Assistant Store Manager - Clicks The Marc
Posted today
Job Viewed
Job Description
Listing status: Online
Apply by: 28 August 2025
Position Summary
Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Sandton
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About Our Company
Clicks Group
Introduction
Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job Description
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply #J-18808-Ljbffr
Head Retail Investments
Posted 4 days ago
Job Viewed
Job Description
Cluster: PPB Product Design and Innovation
Closing Date: 25 August2025
Specialist Recruiter: William Mtsweni
Job FamilyProject, Process and Product
Product
Manage Managers
FAIS Affected Job PurposeTo lead, develop and evolve client centred value propositions to maintain strong coverage of the target segments to achieve Nedbank's strategic objectives. The role requires an individual with extensive experience, expertise and technical skill and understanding of Financial Services and Liquidity Management. This requires an individual that is enable to define, socialise and execute strategy, ensuring it translates into exponential client and revenue growth. The ideal candidate should be a thought leader with the ability to navigate multiple disciplines and decisions within a shifting, uncertain and at times ambiguous landscape.
Job Responsibilities- Achieve agreed financial objectives by driving sustainable growth and performance of Nedbank Investment product solutions.
- Develop a strategic and action plan to operationalise and implement how Nedbank will compete in market, how market share will be gained and what factors will give Nedbank a competitive capability and advantage within the Investment portfolio.
- Remain competitively positioned by proactively monitoring and responding to competitor activities and legislative requirements through proactive market research, benchmarking of industry best practices and legislative research.
- Meet business objectives by communicating and actioning insights for competitive advantage using integrated reports and analytics.
- Meet financial objectives by leading and supporting the organisational budgeting process and overseeing reporting and monitoring of organisational and functional business unit performance.
- Achieve excellence in strategy execution by integrating people, processes, management, systems, measurements and rewards.
- Create organisational alignment and collaboration with other business areas within the Cluster and Cross-Cluster to drive common achievement of the Nedbank strategy and objectives.
- Manage the overall quality and performance of the portfolio, as well as all aspects of portfolio administration.
- Develop and lead profitable product solutions that grow Investment Products market share and brand presence.
- Manage liquidity and deposit growth by managing co-ordinating pricing, marketing, distribution and margin management.
- Market awareness of the changing trends in investment solutions along with changing clients' needs.
- Exploring potential new opportunities based on how our products compare in the market and their profitability.
- Lead the implementation of new products and services from Incubation to Commercialisation and Scale.
- Explore the value and feasibility of new potential products and services.
- Define portfolio execution processes, planning and implementation, and ensuring consistency of delivery standards.
- Translate strategy into execution, playing a leadership role in guiding the team through the Agile delivery methodology.
- Work closely across the organisation, such as Client experience, segment, channel, Digital, marketing, finance, operations, risk, legal, etc.
- Drive the operationalisation of products and services needed, minimizing organisational complexity and cost to serve.
- Manage team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning and coaching and talent management.
- Achieve risk management, governance and compliance requirements by ensuring adherence to agreed processes and policies.
- Mitigate risk by implementing non-financial and financial controls.
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Any Relevant Degree with Honour’s/Masters Degree
- 7-10 years Senior Management experience in managing a team within Banking or Financial Services.
Technical / Professional Knowledge
- Digital Knowledge
- Payments Knowledge
- IT Technical Knowledge
- Client Experience
- Leadership and Communication
- Strategic Planning and Execution
- Governance, Risks and Controls
- Business Acumen
- Product Development and Life Cycle
Type of Exposure
- Working with a group to identify alternative solutions to work situations
- Implementing actions to improve the organisational culture
- Building and maintaining effective relationships with internal and external clients and vendors
- Implementing and managing strategies to achieve business area objectives
- Representing the company in Industry related forums
- Displaying high level of ethics, integrity and confidentiality
- Consolidate data from various sources and identify/interpret trends
- Formulating and implementing communication strategies to cascade functional strategies
- Providing input into strategy formulation
- Change management
- Client service management
- Communication Strategies
- Diversity management
- Employee training/development
- Organisational behaviour theory
- Principles of project management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
- Building Partnerships
- Communication
- Customer Focus
- Decision Making
---
Please contact the Nedbank Recruiting Team at +27 860 555 566
If you can't find the job you're looking for, activate job alerts to be one of the first to know when new positions open up.
