188 Quality In Service Trainee Isando jobs in South Africa

Join National Brands Limited (NBL) and be part of a legacy that has shaped South Africa’s biscuit tradition for over 170 years. With two iconic factories in Isando and Westmead , we produce beloved brands like Bakers Tennis, Blue Label Marie, and Choice Assorted ; creating moments of joy for generations of South Africans. At NBL, you’ll work in a dynamic, forward-thinking environment where innovation, quality, and teamwork thrive.

Why Join National Brands Limited (NBL)?

• Make an Impact: Contribute to producing South Africa’s favourite biscuit brands, influencing daily life.
• Innovative Growth: Be part of a forward-thinking environment that encourages product and process improvement.
• Career Development: Access a range of roles and growth opportunities at one of NBL’s 5 world-class facilities.
• Collaborative Culture: Work in a supportive, team-driven environment where your contributions matter.
  
  

• Real exposure and practical learning in actual working environments
• Encouraged to be involved and think of alternative solutions to genuine business issues
• Constant mentorship, guidance and support
• Offered meaningful work and opportunities to contribute
• Held accountable for quality and delivery
• Involvement in NPD projects trials
  
  

• A 2-year Food Technology Diploma and only requiring the 1-year in-service training to complete studies
  
  

• Computer literacy, with ability to get data reporting and analyses done
• Able to work irregular hours
• Leadership skills
• Good verbal communication skills
• Ability to operate both independently, and as part of a team
• Initiative
  
  

A well-established digital printing company in Epping, Cape Town invite applications for a level customer service/production coordinator preferably from a retail print background to administer key account logistics and campaign implementation. Previous experience in printing (digital, screen and litho) manufacturing and finishing processes is essential.

Responsibilities:

• Receive production requests and prioritise accordingly to meet deadlines
• Read, process, comprehend, and follow the detailed written and verbal instructions of the customers prior to starting the job to assure the job is done correctly and to clients satisfaction
• Work with production staff and sales staff to ensure customer expectations are met
• Manage account services through quality checks on client products and follow-up with timeous communication
• Coordinating delivery schedules, arranging collections, installations of products and services

Required:

• Previous experience in printing (digital, screen and litho) manufacturing and finishing processes essential.
• Aptitude to learn quickly 
• Must be able to multi-task 
• Must be able to work independently 
• Excellent written and communication skills 
• Strong customer service skills 
• Detail oriented, organised, and deadline-driven
• Must be able to work extended hours to meet campaign deadlines if necessary is non-negotiable
• Previous project management experience will be an advantage
• Must have driver's licence and own transport

If you meet the above requirements please send Cv's to '>

Remuneration:  R12,600
Monthly bonus:  R2,000

The most important requirements for this role:

• You must have and love a cat.
• Be able to work 2 Sundays per month 
• At least one year's contact centre experience (or be a really impressive communicator if you don’t have formal experience).
• You must have a fast broadband connection with good upload and download speed.
• You must be able to communicate effectively in English to customers from the UK.
• You must love cats! This is a role for someone who has a passion for customer service and a passion for cats.

About the company:
Our company is one of the leading premium cat food brands in the UK, renowned for our commitment to using real meat in our recipes. We pride ourselves on being the best and only meat-only premium cat food, dedicated to providing the highest quality nutrition for cats. Our mission is to ensure that every cat receives the best possible diet, and we are looking for purr-fectly passionate individuals to join our team and contribute to this goal.

Who we are looking for:
We are seeking individuals who are enthusiastic about customer service and share our love for cats. The ideal candidate will have:

• Experience in a contact centre environment, showcasing their ability to handle customer inquiries and provide exceptional service.
• A cheerful personality and a pleasant, clear voice that makes customers feel welcome and valued.
• Strong computer literacy, ensuring you can navigate various software and systems with ease.

Requirements:

To successfully perform the role of a home-based customer service representative, you will need:

• A quiet office space at home, free from distractions, with a reliable fibre internet connection.
• A laptop or desktop computer that meets our technical specifications.
• Back-up power solutions to protect against load shedding, ensuring you can work uninterrupted.

If you’re feline like this is the purr-fect role for you and you’re ready to join a company that values both customer service and feline friends, please send your CV to   with the reference: CC07/07  in the title.

We look forward to welcoming a new member to our dedicated team of cat enthusiasts! Don’t paws, apply now and make this oppawtunity your

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The ideal candidate will be a team focused, mature and pleasant person with great customer interaction who will be required to complete multi-level tasks in a professional and timely manner.

