22 Retail jobs in Hillcrest

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.

Job Purpose:

• To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
• Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of competency based interviewing
• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Leading and Supervising
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking
• Deciding and Initiating Action
• Working with people
• Analysing
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Listing reference: click_

Listing status: Online

Apply by: 22 November 2024

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Listing reference: click_

Listing status: Online

Apply by: 6 December 2024

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the store's financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Listing reference: spar_

Listing status: Online

Apply by: 15 February 2025

Industry: Wholesale & Retail Trade

Job category: IT and Telecommunications

Location: Pinetown

Contract: Permanent

Remuneration: Market Related

EE position: No

Spar Central Office – Tech Services is currently recruiting for a Solutions Architect - Retail and Omnichannel to join their dynamic team.

The Solutions Architect contributes to large-scale, complex, cross-functional projects across Retail and Omnichannel environment by translating strategies and requirements into technical solutions. The incumbent must manage the integrity and evolution of an integrated architecture and system standards based on business and customer needs. In addition, this role works with the Retail & Omnichannel Product Portfolio Teams on a day-to-day basis by managing standards, providing key architectural input, working closely with functional/systems analysts identifying opportunities and ensuring feasibility risks have been addressed.

• Contributes to Retail & Omnichannel strategic planning, combining business vision and industry standard methodologies to help define the technical strategy
• Directs and reviews architectural artifacts (for example, proofs of concept, prototypes, architectural designs) and ensures design integrity
• Works with stakeholders to define the future architectural roadmap for Retail & Omnichannel products, adopting ‘best fit’ technology innovation wherever necessary
• Drives specific strategic initiatives and works with cross functional teams and technical partners to deliver business outcomes
• Ensures that technical program processes are simple, executable, and sustainable for future use with manageable rollout plans
• Collaborates with all key stakeholders, including IT Technology Managers, Development Partners, Business Teams, Retailers and the DCs per Region
• Works with the Business Retail & Omnichannel Teams and the relevant Product Teams to ensure regular communication updates to facilitate understanding and delivery

• Bachelor's Degree in Data & Analytics Management, Supply Chain, Information Systems, or related discipline
• Additional relevant specialist qualification is preferable
• At least 8 to 10 years’ experience in the design, development, and delivery of software products focused on an extensive customer base
• Strong track record in working closely with architecture design on large-scale software development projects
• At least 5 years’ experience in VAS, Financial Services, Retail and Omnichannel operations with demonstrated understanding of digital and Omnichannel platforms and technology strongly preferred
• Experience directly managing third party developers to design and update Omnichannel related applications
• Experience with Industry leading Commerce Engines, CRM’s, PIM and Loyalty platforms
• Expertise in Architecture and System Design; Good knowledge of Infrastructure design
• Software Product delivery methodologies and Retail Technology Awareness

• A high degree of confidentiality, emotional maturity, ethical values and integrity
• Must have a high stress tolerance and the ability to work efficiently under pressure
• Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team orientated manner
• An innovative thinker and ability to solve complex problems
• Must be collaborative, influential, and rational
• Precise planning and excellent organisational/administration skills
• Exceptional accuracy and extreme attention to detail
• Quality orientated and self-driven to achieve results
• Good judgment, agility and responsiveness to emergent challenges

Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.

• Stock Management
  • Plan and execute monthly stock take procedures ensuring that the stock is accurately counted, recorded, and variances analysed and explained.
  • Implement and maintain policies and procedures related to inventory control.
  • Establish and execute cycle count schedule in compliance with the company objectives.
  • Maintain the cycle count records for management review and provide reports related to cycle count activity.
  • Oversee the inventory areas by organizing and maintaining efficient material handling, storage, and preservation of product.
  • Ensure the highest level of housekeeping is maintained at all times, with shelves, racks, and materials clearly labelled.
  • Maintain good stock management practices to ensure efficient stock levels without undue stock shortages.
  • Accurate control of paper/kit issues.
  • Investigate and eliminate material shortages to production and report on corrective/preventative actions to the team.
  • Monitor and assist expeditors with suppliers and free issue customers.
  • Set priorities in line with the production schedule.
  • Maintain Stock Days as per company objectives.
  • Co-ordinate damaged and defective products and ensure that they are accounted for and handled as per company procedures.
  • Manage and eliminate all obsolete and reject stock holdings.
• Goods Receiving
  • Ensure that all goods received are checked for both quality and quantity and accurately GRN’d for processing within Syspro.
  • Audit receiving/issuing processes and eliminate inconsistencies that affect the accuracy of the inventories.
• Staff Management and Development
  • Coach/train stores personnel and supervise their work to ensure compliance with quality standards, procedures, policies, and deadlines.
• Communication
  • Facilitate team and other meetings effectively.
  • Hold regular status meetings with relevant teams.
  • Resolve and/or escalate issues in a timely fashion.
  • Communicate difficult/sensitive information tactfully.

