1,055 Regional Management Roles jobs in South Africa

Overview

At our AVI Limited, we believe in collaboration and innovation to drive exceptional results. Our Shared Services departments—spanning IT, Finance, HR, Logistics, Digital, Marketing, and Field Marketing—are essential to the growth of our industry-leading brands. We foster a high-performance culture where teamwork, accountability, and creative problem-solving are celebrated.

Our AVI Field Marketing Shared Services team bridges the gap between our brands and the market by creating impactful in-store experiences and engaging directly with customers. We focus on executing marketing strategies at ground level, ensuring our products are both visible and accessible. Through promotional activities and close collaboration with retailers, we drive sales and strengthen our connection with consumers.

Why Join Our Shared Services Team?

• Drive Growth : Support and contribute to the success of our industry-leading brands.
• Collaborative Culture : Thrive in a team-oriented environment that values accountability and innovation.
• Impact & Growth : Play a key role in our brands' success while advancing your career in a supportive setting.
• Shape the Future : Make a meaningful difference and help us shape the future of our business.

Unlock Your Potential! We’re looking for a passionate Area Manager to join our AVI Field Marketing Shared Services Division in Western Cape . In this role, you will be required to perform a sales and merchandising function in the Winelands area servicing retail and wholesale customers in Worcester, Robertson, Ceres, De Doorns, Montague, Bonnievale, Swellendam and surroundings.

Reporting Structure:

• Reports to: Area Operations Manager

Key Areas of Impact:

• Monitor store ordering process, stock levels, and returns and take corrective action if required
• Monitor pricing and ensure mandate adherence
• Negotiate promotional activity
• POP implementation and negotiate ad-hoc display and space
• Check-in stock, expiry dates and ensure shelf health standards are maintained
• Address pricing and delivery issues
• Monitor forward share in relation to market share as well as the rate of sale
• Monitor slow and fast-selling SKUs
• Ensure displays and promotions are according to requirements
• Ensure effective shelf health standards maintained
• Merchandising done according to business unit layout standard
• Application of POP drivers as per business unit brief
• Follow the call cycles and communicate any changes to customers
• Ensure the field marketers and merchandisers follow their call cycles
• Confirm call cycles are followed and communicate changes to customers when needed
• Monitoring competitor activities
• Effective communication of activities
• Monitor implementation of promotional activity
• Provide feedback to Area Sales Manager and keep up to date on conduct issues
• Manage new launches and ensure all staff have been informed of the new launches
• Inform stores of new innovation
• Monitor listings and ranging of new launches and provide feedback
• Ensure POS execution
• Ensure sufficient stock is ordered for the activity

What It Takes to Succeed:

Experience that set you up for success:

• Must have a minimum of 3 years’ experience in an FMCG sales environment handling the retail and wholesale channel
• Must have supervisory skills

Qualifications & Certifications that will contribute to your success:

• A completed Grade 12 / Matric certificate
• A Diploma / Degree in Sales, Marketing, Business Management or Retail Management would be advantageous

Additional Requirements that will enhance your impact for success:

• Knowledge of the FMCG industry is essential
• Staff management experience is essential
• Knowledge of HR and disciplinary procedures is necessary
• A valid drivers' license is essential
• Computer literate – MS Word, MS Excel, MS PowerPoint, MS Outlook

Take the Next Step with Us

At the heart of our AVI Shared Services Divisions is a commitment to excellence, collaboration, and continuous improvement. Here, you’ll have the opportunity to work with talented professionals across multiple disciplines, allowing you to grow professionally. If you are passionate about making an impact, solving complex problems, and collaborating with others to drive excellence, this is the place for you.

MAIN PURPOSE

To inspire, develop and lead the NOW NOW team to deliver and achieve store, sales growth and profitability targets through delighting guests and ensuring that the customer is at the heart of everything we do. Ensuring that the selling, promotional, and operational activities are delivered through continuous improvement and exceptional customer service.

Profitability and Revenue

Ensure the following is actioned within your area allocated.

• Ensure stores within your area populates detailed reports on weekly, monthly, and annual basis pertaining to revenues and expenses.
• Ensure Head Office Marketing directives are implemented across the stores within your area.
• Ensure all Head Office policies and protocols are implemented and maintained maximising store profitability.
• Ensure store budgets set are maintained and within targets.

