1,326 Sales Engineering jobs in South Africa

Sales Engineering Support Specialist

About the client:

Our client is a leading provider of intelligent transportation system (ITS) solutions, focused on making roads across the United States safer, more efficient, and more connected. Their products include innovative hardware and software technologies — such as the Glance SaaS platform — that help cities and transportation agencies improve mobility, reduce response times, and enhance roadway safety through smarter infrastructure. Headquartered in Atlanta, Georgia, with offices in Cape Town, South Africa, and India, they work across continents to deliver real-world impact through connected vehicle technology, smart traffic management, and advanced emergency response systems.

About the Role

Our client is seeking a highly capable and proactive Sales Engineering Support Specialist to join their technical team in Cape Town. This individual will work closely with their Sales Engineers to manage service tickets, contribute to technical documentation, and support strategic special projects.

The ideal candidate is technically proficient, solutions-oriented, and eager to grow. You will be expected to ramp up to near-solo execution capability within 3–6 months, assuming a critical supporting role in our client’s engineering operations and knowledge management.

Key Responsibilities

• Technical Support Operations
  • Review and triage incoming Service Cloud tickets
  • Perform initial ticket diagnostics and basic troubleshooting
  • Coordinate with Sales Engineers by preparing background information and suggesting next steps
• Project Monitoring
  • Monitor and track device deployments (e.g. beacon firmware tracking)
  • Maintain spreadsheets and dashboards to monitor firmware status and device health
  • Proactively alert Sales Engineers to device issues and suggest corrective actions
• Documentation & Knowledge Sharing
  • Draft and maintain a Sales Engineering Handbook, capturing new features, tools, workflows, and best practices
  • Collaborate with designers and engineers to document technical processes and tools
  • Contribute to training sessions for Sales Engineers
• Cross-functional Collaboration
  • Act as a technical liaison between Sales Engineering and the Support Team
  • Work with colleagues globally to improve task delegation and knowledge transfer
  • Partner with leadership to identify and trial improvements in ticket triage, project tracking, and quality assurance

Required Qualifications

• Engineering degree or equivalent technical training (mechanical, electrical, computer, or systems engineering preferred)
• 1–3 years of technical support, engineering operations, or system troubleshooting experience
• Strong problem-solving skills and attention to detail
• Excellent written and verbal communication skills
• Proven ability to work independently and prioritize tasks

Preferred Qualifications

• Experience working in a technical support, pre-sales engineering, or product operations team
• Familiarity with device configuration, firmware tracking, or ticketing systems
• Demonstrated initiative in creating documentation or internal knowledge bases
• Exposure to distributed or international teams, with awareness of time-zone and communication challenges

Soft Skills and Cultural Fit

• Curious and self-driven
• Collaborative and open to feedback, but capable of operating with minimal supervision
• Comfortable escalating and communicating clearly when stuck
• Willingness to grow into a partner-level support role to Sales Engineers over time

Sales Engineering Support Specialist

About the client:

Our client is a leading provider of intelligent transportation system (ITS) solutions, focused on making roads across the United States safer, more efficient, and more connected. Their products include innovative hardware and software technologies — such as the Glance® SaaS platform — that help cities and transportation agencies improve mobility, reduce response times, and enhance roadway safety through smarter infrastructure. Headquartered in Atlanta, Georgia, with offices in Cape Town, South Africa, and India, they work across continents to deliver real-world impact through connected vehicle technology, smart traffic management, and advanced emergency response systems.

About the Role

Our client is seeking a highly capable and proactive Sales Engineering Support Specialist to join their technical team in Cape Town. This individual will work closely with their Sales Engineers to manage service tickets, contribute to technical documentation, and support strategic special projects.

The ideal candidate is technically proficient, solutions-oriented, and eager to grow. You will be expected to ramp up to near-solo execution capability within 3–6 months, assuming a critical supporting role in our client’s engineering operations and knowledge management.

