229 Quality Control Methodologies jobs in South Africa

Quality Management

Cape Town, Western Cape Afrizan People Intelligence

Posted 4 days ago

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Job Description

Job Description

Are you an experienced Quality Management professional ready to take your career to the next level on a high-profile petrochemical project?

An exciting opportunity has become available for a skilled and driven Quality Management Specialist to support a major client in the energy sector. This role offers the chance to work on large-scale projects where your expertise will make a significant impact across welding fabrication and compliance processes.

The successful candidate will be responsible for verification and validation across multiple quality disciplines, including auditing contractor quality systems, ensuring fabrication standards, reviewing technical documentation, and leading quality-focused audits. This role requires a proactive and assertive professional who thrives in high-pressure shutdown or project environments.

Key responsibilities include:

  • Verifying contractor QMS, QC trackers, and quality control documentation
  • Conducting vendor validation audits and site surveillance
  • Reviewing welding procedures, NDE reports, PMI requirements, and coating/insulation specs
  • Managing QC data books and sign-off on QC packs
  • Auditing and ensuring adherence to ASME, ISO, API, PER, and SANS standards
  • Tracking and closing out exception items, punch lists, and audit findings

The ideal candidate will bring:

  • 10 years of experience in petrochemical welding and fabrication
  • Strong knowledge of AE standards and procedures
  • ISO Auditor certification
  • Quality Project Management experience
  • Proven ability to lead quality matters with confidence and maturity
  • Proficiency in MS Word, Excel, Outlook, and industry-specific applications
  • Understanding of P&ID, Isometric drawings, and refinery processes

EE Disclaimer:

All positions will be filled in accordance with the company's Employment Equity plan. We encourage people with disabilities to apply.

Application Unsuccessful Disclaimer:

If you do not receive feedback within two weeks of your application, please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.

Key Skills:

Attorney At Law, Customer, Customer Support, Excel, Assembling

Employment Type: Full-Time

Experience: 10+ years

Vacancy: 1

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Quality management officer

Johannesburg, Gauteng Rand Water

Posted today

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permanent
Job title: Quality Management Officer Job Location: Gauteng, Johannesburg Deadline: August 18, 2025 Quick Recommended Links Jobs by Location Jobs by Industry Minimum Requirements National Diploma / Degree in Quality Management, TQM, Operations, or equivalent Knowledge of ISO 9001:2015 Quality Management Standards Certificate in ISO 9001:2015 Quality Management Systems Auditing based on ISO 19011 and ISO 17021 Two years practical experience in implementing & maintaining a Quality Management System Knowledge of SHE Management System will be an advantage Computer literate Code 8 driver’s licence Primary Duties Implement & maintain Quality Management System as guided by ISO 9001:2015 standard Conduct audits at site level Conduct awareness sessions on Quality Management System Motivate site management and staff support for Quality Management Identify, report, and take action on deviations from set standards to achieve continual improvement Integrate the Quality Management System with the Safety, Health, and Environment Management System Measure QMS performance Oversee production / manufacturing jobs #J-18808-Ljbffr
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Senior Quality Management Advisor

Lesedi Nuclear Services Pty. Ltd.

Posted 13 days ago

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Job Description

PURPOSE OF ROLE

We are seeking an experienced Senior Quality Management Advisor to provide strategic support to the Head of Quality, focusing on quality management, quality assurance initiatives, and continuous improvement across all Lesedi operations. This role requires a professional with strong business acumen, excellent communication skills, and the ability to advise and guide management in areas of continuous improvement.

The successful candidate will be responsible for developing and maintaining Quality Management/Quality Assurance IMS Governance documentation, ensuring compliance portfolios, and providing oversight and control in Quality Management across Lesedi. This position plays a pivotal role in establishing internal audit programs, managing non-conformance reports, and developing comprehensive training programs for personnel.