Customer Service

Ensure the following is actioned within your area allocated.

• Superior service and maximize customer satisfaction with stores.
• Address concerns with your store managers and discover lasting solutions while upholding customer satisfaction as the priority.
• Respond efficiently and accurately to customer complaints raised at Head Office within your area.
• Submits weekly customer service reports to Regional Managers and outcomes.

Operations

• Ensure managers maintain their store equipment /store look and image.
• Ensure store waste levels are within the prescribed levels set by Head Office.
• Ensure shrinkage policies and procedures are accurately adhered to at store level on daily /weekly basis.
• Ensure store operational Front and Back of House systems and processes prescribed by Head Office are implemented and maintained to maximise the customer experience within your area.
• Check daily access & movement of stock within your area.
• Ensures stores place relevant orders based on trade expectations and forecasts.
• Ensure stores hold adequate stock to ensure nil out of stocks.

Adherence to Shopkeeping disciplines

• Ensure stores within your area maintains all regulatory practices pertaining to compliance with health and safety regulations,
• Ensure stores within your area compliance with sanitation and safety regulations.
• Ensure stores within your area regularly review product quality.

Minimise Shrinkage

• Ensure store managers are following Security protocols pertaining to (e.g., CCTVs, G4S dropping, stock, random security & access)
• Identify and manage all shrinkage hotspots within the department and liaise with Head Office on how to mitigate shrinkage.

People management

• Ensure management organize shift rosters according to trade.
• Make sure all new recruits are trained on all practices and processes and signed off.
• Appraise Management performance and provide feedback to improve productivity.
• Ensure store managers manage HR processes - time sheets, leave planner, training schedules, rosters & transport.
• Ensure store managers manage HR Labour practices pertaining to employee recruitment, performance management, discipline, and work schedules.

KEY COMPETENCIES

• 6-8 key competencies per job including personal, business and technical/ functional – this information would be housed centrally in a competency database)
• Strong interpersonal skills
• Excellent communication skills
• Ability to work independently.
• Able to manage and work in a team
• Able to effectively demonstrate product knowledge relative to job function
• Able to follow and adhere to processes, policies and procedures
• Able to communicate clearly and listen effectively
• High level of attention-to-detail
• Ability to work in a fast-paced environment
• Strong organisational skills
• Numerate

ADDITIONAL CRITERIA

• Experience in both front and back of house is essential.
• Strong track record of people management and development is essential.
• Able and flexible to work different shifts - Shift roster which may be changed to suit the needs of the operation.
• Weekends, evenings and Public Holiday workdays and times is mandatory.
• 6-day work week role.

LOCATION

• Paarlberg Mall

If you are interested in the above position please send your CV to

“As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions.”

• Lead sales and marketing execution in alignment with The Company's brand strategy.
• Manage P&L across all stores; identify cost-saving and revenue-growth opportunities.
• Analyse store performance and implement data-driven improvements.
• Oversee stock planning and demand forecasting to reduce waste and ensure availability.
• Execute targeted local marketing and community engagement initiatives.
• Identify and secure new sites; manage landlord relationships and lease negotiations.
• Ensure operational compliance and food safety across all locations.
• Coach franchisees and store managers to meet performance and KPI targets.
• Benchmark competitors and adjust tactics to maintain market advantage.
• Submit daily, weekly, and monthly performance reports to stakeholders.

• Minimum: Matric + 6-8 years in QSR/franchise operations.
• Experience in: franchising, financial & operational management, property/lease negotiation, hygiene standards, and project oversight.
• Relevant qualification in Business or Franchise Management (NQF 6 preferred).
• Strong working knowledge of GAAP or similar POS systems, Microsoft Office, and Excel.

Overview

A Vacancy exists for an Area Manager in the Guarding Division based in Witbank.

