14 Restaurant Lead jobs in South Africa

• Supervise and coordinate front-of-house staff, ensuring high standards of service.
• Assist in staff training, rostering, and performance management.
• Monitor guest satisfaction and handle enquiries or complaints professionally.
• Oversee daily operations, including reservations, seating, and workflow management.
• Maintain compliance with health, safety, and hygiene standards.
• Support inventory management and stock control as needed.
• Ensure seamless communication between front-of-house and kitchen teams.

• Previous experience in a supervisory role within a restaurant, café, or hospitality environment.
• Strong leadership and team management skills.
• Excellent customer service, communication, and problem-solving abilities.
• Ability to work in a fast-paced environment and under pressure.
• Basic understanding of health, safety, and hygiene regulations.

Our restaurant is looking for a strong capable front of house manager. The candidate must:

• have previous restaurant management experience

• Be customer focussed

• Ability to work long hours especially over weekends

• Schedule and manage staff

• Stock control and stock take

• Ability to work with a diverse team

• Ability to speak turkish or arabic is a strong advantage

• Experience working in a halaal environment

Job Type: Full-time

Pay: R8 000,00 - R15 000,00 per month

Experience:

• Restaurant management: 3 years (Preferred)

Language:

• Arabic (Preferred)
• Turkish (Preferred)

License/Certification:

• Drivers licence (Preferred)

Work Location: In person

At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.

We also offer growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package.

Our care for our staff and our dedication to social and environmental responsibility sets us apart. Join our community that values respect, care, and growth.

Restaurant Supervisor (Pool Area & Splash Caf)

Fixed Term Contract

This exciting opportunity is for a vibrant, energetic, and experienced Restaurant Supervisor who will be primarily responsible for jointly managing the Pool Area and Splash Caf, ensuring that every one of our guests receives personalised attention every time.

You will delight our guests by offering trend-setting and innovative products and outstanding service experiences. Providing operational and administrative support to the Pool Manager and team, as well as assisting in achieving operational profitability by driving sales targets and managing costs, will form part of your role.

You will set and maintain standards at the Pool area and Splash Caf, as well as conduct regular guest service, menu, sales and standards training with staff, so that they can offer world-class service to our guests.

Leading teams of people, encouraging teamwork and personal accountability, and thereby promoting staff engagement and retention, as well as managing staff processes such as personal presentation, recruitment, performance, and conduct, will form part of your responsibilities.

Along with your Matric Certificate, you have a relevant qualification from a recognised South African or International Educational Institution and at least 2 years experience in a similar role in a busy, up-market hotel.

You must be flexible and able to work shifts, be computer literate in Microsoft Windows applications, and have an interest in and experience using various hospitality technology suites, such as Micros.

You will bring your polished and professional attitude, alongside your outstanding verbal and written communication skills, to this role. Your extensive knowledge of food and drink, including cocktails, wines, and spirits, will shine as you help deliver exceptional experiences. Combined with your understanding of hotel offerings, competitors, and the local area, you will drive success through your leadership, financial acumen, and sales expertise. With the ability to work autonomously and take initiative, you will play an integral role in our team, inspiring and leading others to achieve remarkable results.

To apply, please click on the apply button and follow the instructions.

Closing date: 16 September 2025.

We are an equal opportunity employer.

Only short-listed external applicants will be contacted.

Our restaurant is looking for a strong capable front of house manager. The candidate must:

• have previous restaurant management experience

• Be customer focussed

• Ability to work long hours especially over weekends

• Schedule and manage staff

• Stock control and stock take

• Ability to work with a diverse team

• Ability to speak turkish or arabic is a strong advantage

• Experience working in a halaal environment

Job Type: Full-time

Pay: R8 000,00 - R15 000,00 per month

Experience:

• Restaurant management: 3 years (Preferred)

Language:

• Arabic (Preferred)
• Turkish (Preferred)

License/Certification:

• Drivers licence (Preferred)

Job Purpose
To assist in managing the daily operations of the hotel restaurant, ensuring smooth service delivery, exceptional guest experiences, and consistent adherence to hotel standards. The Restaurant Supervisor plays a key role in supervising the front-of-house team, supporting staff development, and upholding brand values and service excellence.

Key Responsibilities
Operational Excellence

• Support the Restaurant Manager in the day-to-day running of the restaurant, ensuring high levels of efficiency and service.
• Oversee the preparation of dining areas for breakfast, lunch, and dinner service, including setup for hotel guests and external patrons.
• Coordinate service flow between front-of-house and kitchen to maintain smooth operations.
• Monitor dining room ambiance, cleanliness, and presentation in line with hotel standards.