KEY PERFORMANCE AREAS

Compliance Portfolio Management

  • Develop and maintain QM/QA IMS Governance documentation including templates
  • Manage and implement internal audit schedules for nuclear and non-nuclear processes
  • Oversee internal audit findings management with comprehensive follow-up
  • Prepare and ensure readiness for certification surveillances and audits
  • Provide necessary support to maintain Lesedi's compliance portfolio

Internal Quality Management System Oversight

  • Establish and implement comprehensive internal audit programs for nuclear and non-nuclear processes
  • Provide oversight and control in Quality Management and Quality Assurance across Lesedi
  • Maintain Quality Functions' electronic databases
  • Management of internal and external parties' Non-Conformance Reports (NCRs)

Supplier and Contractor Oversight

  • Manage and implement Supplier Monitoring programs including updates
  • Implement and manage established project surveillance programs
  • Ensure quality standards compliance across all supplier and contractor activities

Customer Satisfaction and Continuous Improvement

  • Analyze external customer satisfaction feedback data
  • Provide improvement recommendations based on customer satisfaction analysis
  • Update IMS processes to align with industry norms and standards
  • Compile overview and trend reporting for multiple data areas including:
    • Self-Assessment data analysis
    • Lessons Learned data compilation
    • Continuous Improvement data tracking
    • Customer feedback data analysis
    • Nonconformity data trending

Staff Development and Training

  • Develop and implement IMS induction and indoctrination training for Lesedi personnel
  • Create comprehensive Lesedi IMS training materials
  • Implement ongoing IMS staff training programs
  • Continuously improve and update IMS training materials aligned with industry best practices

QUALIFICATIONS

  • Advanced Diploma/Degree or equivalent in quality engineering, quality management, or quality assurance (essential)
  • Professional registration with SAATCA or equivalent (essential)

EXPERIENCE

  • Minimum 7 years experience in EPC technical environment, quality management, or quality assurance (essential)
  • Proven track record of training and implementing company strategies successfully
  • Demonstrated experience in system and/or process auditing
  • Experience in developing comprehensive audit programs
  • Experience in developing quality key performance indicators
  • Experience in producing quality trend reports for management
  • Experience in Root Cause Analysis (RCA) methodologies (advantageous)
  • Multi-disciplinary engineering, procurement, and construction industry experience
  • Nuclear industry experience with applicable standards, codes, regulations, and practices (advantageous)

COMPETENCIES

Knowledge

  • Comprehensive knowledge of managerial principles
  • Deep understanding of ISO 9001, ISO 19443, RD-0034, and ASME NQA-01 standards
  • Understanding of ISO 19011 auditing principles
  • Knowledge of Engineering/Procurement/Construction and Project Management fundamentals
  • Understanding of project management principles including PMBOK, contract management, and planning
  • Knowledge of nuclear industry standards, codes, regulations, and practices (advantageous)
  • Proficiency in Electronic Document and Record Management Systems (EDRMS)

Skills

  • Strategic thinking and conceptual analysis capabilities
  • Advanced proficiency in MS Word, Excel, PowerPoint, and Adobe Acrobat
  • Clear and effective communication abilities
  • Strong technical competence and problem-solving skills
  • Performance measurement and progress monitoring capabilities
  • Training development and delivery skills
  • Data analysis and trend reporting capabilities

Behaviour

  • Displays technical, interpersonal, and conceptual skills as a subject matter expert
  • High degree of integrity and loyalty
  • Self-motivated with ability to independently initiate activities
  • Capable of measuring performance of people and project progress
  • Accepts personal accountability and drives accountability in others
  • Strong conceptual thinking abilities
  • Articulates and maintains organizational vision and values
  • Excellent team player who generates team spirit and cooperation
  • Establishes and maintains effective stakeholder relationships
  • Demonstrates foresight to anticipate opportunities and threats
  • Methodical approach with exceptional attention to detail
  • Portrays exemplary Health & Safety culture
  • Takes pride in performance standards
  • Diligent and conscientious work ethic
Should you not hear from us within 21 days of the closing of the advert, kindly regard your application to have been unsuccessful. #J-18808-Ljbffr
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Senior quality management advisor

Lesedi Nuclear Services Pty. Ltd.

