Retail Sales Associate

Cape Town, Western Cape One & Only Direct

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Job Description:



We are seeking a motivated Sales Associate to join our team. The ideal candidate will have excellent communication skills, a passion for sales, and a customer-centric mindset. In this role, you will be responsible for providing exceptional customer service, generating sales, and building lasting relationships with our customers.



Responsibilities:



Greeting customers and providing a positive and welcoming experience

Demonstrating and recommending products to customers based on their needs

Processing transactions accurately and efficiently

Meeting and exceeding sales targets and goals

Maintaining knowledge of current products and services

Participating in team meetings and training sessions

Providing feedback to management on customer needs and preferences



Requirements:



High school diploma or equivalent

Excellent communication and customer service skills

Ability to work well in a team environment

Strong attention to detail and accuracy

Ability to multitask and prioritize tasks effectively

Knowledge of sales techniques and strategies is a plus, but not required



If you are a self-motivated individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
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Retail Sales Associate

Cape Town, Western Cape One & Only Direct

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full-time

Job Description: We are seeking a motivated Sales Associate to join our team. The ideal candidate will have excellent communication skills, a passion for sales, and a customer-centric mindset. In this role, you will be responsible for providing exceptional customer service, generating sales, and building lasting relationships with our customers. Responsibilities: Greeting customers and providing a positive and welcoming experience Demonstrating and recommending products to customers based on their needs Processing transactions accurately and efficiently Meeting and exceeding sales targets and goals Maintaining knowledge of current products and services Participating in team meetings and training sessions Providing feedback to management on customer needs and preferences Requirements: High school diploma or equivalent Excellent communication and customer service skills Ability to work well in a team environment Strong attention to detail and accuracy Ability to multitask and prioritize tasks effectively Knowledge of sales techniques and strategies is a plus, but not required If you are a self-motivated individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

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Sales Associate

Cape Town, Western Cape Diginu

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diginu is a cutting-edge tech company revolutionizing the on-demand ordering industry. Our platform offers food, drinks, and grocery delivery — all backed by a powerful cashback rewards program. Available on both the Apple App Store and Google Play, we’re rapidly expanding across South Africa with global ambitions.



Role Overview

We’re hiring motivated Brand Ambassadors to join our marketing team.

You will onboard:

Restaurants

Liquor stores

Grocery stores

New customers



Every time your registered customer places an order, you earn commission.

Every time a customer activates their diginuCashBack membership, you earn commission.

Every time your merchant receives an order, you earn a commission.

Your income grows with your effort.



Why this industry?

By 2025, R50 billion or more will be spent on online food orders in South Africa.

Over 21.1 million South Africans are expected to place orders.

This booming industry offers above-average commission potential.



Webinar Invitation

Join our Zoom webinar:

Tuesday,

20:00–21:00

Meet our team, learn more, and discover how to get started.
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Sales Associate

Cape Town, Western Cape Diginu

Posted today

Job Viewed

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Job Description

diginu is a cutting-edge tech company revolutionizing the on-demand ordering industry. Our platform offers food, drinks, and grocery delivery — all backed by a powerful cashback rewards program. Available on both the Apple App Store and Google Play, we’re rapidly expanding across South Africa with global ambitions. Role Overview We’re hiring motivated Brand Ambassadors to join our marketing team. You will onboard: Restaurants Liquor stores Grocery stores New customers Every time your registered customer places an order, you earn commission. Every time a customer activates their diginuCashBack membership, you earn commission. Every time your merchant receives an order, you earn a commission. Your income grows with your effort. Why this industry? By 2025, R50 billion or more will be spent on online food orders in South Africa. Over 21.1 million South Africans are expected to place orders. This booming industry offers above-average commission potential. Webinar Invitation Join our Zoom webinar: Tuesday, 20:00–21:00 Meet our team, learn more, and discover how to get started.

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Customer Sales Associate

Cape Town, Western Cape Galaxy Outsourcing

Posted 9 days ago

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permanent

Customer Sales & Support Associate

R12000pm + Commission 

Remote (UK hours)

About the Company
We’re a global homeware brand operating in the UK known for premium mattresses, beds, pillows, and accessories. With rapid growth and a 4.5 star Trustpilot rating, we’re scaling our team to meet demand while maintaining the high standards our customers expect.

