637 Relations jobs in South Africa

Job Functions

• Building and maintaining relationships with clients/customers
• Conducting business reviews to ensure clients are satisfied with their products and services
• Alerting the sales team to opportunities for further sales within key clients
• Informing customers of new product offerings
• Attending meetings with clients to build relationships with existing accounts
• Achieving client relationship targets and KPI’s as set by the Head of Sales
• Working closely with Sales Managers and Sales Representatives
• Escalating and resolving areas of concern as raised by clients
• Carrying out client satisfaction surveys and reviews
• Passing leads to the sales team and following up on progress
• Liaising with internal departments to ensure client needs are fulfilled effectively
• Adhere to weekly appointment targets and sales GP targets

• Minimum Grade 12
• 2-3 years sales experience
• Strong interpersonal skills and an ability to build rapport with customers
• Previous experience working as a client relations liaison or a track record of managing client relationships
• Hardworking with a strong work ethic
• Target-driven and competitive
• Must have your own vehicle

Job Description : Client Relations Manager REPORTS TO : Head of Operations OCCUPATIONAL LEVEL : Middle Management FUNCTIONAL AREA : SDC Skills Sales COMPANY : The Skills Development Corporation (Pty) Ltd LOCATION : 24 Achter Road, Paulshof, Sandton, Key Role Purpose

• Leads and manages a sales team to achieve company revenue targets by developing and implementing sales strategies, managing the sales pipeline, recruiting and training sales representatives, and motivating the team to generate leads and build client relationships.
• Understanding client needs, communicating effectively, and acting as a liaison between clients and internal teams.
• Retain existing clients and drive new business growth.

