730 Quality Assurance Manager jobs in South Africa

A large food manufacturing company in Cato Ridge (KZN) is looking for a Quality Assurance Manager to join the Quality Assurance Management Department, who will be responsible for overseeing all aspects of quality control and food safety. Ensure that our products meet regulatory standards, are safe for consumption, maintain FSSC 22000 accreditation and sustain the highest level of quality.

Quality & Food Safety

• Monitor and evaluate product quality throughout the production process, from raw materials to finished products, to identify and address any quality concerns that may arise, ensuring that the highest quality products are dispatched from Freys Food Brands.
• Collaborate with cross-functional teams, including Production, Procurement, and Technology and Innovation, to implement quality improvement initiatives and resolve quality-related defects/concerns.
• Continuously improve the food safety documented traceability system for the company to ensure proper root cause analysis.
• Review, revise, and improve quality and food safety risk assessments in line with emerging risks and regulatory requirements.
• Implement and monitor performance of GMP and PRP checks in the plant.
• Conduct routine GMP and PRP audits.

Audits

• Conduct regular audits of production processes, facilities, and documentation to identify areas of improvement and its implementation to ensure adherence to quality and food safety protocols.
• Inform all internal stakeholders in advance of all audits taking place.
• Serve as the primary point of contact for regulatory agencies and third-party auditors during inspections and audits.
• Facilitate in closing off corrective action raised in audits with relevant parties in a timely manner.
• Develop and maintain an audit readiness program to continuously prepare the company for external audits.
• Stay current on industry trends, regulations, and best practices related to quality control and food safety and make recommendations for continuous improvement.
• Maintain FSSC 22000 accreditation.

Customer/Stakeholder Relations

• Lead investigations into quality incidents, customer complaints, and non-conformances, and implement corrective and preventative actions needed.
• Liaise with the Technology and Innovation department during product development to approve development technical processes.
• Implement customer satisfaction surveys to gather feedback on food safety and quality aspects.
• Provide relevant stakeholders with transparent and accurate information regarding the company’s food safety and quality practices.
• Communicate changes in regulations, adherence to product specifications and processes to stakeholders and facilitate compliance.

Supplier Quality Assurance

• Ensure all raw material approved is within specification, including raw materials from alternative service providers such as packaging, spices, cheese etc.
• Ensure legislative and regulatory compliance.
• Undertake Supplier Audits.

Total Management Quality Systems

• Develop, review, implement and improve all SOPs related to Quality and Food Safety.
• Maintain accurate records and documentation related to quality assurance activities, including audits, inspections, and corrective actions.
• Ensure that all relevant SOPs related to quality and food safety are up to date and readily accessible for audits, training, traceability purposes etc.

Training and Development

• Develop, implement, and maintain quality assurance policies and procedures to ensure compliance with regulatory requirements and industry standards.
• Develop and co-ordinate talent management, development programs, objectives and performance appraisals for the Quality Assurance Management department.
• Liaise with HR on the co-ordination of compliance training for relevant stakeholders such as FSSC, HACCP, Internal auditing training.
• Develop and deliver training programs on quality assurance and food safety practices for employees of all levels of the company.
• Drive a culture of quality and food safety throughout the company by promoting awareness, accountability, and continuous improvement.
• Collaborate with Production and the relevant supporting structures to ensure competence and adherence to food safety standards.

Budget

• Develop and maintain the approved departmental budget and adhere to cost allocation.

People Management

• Manage the Quality Assurance Management department (incorporated of quality and food safety) and provide ongoing guidance, supervision and support to achieve the company’s required targets.
• Oversee, raise and close of any matters that may arise with the Freys Contracted Cleaning Company - Ecowise.
• Communicate changes in processes and specifications and train the Quality Assurance Management department with related and up to date processes and procedures.
• Manage quality activities including but not limited to, incoming raw material inspection, in-process product and processing aids inspection, line inspection, waste verification inspection etc.

• Bachelor’s degree/B. Tech in Food Science, Microbiology, Chemistry, or a related field.
• 5 - 6 years of experience in Quality Assurance and Food Safety Management in the food manufacturing/FMCG sector, meat industry preferable.
• In-depth knowledge of food safety regulations, including but not limited to HACCP etc.
• Strong understanding of quality management systems such as ISO 9001 and FSSC 22000.
• Experience with food safety audits and certifications (e.g. GMP).
• Certification in Food Safety.
• Intermediate to advance skills in Microsoft suite.
• Attention to detail with the ability to identify potential quality issues, analyse data and ensure product and services meet quality standards.
• Analytical thinker to assess quality metrics, identify trends and make data driven decisions to improve quality processes.
• Problem-solving skills with the capability in identifying root causes of quality issues and implementing corrective and preventative actions.
• Excellent communication, leadership, and interpersonal skills.
• Deadline driven and time management skills with the ability to adapt or adjust accordingly to business requirements.
• Ability to lead and drive the Quality Assurance team i.e. both the Quality and Food Safety teams.
• Resilient and possess ethical integrity.
• Exceptional project management skills.

Market related.

The closing date for applications will be the 10 May 2024. Correspondence will only be conducted with short listed candidates. Should you not hear from us within 14 days from the closing date then please consider your application as unsuccessful.

