21 Residential Services jobs in South Africa
Community Support Receptionist
Posted today
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Job Description
JOB DUCK IS HIRING A COMMUNITY SUPPORT RECEPTIONIST
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years
Role Overview
We are seeking a warm, organized, and personable Community Support Receptionist to be the welcoming first point of contact for clients, partners, and visitors. This role is critical to maintaining a friendly front office environment that reflects the organization's commitment to community support, responsive service, and excellence. Join a mission-driven company that plays a key role in funding public services across the U.S. Work in a supportive and efficient environment that values technology, community engagement, and client care, while supporting a team dedicated to broader social impact.
Schedule:
Monday to Friday from 9:00 AM to 6:00 PM EST (USA)
Your Responsibilities Will Include but Are Not Limited To:
- Answering phone calls, de-escalating anger, and providing basic information
- Transferring calls to appropriate departments and personnel
- Calling visitors or clients to provide updates about requests or appointments
- Front desk management: greeting visitors, directing inquiries, and handling incoming calls
- Supporting clients, property owners, attorneys, and government representatives with questions and resource navigation
- Administrative tasks: managing mail, scheduling appointments, maintaining office supplies, and internal communications
- Basic data entry and recordkeeping, updating client records in the internal system
- Navigating web platforms for form submissions and information requests
What We're Looking For:
- At least one to two years of experience supporting reception or administrative roles
- Experience in legal, financial, or government environments preferred
- Familiarity with CRM Birdeye and VOIP Elevate (a plus)
- Fluency in spoken and written English, professional tone
- Ability to multitask effectively in a fast-paced environment
- Excellent active listening and communication skills
- Customer service-oriented with a personable and professional demeanor
- Ability to handle "rough" callers with tact and empathy
- Critical thinking and proactive attitude
- Willingness to support the team and go above and beyond
- Honest, hardworking, and respectful
- Strong organizational skills and attention to detail
- Comfortable with web platforms, email, and office software
- Discretion and confidentiality with sensitive information
- Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
- Quiet, distraction-free remote work environment
What's In It for You?
- Monthly compensation starting from
1015 USD to 1100 USD - Paid time off
and holiday pay. - Referral and annual
bonuses. - 100% Remote,
Full-Time, Long-Term Career Opportunity. - Parental leave.
- Opportunities for professional development and training
- Dedicated support from our team.
- A chance to work with clients who share our values.
Ready to dive in?
Apply now and make sure to follow all the instructions
DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.
Social Customer Care Agent
Posted today
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Job Description
Job Title: Social Customer Care Representative
Location: Johannesburg
Offer: R
At DSG we're obsessed with customer service. That's why we're hiring a social specialist to join our
existing team to help us provide the best possible experience to every customer we interact with. The
ideal candidate will know social media inside out and is dedicated to going above and beyond for a
customer, leaving no stone unturned in the quest to solve their challenges and make them feel valued.
Objectives of this role
Drive a seamless customer experience that creates positive sentiment on social media.
Develop in-depth knowledge of our offerings and provide informative support and tailored
recommendations to customers
aintain accurate records of customer interactions and steps taken to resolve issues on CRM
as per the defined process.
Responsibilities
anage customer conversations on social media (Facebook, X /Twitter, Instagram and TikTok)
espond to customer queries, complaints and complaints
nswer customer inquiries and escalate complex issues to the appropriate team to ensure
rapid support
roactively take steps to enhance the customer experience
hare relevant customer feedback to help continuous improvement initiatives
Required Skills and qualifications
trong written and verbal communication skills
riendly and empathetic demeanor
ood judgment and problem-solving skills
bility to respond to customer questions using social media
bility to collaborate
eam player
Please send a short motivational letter and updated CV to
Only successful applicants will be contacted, if you haven't heard from us within 2 weeks of your
application, please consider it unsuccessful.
