644 Sales Leader jobs in South Africa

Sales Leader South Africa

R1200000 - R2400000 Y Agfa Radiology Solutions

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Job Description

Job description:

Position Overview:
The Sales Manager Radiology Solutions is expected to coordinate and execute on all sales operations of the Business Division in South Africa, which includes:

  • Execution of sales activities.

In this role, he/she is customer facing, acts as single point of contact to customers, is responsible for identifying opportunities, managing customer expectations and negotiating contracts. He/she creates account strategies where applicable.
- Sales coordination The Sales Manager Radiology Solutions is responsible for the development and implementation of the sales strategy in South Africa. In this role, he/she manages and provides guidance to the local sales team and coordinates and controls the sales process, with the objective of achieving the annual sales budget. Within this role a people management competence is required as Sales Manager is a manager of Key Account Manager and Channel Managers.
- Channel Management Managing contracted Channel Partners, utilizing the tools and processes available at Agfa, but also tracking radiology market to identify and select new potential channels to distribute Agfa solutions.
- The Sales Manager Radiology Solutions represents Agfa NV in the country as a Country Manager, which includes all necessary reporting, maintenance of records, participation in internal and external audits. Country Manager collaborate with other support functions such as finance, HR, supply chain, services to ensure smooth business delivery to Agfa customers.
- Office location:
Isando, South Africa
- Sales territory:
South Africa

Responsibilities:

  • Develop and implement the sales strategy
  • Coordinates the local sales funnel, forecasting process, revenue results and recognition
  • Supports and coaches the sales team
  • Align on Annual Business Plans with Channel Partners and manage it's realization by monitoring the progress
  • Enable Channel Partners with the right products training and price information
  • Recruit and on-board new Channel Partners and manage contract termination
  • Assess capabilities of a Channel Partner and execute on development plans
  • Acts as a Single-Point-of-Contact for the assigned customer base
  • Creates and executes on account strategies
  • Responsible for managing the customer relationship
  • Responsible to execute the sales process
  • Responsible to maintain CRM & Sofon throughout the process
  • Responsible for the hand-over from sales to services
  • Corporate records maintenance, reporting, audits.
  • Labor low duties including human resources management
  • Managing corporate infrastructure, banking, housing, insurance, etc
  • Legal Representation of Agfa NV in South Africa

Profile description:

Qualifications:

  • You hold a degree or diploma in Biomedical Sciences, Business Administration, Economy, or Management
  • You are fluent in English and the local language; additional languages are a plus
  • You have 5+ years of industry experience in Medical Imaging, Healthcare, Medical Devices, or Pharmaceuticals
  • You bring at least 5 years of sales management experience
  • You demonstrate strong leadership, communication, and teamwork skills
  • You are solution-oriented, business-minded, and capable of coaching local teams
  • You are energetic, open to change, and maintain a positive mindset
  • You are willing to travel regularly and work in a flexible environment
  • You hold a valid driving license
  • You are proficient in MS Office and have experience with SAP or quotation tools

(Agfa) Our Values:

Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)

Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams' benefits)

Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).

Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

We offer:

What we offer now and in the future:

  • Dynamic global organization with a history of innovation and strong product portfolio.

  • Challenging environment combined with a supportive management structure.

  • Career development and growth.

  • Competitive salary and benefit package.

  • Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:

At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.

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Independent Consultant- Sales leader

R216000 - R540000 Y Patient Autopilot

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Job Description

Job Description — Independent Contractor Sales Leader
Company Overview

Patient Autopilot

is an AI-driven marketing company that helps chiropractors grow their practices through automation, targeted advertising, and proven systems. We are scaling quickly and seeking a
Sales Leader (Independent Contractor)

to help us convert our pipeline, email list, and outbound outreach into new clients.

Position Summary

The Sales Leader will run the
full sales cycle

,  prospecting, booking, consults, and closing. This is a
hands-on, independent role

where you'll be expected to set your own appointments and close deals directly.

You'll be working with modern sales tools (ClickUp, Go HighLevel, Slack, and AI-first workflows), so comfort with tech and automation is a must.

