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Our client specializing in the manufacturing and distribution of superfood is looking for a Marketing Account Manager to join their team based in Muizenberg, Cape Town.

Role Overview:
A dynamic individual to fulfil a marketing role, with the primary focus on managing general marketing needs including working on advertising campaigns with paid partners, community management, and social media engagement, and helping to manage the growth of a Direct-to-Consumer (DTC) eCommerce site, global growth strategy, some B2B marketing, and coordinating the timelines and relevant partners to move the strategy forward. A role that requires an organized and dynamic person who is keen to grow with the brand.

Key Responsibilities:

• Manage baseline marketing activities: social media, content creation, posting, & copy.
• Oversee ambassadors, influencers, & content creators, ensuring a steady flow of quality content.
• Act as the liaison and account manager between the brand and the paid media agency.
• Coordinate with the agency for newsletters, strategy, design, and video editing.

Essential Skills and Traits:

• Excellent communication skills, organization, time management, and efficiency.
• Persuasive and adept at representing the brand to potential content creators and ambassadors.
• Strong creative eye for distinguishing between high-quality and mediocre content.
• Ability to curate mood boards and guide photographers for brand-aligned photo shoots.

Desired Experience:

• Previous experience in a similar role is beneficial but not paramount.
• Proven track record of commitment and longevity in previous roles.
• Familiarity with technologies like Shopify and the ability to adapt to new tools like ClickUp.

Personal Attributes:

• Shares brand values, particularly in health and wellness.
• Strong teamwork ethic, commitment, and ability to connect with the team.
• Young (+- 27-32), dynamic, and in tune with new technologies and trends.

Additional Considerations:

• Budgeting and financial understanding of the marketing department are bonuses.
• Capability to manage a content team, scheduling, and internal communication.

Recruitment Focus:
Looking for the right calibre of person, aligning with the brand's ethos and team culture, over specific marketing experience.

NOTE: This is a hybrid position with a 2/3 weekly split.

Monthly

Main Purpose of the Job

The Account Manager is responsible for managing client relationships, ensuring service delivery, and achieving commercial and operational targets for assigned accounts. The role acts as the primary link between Booyco Electronics and the client, ensuring SLA compliance, safety, and service excellence. This position is pivotal to business retention and growth, and it requires proactive issue resolution, effective communication, and the ability to create 'Raving Fans' through exceptional performance.

Education , experience and competencies

• Matric + Bachelor’s Degree/Diploma in Electrical Engineering / Electronics / or related technical field.
• 5 years’ experience in a technical account management or client-facing role within the mining or heavy industrial sector.
• Proven ability to manage key accounts and deliver against SLAs.
• Strong technical knowledge of electronic/electrical systems and equipment.
• Excellent communication, negotiation, and problem-solving skills.
• Valid driver’s licence and willingness to travel extensively.

Responsibilities

• Manage and expand relationships with assigned customer accounts, acting as the primary point of contact.
• Conduct regular site visits and client meetings to maintain strong relationships and resolve issues proactively.
• Ensure compliance with contractual service level agreements (SLAs).
• Monitor and report on account performance, identifying risks and opportunities.
• Collaborate with internal teams to ensure seamless service delivery.
• Drive growth by cross-selling solutions to existing clients and identifying new business opportunities.
• Compile and submit accurate month-end and quarterly client reports.
• Maintain a minimum of 80% client satisfaction rating on feedback surveys.

• Primary owner of all customer relationship building and engagements in the designated portfolio
• Proactively mitigates and defends the base while driving portfolio revenue growth
• Develop a healthy, productive and respectful relationship with all key customers/ stakeholders based on integrity and professionalism
• Acquire a thorough understanding of key customer needs and requirements, to provide relevant and value adding solutions to deepen the relationship and service offerings
• Uphold sales best practice of accurately documenting sales plans, account development plans (ADP), engagement plans, tracking and monitoring sales conversions and implementation
• Develop a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed
• Own escalated customer complaints for the portfolio and collaborate with the relevant internal stakeholders to ensure they are closed to cultivate trust and delight our customers
• To support finance in recovering overdue and non-payment by clients
• Ensure the correct products and services are delivered to customers in a timely manner as per the customer needs and objectives
• Serve as the link of communication between key customers and internal teams to ensure both proactive and reactive engagements are managed seamless
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  
  
  

