2 Retail jobs in Mossel Bay
Factory Store Manager
Posted 7 days ago
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Job Description
Dymaxa Mossel Bay, Western Cape, South Africa
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Dymaxa Mossel Bay, Western Cape, South Africa
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Our client, a reputable role-player in the manufacture of footwear and wholesale trade is seeking a dynamic Factory Store Manager (Internal/External), within the Retail factory shop in Great Brak River. The incumbent will be responsible for leading all aspects of store operations, including staff management, inventory control and customer service. This role requires a hands-on leader who can motivate the team, maintain store standards and ensure a positive experience for customers to drive sales.
Behavioural competency
- Excellent communication skills
- Excellent attention to detail
- Excellent customer service orientation
- Leadership skills
- Problem Solving skills
- Self-driven, motivated and energetic
- Taking initiative
- Adaptable to change
- Store operations - ensure the efficient running of the store to enable the achievement of sales targets and customer satisfaction.
- Drive store sales and achievement of targets through effective sales techniques and team motivation.
- Responsible for store merchandising, ensuring that the store is clean, well-organized and visually appealing.
- Manage daily opening and closing procedures and all security protocols.
- Take ownership of the POS system, including the handling of cash, transactions, and reconciliation of the cash register.
- Ensure that all stock is accounted for and accurately reflected on the POS system.
- Customer service – always promote excellent customer service.
- Ensure team members are on the floor and actively greeting and servicing customers.
- Build rapport and engage with customers, addressing their concerns and complaints promptly and professionally.
- Stock management – maintain sufficient stock levels in store and proactively request for replenishment.
- Ensure stock is accurately represented on the system through all stock movement processes.
- Ensure that all stock is accounted for by conducting regular stock counts, minimizing stock loss.
- Ensure that all stock on hand have correct pricing with a barcoded label.
- Monitor empty boxes, odd pairs and damages.
- Resource management – manage employee scheduling, ensuring that the store can run efficiently.
- Maintain discipline amongst employees, ensuring policies and procedures are adhered to, including issuing warnings and representation at internal hearings.
- Drive team motivation to increase customer satisfaction as well as sales.
- Initiate training initiatives as needed to assist with team skill development.
- Grade 12
- Proficient in SYSPRO or similar inventory management system
- 5+ years’ experience in similar store managerial role
- Experience in MS Outlook and excel
- Code B driver’s licence or equivalent (advantageous)
- Manages 5-6 employees
- Trading hours – Monday to Friday (08h30 am to 17h00pm), Saturday (08h30 am to 13h00), public holiday (09h00 am to 13h00 pm)
Please send your updated CV to
If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful.
Posted on 15 Aug 09:02, Closing date 14 Oct Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Transportation, Logistics, Supply Chain and Storage
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#J-18808-LjbffrFashion, Beauty & Home Department Manager - Langeberg Mall
Posted 11 days ago
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Job Description
Listing reference: woolw_001060
Listing status: Under Review
Apply by: 7 February 2025
Position summaryIndustry: Wholesale & Retail Trade
Job category: Stores and Inventory
Location: Mosselbay
Contract: Permanent
EE position: No
IntroductionMAIN PURPOSE: To attract and grow our customer base through a customer-facing or supportive role and, in doing so, increase market share, turnover, and profitability. To provide exceptional customer service by ensuring customer care, a world-class shopping experience for our customers, and to play a role in minimizing risk and increasing profitability in your store.
KEY OUTCOMES- Provide exceptional customer service to internal and external customers
- Recruit, select, manage, and develop people to meet competence requirements
- Participate in the team to ensure the achievement of department and store goals
- Manage implementation and integration of new initiatives to achieve project goals
- Participate in general store operational duties
- Supervise and coach staff to meet competence requirements
- Job specific responsibilities as per Job Profile (dependant on position)
- Passion for the Customer – establish lifelong relationships with our customers
- Passion for Retail and Selling
- ‘Living the Brand’: Personal leadership and attitude to work i.e. ‘the difference’
- Proven team leadership skills
- Action and results oriented
- Assertive and proactive
- Problem-solving and decision-making skills
- Commercial acumen and numeracy
- Creative and innovative and keeps up to date on retail trends
- Grade 11 or NQF3 completed, and Grade 12 will be advantageous
- Retail and/or Business Management Diploma would be advantageous
- 3-5 years role experience as a Clothing Department Manager in Retail
- Retail experience highly advantageous
- Team Management experience would be advantageous
- Leadership and Management experience would be advantageous
- Ability to work shifts that meet operational requirements
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