Nedbank Ltd Reg No 1951/0009/06.
Authorised financial services and registered credit provider (NCRCP16).
For assistance please contact the Nedbank Recruiting Team at +27 860 555 566
#J-18808-LjbffrHead Retail Investments
Posted 5 days ago
Job Viewed
Job Description
Cluster: PPB Product Design and Innovation
Closing Date: 25 August2025
Specialist Recruiter: William Mtsweni
Job FamilyProject, Process and Product
Product
Manage Managers
FAIS Affected Job PurposeTo lead, develop and evolve client centred value propositions to maintain strong coverage of the target segments to achieve Nedbank's strategic objectives. The role requires an individual with extensive experience, expertise and technical skill and understanding of Financial Services and Liquidity Management. This requires an individual that is enable to define, socialise and execute strategy, ensuring it translates into exponential client and revenue growth. The ideal candidate should be a thought leader with the ability to navigate multiple disciplines and decisions within a shifting, uncertain and at times ambiguous landscape.
Job Responsibilities- Achieve agreed financial objectives by driving sustainable growth and performance of Nedbank Investment product solutions.
- Develop a strategic and action plan to operationalise and implement how Nedbank will compete in market, how market share will be gained and what factors will give Nedbank a competitive capability and advantage within the Investment portfolio.
- Remain competitively positioned by proactively monitoring and responding to competitor activities and legislative requirements through proactive market research, benchmarking of industry best practices and legislative research.
- Meet business objectives by communicating and actioning insights for competitive advantage using integrated reports and analytics.
- Meet financial objectives by leading and supporting the organisational budgeting process and overseeing reporting and monitoring of organisational and functional business unit performance.
- Achieve excellence in strategy execution by integrating people, processes, management, systems, measurements and rewards.
- Create organisational alignment and collaboration with other business areas within the Cluster and Cross-Cluster to drive common achievement of the Nedbank strategy and objectives.
- Manage the overall quality and performance of the portfolio, as well as all aspects of portfolio administration.
- Develop and lead profitable product solutions that grow Investment Products market share and brand presence.
- Manage liquidity and deposit growth by managing co-ordinating pricing, marketing, distribution and margin management.
- Market awareness of the changing trends in investment solutions along with changing clients' needs.
- Exploring potential new opportunities based on how our products compare in the market and their profitability.
- Lead the implementation of new products and services from Incubation to Commercialisation and Scale.
- Explore the value and feasibility of new potential products and services.
- Define portfolio execution processes, planning and implementation, and ensuring consistency of delivery standards.
- Translate strategy into execution, playing a leadership role in guiding the team through the Agile delivery methodology.
- Work closely across the organisation, such as Client experience, segment, channel, Digital, marketing, finance, operations, risk, legal, etc.
- Drive the operationalisation of products and services needed, minimizing organisational complexity and cost to serve.
- Manage team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning and coaching and talent management.
- Achieve risk management, governance and compliance requirements by ensuring adherence to agreed processes and policies.
- Mitigate risk by implementing non-financial and financial controls.
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Any Relevant Degree with Honour’s/Masters Degree
- 7-10 years Senior Management experience in managing a team within Banking or Financial Services.
Technical / Professional Knowledge
- Digital Knowledge
- Payments Knowledge
- IT Technical Knowledge
- Client Experience
- Leadership and Communication
- Strategic Planning and Execution
- Governance, Risks and Controls
- Business Acumen
- Product Development and Life Cycle
Type of Exposure
- Working with a group to identify alternative solutions to work situations
- Implementing actions to improve the organisational culture
- Building and maintaining effective relationships with internal and external clients and vendors
- Implementing and managing strategies to achieve business area objectives
- Representing the company in Industry related forums
- Displaying high level of ethics, integrity and confidentiality
- Consolidate data from various sources and identify/interpret trends
- Formulating and implementing communication strategies to cascade functional strategies
- Providing input into strategy formulation
- Change management
- Client service management
- Communication Strategies
- Diversity management
- Employee training/development
- Organisational behaviour theory
- Principles of project management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
- Building Partnerships
- Communication
- Customer Focus
- Decision Making
---
Please contact the Nedbank Recruiting Team at +27 860 555 566
If you can't find the job you're looking for, activate job alerts to be one of the first to know when new positions open up.
