3 Retail jobs in Mossel Bay
Fashion, Beauty & Home Department Manager - Langeberg Mall
Posted 25 days ago
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Job Description
Listing reference: woolw_
Listing status: Under Review
Apply by: 7 February 2025
Position summaryIndustry: Wholesale & Retail Trade
Job category: Stores and Inventory
Location: Mosselbay
Contract: Permanent
EE position: No
IntroductionMAIN PURPOSE: To attract and grow our customer base through a customer-facing or supportive role and, in doing so, increase market share, turnover, and profitability. To provide exceptional customer service by ensuring customer care, a world-class shopping experience for our customers, and to play a role in minimizing risk and increasing profitability in your store.
KEY OUTCOMES- Provide exceptional customer service to internal and external customers
- Recruit, select, manage, and develop people to meet competence requirements
- Participate in the team to ensure the achievement of department and store goals
- Manage implementation and integration of new initiatives to achieve project goals
- Participate in general store operational duties
- Supervise and coach staff to meet competence requirements
- Job specific responsibilities as per Job Profile (dependant on position)
- Passion for the Customer – establish lifelong relationships with our customers
- Passion for Retail and Selling
- ‘Living the Brand’: Personal leadership and attitude to work i.e. ‘the difference’
- Proven team leadership skills
- Action and results oriented
- Assertive and proactive
- Problem-solving and decision-making skills
- Commercial acumen and numeracy
- Creative and innovative and keeps up to date on retail trends
- Grade 11 or NQF3 completed, and Grade 12 will be advantageous
- Retail and/or Business Management Diploma would be advantageous
- 3-5 years role experience as a Clothing Department Manager in Retail
- Retail experience highly advantageous
- Team Management experience would be advantageous
- Leadership and Management experience would be advantageous
- Ability to work shifts that meet operational requirements
Retail Shop Assistants
Posted today
Job Viewed
Job Description
Rage is a Leading Fashion Retailer of footwear and apparel in the ladies and children's markets in South Africa. With a range of shoes, clothing, handbags, and perfumes that are inspired by the latest trends across the globe. Rage makes sure you step out in style every time and anywhere with over 650 stores across South Africa.
Rage is looking for hard-working, customer-oriented Retail Shop Assistants to ensure the smooth running of in-store retail operations. The Retail Shop Assistant's responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting, arranging window displays accordingly, and processing customer refunds. You should also be able to identify customers' needs and recommend suitable shop items that best satisfy their needs.
- Ensuring all operations runs in accordance with the Rage Policies and Procedures, and maintaining the store standards.
- Ensuring housekeeping standards are met by cleaning and tiding at all times.
- Receiving, checking and unpacking stock, and ensuring all paperwork is correct.
- Opening new accounts and assisting customers to fill out all details.
- Assisting the Store Manager with conducting unit counts once a week.
- Assisting the Store Manager with minimising stock unit losses and maintaining stock levels.
- Assisting in maintaining visual displays and layouts in accordance with the Rage standard.
- Assisting with processing Pack up lists, Recalls and executing Markdown instructions.
- Assisting customers telephonically with great care and ensuring their needs are met.
- Assisting all walk-in customers and providing excellent service.
- Participating actively in training sessions.
- Ensuring stockroom standards are maintained as per the Store Manager's instruction.
- Assisting the Store Manager in achieving monthly set targets.
- Ensuring all fire exits and escape routes are kept free from obstruction.
- Requirements
- High school matric
- Proven retail sales experience.
- The ability to stand for extended periods.
- The ability to use labelling and pricing equipment as well as Point of Sale (POS) software.
- The ability to work in a fast-paced environment.
- Strong organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
- Detail-oriented.
Job Types: Full-time, Part-time
Pay: From R34,33 per hour
Work Location: In person
Festive Season Contract - Langeberg (120 hours per month)
Posted today
Job Viewed
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Create an inspiring work environment and have fun.
- Greet customers at the door in a warm and welcoming manner
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- Desirable: 6 months of retail experience
- Desirable: Matric or Equivalent
- Clear Criminal record
- Proficiency in English
- Ability to communicate effectively.
- Customer service focus
- Friendly, helpful, confident, and engaging personality
- Availability to work Monday to Sunday, including regular store hours and extended hours during peak festive seasons.
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