26 Public Service jobs in South Africa

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Join Our Team at IIE Rosebank College

The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.

As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.

Join us on our journey of shaping futures

Job Purpose:

To teach/lecture allocated modules. To engage and prepare students for assessments by tracking module pacers, identifying and supporting at risk students, managing general student administrative support, and developing assessments by engaging with the Central Academic Team. Assisting the Programme Coordinator in tracking and analysing of academic results to evaluate the performance of the module and to identify "at risk modules".

Key Performance Area:

Academic Support

• Academic Development and Performance Monitoring

Teaching & Learning Delivery

• Direct academic student engagement
• Continuous student support and development
• Teaching and learning in and out of the classroom
• Contributes to programme improvements (content and assessments)

Programme Coordination

• Accountable for coordination of students on-boarding
• Coordination of a programme and curriculum review
• Participate in material and assessment development
• Coordination of students' admissions into programmes
• Coordination of student consultations
• Programme ownership and responsibility

Academic Management and Leadership

• Campus academic performance
• On boarding of all academic and student support staff
• Academic and student support integration
• Campus Timetables
• Creation and promotion of academic culture on campus

Management of resources

• Responsible for recruitment and management of

• Full Time Lecturers

• Independent Contractors

Education

• Bachelor Honours in Sociology, Public Administration, Social Work, Psychology, Political Science, or related disciplines.
• Post Graduate Diploma in Higher Education would be advantageous.
• Master's degree would be an add advantage

Minimum requirements:

• 3-5 years' Experience in the teaching and learning field, specifically lecturing and student support in the tertiary environment.
• 5yrs Industry Experience
• 3 - 5 Coordination of teaching and learning activities
• An understanding of the current South African Higher Education regulatory framework and its impact on higher education and private colleges

Key competencies:

• Knowledge and understanding of the South African higher education systems and regulatory framework.
• Knowledge and understanding of the Teaching and Learning theory and interventions.
• The ability to provide student support services.
• The ability to work with and learn more about digitalized academic platforms.
• The ability to cope with a frequently changing environment and to adapt to evolving situations.
• Ability to adhere to rules and strictly follow work regulations.
• Deadline orientated and can work well under pressure.
• Ability to manage time effectively.

Working Hours:

Classes are scheduled between 08h00am until 17h00pm, Monday to Friday.

We are an equal opportunities employer however preference will be given to EE and South African candidates .

Centre: Eerstehoek Ref No: HR4/4/7/245 (X1 Post) Labour Centre: Ermelo Ref No: HR4/4/7/246 (X1 Post) Labour Centre: Carolina Ref No: HR4/4/7/247 (X1 Post) Labour Centre: Sabie Ref No: HR4/4/7/248 (X1 Post)

REQUIREMENTS: Matriculation/Grade 12/Senior Certificate. Knowledge: Departmental Policies,

Procedures and Guidelines, Labour Legislation and Regulations, Employment Services Act, Public Service Act and Regulations, Batho Pele principles. Skills: Computer Literacy, Communication, Interpersonal, Problem Solving, Listening, Telephone etiquette, Interviewing, Ability to interpret legislation.

DUTIES: Render registration services of work-seekers on ESSA. Render registration

services of work and learning opportunities on ESSA. Refer work seekers for Employment Counselling services. Provide administrative support with the

placement of work seekers in work and learning opportunities. Render general administrative duties and participate in advocacy sessions as and when required.

ENQUIRIES: Mr R Mokoena Tel No: /2111

Mr M Rathipe Tel No: /3010 Ms L Mashego Tel No: /6

APPLICATIONS: Deputy Director Labour Centre Operations: Carolina and Eerstehoek LC,

Private Bag X718 Carolina 1185 Physical Address: No 9 Goud Street, Carolina 1185 or Email: Jobs-MPU-CSO-

Acting Deputy Director Labour Centre Operations: Ermelo LC, Private Bag X9054 Ermelo 2350, or deliver at Merino Trust Building, CNR De Jager and Joubert Street, Ermelo or Email: Jobs-MPU-CSO- For attention Deputy Director: Labour Centre Operations: Sabie LC Private Bag X523, Sabie,1260 or hand deliver at: Old Spar Centre 10th Avenue Sabie or Email: Jobs-MPU-CSO-

CLOSINGDATE: 31 October 2025 at 16:00 (walk-in) and 00:00 (online)

NOTE: All attachments for online application must include an application form Z83 and

CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part "F" must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. All shortlisted candidates shall undertake a pre-entry practical exercise as part of the assessment method to determine the candidate's suitability based on the posts's technical and generic requirements. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be required to enter into an employment contract and a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post(s)

Centre, Eastern Cape

REQUIREMENTS: Grade 12/ National Senior Certificate. Valid driver's licence will be an added

advantage Knowledge: Departmental Policies, Procedures and guidelines, Labour Legislation and Regulations, Employment Services Act, Public Service Act and Regulations, Batho Pele principles. Skills: Computer literacy, Communication, Interpersonal, Problem Solving, Listening, Telephone etiquette, Interviewing Skills, Ability to interpret legislation.

DUTIES: Render registration services of work-seekers on ESSA. Render registration

service of work and learning opportunities on ESSA. Refer work seekers for Employment Counselling services. Provide administrative support with the placement of work seekers in work and learning opportunities. Render general

administrative duties and participate in advocacy sessions as and when required.

