21 Qm Consultant jobs in South Africa
Process Improvement Specialist
Posted today
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We are seeking a highly motivated and experienced Process Improvement Specialist to join the Operations team. The individual will be instrumental in driving continuous improvement initiatives across all business units in the organization. Ensuring adherence to ISO 9001:2015 standards and enhancing overall operational efficiency. To analyse existing processes, identify areas for optimization, implement solutions that streamline workflows, reduce waste, and improve product as well as service quality.
Requirements
Process Analysis and Assessment
- Conduct analyses of current business processes in IPP operations, asset management, and solar plant construction to identify inefficiencies, bottlenecks, and areas for improvement.
- Map and document processes using flowcharts, process mapping software, and other relevant tools.
Process Optimisation & Continuous Improvement
- Identify and implement process improvements aligned with ISO 9001:2015, ISO Asset Management), and best practices in renewable energy and infrastructure projects.
- Develop and implement Lean, Six Sigma, and Kaizen-based improvement strategies to enhance operational efficiency and reduce costs.
- Standardise asset management, procurement, and maintenance processes to optimise performance across the organisation.
- Ensure that improvements align with NERSA, Eskom Grid Code, SANS, and other industry regulations.
Data Collection, Performance Monitoring, and Reporting
- Collect and analyse operational data to track efficiency, identify trends, and validate improvements.
- Define and monitor Key Performance Indicators (KPIs) related to solar plant efficiency, downtime reduction, asset performance, and maintenance schedules.
- Utilise statistical tools and data-driven decision-making techniques to validate and optimise improvements.
Compliance and Risk Management
- Ensure all process improvement initiatives align with the organisation's Quality Management System (QMS) and ISO 9001:2015 standards.
- Participate in internal and external audits and work closely with the compliance and risk management teams to address process gaps.
- Support risk assessments for process inefficiencies, compliance failures, and operational vulnerabilities.
Cross-Functional Collaboration & Stakeholder Engagement
- Work closely with internal business unit teams to implement and sustain improvements.
- Facilitate workshops, training sessions, and change management initiatives to ensure smooth adoption of new processes.
- Engage with suppliers, vendors, and contractors to drive supply chain and vendor quality improvements.
Digital Transformation & Technology Integration
- Support the implementation and optimisation of digital tools, including ERP systems, SharePoint, Basecamp, SCADA, and CMMS (Computerised Maintenance Management Systems).
- Identify opportunities for automation and digitisation of processes to improve efficiency and reduce manual effort.
- Ensure alignment between process improvements and the organisation's IT and data strategy.
Desired Skills & Qualifications
Education:
- Undergraduate degree in Industrial Engineering, Business Administration, Quality Management, Operations Management, or a related field that provides a strong foundation in process analysis, quality principles, and improvement methodologies.
Experience:
- 5-7 years of demonstrable work experience in process improvement, quality management, or operational efficiency roles, preferably in the renewable energy, utilities, or infrastructure sectors.
- Proven experience in applying Lean, Six Sigma, Kaizen, or other process improvement methodologies to achieve measurable business results. Lean Six Sigma Green Belt or Black Belt certification is advantageous.
- Strong understanding of ISO 9001:2015 and Quality Management Systems (QMS). Experience with ISO Asset Management) is an advantage.
- Exposure to NERSA regulations, Eskom compliance standards, SANS, and environmental regulations is preferred.
- Experience working in solar PV plant construction, operation, and asset management is a plus.
Skills:
- Process Analysis and Design.
- Quality Management Systems.
- Improvement Methodologies
- Data Analysis and Problem-Solving.
- Project Management.
- Communication and Interpersonal Skills.
- Software Proficiency
Manager, MIS & Process Improvement
Posted 24 days ago
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Business Segment: Corporate & Investment Banking
Location: ZA, GP, Johannesburg, Simmonds Street 5
Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.
QualificationsType of Qualification: First Degree
Field of Study: Information Technology
This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.
Operations1-2 years:
- Experience in business analysis, process flow and business process improvement.
5-7 years:
- Experience in Data analytics and BI technologies.
- Adopting Practical Approaches
- Challenging Ideas
- Documenting Facts
- Examining Information
- Exploring Possibilities
- Interacting with People
- Interpreting Data
- Taking Action
- Team Working
- Data Analysis
- Data Integrity
- Business Intelligence using Qlik Sense
- Knowledge of Banking & Financial Service
Manager, mis & process improvement
Posted today
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Execution Process & Systems Improvement Specialist
Posted 4 days ago
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Overview
Job title: Execution Process & Systems Improvement Specialist
Job Location: Gauteng, Johannesburg
Deadline: October 11, 2025
Job Description: This role will lead digital transformation and continuous improvement initiatives across execution operations in the SAF region. The person will ensure seamless integration of digital tools (Atlas V2, SAP, IDS), drive process optimization, and support system adoption and change management. The role is pivotal in aligning execution workflows with global standards and enhancing operational efficiency.
