264 Quality Consultant jobs in South Africa

Service Quality Specialist Available for Short-TermProjects and Audits Service quality specialists are essential in today’s business landscape, driving improvements that lead to exceptional customer experiences. Their expertise in analyzing and optimizing service processes ensures businesses not only meet but exceed customer expectations. How Service Quality Specialistwill help your business Drive Excellence: Boost customer satisfaction by refining service delivery and meeting high-quality standards. Optimize Processes: Enhance operational efficiency with tailored process improvement strategies. Cost Efficiency: Reduce costs by identifying inefficiencies and implementing effective solutions. Data Insights: Leverage analytics to uncover trends and implement data-driven improvements. Agile Solutions: Adapt to market changes swiftly with flexible and targeted service strategies. Customer Focus: Align services with customer needs, ensuring a competitive edge in your industry. Completed projects0 + Returning customers 0 % What Is A Service Quality Specialist? Service quality specialists play a pivotal role in elevating customer experiences by ensuring service standards are met and surpassed. They engage in detailed analysis to pinpoint areas needing improvement while developing strategies to address service gaps. When should you use a Service Quality Specialist? Service quality specialists are invaluable during critical business transitions. They ensure your operations run smoothly while maintaining exceptional service standards. Rapid Growth Scale operations seamlessly and maintain consistent service quality during periods of rapid business expansion. Complaints Resolve recurring customer complaints effectively to improve satisfaction, loyalty, and overall service delivery. New Standards Adapt to evolving industry standards or secure quality certifications without disrupting current operations. Conduct a thorough analysis of your service processes, identifying gaps and improvement areas while collaborating closely with your team for actionable insights. In assessing the costs of an interim expert versus a permanent employee, it’s important to consider more than just the salary. Take a look at the simple calculator. Employee GQ Interim Expert Top Manager Position Employee Bonus 13 month pay, 14 month pay 833,00€ per Month State Contributions 2 053,33€per Month Paid vacation, doctor visits 1 340,73 er Month Executive search fee 1 250,00 er Month Total TOP manager costs per Employee 11 477,40 er Month “We value our clients’ feedback. Discover why they trust and appreciate GQ Interim’s services through their testimonials.” “Over the past 2 years, GQinterim has provided me with projects that perfectly match my profile. With each placement, I received sufficient support in presenting my profile and was given enough space to showcase myself to the client. Collaboration with GQinterim is smooth, the atmosphere is family-like, and the support during changes is excellent. I (…) Thomas, Interim Quality Management Support “Working with GQinterim has been one of the best decisions of my career. What started as a short-term project of just under 3 months has now turned into a partnership that’s lasted more than 3 years. Throughout this time, I’ve only had positive experiences—there hasn’t been a single moment of doubt. GQinterim is a professional (…) “We turned to GQinterim for an Interim Finance Director, and they delivered promptly. The expert quickly grasped our financial structure and implemented improvements that stabilized our finances. Their professionalism and speed were impressive.” “GQinterim supplied us with a highly capable Interim Plant Manager on short notice. Thanks to their expertise, we optimized production flow and resolved operational challenges. Their fast service and knowledgeable expert made a big difference.” Roland, Tech Head of Projects, Schaeffler Group “When relocating our plant to a new location, GQinterim provided us with exceptional interim support. The expert they assigned ensured smooth coordination of the entire process. The quick action and expertise were invaluable during this critical phase.” “Our collaboration with GQinterim helped us find an experienced Quality Manager in record time. The expert’s attention to detail and problem-solving approach significantly enhanced our production quality. We highly appreciate the swift and professional service.” “We needed a skilled Logistics Manager urgently, and GQinterim delivered quickly with a top-tier expert. The professional quickly adapted to our processes, streamlining operations and improving supply chain efficiency. Their rapid response and quality service exceeded our expectations.” Elias, Logistics Manager, Magna International “I am satisfied with the progress of the project secured by GQ, the communication is adequate, there are ways to get in touch if need be. I appreciate the flexibility and directness in negotiations. GQ is fully aware of what the consequences of a negative situation would be, so they approached the problems professionally and (…) Miroslav, Senior Manager PQ, ZKW “I would like to thank GQ Interim for current cooperation, as I am very satisfied