About the Role
This is a sales-led customer role  ideal for someone who thrives on structure, process, and measurable results. You’ll be part of a high-growth D2C brand where methodical follow-up , objection handling , and commercial awareness are core to success.

If you’re motivated by conversations that convert not just by answering tickets this role will suit you. You’ll engage with new and existing customers across Europe, driving upgrades, resolving post-purchase queries, and turning every interaction into an opportunity.

What you’ll do

  • Make high-volume outbound calls and follow structured sales methodology (rapport, discovery, positioning, close).

  • Identify and act on upsell, cross-sell, and retention opportunities.

  • Handle delivery, product, and warranty queries with professionalism.

  • Maintain disciplined CRM notes and consistent pipeline follow-ups.

  • Meet or exceed daily contact and conversion metrics while upholding brand tone and service quality.

You’ll fit if you

  • Have proven outbound or consultative sales experience especially with UK or EU consumers.

  • Understand frameworks like SPIN, Challenger, or solution-selling (or have your own refined process).

  • Thrive on persistence, accuracy, and accountability, not chance.

  • Communicate naturally and confidently in English (spoken and written).

  • Are self-organised, tech-savvy, and able to work independently from home.

Desirable

  • Experience with D2C, e-commerce, or lifestyle brands.

  • Familiarity with Zendesk, HubSpot, or similar CRM systems.

  • Typing speed 35+ wpm.

Next Steps
If you take pride in turning polite conversations into sales and commission , and you enjoy refining your sales craft every day, send your cv to with the reference number as the title 

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Retail Sales Assistant

Sea Point, Western Cape R36000 - R48000 Y Mia Mélange

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Mia Mélange is looking for an experienced retail shop assistant who is amazing at sales We are looking for someone very energetic and enthusiastic to join our team The candidate needs to be professional and have at least five years experience in retail, preferably selling gifting, lifestyle and homeware products to the tourist and high-end local market. The position is primarily based in Stellenbosch, but the candidate should be able to work some shifts in our Cape Town stores if required.

COMPLETE THIS FORM TO APPLY: (only applicants who have completed the form will be accepted)

JOB DESCRIPTION:

- sales assistant in our retail stores (primarily in Stellenbosch, but should be able to travel to Cape Town occasionally)

- drive retail sales to reach targets

- greet customers pleasantly and assist them to the best of your ability

- tell the customers our brand story

- order stock from our production team

- keep the shop well merchandised

- ensure stock levels are sufficient and best sellers available in store

- keep the shop very neat, tidy and clean

- design marketing / promos / specials ideas - discuss with Management

- daily sales reporting

- refer wholesale / trade enquiries to Management

- assist customers with custom orders and check costing with Management

- follow up with custom orders

- quote customers on shipping when required

- ensure coupons, vouchers, code are correctly redeemed

- suggest new product ideas

REQUIREMENTS:

- at least 5 years experience working in a retail store, preferably selling gifting, lifestyle and homeware products to the tourist and high-end local market

- very energetic and enthusiastic

- able to work at a fast pace

- enjoys working with people

- very presentable and professional

- committed to the job

- always on time

- an interest in design and handcrafting

- ability to take initiative

- strong admin skills

- computer literacy is a bonus

- good attention to detail

- based in Stellenbosch, but able to work in Cape Town occasionally

- available to work weekends and public holidays

Successful applicants in the first round will be required to come for an interview. For the second round, we will require applicants to work a trial period of about three days.

