1,796 Quality Improvement jobs in South Africa

Right to Care is looking for suitable candidates to fill the Quality Improvement Mentor Positions in Limpopo (Blouberg, Polokwane, Fetakgomo -GR Tubatse , Musina , Mokgalekwana , Thabanzimbi) _ X11

    Required Minimum Qualifications and  Experience   

• A Diploma in General and Community Nursing


• Strong knowledge of quality improvement methodologies and tools


• Proof of current registration with SANC   


• 3 years’ experience in a community health setting/NGO


• Mentoring and training experience


• Proficiency in computers - Microsoft Office and PowerPoint

       Desirable  Qualifications and  Experience                                               

• A relevant postgraduate qualification in HIV and AIDS


• Training in Continuous Quality Improvement


• Proficiency in data analysis and use of statistical software

     KEY PERFOMANCE AREA (KPAs)KEY PERFORMANCE INDICATORS (KPIs) 

      Quality Improvement

• Mentor facility management teams.


• Conduct training sessions and workshops to build capacity in QI principles, tools, and techniques.


• Assist facilities in developing quality improvement plans.


• Assist healthcare facilities in identifying and documenting areas for improvement and developing QI plans.


• Promote the use of data-driven decision-making and the application of quality improvement methodologies and tools.


• Advocate for the adoption of quality improvement practices and policies within all the supported facilities.


• Guide the planning, implementation, and evaluation of QI initiatives, ensuring alignment with the Right to Care’s objectives and health system priorities.
  
  

   Project Management

• Support the development and sustainability of QI teams and committees within healthcare facilities.


• Promote a culture of continuous learning and improvement among facility staff.


• Ensure all supported facilities align with IHFRM standards in all points of service at supported facilities.

     Reporting

• Collect, analyse, and report on QI data to measure the impact and outcomes of improvement efforts.


• Provide feedback and recommendations for ongoing QI activities based on data analysis.


• Compile and submit assessment/support visit reports to the Quality Improvement Manager in time within the set timelines.


• Escalate any challenges to the Manager on time. 


• Participate in relevant meetings, workshops, and conferences to share best practices and learnings.

      Administration

• Share a schedule of CQI visits with the manager.


• Maintain accurate records of mentorship activities, training sessions, and QI projects.


• Contribute to the development of funding proposals and grant reports.


• Perform other duties as assigned by the Program Lead.

     Technical Assistance:

• Assist healthcare facilities in identifying improvement areas, setting measurable goals, and developing action plans.


• Guide the collection, analysis, and interpretation of data to monitor the progress of QI initiatives.


• Facilitate the use of data to drive decision-making and to refine QI interventions.

     Stakeholder Engagement

• Build and maintain strong relationships with healthcare facility staff, government officials, donors, and other partners.


• Ensure all quality improvement team members do tasks as always expected.

     Closing Date : 31 November 2024

Position Overview

CHAI seeks a highly entrepreneurial, energetic, results-oriented, and self-motivated individual to support CHAI’s SRMNH Program to increase uptake of SRMNH services and will be part of a team responsible for supporting the reduction in maternal and perinatal mortality through directly supporting the SRMNH program objectives. The SRMNH Quality Improvement (QI) Associate will join a diverse team to support the DoH in creating evidence-based strategic plans and ensure these plans are translated into strong operational plans and are implemented effectively. The ideal candidate must be technically sound, be self-directed, be conversant with the health sector in South Africa, have a strong commitment to excellence, and be able to adapt to the differing needs of the programs. This role is focused on implementation and will require a very “hands-on” approach. The QI Associate will provide support both strategically and analytically and is expected to work closely with DoH staff at all levels of healthcare, i.e., national, provincial, district and facility level. Due to the nature of the program, extensive travel is expected. The QI Associate will report to the SRMNH QI Project Manager.