The company is committed to developing creative and innovative teams, achieved through diversity and inclusion, preference shall therefore be given to suitably qualified applicants from designated groups in line with the company’s employment equity plan and targets.

FEM is seeking to appoint a Quality Assurance Manager within its Risk and Compliance Department, based at its Head Office in Rosebank. Reporting directly to the Chief Risk Officer, this role is pivotal in leading and advancing FEM's Quality Assurance function. It plays a vital role in safeguarding customer satisfaction, ensuring regulatory compliance, and upholding the organisation's reputation.

The primary objective of this position is to ensure FEM's operations consistently adhere to high standards of quality, performance, and reliability. Core responsibilities include the development and enforcement of quality benchmarks, ongoing process monitoring and evaluation, error and loss prevention, compliance assurance, and the delivery of training and support.

The role also involves proactively identifying and reporting potential risk areas to mitigate financial loss and reputational harm. Additionally, the incumbent must ensure that end-to-end processes in claims and premium cycle administration are compliant with relevant regulations, industry best practices, and stakeholder expectations.

Applicants must have successfully completed matric and relevant degree or diploma. Ideal candidates will hold a diploma or certificate in auditing, possess knowledge of ISO 9001, Total Quality Management, and COID (via a recognised tertiary institution), and bring at least two years of relevant work experience with a proven record of high performance.

In exchange for the candidate's successful services, FEM offers a competitive total cost to company remuneration with good benefits.

We have regional offices in Cape Town, Durban, and Johannesburg. This position will be based at the FEM Head office in Rosebank.

Candidates are invited to submit a detailed CV by close of business on 23 September 2025.

Applications may not be considered if the minimum criteria of the position are not met. People with disabilities are welcome to apply.

FEM promotes the principles of Employment Equity, and the appointment of this candidate is at FEM's sole discretion.

The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.

Responsibilities

• Develop standardized production, quality, and customer-service standards
• Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
• Perform internal and external quality audits and compile detailed reports of findings
• Build a strong team through coaching, mentoring, specific training and performance evaluations

Qualifications

• Bachelor's degree or equivalent experience in Engineering
• 5+ years' relevant work experience
• Highly organized with excellent attention to detail

Duties & Responsibilities

Quality Systems Management

• Develop, implement, and maintain ISO-based quality management systems (e.g., ISO 9001, ISO 14001, ISO
• Ensure alignment with HACCP, SANS standards, and other relevant compliance frameworks.

Audit & Compliance

• Conduct internal audits and prepare for external audits (client, regulatory, certification).
• Ensure all Hygiene and Pest Control Operations meet Legal and Contractual Obligations.

Operational Oversight

• Monitor service delivery quality across hygiene and pest control teams.
• Collaborate with operations to resolve non-conformances and implement corrective actions.

Training & Development

• Develop and deliver QA-related training for operational staff.
• Promote a culture of quality and continuous improvement.

Client & Stakeholder Engagement

• Liaise with clients on quality-related matters and ensure satisfaction.
• Provide quality reports and insights to senior management.

Data & Reporting

• Maintain QA dashboards and performance metrics.
• Analyze trends and recommend strategic improvements.

Skills and Competencies

• Deciding and Initiating Action: Takes responsibility for actions, projects, and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks.
• Leading and Supervising: Provides others with a clear direction; motivates and empowers others; recruits staff of a high calibre; provides staff with development opportunities and coaching; sets appropriate standards of behaviour.
• Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing, and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one's impression on others.
• Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports, and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
• Integrity: The specialist will act with honesty and transparency, ensuring that all innovations and processes are implemented ethically and in the best interest of the company and its clients.
• Enterprising: By driving the adoption of new technologies and innovative solutions, the specialist will contribute to Tsebo's growth and success.
• Caring: The specialist will provide support and training to Contract Managers and cleaning teams, fostering a supportive and inclusive environment.
• Diligent: The specialist will work diligently to ensure the successful rollout and optimization of new systems and processes, consistently delivering high-quality results.

Qualifications

• Grade 12.
• Bachelor's degree in Quality Management, or related field.
• Minimum 5 years' experience in quality assurance within hygiene, pest control, or food safety sectors.
• Experience with ISO standards, HACCP, and SANS regulations.
• SAPCA knowledge or certification is advantageous.

• Strong background in test automation frameworks, performance testing, and regression management
• Solid background in building and maintaining test automation frameworks for functional, integration, regression, and performance testing
• Familiarity with CI/CD pipelines and integration of automated tests into tools such as Azure DevOps, Jenkins, or GitHub Actions
• Prior leadership in enforcing shift-left QA practices, quality gate definitions, and cross-team collaboration with developers, DevOps, and product owners
• Experienced with tools like Selenium, Appium, JMeter, Postman, and observability platforms such as Sentry, Firebase Crashlytics, App Center

Application & API Testing

• Hands-on experience in testing mobile apps and APIs
• Competence in managing test data, mocking/stubbing services, and ensuring environment consistency across test cycles

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients
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increased quality, efficiency and productivity
. We specialise in
Catering
,
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