Posted today

Job Viewed

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Job Description

permanent
PURPOSE OF ROLE We are seeking an experienced Senior Quality Management Advisor to provide strategic support to the Head of Quality, focusing on quality management, quality assurance initiatives, and continuous improvement across all Lesedi operations. This role requires a professional with strong business acumen, excellent communication skills, and the ability to advise and guide management in areas of continuous improvement. The successful candidate will be responsible for developing and maintaining Quality Management/Quality Assurance IMS Governance documentation, ensuring compliance portfolios, and providing oversight and control in Quality Management across Lesedi. This position plays a pivotal role in establishing internal audit programs, managing non-conformance reports, and developing comprehensive training programs for personnel.KEY PERFORMANCE AREAS Compliance Portfolio Management Develop and maintain QM/QA IMS Governance documentation including templates Manage and implement internal audit schedules for nuclear and non-nuclear processes Oversee internal audit findings management with comprehensive follow-up Prepare and ensure readiness for certification surveillances and audits Provide necessary support to maintain Lesedi's compliance portfolio Internal Quality Management System Oversight Establish and implement comprehensive internal audit programs for nuclear and non-nuclear processes Provide oversight and control in Quality Management and Quality Assurance across Lesedi Maintain Quality Functions' electronic databases Management of internal and external parties' Non-Conformance Reports (NCRs) Supplier and Contractor Oversight Manage and implement Supplier Monitoring programs including updates Implement and manage established project surveillance programs Ensure quality standards compliance across all supplier and contractor activities Customer Satisfaction and Continuous Improvement Analyze external customer satisfaction feedback data Provide improvement recommendations based on customer satisfaction analysis Update IMS processes to align with industry norms and standards Compile overview and trend reporting for multiple data areas including: Self-Assessment data analysis Lessons Learned data compilation Continuous Improvement data tracking Customer feedback data analysis Nonconformity data trending Staff Development and Training Develop and implement IMS induction and indoctrination training for Lesedi personnel Create comprehensive Lesedi IMS training materials Implement ongoing IMS staff training programs Continuously improve and update IMS training materials aligned with industry best practices QUALIFICATIONS Advanced Diploma/Degree or equivalent in quality engineering, quality management, or quality assurance (essential) Professional registration with SAATCA or equivalent (essential) EXPERIENCE Minimum 7 years experience in EPC technical environment, quality management, or quality assurance (essential) Proven track record of training and implementing company strategies successfully Demonstrated experience in system and/or process auditing Experience in developing comprehensive audit programs Experience in developing quality key performance indicators Experience in producing quality trend reports for management Experience in Root Cause Analysis (RCA) methodologies (advantageous) Multi-disciplinary engineering, procurement, and construction industry experience Nuclear industry experience with applicable standards, codes, regulations, and practices (advantageous) COMPETENCIES Knowledge Comprehensive knowledge of managerial principles Deep understanding of ISO 9001, ISO 19443, RD-0034, and ASME NQA-01 standards Understanding of ISO 19011 auditing principles Knowledge of Engineering/Procurement/Construction and Project Management fundamentals Understanding of project management principles including PMBOK, contract management, and planning Knowledge of nuclear industry standards, codes, regulations, and practices (advantageous) Proficiency in Electronic Document and Record Management Systems (EDRMS) Skills Strategic thinking and conceptual analysis capabilities Advanced proficiency in MS Word, Excel, Power Point, and Adobe Acrobat Clear and effective communication abilities Strong technical competence and problem-solving skills Performance measurement and progress monitoring capabilities Training development and delivery skills Data analysis and trend reporting capabilities Behaviour Displays technical, interpersonal, and conceptual skills as a subject matter expert High degree of integrity and loyalty Self-motivated with ability to independently initiate activities Capable of measuring performance of people and project progress Accepts personal accountability and drives accountability in others Strong conceptual thinking abilities Articulates and maintains organizational vision and values Excellent team player who generates team spirit and cooperation Establishes and maintains effective stakeholder relationships Demonstrates foresight to anticipate opportunities and threats Methodical approach with exceptional attention to detail Portrays exemplary Health & Safety culture Takes pride in performance standards Diligent and conscientious work ethic Should you not hear from us within 21 days of the closing of the advert, kindly regard your application to have been unsuccessful. #J-18808-Ljbffr
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Senior quality management advisor

Lesedi Nuclear Services Pty. Ltd.

