5,915 Regional Sales Director jobs in South Africa

Overview

Hire Resolve is currently seeking a highly skilled and experienced Regional Sales Director for a leading Financial Technology company based in Johannesburg. We are seeking a dynamic Regional Representative for Southern Africa to elevate presence in South Africa and neighbouring markets. Your role is pivotal in establishing the company as a key player in the region, focusing on bringing relevance and impact to operations. Youll collaborate with regional directors, reporting directly to the Regional Managing Director, driving significant growth and establishing the company as a key player in the Southern Africa payments landscape.

This position is for candidates based in Southern Africa. Given the hybrid model, the expectation for new joiners is that during their probation period they come into the office 4 days a week, transitioning to 3 days a week after they successfully complete their probation.

• Business Strategy and Planning
  • Develop and execute a comprehensive business strategy for launching and scaling enterprise payment solutions, remittance solutions, bank partnerships, and third-party card processing in the Southern Africa region.
  • Conduct market research and analysis to identify key opportunities, market trends, and potential challenges in the mobile money, remittance, and card processing space.
  • Define short-term and long-term business objectives, including revenue targets, market penetration goals, and expansion strategies for all business lines.
• Partnership Development
  • Identify and establish strategic partnerships with enterprises, banks, financial institutions, and other key stakeholders to drive adoption and usage of enterprise payments, remittances, and card processing solutions.
  • Lead negotiations and collaboration efforts to secure partnerships that facilitate the integration and distribution of products and services.
  • Build and maintain strong relationships with partners to drive mutual business growth and ensure alignment with strategic objectives.
• Market Expansion
  • Develop and execute go-to-market strategies to drive adoption of enterprise payments, remittance solutions, bank partnerships, and third-party card processing among consumers, businesses, and other target segments.
  • Work closely with other commercial and product stakeholders to develop customized solutions and value propositions for target customers.
  • Identify opportunities for product innovation and differentiation to maintain a competitive edge in the market.
• Operational Leadership
  • Provide strategic direction and guidance to cross-functional teams to ensure seamless execution of business plans and alignment with organizational goals.
  • Oversee day-to-day operations related to all business lines, including product development, marketing, sales, and customer support.
  • Generally, uphold the values of the Company.
• Financial Management
  • Develop and manage budgets, financial forecasts, and performance metrics for all business lines.
  • Monitor financial performance and key performance indicators to track progress against business objectives and drive profitability.
  • Optimize resource allocation and cost-control measures to maximize operational efficiency and return on investment

• Relevant qualification in Business Management, Communications, Commerce, or a related field.
• 10+ years of experience, with at least 4 years in the payments industry.
• Experience working with a dispersed global team.
• Fluent in English; knowledge of local languages is advantageous.
• Strong understanding and experience of payments technology and trends in Southern Africa, with the ability to develop innovative solutions to meet customer needs.
• Pan-African exposure, experience, and expertise are advantageous.
• Experience navigating various stages of company maturity, from start-ups to established corporates.
• Extensive connections with payment ecosystem players in Southern Africa, fostering efficient communication and collaboration to advance business objectives.
• Demonstrated track record in building or launching products from inception to completion.
• Extensive expertise in payments technology, including a deep understanding of industry trends and innovations.
• Proficiency in translating market opportunities into actionable product requirements, driving successful product development initiatives.
• Exceptional strategic thinking capabilities, with the ability to develop and execute comprehensive business strategies that align with organizational goals and market demands.
• A strong track record of bringing relevance and impact to organizations in the Southern Africa markets, with the ability to drive significant growth and establish company as a key player in the region.

• Salary negotiable
• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Candice Aucamp at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV:

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

Overview

Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more). Cato’s unique technology inspired a brand-new product category, later named “SASE” by Gartner and a market expected to reach $25 billion by 2027. This is your opportunity to join a company that is building a cutting-edge enterprise network and secure cloud platform and is on a fast track to becoming the worldwide market leader.

We’re looking for a Regional Sales Director who shares our enthusiasm for cybersecurity and SaaS innovation. If you’re ready to take on the challenge of selling cutting-edge solutions to organizations within a defined territory, we’d love to have you on our team.