Key Responsibilities

  • Work Patient Autopilot's
    pipeline and email list

to generate new client opportunities.
- Prospect and qualify leads through cold outreach and reactivation campaigns.
- Book and conduct consult calls with prospective clients.
- Present Patient Autopilot's offers, handle objections, and close contracts.
- Maintain
accurate records in Go HighLevel (GHL)

and update tasks in
ClickUp

.
- Use
Slack

for daily communication and reporting.
- Apply
AI-first thinking

to outreach, follow-up, and efficiency.
- Provide
weekly performance reports

(pipeline worked, consults booked, revenue closed).

Required Skills & Experience

  • 3–5+ years B2B sales experience (agency, SaaS, health industry, or marketing preferred).
  • Proven ability to run the
    entire sales cycle

(prospecting → consult → close).
- Strong closer with high-ticket experience ($1.5k–$k+/month services).
- Proficiency in sales tools:
ClickUp, Go HighLevel (GHL), Slack

.
- Tech-savvy and comfortable with
AI-driven workflows

.
- Excellent written and verbal communication skills.
- Independent contractor mindset: self-motivated, disciplined, performance-driven.
- Based in South Africa, able to work remotely.

Compensation & Contract Terms

  • Contractor Fee (Base):

1,000 USD/month (≈ R18,000).
- Commission:
- 10% of the collected Month 1 revenue for each new client.
- 3% residual commission for Months 2–6 (capped per client).
- On-Target Earnings (OTE):

$3,0 0–$5 000 USD/per quarter.
- Probation:

90 days — must achieve at least 70% of quota by Month 3.
- Engagement type:
Independent Contractor

(not employee).

Performance Metrics

  • Close
    6–8 clients per month

.
- Maintain
15%+ close rate

on qualified consults.
- Ensure
80%+ of clients remain active through Month 6

.
- Submit accurate
weekly reports

via ClickUp/Slack.

Application Process

To apply, please send:

  1. Your
    CV or LinkedIn profile

.
2. A short
2–3 minute video introduction

outlining your sales experience, accomplishments, and who you are as a person and why you're interested in working with our amazing team.
3. Your
16Personalities test result

(free at:

)  include your personality type, along with any other personality or professional tests you've done in the past.

Send the details to

If you're a driven closer who thrives in a fast-moving, AI-first sales environment, we want to hear from you.

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Operations and Sales Leader

Table View, Western Cape R480000 - R720000 Y Car Plus

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Job Description

Responsible for strategic sales growth - Experience in sales and ability to sell products and services with confidence

Assist in the development of the Operation's budget

Accountable for day to day running of the Operation

Maintains communication by preparing daily, weekly and month end profitability and productivity reports

Monitors Operations activity including number of transactions, sales volumes etc.

Maintains control over accounting procedures to ensure compliance with controls. If weaknesses are identified, reports them to the Managing Director

Schedules, coaches, supervises and motivates staff in an effort to maintain optimal customer service satisfaction levels.

Assists in the interviewing and appointment of new staff

Maintains knowledge of products and services in order to train and motivate staff to cross and up sell

Monitors quality of service to customers and ensures that staff maximising opportunities to sell products

Ensures customer satisfaction, retention and attraction by analysing reported customer queries and customer survey questionnaires

Manages Contract customer relations

Manages and orders stock

Monitors material usage and its effect on gross profits

Assists in managing the security and safety of customer's property by analysing security and safety policies and procedures.

Ensure compliance with Health and Safety requirements

Previous experience and knowledge of Car Detailing and Minor Repairs (body and spray painting) will be a distinct advantage.

Basic Salary plus Performance Incentive

Job Type: Full-time

Pay: From R6 000,00 per month

Experience:

  • sales: 3 years (Preferred)
  • operations and management: 2 years (Preferred)

Work Location: In person

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Sales Leader South Africa

Isando, Gauteng R1200000 - R2400000 Y AGFA

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Job Description

Company Overview:

The Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications.