Key Responsibilities

1. Technical Support Operations

• Review and triage incoming Service Cloud tickets
• Perform initial ticket diagnostics and basic troubleshooting
• Coordinate with Sales Engineers by preparing background information and suggesting next steps

1. Project Monitoring

• Monitor and track device deployments (e.g. beacon firmware tracking)
• Maintain spreadsheets and dashboards to monitor firmware status and device health
• Proactively alert Sales Engineers to device issues and suggest corrective actions

1. Documentation & Knowledge Sharing

• Draft and maintain a Sales Engineering Handbook, capturing new features, tools, workflows, and best practices
• Collaborate with designers and engineers to document technical processes and tools
• Contribute to training sessions for Sales Engineers

1. Cross-functional Collaboration

• Act as a technical liaison between Sales Engineering and the Support Team
• Work with colleagues globally to improve task delegation and knowledge transfer
• Partner with leadership to identify and trial improvements in ticket triage, project tracking, and quality assurance

Required Qualifications

• Engineering degree or equivalent technical training (mechanical, electrical, computer, or systems engineering preferred)
• 1–3 years of technical support, engineering operations, or system troubleshooting experience
• Strong problem-solving skills and attention to detail
• Excellent written and verbal communication skills
• Proven ability to work independently and prioritize tasks

Preferred Qualifications

• Experience working in a technical support, pre-sales engineering, or product operations team
• Familiarity with device configuration, firmware tracking, or ticketing systems
• Demonstrated initiative in creating documentation or internal knowledge bases
• Exposure to distributed or international teams, with awareness of time-zone and communication challenges

Soft Skills and Cultural Fit

• Curious and self-driven
• Collaborative and open to feedback, but capable of operating with minimal supervision
• Comfortable escalating and communicating clearly when stuck
• Willingness to grow into a partner-level support role to Sales Engineers over time

Join to apply for the Field Sales Representative – Engineering Equipment (Beverage Sector) role at ExecutivePlacements.com - The JOB Portal

3 days ago Be among the first 25 applicants

Join to apply for the Field Sales Representative – Engineering Equipment (Beverage Sector) role at ExecutivePlacements.com - The JOB Portal

Get AI-powered advice on this job and more exclusive features.

Field Sales Representative – Engineering Equipment (Beverage Sector)

Recruiter:

Oxyon Human Capital Solutions

Job Ref:



Date posted:

Thursday, June 19, 2025

Location:

Johannesburg, South Africa

SUMMARY:

POSITION INFO:

A globally renowned company that designs and manufactures high-speed packaging and bottling equipment is seeking a Field Sales Representative to join their South African team based in Lanseria, Johannesburg . The company services clients across the Sub-Saharan Africa region with a focus on engineering excellence and strong after-sales support in the beverage industry.

Purpose of the Role:

To actively identify, pursue, and convert sales opportunities, supporting strategic growth targets by promoting a comprehensive portfolio of equipment, services, and solutions to customers in the beverage and packaging sector. This is a customer-facing, target-driven role requiring strong technical and industry knowledge.

Key Responsibilities:

• Contribute to the achievement of overall sales targets as a core member of the regional sales team.
• Promote a full range of product offerings, including:
• New machinery and bottling equipment
• Spare parts and consumables
• Retrofit and rebuild programs
• IT-based solutions and upgrades
• Overhaul services and SLA agreements
• Identify, follow up, and develop leads for new and existing clients, building strong pipelines and growth strategies.
• Manage the full sales cycle from customer inquiries, technical discussions, pricing, and quotations through to final delivery and post-sale support.
• Collaborate with internal departments and product specialists to deliver tailored, value-adding solutions.
• Maintain and update CRM systems for forecasting, reporting, and opportunity tracking.
• Travel to client sites across Southern Africa to conduct product presentations, build relationships, and participate in project meetings and strategic planning sessions.
• Coordinate client communication across departments to ensure high levels of service, issue resolution, and customer satisfaction.
• Support ad-hoc and strategic projects requiring customer interfacing and sales coordination.
  

• National Diploma or Bachelor's Degree in Sales, Marketing, or Engineering (Mechanical/Electrical preferred)
• At least 5 years of technical experience in the beverage packaging industry
• Minimum of 3 years’ experience in technical sales
• Strong communication, negotiation, and project coordination skills
• Proficiency in SAP, CRM systems, and MS Office
• Must be willing and able to travel regionally and internationally as required
  
  

• Knowledge of industry-leading packaging equipment portfolios (advantageous)
• Proven ability to grow and manage key accounts within technical industries

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Advertising Services

Referrals increase your chances of interviewing at ExecutivePlacements.com - The JOB Portal by 2x

