1,836 Qc Analyst jobs in South Africa

Eduvos
is looking to hire the services of an
Independent Contractor, Data Analysis Lecturer
,
at our
Durban
campus on a part-time basis.

Type Of Appointment
Independent Contractor (part-time; flexible workhours agreement)
Purpose

• To lecture Data Analysis-related modules, in the Law faculty on a part-time (contractual) basis.
• To assist in the administration and departmental affairs and activities as required by the academic department.

Overview

University: Heidelberg University
Country: Germany
Deadline:
Fields: Bioinformatics, Computer Science, Medical Technology, Image Analysis, Data Science

Are you passionate about harnessing the power of data science and image analysis to revolutionize medical diagnostics and patient care? This doctoral opportunity at the University Medical Center Mannheim, part of Heidelberg University, offers a PhD position in ophthalmology, working alongside clinicians and scientists to advance science and patient outcomes.

About The University or Research Institute

Heidelberg University is one of Germany’s oldest and most renowned institutions. Its Medical Faculty Mannheim, in partnership with the University Medical Center Mannheim, leads in medical research, education, and clinical care. The University Medical Center Mannheim serves a large regional footprint, with numerous clinics and institutes and a substantial staff, providing a rich environment for interdisciplinary research and professional growth. Mannheim is a vibrant city in southwestern Germany with strong links to Europe's research and industry networks.

The PhD focuses on developing and implementing advanced algorithms for ophthalmological image data analysis. The rapid expansion of imaging technologies has generated enormous, complex datasets. The project aims to address challenges such as integrating multimodal data and creating robust, scalable solutions to support more accurate diagnostics, personalized treatments, and improved patient outcomes. The research has implications for broader medical imaging, artificial intelligence, and healthcare innovation.

European and German PhD opportunities in related fields are listed on the official job advertisement and related research institution pages.

As a doctoral student in the Department of Ophthalmology, you will:

• Develop and implement algorithms for analyzing image data, including multimodal approaches where necessary.
• Co-develop solutions that integrate various image analysis algorithms.
• Collaborate closely with researchers and physicians in ophthalmology.
• Engage in regular reporting, data curation, data analysis, and quality management.
• Prepare scientific publications and contribute to third-party funding applications.

This is a fixed-term contract for three years, with the possibility of extension. The position offers a high level of responsibility, a diverse range of tasks, and the opportunity to work within an open-minded and motivated team. You will benefit from Heidelberg University’s internal educational programs, support for balancing family and career, and competitive remuneration according to the Collective Agreement for the Public Service of the Federal States (TV-L), including pension benefits.

Ideal Applicants Will Have

• A completed degree (diploma or master’s) in bioinformatics, computer science, medical technology, image analysis, or a comparable field.
• Solid knowledge in machine learning and computer vision.
• Experience with scientific workflows, including data collection, management, and statistical analysis.
• Excellent written and spoken German and English language skills.
• A dynamic, highly organized, and creative personality with a proactive and independent work style.

The University Medical Center Mannheim values diversity and is committed to equal opportunities. Severely disabled persons will be given priority in cases of equal suitability.

For further information, please refer to the official advertisement at the following link:

Application deadline:

Reference number: 899-076

If you are eager to advance your expertise at the intersection of data science, medical imaging, and clinical research, and wish to contribute to meaningful innovations in healthcare, this PhD position at Heidelberg University offers a unique platform. We encourage qualified and motivated candidates to apply and explore related opportunities in this dynamic field.

Job Purpose

To lead, manage, and maintain the site's Food Safety Management System (FSMS) and Quality Management System (QMS) in compliance with ISO 22000, ISO/TS , FSSC including additional requirements), and ISO The QA/QC Manager ensures product safety, quality assurance, laboratory accuracy, and regulatory compliance, while driving continuous improvement.