The suitable candidate’s main responsibilities and duties include, but are not limited to, the following :

• Security advice to clients
• Threat and Risk assessments / Reporting.
• Client liaison and professional client relationship.
• Manpower managementand rostering.
• Equipment management.
• Effectively dealing with and managing client complaints.
• Ensure that contractual requirements are always met.
• Incident and investigations Management.
• Ensure compliance to the Company’s disciplinary code.
• Initiating and chairing disciplinary hearings.
• Ensure all company SOP’S are followed;
• Health and Safety Management.
• Ensuring Security Officers problems that are reported are solved.
• Ensure all BPC policies and procedures are always followed.
• After hours visits.
• Completion of daily, weekly, and monthly reports.
• Ensure training take place when required.
• Assisting with shift changes as a standby manager.
• Must be able to attend meetings and take calls to assist with matter of urgency even on rest days.
• Demonstrate extensive knowledge of good security practice covering the physical and logical aspects of information products, systems, integrity, and confidentiality.

• PSIRA certification – Grade A.
• Grade 12 or equivalent qualification.
• Firearm competency and a valid regulation 21 certificate is an advantage.
• Relevant experience in a managerial or similar position.
• Knowledge of methods and techniques of risk management, business impact analysis, counter measures, and contingency arrangements relation to the serious disruption of IT services.
• Knowledge of tools or systems which provides access security control (i.e.,prevents authorized system access;)
• Must have confidence in dealing with the public.
• Bilingual (English and any other South African Language).
• The ability to work under pressure.
• First aid and fire-fighting training will be advantageous.
• Excellent written &verbal communication skills.
• Computer literate and knowledge of MS office.
• Must be willing to undergo polygraph test.
• Clean disciplinary, criminal and credit record.
• Own reliable transport and driver’s licensecode 08.
• Previous Police / Military experience in investigative field preferable Firearm competency, handgun, rifle and shotgun trained Competency for Business Purpose
• Be willing to work after hours.

Overview

Exciting Opportunity for an Area Coach to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!

• A Business related tertiary qualification is preferred
• Restaurant experience of 5-6 years highly recommended
• Good Administration and Computer Skills (i.e. Windows, word, spread sheet, electronic mail, electronic sales package and understanding of Financial information)
• Fully Bilingual ( English and Afrikaans ), Good Communication and Interpersonal Skills.
• Financial Acumen and Numeric Proficiency
• Proven ability to lead, coach and support and motivate employees
• Organizing and Planning Skills as well as proven Business skills
• Great People skills in that you can handle Customer and Staff queries and conflict resolution
• Willingness to work on weekends
• Must have a valid drivers licence
• Solid experience in managing a team

• People Management : Build people capability through benching planning. Coach and support the team and management in order to improve performance and encourage and enforce company culture principles. Support your Teams by upholding integral standards within the business. Encourage and motivate.
• Customer Focus : Provide guidance to management and the team in order to implement initiatives to enhance and deliver Customer Mania.
• Profits : Demonstrate operational excellence and set clear and achievable guidelines for the team. Manage controllable and variable expenses. Conduct business reviews periodically. Drives ownership of profit plan via communication and coaching.
• Sales focus : Drive and implement marketing promotions and identify sales growth opportunities. Maximize sales through operational excellence.

Job title: Area Manager

Job Location: KwaZulu-Natal, Durban

Deadline: October 09, 2025

OneCart is looking to hire an Area Manager. In this role, the Area Manager will drive OneCart’s success by leading a team of Supervisors, Shoppers and Drivers to create and maintain the OneCart experience for our customers. The Area Manager will coach and motivate employees to achieve sales results and operational metrics.

• Manage collaborative and cohesive relationships between internal and external customers.
• Provide resources to ensure employees can adequately perform their roles (e.g. uniforms, shopper cards, marketing material).
• Coach and motivate employees to achieve sales results and operational metrics.
• Lead and manage a team of Supervisors, Shoppers and Drivers to ensure daily flawless service delivery to customers.
• Own efficiency and quality metrics.
• Drive regional growth through launching new coverage areas and shopper onboarding.
• Problem-solve and troubleshoot daily operational issues with a data-driven mindset.
• Initiate and lead processes to ensure qualified applicants join our Shopper and Driver teams.
• Ensure continuous compliance for Supervisors, Shoppers and Drivers.
• Support the Head Office Operations Managers on special projects for continued operating efficiency and growth.
• Provide an operational perspective to teams at HQ, including Logistics and Community Operations to ensure best practices and protocols.
• Daily management of Supervisors, Shoppers and Drivers to ensure all teams work optimally to reach KPIs, specifically related to on-time fulfilment.
• Demonstrate consistent application of internal procedures.
• Implement and anticipate the change management process.
• Demonstrate flexibility in balancing personal objectives with organisational needs.

