429 Retail Environments jobs in South Africa

Store Operations Supervisor

R900000 - R1200000 Y Yassir

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Job Description

Yassir
is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in
45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa
. It is backed (:
$200M in funding
) by VCs from Silicon Valley, Europe and other parts of the world.

We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.

Helping usher the continent into a digital economy era. We're not just about serving people - we're about creating a marketplace to bring people what they need while infusing social values.

We are looking for a Store Operations Supervisor to join our team in Johannesburg, Fourways. In this role your responsibilities will include supervising, motivating and supporting a team of dark store staff within a time-sensitive and demanding operational environment. You will own the day to day running of the dark store.

Responsibilities

  • Oversee the order process from receiving to dispatch
  • Oversee stock operations i.e. stock counts, inventory check-in, stock disposal,
  • Oversee cash management
  • Supervise a team on shift
  • Report to Operations Manager on any matters affecting key Metrics and general performance of the staff
  • Scheduling of shifts

At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.

Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.

We look forward to receiving your application

Best of luck,

Your Yassir TA Team

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Store Operations Manager

R104000 - R130878 Y Speedy Placements

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Job Description

Company Description

A Group of FMCG Stores has a position available for a Store manager in Lenasia

Role Description

This is a full-time, on-site role for a Store Operations Manager located in Lenasia. The Store Operations Manager will oversee daily store operations, including inventory control, managing P&L responsibilities, and ensuring high standards of customer service. Responsibilities include developing operational strategies, managing store staff, ensuring compliance with policies, and optimizing store processes for efficiency and effectiveness.

Qualifications

  • Retail Operations and Operations Management skills
  • Proficiency in P&L Management and Inventory Control
  • Strong Customer Service skills
  • Excellent leadership and team management skills
  • Strong communication and interpersonal skills
  • Ability to work independently and make informed decisions
  • Bachelor's degree in Business Administration, Management, or related field is a plus
  • 5+ years Experience in a retail FMCG environment
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Store Operations Supervisor

R900000 - R1200000 Y Yassir

Posted today

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Job Description

Yassir
is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in
45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa
. It is backed (:
$200M in funding
) by VCs from Silicon Valley, Europe and other parts of the world.

We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.

Helping usher the continent into a digital economy era. We're not just about serving people - we're about creating a marketplace to bring people what they need while infusing social values.

We are looking for a Store Operations Supervisor to join our team in Pretoria East. In this role your responsibilities will include supervising, motivating and supporting a team of dark store staff within a time-sensitive and demanding operational environment. You will own the day to day running of the dark store.

Responsibilties

  • Oversee the order process from receiving to dispatch
  • Oversee stock operations i.e. stock counts, inventory check-in, stock disposal,
  • Oversee cash management
  • Supervise a team on shift
  • Report to Operations Manager on any matters affecting key Metrics and general performance of the staff
  • Scheduling of shifts

At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.

Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.

We look forward to receiving your application

Best of luck,

Your Yassir TA Team

This advertiser has chosen not to accept applicants from your region.

Head of Store Operations

R250000 - R500000 Y Boardriders South Africa

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Job Description

Company Description

Boardriders is a leading action sports and lifestyle company that designs, produces, and distributes branded apparel, footwear, and accessories for boardriders worldwide. The apparel and footwear brands cater to young-minded individuals inspired by a passion for outdoor action sports.

Role Description

This is a full-time on-site role for a Head of Store Operations located in Durban. The Head of Store Operations will be responsible for overseeing retail operations, managing operations, utilizing analytical skills, providing excellent customer service, and leading and managing Area manager teams on a day-to-day basis.

