112 Sales Operations Lead Umhlanga Kzn jobs in South Africa
Sales Operations Lead - Umhlanga - KZN
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Job Description
Our client, an ISP specializing in providing INTERNET, VOICE and HOSTING solutions, is seeking a permanent opportunity for a skilled and experienced Sales Operations Lead based in Umhlanga, Durban
- Reporting to: Sales & Operations Director
- Department: Sales
- Location: Umhlanga, Office based
- Operating Hours: 08:00 - 17:00
- Contacts: Internal Co-workers Team members, Directors, Sales, Operations, Projects)/ External (Clients and Vendors)
Purpose:
The Sales Operations Lead is responsible for managing the operational functions that support the full sales lifecycle of the business. This includes working both directly and indirectly with the sales team and under the direction of the sales director. Key responsibilities include implementing new processes within the sales department, coordinating sales strategies, developing and maintaining documentation and reports, and ensuring the sales team is kept up to date on product and company changes. The sales operations Lead also serve as an escalation point for end clients and partners when the sales resources are unavailable.
The primary objective of the Sales Operations Lead is to ensure the sales team meets the company's financial revenue targets and customer retention goals by effectively implementing the sales strategies and requirements set by the sales director.
Key Performance Areas:
Sales Team Management:
Tasks:
- Take ownership of implementing assigned sales strategies and driving them to successful completion, ensuring expected outcomes are achieved
- Build and lead a high-performing inside and outside sales team that consistently exceeds sales targets
- Support and monitor the execution of sales strategies by enhancing productivity and motivating the team
- Collaborate with the Sales Department to ensure that all processes and resources are aligned to support the team in reaching their maximum potential
- Identify and resolve interdepartmental issues affecting the Sales Team, implementing effective solutions as needed
- Lead regular sales meetings to ensure all sales activities and opportunities comply with company policies and procedures
- Provide strategic guidance and hands-on support to ensure the Sales Team meets or exceeds their sales goals
- Define and manage sales quotas by evaluating historical sales data and future forecasts
- Compile and present detailed sales reports to directors, covering activity metrics, opportunities, quotas, pipeline, forecasts, referrals, and commission tracking
- Collaborate with relevant stakeholders to establish pricing structures and discount models and clearly communicate these to the Sales Team
- Assist the Sales Team with daily operational tasks and provide support where necessary
- Maintain consistency and efficiency across systems by developing, updating, and enforcing standard procedures for routine activities
- Stay informed on current and emerging industry trends through continuous review of relevant publications and online sources
- Document all internal processes and procedures, particularly those related to sales operations and new product introductions
- Conduct performance reviews and provide mentorship and professional development to less experienced team members
- Review and approve time sheets and expense claims submitted by the Sales Team
- Monitor and ensure the timely completion of team deliverables
- Manage and delegate incoming sales requests and client account assignments effectively
- Oversee client accounts as needed in the absence of assigned Account Managers
- Execute all tasks and directives assigned by the company directors
Output:
- The Sales Team is delivering as needed in terms of their KPI's as defined
- The Sale's team assigned revenue targets are achieved
- Customer recurring revenue has constant growth more than any churn
- 40%
Sales Material
Tasks:
- Support the identification, development, and delivery of customer-facing sales materials needed to enable the Sales Team to meet its objectives
- Contribute to the creation and refinement of internal sales tracking tools and optimization documents that support the Sales Team's performance and goal achievement
Output:
- Availability of resources and material for internal and external sales allows for better meetings and sales.
