104 Relations jobs in South Africa

• The Owner Relations Officer is responsible for the champion of owner’s relationship with the assigned portfolio.
• Responsible for assisting daily administrative tasks by providing constant updates to Account Executives on both daily and urgent tasks. Coordinating with different departments including Design, Maintenance, Finance, listing and guest experience team to provide updated information and follow-ups.

Key Responsibilities :

• Be an owner advocate.
• Building relationships with property owners, through active communications regarding their investment performance, regulatory, policy, and operational changes.
• Ensure all communications related to assigned portfolio / market is responded within a timely fashion

o Phone calls : Answer within 3 phone rings or 2 minutes for any missed calls during business hours.

o Emails, Text, WhatsApp, WeChat : Respond within 5 minutes during working hours (9am - 9pm EST) or 12 hours outside of working hours.

o Internal communications : actively monitoring Slack & Internal Emails to respond within

2 minutes for urgent items

30 minutes for non-urgent items

During the first 1 hour of the next scheduled shift for non-urgent items communicated outside office hours.

• Coordinate and follow-up on various day-to-day tasks including owner stays, quotes approvals, onboarding, and P&L reports.
• Proficient on various project management and online tools (eg. Clickup, Google Workspace, Breezeway etc.) and maintain client databases (CRM) to ensure all information is correct and up to date.
• Collaborate with other departments to address owner requests and achieve the highest level of satisfaction.
• Cultivate trust and personal connections with owners to further understand their needs and identify opportunities.
• Manage and develop performance of direct reports.
• Actively communicate with internal team members and cultivate resources to support owner success.
• Respond to communications from current and prospective clients to develop strong, personal rapport and resolve concerns.
• Manage client-related tasks in our project management tool, ensuring timely progress and prioritization of pending tasks.
• Stay aware of company goals and strategies to ensure projects align with business priorities.
• Provide creative insights and solutions to address client / organizational challenges.
• Perform additional duties as assigned.

OH&S :

• Actively participate and contribute with the improvement of company procedures and processes.
• Follow all procedures and guidelines and applicable law and regulations.
• Promote a professional and cooperative working environment, based on mutual respect and trust.
• Promote safe behaviour in the workplace.
• Experience in Hospitality, Business Administration, Marketing, Communications, or a related field.
• Minimum of 1-2 years of experience in Hospitality in a team lead or supervisor capacity.
• Excellent communication, interpersonal, and negotiation skills.
• Strong problem-solving and analytical abilities.
• Ability to prioritize and manage multiple tasks and projects simultaneously.
• Proficiency in using project management tools and software.
• Adept at building and maintaining strong relationships with clients and stakeholders.
• Familiarity with financial reports and an understanding of profit and loss statements.
• Flexibility to work Business EST Time Zone between 8am and 10pm EST, weekdays, weekends and public holidays.
• Comfortable working in a remote (work-from-home) environment with stable / high speed & reliable Internet.
• Language :

o Advanced or Professional Proficiency in English

Soft Skills :

• Demonstrated proficiency in verbal and written communication in English, enabling effective communication with property owners, company stakeholders, and team members.
• Self-motivated and capable of multitasking in a fast-paced environment, ensuring timely progress on client-related tasks and project management.
• Adaptability and responsiveness to changing conditions, priorities, technologies, and requirements in order to maintain the highest level of client satisfaction and support department efficiency.
• Professional demeanor and strong time management skills, allowing for effective delegation, guidance, and collaboration with Account Executives and other departments.
• This role typically requires 40 hours on duty and 10 hours on call a week. The candidate needs to demonstrate a resilient and get-it-done attitude and be able to work under high pressure.
• Proficiency in creative problem-solving and the ability to address client and organizational challenges using innovative, indirect approaches.

Are you excited about the limitless possibilities of artificial intelligence and machine learning? Do you want to make these possibilities into realities for real people? If so, we have an extraordinary opportunity to join our startup within the Developer Relations role.

Windsurf (formerly Codeium) already gives AI-powered tools to hundreds of thousands of individual developers and development teams at thousands of enterprises, from startups to Fortune 500 companies. With millions of installations of our Plugins and intense traction in the enterprise sector, Windsurf has uniquely already achieved strong product market fit, and is looking to take it to the next level. As developer relations, you will be responsible for building the Windsurf developer community and building content to assist with the adoption of the technology. You are expected to work relatively autonomously and will have agency to execute on ideas. Your role will be instrumental in driving adoption of AI technology.