• Drive Sales in Your Territory: Own the sales cycle within your assigned region, from prospecting to closing, securing deals with mid-to-large accounts and building lasting relationships.
• Engage with Decision-Makers: Connect with key decision-makers (CIOs, CISOs, CTOs) and align our cybersecurity and SaaS solutions with their business needs.
• Strategic Focus: Position our solutions as integral to customers' long-term success and become a trusted advisor within your territory.
• Manage Sales Cycles: Navigate sales cycles of varying lengths, managing multiple stakeholders and maintaining momentum throughout.
• Leverage Data: Use sales intelligence, win-loss analysis, and pipeline metrics to refine strategies for ongoing success.
• Collaborate & Share Knowledge: Work alongside the sales team, sharing insights and best practices to drive success within the territory.
• Partner for Growth: Develop relationships with local MSSPs, VARs, and other strategic partners to expand market reach and bring solutions to more organizations.
• Stay Informed: Stay ahead of industry trends and help position our solutions as leaders in the market.

• Experience: 5-7 years of experience in territory sales within cybersecurity, SaaS, or related industries, with proven success in managing sales cycles and engaging with decision-makers.
• Proven Success: A demonstrated history of consistently meeting or exceeding sales quotas and driving revenue growth.
• Industry Knowledge: Strong understanding of cybersecurity, SaaS, or networking solutions, with awareness of current market trends and competitive positioning.
• Relationship-Driven: Ability to build long-term, trust-based relationships with key stakeholders and decision-makers.
• Collaborative: Experience working with partners, MSSPs, VARs, and other strategic collaborators to drive sales and expand business opportunities.

Welcome to the future of cloud networking and security
Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $25 billion by 2027.

This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it

We're looking for a Regional Sales Director who shares our enthusiasm for cybersecurity and SaaS innovation. If you're ready to take on the challenge of selling cutting-edge solutions to organizations within a defined territory, we'd love to have you on our team.

What You'll Do

• Drive Sales in Your Territory: Own the sales cycle within your assigned region, from prospecting to closing, securing deals with mid-to-large accounts and building lasting relationships.
• Engage with Decision-Makers: Connect with key decision-makers (CIOs, CISOs, CTOs) and align our cybersecurity and SaaS solutions with their business needs.
• Strategic Focus: Position our solutions as integral to customers' long-term success and become a trusted advisor within your territory.
• Manage Sales Cycles: Navigate sales cycles of varying lengths, managing multiple stakeholders and maintaining momentum throughout.
• Leverage Data: Use sales intelligence, win-loss analysis, and pipeline metrics to refine strategies for ongoing success.
• Collaborate & Share Knowledge: Work alongside the sales team, sharing insights and best practices to drive success within the territory.
• Partner for Growth: Develop relationships with local MSSPs, VARs, and other strategic partners to expand market reach and bring solutions to more organizations.
• Stay Informed: Stay ahead of industry trends and help position our solutions as leaders in the market.

What We're Looking For

• Experience: 5-7 years of experience in territory sales within cybersecurity, SaaS, or related industries, with proven success in managing sales cycles and engaging with decision-makers.
• Proven Success: A demonstrated history of consistently meeting or exceeding sales quotas and driving revenue growth.
• Industry Knowledge: Strong understanding of cybersecurity, SaaS, or networking solutions, with awareness of current market trends and competitive positioning.
• Relationship-Driven: Ability to build long-term, trust-based relationships with key stakeholders and decision-makers.
• Collaborative: Experience working with partners, MSSPs, VARs, and other strategic collaborators to drive sales and expand business opportunities.

With thousands of hotels in over 122 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have on the world you may be just the person, we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

What will I be doing?
As Regional Director of Sales Operations you will lead the development and implementation of strategic sales plans that maximize profitability for owned and operated hotels, with an objective to achieve hotels' budgeted revenue, increase RevPAR Index and market share targets.

