940 Retail Account Manager jobs in South Africa

Reference: PE000169-HP -2

Our Client is an international company that offers world-class, technologically advanced digital products and services in both B2B and B2C environments. The Group is well known for their technological excellence, innovation, and has one of the most admired brands globally. They have a global sales and operations network, with one of their fastest-growing business units being in South Africa. Due to further dynamic development, we are now looking for a professional and committed individual to take up the position of Retail Key Account Manager.
This position will be based in Centurion, Gauteng.

The primary focus of the role is to maximise performance of this key account in line with agreed strategies and business objectives and through strengthening business relationships with the key people in the organisation.

Reporting to the Sales and Marketing Director, your key outputs include:

• Responsible for achieving the sell-on sales budget for the allocated Accounts and subsequent tasks required in achieving the set targets.
• Develop, implement and monitor Strategic & Tactical Business Plans and co-ordinate all appropriate resources to enable achievement of business objectives for the allocated Accounts.
• Responsible for utilising and planning investments to maximise business performance return on investment.
• Monitor and analyse the Account data and optimise continuous business performance as well as create business opportunities on local level.

• Matric essential.
• Sales and Marketing qualification (highly advantageous) coupled with demonstrated experience in the FMCG Digital/Electronic/Print Retail sector in a related role.
• Minimum 5+ Years of key account management experience (in Digital/ Printing/Camera Retail).
• Computer literate.
• Fluent in English – essential requirement.
• Open to SA citizens with a clear criminal and credit history.
• Valid unendorsed Driver’s License is essential, with own vehicle (preferred).
• Must be well presented and have stature as he/she will be dealing with top management.

• Must possess an ownership mentality and a willingness to take responsibility for tasks through to completion.
• Attention to detail, goal-oriented, and a desire to achieve your objectives.
• Highly organised, good at multi-tasking and able to deal with people at all levels.
• Motivated and self-directed sales professional that can operate within guidelines assigned.
• Exceptional communication, presentation and persuasion skills and positive professional attitude.
• Strong management skills.
• Presentation skills.
• Negotiating and influencing at all levels.
• Problem-solving and decision-making.

Location: Centurion
Profile: Sales and Marketing (KAM)
Career Level: 4-6 years.
Employment: Permanent, full-time
E.E. / Non-EE: Open
Working Hours: Monday to Friday 08H00 - 17H00
Remuneration: Market related basic + Commission, Medical Aid and Provident Fund.

Short listed candidates may be expected to complete and pass assessments before moving to the next stage of the recruitment process.
Should you not be contacted within two weeks, please consider your application unsuccessful.

Join to apply for the Key Account Manager Retail role at Kärcher South Africa

Join to apply for the Key Account Manager Retail role at Kärcher South Africa

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• Drive Kärcher's retail growth by developing strategies and building powerful relationships with major retail chains like Massmart, Clicks, and Dis-Chem.
• You'll be the architect of our retail success, strengthening our brand presence and exceeding sales targets through innovative campaigns.

It would be WOW if you would bring this in:

• 5+ years of proven key account or channel management experience in the retail/consumer goods sector.
• Matric is essential; a relevant Degree or Diploma is a plus.
• Deep understanding of the SA retail landscape (buyer cycles, promotions); experience with major chains is a significant advantage.
• Exceptional negotiation and analytical skills, a valid driver’s license, and flexibility for nationwide travel.

Your WOW impact:

• Achieve and surpass retail sales and profitability targets.
• Develop and execute the channel business plan with regular performance reporting.
• Secure premium in-store visibility and brand presence across all key accounts.
• Conduct regular training to empower retail teams to demonstrate the Kärcher WOW.
• A competitive salary with performance-linked commission.
• Includes a company vehicle, fuel card, cellphone, and laptop.
• We offer Pension, Medical Aid, and employee discounts on our products.
• Benefit from ongoing training via the Kärcher Academy, a supportive team culture, and growth opportunities within a global leader in sustainability and excellence

So: Wanna WOW with us?

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Machinery Manufacturing

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graylink Cape Town, Western Cape, South Africa

graylink Cape Town, Western Cape, South Africa

1 day ago Be among the first 25 applicants

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Job Description

Graylink is a leading technology provider delivering innovative recruitment and talent software solutions to private corporate and public sector customers and we are growing! We are seeking a strategic, results-driven

Job Description

Graylink is a leading technology provider delivering innovative recruitment and talent software solutions to private corporate and public sector customers and we are growing! We are seeking a strategic, results-driven Key Account Manager to join our customer success team. In this role, you will manage a portfolio of medium to enterprise customers, focusing on driving retention, satisfaction, and account growth. You will partner closely with customers to ensure they realise maximum value from our solutions. This is a high-impact role that combines relationship management, strategic planning, and cross-functional collaboration.