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
PURPOSE OF ROLE We are seeking an experienced Senior Quality Management Advisor to provide strategic support to the Head of Quality, focusing on quality management, quality assurance initiatives, and continuous improvement across all Lesedi operations. This role requires a professional with strong business acumen, excellent communication skills, and the ability to advise and guide management in areas of continuous improvement. The successful candidate will be responsible for developing and maintaining Quality Management/Quality Assurance IMS Governance documentation, ensuring compliance portfolios, and providing oversight and control in Quality Management across Lesedi. This position plays a pivotal role in establishing internal audit programs, managing non-conformance reports, and developing comprehensive training programs for personnel.KEY PERFORMANCE AREAS Compliance Portfolio Management Develop and maintain QM/QA IMS Governance documentation including templates Manage and implement internal audit schedules for nuclear and non-nuclear processes Oversee internal audit findings management with comprehensive follow-up Prepare and ensure readiness for certification surveillances and audits Provide necessary support to maintain Lesedi's compliance portfolio Internal Quality Management System Oversight Establish and implement comprehensive internal audit programs for nuclear and non-nuclear processes Provide oversight and control in Quality Management and Quality Assurance across Lesedi Maintain Quality Functions' electronic databases Management of internal and external parties' Non-Conformance Reports (NCRs) Supplier and Contractor Oversight Manage and implement Supplier Monitoring programs including updates Implement and manage established project surveillance programs Ensure quality standards compliance across all supplier and contractor activities Customer Satisfaction and Continuous Improvement Analyze external customer satisfaction feedback data Provide improvement recommendations based on customer satisfaction analysis Update IMS processes to align with industry norms and standards Compile overview and trend reporting for multiple data areas including: Self-Assessment data analysis Lessons Learned data compilation Continuous Improvement data tracking Customer feedback data analysis Nonconformity data trending Staff Development and Training Develop and implement IMS induction and indoctrination training for Lesedi personnel Create comprehensive Lesedi IMS training materials Implement ongoing IMS staff training programs Continuously improve and update IMS training materials aligned with industry best practices QUALIFICATIONS Advanced Diploma/Degree or equivalent in quality engineering, quality management, or quality assurance (essential) Professional registration with SAATCA or equivalent (essential) EXPERIENCE Minimum 7 years experience in EPC technical environment, quality management, or quality assurance (essential) Proven track record of training and implementing company strategies successfully Demonstrated experience in system and/or process auditing Experience in developing comprehensive audit programs Experience in developing quality key performance indicators Experience in producing quality trend reports for management Experience in Root Cause Analysis (RCA) methodologies (advantageous) Multi-disciplinary engineering, procurement, and construction industry experience Nuclear industry experience with applicable standards, codes, regulations, and practices (advantageous) COMPETENCIES Knowledge Comprehensive knowledge of managerial principles Deep understanding of ISO 9001, ISO 19443, RD-0034, and ASME NQA-01 standards Understanding of ISO 19011 auditing principles Knowledge of Engineering/Procurement/Construction and Project Management fundamentals Understanding of project management principles including PMBOK, contract management, and planning Knowledge of nuclear industry standards, codes, regulations, and practices (advantageous) Proficiency in Electronic Document and Record Management Systems (EDRMS) Skills Strategic thinking and conceptual analysis capabilities Advanced proficiency in MS Word, Excel, Power Point, and Adobe Acrobat Clear and effective communication abilities Strong technical competence and problem-solving skills Performance measurement and progress monitoring capabilities Training development and delivery skills Data analysis and trend reporting capabilities Behaviour Displays technical, interpersonal, and conceptual skills as a subject matter expert High degree of integrity and loyalty Self-motivated with ability to independently initiate activities Capable of measuring performance of people and project progress Accepts personal accountability and drives accountability in others Strong conceptual thinking abilities Articulates and maintains organizational vision and values Excellent team player who generates team spirit and cooperation Establishes and maintains effective stakeholder relationships Demonstrates foresight to anticipate opportunities and threats Methodical approach with exceptional attention to detail Portrays exemplary Health & Safety culture Takes pride in performance standards Diligent and conscientious work ethic Should you not hear from us within 21 days of the closing of the advert, kindly regard your application to have been unsuccessful. #J-18808-Ljbffr
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1x Quality Management Specialist (Re-advertisement)

Pretoria, Gauteng National Regulator for Compulsory Specification

Posted 13 days ago

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Job Description

1x Quality Management Specialist (Re-advertisement)

Ref No: 6938

Business Unit: General

Reporting To: Chief Executive Officer

CTC (Basic Salary): R 1 072,969.03 – R 1 306,719.47 Negotiable

Purpose

Purpose: To implement and monitor adherence to and effectiveness of quality management systems across the NRCS.