Johannesburg, Gauteng, South Africa 1 week ago

Meredale, Gauteng, South Africa 2 days ago

Johannesburg, Gauteng, South Africa 5 months ago

Johannesburg, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 1 year ago

Johannesburg, Gauteng, South Africa 1 month ago

Brakpan, Gauteng, South Africa 4 weeks ago

Johannesburg Metropolitan Area 3 days ago

Johannesburg, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 1 year ago

Randburg, Gauteng, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 1 day ago

Boksburg, Gauteng, South Africa 2 days ago

Johannesburg Metropolitan Area 4 days ago

Sandton, Gauteng, South Africa 3 weeks ago

Alberton, Gauteng, South Africa 3 months ago

Johannesburg, Gauteng, South Africa 1 week ago

Johannesburg Metropolitan Area 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Our client based in Richard’s Bay is seeking a Sales Specialist to perform all administrative duties as an assistant to the Spare Parts Manager.

Accountabilities:

• Daily – Open sales quotes on SAP B1
• Daily – Review RFQ’s via portal and conduct reconciliation of RFQs
• Daily – Prioritise list of received RFQs – attend to simple ones first, then attend to more complex RFQs
• Daily – Prepare and submit quotations to customer/s in response to commodity, quantity, price, lead-time and expected delivery date
• Daily – Follow up and reconcile on all open RFQs to prevent age of quote requests reaching 7 days
• Daily – Download new orders and amended orders from Ariba; Process on SAP system and confirm on Ariba
• Weekly – Conduct weekly reconciliations of orders and change orders on Ariba (Customer Interface system)
• Weekly – Follow-up on, or coordinate logistics of customer orders
• Weekly – Expedite all open orders and compile and submit expediting list to customer
• As received – Open repairable files on SAP and track quotation process progress, providing client with regular updates
• Weekly & Monthly – Capture KPI’s on the KPI spreadsheet, weekly report template and Commercial Dashboard
• Update weekly priorities on Commercial Dashboard
• Compile or contribute towards order intake report, forecasting tracker, in-house open orders list and monthly report
• Carry out reasonable ad hoc tasks required within the department
• Participate and comply with HSE as per Fives requirements

Key relationships:

• Internal customers
• External customers
• Technical Buyers
• Engineering
• Production
• Warehouse

Internal / External Impacts:

• Knowledge of the process is required to operate, monitor and maintain direct area of accountability and complete necessary work as per the accountabilities mentioned above.
• Understand how changes to process conditions affect the area process outputs and how these impacts on other areas of the site from a compliance perspective.

Education and Qualifications:

• Matric
• Sales or Supply Chain Diploma or Certificate will be advantageous

Relevant Experience:

• Microsoft Word
• Microsoft Excel Proficiency
• Computer Literate
• Good written and verbal communication skills
• Good planning & organisational skills
• 3 – 5 years previous sales experience in a technical / engineering field will be advantageous
• Experience with SAP B1 will be advantageous

Please note that only shortlisted candidates will be contacted.

Monthly

Join to apply for the Sales Engineering Delivery Manager (Middle/Senior) ID39657 role at AgileEngine

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

As a Sales Engineering Delivery Manager, you will serve as the crucial link between our prospective clients and internal teams. In this role, you will lead technical discovery sessions and consultative introduction calls, gather essential engagement details (such as timelines, budgets, skillset requirements, risks, and SWOT analyses), and translate these insights into impactful proposals. This position requires a strong grasp of both business strategy and the software development lifecycle (SDLC), along with outstanding communication and design skills to create engaging, high-quality deliverables.