Duties And Responsibilities

Your responsibilities will include:

• Manage a portfolio of medium to enterprise customers, ensuring hands-on oversight and engagement.
• Ensure customers realise full ROI from graylink’s ATS software through proactive support and value alignment.
• Partner with customers to deeply understand their recruitment goals and align tailored solutions to meet their evolving needs.
• Monitor customer health metrics and proactively address risks or signals of potential churn.
• Build strong, trust-based relationships with stakeholders at all levels from Exco to end users
• Guide new customers through onboarding, training, and change management initiatives
• Create and execute strategic account plans to deliver measurable ROI for customers
• Act as the primary point of contact for customer inquiries, troubleshooting issues ensuring response are delivered within the agreed SLA
• Manage your customers' commercial contracting, negotiations and instructions for finance/billing.
• Identify and drive upsell and cross-sell opportunities to grow account value
• Maintain accurate customer records and data in CRM systems
• Regularly meet with customers (virtually or onsite) to evaluate satisfaction, usage, and success metrics
• Provide quality assurance of all work delivered to customers where needed
• Review customer performance data to proactively address risks and ensure solution adoption
• Collaborate with product and development teams by sharing customer feedback and participating in feature testing
• Become a specialist in all our products, in our customers, and in our market-positioning.
  
  

• 4+ years of experience in Account Management and Customer Success within a SaaS B2B recruitment or HR tech environment
• A relevant tertiary qualification in IT and/or commerce.
• Direct experience and understanding of recruitment technology and corporate HR business processes.
• Proven ability to drive retention, expansion, and customer satisfaction in a SaaS environment.
• Experience engaging and influencing C-level executives and senior stakeholders.
• Data-driven mindset with proficiency in CRM and customer success software (HubSpot, Intercom, Jira etc.).
• Project and/or change management experience would be advantageous
• Excellent professional communication, negotiation, and problem-solving skills.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Software Development

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SUMMARY :

Are you a Key Account Egg-spert? Are you fluent in feathers and feed, and know your broilers from your breeders? Our client, a clucking impressive multinational leader in animal health, is searching for a Key Account Manager to join their coop of professionals in the Poultry industry. This isn’t just another sales gig, it’s a chance to hatch long-term value, build global partnerships and deliver cutting-edge animal health solutions to top-tier clients!

POSITION INFO :

What You’ll Be Doing (Besides Ruling The Roost) :

• Managing key national and international poultry clients
• Developing sales strategies that actually take flight
• Analysing market trends and pecking out opportunities
• Providing technical consultation and solutions to stakeholders
• Visiting client sites across SA and abroad (travel lovers, this one’s for you!)
• Presenting to senior decision-makers with confidence
• Negotiating like a pro

The Perfect Fit Will Have :

Why This Role Rules The Roost :

Ready to spread your wings? Apply today!

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If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information, contact :

Elzette Hood

Senior Recruitment Specialist : Finance and Audit

Job Description

The Key Account Manager (KAM) will be responsible for driving strategic growth and operational excellence across wholesaler key accounts. This role requires a dynamic individual with strong analytical, relationship-building, and execution capabilities.

1. Sales Performance & Strategy
2. Achieve company sales targets for wholesaler key accounts.
3. Develop and implement a comprehensive key account management strategy tailored to the South African market.
4. Conduct in-depth market and channel research & analytics to support accurate sales forecasting and strategic planning.

1. Ensure optimal stock levels across wholesaler channels to prevent stockouts.
2. Facilitate timely procurement processes for designated customers to ensure uninterrupted order fulfillment.

1. Lead regular executive-level meetings to align on landing estimates and strategic priorities.
2. Build and maintain strong relationships with wholesalers, pharmacy groups, and key stakeholders.
3. Engage with target clients including wholesalers, hospital groups, retail chains, buying groups, IPAs, and medical aids.

1. Address customer queries promptly, providing exceptional support.
2. Maintain a comprehensive database of targeted clients with insights and analytics.

1. Align sales activities with marketing objectives through collaboration.
2. Support promotional initiatives such as conferences and events.

1. Collaborate with Regional Sales Managers and Representatives to drive sales in line with strategies.
2. Spend time in the field to support sales teams and strengthen relationships.

1. Liaise with sales and product managers to identify opportunities.
2. Implement action plans aligned with company strategies.

Bachelor’s Degree and/or MBA preferred.

Media24 B2B division is looking for an experienced Key Account Manager to join its team in a freelance capacity. The ideal candidate should have publishing experience in both print media as well as digital media. The candidate must be able to function independently, as well as part of a team. This position reports to the Sale Manager.

Main Functions/Duties

• Selling advertising space in a B2B magazine focused on the Pharmaceutical and Cosmetic Manufacturing industry, the website, digital products and any other supplements that are introduced.
• Ensuring that the advertising rates charged are the advertised rates and result in the required minimum yield per page.
• Servicing existing client base and building new business relationships by means of face-to-face visits
• Prospecting and developing potential clients for the publication
• Attend product launches, exhibitions and conferences where applicable or deemed necessary in consultation with editor.