  • Implementation and Maintenance of Quality Management System (QMS)
  • Conducting Quality Audits
  • Handling of Internal and External Customer Complaints
  • Quality Management Documentation
  • Stakeholder Management
  • Budget Management
  • Corporate Governance & Risk Management

Qualification / Experience

- National Diploma (NQF Level 6) in Quality Management

- SAQI Certificate in Quality Control or Quality Assurance would be advantageous

- 5 years’ experience in quality management

Knowledge

- Sound knowledge of regulatory requirements/standards

- Sound knowledge of ISO 9000 standards

- Knowledge of financial principles

- Communication skills

- Problem-solving skills

- Planning and organizing skills

- Risk management skills

- Facilitation skills

Behavioral Attributes

Special Note

NB: Preferred candidate is African Male/Female & People with Disability to meet NRCS EE targets

  • Suitable candidates will be subjected to employment and criminal verification checks
  • Suitable candidates will undergo competency assessment
  • Please submit application to:
  • Applications must be submitted on a signed AS 83 form and accompanied by a comprehensive Curriculum Vitae and copies of qualifications and ID
  • Correspondence will be limited to shortlisted candidates
  • People with disabilities are encouraged to apply
  • Late submissions will be disqualified
  • Applicants are responsible for SAQA evaluation of foreign qualifications
  • Closing date for applications: 18 August 2022

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1x quality management specialist (re-advertisement)

Pretoria, Gauteng National Regulator For Compulsory Specification

Posted today

Job Viewed

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Job Description

permanent
1x Quality Management Specialist (Re-advertisement) Ref No: 6938 Business Unit: General Reporting To: Chief Executive Officer CTC (Basic Salary): R 1 072,969.03 – R 1 306,719.47 Negotiable Purpose Purpose: To implement and monitor adherence to and effectiveness of quality management systems across the NRCS. Implementation and Maintenance of Quality Management System (QMS) Conducting Quality Audits Handling of Internal and External Customer Complaints Quality Management Documentation Stakeholder Management Budget Management Corporate Governance & Risk Management Qualification / Experience - National Diploma (NQF Level 6) in Quality Management - SAQI Certificate in Quality Control or Quality Assurance would be advantageous - 5 years’ experience in quality management Knowledge - Sound knowledge of regulatory requirements/standards - Sound knowledge of ISO 9000 standards - Knowledge of financial principles - Communication skills - Problem-solving skills - Planning and organizing skills - Risk management skills - Facilitation skills Behavioral Attributes Special Note NB: Preferred candidate is African Male/Female & People with Disability to meet NRCS EE targets Suitable candidates will be subjected to employment and criminal verification checks Suitable candidates will undergo competency assessment Please submit application to: Applications must be submitted on a signed AS 83 form and accompanied by a comprehensive Curriculum Vitae and copies of qualifications and ID Correspondence will be limited to shortlisted candidates People with disabilities are encouraged to apply Late submissions will be disqualified Applicants are responsible for SAQA evaluation of foreign qualifications Closing date for applications: 18 August 2022 #J-18808-Ljbffr
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TQMS (Total Quality Management System) Manager - Northern Suburbs Cape Town

Cape Town, Western Cape Guardian Recruiting

Posted 8 days ago

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Position Summary
The TQMS (Total Quality Management System) Manager leads the end-to-end Total Quality Management System (TQMS) for the automotive manufacturing facility, ensuring product and process excellence across the full value chain, from supplier quality to shop floor execution and customer satisfaction
The role ensures compliance with ISO 9001, OEM customer-specific quality standards, and internal operational requirements
This position is responsible for managing internal and supplier audits, driving root cause analysis and corrective actions, and fostering a plant-wide culture of right-first-time quality and continuous improvement
The ideal candidate will have deep OEM experience and a strong background in quality assurance, systems implementation, and cross-functional leadership