Key Outcomes

• Leadership and Team Management
• Sales strategy and planning
• Sales performance and reporting
• Client Relations and Business Development
• Meeting and Project Management
• Training & Development
• General Duties Role Requirement Essence of the role / Key Accountabilities Key Activities Leadership and Team Management Overseeing the daily operations of the sales team, including managing the sales pipeline, coaching and mentoring sales representatives, and addressing performance issues Identifying, interviewing, and hiring new sales team members who meet the company's requirements Providing ongoing training and development opportunities for sales representatives to enhance their skills and knowledge Sales strategy and planning Identifying and developing effective sales strategies, tactics, and processes to drive sales and achieve revenue goals Establishing realistic and achievable sales goals and quotas for individual sales representatives and the overall team Tracking and managing the sales pipeline to identify opportunities, forecast sales, and prioritize leads Creating and implementing comprehensive sales plans that align with the company's overall business strategy Sales performance and reporting Regularly tracking and analysing sales performance data, identifying areas for improvement, and adjusting sales strategies as needed Generating reports on sales activity, analysing performance metrics, and providing regular forecasts of future sales Developing and managing the sales budget, ensuring that resources are allocated effectively to support sales efforts Client Relations and Business Development Developing and maintaining strong relationships with key clients, understanding their needs, and ensuring their satisfaction Developing and implementing strategies to generate new leads and opportunities Collaborating with marketing, product development, and other departments to ensure alignment and support for sales efforts Managing communications between key clients and internal teams Coordinate with company operations so that the client's expectations are met Develop initiatives to increase client satisfaction and retention Negotiating contracts with clients and establishing timeline of performance Meeting and Project Management Coordinate diaries of the sales team and self Conclude meeting / s with new, potential and existing clients Understand the needs and requirements of all new and potential clients Presentation of current offer / s to all new and potential clients Agree on proposal terms : Number of learners Demographics Onsite or offsite solution Qualification Payment terms Start date Appointments for all renewals must be set on the basis listed below : For all SDC clients, irrespective of where the client is based, one client visit needs to be done per year, over and above the renewal meeting as stated above All client renewal visits must be set within a minimum period of 60 Days before the completion of the clients' current program All renewal documentation must be completed no later than one month before the completion of the clients' current program Act as the key interface between the client and all relevant departments Manage a client's project / s from beginning to end Maintain and update client contact records Meeting all client needs and deliverables according to proposed timelines Client Proposal Complete a skills analysis for new / potential clients Draft and populate proposal as per the proposed terms discussed in the meeting Forward prepared proposal through to client with additional information required Follow up on the proposal after two days, if the client has accepted or not If the proposal is accepted, receive the signed proposal from the client, with the supporting documents : Tax Clearance Company Registration Documents Fixed Term Contract / s Letter of Delegation (if applicable) Distribution of induction email to the various departments (Sourcing, Projects, Operations, Admin, Facilitation, Finance and SETA Liaison) The induction email content forwarded to all HOD's, include : The signed proposal and supporting documents Demographics Qualification Contract dates Fixed Term Contract template Invoice terms Hosting of learner Payroll due date Workplace Health Plan (WHP) Training & Development
• Keep up to date with legislative requirements on the B-BBEE Act, Skills Development Act, Skills Development Levies Act, The Income Tax Act, and any other Act as required for the completion of this Role
• Continuously train and develop all the sales team and associates of the company
• Host a Skills Development Workshop annually General Duties
• Complete all tender applications for and behalf of the company
• Ensure all Service Level Agreements are completed, signed and stored
• Represent the organisation at sales and marketing conventions, trade exhibitions and other forums
• Complete monthly payment schedules for finance department
• Complete Supplier & Enterprise Development Contracts and reconciliations for loans
• Complete Sales team commission recons monthly
• Assist clients with information required for their B-BBEE Audit
• Bi-weekly meetings with all HOD's Job Specific Requirements Competencies (Knowledge, skills and attributes) Competency / Performance Drivers Technical / Professional Expertise Able to multi-task, prioritize and manage time efficiently Goal-orientated, organised team player Encouraging to team / staff, able to mentor and lead Excellent verbal and written communication skills Have excellent people skills and intuitive to client's business needs Highly self-motivated and self-directed Delivering Results and Meeting Client Expectations Knowledge and understanding of various legislation Problem solving skills Ability to function independently and under pressure and commit to deadlines Computer Literacy, with emphasis on Excel skills Strong negotiation skills, with ability follow through on client contracts Proven results of delivering client solutions and meeting sales goals Knowledge and understanding of The BBBEE Act, The Skills Development & Skills Development Levies Act, The Income Tax Act, The New Minimum Wage Act, The Employment Equity Act, The Codes of Good Practice on People with Disabilities Acquire a thorough knowledge and understanding of key client needs and requirements Qualifications Minimum
• National Diploma in Sales and Marketing
• Business Administration
• Client Relationship Management
• Communications Ideal BCom Degree in business commerce, such as Sales and Marketing or Finance MDP B-BBEE Experience Minimum 3 / 4 years relevant managerial experience, with at least 3 years at middle management level Proven track record of sales successes Proven track record of meeting targets and generating new business Ideal
• A minimum of 5 years' experience, at senior management level with full competence as a Client Relations Manager / Sales Manager Remuneration
• Basic Salary – R35 ,00 to R50 ,00 (negotiable dependant on experience)
• Commission earned - paid monthly with salary package, dependant on monthly targets achieved
• Provident fund, disability & risk benefit after 6 months permanent employment – fully company funded Disclaimer The above job profile is intended to describe in general the nature and level of work performed by employees of the company assigned to this job role.

It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.

The Skills Development Corporation reserves the right to amend and change responsibilities to meet the needs of the business as necessary.

Join to apply for the Client Relations Liaison role at Daisy Business Solutions .

• Building and maintaining relationships with clients/customers
• Conducting business reviews to ensure clients are satisfied with their products and services
• Alerting the sales team to opportunities for further sales within key clients
• Informing customers of new product offerings
• Attending meetings with clients to build relationships with existing accounts
• Achieving client relationship targets and KPI’s as set by the Head of Sales
• Working closely with Sales Managers and Sales Representatives
• Escalating and resolving areas of concern as raised by clients
• Carrying out client satisfaction surveys and reviews
• Passing leads to the sales team and following up on progress
• Liaising with internal departments to ensure client needs are fulfilled effectively
• Adhere to weekly appointment targets and sales GP targets

• Minimum Grade 12
• 2-3 years of sales experience
• Strong interpersonal skills and an ability to build rapport with customers
• Previous experience working as a client relations liaison or a track record of managing client relationships
• Hardworking with a strong work ethic
• Target-driven and competitive
• Must have your own vehicle

• Entry level

• Full-time

• Business Development and Sales

• Business Consulting and Services

Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency, and nationality needs of our clients. We pride ourselves on providing solutions that suit our client’s unique individual circumstances; our employees are key in achieving this goal.