Agfa Radiology Solutions is a leading global provider of advanced imaging and healthcare IT solutions, specializing in digital radiography and medical imaging systems. The company develops and supplies high-quality products for hospitals and healthcare facilities, including digital X-ray systems, imaging software, and integrated radiology solutions. With a strong focus on innovation and patient care, Agfa Radiology Solutions enhances diagnostic workflows and enables improved clinical outcomes through its cutting-edge technology and services. The company is part of the broader Agfa-Gevaert Group, which has a long-standing reputation in imaging and information technology across various industries.

Position Overview:

The Sales Manager Radiology Solutions is expected to coordinate and execute on all sales operations of the Business Division in South Africa, which includes:

  • Execution of sales activities.

    In this role, he/she is customer facing, acts as single point of contact to customers, is responsible for identifying opportunities, managing customer expectations and negotiating contracts. He/she creates account strategies where applicable.
  • Sales coordination

The Sales Manager Radiology Solutions is responsible for the development and implementation of the sales strategy in South Africa. In this role, he/she manages and provides guidance to the local sales team and coordinates and controls the sales process, with the objective of achieving the annual sales budget. Within this role a people management competence is required as Sales Manager is a manager of Key Account Manager and Channel Managers.
- Channel Management

Managing contracted Channel Partners, utilizing the tools and processes available at Agfa, but also tracking radiology market to identify and select new potential channels to distribute Agfa solutions.
- Legal Representation of Agfa NV in South Africa

The Sales Manager Radiology Solutions represents Agfa NV in the country as a Country Manager, which includes all necessary reporting, maintenance of records, participation in internal and external audits. Country Manager collaborate with other support functions such as finance, HR, supply chain, services to ensure smooth business delivery to Agfa customers.

  • Office location: Isando, South Africa
  • Sales territory: South Africa

Responsibilities:

  • Develop and implement the sales strategy
  • Coordinates the local sales funnel, forecasting process, revenue results and recognition
  • Supports and coaches the sales team
  • Align on Annual Business Plans with Channel Partners and manage it's realization by monitoring the progress
  • Enable Channel Partners with the right products training and price information
  • Recruit and on-board new Channel Partners and manage contract termination
  • Assess capabilities of a Channel Partner and execute on development plans
  • Acts as a Single-Point-of-Contact for the assigned customer base
  • Creates and executes on account strategies
  • Responsible for managing the customer relationship
  • Responsible to execute the sales process
  • Responsible to maintain CRM & Sofon throughout the process
  • Responsible for the hand-over from sales to services
  • Corporate records maintenance, reporting, audits.
  • Labor low duties including human resources management
  • Managing corporate infrastructure, banking, housing, insurance, etc.

Qualifications:

  • You hold a degree or diploma in Biomedical Sciences, Business Administration, Economy, or Management
  • You are fluent in English and the local language; additional languages are a plus
  • You have 5+ years of industry experience in Medical Imaging, Healthcare, Medical Devices, or Pharmaceuticals
  • You bring at least 5 years of sales management experience
  • You demonstrate strong leadership, communication, and teamwork skills
  • You are solution-oriented, business-minded, and capable of coaching local teams
  • You are energetic, open to change, and maintain a positive mindset
  • You are willing to travel regularly and work in a flexible environment
  • You hold a valid driving license
  • You are proficient in MS Office and have experience with SAP or quotation tools

(Agfa) Our Values:

Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)

Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams' benefits)

Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).

Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:

  • Dynamic global organization with a history of innovation and strong product portfolio.

  • Challenging environment combined with a supportive management structure.

  • Career development and growth.

  • Competitive salary and benefit package.

  • Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:

At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.

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Sales Team Leader

Finchoice

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Job Description

We are an innovative, consumer facing fintech specializing in providing fast loans, affordable insurance products and value-added services to our rapidly growing customer base. We are obsessed with customer experience, innovation and building great tech in our pursuit of delivering on our vision to be our customers' favourite digital financial services provider.