Please follow us for future opportunities
Care Assistant
Posted today
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Job Description
We are seeking a care assistant who is able to provide the highest possible level of care to our residents during the night. An ability to ensure residents dignity and individuality is maintained at all times is essential, as well as excellent communication skills and an ability to work as part of a team. Previous experience of care of older people is preferred but not essential as training will be given. For more information call or whatsapp
Main Responsibilities
Assisting residents with personal care and continence needs
Closely monitoring residents during the night and undertaking regular checks
Supporting residents with eating and drinking
Ensuring the home and equipment is safe clean and tidy at all times
Completing accurate care records and reporting any changes in the residents to the person in charge
Emergency Care Assistant
Posted today
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Job Description
MHR is looking for experienced Emergency Care Assistants (ECA) towork part-time shifts (OPERATION & EVENTS ) in Johannesburg in Gauteng province.
BENEFITS:
- Competitive pay rates
- Flexible payment options
- Placement opportunities at various clients across South Africa
- Complimentary indemnity cover at specified clients
- Higher Certificate in Emergency Medical Care is essential
- American Heart Association Basic Life Support for Health Care Providers serves as an advantage
- 1-year operational experience as an Emergency Care Assistant
- A valid drivers' license and valid Professional Driving Permit (PrDP) (Requirement for Operations shifts. If only going to work events, no PrDP required)
Required job skills and knowledge:
Knowledge and application of best practice
Knowledge of the EMS environment
- English language skills (verbal and written)
- Familiar with facilities, travel routes, and geographical area
- Knowledge and application of HPCSA guidelines and scope of practice
- Working knowledge and experience of Patient Report Forms
- Upholds high ethical and professional standards
- Follows instructions and adheres to procedures
- Works accurately and thoroughly by attending to detail
- Responds constructively to pressure and perseveres through challenges
- Collaborates with and supports colleagues in order to achieve shared goals
- Strives to identify and deliver on clients' needs and a continued focus on the client experience
The Emergency Care Assistant (ECA) will practice as clinical assistants within the emergency medical care and rescue environment thereby replacing the Basic Ambulance Assistant Course as the entry qualification into the emergency medical services. This position is an entry-level qualification and recognises the key competencies required of Emergency Care Assistants (ECAs) who will work under the guidance of Emergency Care Technicians, Emergency Care Practitioners and Medical Officers in a variety of contexts. In general, the Emergency Care Assistant will provide a supportive service within the pre-hospital context.
- Ensures operational readiness for emergency calls
- Administers patient care in line with the ECA scope of practice
- Report near misses, slips and adverse events
Operational Emergency Care Assistant
Posted today
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Job Description
Important Notice
Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.
Operational Emergency Care Assistant
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ER24 Highveld | Middelburg | South Africa
Closing date: 22/10/2025
Number of positions: 3
Recruiter name: Natalie Williams
Reference number: 63731
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
The Emergency Care Assistant (ECA) will practice as clinical assistants within the emergency medical care and rescue environment thereby replacing the Basic Ambulance Assistant Course as the entry qualification into the emergency medical services.
This position is an entry-level qualification and recognises the key competencies required of Emergency Care Assistants (ECAs) who will work under the guidance of Emergency Care Technicians, Emergency Care Practitioners and Medical Officers in a variety of contexts. Holders of this qualification will operate mainly in and around the ambulance, within wide ranging contexts, including rural, urban, military, coastal, corporate, mass gatherings, homes and workplaces. In general, the Emergency Care Assistant will provide a supportive service within the pre-hospital context.
KEY RESPONSIBILITY AREAS
- Ensure Operational Readiness for Emergency Calls
- Administer Patient Care in line with scope of practice
- Report near misses, slips, and adverse events
- Market and maintain a positive public image of ER24
Required Education
ESSENTIAL EDUCATION
Higher Certificate in Emergency Medical Care
DESIRED EDUCATION
American Heart Association Basic Life Support for Health Care Providers
Required Experience
ESSENTIAL MINIMUM EXPERIENCE
None
Desired Experience
1-year operational experience as an Emergency Care Assistant
Required Job Skills And Knowledge
- Application of best practice
- EMS environment
- English language (verbal and written)
- Facilities, travel routes, and geographical area
- HPCSA guidelines and scope of practice
- Patient report forms
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
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Home Support Worker
Posted today
Job Viewed
Job Description
Description and requirements
The opportunity
Our Home Support Workers don't just provide care, they build lasting relationships.
By working consistently with the same clients, you will become a trusted companion who delivers truly personalised support. Every service and activity is thoughtfully tailored to each client's health, happiness, independence, interests and choices, empowering them to live life on their own terms, with dignity and joy.
