26 Retail jobs in Hillcrest

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.

Job Purpose:

• To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
• Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of competency based interviewing
• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Leading and Supervising
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking
• Deciding and Initiating Action
• Working with people
• Analysing
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Listing reference: click_018567

Listing status: Online

Apply by: 22 November 2024

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Listing reference: click_018692

Listing status: Online

Apply by: 6 December 2024

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the store's financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

We are looking for Technicians to join our team in a flexible capacity with working either 4 or 5 days a week.

Our iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.

Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service .

You need to have:

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

The right person for this role is someone with

• Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities

Apply today!

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 170 stores across the country.

Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Waterfall.

If you want to join our team, here are some of the key responsibilities for the Team Leader role:

1. Sales : Achieve store sales and GP targets; Visual merchandising management.
2. Service : Demonstrate and promote world-class service, helping others to do the same.
3. Stock : Ensure the store is fully stocked and orders are placed accordingly; Execute all admin duties efficiently; Limit stock loss and shrinkage; Oversee and be responsible for all admin functions.
4. Staff : Manage staff performance; Lead by example as a proud brand ambassador; Possess expert product knowledge and share it with staff; Develop self and team through personal growth and development plans (IDP); Act in accordance with Absolute Pets' culture and values.

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Pinetown

Contract: Permanent

Remuneration: Market Related

EE position: Yes

SPAR Central Office – Tech Services is looking to recruit a Business Analyst – Recon And Settlement Engine (RSE) & Store Portal to join their dynamic team.

The purpose of the Business Analyst – RSE and Store Portal is to demonstrate comprehensive knowledge of the reconciliation of transactions performed between a customer channel and the third-party supplier/vendor. This role will be responsible for guiding the definition of business requirements in terms of agreed standards, creating process flow diagrams, and is integrally involved in development, testing and deployment of solutions to meet the requirements of the business. The incumbent is required to be the subject matter expert in their domain and to use this expertise to help deliver innovative solutions that create business value and operational effectiveness.

• Consults with key business stakeholders and members of relevant product teams to properly define the business challenge, possible solutions, and risks associated with each of these.
• Facilitates workshops with stakeholders to understand their needs and elicit requirements.
• Helps define project scope by documenting user stories and translating these into business requirements.
• Leads Design Thinking sessions through Problem Definition, Requirements gathering, Ideation and Prototype Designs.
• Reviews and re-engineers processes within the value stream to meet the required service levels – aligned with Business Architecture guidelines and methodologies.
• Drives best practice, continuous improvement and innovation at process level.
• Defines and articulates acceptance criteria for proposed solutions.
• Identifies and validates internal and external data sets generated from a diverse range of business and operational processes.
• Supports integration to a Banking Platform for Collection and Settlement of funds based on transactions performed and commission due.
• Supports the provision of a portal for the viewing of transactions, invoices, statements, credit notes and journals.
• Provides finance documentation and reporting such as Recon Workbook and Trial Balances for audit purposes.
• Develops close working relationships with stakeholders, effectively listening and understanding their needs.
• Clarifies and explains system functionality and any ‘out-of-scope’ features.
• Support and train users through onboarding and upskilling journey of using portfolio related systems and tools.

• A Bachelor's Degree in Computer Science; IS or related technology discipline.
• Appropriate Specialist IT Certification is an advantage.
• At least 3 years’ business analysis and business optimisation experience preferably within a retail environment.
• At least 2 years’ experience working in product management within an agile environment.
• Experience in reconciliation of transactions performed between a customer channel (e.g., POS, eCommerce Platform) and the third-party vendor/supplier.
• Must have experience working on large scale projects as well as handling day-to-day operational requests from the business.
• Experience in process mapping, process re-engineering and GAP analysis.
• Experience working with and coordinating multi-business stakeholders and business owners in a retail environment.
• Demonstrated BI and analytics knowledge is essential.
• Capabilities in PowerBI and/or SAP Analytics Cloud.

• Strong retail knowledge.
• Ability to clearly document and communicate business-side decisions and motivate for expected technical implementation/s.
• A high degree of confidentiality, emotional maturity, ethical values and integrity.
• Must have a high stress tolerance and the ability to work efficiently under pressure.
• Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team-oriented manner.
• Utilizing technical knowledge and analytical skills to solve complex problems.
• Must be collaborative, influential, and rational.
• Precise planning and excellent organisational/administration skills.
• Exceptional accuracy and extreme attention to detail.
• Quality oriented and self-driven to achieve results.

Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.