Key Responsibilities
  • Develop, implement, and lead the Total Quality Management System to ensure compliance with ISO 9001 and OEM-specific quality standards
  • Oversee product and process quality throughout the facility, from receiving inspection to final audits and delivery readiness
  • Manage and coordinate internal quality audits, supplier audits, and third-party certification audits, ensuring findings are documented, addressed, and closed
  • Collaborate with engineering, production, and supply chain to identify quality risks and proactively implement prevention strategies
  • Drive root cause analysis (RCA) and establish effective Corrective and Preventive Actions (CAPA) using 8D, A3, or equivalent problem-solving methods
  • Maintain and continuously improve the Quality Management System documentation, including procedures, work instructions, inspection standards, and control plans
  • Monitor and report on quality KPIs such as First Pass Yield (FPY), Cost of Poor Quality (COPQ), and customer returns/rework rates
  • Lead plant-level quality improvement initiatives, engaging all departments in achieving right first-time production
  • Ensure effective supplier quality management, including PPAP submissions, incoming inspection protocols, and supplier corrective actions
  • Champion cross-functional efforts to maintain compliance with customer-specific quality requirements, including audit-readiness and documentation standards
  • Manage the quality team, including quality engineers, inspectors, and technicians, and build capability through training and development programs
  • Serve as the primary plant interface for customer quality concerns and resolution, ensuring timely communication, investigation, and recovery
  • Support new product introductions by ensuring quality planning (APQP), process capability studies, and inspection readiness
  • Foster a culture of quality ownership at every level of the organization through coaching, visibility, and active floor presence

Requirements
  • Bachelors degree in Mechanical Engineering, Industrial Engineering, Quality Management, or a related technical field
  • ISO 9001 Lead Auditor certification or equivalent is strongly preferred.
  • Minimum 710 years of quality experience, with at least 5 years in a leadership role within an OEM or automotive manufacturing environment
  • Deep understanding of quality systems, process audits, and customer-specific standards (e.g., TS/IATF if applicable)
  • Proficiency in quality tools such as FMEA, Control Plans, PPAP, SPC, MSA, 8D, 5 Why, and problem-solving frameworks
  • Experience with supplier quality systems and corrective action processes
  • Strong ERP system experience (quality modules), document control systems, and data-driven reporting
  • OEM experience is essential, especially in high-mix, low-volume manufacturing environments with customization and complex assembly
  • Fluent in English, with exceptional written, verbal, and interpersonal communication skills, capable of engaging confidently across technical and executive audiences


Kindly note that by submitting your application for this career opportunity, you agree that Guardian Recruiting may use your application for the purpose of the recruitment and selection of the said position, and this information may be shared with the relevant stakeholders in the business.

Please note that only short-listed candidates will be contacted.

Should you not have heard back within a two-week period, please assume that your application was unsuccessful. All job postings are in accordance with our Client's BEE requirements
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QUALITY ASSURANCE & CONTROL SPECIALIST

Farm Manager SA

Posted 17 days ago

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Job Description

MINIMUM REQUIREMENTS

  • At least 5 years of experience in quality control in the food industry
  • Language English speaking
  • Qualification in ISO, HACCP and EU/ USDA requirements OR over 10 years working in a relevant position
  • Ability to understand, implement and manage dynamic quality control systems.
  • An in depth knowledge of food safety.
  • An understanding of animal and plant health and bio-security procedures.
  • Ability to effectively communicate policies and procedures both verbally and in writing.
  • Ability to work within a diverse and dynamic team environment.
  • Ability to solve problems.
  • Experience with Excel and Word.
  • Ability to produce timely relevant reports

DUTIES & RESPONSIBILTIES INCLUDE BUT ARE NOT LIMIYTED TO:

  • Ensure quality control procedures are in place and monitor compliance on all incoming and outgoing farm products
  • In consultation with managers monitor product quality and safety day to day according to established standards.
  • Ensure all produce leaving the farm meets EU and/or USDA standards and regulations.
  • Ensure product sampling procedures and schedules are in place and adhered to.
  • Receive, interpret and communicate microbiological and chemical analysis results. Implement product quarantine, systems reviews and product recalls if and when necessary.
  • Ensure that all products are correctly identified, labelled and packaged according to Eu and/or USDA standards.
  • Be responsible for traceability and the management and maintenance of all records relating to this.
  • Reporting the performance of Quality functions / data.
  • With assistance from the relevant managers, ensure maintenance schedules are well designed, adhered to and documented, ensure specialist equipment is calibrated correctly.
  • Assist the relevant managers to ensure a safe working environment and adhere to Company Health & Safety Policy. Assist with the relevant record keeping.


