens actively.
• Flexibility and Adaptability: Adjusts to new assignments and embraces change.
• Managing Multiple Priorities: Balances concurrent tasks without compromising quality.
• Problem Solving: Applies structured approaches to resolve issues.
• Structured: Able to create structure in processes and data accessibility.

What Will Put You Forward

• Degree or diploma in Finance, Business, Economics, or related field (or equivalent experience).
• Proven experience in a commercial, financial, analyst and administrative role.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, OneDrive, SharePoint); experience with BI tools is a plus.
• Proficiency in Salesforce.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities and adapt to changing demands.
• Effective communication and stakeholder management skills.

Additional Information

• Onsite - Kempton Park

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

For more information, visit

Caterpillar takes data privacy seriously and is committed to compliance with The Protection of Personal Information Act in South Africa. Candidate CVs are used for the limited purpose of

evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar's privacy practices, please visit our Global Data Privacy Statement.

Follow us on Twitter, Facebook, LinkedIn, and YouTube.

NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

What we offer:

From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it's important to do work that matters.

How We Support You (Employee Benefits):

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus and additional benefits.

We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary

The role is responsible for the day-to-day support and maintenance of customer accounts held by the Account Director.

This includes handling customer engagements as defined by the Account Director in order to maximise sales capacity and customer satisfaction.

Within the role, you will liaise with various stakeholders, including internal CDW departments, vendors & suppliers, as well as directly with customers.

What you will do:

Key responsibilities
:

• Quotations on both standard and non-standard products
• Placing orders via our sales tools
• Managing Outlook mailboxes, both co-worker and customer specific
• Dealing with initial customer queries or issues
• Product returns
• Product information, including manufacturer data sheets and specification checking
• Reporting, including Back Order and ad-hoc customer requirements
• Changes to products and prices within ServiceTrack catalogues
• Work with key vendors and partners as required to develop
• opportunities and relationships in existing clients
• Liaise with internal departments, including Customer Services, Credit and Purchasing
• Develop and maintain portfolio product knowledge as defined by the Account Director
• Understand vendor promotions and special bid processes
• Understand deal registration process
• Assist with holiday cover and training of co-workers

What we expect of you

Qualifications, Skills & Experience:

• PC literacy (Word, Excel, Outlook, Web Browser) with fast & accurate keyboard skills, able to create and apply formulas
• Understanding the importance of accurate reporting
• Understanding of the IT industry sales channel
• Strong analytical, and problem-solving skills
• Use of internal tools for account management and order processing (Microsoft Navision, CRM)
• Experience working in a commercial environment preferred
• Experience working in sales support
• Previous administration experience in a similar role preferred
• Industry product and service knowledge preferred

Essential Attributes:

• Excellent interpersonal & communication skills
• Ability to build a rapport with customers, partners and internal co-workers
• Strong time management and prioritisation skills
• Ability to change and prioritise tasks constantly throughout the
• day/week/month
• Drive and ambition
• Strong attention to detail
• Natural business acumen and ability to assimilate numbers/financials quickly
• Ambitious to grow a successful career within CDW
• Commercially minded

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Job Title: Sales Support – South Africa Region

Location: South Africa (Local applicants only)

Experience: 1–5 years

Employment Type: Full-time

About the Role

We are seeking a motivated and detail-oriented Sales Support professional to assist our sales and marketing teams in driving customer engagement and supporting daily operations. The ideal candidate will combine sales experience, social media savvy, and excellent communication skills to help grow our brand and deliver an exceptional client experience.

Key Responsibilities

• Provide administrative and operational support to the sales team
• Prepare quotations, proposals, and client correspondence
• Manage and update customer records in CRM systems
• Handle customer inquiries with professionalism, politeness, and respect
• Assist with social media activities – posting, engagement, responding to messages, and supporting online campaigns
• Collaborate with marketing to generate leads through digital channels
• Prepare sales reports and track key performance metrics
• Coordinate with logistics and finance teams to ensure smooth order processing

Requirements

• 1–5 years of experience in sales support, sales, or customer service
• Strong understanding of social media platforms (LinkedIn, Facebook, Instagram, etc.)
• Excellent verbal and written communication skills
• Polite, professional, and respectful communication style
• Proficient in MS Office (Excel, Word, Outlook) and familiar with CRM tools
• Highly organized, detail-oriented, and able to multitask
• Must be a South African citizen

Job Type: Full-time

Pay: R10 000,00 - R15 000,00 per month

Work Location: Remote