Nedbank Ltd Reg No 1951/0009/06.
Authorised financial services and registered credit provider (NCRCP16).
For assistance please contact the Nedbank Recruiting Team at +27 860 555 566
#J-18808-LjbffrStore Manager Mr Price Cellular - Balfour Mall Johannesburg
Posted 10 days ago
Job Viewed
Job Description
Job Title: Store Manager Mr Price Cellular - Balfour Mall Johannesburg
Job Location: Gauteng, Johannesburg
Deadline: August 30, 2025
Job DescriptionLead and manage the daily operations of a Mr Price Money Cellular store to ensure that the overall objectives, store targets, innovation initiatives, and customer service standards are met and exceeded.
Responsibilities Stock Management:- Ensure that stock is accurately received and unpacked to merchandise and replenish the store.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, OBF (out of box failures), cellular repairs, and returns.
- Analyse sales and profitability reports in-store to collaborate with management on operational action plans, increase sales performance, and monitor store expenditure.
- Review and stay updated on in-store product performance to provide feedback to the support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness, including in-store marketing and competitor shopping. Drive credit, insurance, mobile, and cellular performance to meet budget.
- Conduct compliance checks through defined processes (admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, security, etc.) to ensure compliance with policies and procedures.
- Ensure the implementation of customer experience processes, including business instruction execution, markdowns, repricing, promotions, visual standards, customer feedback, and housekeeping, to meet service standards.
- Lead and motivate the team to achieve KPIs and operational goals aligned with company values.
- Identify and drive training, coaching, and development needs, focusing on talent management and succession planning.
- Recruit, manage performance, and administer HR policies.
- Implement innovation initiatives from Head Office (e.g., Mpos, MRP Empower, E-docs, Money Hub) to enhance customer satisfaction and store processes.
- NQF level 4 (Grade 12) or equivalent
- Minimum 3 years' experience in a store management position
- Skills in sales & service management, budgeting, computer literacy, and communication
- Understanding of retail trade, branding, customer service, cellular, mobile, new accounts, and insurance products
Area Manager - Retail
Posted 11 days ago
Job Viewed
Job Description
Our client in the FMCG Industry is currently looking to employ an Area Manager – Retail, based in Johannesburg.
Requirements:
Minimum 3 years' experience in an FMCG environment.
Matric (Grade 12) is required. A post-matric qualification would be advantageous.
Proven sales experience with a strong focus on budgeting and reporting.
Proficient in Microsoft Office and sales reporting tools (e.g., Qliksense).
Exceptional communication and negotiation skills.
Strong analytical and planning ability.
Deadline-driven with high attention to detail.
Ability to work independently and self-manage responsibilities.
A valid driver’s license and willingness to travel locally.
Responsibilities:
Primary Responsibilities:
Report directly to the Regional Sales Manager.
Drive sales within the customer base to achieve set budgets and targets.
Set personal and team goals to meet budgeted sales objectives.
Develop personal strategies to maximize return on investment for the allocated customer database.
Collaborate with supervisors on planning, promotions, and deal structures.
Manage and support the planning and preparation of sales initiatives.
Utilize Qliksense (or similar tools) for daily, weekly, and monthly sales tracking.
Manage samples and free stock budget effectively and ensure proper allocation.
Monitor customer trends and continuously identify opportunities for growth.
Ensure excellent execution of sales strategy within the retail environment.
Please be advised that if you do not receive a response within two weeks of applying, you may consider your application unsuccessful.
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#J-18808-LjbffrChief Credit Officer- ARO Retail
Posted 11 days ago
Job Viewed
Job Description
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption of credit risk management methodology, practice, governance and delivery objectives.This role safeguards the organization's financial health and operational resilience in a dynamic and complex market environment. Involves group independent oversight for Retail Risk, Centre enablement services (e.g. impairments, best practice standards and oversight over key Credit Risk reporting and analysis MI, Models, Capital etc.). Reporting and stakeholder management into ARO and Group Committees (ARO RBB, ARO Management forums, Group, Boards and Regulators).