Your responsibilities for the region include (but are not limited to) the following:

• Lead and support Managed hotel Sales and GM&E teams to ensure the right structures, strategies, tools, and targets are in place to deliver revenue goals and maximize conversion.
• Evaluate business opportunities and proactively redirect resources to capture profitable demand.
• Hold regular productivity reviews to drive new customer acquisition and growth of existing accounts.
• Develop and implement sales strategies and long-term plans, using competitive data, demand analysis, and market mix to set both strategic and operational goals.
• Partner with GMs, RCD, and Commercial Services teams (marketing, revenue management, senior leadership) to align resources and activities to business objectives.
• Streamline sales processes, optimize team structures, and strengthen key account management to increase Hilton's market share.
• Build and maintain strong relationships with decision-makers, influencers, and Above Property Sales teams to ensure alignment between hotel, regional, and enterprise-wide plans.
• Support hotel openings and pre-openings with tailored sales strategies, target account planning, and integration with regional and global sales initiatives.

Key Areas Of Responsibility
Strategic Leadership

• Define short-, medium-, and long-term sales strategies aligned with Hilton's enterprise priorities.
• Translate organizational goals into actionable plans for Managed hotel Sales and GM&E teams.
• Partner with the Regional Commercial Director (RCD) and Hilton Worldwide Sales (HWS) to shape regional direction, ensure alignment across teams, and secure senior stakeholder support.
• Oversee forecasting to provide the most accurate view of future performance based on market trends.

Driving Business Performance

• Develop and implement sales plans that deliver revenue, EBITDA, and market share growth.
• Guide hotel Sales and GM&E teams to strike the right balance between proactive and reactive selling, adopt Hilton systems/tools (e.g., Delphi), and set clear performance targets.
• Review productivity regularly to ensure new customer acquisition and expansion of share with existing accounts.
• Continuously evaluate business opportunities across the region and proactively redirect resources and strategies to ensure hotels capture the most profitable demand and maximize conversion.
• Lead sales strategies for hotel openings, ensuring pre-opening readiness and integration with Above Property teams.

Team & Talent Development

• Maintain people and succession plans to protect future growth in regional sales leadership.
• Support hotel sales teams with coaching, productivity reviews, and clear performance standards.
• Repurpose and optimize sales resources to capture opportunities with Key Accounts.
• Foster collaboration across property-level, regional, and global sales teams to drive account performance.

Stakeholder Engagement & Influence

• Act as the key communication bridge between hotel sales teams and Above Property Sales (SSSO, HWS).
• Build and maintain strong relationships with senior leaders, commercial partners, and decision-makers within top-producing accounts.
• Partner closely with Marketing, Revenue Management, and eCommerce to align sales activities with commercial strategies.
• Represent Hilton at property visits, ownership meetings, budget/forecast reviews, and regional commercial conferences.
• Operational Excellence
• Streamline business processes to maximize efficiency and effectiveness of hotel sales functions.
• Ensure sales initiatives are properly planned, resourced, and delivered to drive measurable results.
• Strengthen key account management practices to increase Hilton's market share and become the hotel of choice.
• Safeguard alignment between local hotel sales plans, regional strategies, and enterprise-wide goals.

Special Projects

• Contribute to regional or EMEA-wide initiatives as required.

What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:

• Experience developing and executing strategic sales plans.
• Experience presenting to senior executives and operating in a matrixed organization.
• Experience managing sales teams and using financial data for decision-making.
• Proven track record in identifying and capitalizing on hotel business opportunities.
• Advanced degree.
• Experience of progressive sales leadership in multi-site, multi-branded organizations.
• Experience managing diverse revenue streams and channels across Africa.
• Hospitality or Hilton experience.
• Background spanning B2B, B2C, or B2B2C sales environments.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Work Locations
Hilton - Regional Office - Hilton Sandton

Schedule
Full-time

Brand
Hilton Corporate

Shift
Day Job

Job Level
Director

Job
Sales

Job title

Senior Manager - Sales Strategy and Capability.Group Consumer

Gauteng, Roodepoort

October 03, 2025

• Sales Strategy Development and Alignment: Lead the design and continuous refinement of the Group sales strategy, ensuring alignment with overall business objectives and market dynamics across OpCos.
• Proactively monitor and analyse market trends, competitive challenges, and technological advancements across our footprint and globally to identify potential opportunities and threats.
• Work closely with Group Commercial, Marketing, and Technology teams to translate commercial strategy into executable sales plans for different markets.
• Benchmark and analyse best-in-class global and regional sales practices to inform strategy design.
• Translate the Group Strategy into a clear and actionable roadmap with defined KPIs and milestones for in-country execution.
• Ability to use data analytics tools to inform sales strategy, segment targeting, and performance interventions.