Responsibilities

• Processing of claims
• Interaction with customers
• Reconcile debtors efficiently
• Processing of receipts
• Assistance in creating files, quotes and invoices
• Strong product knowledge
• Assistance in selection of eyewear

Qualifications

• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work
• Experience with Optimax will be advantageous
• Prior experience with debtors
• Integrity and honesty
• Marketing experience will be an added bonus.

• Seniority level Entry level

• Employment type Full-time

• Job function Administrative and Customer Service
• Industries Health and Human Services

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To provide excellent customer service through multiple channels (face to face, telephonic, internal, external, etc.) by facilitating query resolution, processing customer requests, and managing customer expectations.

Responsibilities :

1. Drive significant growth and profitability in the context of cost management.
2. Deliver exceptional service that exceeds customer and stakeholder expectations through proactive, innovative, and appropriate solutions. Manage SLAs with internal and external service providers.
3. Engage with customers professionally as specified in the service standards. Ensure customers’ needs and expectations are understood. Process customer requests efficiently and effectively.
4. Resolve all customer queries within agreed timelines.
5. Build and maintain relationships with internal and external parties to support the business strategy.
6. Maintain expert knowledge of products, including pricing, application procedures, processing, and timelines, to achieve relevant product and service targets.
7. Provide efficient administrative support through careful and timely planning, reporting, and updating of all related information and systems relevant to customer queries/requests.
8. Comply with governance standards in terms of legislative and audit requirements.
9. Track, control, and influence business activities to increase sales and service efficiencies.
10. Manage personal development to enhance competencies.

Service Consultant | Fixed Term Contract Position

Position: Service Consultant | Talent Pool

Location: Johannesburg – Roodepoort

Job Classification: Permanent

Remuneration Package: Market Related

The AfroCentric Group is continuously seeking individuals with expertise in the relevant field. To streamline talent acquisition, we invite motivated, talented, and diverse candidates to apply. Qualified candidates will undergo a fair Screening Process and Pre-Employment Background Verifications .

Role Description:

We are looking for a dedicated Service Consultant to deliver exceptional client service and quality. You will follow established procedures, collaborate with peers and leaders, and ensure compliance with legal, statutory, and regulatory standards. Addressing operational risks and governance issues is also crucial.

As a brand ambassador, you will enhance our brand presence and contribute to departmental cost savings to meet financial goals. Your empathetic approach will help understand and address customer needs, support their journey, and resolve issues sensitively. You will manage service requests across channels, educate stakeholders on digital tools, and provide a seamless customer experience.

You will strive for excellence in customer experience by delivering accurate information, identifying improvement areas, and collaborating for continuous enhancement. Working with team members, you will meet delivery objectives, resolve performance issues, and support successful service delivery.

Staying updated on operational changes, you will meet quality standards and identify opportunities for improvement. You will perform within human capital frameworks, engage in development and mentoring, support diversity, and align with Afrocentric values. Maintaining active relationships with customers and stakeholders, you will address complaints per policies and procedures, ensuring satisfaction.

Experience and Qualifications

• 2 years of Healthcare Operations experience
• 1–2 years of Customer Service experience
• Matric, Higher Certificate / NQF Level 5 (1–3-year certification course) recommended

Competency Requirements:

Knowledge

• Customer preferences and personality styles
• Health legislation and regulations
• Healthcare facilities industry
• Customer service operations
• Health Care Industry

Skills

• Engagement coping
• Customer engagement
• Active listening skills
• Strong written and verbal communication skills
• Administration
• Customer care
• Microsoft Office Suite
• Problem-solving and decision-making skills
• Time management skills
• Numerical ability
• Computer technology skills

Our client based at the Airport requires your dynamic personality, excellent grooming and presentation skills to manage day to day client interactions with clients professionally.

Shift hours and must be able to work alternate weekends.

Own transport highly advantageous.

Salary: R12k negotiable dependent on experience.

Requirements:

• Matric and 10 years admin and customer service experience
• Unendorsed driver’s license essential
• Own vehicle preferable
• Very well groomed with excellent communication skills
• Professionally well spoken a must!
• Proven track record, experience in car rental or similar advantageous
• Must be willing to work overtime when the need arises
• Driven to work towards incentives based on top of salary

Duties and Responsibilities:

• Manage the daily incoming enquiry calls professionally
• Guide the client on the product offering
• Ensure that the image of the company Brand is maintained at the Branch
• Face to face dealing with customer queries and solving any problems that could arise
• Manage invoicing and payments
• Manage general administration duties
• Follow up that the company expectations have been met
• Ensure the company standards are always met
• Complete reports that are required by Head Office