• Assist and attend to escalated Supervisor, Shopper and Driver queries.
• Resolve escalated customer complaints.
• Provide constant feedback to the National Operations Manager on unresolved customer queries.
• Investigate and respond to escalated queries and ensure timely resolution.
• Foresee potential problems and take action to prevent them.
• Consult with stakeholders inside and outside the region to solve problems.

• Distribute training reports to the Training Specialist when training is conducted.
• Manage the performance of field staff.
• Train and develop Supervisors, Shoppers and Drivers as required.

• Provide daily/bi-weekly reports to Line Manager.
• Report staff movements and ensure tracking and weekly updates to the Line Manager.
• Payroll overtime and movement reports submitted monthly per deadlines.
• Ensure submission and tracking of Leave.

• Daily call log at 9 am with Line Manager.
• Daily and weekly KPI reporting.
• Ensure accuracy and real-time visibility of reporting.
• Reports submitted accurately and on time to relevant parties.

• Minimum Matric certification.
• Higher education in Operations or equivalent.
• 2-3 years of experience in retail or supply chain operations, project management and/or customer support (ideal).
• Experience in managing a team.
• Experience in meeting sales targets.
• Proficient in Microsoft Word and Excel.

• Good use and understanding of charting and pivot tables in Excel.
• High attention to detail and strong execution skills.
• Excellent organisational and communication skills.
• Demonstrated success in leading teams.
• Strong critical thinking ability in technical and non-technical issues.
• Ability to work in a fast-paced, evolving environment.
• Positive attitude and fortitude to work through changing conditions.
• Interpersonal skills and ability to build and maintain relationships.
• Resilience, decisiveness, and action-orientation.
• Assertiveness and professional verbal and written communication skills.
• Responsive, with effective planning and organising.
• Self-directed and motivated.

• Working conditions may include evening and weekend work, public holidays, shift work, outdoor work, and handling challenging clients.
• Travel to different stores within the portfolio.

• Excellent vision and hand-eye coordination to stay safe while driving.
• Ability to walk, drive, and lift and carry heavy items for extended periods.

Absolute Pets is a fast-growing specialist retail company that caters to the premium pet market offering pet lovers a range of food and accessories for their beloved companions. The Company is the leading pet care retailer in the country with over 180 stores nationwide and aims to be one of the most respected specialist retailers in the country.

Overview of the Role
An opportunity has become available for an Area Manager in Gauteng. The individual will be responsible for overseeing stores mainly in Pretoria as well as in Johannesburg, and potential outlying stores. The successful candidate will need to oversee and be responsible for the operations of their assigned stores. They will need to drive revenue and ensure the customer service experience is aligned to brand standards.

The position will report directly to the Regional Manager.

ROLES & RESPONSIBILITIES

• Ensuring all customers in all stores experience the highest level or service at all times
• Responding to customer complaints referred by store managers and ensuring timeous resolving.
• Ensuring individual and overall sales targets are met and exceeded. Fortnightly meetings with store managers to review and drive team performance. Ensuring that the team maintains a high level of up-to-date product knowledge at all times via in store and supplier training.
• Coaching, development and motivation of team. Ensure succession plan is in place for all stores, as well as for own role.
• Conducting performance appraisals/reviews on Store Managers twice a year, managing poor performance and dealing with staff issues that store manager has escalated.
• Scheduling of staff across all stores ensuring optimum customer service and coverage.
• Ensuring that the team uses product knowledge to give expert advice to customers on all our products.
• Ensuring compliance across all stores to company policies and procedures.
• Ensuring high level of cleanliness and housekeeping in stores and back areas.
• Ensuring optimum stock management and stock rotation
• Maintaining Visual management – ensuring merchandise is kept neat and orderly in appearance, and merchandising goods according to guideline principles.
• Ensuring that promotions and windows are set up according to guidelines and visually appealing.
• Ensuring that the team follow through on any Marketing requirements.
• Cash pickups from stores as required.
• Ensuring that all stores manage admin accurately and timeously including stocktakes, ordering, goods receiving, inter branch transfers, credits and all other necessary transactions.
• Ensuring the team maintains a high standard of appearance
• Monitoring what local competitors are doing. Recommending and implementing changes to improve store experience (products, opening hours, promotions etc.)