We currently have opportunities for Home Support Workers in the western suburbs, including K eilor, Essendon, Yarraville, Avondale Heights, Sunshine, Melton, Werribee and Moonee Ponds.
Enjoy flexible working hours to suit your availability and work-life balance.
How you will make an impact as a Home Support Worker
You'll enjoy flexible hours, a small supportive team, and the chance to make a meaningful difference every day.
- Help with errands around the home, including cleaning, washing, ironing and vacuuming.
- Support with personal hygiene and showing, grooming and dressing.
- Assisting with shopping and meal preparation.
- Monitoring medication.
- Scheduling and attending appointments.
- Providing companionship and engaging in social activities.
What Your Compassion Looks Like
As a compassionate and dependable individual who takes pride in delivering excellent customer service – ideally with experience in the health or aged care sector – you will bring:
- A warm and caring nature
- The ability to work autonomously and as part of a team
- A positive and practical attitude
- Strong communication skills
- A current driver's license and access to a reliable, registered and insured vehicle
- Certificate III in Individual Support (Aged Care) or equivalent
- Current First Aid & CPR Certificate
- WWVP Card WITH NDIS Endorsement
- Medication Administration Competency
If you are currently studying your nursing degree and have completed an aged care clinical placement, or you have an overseas nursing qualification, we want to hear from you. Your compassion and dedication are exactly what we are looking for.
Benefits That Support And Reward You
- Flexibility - experience the flexibility to balance work and life
- Competitive rates - earn competitive hourly rates with opportunities for overtime
- Development - grow your career through comprehensive training and development programs
- Study Assistance - whether you're starting out or advancing your qualifications, our Study Assistance Program supports everything from traineeships to Bachelor Degrees
- Reward and recognition - your dedication won't go unnoticed. Our reward and recognition initiatives celebrate the great work you do every day.
- Discounts on selected health insurance and access to wellbeing services.
Belonging at Regis Home Care
We are proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families. It really is work you can feel good about.
We offer flexible hours, competitive rates and a supportive environment where your work is truly valued.
At Regis, real impact starts with you.
Regis Aged Care Pty Ltd trading as BodeWell Community Care.
Waking Nights Support Worker
Posted today
Job Viewed
Job Description
Job Description
Waking Nights Support Worker
Salary: £12.27 per hour
Working Hours: 30
Service: Endurance Care Kent
We are currently recruiting for a Waking Nights Support Worker at Endurance Care Maidstone
Endurance Care is part of National Care Group. We provide supported living services for individuals with learning disabilities, autism, complex needs, mental health, and challenging behaviours. Our dedicated team works closely with those we support to deliver person-centred care, empowering each individual to reach their goals and fulfil their aspirations.
About National Care Group
National Care Group is one of the UK's leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autistic people, and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.
The role of a National Care Group Support Worker
You will work with young adults who have complex needs. We are looking for a respectful and caring individual who can passionately support our young adults to fulfil their potential. This is a sometimes challenging role but one with huge rewards.
- You will build positive relationships with people by listening, discussing, and then planning goals and ambitions together.
- You will help to plan their daily tasks and assist with practical activities such as cooking, cleaning and running errands.
- You will assist with personal care, which may include support with eating and administering medication.
- You will help to plan and participate in any exciting days out they wish to enjoy.
- You will make a positive impact on someone's life by supporting them to become more independent wherever possible.
What qualities do you need to be a great support worker?
- A caring attitude, with a passion for supporting others and a motivation to see them achieve goals.
- A team player, able to work effectively with other colleagues.
- Resilience to keep going at difficult times and the confidence to ask for support if needed.
- Excellent listening and communication skills.
What's in it for you?
- The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
- You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
- You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
- The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
- The opportunity to earn rewards through a Refer a Friend scheme.
- Access to an app called Stream (formally known as Wagestream) enabling greater control over your finances.
Don't meet every single requirement? We invite you to apply anyway
NCG is committed to safeguarding and promoting the welfare of vulnerable adults and all colleagues working with these groups are expected to share a commitment to this. You will be expected to report any concerns relating to the safeguarding of vulnerable adults in accordance with agreed procedures. If your own conduct in relation to the safeguarding of vulnerable adults gives cause for concern, NCG's agreed protection procedures will be followed
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EG226066 Biomedical Support Worker
Posted today
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Job Description
The Haematology Department currently has a vacancy for a Biomedical Support Worker to work 37.5 hrs/week.