• Oversee quality improvement activities and teams
• Identify and prioritise areas for quality improvement interventions
• Analyse data to identify trends, root causes, and potential improvement opportunities
• Design and implement quality improvement projects and initiatives
• Collaborate with the DoH teams and participate in feedback and planning meetings to frame quality improvement, explore the latest evidence-based interventions, document successes and lessons learnt and contribute to the development of standardised project tools and resources
• Conduct data collection and routine data analysis of national and program data by developing and maintaining programme databases and dashboards. Use these tools for performance monitoring and evaluation, and to inform the development of assessments, training materials, reports, and other program materials to ensure effective program execution
• Develop compelling presentations and reports and participate in stakeholder engagements related to program implementation and reporting for internal and external stakeholders
• Liaise with the District Health Information Systems (DHIS) team to ensure SRMNH health information data is routinely validated and can be effectively utilised by DoH for strategic planning, supported using dashboards and tools
• Conduct regular visits to focal provinces, districts, and facilities each month on a rotational basis with comprehensive reports prepared and shared with facility, district and/or national teams
• Assist district support staff and facility teams to strengthen and support referral systems between the community, clinics, and hospitals to ensure patients receive needed care in a timely fashion
• Identify strategic areas for expansion and support proposal development needed for future program development
• Support the QI Project Manager on key deliverables and ad-hoc requirements, as needed.

• Bachelor's degree in nursing, medicine (MBCHB) or Bachelor of Clinical Medical Practice (BCMP), or a related field;
• Training in Quality improvement methods and approaches in healthcare programmes, knowledge and experience of Quality Improvement in sexual reproductive health, maternal and newborn health, and health systems strengthening;
• Clinical background, particularly in midwifery, sonography or maternal care services, is essential;
• A minimum of five (5) years’ professional experience in public health, in a private or public sector setting and with increasing levels of responsibility and experience;
• Previous work experience in Quality Improvement in health programmes and its institutionalisation in healthcare facilities;
• Good interpersonal skills and ability to build strong professional relationships with a range of stakeholders in a challenging, multicultural environment;
• Demonstrated ability to work independently on complex projects and solve challenging problems in a high-pressure, fast-paced environment;
• Demonstrated ability to multitask with a strong commitment to excellence, both internally and externally, and with limited structural support;
• Strong communication skills, including the ability to prepare compelling presentations;
• High levels of proficiency in Microsoft Excel, Word, and PowerPoint;
• English language fluency, both written and verbal;

• Experience working with DoH stakeholders;
• Demonstrated ability to be effective in high-pressure situations and adapt to fast-paced and changing environments with a strong commitment to excellence, both internally and externally.

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work:

CHAI strives to be an equal opportunity employer and promotes fairness, respect, equity and dignity in the workplace. CHAI welcomes applications from all qualified individuals and encourages people from historically disadvantaged groups to apply. CHAI is an Equal Opportunity Employer and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experiences, backgrounds, and culture.

Position Overview

CHAI seeks a highly entrepreneurial, energetic, results-oriented, and self-motivated individual to support CHAI’s SRMNH Program to increase uptake of SRMNH services and will be part of a team responsible for supporting the reduction in maternal and perinatal mortality through directly supporting the SRMNH program objectives. The SRMNH Quality Improvement (QI) Associate will join a diverse team to support the DoH in creating evidence-based strategic plans and ensure these plans are translated into strong operational plans and are implemented effectively. The ideal candidate must be technically sound, be self-directed, be conversant with the health sector in South Africa, have a strong commitment to excellence, and be able to adapt to the differing needs of the programs. This role is focused on implementation and will require a very “hands-on approach. The QI Associate will provide support both strategically and analytically and is expected to work closely with DoH staff at all levels of healthcare i.e. at a national, provincial, district and facility level. Due to the nature of the program, and as determined by the needs of the program, extensive travel is expected. The QI Associate will report to the SRMNH QI Project Manager.

