27 Resorts jobs in South Africa

Overview

Port Shepstone – KwaZulu Natal – South Africa

South Africa’s leading corporate player in the development and management of property and the leisure sector has this opportunity at Head Office in Port Shepstone. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

• Establishing company procedures, POS requirements, standards (including financial) and ensuring that they are maintained at all Body Bliss Day Spa’s, adventure activities and related Outsource Partners.
• Extremely competent in implementing and understanding all aspects of controls / POS systems across all outlet operations
• Overseeing efficient and cost-effective stock control and asset management systems.
• Staff management related duties such as assisting with staff recruitment, staff performance, staff training as well as the efficient use of time by all personnel.
• Budgetary requirements must be adhered to

• Tertiary qualification advantageous
• Proven Spa, adventure activities history, as well as a history of experience in the Hospitality industry
• Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
• Excellent understanding of all aspects of Hospitality Operations
• Excellent administrative skills
• Experience in the operational, labour and financial aspects of a resort, spa, adventure activities and outsourced operators
• Sound understanding of budgeting
• Driver’s license and ability to travel at short notice or without prior notice for long periods
• Based at Head Office in Port Shepstone – no accommodation included
• Ability to work under pressure and meet deadlines
• Above average interpersonal skills
• Analytical ability and multitasking
• Working knowledge of MS Office, Excel etc
• Excellent communication skills both written and verbal
• Flexibility to travel

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Travel Arrangements

Referral statements and additional generic content have been removed to focus on the role responsibilities and qualifications.

Overview

We are looking for a meticulous and strategic Resort Content & Information Coordinator to oversee the accuracy and consistency of resort property information across various digital platforms. This role ensures that all content is not only correct but also optimized for clarity and guest engagement, supporting the resort’s brand presence and marketing efforts.

• Maintain and update resort property details—including descriptions, amenities, pricing, and policies—across multiple online platforms such as the official website, booking engines, and third-party travel sites.
• Ensure consistency, accuracy, and quality of all property content to enhance guest experience and support brand integrity.
• Collaborate with marketing and operations teams to develop clear, engaging, and informative content aligned with the resort’s positioning.
• Monitor platforms regularly to detect and resolve any discrepancies or outdated information.
• Leverage platform tools and content management best practices to optimize visibility and user engagement.
• Stay up to date with industry trends and platform updates to recommend improvements in content presentation and platform usage.
• Train and assist team members on proper content management and platform utilization.
• Generate performance reports related to content accuracy and platform engagement to inform ongoing content strategy.

• Strong attention to detail and excellent organizational skills.
• Experience in content management, preferably in the hospitality or travel industry.
• Familiarity with digital platforms, booking engines, and CMS tools.
• Solid written communication skills with the ability to create clear and engaging property content.
• Collaborative mindset with strong interpersonal skills.
• Ability to multitask and work independently.
• Analytical skills to evaluate content effectiveness and platform performance.

South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Head Office in Port Shepstone. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

Ref#38/09

Job Description About the Role : My client is seeking a seasoned Operations Manager to lead multiple hotel and resort properties. This strategic leadership role focuses on delivering exceptional guest experiences, fostering staff engagement, and maximizing owner satisfaction. The successful candidate will drive revenue growth, improve EBITDA, and ensure operational excellence across all properties, based at the Head Office. Key Responsibilities :

• Develop and communicate comprehensive strategic plans including operational goals, marketing, sales, and budgets.
• Obtain approval from the Executive team and ensure alignment with group objectives.
• Lead and motivate department heads and staff, fostering a guest-first culture.
• Monitor operational performance against targets, ensuring transparency and accountability through regular reporting.
• Ensure compliance with all relevant regulations, health and safety standards, and audit requirements.
• Partner with finance to prepare budgets, control costs, and optimize revenue opportunities.
• Maintain open communication channels with stakeholders, translating goals into actionable objectives.
• Analyse guest satisfaction scores, implement improvements, and develop strategies to enhance service quality.
• Manage and develop staff, providing coaching, feedback, and fostering a high-performance environment.
• Build and maintain relationships with clients, identifying opportunities to improve operational efficiency and revenue.
• Implement and enforce standards, procedures, and brand guidelines across all properties.
• Collaborate on marketing, sales, and revenue strategies to maximize profitability. Requirements Ideal Candidate Profile :
• Matric / Grade 12 with a tertiary qualification in Hospitality or Tourism (NQF level 6).
• Minimum of 5 years’ experience in a senior operational role within hotels and resorts.
• Proven ability to manage multiple properties, with strong financial and strategic acumen.
• Excellent leadership, communication, and stakeholder management skills. This is a unique opportunity for a dynamic leader to influence the growth and success of premium hospitality properties. If you meet these criteria and are ready for the challenge, my client wants to hear from you.

Port Shepstone – KwaZulu Natal – South Africa

Key Performance Areas
An exciting opportunity has become available for an IT Intern to gain practical experience within the Company. This role is ideally suited to a candidate who has recently completed a relevant tertiary qualification or is currently studying towards one.