This is a unique opportunity to work at an AI startup with a real product and real users.

• User engagement : Engaging with our large Discord community and other social media platforms (Reddit, X, LinkedIn, etc) to drive brand awareness, brand loyalty, and knowledge of product development. Coordinating and executing on live events.

• Events & Meetups: Build groundswell of positive public sentiment and community, either physically or virtually (ex. within Discord). Attend developer-focused conferences and execute on Windsurf-run developer events.

• Demos and Webinars : Produce content, both live and recorded, to increase feature/product awareness and build community.

• Bachelor's degree in Computer Science or related field.

• 2+ years professional experience in developer relations.

• Past experience managing Discord or other virtual communities.

• Past experience working with B2B SaaS startups.

• Strong oral communication and interpersonal skills.

• Strong creativity and problem-solving skills, and the ability to work in a fast-paced, dynamic startup environment.

The Owner Relations Officer is responsible for championing the owner’s relationship within the assigned portfolio.

Key responsibilities include:

1. Building and maintaining relationships with property owners through active communication regarding their investment performance, regulatory, policy, and operational updates.
2. Responding to all communications related to the portfolio promptly:

• Phone calls: Answer within 3 rings or 2 minutes during business hours.
• Emails, Text, WhatsApp, WeChat: Respond within 5 minutes during working hours (9am - 9pm EST) or within 12 hours outside of working hours.
• Internal communications: Monitor Slack & Internal Emails, respond within 2 minutes for urgent items and within 30 minutes for non-urgent items, or within the first hour of the next scheduled shift for non-urgent items outside office hours.

• Participating in and contributing to the improvement of company procedures and processes.
• Following all procedures, guidelines, laws, and regulations.
• Promoting a professional, respectful, and safe working environment.

• Experience in Hospitality, Business Administration, Marketing, Communications, or related fields.
• Minimum 1-2 years in hospitality with team lead or supervisory experience.
• Excellent communication, interpersonal, and negotiation skills.
• Strong problem-solving and analytical abilities.
• Ability to multitask and manage multiple projects effectively.
• Proficiency with project management software and tools.
• Ability to build and maintain strong client and stakeholder relationships.
• Understanding of financial reports, P&L statements.
• Flexibility to work EST hours between 8am and 10pm, including weekends and holidays.
• Ability to work remotely with reliable high-speed internet.
• Language proficiency: Advanced or Professional in English.

• Effective verbal and written communication skills in English.
• Self-motivated with strong multitasking abilities.
• Adaptability to changing priorities and environments.
• Professional demeanor and excellent time management.
• Resilient, with a proactive, get-it-done attitude under pressure.
• Creative problem-solving skills using innovative approaches.

This is a remote position available anywhere in the world! Linkedin makes us show a country, but we hire the best people wherever they are.

At Railway, we make it extremely simple for engineers to deploy logic without thinking about servers. Our goal is to make developers orders of magnitude more efficient by becoming the operating system for modern development.

We give developers a sandbox to espouse their ideas. We are looking for someone who can let them know what is possible with the platform. We seek to make developers 100x more effective, and build 100x more impactful systems. Building leverage is a core part of what we do.

Oft an under-appreciated way to help developers build those levers is to focus on improving the speed and effectiveness of those developers.

For this role, you will:

• Implement programs to gather developer feedback and then exercise discretion on how to best communicate to those users
• Build and refine product adoption loops through content, improvements to the product, and nurturing community
• Assist the team on initiatives around our Open Source presence such as our CLI, Nixpacks, and Templates
• Craft resources that help grow the developer ecosystem and ensure that the experience for new and existing users is as seamless as possible

Dev Rel is an often misunderstood role; we see it as a hybrid of being able to make cool stuff and talking about it, but also being the tip of the spear in getting feedback from the market. You should be knowledgeable about modern DevOps practices, the state of the cloud infra world, while being opinionated about how the next 10 years of Dev Tools should look like.

