217 Quality Assurance Specialists jobs in South Africa

Monthly Cost To Company (Market related, Negotiable)

Are you a quality-driven leader with a passion for excellence in manufacturing? Do you thrive in a fast-paced environment where continuous improvement and innovation drive success? Ready to make a lasting impact by shaping quality standards and leading a dedicated team? If so, this could be the role for you!

Manpower have partnered with a reputable company based in Johannesburg as they go to market for a QA Engineer within the manufacturing sector on a permanent basis. The Manufacturing QA Engineer ensures product compliance with quality, customer and regulatory standards by developing quality assurance process, conducting inspections, analysing data and driving continuous improvement in production and operations.

Key Responsibilities:

• Develop and implement quality systems, ensuring integration into daily operations and strategic goals.
• Oversee the Quality Department, ensuring adherence to ISO 9001:2015 and regulatory standards.
• Establish and manage quality control procedures, audits and compliance initiatives.
• Collaborate with suppliers to monitor and maintain quality of incoming materials.
• Identify inefficiencies and spearhead Lean Manufacturing projects to enhance quality and reduce waste.
• Develop and conduct quality training programmes to ensure compliance and knowledge sharing.
• Lead quality-related meetings, ensuring alignment across teams.

• Matric
• Degree or Diploma in Electrical, Electronic or Mechanical Engineering
• Relevant Quality Management qualification
• ISO 9001 certification
• 5-10 years in high-volume manufacturing
• Expertise in quality tools (8D, FMEA, SPC, CAPA).
• Experience in project management, team leadership, and Lean/Six Sigma
• methodologies is preferred.
• Strong IT proficiency (MS Office, SAP) and SHE Management knowledge are beneficial.

We are seeking a Quality Assurance Specialist to ensure our property management software is reliable, user-friendly, and high-performing, supporting the product team sitting on-site in Somerset West, Cape Town .

In this role, you'll collaborate with product and development teams to test, refine, and improve our solutions while driving continuous quality improvements.

OUTCOMES

What does success look like?

The Quality Assurance Specialist ensures that all software products delivered to clients are reliable, user-friendly, and compliant with industry standards. Success will be measured by:

• Delivering consistently high-quality releases with minimal defects in production
• Ensuring all testing processes are well-documented, repeatable, and aligned with product requirements
• Contributing to the continuous improvement of QA frameworks, automation, and testing efficiency
• Enabling faster delivery cycles without compromising quality by collaborating effectively with product managers, developers, and other stakeholders
  
  

• The Quality Assurance Specialist will work as part of an Agile Scrum team, collaborating closely with developers, product owners, and other QA professionals
• The role requires proactive engagement in sprint planning, testing, and release activities, ensuring alignment with business objectives
• The environment values automation, continuous integration, and continuous improvement to enhance product quality and customer satisfaction
• The QA Specialist is expected to balance tactical testing tasks (manual and automated) with strategic process improvements that scale with the company's growth
  
  

• 2-3 years of proven experience as a Quality Assurance Specialist or similar role, ideally in cloud-based SaaS products
• Experience with QA methodologies, tools, and processes, including both manual and automated testing
• Exposure to automation frameworks and test case reusability
• Knowledge of relevant regulatory standards and best practices in software quality
• Background in or exposure to the property management industry (advantageous)
  
  

• Strong analytical and problem-solving skills, with attention to detail
• Ability to document QA activities, create audit reports, and build training/operating manuals
• Excellent communication skills—able to discuss issues and solutions with both technical and non-technical stakeholders
• Adaptive and collaborative mindset; thrives in an iterative, learning-oriented environment
• Self-driven with a focus on continuous improvement in testing processes and tools
  
  

• End Users (Property Managers & Tenants): Ensuring the software is intuitive, stable, and reliable, enabling property managers to operate efficiently and tenants to have a seamless experience
• Internal Teams (Product & Development): Providing confidence that features meet requirements and perform as intended, allowing teams to innovate and release faster
• The Business: Protecting brand reputation by preventing defects, reducing support overhead, and ensuring compliance with regulatory standards
• The ultimate customer expectation is trust—that the software will consistently deliver the promised value without disruption. The QA Specialist plays a critical role in safeguarding this trust
  
  

• 2-3 years' experience as a Quality Assurance Specialist or similar role, ideally with cloud-based software
• Strong knowledge of QA methodologies, tools, and best practices
• Experience with test automation tools (advantageous)
• Familiarity with the property management industry (advantageous)
• Understanding of relevant regulatory and compliance standards
• Excellent analytical, documentation, and problem-solving skills
• Strong communication skills, both written and verbal
• High attention to detail and commitment to quality
• Relevant QA training or certifications preferred

CAREER OPPORTUNITY

A position is available in Santam Motor Support: Quality Assurance (JHB, Hill On Empire) for a position as a Quality Assurance Consultant