COMPLETE THIS FORM TO APPLY: (only applicants who have completed the form will be accepted) and send a copy of your CV to

Job Type: Full-time

Pay: From R8 000,00 per month

Ability to commute/relocate:

  • Sea Point, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • retail sales: 5 years (Required)

Work Location: In person

Application Deadline: 2025/10/10

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Senior Customer Service and Sales Manager

Cape Town, Western Cape TTEC

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Senior Customer Service and Sales Manager (Sales and Service) Cape Town At TTEC, were all about the Human Experience. Elevated. As a Senior Operations Manager / Service Delivery Manager Cape Town, SA youll be a part of creating and delivering amazing customer experiences. Your potential has a place here with TTECs award-winning employment experience. What Youll be Doing Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to work closely with an iconic brand? In this role, youll support and motivate your team to make sure theyre on track to meet client and business goals. Youll have responsibility for the operational direction of accounts that have a focus on sales and service) and financial performance of the business Youll manage, inspire, and motivate a number of junior managers to ensure operational excellence, service improvement and process refinement is realized, driving effective operating models to maximize revenue and performance. Youll report to the Operations Director. Were looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility. Skills & Competencies needed Strong leadership and people management skills. Excellent communication, negotiation, and conflict resolution abilities. Deep understanding of customer service and sales operations. Proficiency in CRM and performance management tools. Strategic thinking with a data-driven approach to decision-making. Great understanding of customer experience and Sales through service i.e. upgrages Your accountabilities and activities will include 1. Strategic Leadership Develop and execute integrated strategies for customer service and sales. Set performance targets, KPIs, and service standards across both functions. Align departmental goals with overall business objectives. 2. Customer Service Oversight Ensure consistent, high-quality sales, support and technical across all channels. Resolve escalated customer issues and oversee complaint management. Monitor customer satisfaction metrics and implement improvement plans. Champion customer-centric culture across the organization. Lead sales planning, forecasting, and pipeline management. Support sales teams with tools, training, and performance coaching. Identify growth opportunities through customer insights and market trends. Collaborate with marketing to align campaigns with sales goals. Drive the right first time FOCUS to the Operations to reduce repeats and improvement. Link quality performance to development plans and recognition programs. 3. Continuous Improvement Conduct root cause analysis on errors or escalations. Involve teams in solution design to improve processes and reduce failure points. Review and refine SOPs to support consistent execution. 4. Team Leadership & Development Manage and mentor team leaders across both service and sales departments. Conduct regular performance reviews and development planning. Foster a collaborative, high-performance culture. 5. Operational Excellence Oversee daily operations, including staffing, scheduling, and workload balancing. Implement systems and processes to improve efficiency and customer engagement. Ensure compliance with internal policies and external regulations. 6. Reporting & Analytics Analyze service and sales data to identify trends, gaps, and opportunities. Prepare regular reports for executive leadership. Use insights to drive continuous improvement and strategic decisions. 7. Stakeholder Engagement Act as the key liaison between customer-facing teams and senior leadership. Represent customer and sales perspectives in cross-functional initiatives. Build strong relationships with clients, partners, and internal stakeholders. To over-see the forecasting, planning and real time delivery of our man-power to meet client volume and profiles. Working with the Recruitment and Learning and Development teams to define specific recruitment and training needs. What You Bring to the Role A minimum 5 year call center management or equivalent work experience, ideally in a BPO Experience across sales and services lines of business Experience across all multi customer service channels, voice, email, chat, SM Continuously promote a performance-driven culture and always work towards reaching for amazing Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks Consistently mentor and inspire others Customer focused mindset Understanding, interpreting, and manipulating data for reporting Youll have good process and change management experience to aid your delivery of business needs and changing client requirements Strong people and client leadership and stakeholder management What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you About TTEC Our business is about making customers happy. Thats all we do. Since 1982, weve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the worlds leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
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German-Speaking Customer Service & Sales Representatives

7100 Cape Town, Western Cape RMV Solutions Pty Ltd

Posted 176 days ago

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Permanent
START DATE JUNE 2025 • Join a reputable airline brand across different work areas• Assist passengers with pre- and post-flight travel inquiries in the customer relations department in German and English • Utilize airline reservation systems, handle voice calls in English and German , and potentially engage in written correspondence• Comprehensive paid training on products and systems provided• Daily interaction with international passengers for inquiries and feedback• Expected to achieve specific key performance indicators and maintain high client service standards• Work in a fast-paced and time-critical call center environment Requirements • Must have native-level fluency in German (both verbal and written skills required) • Only permanent residents or South African ID holders eligible• Strong computer literacy and technical skills• Clean criminal record• Flexible to work in shifts• Previous customer service experience is advantageous