The QI Associate will help provide technical input to the QI SRMNH team responsible for supporting the achievement of a reduction in maternal, perinatal and neonatal mortality through directly supporting health service quality improvement in the DOH’s Sexual and Reproductive Health and Maternal and Neonatal Health programmes. The QI Associate will take responsibility for coaching DoH staff and documenting all processes and challenges identified during visits and assisting facilities to come up with quality improvement projects for tabling at district, provincial and national meetings. The QI Associate is expected to guide DoH staff (including nurses, doctors and managers) to utilise quality improvement tools, techniques and methodologies, develop and test models for improvement in healthcare settings and facilitate knowledge sharing and learning sessions for QI capability-building. The QI Associate should have exceptional communication and analytical skills, be a strong strategic thinker and be able to adapt to differing programme needs.

The QI Associate will be based in Pretoria, South Africa, and report to the CHAI SA QI Project Manager for SRMNH. This role requires at least 40% of travel, as will be dictated by programmatic needs.

Key responsibilities include, but are not limited to, the following:

• Oversee quality improvement activities and teams
• Identify and prioritise areas for quality improvement interventions
• Analyse data to identify trends, root causes, and potential improvement opportunities
• Design implement quality improvement projects and initiatives
• Collaborate with the DoH team/s and participate in all feedback and planning meetings to frame quality improvement, explore the latest evidence-based interventions, document successes and lessons learnt and contribute to the development of standardised project tools and resources
• Conduct data collection, and routine data analysis of national and program data by developing and maintaining programme databases and dashboards. Use these tools for performance monitoring and evaluation, and to inform the development of assessments, training materials, reports, and other program materials to ensure effective program execution
• develop compelling presentations, reports and participate in stakeholder engagements related to program implementation and reporting for internal and external stakeholders
• Liaise with the District Health Information Systems (DHIS) team to ensure SRMNH health information data is routinely validated and can be effectively utilised by DOH for strategic planning, supported using dashboards and tools
• Conduct regular visits to focal provinces, districts, and facilities each month on a rotational basis with comprehensive reports prepared and shared with facility, district and/or national teams
• Assist district support staff and facility teams to strengthen and support referral systems between the community, clinics, and hospitals to ensure patients receive needed care in a timely fashion
• Identify strategic areas for expansion and support proposal development needed for future program development
• Support the QI Project Manager on key deliverables and ad-hoc requirements, as needed.

Requirements

• Bachelor's degree in nursing, medicine (MBCHB) or Bachelor of Clinical Medical Practice (BCMP), or a related field;
• Training in Quality improvement methods and approaches in healthcare programmes, knowledge and experience of Quality Improvement in sexual reproductive health, maternal and newborn health, and health systems strengthening;
• Clinical background, particularly in midwifery, sonography or maternal care services, is essential;
• A minimum of five (5) years’ professional experience in public health, in a private or public sector setting and with increasing levels of responsibility and experience;
• Previous work experience in Quality Improvement in health programmes and its institutionalisation in healthcare facilities;
• Good interpersonal skills and ability to build strong professional relationships with a range of stakeholders in a challenging, multicultural environment;
• Demonstrated ability to work independently on complex projects and solve challenging problems in a high-pressure, fast-paced environment;
• Demonstrated ability to multitask with a strong commitment to excellence, both internally and externally, and with limited structural support;
• Strong communication skills, including the ability to prepare compelling presentations;
• High levels of proficiency in Microsoft Excel, Word, and PowerPoint;
• English language fluency, both written and verbal.

Advantages

• Experience working with DoH stakeholders;
• Demonstrated ability to be effective in high-pressure situations and adapt to fast-paced and changing environments with a strong commitment to excellence, both internally and externally.

#jobreference2 #region3

We are hiring a Continuous Improvement Lead to drive transformation and operational excellence across our Global Business Services (GBS).