with how they communicate with me and listen to my requests. It is evident that they value my experience and knowledge, which I apply when working with the customer. So far, I haven’t had any issues – if I had (…) George, Project Manager/Launch Manager, MAGNA Electronics “The care provided by GQ Interim is exceptional. All misunderstandings were resolved very quickly. I rate the cooperation positively, and I hope it won’t be the last.” John, Senior Quality Engineer, ADHEX Technologies “The people at GQ are professionals! Whenever I need support in solving any issue, they are always there to help. In the past, I was also in the position of a GQ customer when they provided people for my project. Since I was always satisfied with their services, I started working with them as a (…) Greg, Lean Manager – Process Improvement, TREVES “I am extremely satisfied with the agency. The support from the agency is 100%, and invoice payments are always on time. I really have nothing to criticize.” “I have collaborated with GQ on several projects, and all of them turned out very positively. The advantage is that they have a lot of projects, so as soon as one project ends, they immediately have something new for me. Of course, legal and financial security is also a big positive. Honestly, I can’t recall (…) “The candidate provided by GQ exceeded our expectations, completing tasks and delivering the expected results. We consistently found a collaborative path to reach our desired goals. What I value most about GQ is their proactive approach, their clear effort to help, and their deep understanding of our needs. The communication has always been pleasant and (…) Livia, Human Resources & Safety Coordinator “Over the past 2 years, GQinterim has provided me with projects that perfectly match my profile. With each placement, I received sufficient support in presenting my profile and was given enough space to showcase myself to the client. Collaboration with GQinterim is smooth, the atmosphere is family-like, and the support during changes is excellent. I (…) Thomas, Interim Quality Management Support “Working with GQinterim has been one of the best decisions of my career. What started as a short-term project of just under 3 months has now turned into a partnership that’s lasted more than 3 years. Throughout this time, I’ve only had positive experiences—there hasn’t been a single moment of doubt. GQinterim is a professional (…) “We turned to GQinterim for an Interim Finance Director, and they delivered promptly. The expert quickly grasped our financial structure and implemented improvements that stabilized our finances. Their professionalism and speed were impressive.” “GQinterim supplied us with a highly capable Interim Plant Manager on short notice. Thanks to their expertise, we optimized production flow and resolved operational challenges. Their fast service and knowledgeable expert made a big difference.” Roland, Tech Head of Projects, Schaeffler Group Key features of effectiveService Quality Specialist Interested inService Quality Specialistto improve your business? At GQ Interim , we’ve successfully placed Interim Service Quality Specialists with leading clients across multiple industries, delivering measurable improvements in project execution, strategic planning, and leadership during transitions. Our experience , paired with a proven approach, ensures that each Service Quality Specialist brings exceptional value, turning challenges into opportunities for sustainable growth. Immediate access to expert leadership Drives measurable business improvements Customized solutions across industries Enhances operational efficiency and project outcomes We highly value the ability to adapt quickly , offering swift deployment to meet the varying demands of projects in different locations. Professionalism We partner only with top-tier professionals and expect the highest quality of service to ensure your business thrives. We require a professional attitude, focusing on strong work ethics and adherence to the highest standards in every task. We provide top- level experts Our experts are ready to engage in your projects immediately . Take advantage of the opportunity and find yours today . At GQ Interim, we understand the transformative impact of a skilled service quality specialist. Their ability to optimize processes and enhance customer satisfaction ensures your business remains competitive in a dynamic market. CEO at GQ Interim Key duties ofService Quality Specialist Analyzing Current service processes are evaluated thoroughly to identify performance gaps through detailed data collection and analysis. Specialists prioritize understanding both customer feedback and operational metrics to uncover inefficiencies and opportunities for improvement. This approach helps pinpoint root causes rather than surface-level issues, enabling businesses to implement actionable solutions. The focus on data-driven insights ensures lasting improvements that enhance overall service quality. Frequently asked questions Looking for answers about how Service Quality Specialist work? Our FAQ section covers common questions, helping you quickly understand how we deliver tailored solutions for your business needs. #J-18808-Ljbffr

