Assistant Store Manager
Posted 5 days ago
Job Viewed
Job Description
Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.
Key Responsibilities:
Operational Management
Drive store performance to achieve and exceed sales targets.
Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
Ensure consistent implementation of merchandising and marketing standards.
Attract and retain a strong and loyal customer base.
Inventory Management
Oversee inventory controls and ensure effective stock management.
Monitor store performance in line with stock availability and customer demand.
Customer Service
Ensure exceptional customer experiences that exceed expectations.
Review and act on Mystery Shopper reports and customer feedback.
Resolve product and service-related complaints quickly and effectively.
Lead by example in reinforcing a customer-first culture among staff.
People Management
Train, develop and motivate staff to reach full potential.
Plan for succession and promote internal growth.
Manage performance consistently and fairly.
Foster a positive, engaging and productive working environment.
Administration & Compliance
Ensure strict adherence to company policies, systems, and procedures.
Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.
What We’re Looking For:
Proven retail management experience
Strong leadership and people management skills
Excellent communication and organisational skills
Target and results-oriented mindset
Passion for customer service and retail excellence
Working Hours: Retail hours, including weekends and public holidays
RETAIL MANAGER - FOOD (NELSPRUIT)
Posted 10 days ago
Job Viewed
Job Description
- Matric / Grade 12
- Bilingual (English & Afrikaans preferred)
- Retail or sales experience (advantageous)
- Strong service orientation and time management
- Effective planning and problem-solving skills
- Good financial awareness
- Sales and customer relationship skills
- Team leadership and communication abilities
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Retail Store Manager x 2
Posted 10 days ago
Job Viewed
Job Description
- Grade 12 & a Commerce Bachelorâs degree / or equivalent experience
- Preferably Financial or Management Diploma
- 5 - 10 years Retail experience
- Minimum of 3 years in a junior-mid level management position
- Previous experience in timber & wood and /or building materials industryÂ
- Financial acumen
- Inwards and Outwards Logistics/Procurement skills
- Merchandising principles
- Knowledge of Occupational Health and Safety Act
- Ensure continuity, growth, and profitability of the Store through the management of costs and the maximization of sales turnover and returns
- Identify new business opportunities, and generate innovative and creative ideas for implementing new business opportunities and maximising sales
- Together with the Operations Executive and Regional Operations Manager, interpret the business objectives into an operating plan for the Store
- Ensure that the inward logistics of the Store run smoothly, products are purchased in line with the companyâs procurement policies and procedures, stock levels are kept at optimal levels and stock losses are controlled
- Maintain optimal stock levels
- Ensure that the Store budget is compiled in line with the agreed upon operating plans and adhered to
- Ensure that all financial processes are monitored and controlled in line with best practices and company procedures
- Ensure that Customer complaints are dealt with in an effective manner and resolved
- Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company procedures
- Accountable for the day-to-day operations, administration, customer sales and service and overall management and control of the branch employees
- Analysis operational information leading to the diagnosis of problems and/or success areas in the business
- Enhance all successes and raising and resolve all problem areas with the Operations Management Support team
- Motivate, guide, develop and manage, and lead employees in order to meet the Store's objectives
- Ensure legal compliance with all legislation relating to the operation of the business and that appropriate action is taken in respect of all legal matters
- Only if you meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
- Please Apply Online and complete your registration via our website to enable and protect you as a candidate and to accept the new POPIA terms and conditions.
- This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL.
- However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
- Please take note that the applicants who do not adhere to the minimum requirements will not be considered for the respective position.
- Note our clients may expire jobs at their own discretion.
- AJ PERSONNEL will only respond to shortlisted candidates.
- If you have not received a response within two (2) weeks from applying, your application was then unsuccessful for that specific position, however your profile remains on our system for future opportunities.
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