• Technical Discovery Call & Stakeholder Engagement:
  • Assemble Sales Support Engineering team, align them on preliminary information, following internal RACI procedures;
  • Lead the Technical Discovery call, showcasing outstanding interpersonal skills with the ability to build rapport and trust quickly;
  • Demonstrate in-depth knowledge of the SDLC—from ideation and inception, through discovery and development, to market release—to guide discussions and identify project feasibility;
  • Use consultative questioning techniques to uncover client pain points and business objectives, extracting and analyzing high-level requirements such as project timeline, budget constraints, technical skill requirements, and risk assessments;
  • Showcase strong presentation and storytelling skills, ensuring clarity and persuasion in all client-facing interactions, both during calls and via emails.
• Proposal Development & Deliverable Creation:
  • Develop dynamic, visually compelling presentation decks and engagement proposals that clearly articulate service offerings, project scope, value propositions, and strategic recommendations;
  • Customize deliverables to reflect client-specific challenges and opportunities uncovered during discovery meetings;
  • Integrate technical insights with business strategy, ensuring that proposals account for both immediate deliverables and long-term client growth.
• Team Buildout and Project Kickoff:
  • Act as the primary point of coordination among Sales, Recruiting, and Engineering teams, ensuring smooth hand-offs from initial engagement through team buildout to project kick-off;
  • Serve as a “concierge” for deals, maintaining fluid communication and alignment across functions to drive successful client onboarding;
  • Serve as a trusted advisor during pre-sales engagements by translating complex technical aspects into digestible, business-focused narratives;
  • Maintain a sales/consulting mindset throughout the technical discovery process, ensuring proposals align with targeted business outcomes.

• Exceptional Communication & Soft Skills: outstanding interpersonal skills with the ability to build rapport and trust quickly; strong presentation and storytelling skills, ensuring clarity and persuasion in all client-facing interactions.
• UX & Presentation Design Acumen: solid grasp of user experience (UX) principles and design thinking, enabling effective discussion of digital product experiences; proven track record of creating high-quality, visually engaging presentation decks and proposals.
• Technical Savvy & SDLC Knowledge: a deep understanding of the software development lifecycle—from conceptualization through to market release—and familiarity with agile methodologies; capability to discuss technical nuances without losing sight of the business impact, bridging the gap between technical details and strategic outcomes.
• Analytical & Strategic Thinking: strong analytical skills to synthesize complex information, identify key insights, and recommend actionable strategies; ability to prioritize client objectives while balancing technical feasibility and business goals.
• Team Collaboration & Cross-Functional Coordination: demonstrated ability to work effectively across multiple departments, managing internal communications as deals move from the funnel stage to the kickoff; capability to serve as a liaison, ensuring alignment and clarity among Sales, Engineering, and Recruiting teams.
• Consultative Sales Experience: prior experience in a pre-sales, sales engineering, or technical consulting role, ideally within a digital software consultancy or similar environment; ability to quickly assess client needs and transform them into actionable insights and proposals.
• English: Upper Intermediate English level.

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
• A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
• Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

• Mid-Senior level

• Full-time

• IT Services and IT Consulting

Engineeric Solutions (Pty) Ltd
is a proudly South African boiler and combustion engineering company serving the industrial and manufacturing sectors. We provide a comprehensive range of solutions, including
burners, gas trains, boilers, industrial heating systems, burner management equipment, and professional repair services
. Our expertise extends to the
installation of process and utility piping, specialized welding, and pressure vessel repairs
, ensuring all work meets the
highest standards of engineering and manufacturing excellence
.

The Role

We are seeking a
driven and results-oriented Sales Representative
to join our team full-time. Based in Gauteng (but not limited to this region), this role involves
building strong client relationships, driving sales growth, and delivering expert solutions
. You'll work closely with clients to understand their needs, offer technical solutions, and contribute to the company's ongoing success. Reporting directly to the Managing Director, this role offers an opportunity to thrive in a dynamic engineering environment.

Key Responsibilities

• Generate and qualify leads, schedule meetings, and develop new business opportunities
• Present technical solutions, negotiate contracts, and close deals
• Build and maintain strong client relationships
• Collaborate with the engineering team to deliver client-focused solutions
• Meet and exceed sales targets

Qualifications & Skills

• Proven track record in sales, lead generation, and negotiation
• Strong communication and presentation skills
• Customer relationship management expertise
• Technical knowledge of
  boiler systems, burners, gas trains, and SANS regulations
  (beneficial)
• Experience in the engineering or industrial sector (preferred)
• Ability to work independently and within a team

Opportunity to use your excellent track record in the technical and engineering sector calling on clients in the Gauteng region to increase sales in the Food, Pharmaceutical, Chemical or Mining manufacturing sectors.

Grow your career with this International Client in their professional and highly successful team!

REQUIREMENTS

• Matric, Degree / Diploma in business or related field such as Mechanical Engineering, Chemical, Technical highly advantageous
• Proven work experience as a Technical Sales Representative
• Must be a team player
• Excellent knowledge of MS Office
• Familiarity with CRM practices along with ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation, and communication skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback

• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyse market’s potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.