Our team consists of passionate individuals who work in multi-disciplinary teams, where our strength in execution lies in our teamwork. Collectively we have driven significant customer growth and profitability over the past 15 years. We focus on the detail, being hands-on and executing against our plans - a scale-up that thinks and executes like a start-up.

If you are looking for a place where you will have a positive impact on lives, learn more about and contribute to the Fintech industry, and be involved in multiple products, projects, and technologies, then look no further than FinChoice South Africa.

The Role:

Team Leader: Sales (Insurance)

Your leader:
Sales Manager

The Team Leader for Sales is responsible for leading, supporting, motivating, and developing a team of consultants. They ensure achievement of key performance targets, operational efficiencies, and exceptional customer experience aligned with company objectives. Additionally, they resolve customer issues, complaints, and inquiries while maintaining high standards of customer satisfaction.

More about the role:

Ensure that an exceptional customer experience is consistently achieved:

  • Achieve performance targets and resolve customer queries efficiently.
  • The Team Leader should have the authority and expertise to handle complex or sensitive customer issues, demonstrating empathy, problem-solving skills, and a commitment to resolving the situation to the customer's satisfaction.
  • The Team Leader should lead by example, demonstrating exemplary customer service skills in their interactions with both customers and team members.
  • The Team Leader should actively promote and reinforce the importance of customer satisfaction and service excellence within their team and across the wider organization.
  • Continuously improve customer experience and service delivery.
  • The Team Leader should foster a culture of continuous improvement within their team, encouraging feedback, experimentation, and innovation to enhance the overall customer experience.

Operational, quality efficiencies and adherence to service level agreements:

  • Drive team efficiency targets and productivity standards.
  • Maintain adherence to workflows and identify procedural/system gaps.
  • Ensure service level agreements are met.
  • Ensure that the departments service level agreements are in place and are achieved.
  • Constantly engage with management regarding any challenges identified to mitigate through appropriate measures.

Sales:

  • Develop and execute sales strategies to achieve team targets.
  • Provide guidance and support to sales consultants for inbound inquiries.
  • Monitor sales metrics and provide feedback for performance improvement.
  • Analyse sales data to identify trends and opportunities for optimization.
  • Foster a positive sales culture and provide coaching and training to enhance sales skills.
  • Collaborate with stakeholders to align sales efforts with organizational goals.

People management:

  • Develop KPAs and personal development plans for team members.
  • Lead, guide, and support agents through coaching and training.
  • Foster innovation and staff engagement.
  • Participate in motivational activities and workforce planning.
  • Performance management in line with BCEA

Reporting:

  • Capture required data to ensure all systems are up to date and accurate.
  • Manage and track the team's performance hourly, daily, weekly and monthly.
  • Provide accurate reports in line with the department's requirements.
  • Identify adverse variances and / or negative trends and proactively develop action plans to address this.
  • Provide operational feedback to the Management team by identifying trends through data analysis.

Projects:

  • Participate in any projects as per the agreed KPA.
  • Assist with the implementation and optimization of projects and assignments.

More about you:

Qualifications & Accreditations:

  • NQF5 or above
  • A relevant tertiary qualification

Experience & Skills:

  • Minimum of 3 years' experience leading high performing teams of 10-20 consultants in a fast-paced environment
  • Minimum 2 years' experience in funeral sales or loans environment.
  • Competent in MS Office packages, particularly MS Word, Excel and Outlook
  • Clear credit and criminal record
  • Effective communication skills (verbal and written)
  • Availability for shifts, weekends, and public holidays.

More about us:

Reciprocity and trust are the foundation of how we work. We believe that each of us shows up every day to do our best work and help one another and our customers. Strong, meaningful relationships underpin our culture and success, and we value authenticity and transparency. We value equity and strive to be fair and balanced. We celebrate our differences and understand how they contribute positively to the team. Our diverse teams

  • We offer a flexible working arrangement and hybrid working.
  • We support your professional development through coaching, training and bursaries.
  • We offer employee wellness and support through our ChoiceCare employee assistance programme
  • We love celebrating your milestones with you.
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Sales Team Leader

R150000 - R180000 Y Fusion Global

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Job Description

Fusion Global is a forward-thinking BPO with offices based in the heart of Umhlanga Ridge.