• Prepare monthly/ Weekly Run Rate and Demand Management
• Perform Sales Analysis by product
• Annual Sales Strategy & Budget Planning
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Forecast and track key account metrics
• Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic Account Plan / Joint Account Planning)
  
  
  

• B Degree/Equivalent
• A Post Graduate Degree advantageous
• A minimum of 3+ years’ (Account Manager) OR 5+ years’ (Senior Account Manager) work experience in a Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
• Portfolio management
• Ability to increase NPS results and reduce administrative expense
• Ability to build relationships
• A valid driver’s licence
  
  

• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing multi- industry sales and demonstrate profitable revenue growth
  
  
  

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy
  
  
  

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
  
  
  

Join to apply for the Account Manager role at 7FigureDocs

Join to apply for the Account Manager role at 7FigureDocs

TO APPLY FOR THIS JOB, PLEASE COMPLETE THE APPLICATION FORM HERE:

All applications MUST be submitted through this form; otherwise, they will not be considered.

JOB POST:

Must speak fluent English and Spanish***

A fast-growing agency is seeking a skilled and strategic Account Manager to manage client accounts for our diverse range of clients.

You will be responsible for overseeing client accounts, ensuring the smooth execution of projects, and maintaining strong client relationships. This means managing communication, coordinating deliverables, and ensuring that clients' needs are met efficiently, all while keeping their satisfaction and business goals at the forefront!

What you can expect:

• Join one of the fastest-growing media buying teams.
• Enjoy a fully remote position with flexible working hours.
• Be part of a world-class team committed to your success.
• Experience a fast-paced work environment that promotes learning and professional development.

Responsibilities:

• Project Management
• Relationship Building
• Support/Strategy Calls with Clients
• Upselling Clients into higher packages
• Being fully responsible for the success of the client
• Full team communication through Slack
• Support calls, texts, and emails with 30 to 50+ client accounts

This is mainly a role for very organized & detail oriented individuals who can manage a lot of moving parts and have real world experience managing client relationships via email, text, and phone support.

We're looking for long-term team members that can manage themselves working from home, are reliable, committed to excellence, and want to grow within a company as key role player.

• Must be extremely organized with strong verbal and written communication skills.

Requirements:

• Proficiency in English and Spanish (spoken and written) at B2 level or higher.
• Client Communication Skills
• A cheerful personality and strong people skills.
• Excellent listening skills and attention to detail.
• Ability to follow step-by-step instructions.
• Reliable internet connection and stable electricity.
• A high-quality headset.
• Internet speed of at least 20 Mbps download and 10 Mbps upload.
• Availability to work any of the following shifts:

All Schedules are in Eastern time:

Monday - Friday 9 AM - 6 PM (EST) - with an hour break for lunch

Once hired and assigned a shift slot, this will be your permanent schedule, and you will be expected to work the same days and times each week.

The pay for this role is between $10 and $5 USD per hour, with opportunities for additional hours and bonuses. Please only apply if you are satisfied with this rate.

APPLICATION FORM:

NOTE: Applications must be submitted through the application form.

• Seniority level Entry level

• Employment type Full-time

• Job function Project Management and Management
• Industries Advertising Services

Referrals increase your chances of interviewing at 7FigureDocs by 2x

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To oversee and manage customer relationships of the large enterprise customers/key accounts, leveraging of our products and solutions to address the customer needs. Enables the solution delivery through collaborating with internal and external stakeholders with the objective to defend and grow the base. Drives and delivers sales targets, customer experience and commercial objectives of the portfolio through sales discipline and practice of account planning, pipeline and opportunity management

Sales & Stakeholder Management

• Primary owner of all customer relationship building and engagements in the designated portfolio
• Proactively mitigates and defends the base while driving portfolio revenue growth
• Develop a healthy, productive and respectful relationship with all key customers/ stakeholders based on integrity and professionalism.
• Acquire a thorough understanding of key customer needs and requirements, to provide relevant and value adding solutions to deepen the relationship and service offerings
• Uphold sales best practice of accurately documenting sales plans, account development plans (ADP), engagement plans, tracking and monitoring sales conversions and implementation
• Develop a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed.
• Own escalated customer complaints for the portfolio and collaborate with the relevant internal stakeholders to ensure they are closed to cultivate trust and delight our customers.
• To support finance in recovering overdue and non-payment by clients.
• Ensure the correct products and services are delivered to customers in a timely manner as per the customer needs and objectives.
• Serve as the link of communication between key customers and internal teams to ensure both proactive and reactive engagements are managed seamless.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Reporting