Key Responsibilities

Develop and implement CI strategy across Global Business Services (GBS)

Lead end-to-end CI deployment aligned with customer experience and transformation goals

Build and manage CI roadmaps and sustainment plans

Coach and support CI teams; provide subject matter expertise in Lean Six Sigma and Change Management

Drive CI maturity and embed a culture of continuous improvement across the organisation

Track and report performance improvements targeting 5% year-on-year efficiency gains

Ensure governance compliance and alignment with audit and regulatory requirements

Keep up-to-date with CI best practices and evolve internal CI models accordingly

Skills

Strong leadership and stakeholder engagement skills

Advanced knowledge of Lean Six Sigma and continuous improvement tools

Excellent coaching and mentoring ability

Effective communicator with strong interpersonal and conflict resolution skills

High change orientation and ability to challenge existing processes constructively

Strategic thinker with strong analytical commercial and problem-solving skills

Experience working in fast-paced matrixed environments

Qualifications

Bachelors degree (NQF 7 or equivalent)

Accredited or on path to become an Advanced Lean Practitioner or Six Sigma Black Belt

Minimum 5 years of experience in a CI leadership role

Proven experience leading CI initiatives and coaching teams

Background in GBS or shared services (preferred)

Key Skills

Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture

Employment Type : Full-time

Experience : years

Vacancy : 1

Join to apply for the Continuous Improvement Engineer role at EOR in Africa

The Continuous Improvement Engineer is a dynamic junior-level role that supports the delivery of strategic business projects and the optimization of internal business processes. This is a multi-functional position blending project coordination, process analysis, and automation/optimization support to improve operational performance across the organisation.

• Entry level

• Full-time

• Management and Manufacturing

• Human Resources Services

Role Overview

The Continuous Improvement Engineer is a dynamic junior-level role that supports the delivery of strategic business projects and the optimization of internal business processes. This is a multi-functional position blending project coordination, process analysis, and automation/optimization support to improve operational performance across the organisation.

• Bachelor’s degree in Industrial Engineering, Process Engineering, Business Management, Project Management, or a related field (required)
• 1–2 years of experience in business process improvement and/or project coordination
• Internship or exposure to project work and process analysis (advantageous)
• Lean Six Sigma, PMI, or related qualifications (advantageous)

• Assist in planning, tracking, and coordinating strategic projects
• Maintain project schedules, risk registers, and stakeholder action logs
• Prepare documentation for project meetings, updates, and presentations
• Support change management efforts and communication
• Monitor progress and escalate issues as needed

• Document and analyse current (“As-Is”) business processes
• Identify inefficiencies, bottlenecks, and areas for improvement
• Support the design of future-state (“To-Be”) process maps
• Conduct root-cause analysis and propose process changes

• Identify opportunities for automation
• Implement technology-first solutions to business inefficiencies
• Build process automations (eg, Excel macros, Power Automate)
• Test and monitor implemented solutions
• Liaise with cross-functional departments to ensure smooth implementation and user adoption

• Carry out ad hoc responsibilities as required, within reasonable capacity

• Strong analytical and problem-solving ability
• Basic understanding of project management methodologies (Agile, Waterfall)
• Ability to map and model processes using tools like MS Visio
• Proficiency in MS Excel (advanced), PowerPoint, and Word
• Exposure to process automation tools (Power Automate, MS Power BI)
• Excellent communication and stakeholder engagement skills
• Detail-oriented and well-organized

Lanseria / Gauteng / South Africa /Strategy & Sustainability/Full time

The Continuous Improvement Specialist is responsible for supporting the implementation and sustainability of a performance-based controlling system in the plant. The role drives operational excellence through system introduction, training, performance analysis, and continuous improvement initiatives. The incumbent acts as a key enabler in enhancing value-added processes, ensuring data-driven decision-making, and fostering a culture of continuous improvement.