This is a high impact, high agency role where you are given a high degree of autonomy to work with any function you desire while receiving any support from the team you need. As our first hire in this area, we expect you to wear a lot of hats while setting the strategy.

• A strong ability to communicate clearly, whether it’s via writing, video, or practical projects incorporating Railway
• An enthusiast about our product; Railway uses Railway to build Railway. You should be able to share insights with developers of all stripes to let them know how our product can help them
• A great sense of direction and prioritization when it comes to dealing with the ambiguity of an early stage startup
• Someone who is comfortable in a few different languages/stacks and can create educational content on how to deploy those projects on a public cloud or Railway
• Able to take really technical concepts and make them as easy to understand as possible

We value and love to work with diverse persons from all backgrounds

For better or worse, we’re a startup; our team dynamics are different from companies of different sizes and stages.

• We’re distributed ALL across the globe, and that’s only going to be more and more distributed. As a result, stuff is ALWAYS happening.
• We do NOT expect you to work all the time, but you’ll have to be diligent about your boundaries because the end of your day may overlap with the start of someone else’s.
• We’re a small team, with high ownership, who are not only passionate about what we do, but seek to be exceptional as well. At the time of writing, we’re 21, serving hundreds of thousands of users. There’s a lot of stuff going on, and a lot of ambiguity.
• We want you to own it. We believe that ownership is a key to growth, and part of that growth is not only being able to make the choices, but owning the success, or failure, that comes with those choices.

At Railway, we provide best in class benefits. Great salary, full health benefits including dependents, strong equity grants, equipment stipend, and much more. For more details, check back on the main careers page.

Beyond compensation, there are a few things that we believe that make working at Railway truly unique:

• Autonomy: We have very few meetings. Just a Monday and a Friday to go over the Company Board. We think your time is sacred, whether it’s at work, or outside of work.
• Ownership: We’re a company with a high ownership, high autonomy culture. We hope that you’ll come in, help us, and over the course of many years do the best work of your life. When we bring you onboard, we expect you to change the company.
• Novel problems/solutions: We’re a startup that’s well funded, with cool problems, which lets us implement novel solutions! We abhor “busywork” and think, whether it’s community, engineering, operations, etc there’s always opportunity for creative and high leverage solutions.
• Growth: We want you to grow with us, but we know that talent is loaned, so when you figure out what area you want to grow in next, whether it’s at Railway or outside, we’ll make sure you land there.

No tricks. No surprises. Here’s the entire process.

• Talk with us about the role
• This is completely open ended and we’re just trying to see who you are, what you want to do, and where you wanna go.
• Work on a small project to discuss in the interview
• Asynchronously implement the following:
• Build something and deploy it on Railway using as many features as possible
• You will submit your solution before the interview, and you’ll sit down with a member of the team and go over the above. We’ll poke into your solution, as well as get you acquainted with a member of the team.
• You can, and SHOULD ask us questions ahead of time if you have them.
• Review your solution with the Team
• You’ll sit down with someone on the team and go over the above. We’ll poke into your solution, as well as get you acquainted with two more members of the team.
• Looking for: Learn about your problem solving skills. How you break down a problem and how you present a solution.
• Interview Structure (60 Minutes):
• Pre-work (submitted before your interview): Build and deploy your project
• 0-5 minutes: Introduction
• 5-20 minutes: Walking through the project
• 20-50 minutes: Walking through how you think about content, relations, intersection with other roles
• 50-60 minutes: Time for you to ask your interviewers questions
• Meet the Team
• You’ll meet the Team, which will be comprised of 4 people from vastly different sections of the company.
• Looking for: How you work with the rest of the team and communicate.
• Offer and Details Chat with CEO
• Finally, we will go over the process, the role, and hammer out the details about your position, onboarding, and all the deets.

Final Note : The interview goes both ways . Once again, please ask us things. Many things! Hard things. That’s what we’re here for.

#Global

● The Owner Relations Officer is responsible for the champion of owner’s relationship with the assigned portfolio.

● Responsible for assisting daily administrative tasks by providing constant updates to Account Executives on both daily and urgent tasks. Coordinating with different departments including Design, Maintenance, Finance, listing and guest experience team to provide updated information and follow-ups.

Key Responsibilities:

● Be an owner advocate.

● Building relationships with property owners, through active communications regarding their investment performance, regulatory, policy, and operational changes.