The staff in our Abuja, Cape Town, Durban, Harare, Johannesburg, Kampala, London, Lagos, Lusaka, Melbourne, and Monte Estoril offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.

Are you a confident, detail-oriented professional with 2 to 5 years’ experience in client services, onboarding, and compliance within the financial industry? Are you looking for a dynamic environment where you can grow your career, take ownership of your work, and engage with clients from around the world?

We’re looking for an energetic, driven, and people-focused Client Relations Consultant to join our high-performing Forex team. You’ll be the first point of contact for new and existing clients—building relationships, supporting their onboarding journey, and ensuring a seamless, compliant process every step of the way.

• Have 2–5 years’ experience in client services, onboarding, or compliance (ideally in the financial or Forex space)
• Are confident, bubbly, and professional in your communication—both written and verbal
• Are ambitious, eager to learn, and comfortable taking initiative
• Can work independently but also enjoy being part of a close-knit, collaborative team
• Have a keen eye for detail and a strong sense of accountability
• Are well-organised and able to manage multiple tasks under pressure
• Are proactive and solution-oriented when engaging with clients
• Are tech-savvy and proficient in MS Office (especially Excel, Word, and Outlook)
• Have experience working with international clients
• Have worked with CRM systems or client databases
• Understand regulatory compliance and onboarding processes within a financial services business

• Serve as a key contact point for clients, managing inbound enquiries via email, phone, and online platforms
• Guide clients through the onboarding and compliance process, ensuring all required documentation is received, reviewed, and processed accurately
• Work closely with a team of brokers to support daily operational and administrative tasks
• Provide exceptional customer service that builds long-term relationships and promotes client retention
• Identify opportunities for lead generation, upselling, or cross-selling based on client needs
• Maintain accurate client records and ensure systems are updated timeously

At Sable International, you’ll join a team that values growth, initiative, and excellence. We offer a fast-paced environment where high performers are recognised, and no day is the same. If you’re ready to take your career to the next level and you thrive in a client-centric role that offers exposure to international markets—this is the opportunity for you.

About the Role

As an Owner Relations Representative, you will act as the primary point of contact for property owners, ensuring their satisfaction and addressing their needs in a timely manner. Your key responsibility will be to manage all owner communications, providing regular updates, and resolving issues to foster a positive relationship between property owners and our management team.

This role requires a customer success mindset, strong problem-solving skills, and the ability to build lasting relationships. You will work closely with remote property managers to ensure that each home operates smoothly and profitably.

• Be the primary contact for property owners, ensuring their needs and concerns are addressed promptly and professionally.

• Handle financial and marketing questions, explaining performance metrics and revenue insights clearly.

• Keep owners up to date and answer any questions regarding their property's performance metrics and operational activities.

• Resolve conflicts or concerns with professionalism and empathy, escalating issues to management as needed.

• Collaborate with property managers to oversee home operations, ensuring smooth communication between teams.

• Proactively identify opportunities to improve owner satisfaction and increase home performance.

• Communicate effectively via email and phone, ensuring owners feel heard and supported.

• Customer-focused – You genuinely enjoy building relationships and providing excellent service.

• Personable and outgoing – You’re comfortable making phone calls and engaging with owners.

• Problem solver – You can de-escalate situations, find solutions, and confidently handle difficult conversations.

• Well-spoken and well-written – You can articulate complex topics in a simple, professional way.

• Sales-minded – You understand how to position things in a positive light and influence outcomes.

• Organized and proactive – You can keep track of multiple properties and owners while staying ahead of potential issues.

• Tech-savvy – You’re comfortable working with Slack, Google Suite, and learning new systems (we use our own operating software).

• Fast-Paced and Adaptable - You thrive in a high-pressure, dynamic environment and can quickly adjust to changing priorities and deadlines.

• 2+ years of customer service, account management, or customer success experience.

• Experience in property management, real estate, or hospitality is a plus.

• Strong conflict resolution skills and ability to handle challenging conversations with confidence.

• Comfortable working Tuesday-Saturday, CST

Note: This job description is intended to outline the general nature and level of work being performed by employees in this position. It is not an exhaustive list of all responsibilities, duties, and skills required. Additional tasks may be assigned as deemed appropriate by management.