KEY DUTIES AND RESPONSIBILITIES:

• Roll out and support the “Controlling Tools for Operations” system in the plant with a focus on value-added processes.
• Develop and deliver training material and workshops related to system usage and performance improvement methods.
• Identify and help evolve best practices and controlling methods that align with strategic operational goals.
• Define and lead local operational excellence projects based on key figure analysis, in collaboration with plant teams (using lean manufacturing tools i.e. 5S / Problem solving / Standard Work).
• Facilitate and support daily management systems, including monitoring and driving daily improvement activities.
• Collaborate cross-functionally with shop floor employees and management to promote continuous improvement and share successful practices.
• Propose cost-saving initiatives and calculate expected savings.
• Ensure smooth implementation, follow-up, and sustainability of systems through ongoing support and training.

QUALIFICATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's or Master's degree with a strong operations orientation.
• Minimum 8 years of experience in an international manufacturing environment, ideally in plastic packaging.

SKILLS AND ATTRIBUTES REQUIRED:

• Strong process and project management with analytical skills, and an entrepreneurial mindset.
• Proven training and facilitation skills.
• Excellent communication skills in English; additional language(s) advantageous.
• Proficient in MS Office (advanced level).
• Methodical thinking and problem-solving
• Ability to work independently and under pressure
• Passion for continuous improvement
• Strong interpersonal and collaboration skills
• To be able to work with shop floor as well as management team
• To have hands-on approach as well as strategic thinking mindset
• Results-driven and proactive approach

• Market-Related Salary
• Professional working environment with Global Exposure
• Medical Aid
• Employee Assistance Program
• We facilitate a smooth start through individual and accurate training and professional guidance and support.
• We offer you a challenging task with a high degree of personal responsibility.
• Your individual performance will be remunerated, and your development will be supported by us.

• Responsible for identifying and prioritizing high frequency breakdowns as well as downtimes by analysing the production and maintenance data.
• Conduct root cause analysis to determine underlying issues causing downtime.
• Ensure that there are improvement proposals developed for each root cause including technical concepts, cost benefit analysis and feasibility.
• Designing machine or process modifications (component redesign, system changes and process flow improvements) to address the root cause.
• Develop and document step-by-step corrective action plans, procedures and technical specifications aligned to the downtime improvement goal.
• Ensure the successful execution and commissioning of improvement plans, and monitor the results to verify the downtime has been reduced and the machine availability improves.
• Optimize maintenance tools (CMMS or manual systems) to improve asset uptime, support integration and drive process efficiency.
• Mapping and designing standardized maintenance logs, service schedules and performance checklists aligned with production priorities.
• Documenting planned maintenance processes and translating them into system-compatible formats for future ERP integration.
• Identifying and eliminating inefficiencies in the reactive maintenance structure through procedural redesign.
• Ensure new or optimized maintenance processes are tested, validated with production data and implemented across the departments.
• Conceptualizing machine and system improvements.
• Ensure there is alignment with R&D, production and maintenance stakeholders during the development of improvement concepts.
• Collaborate with the design and drafting department regarding approved concepts into finalized CAD drawings and technical documents.
• Provide technical input, validate the bill of materials and reviewing specifications.
• Driving and commissioning physical implementation and validation of design changes, etc.
• Draft proposals, scope, timelines and risk analysis for improvement initiatives.
• Obtain approvals via project proposals, specifications, NPRs or ECPs.
• Planning and managing improvement project.
• Ensure the projects stay within budget.
• Update project tracking and take lead with commissioning and handover of implemented changes.
• Weekly reporting on progress on corrective actions, root causes, proposed solutions and implementation status.
• Ensure the teams are kept updated on corrective actions.
• Maintain and update the corrective action tracking dashboard.
• Make recommendations on reprioritizing improvement actions based on feedback.
• Ensure the company specifications and documentation is updated by delegating to Administrators.

• BTech / BEng in Mechanical Engineering.
• Matric certification.
• Advanced mathematical skills.
• At least 5-7 years experience in a similar role / manufacturing background.
• Fully bilingual in Afrikaans and English.
• Own transport.
• Technical skills capabilities.
• Must be able to work under pressure and meet deadlines.
• An understanding of mechanical machinery.