Job Description
Accountability: Risk Management
- Strategy Formulation and Execution: Strategic challenge and alignment of Business Unit strategies with macroeconomic and regulatory context.
- Determination and proposal of overall Risk Appetite and strategy.
- Risk and Control: Maintenance of and adherence to relevant Policies, Procedures, Standards Frameworks and Regulatory requirements.
- Assurance of robust and thorough risk management activities.
- Development of risk capabilities across business units.
- Establishment of appropriate systems and controls for identifying, assessing, and managing key risks
- Timely escalation and mitigation of risk issues.
- Maintenance of relevant policies, standards, and frameworks.
- Reporting to country and relevant group committees on risk performance and adherence to Risk Appetite.
- Regional oversight of framework and policy adoption for all relevant risks.
- Timely response and remediation of audit and regulatory issues.
- Leadership in retail credit risk across the account life cycle related to credit origination, portfolio management, recoveries and collections and loan loss provisioning.
- Approval of policies, strategies, and procedures for risk management.
- Establishment of governance for Retail Credit Risk teams.
- Responsibility for retail credit risk strategy performance in collaboration with Country Credit Risk Officers & Heads of Credit Risk.
- Operationalization of key projects driving new capabilities and efficiencies.
- Support to the Chief Risk Officer in delivering unit’s plan.
- Identification and collaboration with external partners within approved frameworks and policies.
- Oversight of governance processes regarding engagements with 3rd parties.
- Obtaining necessary approvals for relations/dealings with 3rd parties.
- Regular review of 3rd party processes to ensure adherence to policies.
- Oversee and consolidate Retail Credit across the ARO10 banks in 9 countries across Retail and Micro SME products.
- Governance aligned with ERMF and associated policies and standards.
- Ensuring portfolio returns are above benchmark and with concentration limits and earnings volatility.
- Ensure MCA and CE are rated as Satisfactory for the ARO Retail Credit Risk function. Reviews country Retail Risk ratings as part of assurance and oversight.
- Financial Management: Management resources within the agreed budget of the function.
- A robust understanding of the application of retail models and model risk management.
Accountability: Strategy Formulation and Execution:
- Implementation and embedding of an integrated risk management framework across all business areas and countries.
- Accountability for efficient and effective governance of significant risks and related opportunities.
- Strategic alignment and collaboration with all other risk activities within Absa.
- Provision of clear and constant feedback on progress and challenges within the business to relevant stakeholders, ensuring they are kept informed of current events and issues.
- Regular country visits to influence the adoption and embedding of a coherent risk culture.
Accountability: People Management
- Develop high performing teams.
- Development of capability and talent within the risk function in each country.
- Provision of clear strategic direction, translating and prioritizing goals into business and performance measures.
- Role modelling and embedding Absa values throughout the function.
- Review of resource plans and alignment of resource allocation with business plans and priorities.
- Leadership in talent management, development, and mobility within the function.
- Creation and execution of people plans aligned with business objectives, ensuring succession planning for critical roles.
- Championing diversity and inclusion across the function, ensuring relevant activities are conducted and contributing to Absa's culture strategy.
- Providing input on performance ratings for country and Centre risk teams.
- Utilization of Absa's learning agenda to enhance capabilities within the function.
Accountability: Stakeholder and Relationship Management
- Facilitate effective interaction with Country and group teams, as well as relevant Risk Committees.
- Provide support to the CRO and other management colleagues in internal and external interactions as needed.
- Cultivate and sustain effective relationships with Business/Functional Heads.
- Ensure strategic alignment of ARO risk with Group and Business Unit risk teams.
- Primary Regulator.
Accountability: Business Management
- Take ownership and accountability for coordinating Risk elements during annual planning and review of MTP, STP, and RAF budgets.
- Manage the function's operations effectively and efficiently, aligning with the overall Risk Target Operating Model approved by the ARO CRO.
- Ensure operational adherence to agreed costs and headcount budgets.