North West, South Africa

Responsibilities:

• Implement in-store VM execution
• Stay updated with the latest fashion trends
• Adhere to housing and trend guidelines
• Manage visual elements to maintain world-class standards
• Plan and prioritize visual activities
• Implement control systems to maintain VM standards
• Deliver an exceptional Customer Brand Experience
• Manage assets and expenses

Qualifications:

• A Matric Certificate

Skills:

• Persuasion and influence skills
• Sound business acumen
• Passion for a leading fashion brand

Competencies and Behaviors for Success:

• Taking on new opportunities and challenges with urgency, energy, and enthusiasm
• Building relationships inside and outside the organization
• Building strong customer relationships and delivering customer-centric solutions
• Making timely and effective decisions
• Adopting innovations in digital and technology applications
• Motivating others to achieve organizational objectives
• Using feedback and reflection to improve personal strengths and weaknesses
• Good verbal and written communication skills
• Strong organizational and planning skills
• Ability to multitask in a fast-paced environment
• Ability to work independently and take initiative
• High attention to detail

Preference will be given to candidates from designated groups in terms of the Employment Equity Act.

Our people are our greatest asset. TFG is a diversified retail portfolio with 34 brands that inspire customers to live their best lives. We aim to create remarkable omnichannel experiences. TFG offers growth opportunities across our brands and is a purpose-led business committed to making an industry-wide impact.

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 170 stores across the country.

Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Hillcrest, Durban.

If you want to join our team, these are a few of the key areas that you will need to be responsible for as a Team Leader:

Sales

• Achieve store sales and GP targets
• Visual merchandising management

Service

• Showing what World Class service looks like and help others to provide the World Class service

Stock

• Ensuring store is fully stocked and order placed accordingly.
• Execute all admin duties fully and efficiently
• Limit stock loss and shrinkage to below target levels
• Execute admin efficiently and completely.
• Oversee and responsible for all admin functions

Staff

• Management of all staff so that they are performing what is expected of them.
• Proud brand ambassador: Leading by Example
• Have expert knowledge on all products, imparting the knowledge to all staff.
• Developing self and team by pursuing own development and growth using the Individual Development plans (IDP)
• Act in accordance with the Absolute Pets culture and Values.

Listing reference: spar_000687

Listing status: Online

Apply by: 15 February 2025

Industry: Wholesale & Retail Trade

Job category: IT and Telecommunications

Location: Pinetown

Contract: Permanent

Remuneration: Market Related

EE position: No

Spar Central Office – Tech Services is currently recruiting for a Solutions Architect - Retail and Omnichannel to join their dynamic team.

The Solutions Architect contributes to large-scale, complex, cross-functional projects across Retail and Omnichannel environment by translating strategies and requirements into technical solutions. The incumbent must manage the integrity and evolution of an integrated architecture and system standards based on business and customer needs. In addition, this role works with the Retail & Omnichannel Product Portfolio Teams on a day-to-day basis by managing standards, providing key architectural input, working closely with functional/systems analysts identifying opportunities and ensuring feasibility risks have been addressed.

• Contributes to Retail & Omnichannel strategic planning, combining business vision and industry standard methodologies to help define the technical strategy
• Directs and reviews architectural artifacts (for example, proofs of concept, prototypes, architectural designs) and ensures design integrity
• Works with stakeholders to define the future architectural roadmap for Retail & Omnichannel products, adopting ‘best fit’ technology innovation wherever necessary
• Drives specific strategic initiatives and works with cross functional teams and technical partners to deliver business outcomes
• Ensures that technical program processes are simple, executable, and sustainable for future use with manageable rollout plans
• Collaborates with all key stakeholders, including IT Technology Managers, Development Partners, Business Teams, Retailers and the DCs per Region
• Works with the Business Retail & Omnichannel Teams and the relevant Product Teams to ensure regular communication updates to facilitate understanding and delivery

• Bachelor's Degree in Data & Analytics Management, Supply Chain, Information Systems, or related discipline
• Additional relevant specialist qualification is preferable
• At least 8 to 10 years’ experience in the design, development, and delivery of software products focused on an extensive customer base
• Strong track record in working closely with architecture design on large-scale software development projects
• At least 5 years’ experience in VAS, Financial Services, Retail and Omnichannel operations with demonstrated understanding of digital and Omnichannel platforms and technology strongly preferred
• Experience directly managing third party developers to design and update Omnichannel related applications
• Experience with Industry leading Commerce Engines, CRM’s, PIM and Loyalty platforms
• Expertise in Architecture and System Design; Good knowledge of Infrastructure design
• Software Product delivery methodologies and Retail Technology Awareness

• A high degree of confidentiality, emotional maturity, ethical values and integrity
• Must have a high stress tolerance and the ability to work efficiently under pressure
• Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team orientated manner
• An innovative thinker and ability to solve complex problems
• Must be collaborative, influential, and rational
• Precise planning and excellent organisational/administration skills
• Exceptional accuracy and extreme attention to detail
• Quality orientated and self-driven to achieve results
• Good judgment, agility and responsiveness to emergent challenges

Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.