Qualifications

  • Retail Operations and Operations Management skills
  • Analytical Skills
  • Customer Service skills
  • Team Management skills
  • Experience in the retail industry
  • Strong leadership and decision-making abilities
  • Bachelor's degree in Business Administration or related field
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Management in retail outlet

R96000 Y The Brazilia Group

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Job Description

We, as The Brazilia Group, are looking for energetic and sales driven individuals to join our company in a managerial role in the Burgersfort area. The successful candidates need to possess leadership skills in managing staff, admin and their processes, stock takes as well as being target driven. Retail as well as managerial experience in retail sector would be highly advantageous. If you fulfil the criteria please send a photo of yourself, unfiltered, and your updated CV to and

Job Type: Full-time

Pay: From R8 000,00 per month

Work Location: In person

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Retail Finance Manager I – Store Operations

R450000 - R900000 Y Clicks Group Limited

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Job Description

Listing reference:

Listing status: Online

Apply by: 17 September 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: Banking, Finance, Insurance, Stockbroking

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

We are looking to recruit a Retail Finance Manager I to work within the Group Retail Finance department of Clicks Retailers. The role will be based at Clicks Head Office in Cape Town and will report to the Retail Finance Manager from 1 September 2025.

Job description

Job description

To ensure budgeted profit targets are met by planning, directing and coordinating financial support to the store operations team, with particular focus on improving operational efficiencies in the cost base and improving store profitability.

JOB OBJECTIVES

  • To ensure store budgets are aligned with high level business objectives;
  • To ensure that store profit budgets are met through continuous engagement with store operations highlighting risks and opportunities to the divisions and stores and assisting with implementing corrective action;
  • To review store financial performance indicators to highlight exceptions that affect profit delivery and suggesting and implementing recommendations;
  • To drive the forecasting process to ensure detailed forecasts align with high level forecasts;
  • To ensure cost saving opportunities are identified, defined and delivered upon;
  • To perform pieces of analysis on any aspect of the income statement which will positively influence the performance of the divisions;
  • To review property feasibility proposals to ensure accuracy of information and assumptions made when required;

Minimum requirements

Minimum requirements

EDUCATION

  • CA (SA) or CIMA

EXPERIENCE

  • Minimum 5 years of relevant Finance experience.

  • Applicants are required to be residing in Cape Town for in-person interviews as the role is office based.

KNOWLEDGE AND SKILLS

  • Highly analytical and very skilled individual
  • Excellent IT skills including advanced Excel, familiarity with any ERP system and business analysis tools (SQL, Tableau or Power BI a strong plus)
  • Good communication and presentation skills
  • Flexible and a team player
  • Must be self-motivated, self-directed and be able to work under pressure in a fast paced team environment

COMPETENCIES

  • Deciding and Initiating Action
  • Persuading and Influencing
  • Analysing
  • Presenting and Communicating Information
  • Working with People
  • Delivering Results & Meeting Customer Expectations
  • Planning and Organising
  • Learning and Researching

TO APPLY

Please ensure a 3 page CV without a cover letter to be attached when applying.

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Operations Lead / Retail Media and Campaign Management

Cape Town, Western Cape Ad Talent Africa

Posted 2 days ago

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Job Description

permanent

Operations Lead / Retail Media and Campaign Management  - Cape Town / Hybrid

Who We Are:
We are a leading retail media and campaign management organisation delivering innovative, measurable and high-impact marketing solutions for retail clients. Our focus is on operational excellence, strategic campaign execution and fostering high-performing teams.

Who We Are Looking For:
A seasoned operations leader with extensive experience in retail media campaign management and a proven track record of leading high-performing teams. The ideal candidate thrives in fast-paced, evolving environments, ensures operational excellence, drives process improvement and acts as a trusted advisor to clients and internal leadership.

What You Will Do:

Campaign Management

    • Lead end-to-end operational execution of retail media campaigns, ensuring bookings, creative development, execution and compliance reporting meet client and internal standards
    • Manage third - party vendors and media partners across digital and print channels, ensuring adherence to SLAs and delivery timelines

    • Troubleshoot campaign delivery and compliance issues, ensuring timely resolution

    • Act as the ultimate gatekeeper for campaigns, ensuring artwork and bookings meet guidelines and templates, reducing approval delays and maintaining critical paths

    • Propose, document, govern and continuously improve campaign implementation processes



Stakeholder Management ans Collaboration

    • Collaborate with media proposition, insights and platform teams to integrate new media and optimise campaign management and reporting processes

    • Provide senior level visibility to Client Partners and the leadership team on team delivery and progress against campaign management improvements