• Plan and assist in conducting of regular quality and risk review procedures
• Accurate measurement of call and data quality
• Identify improvement opportunities
• Provide feedback to individuals and leaders
• Implement improvement opportunities
• Keep up to date on internal and external developments and practices to ensure their input and advice is appropriate and forward looking
• Help to ensure that the Motor Claims area operates in accordance with relevant regulatory and legal requirements and works to ensure that awareness of such requirements is raised and promoted throughout this area.
• Collaborate on initiatives / projects
• Evaluating and measuring customer satisfaction and other performance outcomes.
• Design and develop QA templates
• Completes evaluation & Moderation on business processes & SOP’s

• Matric
• Insurance related qualifications an advantage:
• Relevant NQF Level 4 - FAIS 30 credits an advantage
• Relevant NQF Level 5 - ETDP 50 Credits an advantage
• Minimum 5 years Short Term Insurance Claims experience
• Good understanding of contact centre processes and SLA’s
• Good understanding of the motor claims process.
• Coaching skills and experience
• Excellent computer literacy, particularly Intermediate Excel
• Report writing experience an advantage

• Detail orientation
• Organisational awareness
• Process improvement skills
• Interpersonal sensitivity
• Good communication skills (verbal & written)
• Proficient in English and Afrikaans

• Working with people
• Deciding and Initiating Action
• Client Service Orientation
• Team Work and Support
• Building Relationships
• Communication
• Optimizing Technology
• Problem Solving
• Delivering Quality
• Performing under Pressure
• Enabling innovation

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!

General Purpose

Provide work direction and supervision to quality assurance and laboratory employees who verify DFA products are produced and distributed to the highest food safety and quality standards. Monitor all stages of quality activities, ensuring employees work in accordance with departmental policies, procedures, and regulatory standards. In conjunction with the quality manager, help build and maintain an effective culture of food safety and quality within the facility. Function as a resource and point of escalation to direct reports. Coach, mentor, and provide performance development opportunities to team members on an ongoing basis.

Job Duties and ResponsibilitIes

• Assist the quality manager in developing, implementing, and maintaining food safety and quality programs at the facility to ensure compliance with regulatory requirements, corporate standards, and customer expectations
• Complete required quality record review such as laboratory documentation, CCP, PC and other documentation
• Write, review, and implement quality assurance procedures
• Recommend modifications or upgrades to testing procedures or equipment. Coordinate procurement of items required for the lab
• Assist the quality manager and partner with operations with pathogen environmental monitoring (PEM) program including oversight of swabbing program, investigation/corrective actions, and mitigation activities
• Provide regular training, instruction, and guidance to employees on matters of food safety, quality, and compliance
• Initiate and drive continuous improvement activities, and partner with all facility functions to resolve persistent challenges while supporting the implementation of new procedures or processes
• Support customer, regulatory and third-party quality and food safety audits
• Investigate, find solutions, and implement remedies to quality issues and customer complaints
• Support and maintain existing certifications (e.g., SQF, Kosher, Halal, Organic)
• Supervise hourly employee’s activities to meet or exceed the standards and specifications established by quality assurance and the organization
• Ensure all process, product, or infrastructure changes are understood by employees in a timely fashion
• Identify and retain highly effective personnel through proper selection, training, and establishing expectations
• Ensure good business communication practices are engaged at all levels to ensure key stakeholders are well informed and can appropriately respond
• Foster a positive and effective work culture with direct reports
• Develop and implement material standards with appropriate control and inspection procedures to improve product quality and reduce rework/downtime
• Maintain close surveillance over inspection/testing procedures and corresponding results to ensure finished product is food safe and meets customer expectations
• Support the analysis of quality data to assess product performance and utilize statistical process control (SPC) tools to identify and react to unfavorable trends
• Complete supervisory activities such as administering employee promotions and transfers; reviewing and editing employee timekeeping; completing performance evaluations; mentoring, training, and coaching employees
• Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.Other duties may be assigned as required

Education and Experience

• Undergraduate degree in food science, biological sciences, or related curriculum (or equivalent combination of education and experience)
• 2 to 5 years of quality assurance, manufacturing, or related experience, preferably in a food, beverage, or similar facility
• Demonstrated leadership attributes or team leadership experience; supervisor experience preferred
• Certification and/or License – PCQI, HACCP, SQF Practitioner certifications preferred; may be required during course of employment

Knowledge, Skills, and Abilities

• Knowledge of both laboratory and plant current good manufacturing practices (cGMPs)
• Knowledge of Microsoft Office Suite and company computer systems
• Knowledge of principles and practices of supervision, training, and personnel management
• Skill in leadership and coaching
• Able to complete basic arithmetic as needed
• Able to communicate clearly and effectively, both verbally and in writing
• Able to work in collaboration effectively and foster good teamwork
• Able to take appropriate steps to find solutions to problems
• Able to present options and ideas to current processes or procedures
• Able to handle challenging or conflict situations with tact and professionalism
• Able to respond courteously and efficiently to inquiries, complaints, and requests
• Able to interpret and apply company policies
• Able to adapt and manage to change effectively
• Able to take initiative in performing job and seek increased responsibilities
• Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans

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Direct message the job poster from Network Recruitment

We are seeking a Quality Assurance Officer to join our clients team and ensure that our operations consistently meet the highest standards of compliance, accuracy, and performance.

