15 Quality Assurance Team Leader jobs in Umhlanga Rocks

A client based in KZN - Durban North is looking for a Quality Control Assistant

• Must have his own transport.
• Will be based in Dube Tradeport, KZN
• Overtime & standby will be required
• Work is shift work - 12 hour shifts both day and night on rotation
• High quality working environment

Minimum Qualifications :

• Matric math’s HG pass
• Minimum 3 years’ experience in quality control (not industry specific)
• Preferred Experience :
• Rapid Global Risk software proficiency
• Ritescan scanning experience

Capabilities :

• Of strong character, not to be intimidated by other department members
• Pass eye test, which will include test for colour blindness
• Confident and able to make decisions
• Strong team player (cohesive, approachable, good at communicating)
• High attention to detail
• Able to handle a physical job, i.e. climbing ladders, picking up boxes, spend a lot of time on your feet
• Able to work under pressure, be able to solve problems and adapt when necessary
• Good written and verbal articulation ability
• Able and willing to work long hours
• Willing to participate in stock takes
• Strong ability to adhere to systems and procedure

Duties :

• Controlling and issuing labels to jobs
• Issuing signed standards to jobs and controlling signed standard room
• Constand updating of signed standards (signed by the QC manager)
• Ensuring QC boards are attached to each machine for each job change
• Verifying correct material is issued to jobs
• Scanning completed jobs out of WIP
• Monitoring Operations-process control, factory floor, qc station.
• Reporting incidents on Rapid software.
• Packing list to be put up- (new boards to be designed)
• Ensure manufactured stock meets mandated quality standards – per company policy Eliminate production delays due to poor quality of bought in stock or work in progress stock
• Always maintain quality control SOP and AQL control document – online checks required
• Have an intimate knowledge of Company product and what constitutes good quality
• Supply product that meets quality standards as agreed with the customers
• Engage with other team members cohesively, so that quality becomes a team responsibility, and all understand they are responsible for delivery thereof
• Complete required training on time and in a manner that allows you to affect what you have learnt in your daily duties
• Use all software mandated by the Company
• Always act in a manner that is aligned with company duties

Quality Control Assistant • Durban, South Africa

• Must have his own transport.
• Will be based in Dube Tradeport, KZN
• Overtime & standby will be required
• Work is shift work - 12 hour shifts both day and night on rotation
• High quality working environment

• Matric maths HG pass
• Minimum 3 years experience in quality control (not industry specific)
• Microsoft Excel & Work proficiency
• Preferred Experience:
• Rapid Global Risk software proficiency
• Syspro experience
• Ritescan scanning experience

• Of strong character, not to be intimidated by other department members
• Pass eye test, which will include test for colour blindness
• Confident and able to make decisions
• Strong team player (cohesive, approachable, good at communicating)
• High attention to detail
• Able to handle a physical job, i.e. climbing ladders, picking up boxes, spend a lot of time on your feet
• Able to work under pressure, be able to solve problems and adapt when necessary
• Good written and verbal articulation ability
• Able and willing to work long hours
• Willing to participate in stock takes
• Strong ability to adhere to systems and procedure

• Controlling and issuing labels to jobs
• Issuing signed standards to jobs and controlling signed standard room
• Constand updating of signed standards (signed by the QC manager)
• Ensuring QC boards are attached to each machine for each job change
• Verifying correct material is issued to jobs
• Scanning completed jobs out of WIP
• Monitoring Operations-process control, factory floor, qc station.
• Reporting incidents on Rapid software.
• Packing list to be put up- (new boards to be designed)
• Tensile/torque testing.
• Ensure manufactured stock meets mandated quality standards per company policy Eliminate production delays due to poor quality of bought in stock or work in progress stock
• Always maintain quality control SOP and AQL control document online checks required
• Have an intimate knowledge of Company product and what constitutes good quality
• Supply product that meets quality standards as agreed with the customers
• Engage with other team members cohesively, so that quality becomes a team responsibility, and all understand they are responsible for delivery thereof
• Complete required training on time and in a manner that allows you to affect what you have learnt in your daily duties
• Use all software mandated by the Company
• Always act in a manner that is aligned with company duties

We are hiring!

At Sappi, we are a leading global provider with a reputation for delivering high-quality sustainable Woodfibre products and solutions for the global markets. We lead through our values centred around safety, integrity, courage, making smart decisions which we execute with speed. We are seeking unique people who believe in fostering a diverse and inclusive and safe environment.

We’re on the lookout for an experienced Senior Quality Control System Engineer to oversee and maintain the Quality Control Systems (QCS), Headbox Control Systems, Calendar Control Systems, CD and MD Control Systems for Sappi Mills in compliance with engineering standards whilst implementing best practices, optimize processes, and benchmark against international operations for continuous improvement.