Responsibilities- Digital Execution Leadership
- Lead the implementation, optimization and execution of platforms (e.g., Atlas V2, SAP, IDS).
- Ensure seamless data integration and system reliability across dispatch, receipt, and invoicing workflows.
- Act as the primary liaison between execution teams and global IT (DTNA, Geneva) for system enhancements and issue resolution.
- Process Improvement & Transformation
- Identify inefficiencies in execution workflows and lead structured improvement initiatives using Lean, Six Sigma, and DMAIC methodologies.
- Drive standardization and simplification of execution processes across SAF and align with global best practices.
- Maintain a prioritized improvement register and track progress against defined KPIs.
- Serve as the first point of contact for system-related issues, escalating complex cases via SNOW or AzureDevOps.
- Coordinate with ITSM teams to manage incidents, changes, and problem resolution processes.
- Deliver onboarding and refresher training for execution systems and tools.
- Represent SAF Execution in global digital transformation projects and system rollouts.
- Promote a culture of continuous improvement through coaching, visual management, and daily performance monitoring.
- Execution & Logistics Responsibilities
- Plan and arrange all transport on imports/exports/inland to and from the ports/silos/customers with road and rail companies; negotiate the best possible rates.
- Execute contracts according to signed terms and understand INCOTERMS.
- Ensure storage space at offloading slots at inland customers.
- Invoicing customers for the product and ensure timely payment.
- Handle queries on delivery and perform reconciliations and finalizations of contracts.
- Analyze the P&L at month end and provide management with required information.
- Take full ownership and accountability of reported values.
- 5 years’ experience in Logistics planning
- 5 years’ experience in dealing with Agriculture Industry (Grains and Oilseeds)
- Advanced Excel & Macro skills
- Tech savy with a strong interest in technologies and process optimizations
- Ability to work independently and in a pressurized & dynamic environment
- Good team player
- Excellent analytical and communication skills
- Analytical; strong problem solving skills
- Fluent in English and Afrikaans (oral and written)
- Excellent communication skills for relaying crucial information to various organizations and negotiating contracts and transportation costs with third-party vendors
Specialist Process Control and Improvement
Posted today
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DISCOVER A BRIGHTER FUTURE:
At South32, we’re meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.
As a collaborative, caring and inclusive company, there’s no better place to make a genuine difference. Together we’re making a positive, global impact that has the potential to change lives.
Whatever career path you choose, we’ll support you every step of the way to learn, grow and succeed. So, join us, step towards a brighter future and leave your legacy.
ABOUT HILLSIDEOur Hillside Aluminium smelter in Richards Bay produces high-quality, primary aluminium for the domestic and export markets.
WHAT SOUTH32 OFFER:- Annual short-term incentive bonus that recognizes both your individual performance and the overall success of the business.
- Eligible employees will receive an employer contribution towards the company-elected retirement fund.
- South 32 will support assistance for part-time studies aligned to role requirements and business needs at accredited institutions to eligible employees.
This role is a permanent full-time position.
As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.
Other key responsibilities include, but aren’t limited to:
- Execute strategies to analyse performance and initiate improvement actions (e.g. dispatch control and analysis; plant / fleet statistical process control; production execution improvement);
- Adhere to standards and critical controls required to manage HSECQ and operational material risks, legal obligations and South32 and ISO Standards;
- Conduct investigations of relevant Events. Execute the production equipment work strategies for SAP;
- Assist to develop, review and maintain standard operating procedures to support the safe execution of production work;
- Execute all duties in line with statutory legislation, and South32 standards and requirements;
- Ensure timely and accurate reporting of all events and hazards and participate in workplace investigations or observations as required;
- Contribute to building a cohesive working environment;
- Actively participate in all people performance and development initiatives to ensure the team’s performance meets the required standards;
- Build, support and maintain healthy diverse internal (peers / team members / managers) as well as external (service providers etc.) relationships and implement remedial actions were required to ensure achievement of organisational goals.
You will have experience and demonstrate capability in the following:
- A minimum of 4 – 6 years’ work experience;
- Production / Process Control Improvement experience within a heavy industry environment;
- Valid Code B (08) Driver’s license is essential.
Qualifications for this role are:
- Degree/BTECH in Mechanical Engineering/ Chemical Engineering.
South32 is committed to building and maintaining an inclusive and diverse workforce that reflects the communities in which we operate. We provide a recruitment process that is fair, equitable and accessible for all and we encourage candidates from all backgrounds to apply.