• Preferably 3 years’ experience within a manufacturing or warehousing environment.
• Basic lean manufacturing knowledge is an advantage.
• Honesty and integrity at all times.
• Ability to work under pressure, meet deadlines, and establish priorities.
• Strong analytical and excellent problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to supervise, control, manage, instruct, and lead others.
• Computer skills, especially in Excel, Word, and Outlook, will prove to be an advantage.
• Ability to manage time effectively, as the employee may need to handle multiple functions and meet deadlines consistently.
• Should be able to function independently with minimal supervision and should be self-motivated.
• Relevant post-secondary degree, diploma, or certificate is advantageous.
• Proficient in the use of the Microsoft suite of products.
• Knowledge of ERP in respect of purchasing and related modules is advantageous.
• Syspro experience is advantageous for new candidates.

Market related.

Overview

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 170 stores across the country.

Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Waterfall .

If you want to join our team, these are a few of the key areas that you will need to be responsible for as a Team Leader:

• Achieve store sales and GP targets
• Visual merchandising management

• Showing what World Class service looks like and help others to provide the World Class service

• Ensuring store is fully stocked and order placed accordingly.
• Execute all admin duties fully and efficiently
• Limit stock loss and shrinkage to below target levels
• Execute admin efficiently and completely.
• Oversee and responsible for all admin functions

• Management of all staff so that they are performing what is expected of them.
• Proud brand ambassador: Leading by Example
• Have expert knowledge on all products, imparting the knowledge to all staff.
• Developing self and team by pursuing own development and growth using the Individual Development plans (IDP)
• Act in accordance with the Absolute Pets culture and Values.

Overview

Dis-Chem Pharmacies has an opportunity available for a Store Assistant Manager for their Phoenix Plaza New Store, to assist the Store Manager with complete operation of the store. Manage employees and be responsible for store targets. Maintain inventory by checking merchandise to determine inventory levels – anticipating customer demand. Prepare reports by collecting, analysing, and summarizing information.

Essential:

• Grade 12 / Matric
• Minimum of 5 years Retail/FMCG –Experience in all retail departments –Receiving, Administration, Cash Office or Sales Floor Management.
• Supervisor: Minimum of 3 years
• Minimum 2 years’ experience in Unisolv / SAP / Qlikview
• Previous experience with Kronos

• Relevant retail/FMCG qualification

• Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling
• Manage the performance management process and ensure that personal development plans are adhered to
• Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels
• Manage stock flow to floor
• Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager
• Manage shrinkage
• Regulate customer compliments and complaints
• Ensure customer requests and complaints are addressed timeously
• Ensure all merchandisers adhere to Dis-Chem merchandising standards
• Ensure promotional stock and displays are planned, implemented and maintained
• Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards
• Ensure all store objectives are achieved

Essential:

• Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
• Strong command of the English language
• Basic financial skills - GP, mark-up, VAT, etc
• Effective interaction with suppliers, management, reps and staff
• Strong analytical skills and time management
• Manage, develop and motivate subordinates
• Trustworthy and honest

• Willing and able to work retail hours
• Local traveling – valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date consider your application unsuccessful.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 170 stores across the country.

Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Hillcrest, Durban.

If you want to join our team, these are a few of the key areas that you will need to be responsible for as a Team Leader:

Sales

• Achieve store sales and GP targets
• Visual merchandising management

Service

• Showing what World Class service looks like and help others to provide the World Class service

Stock

• Ensuring store is fully stocked and order placed accordingly.
• Execute all admin duties fully and efficiently
• Limit stock loss and shrinkage to below target levels
• Execute admin efficiently and completely.
• Oversee and responsible for all admin functions

Staff

• Management of all staff so that they are performing what is expected of them.
• Proud brand ambassador: Leading by Example
• Have expert knowledge on all products, imparting the knowledge to all staff.
• Developing self and team by pursuing own development and growth using the Individual Development plans (IDP)
• Act in accordance with the Absolute Pets culture and Values.

Key Responsibilities

• Deliver personalised, high-quality customer service
• Drive sales and consistently meet or exceed performance targets
• Confidently present and advise on product offerings
• Guide clients from consultation through to purchase and after-sales support
• Maintain a professional and inviting showroom environment

• Matric (Grade 12) preferably an advanced diploma in business management or bachelor's degree
• Minimum 3 years of proven sales experience, ideally in retail
• Computer literacy (Microsoft Word, Excel, Outlook, Internet)
• Excellent communication and interpersonal skills
• Professional appearance and client-centric approach
• Strong organisational skills and the ability to work independently

Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.