Secondary Functions/Duties

• Collaborating with the team to ensure that the publication meets the standards expected.
• Submitting a sales and client visit report weekly accurately to the Sales Manager and alerting him/her timeously to any deviation or potential problem areas.
• Submitting a weekly appointment schedule and report on issues discussed with clients visited.
• Preparing a monthly sales progress report to be sent to the Sales Manager.
• Ensuring sales and material deadlines are met.
• Handling the administrative aspects of the selling process of the publication:
• Production of advertisements and advertorials.
• Ensuring production quotes are marked up by the percentages set by the company.
• Getting production costs signed off by clients.
• Getting advertising material approved and signed off by clients.
• Gathering and checking of advertising material.
• Ensuring deadlines are adhered to.
• Assisting with the collection of debt when appropriate.
• Keeping correct and updated records of clients on the CRM system.
• Assisting and communicating with the accounts department in the invoicing of clients where appropriate.
• Assisting with the marketing and promotion of the publication wherever necessary.
• Completing and submitting supplier invoices for payment timeously.
• Working in close partnership with the Editor to promote the magazine.
• Monitoring the adverts placed in competitive magazines.
• Ensure the magazine maintains worldclass standards, with a strong brand image.
• Be involved in planning new brand extensions.

KPA

• Achieves revenue target set.
• Achieves agreed minimum yield per page.
• Attends client and industry related events (including Launches, congresses, exhibitions etc).
• Meets with clients face to face (minimum per week to be agreed).
• Achieves new business targets set.
• Submits accurate sales reports on a weekly basis

The successful candidate will operate as an independent service provider and will not be entitled to employee benefits.

Herotel Business is looking for skilled Key Account Managers to create long-term, trusting relationships with our enterprise clients.

The role is to oversee a portfolio of Enterprise Business customers, process new business, and build direct relationships with Enterprise clients.

The Key Account Manager will also work closely with internal teams to leverage enterprise resources and maximize revenue opportunities within client accounts.

• Manage a portfolio of key enterprise accounts to achieve long-term success.
• Develop positive relationships with enterprise clients.
• Assist with onboarding new enterprise clients alongside the Head of Sales.
• Conduct "Welcome" meetings with new clients, sharing communication streams and relevant information.
• Promote Herotel enterprise products to clients to ensure optimal sales and satisfaction.
• Track sales targets aligned with enterprise objectives.
• Articulate the value of our products/services within client organizations.
• Upsell and cross-sell where opportunities exist.
• Process upgrade/downgrade requests and submit signed quotes for billing.
• Convey client requirements to operations teams regularly.
• Provide monthly sales forecasts.
• Submit installation quotes and escalate unresolved issues.
• Assess feasibility of new requests and provide quotes.
• Present latest pricing on new services.
• Report on quotes accepted for new services and upgrades.
• Assist with ad-hoc duties as needed.
• Manage contacts and tickets, with reporting on sales activities.

• Grade 12
• Relevant tertiary qualification beneficial
• 2-5 years in Key Account Management or similar
• Customer support experience
• Understanding of Herotel networks and limitations
• Strong decision-making skills
• Excellent sales, negotiation, and consultation skills
• Knowledge of value creation metrics
• Understanding of the relevant geographic/sector business realities
• Solid account management skills
• Strong responsibility, communication, and time management skills
• Ability to work under pressure and meet deadlines
• Excellent knowledge of Herotel services and feasibility checking

If interested and qualified, please submit your CV with contactable references.

Note:

• Preference for suitable Previously Disadvantaged Individuals, per Herotel’s Employment Equity Plan.
• Submission of CV authorizes Herotel to process your personal data.
• Refer to our Privacy Policy on our website for details.
• If no feedback within 4 weeks, consider your application unsuccessful.

time left to apply End Date: August 29, 2025 (8 days left to apply)

job requisition id R103278

Position: Key Account Manager

Job Description:

n/a

n/a

• Obtain business recruitment needs from new and existing clients
• Load job requisitions
• Conduct Recruitment Strategy Discussions, with Hiring Managers, in line with job description requirements
• Work closely with the Recruitment Consultant to find and place candidates
• Provide monthly reports – in terms of Talent Acquisition KPI’s, and other ad-hoc reports required by the client
• Leverage relationship networks and partnerships to gain influence and support.
• Demonstrate personal commitment to business partners by fulfilling responsibilities, following partnership agreements, involving others and removing obstacles to team accomplishments.
• Support the business by providing an exceptional level of service delivery which includes attending to queries timeously and effectively.
• Attend to queries in a professional manner both in person and in writing and timeously.
• Adhere to SLA turnaround times where appropriate.
• Develop awareness of client future business needs and identify potential opportunities

time left to apply End Date: August 29, 2025 (8 days left to apply)