● Ensure all communications related to assigned portfolio/market is responded within a timely fashion

o Phone calls: Answer within 3 phone rings or 2 minutes for any missed calls during business hours.

o Emails, Text, WhatsApp, WeChat: Respond within 5 minutes during working hours (9am - 9pm EST) or 12 hours outside of working hours.

o Internal communications: actively monitoring Slack & Internal Emails to respond within

▪ 2 minutes for urgent items

▪ 30 minutes for non-urgent items

▪ During the first 1 hour of the next scheduled shift for non-urgent items communicated outside office hours.

● Coordinate and follow-up on various day-to-day tasks including owner stays, quotes approvals, onboarding, and P&L reports.

● Proficient on various project management and online tools (eg. Clickup, Google Workspace, Breezeway etc.) and maintain client databases (CRM) to ensure all information is correct and up to date.

● Collaborate with other departments to address owner requests and achieve the highest level of satisfaction.

● Cultivate trust and personal connections with owners to further understand their needs and identify opportunities.

● Manage and develop performance of direct reports.

● Actively communicate with internal team members and cultivate resources to support owner success.

● Respond to communications from current and prospective clients to develop strong, personal rapport and resolve concerns.

● Manage client-related tasks in our project management tool, ensuring timely progress and prioritization of pending tasks.

● Stay aware of company goals and strategies to ensure projects align with business priorities.

● Provide creative insights and solutions to address client/organizational challenges.

● Perform additional duties as assigned.

OH&S:

● Actively participate and contribute with the improvement of company procedures and processes.

● Follow all procedures and guidelines and applicable law and regulations.

● Promote a professional and cooperative working environment, based on mutual respect and trust.

● Promote safe behaviour in the workplace.

Government institution based in Johannesburg requires a Director Intergovernmental Relations

• Manage the provision of inter-governmental relations support to the Head of Department and MEC by enhancing cooperative governance.
• Facilitate inter-departmental cooperation through coordination of IGR Fora including but not limited to providing input to the agenda of the MEC/MMC forum and monitor the implementation of decisions.
• Facilitate provincial relations with local government and other organs of state.
• Manage the development of policies and strategies aimed at enhancing IGR relations in the provincial administration.
• Build strong stakeholder relations with strategic partners.
• Operationalise the Governance & IGR Secretariat Support Service.
• Provide Strategic Leadership and Management to the Directorate: Intergovernmental Relations; Develop and Manage Strategic Partnerships within and outside the department
• Develop a database of all IGR infrastructure projects in the province; Manage the resources of the Directorate; Develop, manage, and implement stakeholder engagement strategies, policies, and procedures.

Qualifications:

• Matric plus NQF level 7/ Bachelor’s Degree in Political Science, Public Management, LLB or relevant qualification in Intergovernmental Relations.
• Coupled with 5 years’ experience at a Middle Management level working in Development at Municipal level, knowledge of Integrated Development Planning and or the public service.
• A post-graduate Degree would an added advantage.

Join to apply for the Owner Relations Representative role at Wander

Join to apply for the Owner Relations Representative role at Wander

About The Role

As an Owner Relations Representative, you will act as the primary point of contact for property

About The Role

As an Owner Relations Representative, you will act as the primary point of contact for property

owners, ensuring their satisfaction and addressing their needs in a timely manner. Your key

responsibility will be to manage all owner communications, providing regular updates, and

resolving issues to foster a positive relationship between property owners and our management team.

This role requires a customer success mindset, strong problem-solving skills, and the ability to

build lasting relationships. You will work closely with remote property managers to ensure that

each home operates smoothly and profitably.

What You’ll Do

• Be the primary contact for property owners, ensuring their needs and concerns are addressed promptly and professionally.
• Handle financial and marketing questions, explaining performance metrics and revenue insights clearly.
• Keep owners up to date and answer any questions regarding their property's performance metrics and operational activities.
• Resolve conflicts or concerns with professionalism and empathy, escalating issues to management as needed.
• Collaborate with property managers to oversee home operations, ensuring smooth communication between teams.
• Proactively identify opportunities to improve owner satisfaction and increase home performance.
• Communicate effectively via email and phone, ensuring owners feel heard and supported.
  