    • Build and maintain strong relationships with clients at mid to senior levels, acting as a trusted advisor and offering proactive recommendations

    • Deliver excellent client service, with particular focus on marketing and retail media departments, driving satisfaction, growth, and repeat business

    • Oversee issue resolution related to campaign management, anticipating client concerns and coordinating internal teams to deliver effective solutions

Team Leadership

    • Manage, coach and inspire a team of Campaign Executives, Managers and support staff, fostering accountability and high performance

    • Promote a process-driven culture across account and sales teams to optimise campaign operations

    • Act as an inspirational leader to direct reports and the wider organisation, cultivating a collaborative, innovative and high-performance culture

    • Encourage continuous learning, innovation and improvement within the team


What You Will Need:

    • Bachelor’s degree in Marketing, Media, Advertising, Business Management, Communications, or a related field; advanced qualifications are a plus

    • 10–15 years’ experience in retail media campaign management and execution, either client-side or agency-side, with a minimum of 5 years in leadership roles

    • Proven experience managing cross-functional teams, including remote or multi-location teams

    • Strong expertise in digital and print campaign management and vendor/third-party relationships

    • Familiarity with retail media platforms, media planning, creative development, artwork specifications and approval cycles

    • Excellent stakeholder management and project management skills

    • Strong analytical capabilities, with experience in campaign metrics, performance reporting and compliance data

    • Exceptional communication, strategic thinking and decision-making skills

    • Comfortable working in fast-paced, evolving environments while leading change initiatives



Key Competencies:

    • Strategic qnd Critical Thinking

    • Commercial Acumen

    • Operational Leadership and Execution Excellence

    • Communication and Relationship Management

    • Emotional Maturity and Resilience

    • Team Leadership and Development

    • Process Innovation and Continuous Improvement

    • AI and Data Fluency

    • Organising ans Coordinating

    • Competitive Edge and Initiative

REQUIREMENTS

    • Analysis
    • Campaign Management
    • Client Portfolio Management
    • Media Implementation
    • Media Planning / Buying
    • Mediating Problems
    • Operations Management
    • Retail
    • Stakeholder Management
    • Traffic Management

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Customer Service

Paarl, Western Cape R180000 - R250000 Y Sigma Connected Group

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Job Description

What being a part of the Sigma Family means for you
Career development and opportunities to apply for internal promotions following your probationary period.

15 days holiday, with additional days accrued the longer you have been a part of the Sigma Family.

Monthly, Quarterly and Annual awards with marvelous prizes.

Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

R1600 bonus for each friend that you refer to join the Sigma Family who passes probation.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Discounted optional Medical Insurance.

Free and convenient transport options to make travelling a breeze.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse and inclusive workplace - all amazing people are welcome in the Sigma Family.

What Your Day-to-Day will Look Like
You will be based in the vibrant town of Paarl, our offices offer an exciting opportunity for you to excel in a dynamic environment. This campaign focuses on both inbound and outbound collections, managing various back-office tasks, and handling general inquiries. As a key team member, you will respond to all calls with professionalism, courtesy, and friendliness, adhering closely to campaign guidelines, scripts, and systems.Efficiency is paramount as you manage customer contacts, consistently meeting or exceeding company expectations. Reporting directly to a Team Manager who began their journey as an advisor, you'll benefit from their firsthand experience and dedicated support. Your role will involve striving towards diverse Key Performance Indicators, ensuring both individual and team targets are achieved.If you're ready to thrive in a role that values initiative, teamwork, and commitment to customer satisfaction, this is the ideal opportunity for you. Join us in Paarl and contribute to our success story today

What Amazing People Will Bring to the Role
Join our dynamic team if you're passionate about delivering exceptional customer service With a Matric certificate and valuable experience in a BPO/UK call centre environment, your proficiency in English is top-notch. You're forward-thinking, always striving for excellence, and derive satisfaction from helping others with their challenges. Your outstanding listening skills, clear communication, and empathy make you adept at resolving customer queries and disputes confidently.

You thrive on embracing change and excel both independently and as a team player. Working towards KPIs motivates you, and you eagerly seek feedback to continually improve. Comprehensive training and ongoing coaching ensure your success and growth throughout your career.