Guest Experience

• Greet guests warmly and ensure they feel welcome throughout their dining experience.
• Handle guest complaints or concerns promptly and professionally, escalating when necessary.
• Ensure VIP and special guest preferences are met, working closely with Front Office and Reservations teams when needed.
• Encourage feedback and ensure guest satisfaction scores are consistently high.

Team Leadership

• Supervise and support waitstaff, hosts, and other front-of-house personnel during service.
• Assist with staff scheduling, training, mentoring, and ongoing performance development.
• Lead daily briefings and pre-shift meetings to align the team on service standards, bookings, and specials.
• Uphold grooming, uniform, and conduct standards in accordance with hotel policies.

Compliance & Administration

• Ensure compliance with health and safety, food hygiene, and licensing regulations.
• Assist in stock control, ordering, and inventory checks for the restaurant.
• Help with billing, daily cash-ups, and reconciliation using the hotel's POS systems.
• Prepare shift reports and communicate issues or operational feedback to management.

Experience & Qualifications

• Minimum 2-3 years' experience in a supervisory role within a 4- or 5-star hotel restaurant or similar hospitality environment
• Hospitality qualification or management training preferred
• Valid Food Safety and/or liquor license certification
• Strong knowledge of food & beverage service standards and hotel protocols

The Café Gannet restaurant, famously known as "Mossel Bay's seafood House", was founded in 1988. Situated in the heart of Mossel Bay, neighboring the Dias museum complex with a north facing scenic ocean view. We aim to provide the finest, fresh, sustainable seafood that the local coast line has to offer. We are a 135 seater restaurant.

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.

Assist management in training, scheduling, evaluating, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects).

Perform other reasonable job duties as requested by Management.

IDEAL CANDITATE

• Able to work in a fast paced working environment.
• Have a guest orientated mindset.
• Work well under pressure.
• Lead by example and manage people.
• Must have 2 years experience in similar position.

Job Type: Full-time

Work Location: In person

The
President Hotel
, one of Cape Town's most loved hotels, is on a journey to be recognised as a true luxury destination. Our purpose is simple yet powerful: to create and inspire memorable experiences, while living our values of
Teamwork, Respect, Integrity, and Excellence
.

With
349 stylish rooms, suites, and apartments
, breathtaking views of the Atlantic, a
palm-fringed infinity pool
, renowned restaurants, and
state-of-the-art event facilities
, the President Hotel offers an iconic environment where excellence meets opportunity.

We are now accepting applications for a
Restaurant Supervisor
- someone with passion, energy, and strong leadership skills to support the Restaurant Manager in delivering world-class dining experiences in one of our signature outlets.

The successful candidate will be a confident leader with excellent communication skills, who thrives in a guest-facing environment and is committed to maintaining the highest levels of service excellence.

Essential Requirements

• Minimum of 3-5 years' Food & Beverage experience in a 4/5-star hotel or fine-dining restaurant
• At least 1-2 years' supervisory experience within restaurant or F&B operations
• Hospitality Management/F&B Diploma or equivalent qualification (advantageous)
• Strong knowledge of food and beverage service standards, wine service, and menu presentation
• Proficiency in MS Office; knowledge of POS systems will be advantageous
• Excellent communication and interpersonal skills with a strong guest service focus
• Strong leadership, team-building, and training skills
• South African citizen with a valid ID
• Flexibility to work shifts, weekends, and public holidays

Key Duties & Responsibilities

• Supervise the daily operations of the restaurant, ensuring smooth and efficient service
• Lead, mentor, and support restaurant staff, fostering a positive and professional team culture
• Maintain and uplift 5-star guest service standards, ensuring memorable dining experiences
• Handle guest feedback and resolve service concerns effectively
• Assist with staff scheduling, stock control, and ordering
• Monitor floor operations, ensuring strong coordination between kitchen and service teams
• Ensure compliance with cashiering, billing, and POS procedures
• Support upselling initiatives and contribute to revenue growth
• Maintain strict adherence to health, safety, and hygiene regulations
• Assist in the planning and execution of special functions and events

Please Note
The President Hotel is an equal opportunity employer, and our Employment Equity Plan will be considered in all appointments. Should you not be contacted within two weeks of the closing date, please consider your application unsuccessful.