Mon-Fri 9am-5pm with a pm shift on a rota basis and weekend shifts 9.45am-2pm on a rota basis.
This is a busy Department and the successful applicants should be able to work under pressure and have good communication skills.
The main duties are to assist the Biomedical Scientist staff in the area of sample reception, sample preparation, automated systems management and stock management.
Informal enquiries to: Leila Haig, Chief BMS3 Automation on or ext 59743.
Date of interview: 10 October 2025.
NS224660 - Senior Healthcare Support Worker
Posted today
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Job Description
Senior Healthcare Support Worker
Out Patient Department ARI (Clinic A, Clinic C & Secondary Care Hubs)
Band 3 Health Care Support Worker post to be worked flexibly over five days depending on needs of the service
A senior HCSW post has arisen within Ambulatory Care, for the Out Patient Department at ARI. The department is a busy area that covers many specialities such as respiratory, neurosurgery, general surgery, and urology. The post may include travelling to the various outlying Hubs in the Shire when needed and therefore a driving licence and use of a car is essential.
We are looking for a hard working individual who can work well under pressure due to the high volume of work and patients that pass through our clinics on a daily basis.
The department is looking for someone who is forward thinking, organised, acceptable to change, is able to help plan and carry out the day to day running of the clinic with colleagues, as well as someone who is motivated, trustworthy, communicates well with others, and is aware of their own limitations.
Informal enquires to SCN Marie Moreton , ASCN Susan Brittain-Long susan.brittain
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Home Support Worker- Melbourne South
Posted today
Job Viewed
Job Description
Description and requirements
The opportunity
Our Home Support Workers don't just provide care, they build lasting relationships.
By working consistently with the same clients, you will become a trusted companion who delivers truly personalised support. Every service and activity is thoughtfully tailored to each client's health, happiness, independence, interests and choices, empowering them to live life on their own terms, with dignity and joy.
We currently have opportunities for Home Support Workers in the southern suburbs, including Brighton, St. Kilda, Oakleigh, Hughesdale & Rosebud.
Enjoy flexible working hours to suit your availability and work-life balance.
How you will make an impact as a Home Support Worker
You'll enjoy flexible hours, a small supportive team, and the chance to make a meaningful difference every day.
- Help with errands around the home, including cleaning, washing, ironing and vacuuming.
- Support with personal hygiene and showing, grooming and dressing.
- Assisting with shopping and meal preparation.
- Monitoring medication.
- Scheduling and attending appointments.
- Providing companionship and engaging in social activities.
What Your Compassion Looks Like
As a compassionate and dependable individual who takes pride in delivering excellent customer service – ideally with experience in the health or aged care sector – you will bring:
- A warm and caring nature
- The ability to work autonomously and as part of a team
- A positive and practical attitude
- Strong communication skills
- A current driver's license and access to a reliable, registered and insured vehicle
- Certificate III in Individual Support (Aged Care) or equivalent
- Current First Aid & CPR Certificate
- WWVP Card WITH NDIS Endorsement
- Medication Administration Competency
If you are currently studying your nursing degree and have completed an aged care clinical placement, or you have an overseas nursing qualification, we want to hear from you. Your compassion and dedication are exactly what we are looking for.
Benefits that support and reward yo
u
- Flexibility - experience the flexibility to balance work and life
- Competitive rates - earn competitive hourly rates with opportunities for overtime
- Development - grow your career through comprehensive training and development programs
- Study Assistance - whether you're starting out or advancing your qualifications, our Study Assistance Program supports everything from traineeships to Bachelor Degrees
- Reward and recognition - your dedication won't go unnoticed. Our reward and recognition initiatives celebrate the great work you do every day.
- Discounts on selected health insurance and access to wellbeing services.
Belonging at Regis Home Care
We are proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families. It really is work you can feel good about.
We offer flexible hours, competitive rates and a supportive environment where your work is truly valued.
At Regis, real impact starts with you.
Regis Aged Care Pty Ltd trading as BodeWell Community Care.