The Successful Candidate Will Be Responsible For

• Installing, repairing, upgrading, and maintaining computer hardware and software
• Monitoring and maintaining servers and operating network systems
• Providing technical support and assisting end-users

Minimum Qualifications And Experience

• Tertiary studies in IT industry
• A+, N+, MCP, or equivalent certification
• Basic technical knowledge
• Ability to use hand tools (e.g., screwdrivers, drills, crimping tools)
• Physically able to work in confined spaces or at heights (with safety precautions)

Key Competencies and Personal Attributes

• Strong analytical and problem-solving skills
• Dynamic and proactive approach
• Good communication skills (verbal and written)
• Team player with a willingness to assist and learn
• Ability to follow instructions and adhere to company policies
• Self-starter with a performance-driven mindset
• Excellent interpersonal skills

South Africa's leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Head Office in Port Shepstone. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

Ref#36/09

Apply for this Job

ANEW Hotel Centurion is looking for a Cook. Prepare and cook high-quality dishes while maintaining kitchen standards and supporting operational excellence.

• Prepare menu items to recipe standards
• Maintain portion control
• Execute quality presentation
• Follow food safety protocols
• Maintain station organization
• Support special requests
• Assist with buffet service

• Follow recipe specifications
• Monitor food quality
• Maintain kitchen hygiene
• Practice proper storage
• Check product freshness
• Control wastage
• Label items correctly
• Follow HACCP procedures

• Monitor stock levels
• Report low inventory
• Maintain equipment
• Follow cleaning schedules
• Support cost controls
• Record temperatures
• Assist with stock takes

• Support kitchen operations
• Follow instructions
• Maintain communication
• Assist other stations
• Report issues promptly
• Work efficiently
• Support food service
• Maintain professionalism

• Follow safety protocols
• Maintain hygiene standards
• Use equipment properly
• Report maintenance needs
• Follow cleaning procedures
• Practice food safety
• Support pest control
• Handle waste correctly

• Cooking and food preparation expertise
• Food safety and hygiene knowledge
• Kitchen operations
• Time management and ability to Multitask
• Team collaboration and communication
• Quality focus
• Physical stamina
• Basic math skills
• Menu and recipe knowledge
• Attention to Detail
• Kitchen equipment handling
• Inventory and stock management

• Food quality
• Recipe adherence
• Station organization
• Hygiene standards
• Waste control
• Team support
• Safety compliance
• Customer satisfaction

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Location: Mercantile Hotel New Orleans

Guest Service Agents are the face of the hotel, often the first point of contact for guests upon arrival. They are responsible for accommodating guests and assisting with their needs.

Essential Duties and Responsibilities include, but are not limited to:

1. Approaching all interactions with guests and employees in a friendly, service-oriented manner, maintaining a positive demeanor.
2. Promoting a positive and caring work environment by addressing and resolving conflicts calmly and professionally.
3. Maintaining regular attendance as per the schedule, which varies according to the property's needs.
4. Maintaining high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
5. Greeting guests upon arrival, making them feel welcomed, and following the 5/10 rule.
6. Checking in and out guests, assigning rooms based on requests and reservations, assisting with booking and cancellations, and processing payments.
7. Arranging for special services such as reservations, transportation, directions, or small surprises for special occasions.
8. Minimizing revenue loss by adhering to credit and inventory control procedures, including obtaining proper approval codes.
9. Monitoring customer accounts to ensure credit limits are respected and registration information is accurate.
10. Following hotel policies regarding cash handling and deposit logs.
11. Diffusing conflicts or tense situations with guests effectively.
12. Maintaining a clean and safe work environment, reporting safety issues immediately.
13. Performing other duties as assigned by management.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of customer service experience, hospitality experience preferred.
• Ability to interpret instructions in written, oral, or scheduled formats.
• Effective communication skills in English, both written and spoken.
• Knowledge of reservation and POS systems.
• Proficiency with computers and operating software preferred.
• Ability to multitask, be detail-oriented, and work independently with minimal supervision.
• Must be a team player.

Innisfree Hotels is committed to investing in its team members. We are a fast-paced, expanding company looking for individuals who thrive on challenge, seek responsibility, and value our culture to lead us into future growth.

As a Guest Services Agent at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include:

• Serve as the primary point of contact to ensure personalised, prompt and flawless service to all guests throughout their stay
• Provide accurate information to guests in a courteous manner; fill all reasonable guests requests and requirements; and anticipates guests needs to exceed expectations
• Ensure that assistance is being provided at all times to guests by making reservations, booking tours, checking guests in online for their flights etc.
• Handle all guests’ requests, queries, comments and complaints in a courteous and prompt manner, taking the necessary action and ensuring follow-through where required.
• Provide information about hotel amenities and promote hotel services.
• Anticipate guest needs and build rapport with guests.
• Handle incoming and outgoing mail packages and faxes.
• Stay self-informed on what activities are available in the city and surrounds; i.e. theatre, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests.
• Keep management well informed of any guest’s concerns or complaints, and the action taken.
• Assist in the reconciliation of charges originating from the Concierge Desk (i.e., limousines, car rentals, flowers, tours etc).
• Work closely with the Porters to ensure the smooth handling of guests and customer vehicles.

Requirements

What You Bring:

• Diploma / Degree from a reputable hotel school.
• 1 to 2 years’ experience in Guest Services or similar role within a luxury hotel environment.
• Experience with hotel reservations software – advantageous.
• Strong verbal and written communication skills.
• Good organisational skills.
• Proficient in MS Office

What We Offer:

At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive basic salary and benefits
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.