• Act as the Group liaison for sales capability development and performance optimization across all OpCos.
• Coordinate structured engagements with OpCo sales leaders to assess execution gaps and support local strategy refinement.
• Drive implementation of localization of group strategies to reflect customer, competitive and regulatory nuances of each market.

• Design and deploy group-wide sales capability playbooks and frameworks including tools, processes, and performance standards.
• Oversee the rollout of digital sales platforms, CRM tools, and automation initiatives to drive frontline productivity and customer engagement.
• Act as a central point of expertise, developing and disseminating group-wide best practices, frameworks and key capabilities across all Opcos.

• Drive transformation initiatives to modernize the sales function, including migration to omnichannel models and integration of digital sales capabilities.
• Pilot innovative sales models tailored to underserved, hyper-competitive and high-growth customer segments.
• Collaborate with technology and product teams to enable the commercialization of new services and offerings.

• Ensure all sales-related activities comply with group policies, local regulations, and ethical standards.
• Lead the development of standardized sales operating procedures, KPIs, and incentive structures across the Group.
• Present strategy updates and performance reviews to Group Executives, Committees and Senior management as required.
• Build strong collaborative relationships with Group and OpCo-level functions including Marketing, Finance, Technology, Customer Experience, and HR.

• Education : 4 year Bachelor’s Degree in Business, Marketing, Economics, or a related field (Essential); Master’s Degree in Business Administration (MBA) or equivalent postgraduate qualification (Preferred); Relevant certifications in Strategy, Sales Leadership, or Digital Transformation (Advantageous).
• Experience : Minimum of 8-10 years’ experience in commercial strategy, sales transformation, or business development, preferably within a multinational or telecoms / FMCG, with at least 5 years in a strategic or sales leadership role; Proven track record in developing and implementing commercial and go-to-market strategies, sales transformation and channel management (retail, distribution, digital), across multiple markets; Familiarity with data-driven sales performance management, KPI frameworks, commercial reporting tools and dashboards; In-depth understanding of consumer and business behaviour in Sub-Saharan Africa, including mobile money, prepaid models, data adoption and digital inclusion; Demonstrated success in capability development, sales enablement, and performance optimization; Experience working across cross-functional teams including Marketing, Technology, and Finance; Strong understanding of digital sales platforms, CRM systems, and sales automation tools; Exposure to working in emerging markets and multicultural environments.
• Competencies : Strategic Thinking; Commercial Acumen; Analytical Skills; Collaboration & Influence; Execution Excellence; Digital Fluency; Change Leadership; Communication.

09 / 28 / 2025

We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

Live Y’ello

• Lead with Care
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion

MTN is entering a new phase in its lifecycle. With the launch of its new strategy, Ambition 2025, the business is furthering its evolution from “telco”, to “tech-co.” The sharp focus on operational and commercial excellence has become increasing critical for success during this evolution. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. The Senior Manager must therefore ensure the success in her / his role in context of :

• Rapidly changing ICT environment
• The geographic complexity of MTN’s footprint across Africa and the Middle East
• Driving growth through business intelligence and standardization to maximize business impact
• Management of customer and supplier expectations
• Enhance MTN position as a leading network and system provider
• Constant dynamics and local challenges in the economic, regulatory, and legal environments

• Lead the design and continuous refinement of the Group sales strategy, ensuring alignment with overall business objectives and market dynamics across OpCos.
• Proactively monitor and analyse market trends, competitive challenges, and technological advancements across our footprint and globally to identify potential opportunities and threats
• Work closely with Group Commercial, Marketing, and Technology teams to translate commercial strategy into executable sales plans for different markets.
• Benchmark and analyse best-in-class global and regional sales practices to inform strategy design.
• Translate the Group Strategy into a clear and actionable roadmap with defined KPIs and milestones for in-country execution
• Ability to use data analytics tools to inform sales strategy, segment targeting, and performance interventions.

• Act as the Group liaison for sales capability development and performance optimization across all OpCos.
• Coordinate structured engagements with OpCo sales leaders to assess execution gaps and support local strategy refinement.
• Drive implementation of localization of group strategies to reflect customer, competitive and regulatory nuances of each market.

