8 Retail jobs in Westonaria

Listing reference: click_

Listing status: Under Review

Apply by: 5 February 2025

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Soweto

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

• Operational Management
  • Drive store performance to achieve and exceed sales targets.
  • Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
  • Ensure consistent implementation of merchandising and marketing standards.
  • Attract and retain a strong and loyal customer base.
• Inventory Management
  • Oversee inventory controls and ensure effective stock management.
  • Monitor store performance in line with stock availability and customer demand.
• Customer Service
  • Ensure exceptional customer experiences that exceed expectations.
  • Review and act on Mystery Shopper reports and customer feedback.
  • Resolve product and service-related complaints quickly and effectively.
  • Lead by example in reinforcing a customer-first culture among staff.
• People Management
  • Train, develop and motivate staff to reach full potential.
  • Plan for succession and promote internal growth.
  • Manage performance consistently and fairly.
  • Foster a positive, engaging and productive working environment.
• Administration & Compliance
  • Ensure strict adherence to company policies, systems, and procedures.
  • Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

• Proven retail management experience
• Strong leadership and people management skills
• Excellent communication and organisational skills
• Target and results-oriented mindset
• Passion for customer service and retail excellence

Retail hours, including weekends and public holidays

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations
• Ensure daily opening and closing procedures are conducted at the store
• Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
• Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
• People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
• Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
• Performance evaluation of staff
  
  

• Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
• GAAP experience and knowledge - Advantageous
• Management skills
• Organizational skills
• Customer service and good verbal communication skills
• Problem-solving skills
  
  

Overview

Jam is no ordinary company; we are dynamic and innovative. We are passionate about our people and values whilst dedicated to delivering exceptional value and service to our customers. We strive to create a work environment that is collaborative, supportive and rewarding. We are seeking a talented and creative Visual Merchandiser to join our team; our ideal candidate must have a passion for visual merchandising, a keen eye for fashion and excellent communication skills. If the above sounds like a match that was made for you then why not apply. The position will be based within our Soweto region.

• Matric
• Minimum 2 years Visual Merchandising experience.
• Proficient in MS Office.
• Must be willing to travel

• Creative and innovative
• Fashion forward
• Excellent visual merchandising skills
• Product knowledge
• Excellent verbal and written communication skills
• Attention to detail
• Be deadline driven
• Ability to work well under pressure
• Must live the company values-Real, Value, People

Please respond with the following:

• Updated CV

Pump up the JAM, pump up your CAREER, pump up your LIFE.

Shop Assistants Wanted – SENQU (President Square)

Are you ready to be part of a brand that celebrates the spirit of exploration and everyday adventure? SENQU, our proudly South African sister company are looking for proactive and enthusiastic Shop Assistants to join the team.

At SENQU, we believe the journey is just as important as the destination – and that begins with exceptional service.

Role Overview

As a Customer Care Assistant, your mission is to provide every customer with a warm welcome, professional service, and a sense of discovery as they explore our store. You'll help create a clean, organized, and inviting shopping environment while keeping merchandise ready for action.

Key Responsibilities

Customer Care

• Deliver friendly, professional service with a warm smile.
• Foster a welcoming and helpful store atmosphere.
• Handle customer queries and challenges with patience and positivity.
• Assist with administrative functions such as markdowns, promotions, and merchandising as directed by Head Office.

Merchandising

• Unpack and present new stock neatly and attractively.
• Work with the Store Manager/Sales Team Leader to ensure products are priced correctly and displays are engaging.
• Dress mannequins, stock main tables, and ensure shelves are full and visually appealing.
• Maintain a clean and orderly appearance for all garments – folded or hanging.

Store Operations & Housekeeping

• Assist with general store admin alongside the Store Manager or Team Leader.
• Remain vigilant to help prevent stock losses.
• Attend daily meetings and complete tasks as assigned.
• Keep the store clean and tidy – including floors, changerooms, mirrors, windows, and display areas.

Requirements & Competencies

• Grade 12 / Matric or equivalent
• Passion for customer care and excellent service delivery
• Strong communication and relationship-building skills
• Team player with the ability to follow instructions
• Positive attitude, attention to detail, and problem-solving ability
• Confidence in dealing with various customer personalities
• Retail experience in clothing is advantageous

Why Join SENQU?

Because adventure is in our DNA. At SENQU, we believe that "Everyday is an adventure", and we're looking for people who bring energy, enthusiasm, and a sense of purpose to everything they do.

If you have a passion for sales and fashion then we want to hear from you. Please note that if you have not heard from us after 14 days, then please consider your application as being unsuccessful.

Thank you for your interest in SENQU.

Job Types: Full-time, Permanent

Pay: R28,79 - R28,80 per hour

Application Question(s):

• Do you have a clear ITC / Credit Record?
• Do you live in a 20 km radius from President Square?

Education:

• High School (matric) (Required)

Experience:

• Retail: 1 year (Required)

Work Location: In person