They provide a platform where you can thrive, grow, and be well-rewarded for your contribution.

We currently work alongside one of the UK's largest insolvency and debt solution providers. We are seeking an outstanding Team Leader, preferably with experience in the UK Debt Help Sector, to join our growing team.

The successful candidate must have previous solid experience working as a Team Leader on a UK Financial Services campaign, possess strong leadership skills, and have a comprehensive understanding of financial services guidelines and practices.

Responsibilities

  • Lead and manage a Debt Management sales team to ensure all operational tasks are completed efficiently.
  • Provide guidance and support to the team of advisors.
  • Act as the primary escalation point for complex cases or disputes.
  • Monitor team performance and ensure compliance with company policies and industry standards.
  • Manage workloads and allocate tasks effectively to meet deadlines and service level agreements.
  • Produce daily, weekly, monthly reports, and ability to analyse dialler/crm reports to discover trends, opportunities and troubleshoot
  • Oversee processes, ensuring accurate record-keeping.

Experience/Qualifications

  • Strong analytical skills with the ability to interpret financial data effectively.
  • Excellent phone etiquette for professional communication with clients.
  • Detail-oriented approach to data entry tasks to ensure accuracy in records.
  • Experience in a similar role working within the UK financial services profession is essential to the role.
  • Communication/Coaching/Leadership skills
  • Knowledge of the financial services market and guidelines.
  • Matric (Grade 12)
  • 1–3 years' outbound sales team management experience
  • Experience with predictive dialers and outbound call centres
  • Strong background in sales strategy and report management
  • Proven ability to deliver results through your team

Package/ Remuneration

R12,500 a month + Comms (Rise to R15,000 a month upon successful completion of probation).

Next Steps.

If you are happy to work hours aligned with the UK (Mon-Thurs 10.30 am to 8 pm, Fri 10.30 am to 4pm), changing to Mon-Thurs 11.30am - 9 pm, Fri 11.30 am to 5 pm when the clocks move forward. (There is also overtime in the mornings and Saturdays).

Please do apply

(PLEASE ONLY APPLY IF YOU HAVE RELEVANT EXPERIENCE AS CLEARLY OUTLINED ABOVE)

Job Types: Full-time, Permanent

Pay: From R12 500,00 per month

Ability to commute/relocate:

  • Umhlanga Rocks, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Contact Centre Sales Team Leader: 2 years (Required)
  • UK Debt Help Sales Team Leader: 1 year (Required)

Work Location: In person

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Sales Team Leader

Bloubergstrand, Western Cape R600000 - R1200000 Y Lead Capital Group

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Job Description

ABOUT US

We are a fast-growing international immigration services company, dedicated to connecting with clients around the world and providing outstanding solutions that change lives. Our Cape Town sales call center is at the heart of this mission — a high-energy, dynamic environment where ambitious sales teams drive client retention, boost revenue, and create long-term success.

By combining persuasive communication, exceptional client care, and advanced technology, we deliver results that fuel global growth.

"Lead, inspire, and retain — join our team and drive success while unlocking your leadership potential"

ROLE PURPOSE

As a Retentions Team Leader, you'll be the driving force behind a high-performing retention team. You will coach, mentor, and inspire agents to achieve individual, team, and business targets. This role is about keeping clients engaged, maximizing retention, and creating a motivated, results-driven team that consistently delivers exceptional outcomes.

With energy, leadership, and a passion for growth, you will shape the team's performance, support their development, and ensure smooth, efficient operations — all while contributing to the overall success of our Cape Town operations.

WHAT WE'RE LOOKING FOR

  • Ambitious leaders with drive and determination.
  • Experienced in sales or retention environments (2–3 years minimum).
  • Confident communicators with fluent English.
  • Strong coaches and mentors who thrive under pressure and motivate their team.
  • Sales-minded professionals who never settle for "no" and push for results.
  • Team players with a hunger for success, big goals, and bigger rewards.
  • Willingness to work flexible shifts as required.