As a Senior Quality Control System Engineer , you will be responsible to:

• Develop QCS maintenance best practice systems, schedules, resource allocation, and budgets to meet production and QCS performance targets, aligning with the regional maintenance strategy and international standards.
• Provide input into determining production targets, including shrinkage, standard deviation, and final product quality, benchmarking against international practices for competitiveness.

• Maintain effective communication of Data and BUS Links between QCS, Distributive Control Systems (DCS), and Programmable Logical Systems (PLC) based on international standards.

• Prioritize and motivate capital expenditure projects for new equipment, technology, or upgrades, ensuring alignment with international best practices.
• Review the performance of all control loops and make improvements as necessary, benchmarking against international benchmarks on a continuous basis
• Maintain a safe working environment for the QCS Engineering team, adhering to the Sappi SHEQ system and international safety standards.
• Monitor compliance with ISO Standards, benchmarking against global quality standards for continuous improvement.
• Coordinate QCS duties and standby duties on all Sappi sites, prioritizing based on the nature of the breakdown and benchmarking against international response times.
• Manage QCS Department T&A, incorporating best practices for efficient workforce management

What are we looking for?

• Recognized Engineering Degree or Diploma (NQF7) e.g., BSc/B Tech/NHD Elect Eng. (LC).
• Minimum 10 years’ experience with Quality Control System Engineering and at least 5 years supervisory experience
• DCS, PLC, and IT experience essential.
• Minimum 10 yearsexperience within Pulp and Paper industry
• Extensive knowledge of Network Platform software and hardware, Smart Platform software and hardware

What’s in it for you?

• Opportunity to work within a global organisation that continues to thrive in a rapidly changing world even after 80 years of existence
• learning and development programmes to fast-track your career within Sappi
• Opportunities to travel (dependent on upon the role)
• Market leading leave benefits
• Employee wellbeing benefits

Duties

Requirements

• U.S. Citizenship Required
• Telework may be authorized.
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements may be found at: PCS Information .
• Security clearance requirements are based upon the actual position being filled.
• Locations are not negotiable. The actual duty locations available may be located on the Air Force Civilian Service website.
• Random drug testing may be required depending upon the position being filled.
• Supervisory requirements may be required depending upon the position being filled.
• Promotion potential may be authorized depending upon the position being filled.
• Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for a 25% discount.

Qualifications

Additional Information

Please note: Positions in this field/series may or may not be available, depending on current manning. For the most up-to-date notifications on available positions, we recommend candidates subscribe and complete their profile.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Join to apply for the Quality Assurance Coach role at Hollywoodbets

Join to apply for the Quality Assurance Coach role at Hollywoodbets

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Quality Assurance Coach to be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for monitoring and evaluating customer interactions to ensure adherence to company policies, quality standards, and service excellence. This role involves assessing contact (email, chat, voice & other) quality, providing feedback to agents, and identifying areas for improvement to enhance overall customer satisfaction

With Hollywoodbets You Will

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

• 1-year Customer Service Experience
• 1-year Quality Assurance Experience.
  
  

• Degree/Diploma in related field.
• Coaching and analysis experience.
  
  

• Ad hoc listening to call recordings in line with QA scorecard to ensure that ratings are accurate
• Monitor and evaluate customer interactions (calls, emails, chats) for quality and adherence to company standards.
• Calibration participation and attending to help align self and others with QA standards.
• Collate QA reports and statistics for the campaigns, highlighting trends and training opportunities.
• Work closely with the contact centre training division to convert training insights into learning and development modules in Moodle.
• Identify trends and effectively alert the respective departmental management team
• Assist in developing and updating quality assurance guidelines and procedures.
• Customer complaints resolution – extraction and evaluation of call recordings based on customer complaints. Conduct root cause analysis.
• Any other ad hoc duties that might be required
  
  

• Strong Quality Focus
• Good coaching ability
• Customer Service Excellence.
• Exceptional reporting skills.
• Attention to detail
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Gambling Facilities and Casinos

Referrals increase your chances of interviewing at Hollywoodbets by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Our client, a leading Textile Manufacturing company based in Durban, is looking to fill the position of Quality Assurance (QA) Manager.