Key Responsibilities

• Maintain and continually improve the FSMS in compliance with standards.
• Lead HACCP/Food Safety Team meetings and updates.
• Ensure PRPs (cleaning, pest control, hygiene, water, utilities, building integrity) are effectively implemented.
• Conduct internal audits, GMP inspections, and prepare for external certification audits.
• Manage product recall/withdrawal procedures and mock recall testing.
• Oversee supplier approval and raw material verification.
• Drive corrective and preventive actions (CAPA).
• Promote a food safety culture by training staff on compliance, standards, and best practices.
• Ensure accuracy and reliability of laboratory results.
• Maintain compliance with ISO 17025 requirements (validation, calibration, traceability, proficiency testing, measurement uncertainty).
• Review and approve test reports and certificates of analysis.
• Train laboratory staff and monitor competency.
• Coordinate training and awareness programs for site employees.
• Act as the site representative during all external audits (FSSC, SANAS, customer, regulatory).

• Biotech/Food Technologies Degree (Essential)
• FSSC 22000 Lead Auditor Certification (Essential)
• ISO 17025 Introduction & Implementation (Essential)

• QA/QC Manager from Grain Milling Industry with 3-5 years in both roles
• QA/QC Managers from FMCG food producing sites

Skills & Competencies

• Strong understanding of ISO 22000, ISO/TS , and ISO/IEC 17025 standards and their application.
• Understanding of grain milling and baking processes (desirable).
• Understanding and implementation of HACCP principles, PRPs, OPRPs, CCPs, and FSMS effectiveness.
• Experience in supplier compliance and quality systems management.
• Knowledge of non-conformance handling, root cause analysis, and corrective/preventive actions.
• Ability to verify compliance through GMP inspections and site audits.
• Ability to plan, lead, and execute internal, external, and supplier audits.
• Method validation, calibration, traceability of measurements, and uncertainty.
• Control of test and calibration methods for flour and wheat quality.
• Ensuring personnel competence, impartiality, and laboratory management system compliance.
• Strong coaching and training capability
• Data analysis of lab, process, and product performance results.

• At least 5 years of experience in quality control in the food industry
• Language English speaking
• Qualification in ISO, HACCP and EU/ USDA requirements OR over 10 years working in a relevant position
• Ability to understand, implement and manage dynamic quality control systems.
• An in depth knowledge of food safety.
• An understanding of animal and plant health and bio-security procedures.
• Ability to effectively communicate policies and procedures both verbally and in writing.
• Ability to work within a diverse and dynamic team environment.
• Ability to solve problems.
• Experience with Excel and Word.
• Ability to produce timely relevant reports

• Ensure quality control procedures are in place and monitor compliance on all incoming and outgoing farm products
• In consultation with managers monitor product quality and safety day to day according to established standards.
• Ensure all produce leaving the farm meets EU and/or USDA standards and regulations.
• Ensure product sampling procedures and schedules are in place and adhered to.
• Receive, interpret and communicate microbiological and chemical analysis results. Implement product quarantine, systems reviews and product recalls if and when necessary.
• Ensure that all products are correctly identified, labelled and packaged according to Eu and/or USDA standards.
• Be responsible for traceability and the management and maintenance of all records relating to this.
• Reporting the performance of Quality functions / data.
• With assistance from the relevant managers, ensure maintenance schedules are well designed, adhered to and documented, ensure specialist equipment is calibrated correctly.
• Assist the relevant managers to ensure a safe working environment and adhere to Company Health & Safety Policy. Assist with the relevant record keeping.

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Job Description

Monitoring & Evaluation: Consistently monitor inbound and outbound customer service interactions across various channels (calls, email, chat). Quality Audits: Conduct regular audits and assessments of agent performance against a predefined checklist of quality parameters. Feedback & Coaching: Provide detailed, constructive feedback and coaching to agents to improve their performance and address any quality issues. Data Analysis: Analyze key performance indicators (KPIs) such as CSAT and FRT to identify trends and pinpoint areas for improvement in service quality. Process Improvement: Develop and implement quality assurance guidelines, procedures, and strategies to enhance overall service quality and operational efficiency. Reporting: Prepare and present clear, data-driven quality reports to management and stakeholders. Collaboration: Work with training teams to enhance training programs and onboard new employees to ensure consistent quality standards. Compliance: Ensure that all processes and interactions comply with company policies and regulations.