ASK YOURSELF:

  • Do you have the charisma to inspire a team and drive performance?
  • Can you coach, mentor, and hold agents accountable while maintaining high morale?
  • Are you ready to lead a team to exceed retention and sales goals?
  • Do you want a role where your leadership skills directly impact company success and growth?

If your answer is YES, this is the opportunity you've been waiting for

WHAT'S IN IT FOR YOU:

  • A vibrant, supportive culture and high-energy working environment.
  • Endless career growth and leadership development opportunities.
  • Competitive salary package aligned with your skills and experience.
  • Attractive commission opportunities with significant earning potential.
  • Exciting incentives, cash prizes, and extra perks.
  • Flexible shifts, Monday to Friday (including Fridays or Saturdays).
  • Being part of a dynamic, purpose-driven team with a shared vision for success.

HOW TO APPLY

If you're ready to take your leadership skills and career to the next level, we want to hear from you Apply directly via the link, or reach out to us by email or WhatsApp.

Email:

WhatsApp:

If you don't hear back within two weeks of submitting your application, please consider your application unsuccessful.

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Sales Team Leader

R90000 - R120000 Y division50

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Job Description

Job Title

Account Manager – Events & Telemarketing (Remote, Project-Based)

Overview

We're seeking a detail-oriented and proactive Account Manager to oversee event-related telemarketing projects on a flexible, project-based basis. This role operates remotely but requires close alignment with South Africa time zone (GMT+3) for meetings, reporting, and daily coordination.

Key Responsibilities
  • Call Center Oversight: Monitor live and recorded calls to assess quality, adherence to scripts, and customer engagement.
  • Quality Assurance: Evaluate call performance, provide feedback, and update quality trackers to maintain high standards.
  • Content & Script Management: Refine and adjust call scripts and outreach messages to improve effectiveness and alignment with project goals.
  • Team Coordination: Work with HR to schedule and conduct interviews, manage onboarding, and ensure team readiness.
  • Reporting & Analytics: Prepare detailed performance reports for management and clients, highlighting progress, insights, and recommendations.
  • Strategic Planning: Develop and edit telemarketing and event strategies, ensuring continuous improvement and measurable outcomes.
  • Timeline Management: Set and manage project timelines, ensuring all deliverables are met on schedule.
Requirements
  • Proven experience in account management, call center management, or telemarketing leadership.
  • Strong understanding of quality assurance practices and call center metrics.
  • Excellent organizational skills and ability to meet deadlines in a fast-paced, project-based environment.
  • Exceptional communication skills, both written and verbal.
  • Proficiency with project management tools, reporting software, and spreadsheets.
  • Availability to work in sync with South Africa's time zone .
Benefits
  • Type: Remote, project-based contract.
  • Compensation: Competitive, based on experience and project scope.
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Sales Team Leader

R250000 - R600000 Y WNS Global Services

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Job Description

Company Description

We are seeking a highly motivated and results-driven Sales Team Leader to oversee a team of sales agents in our fast-paced contact center. You will be responsible for driving team performance, coaching team members, and ensuring that sales targets and KPIs are consistently met or exceeded. The ideal candidate has strong leadership skills, a customer-focused mindset, and a proven track record in sales within a call center or contact center environment.

Job Description

  • Lead, motivate, and manage a team of sales agents to achieve daily, weekly, and monthly sales targets.
  • Monitor performance metrics (KPIs), including call volumes, conversion rates, quality assurance scores, and customer satisfaction.
  • Provide ongoing coaching, mentoring, and performance feedback to team members.
  • Conduct regular team meetings, one-on-one reviews, and performance evaluations.
  • Handle escalated customer issues and resolve them promptly and professionally.
  • Analyze sales data to identify trends, gaps, and opportunities for improvement.
  • Ensure adherence to company policies, procedures, and compliance requirements.
  • Work closely with other departments to ensure alignment on sales goals and campaign execution.
  • Support new hire training and onboarding processes.
  • Prepare reports and present team performance to senior management.