As a Quality Assurance Officer, you will be responsible for the following:

• Ensure that the organisation complies with all statutory, legal, and regulatory requirements.
• Oversee internal quality management systems, policies, and procedures.
• Conduct audits, inspections, and risk assessments to identify areas of improvement.
• Monitor corrective and preventive actions, ensuring follow-ups and closure.
• Manage quality records, documentation, and reporting in line with standards.
• Assist with staff training and awareness initiatives to embed a culture of quality.
• Liaise with regulatory bodies, certification authorities, and internal stakeholders.
• Support continuous improvement projects within the organisation.

What Do You Need?:

• Relevant qualification in Quality Assurance, Quality Management, or a related field.
• Minimum 3–5 years proven experience in a quality-related role.
• Strong knowledge of ISO standards, regulatory frameworks, and compliance requirements.
• Experience in conducting audits, preparing reports, and implementing corrective actions.
• Strong interpersonal skills, with the ability to engage at all levels of the organisation.
• High attention to detail, analytical mindset, and excellent problem-solving skills.

APPLY NOW!

If you are interested in this opportunity, please apply directly. For more vacancies, please visit

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information contact:

Talent Specialist in Finance and Supply Chain

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Quality Assurance and Supply Chain
• Industries Manufacturing

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You made it. Here we ensure we receive all your documents to get you onto our payroll system.

1. Advertise
   Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
2. Screening
   Could take a couple of days depending on the volume and the screening process, which varies according to the complexity of the role.
3. Long Listing
   Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.
4. Telephonic Screening
   Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity-seeking questions.
5. Your Interview
   We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview, you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!
6. Assessment
   Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted to ensure the validity of your credentials.
7. Second Interview
   Prior to an offer being made, there may be a second interview to meet with the Head of Department. Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.
8. Onboarding
   You made it. Here we ensure we receive all your documents to get you onto our payroll system.

There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices. This is the eighth consecutive year that we have achieved this accolade.

Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more.

You made it. Here we ensure we receive all your documents to get you onto our payroll system.

1. Advertise
   Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
2. Screening
   Could take a couple of days depending on the volume and the screening process, which varies according to the complexity of the role.
3. Long Listing
   Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.
4. Telephonic Screening
   Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity-seeking questions.
5. Your Interview
   We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview, you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!
6. Assessment
   Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted to ensure the validity of your credentials.
7. Second Interview
   Prior to an offer being made, there may be a second interview to meet with the Head of Department. Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.
8. Onboarding
   You made it. Here we ensure we receive all your documents to get you onto our payroll system.

There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices. This is the eighth consecutive year that we have achieved this accolade.

Join to apply for the Quality Assurance Consultant role at Level Up .

Key Responsibilities:

• Evaluate recorded calls and written correspondence to assess adherence to scripts, procedures, and compliance standards.
• Monitor claims and underwriting processes for quality and regulatory compliance.
• Identify and report gaps in service delivery, fraud risks, policy adherence, and regulatory non-compliance.
• Conduct regular internal audits and quality checks in line with FAIS, TCF, and POPIA legislation.
• Provide feedback and coaching to staff based on quality monitoring results.
• Compile and present monthly QA reports to management, highlighting trends, risks, and areas for improvement.
• Collaborate with Training, Legal, and Compliance teams to update SOPs and ensure alignment with industry best practices.
• Participate in root cause analysis for recurring quality or compliance issues.
• Assist in developing and maintaining a Quality Management System (QMS) aligned with ISO or local standards.

Qualifications:

• Matric
• National Diploma or Degree in Business Administration, Insurance, Quality Management, or a related field.
• FAIS Regulatory Exam (RE5).
• Quality assurance or auditing certifications (beneficial).

Experience and Skills Required:

• Minimum of 1 year of experience in a quality assurance or compliance monitoring role within an insurance environment.
• Strong understanding of South African insurance regulations and policyholder protection rules.
• Experience in claims processing or customer service within the motor and/or home insurance sectors (preferred).
• Excellent analytical and observational skills.
• Strong written and verbal communication and feedback skills.
• Proficient in MS Office, CRM systems, and QA tools.
• High attention to detail with a strong sense of ethics and confidentiality.
• Ability to work independently and collaboratively as part of a team.

Additional Information:

Entry level

Full-time

Quality Assurance

Marketing Services

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