173 Repairs jobs in South Africa

Overview

The main purpose of this job is to ensure that returned faulty stock is repaired efficiently and effectively in order to be able to meet SLA requirements set by the vendor and by Rectron, and ultimately ensure customer satisfaction.

• Repair/quote faulty products or equipment accurately and timeously
• Inform the customer of any additional costs or requirements needed in order to fully repair the unit. This may include recommendations of add on products
• Meet all vendor KPI’s & SLA’s requirements on a daily basis.
• Ensure effective customer communication
• Execute Rectron standards of excellence in all work completed
• Escalate problematic issues to the Supervisor
• Other duties as specified by your line manager
• General admin and housekeeping

• Matric
• Relevant technical certification and or training (mobile & electronic)
• 3-5 years repairing experience within workshop environment

• Strong technical background
• Attention to detail
• Problem Solving
• Understanding of gross technical problems
• Strong ability to work according to a timeline and schedule
• Ability to work under pressure
• Well disciplined’ individual
• Ability to effectively diagnose failures ensuring a low return rate

• Adhere to high level standards at Rectron
• Complete all jobs within the given time period
• Communicate problems to management
• Ensuring proper parts are ordered thus minimizing the financial cost/risk to the company
• Achieve exceptional ratings in client services
• Complete all allocated training

As the Repairs & Maintenance Manager, you'll oversee four maintenance teams, handle insurance claims, and manage vehicle maintenance. Our diverse portfolio includes residential and commercial properties spread across the Cape Flats, from Bishops Court to Mitchells Plain and even JHB.

1. Manage 4 Maintenance Teams
2. Handle Insurance Claims
3. Oversee Vehicle Maintenance
4. Conduct Regular Inspections
5. Ensure Building Safety and Security

1. Previous experience in a similar role is essential
2. Hands-on approach to management
3. Strong organizational and leadership skills
4. Ability to prioritize tasks effectively

Repairs Technician Longmeadow

We are seeking an experienced repairs technician who will be responsible for repairing and testing all our electrical products. Incumbent will assist with fault-finding on equipment and ensure repairs are completed within the specified timeframe ensuring excellent customer service.

Key Performance Arears

• Assembling, evaluating, testing, and maintaining electrical or electronic wiring, equipment, appliances, and apparatus.


• Troubleshooting, repairing malfunctioning equipment: - Electronics, Inverters, UPS and AVR’s.


• Report writing skills.


• Handling customer technical enquiries.


• Troubleshooting and repairs on customer products


• Running back orders and ensuring repairs are conducted within specified turnaround time as per repair policy


• Consistently perform in a manner that ensures deadlines are met for all repairs performed


• Stock control within the workshop using hand tools and measuring equipment, oscilloscopes, multimeter etc.


• Reading and interpreting electrical and electronic circuit blueprints, diagrams, and schematics.


• Advising management on continued use of unsuitable equipment, appliances, and apparatus.


• Ordering of electrical supplies and equipment

• Examining customers' appliances and identifying the cause of appliance breakdowns.


• Performing maintenance work on customers' appliances.


• Providing rough estimates to customers on how much it would cost to repair damaged or malfunctioning appliances.


• Repairing or replacing defective or damaged appliance components upon approval from customers.


• Advising customers on how to use appliances correctly.

• Proven experience repairing, installing, and maintaining home appliances.


• The ability to use various hand tools.


• The ability to stand for extended periods.


• The ability to lift heavy objects.


• Excellent problem-solving skills.


• Effective communication skills.


• Exceptional customer service skills.

About the Role

A well-established Property Management Company is seeking a Repairs & Maintenance Manager to oversee the maintenance operations of a diverse portfolio of residential and commercial properties across the Cape Flats. The ideal candidate will be responsible for managing multiple maintenance teams, handling insurance claims, and ensuring proper upkeep of company vehicles.

Key Responsibilities

Team Management: Supervise and coordinate four maintenance teams across multiple properties.

Property Maintenance: Conduct regular site inspections to assess completed repairs and ensure compliance with safety and security standards.

Insurance Claims: Manage and process insurance claims related to property damages, liaising with service providers and insurers.

Vehicle Maintenance: Oversee the maintenance and servicing of company vehicles to ensure operational efficiency.

Building Inspections: Perform scheduled safety and security checks to identify and address any risks or concerns.

Tenant Relations: Respond to maintenance-related queries from residential and commercial tenants, ensuring prompt resolution of issues.

Compliance & Standards: Ensure all maintenance work aligns with company standards, health & safety regulations, and building codes.

Budget & Cost Control: Work within the allocated maintenance budget to optimize expenses while maintaining service quality.