• Prepare monthly/ Weekly Run Rate and Demand Management
• Perform Sales Analysis by product
• Annual Sales Strategy & Budget Planning
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Forecast and track key account metrics
• Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic Account Plan / Joint Account Planning)

• B Degree/Equivalent
• A Post Graduate Degree advantageous
• A minimum of 3+ years’ (Account Manager) OR 5+ years’ (Senior Account Manager) work experience in a Sales and Service experience in the telecommunicationsor technology related environments e.g. (ICT) with demonstrated experience in:
  
  • Portfolio management
  • Ability to increase NPS results and reduce administrative expense
  • Ability to build relationships
• A valid driver’s licence

Technical Competencies

• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing multi- industry sales and demonstrate profitable revenue growth

Behavioural Competencies

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 28 August 2025.

The base location for this role is Vodacom East London.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Overview

We are seeking a customer-centric Account Manager to lead digital transformation initiatives and drive impactful business outcomes for our clients. This role is ideal for a seasoned professional who thrives on building trusted relationships, aligning customer priorities with Microsoft’s solutions, and delivering high-value engagements.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications

• Bachelor's Degree in Business Administration, Technology, or similar
• Azure Certifications
• Extensive account management experience in cloud technology and core infrastructure
• Solid experience in a customer-facing role dealing with enterprise clients

Responsibilities

1. Develop and oversee the execution of account plans using standard sales and delivery methodologies for multiple accounts, ensuring high-volume sales for Microsoft and the customer, aligned with goals, outcomes, and forecasts. Lead diverse, high-performing teams and coordinate with internal industry experts on account planning and execution. Identify new business opportunities and drive account growth by understanding partner goals and creating mutual business growth strategies. Ensure achievement of revenue and consumption targets and drive joint account governance through regular customer planning meetings. Identify stakeholders, customer needs, and priorities; propose solutions and sales plays; leverage sales acumen to pursue new opportunities based on customer strategy.
2. Think strategically about customer planning for assigned accounts, setting standards and priorities, and engaging decision-makers for long-term business planning. Anticipate account needs to transform enterprise accounts into strategic accounts. Influence scaling of strategic plans involving partners and senior leadership. Ensure documentation of plans in the Account Plan.
3. Expand networks of internal and external partners and decision-makers to grow sales and partner impact, providing a seamless account management experience. Engage with key partners to promote business and technology transformation strategies, share opportunities, and drive deal closure. Collaborate directly with partner sellers to generate momentum and close opportunities.
4. Oversee multiple accounts, leading planning and prioritization to meet account needs. Develop strategies to manage pipelines, review forecasts, assess risks, and align strategies with business priorities. Lead virtual teams to re-prioritize while maintaining accountability. Prioritize projects to achieve outcomes, reducing complexity for customers and internal teams by focusing on strategic partners.

Benefits and perks listed below may vary depending on employment nature and location: industry-leading healthcare, educational resources, discounts, savings and investments, parental leave, generous time off, giving programs, networking opportunities.

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The successful applicant will manage multiple integrated campaigns for clients. This person will be the primary point of contact between the client and the agency ultimately be responsible for the smooth running of the account: operationally, creatively and financially.

The Account Manager will also be responsible to build and maintain healthy relationships with clients in order to maximize the client account billings and generate on-going business with a view to developing retainer-based relationships with clients including the successful and profitable stewardship of clients' brands. You will be required to keep abreast of the latest digital trends and technological advances in order to do so.

Responsibilities

• Setting up meetings with clients and other agency staff
• Liaising with, and acting as the link between, the client and advertising agency by maintaining regular contact with both and ensuring that communication flows effectively
• Overseeing the status of advertising campaigns
• Negotiating with clients and agency staff about the details of campaigns
• Presenting creative work to clients for approval or modification
• Handling budgets and managing campaign costs
• Writing reports, keeping records and financial details
• Helping to secure new business
• Monitoring the profitability of accounts
• Becoming familiar with the nature of clients' products, business culture and competition
• Monitoring the effectiveness of campaigns

Requirements:

• At least 2 years' Account Management experience
• Must have at least 2 years' digital agency experience
• Must have a good understanding of technology and platforms
• Must have proven experience in working on accounts with a quick turnaround time and ability to perform well under pressure

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website , and follow VML on our social channels via Instagram , LinkedIn ,and X .

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