SLR is recognized as one of the global leaders in environmental and advisory solutions, helping our clients to achieve their sustainability goals.

In the process of growing our footprint around the globe, we are continuously looking for talented people to join our team and who would add value to Our Business. SLR has over 100 offices in 13 different countries across the world and we actively encourage collaboration and learning between the many disciplines and services we offer globally.

At SLR you can expect a flexible and supportive culture where you can be happy and work with talented colleagues from diverse backgrounds on fascinating projects that make a difference to the world we live in.

Involvement in all aspects of ambient air quality impact assessments, including coordination of air quality monitoring, compilation of emission inventories, atmospheric dispersion modelling, and regulatory reporting.

Qualification & experience

• BSc Honours in Natural Sciences, Earth Sciences or related filed
• Minimum 3 years in the air quality field
• Consulting experience
• Experience with report writing and dataanalysis
• Valid driver's license.

Key Responsibilities Responsibilities

• Manage and plan fieldwork, and meet all health & safety obligations, incorporating SLR and client requirements.
• Process and format ambient monitoring data, inclusive of meteorological, dust fallout, particulate matter and gas monitoring data.
• Compile ambient air quality monitoring reports.
• Compile emission inventories and run dispersion models (software examples, TANKS, LandGEM, AERMOD).
• CompileAir Quality Impact Assessments and Air Quality Management Plans.
• Project management, including financial, health & safety, logistics and team management.

SLR’s approved Employment Equity Plan and Targets will be considered part of the recruitment process. We actively encourage and welcome people with various disabilities to apply. SLR is committed to an organisational culture that recognises, appreciates, and values diversity and inclusion.

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Key Responsibilities

• Evaluate recorded calls and written correspondence to assess adherence to scripts, procedures, and compliance standards
• Monitor claims and underwriting processes for quality and regulatory compliance
• Identify and report gaps in service delivery, fraud risks, policy adherence, and regulatory non-compliance
• Conduct regular internal audits and quality checks in line with FAIS, TCF, and POPIA legislation
• Provide feedback and coaching to staff based on quality monitoring results
• Compile and present monthly QA reports to management, highlighting trends, risks, and areas for improvement
• Collaborate with Training, Legal, and Compliance teams to update SOPs and ensure alignment with industry best practices
• Participate in root cause analysis for recurring quality or compliance issues
• Assist in developing and maintaining a Quality Management System (QMS) aligned with ISO or local standards

Qualifications

• Matric
• National Diploma or Degree in Business Administration, Insurance, Quality Management, or a related field
• FAIS Regulatory Exam (RE5)
• Quality assurance or auditing certifications (beneficial)

Experience and Skills Required

• Minimum of 1 year of experience in a quality assurance or compliance monitoring role within an insurance environment
• Strong understanding of South African insurance regulations and policyholder protection rules
• Experience in claims processing or customer service within the motor and/or home insurance sectors (preferred)
• Excellent analytical and observational skills
• Strong written and verbal communication and feedback skills
• Proficient in MS Office, CRM systems, and QA tools
• High attention to detail with a strong sense of ethics and confidentiality
• Ability to work independently and collaboratively as part of a team

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A position is available in Santam Motor Support: Quality Assurance (JHB, Hill On Empire) for a position as a Quality Assurance Consultant

WHAT WILL YOU DO?

• Plan and assist in conducting of regular quality and risk review procedures
• Accurate measurement of call and data quality
• Provide feedback to individuals and leaders
• Keep up to date on internal and external developments and practices to ensure their input and advice is appropriate and forward looking
• Help to ensure that the Motor Claims area operates in accordance with relevant regulatory and legal requirements and works to ensure that awareness of such requirements is raised and promoted throughout this area.
• Collaborate on initiatives / projects
• Evaluating and measuring customer satisfaction and other performance outcomes.
• Design and develop QA templates
• Completes evaluation & Moderation on business processes & SOP’s

QUALIFICATIONS AND EXPERIENCE

• Matric
• Insurance related qualifications an advantage:
• Relevant NQF Level 4 - FAIS 30 credits an advantage
• Relevant NQF Level 5 - ETDP 50 Credits an advantage
• Minimum 5 years Short Term Insurance Claims experience
• Good understanding of contact centre processes and SLA’s
• Good understanding of the motor claims process.
• Coaching skills and experience
• Excellent computer literacy, particularly Intermediate Excel
• Report writing experience an advantage

SKILLS

• Detail orientation
• Organisational awareness
• Process improvement skills
• Interpersonal sensitivity
• Proficient in English and Afrikaans

COMPETENCIES

• Working with people
• Deciding and Initiating Action
• Client Service Orientation
• Team Work and Support
• Building Relationships
• Communication
• Problem Solving
• Delivering Quality
• Enabling innovation

WHO WE ARE

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!