- 10%
Knowledge and Training
Tasks:
- Maintain comprehensive knowledge of the company and affiliated company products and services
- Develop a deep understanding of the full-service catalogue and its alignment with customer needs
- Ensure the Sales Team has a thorough understanding of the company's offerings and can effectively identify customer needs and potential opportunities
- Design and implement training programs to enhance and develop the skills of the Sales Team
- Ensure team members receive the necessary training relevant to their specific roles and responsibilities
- Effectively communicate and deliver training on any updates related to products, pricing, or internal policies across all departments
Output:
- 20%
Sales and channel Targets
Tasks:
- Proactively identify, engage, and onboard new channel partners to support business growth
- Allocate and assign newly onboarded channel partners to appropriate Sales Team members as needed
- Manage both external and internal leads by distributing them to the Sales Team and monitoring progress through to resolution
Output:
- Monthly targets being achieved and increase in revenue
- More Channel partners for additional revenue growth
- 20%
Teamwork
Tasks:
- Promote a collaborative work environment and maintain strong interdepartmental relationships across the company
- Actively contribute to the company's culture of continuous improvement through constructive feedback and innovative thinking
Output:
- General attitude to assist in all day's tasks is positive
- 10%
Additional Responsibilities:
- Identify areas for improvement and make constructive suggestions for change
- This job description is not exhaustive and may be subject to change depending on business requirements
Knowledge, Skills, Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
- Knowledge of Information Technology industry products, services, licensing and technologies with a learned focus on products and services sold by THE COMPANY
- Awareness and understanding of commercial terms within sales (margin, gross profit, revenue, turnover, net profit, cost of sales, bulk purchasing, discounting, etc.)
- Strong understanding of customer sales dynamics and requirements
- Understanding of Sales Methodologies, sales process and dynamics
- Demonstrated level of success in the development of client relationships
- Enjoy working with customers and external audiences
- A commitment to excellent customer service
- Proficiency in Microsoft Excel, Word and Outlook
- Understanding of Internet Access Services and VoIP Telephony
- Customer Service Skills
- Negotiation Skills
- Logistics Understanding
- Detail aware and oriented for accuracy
- Good command of the English language (both verbal and written)
- Good email, telephonic and interpersonal communication skills (in English)
- Ability to manage your own time and tasks to meet deadlines
- Ability to work independently, unsupervised
- High energy and drive with good negotiation skills
- Budgeting and Contract Management Skills
- Strong organizational, presentation, and customer service skills
- Skill in preparing written communications and materials
- Ability to multi-task and adapt to changes quickly
- Ability to lead as well as work within a structured team environment
- Self-motivated with the ability to work in a fast-moving environment
- Ability to engage at a meaningful level with the management team, staff, providers, public and customers
- Target driven
Minimum Requirements:
Education and Experience:
- Grade 12 Senior Certificate
- Understanding of the sales process
- Previous team leadership experience
- Qualification in Marketing, Business Administration or a related field
- 5+ years of sales and organizational experience, preferably within the IT, or ISP industry
Salary:
- Market related+ Bonus & Incentives
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- Manage day-to-day lodge operations, including guest services, housekeeping, F&B, and maintenance.
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IL-Marion Sales Management Trainee (HEAR FROM OUR AGENTS!)
Posted 11 days ago
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Join to apply for the IL-Marion Sales Management Trainee (HEAR FROM OUR AGENTS!) role at American Senior Benefits .
At American Senior Benefits, we are dedicated to serving those in need of insurance, especially seniors. We are proudly independent, answering only to our clients. The choices they make are key life decisions, and we work every day to help them find the right solutions at affordable prices. Our work is important, personal, and precise. Every time we help a customer decide what’s right for them, it makes them—and our organization—stronger.
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#J-18808-LjbffrSpec: Sales Account Management
Posted 8 days ago
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Job Description
Apply now »
Date: 14 Aug 2025
Location: Centurion, Gauteng, ZA
Company: BCXP
Business unit, Department, Reporting
Business Unit CCO Department Public Sector Reports to ME Sales Account Management Job Grade/Level S5
Core Description
Responsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full revenue target. MUST HAVE EXPERIENCE IN PUBLIC SECTOR
Key Deliverables / Primary Functions
- Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
- Design and execute on the account plan.
- Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
- Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
- Drive a culture of accountability, management by objectives, and build a high-performance team driven by customer satisfaction
- Network and collaborate with colleagues to sell new enterprise solutions to existing clients to achieve growth targets.
- Ensure data quality and integrity on Salesforce is kept at the agreed levels.
Account Planning & Management
Customer Focus
Relationship Building
Sales Pipeline Management
Sales Strategy
Core Behavioural Competencies
Job Match
Persuading and Influencing
Presenting and Communicating information
Delivering Results & Meeting customer expectations
Relating and Networking
Achieving personal work goals & objectives
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing
OR NQF 4: Grade 12
Experience
Additional Education -Preferred /Advantage
Minimum of 5 years’ ICT experience in Account Management Role
Or
Minimum of 7 years’ ICT experience in Account Management Role
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Level of engagement Engagement will all levels within the organisation, internal and external to the business. Span of Control 0
Special Requirements / Employment Condition
Valid Drivers license
Required to travel locally and/or internationally
Workplace / Physical Requirements
Hybrid Remote Worker
Non-Billable
Apply now » #J-18808-Ljbffr
Spec: Sales Account Management
Posted 9 days ago
Job Viewed
Job Description
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Responsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full revenue target. MUST HAVE EXPERIENCE IN PUBLIC SECTOR
Key Deliverables / Primary Functions- Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
- Design and execute on the account plan.
- Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
- Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
- Drive a culture of accountability, management by objectives, and build a high-performance team driven by customer satisfaction
- Network and collaborate with colleagues to sell new enterprise solutions to existing clients to achieve growth targets.
- Ensure data quality and integrity on Salesforce is kept at the agreed levels.
Account Planning & Management
Customer Focus
Relationship Building
Sales Strategy
Core Behavioural CompetenciesJob Match
Persuading and Influencing
Presenting and Communicating information
Relating and Networking
Minimum QualificationsNQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing
OR NQF 4: Grade 12
Additional Education -Preferred /Advantage ExperienceMinimum of 5 years’ ICT experience in Account Management Role
Or
Minimum of 7 years’ ICT experience in Account Management Role
Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of ControlLevel of engagement Engagement will all levels within the organisation, internal and external to the business.
Span of Control 0
Special Requirements / Employment ConditionValid Drivers license
Required to travel locally and/or internationally
#J-18808-LjbffrSales Marketing / Management To Be Discussed
Posted 17 days ago
Job Viewed
Job Description
If you're looking for a career move that will enable you to fulfill your utmost potential, then VT International will be a perfect fit!
Our company is well established and prides itself on being fair, inclusive, and granting everyone opportunities.
We are expanding our brand further by branching out to other areas and provinces. Positions in sales management and branch management need to be filled.
Perks of Joining Us- Attractive compensation package, including basic salary, profit share, and medical aid.
- Work-life balance with a flexible working schedule.
- Opportunity to grow and develop your career with support and mentorship from senior leaders.
- Ambitious
- Competitive
- Team working capabilities
- Must have own car
However, if you don’t have these characteristics, DON’T WORRY! We train everyone based on our own expectations, so by the end of our programme, you will!
Opportunities like this don’t come often, so make sure you apply now!
You can make your mark here.
#J-18808-LjbffrSales Marketing / Management To Be Discussed
Posted 17 days ago
Job Viewed
Job Description
If you're looking for a career move that will enable you to fulfill your utmost potential, then VT International will be a perfect fit!
Our company is well established and prides itself on being fair, inclusive, and granting everyone opportunities.
We are expanding our brand further by branching out to other areas and provinces. Positions in sales management and branch management need to be filled.
Perks of Joining Us- Attractive compensation package, including basic salary, profit share, and medical aid.
- Work-life balance with a flexible working schedule.
- Opportunity to grow and develop your career with support and mentorship from senior leaders.
- Ambitious
- Competitive
- Team working capabilities
- Must have own car
However, if you don’t have these characteristics, DON’T WORRY! We train everyone based on our own expectations, so by the end of our programme, you will!
Opportunities like this don’t come often, so make sure you apply now!
You can make your mark here.
#J-18808-LjbffrDevOps Engineer - Sales Performance Management (SPM)
Posted 16 days ago
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Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The DevOps Engineer is a seasoned subject matter expert, responsible for consulting with internal clients about the software technology environment with medium to high complexity.
This role translates business requirements into technology terms and develops more complex algorithms and programming code for software solutions.
The primary objective of the DevOps Engineer is to design, test, implement and maintain software code that enables computer systems to perform specific tasks and assists with determining how technology can be applied to meet client needs.
**Key responsibilities:**
+ Works closely with Platform Specialists to receive detailed business/user requirement specifications that identify the goals of the program.
+ Assists with the preparation of a technical requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment.
+ Analyzes business requirements and ensures that the designed solution meets those requirements.
+ Transforms the detailed requirements into a complete, detailed systems design document that focuses on how to deliver the required functionality.
+ Performs proof of concept if required.
+ Compiles detailed technical specifications based on their designs for developers or IT Programmers to implement.
+ Converts a design into a complete information system. This includes acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs, and performing test readiness review and procurement activities.