The portfolio includes properties in:
BishopsCourt, Rondebosch, Lansdowne, Athlone, Claremont, Strand, Crawford, Parow, Gordons Bay, Muizenberg, Plumstead, Wynberg, Elsies River, Kraaifontein, Summergreens, Mitchells Plain, and Johannesburg.

Requirements

Previous experience in a similar role within property maintenance is essential.
Strong leadership skills with experience managing maintenance teams.
Hands-on approach with the ability to conduct on-site inspections and enforce safety standards.
Knowledge of insurance claim procedures related to property damages.
Familiarity with building maintenance, plumbing, electrical, and general repair work.
Valid drivers license and ability to travel between properties as required.

Strong problem-solving skills, ability to prioritize tasks, and work within budget constraints.

Preferred Qualifications

Experience in residential and commercial property maintenance.

Knowledge of health & safety regulations and building compliance standards.

Technical background in construction, facilities management, or a trade qualification is advantageous

We are seeking a highly motivated and skilled Electronic Technician Sales professional to join our team. The ideal candidate will have a strong background in electronics and sales, with the ability to effectively communicate technical information to customers. Responsibilities include demonstrating and selling electronic repairs and related products, providing technical support to customers, and maintaining relationships with clients. Achieving targets will also form part of your responsibilities.

1. Demonstrate and sell electronic repairs and products to customers.
2. Provide technical support and assistance to customers.
3. Develop and maintain relationships with clients.
4. Stay up-to-date on industry trends and product knowledge.
5. Collaborate with the sales & technical team to meet and exceed sales targets.
6. Cold calling on potential clients.
7. Setting up appointments with existing clients.

1. Degree in Electronics or related field.
2. Proven experience in sales, preferably in the Industrial electronics industry.
3. Strong technical knowledge of electronic repairs.
4. Excellent communication and interpersonal skills.
5. Ability to work independently and as part of a team.
6. Ability to work with and establish relationships with clients.

Experience based R12 000 - R20 000 negotiable.

We are seeking a dedicated and detail-oriented Aftersales and Repairs Manager to join our team in Pretoria East. The ideal candidate will have experience in the Trailer Industry.

• Diagnose problems, prepare estimates for repairs and check if still in warranty.
• Liaise with customers in case of warranty issues.
• Offer customers a pre-assessment visit to confirm challenging problems.
• Follow up on parts orders and promptly inform customers of any delays.
• Create Repair Quotations and orders.
• Arrange booking reminders.
• Maintain accurate customer information.
• Monitor outstanding parts ordered and unpaid invoices.
• Develop, implement and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workplace.
• Coordinate Spare Parts activity to ensure parts availability for service exchange and warranty parts procedures.
• Manage the workshop facilities and HSE together with Safety Officer.
• Create working time schedules for work shifts based on Repairs Schedules.
• Attend to Daily and Weekly Workshop reporting to Directors regarding WIP, Efficiency, Productivity, Debtors and Creditors.
• Process complaints and handle major or complicated complaints.
• Participate in meetings with Key customers when required.
• Market and communicate service solutions to existing and potential customers.
• Enable a team-based approach ensuring open and effective communication within the workshop to achieve common business objectives.
• Monitor the workshop’s pricing and discounts to ensure they meet the established level.
• Feedback and focus on workshop results – Develop the workshop business by following up budget, results, operational targets and taking measures to achieve set targets.
• Manage and analyse the workshop’s running costs and expenditure budget.
• Regularly follow up service business and financial results.
• Set, monitor, maintain and follow up KPIs as per Company procedures.
• Work with and handle applicable licenses for the workshop operations, monitor possible developments.
• Analyse current standards to identify and present opportunities for improvement of the workshop.
• Proactively initiate improvement activities, ensuring conditions are in place to achieve workshop goals.
• Oversee all Internal, Warrant, and on-site workshop and Staff.

• Communicate effectively with employees, management, and external parties.
• Contribute to a positive and transparent work environment.

• Grade 12.
• A minimum of 5 years’ experience in service/parts departments of the automobile or trailer industries.
• Code 08 Drivers License.
• Knowledge of stock control systems would be an advantage.
• Time Management skills to meet required deadlines (essential).
• Reputation for building strong relationships.
• Team orientation.
• Problem-solving mindset and ability to multitask in a fast-paced environment.
• Sound trailer technical and product knowledge.
• In-depth knowledge of sound customer satisfaction processes.
• Cost analysis.
• Preparing of Quotations.
• Understanding of Basic Business operations and principles.
• Trailer technical and product knowledge would be an advantage.

Market Related

If you are a proactive and knowledgeable Aftersales and Repairs Manager with experience in a manufacturing and production setting, particularly with Manufacturing experience, we encourage you to apply for this role. Join our team in Pretoria East and contribute to the efficient operations in our dynamic environment. Send your CV to