- Provide support to the ARO CRO, ARO Credit CRO and their management team in effectively and efficiently operating the Regional Africa Risk Function, consistent with the Risk Target Operating Model endorsed by the Risk EXCO as necessary for the Group.
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
#J-18808-LjbffrAssistant Store Manager - Clicks Olivedale
Posted 13 days ago
Job Viewed
Job Description
Listing reference: click_019479
Listing status: Online
Apply by: 12 March 2025
Position summaryIndustry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Randburg
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our companyClicks Group
IntroductionAre you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Kindly note only applicants who meet the minimum requirements will be contacted.
All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
#J-18808-LjbffrBe The First To Know
About the latest Retail Jobs in Edenvale !
Assistant Store Manager- Clicks Acornhoek
Posted 13 days ago
Job Viewed
Job Description
Listing reference: click_018682
Listing status: Online
Apply by: 4 December 2024
Position summaryIndustry: Wholesale & Retail Trade
Job category: Retail Operations
Location: Johannesburg
Contract: Permanent
Remuneration: Market Related
EE position: No
IntroductionAre you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Kindly note only applicants who meet the minimum requirements will be contacted.
We are committed to the principles of Employment Equity.
#J-18808-LjbffrAssistant Store Manager - Clicks Rosettenville
Posted 13 days ago
Job Viewed
Job Description
Listing reference: click_019594
Listing status: Online
Apply by: 31 March 2025
Position summaryIndustry: Wholesale & Retail Trade
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Johannesburg
Contract: Permanent
Remuneration: Market Related
EE position: No
About our companyClicks Group
IntroductionAre you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Kindly note only applicants who meet the minimum requirements will be contacted.
All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
#J-18808-LjbffrStore Manager
Posted 13 days ago
Job Viewed
Job Description
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Johannesburg
Contract: Permanent
Remuneration: Market Related
EE position: Yes
IntroductionSpar retail stores pty (ltd), a division of the spar group ltd, is recruiting for a store manager – at Johannesburg
Purpose:
The purpose of the Store Manager is to be responsible for the functions of all departments of a store and for brand building exercises relating to the store. Upholding the image and building the reputation of the store ought to be the key responsibilities of a retail store manager.
Key Performance Areas
- Overseeing the functions of all departments of the store.
- Manage shrinkage levels to within the company targeted ratio.
- Implement policies and procedures in order to minimize stock loss.
- Strategizing sales and marketing plans to drive revenue into the store.
- Recruiting and training employees of the store.
- Negotiating with suppliers and vendors for procuring supplies.
- Allocating budgets and planning the finances of the store.
- Evaluating sale reports and customer feedbacks.
- A sound knowledge of SIGMA or an understanding of a similar stock management system.
- Strong analytical skills for generating and interpreting management reports.
- Attention to detail and commitment to maintaining store standards.
- Policy-driven with a focus on adherence to company protocols and guidelines.
- Ability to manage and motivate a team, fostering a positive work culture.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in using retail management software and point-of-sale systems.
- Flexibility to work weekends, holidays and shifts as required.
- Planning new implementations and ideas to increase footfall of the store.
- Controlling the store inventory and ensuring the maintenance of the standards of goods.
- Studying market reports and competitor strategies.
- Setting sales targets for the sales teams and periodically reviewing the same.
- Understanding of working and labour policies and apply these on an everyday basis.
- Degree or diploma in management favorable.
- Retail, merchandising, sales, or any related field with 3 – 5 years’ experience in the retail industry.
- Should possess good written as well as verbal communication skills.
- Should have good interpersonal skills for negotiating with suppliers and vendors.
- Should be a good team leader and possess the ability of keeping the employees motivated.
- Managing staff- staff delegation, staff time and attendance, disciplinary and industrial relations.
- 10 or more years’ experience in a senior management position.
Spar retail stores (pty) ltd is an equal opportunity employer. All positions are placed in accordance with the company’s employment equity plan.
Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.
“Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”.
- The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and/or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes.
- Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly.
- This information is given to us, by you, voluntarily and of your own free will.
- If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application.
- In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties.
- You have the right to access this information while in our possession and make corrections if necessary.
- You have the right to lodge a complaint via email with the office of the Information Regulator, at , if you are unhappy with the manner in which we deal with your information.