Qualifications

Grade 12

Additional Information

  • Proven experience in a sales role within a contact center or call center environment.
  • At least 1–2 years of experience in a supervisory or team leadership role within sales.
  • Strong understanding of sales techniques, customer service, and CRM systems.
  • Excellent communication, interpersonal, and motivational skills.
  • Ability to analyze data and make strategic decisions to improve performance.
  • High level of organization and time management.
  • Ability to work under pressure and handle multiple priorities.
  • Proficient in Microsoft Office and call center software/tools.
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Sales Team Leader

Strand, Western Cape R900000 - R1200000 Y Nedbank

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Job Description

Job Requisition details

REQ:

Role: Sales Team Leader

Area: Somerset West

Advert closing date: 12/09/2025

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Others (MO)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To deliver outstanding sales performance; manage branch/ market's sales objectives and staff sales capacity; to grow and maintain Nedbank client base and ensure branch/ market profitability.

Job Responsibilities

Nedbank Goals:

  • Grow market share; ensure client acquisition, retention and cross-selling of bank products.
  • Support the achievement of the business strategy, objectives and values.
  • Achieve entrenched sales objectives and targets for branch/ market.
  • Manage all sales related leads efficiently and timeously .
  • Ensure branch/ market operational effectiveness through the uptime of all devices in Self-service, Phygital and Semi-assisted zones; the Automatic Teller Machines/ Intelligent Depositors and the Self-Service Kiosks.
  • Drive needs-based selling through the sales staff.
  • Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
  • Drive client acquisition and increase digital market activity across the community.
  • Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
  • Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
  • Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
  • Ensure engaged, cared-for and focused employees.

Client Engagement:

  • Ensure best rated (#1) in client service and satisfaction.
  • Ensure direct report team deliver world class service by effective use of client experience measurement tools.
  • Entice clients to digital and self-service and ensure digital adoption.
  • Ensure that clients shift to self-service and digital channels.
  • Understand client needs and deliver great client service to ensure client satisfaction.

Risk & Operations:

  • Ensure compliance to operational and legislative requirements.
  • Achieve minimum performance on Risk & Compliance audits.
  • Ensure all compliance on mandatory training is completed timeously.
  • Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
  • Achieve regulatory compliance objectives for FAIS, AML, FATCA, TCF & POPPIA.
  • Achieve effective BROTA compliance.
  • Manage Frauds and Losses for Branch/ market.
  • Ensure Banking Hall complies with OHASA standards.
  • Ensure adherence to process mandates limits.
  • Ensure all equipment is maintained.
  • Manage AML sustainability objectives.
  • Achieved the required standards for monitoring assessments.
  • Manage all Operations Housekeeping standards.

Lead:

  • Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
  • Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
  • Engage team on performance through regular performance discussions on personal and business goals.
  • Drive Nedbank culture by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
  • Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
  • Ensure and lead consequence management, discipline and effective employee relations.
  • Manage and track staff performance and apply corrective action where applicable.
  • Manage staff leave requirements.
  • Manage staff on-boarding process for staff to become proficient.
  • Build trusting working relationships with subordinates, managers and support departments through regular engagements.
  • Manage staff resources to ensure team efficiency, productivity and full participation.

Essential Qualifications - NQF Level

  • Diploma

Preferred Qualification

An approved FAIS qualification (i.e. Banking or Sales)

Minimum Experience Level

1 - 2 years Sales and service banking experience

Technical / Professional Knowledge

  • Relevant regulatory knowledge
  • Customer service principles
  • Staff resource planning
  • Change management
  • Governance, Risk and Controls
  • Nedbank policies and procedures

Behavioural Competencies

  • Coaching the Sales Team
  • Delegation and Empowerment
  • Motivating the Sales Team
  • Creating a Culture of Trust
  • Building Customer Relationships
  • Guiding Sales Transformation
  • Broadening Business Value

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Please contact the Nedbank Recruiting Team

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