#J-18808-Ljbffr

You made it. Here we ensure we receive all your documents to get you onto our payroll system.

Our Recruitment Process

1. Advertise
   Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
2. Screening
   Could take a couple of days depending on the volume and the screening process, which varies according to the complexity of the role.
3. Long Listing
   Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.
4. Telephonic Screening
   Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity-seeking questions.
5. Your Interview
   We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview, you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!
6. Assessment
   Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted to ensure the validity of your credentials.
7. Second Interview
   Prior to an offer being made, there may be a second interview to meet with the Head of Department. Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.
8. Onboarding
   You made it. Here we ensure we receive all your documents to get you onto our payroll system.

TIPS & TRICKS Getting Ready for Your Interview

There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices. This is the eighth consecutive year that we have achieved this accolade.

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CAREER OPPORTUNITY

A position is available in Santam Motor Support: Quality Assurance (JHB, Hill On Empire) for a position as a Quality Assurance Consultant

WHAT WILL YOU DO?

• Plan and assist in conducting of regular quality and risk review procedures
• Accurate measurement of call and data quality
• Identify improvement opportunities
• Provide feedback to individuals and leaders
• Implement improvement opportunities
• Keep up to date on internal and external developments and practices to ensure their input and advice is appropriate and forward looking
• Help to ensure that the Motor Claims area operates in accordance with relevant regulatory and legal requirements and works to ensure that awareness of such requirements is raised and promoted throughout this area.
• Collaborate on initiatives / projects
• Evaluating and measuring customer satisfaction and other performance outcomes.
• Design and develop QA templates
• Completes evaluation & Moderation on business processes & SOP’s

QUALIFICATIONS AND EXPERIENCE

• Matric
• Insurance related qualifications an advantage:
• Relevant NQF Level 4 - FAIS 30 credits an advantage
• Relevant NQF Level 5 - ETDP 50 Credits an advantage
• Minimum 5 years Short Term Insurance Claims experience
• Good understanding of contact centre processes and SLA’s
• Good understanding of the motor claims process.
• Coaching skills and experience
• Excellent computer literacy, particularly Intermediate Excel
• Report writing experience an advantage

SKILLS

• Detail orientation
• Organisational awareness
• Process improvement skills
• Interpersonal sensitivity
• Good communication skills (verbal & written)
• Proficient in English and Afrikaans

COMPETENCIES

• Working with people
• Deciding and Initiating Action
• Client Service Orientation
• Team Work and Support
• Building Relationships
• Communication
• Optimizing Technology
• Problem Solving
• Delivering Quality
• Performing under Pressure
• Enabling innovation

WHO WE ARE

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!

#J-18808-Ljbffr

Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more.

You made it. Here we ensure we receive all your documents to get you onto our payroll system.

Our recruitment process

1. Advertise
   Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
2. Screening
   Could take a couple of days depending on the volume and the screening process, which varies according to the complexity of the role.
3. Long Listing
   Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.
4. Telephonic Screening
   Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity-seeking questions.
5. Your Interview
   We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview, you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!
6. Assessment
   Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted to ensure the validity of your credentials.
7. Second Interview
   Prior to an offer being made, there may be a second interview to meet with the Head of Department. Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.
8. Onboarding
   You made it. Here we ensure we receive all your documents to get you onto our payroll system.

TIPS & TRICKS Getting ready for your interview

There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices. This is the eighth consecutive year that we have achieved this accolade.

#J-18808-Ljbffr

Join to apply for the Quality Assurance Consultant role at Level Up .

Key Responsibilities:

• Evaluate recorded calls and written correspondence to assess adherence to scripts, procedures, and compliance standards.
• Monitor claims and underwriting processes for quality and regulatory compliance.
• Identify and report gaps in service delivery, fraud risks, policy adherence, and regulatory non-compliance.
• Conduct regular internal audits and quality checks in line with FAIS, TCF, and POPIA legislation.
• Provide feedback and coaching to staff based on quality monitoring results.
• Compile and present monthly QA reports to management, highlighting trends, risks, and areas for improvement.
• Collaborate with Training, Legal, and Compliance teams to update SOPs and ensure alignment with industry best practices.
• Participate in root cause analysis for recurring quality or compliance issues.
• Assist in developing and maintaining a Quality Management System (QMS) aligned with ISO or local standards.