• Design and deploy group-wide sales capability playbooks and frameworks including tools, processes, and performance standards.
• Oversee the rollout of digital sales platforms, CRM tools, and automation initiatives to drive frontline productivity and customer engagement.
• Act as a central point of expertise, developing and disseminating group-wide best practices, frameworks and key capabilities across all Opcos.

• Drive transformation initiatives to modernize the sales function, including migration to omnichannel models and integration of digital sales capabilities.
• Pilot innovative sales models tailored to underserved, hyper-competitive and high-growth customer segments.
• Collaborate with technology and product teams to enable the commercialization of new services and offerings.

• Ensure all sales-related activities comply with group policies, local regulations, and ethical standards.
• Lead the development of standardized sales operating procedures, KPIs, and incentive structures across the Group.
• Present strategy updates and performance reviews to Group Executives, Committees and Senior management as required.
• Build strong collaborative relationships with Group and OpCo-level functions including Marketing, Finance, Technology, Customer Experience, and HR.

• 4 year Bachelor’s Degree in Business, Marketing, Economics, or a related field (Essential)
• Master’s Degree in Business Administration (MBA) or equivalent postgraduate qualification (Preferred)
• Relevant certifications in Strategy, Sales Leadership, or Digital Transformation (Advantageous)

• Minimum of 8 -10 years’ experience in commercial strategy, sales transformation, or business development, preferably within a multinational or telecoms / FMCG, with at least 5 years in a strategic or sales leadership role.
• Proven track record in developing and implementing commercial and go-to-market strategies, sales transformation and channel management (retail, distribution, digital), across multiple markets
• Familiarity with data-driven sales performance management, KPI frameworks, commercial reporting tools and dashboards
• In-depth understanding of consumer and business behaviour in Sub-Saharan Africa, including mobile money, prepaid models, data adoption and digital inclusion
• Demonstrated success in capability development, sales enablement, and performance optimization
• Experience working across cross-functional teams including Marketing, Technology, and Finance
• Strong understanding of digital sales platforms, CRM systems, and sales automation tools
• Exposure to working in emerging markets and multicultural environments

• Strategic Thinking : Ability to design and translate high-level commercial strategies into actionable plans
• Commercial Acumen : Strong grasp of sales and marketing dynamics, revenue levers, and competitive positioning
• Analytical Skills : High proficiency in market analysis, benchmarking, and performance evaluation
• Collaboration & Influence : Skilled in engaging and aligning stakeholders across Group and OpCo levels
• Execution Excellence : Focused on operationalizing strategy with clear KPIs, tracking, and performance management
• Digital Fluency : Familiarity with digital tools, omnichannel sales models, and technology-driven innovation
• Change Leadership : Ability to lead transformation initiatives and embed new ways of working across diverse teams
• Communication : Strong written and verbal communication skills, with executive presence and presentation capability

Company: Design Dynasty

Location: Johannesburg (Remote, South Africa)

Job Description

Design Dynasty is looking for a motivated Business Development / Lead Generation Intern to support client acquisition and digital marketing efforts. This is a 3-month remote internship designed for junior candidates eager to build knowledge in business development, lead generation, and online advertising.

Responsibilities

• Research and identify potential client opportunities using LinkedIn, Google, and business directories.
• Build and maintain prospect lists; perform outreach via email, LinkedIn, and phone calls.
• Assist with launching and monitoring basic online ad campaigns (Google Ads, Facebook/Instagram Ads).
• Support digital marketing initiatives by creating outreach content, tracking engagement, and analyzing results.
• Help schedule meetings and keep accurate outreach records.
• Collaborate with the team to improve sales and marketing strategies based on results.

Skills & Requirements

• Strong written and verbal communication skills in English.
• Basic knowledge of social media platforms (LinkedIn, Instagram, Facebook) and online ad tools such as Google Ads and Facebook Business Suite.
• Organized, proactive, fast learner who can manage multiple tasks independently.
• Familiarity with spreadsheet software (Excel, Google Sheets) is preferred.
• Own laptop/computer with a stable internet connection of at least 30 Mbps up and down.
• Able to work 5 days a week (Monday to Friday), GMT+2 timezone (Johannesburg hours). Saturday and Sunday off.
• Flexible to work during any shift or time of day that suits your schedule.