Qualifications

• Essential: Grade 12
• Preferred: Tertiary qualification in management or relevant proven contact center experience

Experience, Knowledge, Skills and Attributes Required:

• A proven track record of delivering against client, customer and business outcomes
• 2 years’ experience working within BPO - Customer Service
• 3 years of Quality Assurance experience
• Be able to work in MS Office
• Be able to work in a fast-paced environment
• Have strong analytical skills
• Have strong verbal and written communication skills

All your information will be kept confidential according to EEO guidelines.

• Mid-Senior level

• Full-time

• Administrative
• Telecommunications

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Monitoring & Evaluation: Consistently monitor inbound and outbound customer service interactions across various channels (calls, email, chat).

Quality Audits: Conduct regular audits and assessments of agent performance against a predefined checklist of quality parameters.

Feedback & Coaching: Provide detailed, constructive feedback and coaching to agents to improve their performance and address any quality issues.

Data Analysis: Analyze key performance indicators (KPIs) such as CSAT and FRT to identify trends and pinpoint areas for improvement in service quality.

Process Improvement: Develop and implement quality assurance guidelines, procedures, and strategies to enhance overall service quality and operational efficiency.

Reporting: Prepare and present clear, data-driven quality reports to management and stakeholders.

Collaboration: Work with training teams to enhance training programs and onboard new employees to ensure consistent quality standards.

Compliance: Ensure that all processes and interactions comply with company policies and regulations.

Qualifications Required:

• Essential: Grade 12
• Preferred: Tertiary qualification in management or relevant proven contact center experience

Experience, Knowledge, Skills and Attributes Required:

• A proven track record of delivering against client, customer and business outcomes
• 2 years’ experience working within BPO - Customer Service
• 3 years of Quality Assurance experience
• Be able to work in MS Office
• Be able to work in a fast-paced environment
• Have strong analytical skills
• Have strong verbal and written communication skills

All your information will be kept confidential according to EEO guidelines.

Overview

Sutherland
Unlocking digital performance. Delivering measurable results.

Monitoring & Evaluation: Consistently monitor inbound and outbound customer service interactions across various channels (calls, email, chat).

• Monitoring & Evaluation: Consistently monitor inbound and outbound customer service interactions across various channels (calls, email, chat).
• Quality Audits: Conduct regular audits and assessments of agent performance against a predefined checklist of quality parameters.
• Feedback & Coaching: Provide detailed, constructive feedback and coaching to agents to improve their performance and address any quality issues.
• Data Analysis: Analyze key performance indicators (KPIs) such as CSAT and FRT to identify trends and pinpoint areas for improvement in service quality.
• Process Improvement: Develop and implement quality assurance guidelines, procedures, and strategies to enhance overall service quality and operational efficiency.
• Reporting: Prepare and present clear, data-driven quality reports to management and stakeholders.
• Collaboration: Work with training teams to enhance training programs and onboard new employees to ensure consistent quality standards.
• Compliance: Ensure that all processes and interactions comply with company policies and regulations.

• Qualifications Required:

• Essential: Grade 12
• Preferred: Tertiary qualification in management or relevant proven contact center experience

• A proven track record of delivering against client, customer and business outcomes
• 2 years’ experience working within BPO - Customer Service
• 3 years of Quality Assurance experience
• Be able to work in MS Office
• Be able to work in a fast-paced environment
• Have strong analytical skills
• Have strong verbal and written communication skills

All your information will be kept confidential according to EEO guidelines.