  

• Customer-focused – You genuinely enjoy building relationships and providing excellent service.
• Personable and outgoing – You’re comfortable making phone calls and engaging with owners.
• Problem solver – You can de-escalate situations, find solutions, and confidently handle difficult conversations.
• Well-spoken and well-written – You can articulate complex topics in a simple, professional way.
• Sales-minded – You understand how to position things in a positive light and influence outcomes.
• Organized and proactive – You can keep track of multiple properties and owners while staying ahead of potential issues.
• Tech-savvy – You’re comfortable working with Slack, Google Suite, and learning new systems (we use our own operating software).
• Fast-Paced and Adaptable - You thrive in a high-pressure, dynamic environment and can quickly adjust to changing priorities and deadlines.
  
  

• 2+ years of customer service, account management, or customer success experience.
• Experience in property management, real estate, or hospitality is a plus.
• Strong conflict resolution skills and ability to handle challenging conversations with confidence.
• Comfortable working Tuesday-Saturday, CST
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Technology, Information and Internet

Referrals increase your chances of interviewing at Wander by 2x

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Job Description : Client Relations Manager REPORTS TO : Head of Operations OCCUPATIONAL LEVEL : Middle Management FUNCTIONAL AREA : SDC Skills Sales COMPANY : The Skills Development Corporation (Pty) Ltd LOCATION : 24 Achter Road, Paulshof, Sandton, Key Role Purpose

• Leads and manages a sales team to achieve company revenue targets by developing and implementing sales strategies, managing the sales pipeline, recruiting and training sales representatives, and motivating the team to generate leads and build client relationships.
• Understanding client needs, communicating effectively, and acting as a liaison between clients and internal teams.
• Retain existing clients and drive new business growth.