Note: This advertisement will close on 16 October 2025.
#J-18808-LjbffrSpecialist Process Control and Improvement
Posted today
Job Viewed
Job Description
Job description:
DISCOVER A BRIGHTER FUTURE:
At South32, we're meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.
As a collaborative, caring and inclusive company, there's no better place to make a genuine difference. Together we're making a positive, global impact that has the potential to change lives.
Whatever career path you choose, we'll support you every step of the way to learn, grow and succeed. So, join us, step towards a brighter future and leave your legacy.
ABOUT HILLSIDE
Our Hillside Aluminium smelter in Richards Bay produces high-quality, primary aluminium for the domestic and export markets.
WHAT SOUTH32 OFFER:
Annual short-term incentive bonus that recognizes both your individual performance and the overall success of the business.
Eligible employees will receive an employer contribution towards the company-elected retirement fund.
South 32 will support assistance for part-time studies aligned to role requirements and business needs at accredited institutions to eligible employees.
ABOUT THE ROLE:
This role is a permanent full-time position.
As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.
Other key responsibilities include, but aren't limited to:
- Execute strategies to analyse performance and initiate improvement actions (e.g. dispatch control and analysis; plant / fleet statistical process control; production execution improvement);
- Adhere to standards and critical controls required to manage HSECQ and operational material risks, legal obligations and South32 and ISO Standards;
- Conduct investigations of relevant Events. Execute the production equipment work strategies for SAP;
- Assist to develop, review and maintain standard operating procedures to support the safe execution of production work;
- Execute all duties in line with statutory legislation, and South32 standards and requirements;
- Ensure timely and accurate reporting of all events and hazards and participate in workplace investigations or observations as required;
- Contribute to building a cohesive working environment;
- Actively participate in all people performance and development initiatives to ensure the team's performance meets the required standards;
- Build, support and maintain healthy diverse internal (peers / team members / managers) as well as external (service providers etc.) relationships and implement remedial actions were required to ensure achievement of organisational goals.
ABOUT YOU:
You will have experience and demonstrate capability in the following:
- A minimum of 4 – 6 years' work experience;
- Production / Process Control Improvement experience within a heavy industry environment;
- Valid Code B (08) Driver's license is essential.
Qualifications for this role are:
• Degree/BTECH in Mechanical Engineering/ Chemical Engineering.
South32 is committed to building and maintaining an inclusive and diverse workforce that reflects the communities in which we operate. We provide a recruitment process that is fair, equitable and accessible for all and we encourage candidates from all backgrounds to apply.
Please apply online by entering the preferred position reference number on our website
This advertisement will close on 16 October 2025.
Profile description:
As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.
Quality - Management Trainee
Posted 5 days ago
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Job Description
Genpact City of Johannesburg, Gauteng, South Africa
OverviewGenpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Management Trainee - Quality (Premium Customer Care Voice)
Responsibilities- New Hire Trainings and Refresher Sessions: Leads NHT program in line with client provided Training content to equip new hires with required knowledge on client processes and tools. Leads the Nesting team of Customer Service & Payment Support specialists to achieve performance goals to be assessed ready for movement to Operations
- Quality Monitoring: Evaluate and audit calls/cases handled by team members to check quality health of the team, providing feedback and implementing improvement plans as necessary to bring in required improvement.
- Refresher Trainings and Process Knowledge Tests: Conduct regular training sessions to enhance the skills and knowledge of the team in line with new process updates and check retention through PKTs
- Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies.
- Reporting: Prepare and present regular reports on team’s training and quality performance, challenges, and achievements to senior management.
- Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction during no new hire batches to stay update to date with process changes
- Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness.
- Adhering to client defined Process Flows: Ensuring all operations activities during customer interactions comply with relevant process flows
- Minimum Qualifications / Skills: Work Experience - Candidate with two years of experience working on US financial services and Minimum of 4 years of experience in a voice role
- Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention.
- Problem-Solving: Strong analytical skills to identify issues and develop effective solutions.
- Communication: Excellent verbal and written communication skills to interact with team members and customers effectively.
- Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities.
