299 Qa Testing jobs in South Africa

Purpose of the job

The key function of the QA Analyst is to test software applications and systems for bugs and defaults, to enhance the user experience.

Key Responsibilities

Test Cases

• Write and execute good quality test cases
• Deliver defect free test cases

Test Plans

• Produce read-able and well- defined test plan,

Mentorship

• Provide mentoship and upskilling

UAT Failures

• Deliver 100% bug free software

Estimations

• Produce accurate estimations in line with industry standards

Key Competencies

Personal Attributes/ Character traits required for the job:

• Analytical thinker
• Critical thinking skills
• Delivery focused
• Team Player
• Keen attention to detail
• Flexible/adaptable/approachable and willing to work in rapid changing, high delivery environment
• Integrity & Professionalism
• Stays focused under pressure

Mandatory Technical skills required to do the job:

• Experience with Test Analysis
• Experience with creating test plans
• Experience with API Testing Tools
• Experience with SQL
• Experience with Creating Automation Test
• Knowledge of Multiple Testing Techniques
• Microsoft Office
• Experience with Task and Process Tracking tools

Minimum Requirements :

• A minimum of 3 years experience as a QA Analyst
• Matric
• ISTQB certification would be advantageous
• Experience within an Agile environment
• Retail experience is advantageous

About our client:
Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance.

What you will be doing:

• Transform complex business and technical requirements into comprehensive, actionable test plans and clear acceptance criteria. This includes understanding and challenging the requirements to ensure clarity and accuracy.
  
• Develop and maintain high-quality manual test cases and detailed execution plans.
  
• Execute rigorous tests, precisely document results, and meticulously raise defects.
  
• Collaborate closely with developers, Business Analysts (BAs), and report builders to refine solutions, ensuring continuous alignment between the intended outcome and the final implementation.
  
• Drive QA feedback loops throughout the development lifecycle, with a strong focus on early defect detection and efficient resolution.
  
• Take ownership of regression testing cycles, provide support for release planning, and consistently ensure high quality across all system updates.
  
• Champion a robust culture of quality, data precision, and test accountability within the team.
  
  

• 3-8 years of experience working with data, with a strong emphasis on testing and documentation.
  
• Possess a deep understanding of the test lifecycle, defect management, and requirement traceability.
  
• Able to break down complex workflows into clear, step-by-step test plans and effectively identify edge cases.
  
• Collaborative working style, with experience engaging cross-functional teams.
  
• Advanced skills in Excel and documentation platforms (e.g., Confluence, Word).
  
• Experience or formal training in software QA.
  
• Exposure to financial services, investment operations, or reporting/data-driven environments.
  
• Familiarity with SQL for data validation and ad hoc querying, and an understanding of Agile delivery practices and test coverage metrics.
  
• Knowledge of BI tools like Power BI and experience with testing and reporting within those contexts.
  
  

• J106988
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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RESPONSIBILITIES:

•Design and develop both manual and automated test cases in adherence to established standards.
•Offer insights and feedback to refine and enhance quality assurance standards.
•Conduct thorough problem-solving and root cause analysis to address defects effectively.
•Track defects from discovery through resolution, ensuring timely closure.
•Contribute to continuous improvement initiatives within the QA organization.
•Stay updated on emerging testing tools and technologies, researching and evaluating their applicability.
•Incorporate quality testing principles throughout the Agile product lifecycle.
•Develop and maintain robust testing frameworks to support comprehensive test coverage.
•Showcase work by presenting demos to stakeholders and team members.
•Ability to work independently with no supervision
•- Coaches and mentors others
•- Ability to guide complex projects
•- Provides accurate estimates with work.
•- Ability to work on multiple initiatives
•- Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods.
•- Managing stakeholders effectively

#LI-ZS1

MINIMUM REQUIREMENTS:

•5-8 years’ experience in a testing or similar role
•ISEB/ISTQB Foundation Qualification 
•Experience in project management & QA methodology

TECHNICAL SKILLS:

•Manual testing
•Understanding of the SDLC and how QA fits into the process
•Experience in using industry standard test management tools (e.g. JIRA / Zephyr, Confluence, DevOps)
•API or Mobile device testing experience
•Knowledge of IT and basic SQL skills
•Has knowledge of QA and bug testing tools and testing methodologies
•Working knowledge of test management software
•Basic test case scripting
•Understands test automation frameworks and tests
•Basic knowledge of SQL query and data analysis level 

COMPETENCIES / ATTRIBUTES:

•Attention to detail
•Committed to delivering high-quality work
•Taking ownership of work delivered
•Motivated
•Good problem-solving skills
•Team player
•Good communication skills, both oral and written
•Understanding of the SDLC and how QA fits into the process 

The suitable and successful candidate will be responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and leading and developing the team of incubation agents. They will also coach ‘bottom performers’ as assigned.

Responsibilities:

1. Coaching
   • Daily coaching feedback monitored and sent to Team Leaders and Operations to ensure traction.
   • Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff, score the agent based on analysis, and align all process and quality-related concerns).
2. Client Feedback & Alignment
   • Escalations (Client Journeys) done daily (call analysis of query).
3. Reporting
   • Weekly reporting of CEO escalations that are analysed.
   • Calibration Weekly reports prepared and sent to the Client (every Friday).
   • Biweekly quality reporting to the international quality team.
   • Monthly repeat call analysis report.
   • Monthly top ten agents incurring the highest repeats (deep analytical report).
4. Quality Assurance
   • Daily Quality Assessments completed (the number of Assessments is dependent on various and/or other more urgent requirements that may be expected).
   • Weekly Detailed Quality Report.
   • Weekly call listening sent by the client to analyse.
   • Calibration sessions (voice of our clients) held every Tuesday, Wednesday & Friday.
   • Must be a people’s person.
   • Must be passionate about other people’s development and growth potential.
   • Must be comfortable facilitating reports, analysis & elaborate presentations during training.
   • Present and communicate information effectively.
   • Coping with pressures and setbacks.
   • Delivering results and meeting client expectations.
   • Excellent administration skills.
   • Excellent adherence and QA scores.

Coaching, Coaching Individuals, Quality Assurance, Quality Compliance, Business Process Outsourcing (BPO), Facilitation.