3 Resident Care jobs in South Africa

Northwest Colorado Health is seeking a Dental Patient Care Representative with the passion and skills to deliver high-quality care. We have been providing primary healthcare to residents since 2008. Today, you will join a healthcare organization with a staff of 11 providers at four locations, delivering primary medical, dental, and behavioral health care to more than 5,500 patients. You will be welcomed into our caring environment to serve the community in which we live.

We have high expectations for you as a Patient Care Representative. We need you to:

1. Prepare, schedule, and handle fee collection for patients and clients in the clinic setting.
2. Schedule appointments and collect financial data and fees for clients and patients accessing services at the clinic.
3. Provide high-quality customer service to visitors, peers, clients, and patients in person, through electronic communication, and on the telephone.
4. Perform general office duties as assigned.

You should also have high expectations for Northwest Colorado Health as an employer. Our Dental Patient Care Representatives help meet patients’ needs and ensure they have a positive patient experience. Every day, you will leave Northwest Colorado Health knowing that you have made a positive difference.

We offer a salary that meets market values for the Colorado area and is based on experience. The salary range for this full-time, 40-hour-per-week position located in Routt County is $17.86-$25.70 and is eligible for Medical, Dental, Vision, Life Insurance, Long-Term Disability, Short-Term Disability, Paid Time Off, and our 403(b) Retirement Plan. View a full job description here. EOE. Open until filled.

We serve all people, regardless of ability to pay.

Patients at our Community Health Centers

At Roche, you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections where you are valued, accepted, and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop, and cure diseases, and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

A healthier future is what drives us to innovate—to continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.

Creating a world where we all have more time with the people we love.

That's what makes us Roche.

Roche Diagnostics in Johannesburg has an opening for a Key Account Manager Near Patient Care.

The primary goal of this role is to craft and execute dynamic account portfolio and channel strategies that drive the attainment of commercial targets. This position is pivotal in identifying and capturing business opportunities and fostering robust relationships with key executive decision-makers and customers. By expanding Roche's market share and sales within the Near Patient Care domain across designated territories, the role ensures sustained growth and exceptional results, reflecting our commitment to excellence and strategic market leadership.

1. Analyze Competitors and Customers: Assess competitor activities and customer needs to identify issues, trends, and opportunities.
2. Adapt Sales Strategies: Tailor sales approaches to meet the unique requirements of various primary care units.
3. Promote Point-of-Care Testing: Engage in local health initiatives and outreach programs to enhance brand recognition.
4. Collaborate with Stakeholders: Work with internal and external stakeholders, invite participants, speakers, and experts, and manage expenses effectively.
5. Comply with Corporate Policies: Adhere to local legislation and Roche corporate policies, maintaining corporate culture and ethics.
6. Engage with Market Players: Stay informed on relevant product, industry, and sector knowledge by interacting with market players.
7. Build and Expand Client Base: Develop long-term relationships with new and existing customers to increase viable income streams.
8. Provide Feedback and Support: Deliver trustworthy customer feedback and aftersales support.
9. Record Maintenance: Keep accurate records of sales revenue, invoices, and report on successes and areas needing improvement.

Note: A full job description is available upon request.

You hold a completed National Diploma in Medical Sciences. A University degree or a Business Management qualification is preferred.

You have 3-5 years of commercial experience in the medical industry, ideally in the IVD or Point of Care space, with at least 3 years of account management experience.

Ability to travel nationally and internationally.

Relocation benefits are not available for this role.

A healthier future drives us to innovate. Over 100,000 employees worldwide are dedicated to advancing science and ensuring access to healthcare today and for future generations. Our efforts have resulted in over 26 million people treated with our medicines and over 30 billion tests conducted using our diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high to deliver life-changing healthcare solutions that make a global impact.

Roche has played a pioneering role in healthcare as an innovator of products and services for the early detection, prevention, diagnosis, and treatment of diseases. The company has operated in South Africa since 1947. The local office of Roche Diagnostics is based in Midrand, Johannesburg, with offices throughout Southern Africa and Sub-Saharan Africa. We employ over 180 employees in our Diagnostics division.

Roche is an Equal Opportunity Employer.