- Education Qualification: Graduate or Post Graduate in any field
- Special Skills: Advanced knowledge of MS Word & Excel; ability to work in a fast-paced environment with quality and timeline standards; high integrity; ability to work effectively in a team; relevant experience with international IB/ OB Voice process; mandatory experience in Training and/or Quality function as Process Trainer and/or Quality Auditor
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job details- Seniority level: Associate
- Employment type: Full-time
- Job function: Quality Assurance and Training
- Industries: Business Consulting and Services and Outsourcing and Offshoring Consulting
Randburg, Gauteng, South Africa 6 days ago
City of Johannesburg, Gauteng, South Africa 1 week ago
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Quality Management Representative
Posted 19 days ago
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Support in Conducting vendor validation audit:
- Internal QMS
- Quality Management
- Continuous Improvement
- Training and Education
- Design Development and Support
- Incoming Material
- Manufacturing Quality
- Fabricators certification
- Measurement Equipment
- Preventive Maintenance
- Storage and Packing
- Updating and managing the QM database
- ASME, ISO 9001:2005, ISO 3834 Part 2, API 510, PER , API
- Flange management: Tag verification of tags, Hot torque verification, Correctness of blinding
- Verification of all Hot work requirements
- Validation of NDE Reports
- PMI requirements for both Hot & Cold Work
- Coating requirements
- Insulation requirements
- Conduct vendor validation audit
- Verification of workshop adherence to ISO 3834 Part 2
- Verification of contractors Internal QMS
- Writing of Audit report and close out reports. Reporting to management
- Verification of the corrective actions and close out of findings
- Adding and editing work orders
- Adding Audits to the QM database
- Sign off on corrective actions from Audit
- Review Contractors Event Quality Plan
- Review Contractor QC Trackers
- Verify the validity of the associated EWR (Engineering Work Request), TAW (Turnaround Additional Work) and PL(line) number and Work Order within the QMDb (Quality Management database)
- Tracking of all exception items
- QM signoff of contractor packs
- Tracking of TAW
- Adding Audits into the database
- Managing Redline drawings
- Reporting QM Status and statistics to management
- Conducting audits based on contractors QMS
- Manage and track QC data books within Quality Management Database
- Review Contractors Welding and QC tracker
- Capture audits, exception items, PMI reports and redline drawings
- Review, audit and sign-off QC Packs
- Requirements:
- 10-15 years relevant experience
- Minimum 5 years petrochemical experience
- SAIW Level 2
- Lead Auditors Training
- ISO 9001:2015, 3834 Training
- Project Management / Quality
- Position requires good knowledge and skills pertaining to all relevant computer applications including standard PC applications such as Word, Excel, Outlook
Quality Management Representative
Posted today
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Specialist Process Control and Improvement - Richards Bay
Posted 1 day ago
Job Viewed
Job Description
DISCOVER A BRIGHTER FUTURE:
At South32, we’re meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.
As a collaborative, caring and inclusive company, there’s no better place to make a genuine difference. Together we’re making a positive, global impact that has the potential to change lives.
Whatever career path you choose, we’ll support you every step of the way to learn, grow and succeed. So, join us, step towards a brighter future and leave your legacy.
ABOUT HILLSIDEOur Hillside Aluminium smelter in Richards Bay produces high-quality, primary aluminium for the domestic and export markets.
WHAT SOUTH32 OFFER:- Annual short-term incentive bonus that recognizes both your individual performance and the overall success of the business.
- Eligible employees will receive an employer contribution towards the company-elected retirement fund.
- South 32 will support assistance for part-time studies aligned to role requirements and business needs at accredited institutions to eligible employees.
This role is a permanent full-time position.
As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.
Other key responsibilities include, but aren’t limited to:
- Execute strategies to analyse performance and initiate improvement actions (e.g. dispatch control and analysis; plant / fleet statistical process control; production execution improvement);
- Adhere to standards and critical controls required to manage HSECQ and operational material risks, legal obligations and South32 and ISO Standards;
- Conduct investigations of relevant Events. Execute the production equipment work strategies for SAP;
- Assist to develop, review and maintain standard operating procedures to support the safe execution of production work;
- Execute all duties in line with statutory legislation, and South32 standards and requirements;
- Ensure timely and accurate reporting of all events and hazards and participate in workplace investigations or observations as required;
- Contribute to building a cohesive working environment;
- Actively participate in all people performance and development initiatives to ensure the team’s performance meets the required standards;
- Build, support and maintain healthy diverse internal (peers / team members / managers) as well as external (service providers etc.) relationships and implement remedial actions were required to ensure achievement of organisational goals.
You will have experience and demonstrate capability in the following:
- A minimum of 4 – 6 years’ work experience;
- Production / Process Control Improvement experience within a heavy industry environment;
- Valid Code B (08) Driver’s license is essential.
Qualifications for this role are:
- Degree/BTECH in Mechanical Engineering/ Chemical Engineering.
South32 is committed to building and maintaining an inclusive and diverse workforce that reflects the communities in which we operate. We provide a recruitment process that is fair, equitable and accessible for all and we encourage candidates from all backgrounds to apply.
Please note that this advertisement will close on 16 October 2025.
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