While we value your existing skills, we're more interested in your eagerness to learn and your drive to excel. If you're ready to shine and possess the attributes we're looking for, this is the perfect place for you to thrive

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Customer Service

R120000 - R360000 Y Sigma Connected

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Job Description

What being part of the Sigma Family means for you:

What being a part of the Sigma Family means for you

Career development and opportunities to apply for internal promotions following your probationary period.

15 days holiday, with additional days accrued the longer you have been a part of the Sigma Family.

Monthly, Quarterly and Annual awards with marvelous prizes.

  • Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

R1600 bonus for each friend that you refer to join the Sigma Family who passes probation.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Discounted optional Medical Insurance.

Free and convenient transport options to make travelling a breeze.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse and inclusive workplace – all amazing people are welcome in the Sigma Family.

A bit more about the Opportunity.:

What Your Day-to-Day will Look Like:

You will be based in the vibrant town of Paarl, our offices offer an exciting opportunity for you to excel in a dynamic environment. This campaign focuses on both inbound and outbound collections, managing various back-office tasks, and handling general inquiries. As a key team member, you will respond to all calls with professionalism, courtesy, and friendliness, adhering closely to campaign guidelines, scripts, and systems.Efficiency is paramount as you manage customer contacts, consistently meeting or exceeding company expectations. Reporting directly to a Team Manager who began their journey as an advisor, you'll benefit from their firsthand experience and dedicated support. Your role will involve striving towards diverse Key Performance Indicators, ensuring both individual and team targets are achieved.If you're ready to thrive in a role that values initiative, teamwork, and commitment to customer satisfaction, this is the ideal opportunity for you. Join us in Paarl and contribute to our success story today

What amazing People will bring to the role:

What Amazing People Will Bring to the Role:

Join our dynamic team if you're passionate about delivering exceptional customer service With a Matric certificate and valuable experience in a BPO/UK call centre environment, your proficiency in English is top-notch. You're forward-thinking, always striving for excellence, and derive satisfaction from helping others with their challenges. Your outstanding listening skills, clear communication, and empathy make you adept at resolving customer queries and disputes confidently.

You thrive on embracing change and excel both independently and as a team player. Working towards KPIs motivates you, and you eagerly seek feedback to continually improve. Comprehensive training and ongoing coaching ensure your success and growth throughout your career.

While we value your existing skills, we're more interested in your eagerness to learn and your drive to excel. If you're ready to shine and possess the attributes we're looking for, this is the perfect place for you to thrive

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Customer Service

Stellenbosch, Western Cape R120000 - R180000 Y The Created

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Job Description

About us

The Created is a rapidly growing South African online jewellery company with a strong social media presence. We specialise in high-quality, waterproof, and tarnish-resistant pieces for everyday wear.

We operate across B2C, B2B, corporate gifting, and events.

Founded by Marlise, a qualified accountant who started the business while completing her articles, The Created began as a side hustle in a single garage. Today, it has grown into a full-time venture with a dedicated team of full-time employees and a warehouse in Stellenbosch.

We are driven by excellence in customer service, operational efficiency, and a people-first culture.

Rooted in Christian values, The Created is committed to building a business that reflects integrity, stewardship, and care - for our customers, our team, and our partners.

Responsibilities

  • Provide customer service via email, Instagram DMs, and WhatsApp Business

  • Receive and process online orders

  • Pack, ship, and perform quality control on products

  • Assist with general admin tasks and day-to-day responsibilities as needed

Requirements

  • Strong written communication skills

  • Computer literacy

  • Excellent organisational skills

  • Experience in customer service and/or Shopify would be beneficial

Personality / Culture Fit

  • Positive, "yes" mentality

  • Team player

  • Strong alignment with Christian values

We are rapidly growing and in the process of building and improving our systems. You will have the opportunity to play an active role in shaping how things are done. This is a dynamic position, with responsibilities that can change from week to week, so adaptability, initiative, and a willingness to grow with the business are essential.

Compensation

Market-related salary.

How to Apply

Contact Marlise at or send your CV to

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