QUALIFICATIONS, PERSONAL TRAITS AND EXPERIENCE

Responsibilities

• Security advice to clients;


• Threat and Risk assessments;


• Client liaison and professional client relationship;


• Manpower management, equipment management and rostering;


• Completion of daily, weekly and monthly reports;


• Effectively dealing with and managing client complaints;


• Ensure contractual requirements are met at all times;


• Ensure compliance to the Companys disciplinary code;


• Maintenance of the NOSA quality system;


• Initiating and chairing disciplinary hearings;


• Health and Safety Management;


• Ensuring Security Officers problems that are reported are solved;


• Ensure that all company SOPs are followed;


• Ensure training takes place as and when required;


• After hour visits and assisting with shift changes as a standby manager;


• Must be able to attend meetings and take calls to assist with matters of urgency even on rest days;


• Demonstrate extensive knowledge of good security practice, covering the physical and logical aspects of information products, systems, integrity and confidentiality;

Preferred qualifications / attributes / skills :

• PSIRA certification Grade A;


• Grade 12 or equivalent qualification;


• Firearm competency handgun, shot gun & rifle


• Valid regulation 21 certificate


• Retail and hospitality experience advantageous;


• Relevant experience in a managerial or similar position;


• Must be confident in dealing with the public;


• First aid and fire-fighting training will be advantageous;


• Excellent written & verbal communication skills;


• Bilingual (English and any other South African language);


• Computer literate and knowledge of MS office;


• The ability to communicate and present at all levels and work under pressure;


• Willing to undergo polygraphs tests;


• Clean disciplinary, criminal and credit record;


• Drivers License and own reliable transport;


• Retail and Hospitality experience will be advantageous


• Must be based in Piet Retief.

Position Overview

We are seeking a dynamic and skilled Area Manager/Financial Development Officer (FDO) to oversee the company’s day-to-day operations across designated regions. The ideal candidate will focus on optimizing store performance, developing sales strategies, and ensuring adherence to company standards and goals. This role involves extensive travel, collaborating with store managers, and driving excellence across multiple locations. You will play a critical role in achieving financial targets, mentoring store teams, and delivering exceptional customer experiences.

Store Operations Management:

• Maximize the profitability of New Goods, Second-Hand Goods, and SSB profit centers.
• Implement and maintain high merchandising standards.
• Ensure effective execution of marketing initiatives.
• Proactively coordinate stock availability and manage stock age, damages, and discontinued items.
• Monitor returns, discounts, and store budgets.
• Organize and participate in monthly stocktakes.
• Ensure compliance with security standards and company policies.

Performance Improvement:

• Analyze store performance statistics and financial statements to identify improvement areas.
• Develop and implement tailored business performance plans for store managers.
• Conduct regular reviews with store partners and adjust strategies as needed.
• Facilitate employee training and succession planning to enhance competency levels.

Stakeholder Collaboration:

• Work closely with upper management to align regional operations with company objectives.
• Communicate effectively with franchisees, store teams, and other stakeholders.
• Ensure customer expectations are consistently met by fostering a service-oriented culture.

Reporting and Compliance:

• Prepare detailed reports on store performance and area operations.
• Ensure all stores meet relevant legislative and company compliance standards.
• Review and improve customer satisfaction through feedback mechanisms, including mystery shopper reports and social media standards.

Educational Background:

• Matric certificate
• Advanced certificates in business, management, or related fields are advantageous.

Technical Expertise:

• At least 3 years’ experience in a senior management role.
• Strong IT proficiency, including Microsoft Excel, PowerPoint, and management information systems.
• Financial acumen, with experience in budget analysis and P&L statements.

Additional Skills:

• Excellent organizational and time-management skills.
• Strong communication and relationship-building abilities.
• Demonstrated leadership capabilities and the ability to inspire a team.
• Innovative and results-driven mindset.
• A reliable vehicle and willingness to travel extensively.