+ Ensures that throughout the development phase, the process is documented including the development procedures for application use and security.
+ Examines any program errors in logic and data and makes the necessary recommendations to correct the program as required and/or escalate the problem accordingly.
+ Works with the required teams to assist with the installation and deployment of the application.
+ Assists with implementation preparation and implementation of the solution into a production environment.
+ Assists with the resolution of any problems identified in the integration and test phases.
+ Supports all the code sets and implementations that have been implemented in production in accordance with defined Service Level Agreements (SLAs) for the business.
+ Writes and distributes the task descriptions in a production environment to operate and maintain the solution that has been designed and implemented.
+ Assists with post-implementation process reviews.
+ Performs any other related task is required.
**To thrive in this role, you need to have:**
+ Seasoned knowledge on multi-technology application design best practices.
+ Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage.
+ Ability to work with abstract concepts and have sound problem solving and analytical skills.
+ Seasoned technical understanding of development and platform engineering.
+ Excellent client-centricity with the ability to focus on business outcomes.
+ Highly organized with excellent planning skills.
+ Seasoned communication skills to effectively interact with a variety of stakeholders, including the technical teams and clients.
+ Ability to demonstrate impeccable attention to detail and work well within a team environment.
+ Excellent knowledge of project management principles to ensure that projects with clients are executed accordingly.
+ Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools.
+ Advanced knowledge to design, implement, and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate the software build, test, and deployment processes.
+ Seasoned knowledge and experience with deployment and release management across environments.
+ Seasoned knowledge of Automation tooling and source code repositories.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or related field.
+ Relevant DevOps certification preferred.
+ Relevant Agile related certification preferred.
+ Relevant certification of cloud platforms and services, for example (but not limited to) AWS, Azure, GCP.
+ Relevant certification of scripting and programming languages, for example (but not limited to) Bash, Python, Ruby.
**Required experience:**
+ Seasoned experience deploying software solutions to clients in an outsourced or similar IT environment.
+ Seasoned experience working in a multi-team environment across multiple geographies.
+ Seasoned programming/development experience including Agile processes such as SCRUM, KANBAN.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Sales and Communication Management
Posted 2 days ago
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Job Description
SUMMARY :
Our client in the engineering industry, based in Vereeniging, is seeking a Sales Representative to join their team.
This role is for an operational leader who will act as a manager for their specific sales area, driving growth by proactively influencing sales and managing day-to-day operations.
POSITION INFO :
Minimum requirements :
- Driver’s license (Code 8) and own reliable transport
- A minimum of 2+ years of sales experience
- Strong skills in communication (verbal & written), problem-solving, analytical thinking, decision-making, selling, negotiation, planning, and organization
- Excellent mentoring, coaching, and people management skills
- Previous experience in the oil and lubricants industry is advantageous
Key Responsibilities :
- Managing sales targets and driving sales
- Conducting repeat visits to customers, communicating directly with customers regarding pricing, products, promotions, stock issues, and other relevant information
- Resolving customer complaints by investigating issues, developing solutions, and preparing reports
- Designing and implementing a strategic business plan to expand the company’s customer base
- Monitoring and reporting on the strategy on a weekly, monthly, quarterly, and annual basis
- Proactively managing and influencing relationships to ensure growth for all stakeholders, including customers, peers, and colleagues
- Demonstrating technical selling skills and product knowledge to give effective presentations and guidance to customers
- Identifying and developing promotions and opportunities in your sales area
Consultant : ILLCA BASSON - Dante Personnel Johannesburg
Apply via our website
If you do not hear from us within 5 days, please accept that your application was unsuccessful.
#J-18808-LjbffrSales and Communication Management
Posted 5 days ago
Job Viewed
Job Description
SA - Gauteng, Vereeniging / Sedibeng
R50 000 - R60 000 Monthly Cost To Company (Basic salary and an uncapped commission structure, Negotiable)
Our client in the Engineering industry based in Vereeniging is seeking a Sales Representative to join their team.
This role is for an operational leader who will act as a manager for their specific sales area, driving growth by proactively influencing sales and managing day-to-day operations.