Key Responsibilities:

• Maintain the quality management system to ensure quality of product
• Ensure that buyer's specifications are properly understood
• Ensure that acceptable quality levels of the company, is properly maintained and exceeded
• Ensure that all incoming, in-process and final goods, are properly inspected
• Attend to issues reported
• Ensure continuous training of personnel to enhance their skill
• Ensure control of repairable and washable garments
• Implementation of standards for inspection
• Follow up with the appropriate channels when mistakes are found
• Implement appropriate corrective actions
• Communicate with other team members to solve problems
• Ensure samples sent to buyers meet specifications

Qualifications and Experience:

• Grade 12 Senior Certificate
• Relevant tertiary qualification
• Experience within the textile industry essential

If you are interested in applying for this role, please send a detailed copy of your CV to (Email Address Removed)
If you have not been contacted within two (2) weeks, please consider your application as unsuccessful.

Desired Skills:

• Quality Assurance
• Quality Control

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well-renowned FSP? Then Yes, TALKSURE is the place to be.

DUTIES AND RESPONSIBILITIES

1. Create scorecards providing accurate feedback
2. Listening to and assessing calls
3. Provide accurate feedback
4. Report on any trends or patterns that may be occurring
5. Filter information regarding non-compliance to QA Team Leader
6. Document and maintain scorecard on all assessments conducted
7. Ensure that you meet quantity and quality of calls listened to
8. Random call audits when required

MINIMUM QUALIFICATIONS AND EXPERIENCES

1. Grade 12 – which must be presented at interview stage
2. Must have at least 1 Year Quality Assurance (QA) experience within a contact centre
3. Computer literate – excel skills

CHARACTERISTICS OF THE REQUIRED CANDIDATE

1. Strong administration skills and high attention to detail
2. Ability to communicate on all levels
3. Proactive, punctual, and reliable
4. Well-presented and well-spoken
5. Works effectively within a variety of situations
6. Planning and organisational skills
7. Understands the importance of confidentiality
8. Ability to provide concise, well-written feedback
9. Excellent listening skills
10. Deadline oriented and ability to work well under pressure

Salary: Market related

NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors.

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well-renowned FSP? Then Yes, TALKSURE is the place to be.

DUTIES AND RESPONSIBILITIES

1. Create scorecards providing accurate feedback
2. Listening to and assessing calls
3. Provide accurate feedback
4. Report on any trends or patterns that may be occurring
5. Filter information regarding non-compliance to QA Team Leader
6. Document and maintain scorecard on all assessments conducted
7. Ensure that you meet quantity and quality of calls listened to
8. Random call audits when required

MINIMUM QUALIFICATIONS AND EXPERIENCES

1. Grade 12 – which must be presented at interview stage
2. Must have at least 1 Year Quality Assurance (QA) experience within a contact centre
3. Computer literate – excel skills

CHARACTERISTICS OF THE REQUIRED CANDIDATE

1. Strong administration skills and high attention to detail
2. Ability to communicate on all levels
3. Proactive, punctual, and reliable
4. Well-presented and well-spoken
5. Works effectively within a variety of situations
6. Planning and organisational skills
7. Understands the importance of confidentiality
8. Ability to provide concise, well-written feedback
9. Excellent listening skills
10. Deadline oriented and ability to work well under pressure

Salary: Market related

NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors.

Position: Senior Quality Assurance Manager

Recruitment Agency : PeopleLab

Location: Redhill, Durban or Germiston, Gauteng (in-office)

Position type: Permanent

Start date: ASAP

Working hours: 8:00 AM – 4:30 PM

Offer: Dependent on experience and seniority and what the candidate can bring to the role

About the Client:

Our client is a leading national supplier specialising in small automotive components (nuts, bolts, screws, etc.), supporting the manufacturing supply chain through sourcing, quality assurance, warehousing, and delivery. They combine product expertise with strong logistics capability to ensure reliable, high-quality supply to major automotive manufacturers.

About the Role:

Note that there is both a product component and an essential logistics component to be managed in this role.

You will lead the quality function across the full supply chain, ensuring compliance with stringent automotive standards and driving continuous improvement initiatives. Reporting to the Operations Director, you will oversee supplier and internal audits, manage customer quality issues, and champion operational excellence across multiple sites. You’ll also mentor and guide a quality team, playing a key strategic role in the business.

Minimum Requirements:

• 6–10 years’ senior-level quality assurance experience in the automotive industry
• Minimum 4 years in a managerial role, including team leadership
• Strong experience (4+ years) with the following systems and standards is essential:

1. ISO
2. TS16949 (IATF16949)
3. VDA
4. IMDS

• Strong understanding of supply chain and logistics
• Bachelor’s degree in mechanical engineering, Production/Quality Management, or similar

Please note:

• This is not a technical-level role; it requires senior-level leadership
• You must have at least 4 years’ management experience, including team oversight
• You need hands-on expertise with the automotive systems listed above, ready to contribute from day one

Personal attributes required:

• Integrity and a strong work ethic
• Results-oriented mindset
• Strategic problem-solving ability
• Professional presentation to clients and suppliers