About the Role

As an Owner Relations Representative, you will act as the primary point of contact for property owners, ensuring their satisfaction and addressing their needs in a timely manner. Your key responsibility will be to manage all owner communications, providing regular updates, and resolving issues to foster a positive relationship between property owners and our management team.

This role requires a customer success mindset, strong problem-solving skills, and the ability to build lasting relationships. You will work closely with remote property managers to ensure that each home operates smoothly and profitably.

• Be the primary contact for property owners, ensuring their needs and concerns are addressed promptly and professionally.

• Handle financial and marketing questions, explaining performance metrics and revenue insights clearly.

• Keep owners up to date and answer any questions regarding their property's performance metrics and operational activities.

• Resolve conflicts or concerns with professionalism and empathy, escalating issues to management as needed.

• Collaborate with property managers to oversee home operations, ensuring smooth communication between teams.

• Proactively identify opportunities to improve owner satisfaction and increase home performance.

• Communicate effectively via email and phone, ensuring owners feel heard and supported.

• Customer-focused – You genuinely enjoy building relationships and providing excellent service.

• Personable and outgoing – You’re comfortable making phone calls and engaging with owners.

• Problem solver – You can de-escalate situations, find solutions, and confidently handle difficult conversations.

• Well-spoken and well-written – You can articulate complex topics in a simple, professional way.

• Sales-minded – You understand how to position things in a positive light and influence outcomes.

• Organized and proactive – You can keep track of multiple properties and owners while staying ahead of potential issues.

• Tech-savvy – You’re comfortable working with Slack, Google Suite, and learning new systems (we use our own operating software).

• Fast-Paced and Adaptable - You thrive in a high-pressure, dynamic environment and can quickly adjust to changing priorities and deadlines.

• 2+ years of customer service, account management, or customer success experience.

• Experience in property management, real estate, or hospitality is a plus.

• Strong conflict resolution skills and ability to handle challenging conversations with confidence.

• Comfortable working Tuesday-Saturday, CST

Note: This job description is intended to outline the general nature and level of work being performed by employees in this position. It is not an exhaustive list of all responsibilities, duties, and skills required. Additional tasks may be assigned as deemed appropriate by management.

About the Role

As an Owner Relations Representative, you will act as the primary point of contact for property owners, ensuring their satisfaction and addressing their needs in a timely manner. Your key responsibility will be to manage all owner communications, providing regular updates, and resolving issues to foster a positive relationship between property owners and our management team.

This role requires a customer success mindset, strong problem-solving skills, and the ability to build lasting relationships. You will work closely with remote property managers to ensure that each home operates smoothly and profitably.

• Be the primary contact for property owners, ensuring their needs and concerns are addressed promptly and professionally.

• Handle financial and marketing questions, explaining performance metrics and revenue insights clearly.

• Keep owners up to date and answer any questions regarding their property's performance metrics and operational activities.

• Resolve conflicts or concerns with professionalism and empathy, escalating issues to management as needed.

• Collaborate with property managers to oversee home operations, ensuring smooth communication between teams.

• Proactively identify opportunities to improve owner satisfaction and increase home performance.

• Communicate effectively via email and phone, ensuring owners feel heard and supported.

• Customer-focused – You genuinely enjoy building relationships and providing excellent service.

• Personable and outgoing – You’re comfortable making phone calls and engaging with owners.

• Problem solver – You can de-escalate situations, find solutions, and confidently handle difficult conversations.

• Well-spoken and well-written – You can articulate complex topics in a simple, professional way.

• Sales-minded – You understand how to position things in a positive light and influence outcomes.

• Organized and proactive – You can keep track of multiple properties and owners while staying ahead of potential issues.

• Tech-savvy – You’re comfortable working with Slack, Google Suite, and learning new systems (we use our own operating software).

• Fast-Paced and Adaptable - You thrive in a high-pressure, dynamic environment and can quickly adjust to changing priorities and deadlines.

• 2+ years of customer service, account management, or customer success experience.

• Experience in property management, real estate, or hospitality is a plus.

• Strong conflict resolution skills and ability to handle challenging conversations with confidence.

• Comfortable working Tuesday-Saturday, CST

Note: This job description is intended to outline the general nature and level of work being performed by employees in this position. It is not an exhaustive list of all responsibilities, duties, and skills required. Additional tasks may be assigned as deemed appropriate by management.