Employment Terms:

Annual Compensation: R200,000 CTC (R16 600 per month)Full-time, Permanent contract: 40 hours per week with 8-9 hour shifts per dayOperational Hours: 24/7, 365 days a yearRotating shifts including weekends and public holidays as neededSpecific operating hours based on assigned account, to be discussed during interviewsTraining: 4 weeks (Fully Paid)Probation Period: 4 monthsHealth Insurance Coverage provided by the CompanyFully remote work from homeEquipment requirements:Reliable Fibre or ADSL internet connection required at own expenseUPS solution necessary during power outages (Inverters available for purchase through our clients Cape Town branch or personal solutions accepted)
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Sales Assistant

Sea Point, Western Cape R180000 - R250000 Y ABSOLUTE PETS

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Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 190 stores across the country.

Our team of experts is looking for passionate and driven sales assistants to join the Absolute Pets family at one of our growing stores in Sea Point.

If you want to join our team, these are a few of the key areas that you will need to be responsible for:

  • Provide our customers with world class service
  • Ensuring the store is fully stocked and orders placed accordingly
  • knowledge of administration and IT systems
  • Adhering to all company policies and procedures
  • Its important that you have a passion for retail and love for animals. ( We will train you in all the products)

To join the Absolute Pets Team you should check all of the requirements :

  • Matric or equivalent
  • One year retail/sales (This would be advantageous - )
  • Verbal communication skills
  • Must be able to work flexible retail hours.
  • Ability to carry and pack stock
  • Hardworking
  • Interactive and engaging
  • Reliable, trustworthy and dependable
  • Passionate
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Sales Assistant

Diep River, Western Cape R120000 - R180000 Y Yuppiechef Online (Pty) Ltd

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Who we are and what we're looking for

You know those really cool, sometimes funny fridge magnets that always catch your attention when you visit your close friends' place? Yea that's us We also happen to provide amazing kitchen, homeware and outdoor goodies only to name a few. The vision: Build the world's BEST shopping experience and change the retail industry as a whole for the better

We are looking for strong team players to join our Stores teams as we prepare for the busy festive period. The season is a time when we look to add capable and passionate temporary teammates to our busy team. You bring the energy and hard work, we'll bring the spatulae and pancake mix.

We don't like to compromise on our customers' enjoyment in our Stores, so a few more skilled teammates are most welcome We are specifically looking for teammates who can commit to the entire period of November 2025 to December 2025.

Who you are

  • You feel energised when you talk about food, cooking and entertaining
  • You are self-motivated, driven, obsessed with the details and love to cook and entertain
  • You have a strong sense of responsibility for creating a memorable experience and working alongside a team representing our retail brand in every way possible
  • You are goal-driven and want to experience a groundbreaking team that can help you reach those goals
  • You love to share knowledge and feel that something great has been achieved when people leave the store smiling

What your role would be

  • Offering and executing a high level of customer service to any customer that enters our store, making sure that each visit is a unique interaction
  • Making our store an inviting and intriguing space which showcases our brand and our range of products in the best possible way
  • Wrapping a large number of gifts for our customers who purchase with us
  • Contributing to the cleanliness of our store environment
  • Dealing with and resolving any customer queries
  • Following the internal process for stock receipt, storage and merchandising

What experience and skills you need for the role

  • Grade 12 / Matriculation
  • Previous experience working for a luxury brand (seasonal or permanent) is advantageous but not essential.

If this sounds like you, we can't wait to meet you

Our values:

  • Integrity - We're the same all the way through
  • Fun - We enjoy the time we spend together and what we do
  • Collaboration - Honouring each other's strengths makes our team stronger
  • Excellence - Continuous Improvement

Environment & Pay:

  • Fully-equipped, communal kitchen where you can use the tools that we sell
  • A fully-stocked tea/coffee station
  • R 30 per hour

Yuppiechef is a member of Mr Price Group Limited, an equal opportunity employer, and is committed to Employment Equity. By applying for this role, you agree with our terms and conditions.

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