Minimum requirements :
- Driver’s License (Code 8) and own reliable transport
- A minimum of 2+ years of sales experience
- Strong skills in communication (verbal & written), problem-solving, analytical thinking, decision-making, selling, negotiation, planning, and organization
- Excellent mentoring, coaching, and people management skills
- Previous experience in the Oil and Lubricants industry is advantageous
Key Responsibilities :
- Managing sales targets and driving sales
- Conduct repeat visits to customers, communicate directly with customers regarding pricing, products, promotions, stock issues, and other relevant information
- Resolve customer complaints by investigating issues, developing solutions, and preparing reports
- Design and implement a strategic business plan to expand the company’s customer base
- Monitoring and reporting on the strategy on a weekly, monthly, quarterly, and annual basis
- Proactively manage and influence relationships to ensure growth for all stakeholders, including customers, peers, and colleagues
- Demonstrate technical selling skills and product knowledge to give effective presentations and guidance to customers
- Identify and develop promotion and advertising opportunities in your sales area
Consultant : ILLCA BASSON - Dante Personnel Johannesburg
#J-18808-LjbffrAsset Management: Sales Manager JHB
Posted 11 days ago
Job Viewed
Job Description
Nedgroup Investments is an award-winning global investment business with a growing presence in Europe. Nedgroup Investments offers a wide range of investment solutions for retail and institutional investors. Nedgroup Investments is a division of Nedbank Group Ltd, leveraging the investment and financial expertise of one of South Africa’s largest financial services groups. In house we have two main fund solutions. The first being the Core Range which follows a rules-based (passive) investment philosophy. We also have tThe Nedgroup Investments Best of Breed philosophy sees us partner with select fund managers who we believe are able to provide consistent long-term outperformance for our clients. These fund managers are experts in their field of specialisation and we tend to partner with them for long periods of time giving them sufficient opportunity to deliver on their mandate objectives. We obsess about long-term performance and our top priority is to deliver a superior investment experience for our clients.
Job FamilySales And Services
Relationship Management
Manage Self: Professional
FAIS Affected Job PurposeTo support the growth and development of the distribution channels to enable Nedbank to expand its reach and business, through new and existing initiatives and effective delivery of the channel development strategy into the market; in line with Nedbanks business strategy.
Job Responsibilities- Build relationships with intermediaries by engaging with then in structured meetings to deliver on sales targets
- Educate and inform intermediaries by disseminating product and process information in line with Nedgroup Investments' focus areas to grow market share
- Demonstrate understanding of intermediaries' business practices by conducting on going structured meetings in order to establish intermediaries' needs
- Collaborate with departments within Nedgroup Investments by sharing information in alignment with Nedgroup Investments focus areas
- Demonstrate proficient investment knowledge in product specifications and processes
- Build relationships with internal suppliers by communicating according to service level agreements
- Ensure team deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement
- Achieve quality and turnaround standards through relevant systems, processes and procedures
- Understand and respond to client's business and needs
- Improve team efficiency and effectiveness continuously
- Build sound client relationships with staff and instill trust amongst clients that Nedbank is best placed to manage the complexity of their business requirements
- Stay abreast in field of expertise and deliver on the expectations from stakeholders.
We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic. Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments. Specifically for this role, we are looking for:
- High standard of personal presentation.
- Self-motivated and well organised with an ability to adapt and tackle a wide variety of challenges.
- Ability to deal with people both within the organisation and external customers
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Degree in Business / Finance / Investments (e.g. B.Comm ), CFP Qualification
Essential Certifications Preferred Certifications Minimum Experience LevelMinimum 5 years working experience as an Investment Consultant or Sales Manager or Business Development Manager in an Asset Management environment or Unit Trust environment
Investments technical knowledge
- Business principles
- Communication Strategies
- Governance, Risk and Controls
- Nedbank policies and procedures
- Principles of financial management
- Principles of project management
- Relevant software and systems knowledge
- Research methodology
- Nedbank culture
- Cluster Specific Operational Knowledge
- Decision Making
- Building partnerships
- Planning and Organizing
- Technical/Professional Knowledge and Skills
---
Please contact the Nedbank Recruiting Team at +27 860 555 566
If you can't find the job you're looking for, activate job alerts to be one of the first to know when new positions open up.
Nedbank Ltd Reg No 1951/0009/06.
Authorised financial services and registered credit provider (NCRCP16).
For assistance please contact the Nedbank Recruiting Team at +27 860 555 566
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