Key Outcomes

• Leadership and Team Management
• Sales strategy and planning
• Sales performance and reporting
• Client Relations and Business Development
• Meeting and Project Management
• Training & Development
• General Duties Role Requirement Essence of the role / Key Accountabilities Key Activities Leadership and Team Management Overseeing the daily operations of the sales team, including managing the sales pipeline, coaching and mentoring sales representatives, and addressing performance issues Identifying, interviewing, and hiring new sales team members who meet the company's requirements Providing ongoing training and development opportunities for sales representatives to enhance their skills and knowledge Sales strategy and planning Identifying and developing effective sales strategies, tactics, and processes to drive sales and achieve revenue goals Establishing realistic and achievable sales goals and quotas for individual sales representatives and the overall team Tracking and managing the sales pipeline to identify opportunities, forecast sales, and prioritize leads Creating and implementing comprehensive sales plans that align with the company's overall business strategy Sales performance and reporting Regularly tracking and analysing sales performance data, identifying areas for improvement, and adjusting sales strategies as needed Generating reports on sales activity, analysing performance metrics, and providing regular forecasts of future sales Developing and managing the sales budget, ensuring that resources are allocated effectively to support sales efforts Client Relations and Business Development Developing and maintaining strong relationships with key clients, understanding their needs, and ensuring their satisfaction Developing and implementing strategies to generate new leads and opportunities Collaborating with marketing, product development, and other departments to ensure alignment and support for sales efforts Managing communications between key clients and internal teams Coordinate with company operations so that the client's expectations are met Develop initiatives to increase client satisfaction and retention Negotiating contracts with clients and establishing timeline of performance Meeting and Project Management Coordinate diaries of the sales team and self Conclude meeting / s with new, potential and existing clients Understand the needs and requirements of all new and potential clients Presentation of current offer / s to all new and potential clients Agree on proposal terms : Number of learners Demographics Onsite or offsite solution Qualification Payment terms Start date Appointments for all renewals must be set on the basis listed below : For all SDC clients, irrespective of where the client is based, one client visit needs to be done per year, over and above the renewal meeting as stated above All client renewal visits must be set within a minimum period of 60 Days before the completion of the clients' current program All renewal documentation must be completed no later than one month before the completion of the clients' current program Act as the key interface between the client and all relevant departments Manage a client's project / s from beginning to end Maintain and update client contact records Meeting all client needs and deliverables according to proposed timelines Client Proposal Complete a skills analysis for new / potential clients Draft and populate proposal as per the proposed terms discussed in the meeting Forward prepared proposal through to client with additional information required Follow up on the proposal after two days, if the client has accepted or not If the proposal is accepted, receive the signed proposal from the client, with the supporting documents : Tax Clearance Company Registration Documents Fixed Term Contract / s Letter of Delegation (if applicable) Distribution of induction email to the various departments (Sourcing, Projects, Operations, Admin, Facilitation, Finance and SETA Liaison) The induction email content forwarded to all HOD's, include : The signed proposal and supporting documents Demographics Qualification Contract dates Fixed Term Contract template Invoice terms Hosting of learner Payroll due date Workplace Health Plan (WHP) Training & Development
• Keep up to date with legislative requirements on the B-BBEE Act, Skills Development Act, Skills Development Levies Act, The Income Tax Act, and any other Act as required for the completion of this Role
• Continuously train and develop all the sales team and associates of the company
• Host a Skills Development Workshop annually General Duties
• Complete all tender applications for and behalf of the company
• Ensure all Service Level Agreements are completed, signed and stored
• Represent the organisation at sales and marketing conventions, trade exhibitions and other forums
• Complete monthly payment schedules for finance department
• Complete Supplier & Enterprise Development Contracts and reconciliations for loans
• Complete Sales team commission recons monthly
• Assist clients with information required for their B-BBEE Audit
• Bi-weekly meetings with all HOD's Job Specific Requirements Competencies (Knowledge, skills and attributes) Competency / Performance Drivers Technical / Professional Expertise Able to multi-task, prioritize and manage time efficiently Goal-orientated, organised team player Encouraging to team / staff, able to mentor and lead Excellent verbal and written communication skills Have excellent people skills and intuitive to client's business needs Highly self-motivated and self-directed Delivering Results and Meeting Client Expectations Knowledge and understanding of various legislation Problem solving skills Ability to function independently and under pressure and commit to deadlines Computer Literacy, with emphasis on Excel skills Strong negotiation skills, with ability follow through on client contracts Proven results of delivering client solutions and meeting sales goals Knowledge and understanding of The BBBEE Act, The Skills Development & Skills Development Levies Act, The Income Tax Act, The New Minimum Wage Act, The Employment Equity Act, The Codes of Good Practice on People with Disabilities Acquire a thorough knowledge and understanding of key client needs and requirements Qualifications Minimum
• National Diploma in Sales and Marketing
• Business Administration
• Client Relationship Management
• Communications Ideal BCom Degree in business commerce, such as Sales and Marketing or Finance MDP B-BBEE Experience Minimum 3 / 4 years relevant managerial experience, with at least 3 years at middle management level Proven track record of sales successes Proven track record of meeting targets and generating new business Ideal
• A minimum of 5 years' experience, at senior management level with full competence as a Client Relations Manager / Sales Manager Remuneration
• Basic Salary – R35 ,00 to R50 ,00 (negotiable dependant on experience)
• Commission earned - paid monthly with salary package, dependant on monthly targets achieved
• Provident fund, disability & risk benefit after 6 months permanent employment – fully company funded Disclaimer The above job profile is intended to describe in general the nature and level of work performed by employees of the company assigned to this job role.

It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.

The Skills Development Corporation reserves the right to amend and change responsibilities to meet the needs of the business as necessary.

• Building and maintaining relationships with clients/customers
• Conducting business reviews to ensure clients are satisfied with their products and services
• Alerting the sales team to opportunities for further sales within key clients
• Informing customers of new product offerings
• Attending meetings with clients to build relationships with existing accounts
• Achieving client relationship targets and KPI’s as set by the Head of Sales
• Working closely with Sales Managers and Sales Representatives
• Escalating and resolving areas of concern as raised by clients
• Carrying out client satisfaction surveys and reviews
• Passing leads to the sales team and following up on progress
• Liaising with internal departments to ensure client needs are fulfilled effectively
• Adhere to weekly appointment targets and sales GP targets
  
  

• Minimum Grade 12
• 2-3 years sales experience
• Strong interpersonal skills and an ability to build rapport with customers
• Previous experience working as a client relations liaison or a track record of managing client relationships
• Hardworking with a strong work ethic
• Target-driven and competitive
• Must have your own vehicle