About the Role

As an Owner Relations Representative, you will act as the primary point of contact for property owners, ensuring their satisfaction and addressing their needs in a timely manner. Your key responsibility will be to manage all owner communications, providing regular updates, and resolving issues to foster a positive relationship between property owners and our management team.

This role requires a customer success mindset, strong problem-solving skills, and the ability to build lasting relationships. You will work closely with remote property managers to ensure that each home operates smoothly and profitably.

• Be the primary contact for property owners, ensuring their needs and concerns are addressed promptly and professionally.

• Handle financial and marketing questions, explaining performance metrics and revenue insights clearly.

• Keep owners up to date and answer any questions regarding their property's performance metrics and operational activities.

• Resolve conflicts or concerns with professionalism and empathy, escalating issues to management as needed.

• Collaborate with property managers to oversee home operations, ensuring smooth communication between teams.

• Proactively identify opportunities to improve owner satisfaction and increase home performance.

• Communicate effectively via email and phone, ensuring owners feel heard and supported.

• Customer-focused – You genuinely enjoy building relationships and providing excellent service.

• Personable and outgoing – You’re comfortable making phone calls and engaging with owners.

• Problem solver – You can de-escalate situations, find solutions, and confidently handle difficult conversations.

• Well-spoken and well-written – You can articulate complex topics in a simple, professional way.

• Sales-minded – You understand how to position things in a positive light and influence outcomes.

• Organized and proactive – You can keep track of multiple properties and owners while staying ahead of potential issues.

• Tech-savvy – You’re comfortable working with Slack, Google Suite, and learning new systems (we use our own operating software).

• Fast-Paced and Adaptable - You thrive in a high-pressure, dynamic environment and can quickly adjust to changing priorities and deadlines.

• 2+ years of customer service, account management, or customer success experience.

• Experience in property management, real estate, or hospitality is a plus.

• Strong conflict resolution skills and ability to handle challenging conversations with confidence.

• Comfortable working Tuesday-Saturday, CST

Note: This job description is intended to outline the general nature and level of work being performed by employees in this position. It is not an exhaustive list of all responsibilities, duties, and skills required. Additional tasks may be assigned as deemed appropriate by management.

About the Role

As an Owner Relations Representative, you will act as the primary point of contact for property owners, ensuring their satisfaction and addressing their needs in a timely manner. Your key responsibility will be to manage all owner communications, providing regular updates, and resolving issues to foster a positive relationship between property owners and our management team.

This role requires a customer success mindset, strong problem-solving skills, and the ability to build lasting relationships. You will work closely with remote property managers to ensure that each home operates smoothly and profitably.

• Be the primary contact for property owners, ensuring their needs and concerns are addressed promptly and professionally.

• Handle financial and marketing questions, explaining performance metrics and revenue insights clearly.

• Keep owners up to date and answer any questions regarding their property's performance metrics and operational activities.

• Resolve conflicts or concerns with professionalism and empathy, escalating issues to management as needed.

• Collaborate with property managers to oversee home operations, ensuring smooth communication between teams.

• Proactively identify opportunities to improve owner satisfaction and increase home performance.

• Communicate effectively via email and phone, ensuring owners feel heard and supported.

• Customer-focused – You genuinely enjoy building relationships and providing excellent service.

• Personable and outgoing – You’re comfortable making phone calls and engaging with owners.

• Problem solver – You can de-escalate situations, find solutions, and confidently handle difficult conversations.

• Well-spoken and well-written – You can articulate complex topics in a simple, professional way.

• Sales-minded – You understand how to position things in a positive light and influence outcomes.

• Organized and proactive – You can keep track of multiple properties and owners while staying ahead of potential issues.

• Tech-savvy – You’re comfortable working with Slack, Google Suite, and learning new systems (we use our own operating software).

• Fast-Paced and Adaptable - You thrive in a high-pressure, dynamic environment and can quickly adjust to changing priorities and deadlines.

• 2+ years of customer service, account management, or customer success experience.

• Experience in property management, real estate, or hospitality is a plus.

• Strong conflict resolution skills and ability to handle challenging conversations with confidence.

• Comfortable working Tuesday-Saturday, CST

Note: This job description is intended to outline the general nature and level of work being performed by employees in this position. It is not an exhaustive list of all responsibilities, duties, and skills required. Additional tasks may be assigned as deemed appropriate by management.