ONLY short-listed candidates will be contacted
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Quality Assurance Supervisor

George, Western Cape Dairy Farmers of America

Posted today

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Job Description

General Purpose

Provide work direction and supervision to quality assurance and laboratory employees who verify DFA products are produced and distributed to the highest food safety and quality standards. Monitor all stages of quality activities, ensuring employees work in accordance with departmental policies, procedures, and regulatory standards. In conjunction with the quality manager, help build and maintain an effective culture of food safety and quality within the facility. Function as a resource and point of escalation to direct reports. Coach, mentor, and provide performance development opportunities to team members on an ongoing basis.

Job Duties and ResponsibilitIes

  • Assist the quality manager in developing, implementing, and maintaining food safety and quality programs at the facility to ensure compliance with regulatory requirements, corporate standards, and customer expectations
  • Complete required quality record review such as laboratory documentation, CCP, PC and other documentation
  • Write, review, and implement quality assurance procedures
  • Recommend modifications or upgrades to testing procedures or equipment. Coordinate procurement of items required for the lab
  • Assist the quality manager and partner with operations with pathogen environmental monitoring (PEM) program including oversight of swabbing program, investigation/corrective actions, and mitigation activities
  • Provide regular training, instruction, and guidance to employees on matters of food safety, quality, and compliance
  • Initiate and drive continuous improvement activities, and partner with all facility functions to resolve persistent challenges while supporting the implementation of new procedures or processes
  • Support customer, regulatory and third-party quality and food safety audits
  • Investigate, find solutions, and implement remedies to quality issues and customer complaints
  • Support and maintain existing certifications (e.g., SQF, Kosher, Halal, Organic)
  • Supervise hourly employee’s activities to meet or exceed the standards and specifications established by quality assurance and the organization
  • Ensure all process, product, or infrastructure changes are understood by employees in a timely fashion
  • Identify and retain highly effective personnel through proper selection, training, and establishing expectations
  • Ensure good business communication practices are engaged at all levels to ensure key stakeholders are well informed and can appropriately respond
  • Foster a positive and effective work culture with direct reports
  • Develop and implement material standards with appropriate control and inspection procedures to improve product quality and reduce rework/downtime
  • Maintain close surveillance over inspection/testing procedures and corresponding results to ensure finished product is food safe and meets customer expectations
  • Support the analysis of quality data to assess product performance and utilize statistical process control (SPC) tools to identify and react to unfavorable trends
  • Complete supervisory activities such as administering employee promotions and transfers; reviewing and editing employee timekeeping; completing performance evaluations; mentoring, training, and coaching employees
  • Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements
  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.Other duties may be assigned as required

Education and Experience

  • Undergraduate degree in food science, biological sciences, or related curriculum (or equivalent combination of education and experience)
  • 2 to 5 years of quality assurance, manufacturing, or related experience, preferably in a food, beverage, or similar facility
  • Demonstrated leadership attributes or team leadership experience; supervisor experience preferred
  • Certification and/or License – PCQI, HACCP, SQF Practitioner certifications preferred; may be required during course of employment

Knowledge, Skills, and Abilities

  • Knowledge of both laboratory and plant current good manufacturing practices (cGMPs)
  • Knowledge of Microsoft Office Suite and company computer systems
  • Knowledge of principles and practices of supervision, training, and personnel management
  • Skill in leadership and coaching
  • Able to complete basic arithmetic as needed
  • Able to communicate clearly and effectively, both verbally and in writing
  • Able to work in collaboration effectively and foster good teamwork
  • Able to take appropriate steps to find solutions to problems
  • Able to present options and ideas to current processes or procedures
  • Able to handle challenging or conflict situations with tact and professionalism
  • Able to respond courteously and efficiently to inquiries, complaints, and requests
  • Able to interpret and apply company policies
  • Able to adapt and manage to change effectively
  • Able to take initiative in performing job and seek increased responsibilities
  • Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans

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