Desired/Bonus Skills

• Knowledge of running or supporting online ad campaigns at any level (academic, personal project, or internship).
• Familiarity with lead generation funnels, digital analytics, and market research.
• Previous involvement in cold outreach or sales campaigns is a plus but not required.

Please note:

This is an unpaid internship designed to provide valuable real-world knowledge in business development, lead generation, and digital marketing. While this internship does not offer monetary compensation, outstanding performance and dedication can lead to a permanent position with Design Dynasty. We are committed to supporting our interns' growth and career advancement, and exceptional contributors will have the opportunity to join our team full-time.

Additionally,

if you successfully bring in significant clients, you may be eligible for commission-based earnings tied directly to those clients.

Gain hands-on experience with real B2B outreach, digital ad campaigns, and client acquisition strategies while working flexibly from your chosen time or shift.

We are seeking a Business Development & Events Specialist to drive strategic outreach, strengthen client engagement, and maximize brand visibility through partnerships and events. The role focuses on pipeline growth, stakeholder engagement, and execution of targeted business development initiatives.

Key Responsibilities:

• Identify, prospect, and engage potential clients, partners, and sponsors.
• Build and manage a pipeline of business opportunities through outbound outreach and networking.
• Plan, coordinate, and execute events, conferences, and industry activations to drive brand engagement.
• Develop pitch materials, proposals, and presentations to secure partnerships.
• Maintain and grow long-term relationships with key stakeholders, associations, and vendors.
• Track performance metrics across outreach campaigns and event ROI.
• Collaborate with marketing, sales, and operations to align business development with overall growth objectives.

Requirements:

• Bachelor's degree in Marketing, Business, Communications, or related field.
• 2–4 years' experience in business development, partnerships, events, or client-facing roles.
• Strong networking skills with ability to build meaningful relationships.
• Proven success in driving lead generation and closing partnership opportunities.
• Excellent communication, negotiation, and presentation skills.
• Highly organized with experience managing multiple projects and deadlines.
• Willingness to travel and attend industry events when required.

Preferred Skills:

• Experience in B2B business development and event sponsorship sales.
• Familiarity with CRM tools (HubSpot, Salesforce, or similar).
• Knowledge of event production and logistics.

Purpose of the Role

The Business Development & Engagement Manager is responsible for identifying, developing, and managing new business opportunities while building strong client relationships in a call center environment. The role focuses on sales growth, stakeholder engagement, and strategic partnerships, ensuring revenue targets are met while enhancing the call center's reputation and market presence.

Key Responsibilities

• Drive new business development by identifying and pursuing sales opportunities in line with company growth objectives.
• Build, manage, and maintain strong relationships with corporate clients, stakeholders, and decision-makers.
• Develop and implement engagement initiatives that promote the call center's services and strengthen client partnerships.
• Collaborate with Operations, Training, HR, and Marketing teams to ensure successful execution of sales and engagement strategies.
• Conduct client meetings, presentations, and contract negotiations to secure new business and strengthen existing accounts.
• Monitor call center sales performance, analyzing pipeline conversion rates, campaign effectiveness, and revenue trends.
• Report regularly to senior management and Exco on business development progress, engagement initiatives, and key development areas.
• Represent the call center at industry events, networking forums, and corporate engagements to enhance brand visibility.
• Identify opportunities for process improvements, partnerships, and value-added services to grow client satisfaction and retention.

Qualifications and Experience

• Bachelor's degree in Business, Marketing, Sales, or related field (preferred).
• 2–5 years' experience in sales, business development, or account management, ideally within a call center/BPO environment.
• Proven track record of achieving and exceeding revenue targets.
• Strong experience in stakeholder engagement and corporate relationship management.
• Knowledge of call center sales processes, lead generation, and client onboarding.
• Excellent communication, presentation, and negotiation skills.

Skills and Competencies

• Sales and business development expertise.
• Strong stakeholder and client relationship management.
• Strategic thinking and execution.
• Call center sales process knowledge.
• Negotiation and closing skills.
• Data-driven decision-making and reporting.
• Cross-functional collaboration.
• Excellent organizational and time management skills.

We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.

Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.