Qualifications:

• Matric
• National Diploma or Degree in Business Administration, Insurance, Quality Management, or a related field.
• FAIS Regulatory Exam (RE5).
• Quality assurance or auditing certifications (beneficial).

Experience and Skills Required:

• Minimum of 1 year of experience in a quality assurance or compliance monitoring role within an insurance environment.
• Strong understanding of South African insurance regulations and policyholder protection rules.
• Experience in claims processing or customer service within the motor and/or home insurance sectors (preferred).
• Excellent analytical and observational skills.
• Strong written and verbal communication and feedback skills.
• Proficient in MS Office, CRM systems, and QA tools.
• High attention to detail with a strong sense of ethics and confidentiality.
• Ability to work independently and collaboratively as part of a team.

Additional Information:

Seniority level:

Entry level

Employment type:

Full-time

Job function:

Quality Assurance

Industries:

Marketing Services

Note: This job posting appears active. No indications of expiration are present.

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Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more.

A position is available at Santam Shared Services: Quality Assurance for a position as a Quality Assurance Consultant in Shared Services – Cape Town / Centurion.

Job Purpose

• The Quality Assurance Consultant monitors and analyses the interactions of agents and customers to provide feedback to the employees and managers on adherence to policies, procedures and customer experience whilst maintaining relationships with business partners.
• Quality Assurance also supports operations on the following skillsets; Policy Maintenance (all skillsets, including survey), Issuance of new business (including bulk business), Sales, Online support hub, Broker liaison officer, Centre of Expertise and Renewals, by conducting evaluations on these roles and aligning QA processes as well as coaching in line with business strategy.
• Support the CLCC to sustain profitable growth through effective evaluations and coaching of staff.
• Identify opportunities for evaluations, guided self-evaluations and coaching of staff for training or process improvement while facilitating employee development.
• The Quality Assurance Consultant will execute targeted audits of both live and historical interactions.
• The Quality Assurance Consultant is required to conduct Quality Information Sessions with agents as required.
• Qualitative and Quantitative Reporting (Daily, Weekly and Monthly performance and trend analysis) will also form an integral part of the job requirement.
• The Quality Assurance Consultant is to adhere to the Calibration process, to ensure that there is alignment amongst the team and that they are upholding the same expectations.
• The Quality Assurance Consultant must remain current on all Standard Operating Procedures in the CLCC and identify / highlight process improvement opportunities.

Key Responsibilities

• Plan and assist in conducting regular quality and risk review procedures
• Provide feedback to Individuals and Leaders
• Keep up to date on internal and external developments and practice to ensure their input and advice is appropriate and forward looking
• Help to ensure that the CLCC operates in accordance with relevant regulatory and legal requirements and works to ensure that awareness of such requirements is raised and promoted throughout this area
• Collaborate on initiatives / projects
• Evaluating and measuring customer satisfaction and other performance outcomes
• Design and develop QA templates
• Standard Operating Procedure (SOP) adherence
• Support team engagement and teamwork

Qualifications

• Matric / Grade 12
• Short term insurance related qualification (min NQF lev 4); or similar
• RE is advantageous

Experience and Knowledge

• Minimum of 3 – 5 years’ experience in short term insurance, commercial lines and/or Agri assets
• Good understanding of contact centre processes, systems (namely, Policy Centre, Avaya, USD, NQR, Mainframe and WebE).
• Coaching skills and experience
• Previous Quality Assurance experience advantageous
• Excellent computer literacy, particularly Intermediate Excel
• Report writing experience an advantage
• Experience in a client service environment
• Experience in contact centre technology applications
• Good understanding of basic financial principles, e.g. profit, growth, etc.
• Good understanding of contact centre processes and SLA’s

Skills

• Process improvement skills
• Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients (hybrid way of work)
• Time management
• Coaching skills
• Independent self-management
• Working with people
• Analytical
• Deciding and Initiating Action
• Client Service Orientation
• Team Work and Support
• Building Relationships
• Communication
• Problem Solving
• Delivering Quality
• Situational Adaptability
• Commercial Thinking/Awareness

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

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