ENQUIRIES: Mr U Thambo Tel No:

APPLICATIONS: Deputy Director: Labour Centre Operations: Private Bag X323, Queenstown,

5320 or hand deliver at No.10 Ronison Road, Queenstown or email to Jobs-

FORATTENTION: Sub-directorate: Human Resources Operations, Queenstown

CLOSINGDATE: 10 October 2025 at 16:00 (walk-in) and 00:00 (online)

NOTE: All attachments for online application must include an application form Z83 and

CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part "F" must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. All shortlisted candidates shall undertake a pre-entry practical exercise as part of the assessment method to determine the candidate's suitability based on the post's technical and generic requirements. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note that by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA). Your information will be used solely for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. The Department reserves the right not to make any appointment(s) to the below- advertised post(s). The successful candidate will be required to enter into an employment contract and a performance agreement. The Department is an equal opportunity, affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post(s)

Job Title

Lecturer/Senior Lecturer/Associate Professor: Department of Public Administration and Management (Job ID: 6231)

Organizational Unit

University of the Free State -> Faculty of Economic and Management Sciences -> Department Public Administration and Management

Contract Type

Permanent

Occupational Level

Junior Management

Location

Bloemfontein Campus - Bloemfontein, FS ZA (Primary)

Closing Date

21/9/2025

Description

KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: - Applications submitted through any other platform will not be considered.

The system allows a maximum of eight attachments. To avoid upload issues, we recommend merging some or all documents into fewer files before submitting.

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED

To ensure your application is complete, you must submit ALL documents listed under the inherent requirements, as well as the following standard documentation:

• A detailed Curriculum Vitae.
• Copies of your qualifications, or official proof of qualifications obtained (If you hold foreign qualifications, please include SAQA accreditation).
• A copy of your identity document (South African ID or passport for foreign nationals).
• Confirmation of employment in the form of a letter, appointment contract, service certificate, or recent payslip from your current or most recent employer (applicable to external applicants only).

Duties and responsibilities:

• Teach Project Management, Monitoring and Evaluation, and Public Administration modules to undergraduate and postgraduate students.
• Perform academic administration of undergraduate and postgraduate modules pertaining to learning, teaching, research and assessments.
• Contribute to curriculum development in the department and faculty.
• Provide supervision in postgraduate programmes to Honours, Master's or PhD students.
• Conduct high-quality research, publish in accredited journals, and deliver quality research outputs in line with the faculty's research strategy.
• Provide leadership in pursuit of the department and faculty's strategic plan with regard to research, learning and teaching, engaged scholarship, as well as leadership and administration.
• Participate in additional academic activities including, but not limited to, presentation of research papers at national and/or international conferences as well as involvement in departmental/faculty research projects.
• Serve as a member of various academic and research committees and perform any other tasks allocated by the Dean and Head of the department.
• Develop and maintain strong collaborative relationships with relevant research, civil society, government, industry, and professional organisations.

Inherent requirements:

Lecturer

• A PhD on NQF Level 10 in Public Administration and Management (for a permanent appointment)

or

• Master's degree on NQF Level 9 in Public Administration and Management (contract appointment: five years during which a PhD on NQF Level 10 in Public Administration and Management MUST be obtained to be converted to a permanent appointment).
• Proven record of teaching Project Management, Monitoring and Evaluation, and Public Administration related modules at an undergraduate and/or postgraduate level.
• Proven experience in the delivery of poster or oral presentations at conferences or equivalent activities.
• Evidence of manuscripts produced that have the potential to be converted or submitted for publication in accredited journals.
• A good academic record (attach a copy).

Senior Lecturer

• PhD on NQF Level 10 in Public Administration and Management.
• Proven experience in the presentation of papers/posters at national scholarly conferences.
• Proven record of teaching Project Management, Monitoring and Evaluation, and Public Administration related modules at an undergraduate and/or postgraduate level.
• Proven national recognition for specialist expertise and research in a specific area of scholarship.
• An NRF rating or demonstrated potential for obtaining an NRF rating.
• Proven experience in supervising to completion of honours and master's degree students.
• A proven research record of relevant publication/s in peer reviewed national and international accredited scientific journals.
• Proven experience of service as an active member of a national or international scholarly society or committee or agency concerned with research at higher-education levels.

Associate Professor

• PhD on NQF Level 10 in Public Administration and Management.
• Experience as external examiner for postgraduate students.
• Proven record of teaching Project Management, Monitoring and Evaluation, and Public Administration related modules at an undergraduate and/or postgraduate level.
• Proven experience in the presentation of research papers at national and international conferences, where there is evidence of peer review of papers.
• Acted as an editorial board member of high-quality national scholarly journals.
• Proven national recognition for specialist expertise and research leadership in a specific scientific area of scholarship.
• An NRF rating of C3 or equivalent status.
• Proven experience in the supervision of graduated master's and doctoral degree students.
• A proven research record of relevant publications in national and international accredited journals
• Served as a member of a national scholarly society OR a national committee or agency concerned with research at higher education levels OR showed evidence of service as an active member of an international equivalent.

Recommendations:

• Proven research record of relevant publications in national accredited journals.
• Member of a or registration at a professional body (applicable to Lecturer / Senior Lecturer / Associate Professor).
• Experience as a departmental leader/ manager in a higher education environment (applicable to Associate Professor).
• Sound knowledge of the South African Public Administration and Management environment.
• Sound knowledge of the South African public sector environment.
• Proven work experience in the South African public sector environment.

Competencies

Required competencies:

• Results Orientated:
• The ability to cope with a frequently changing environment and to adapt to evolving situations.
• The ability to be reliable, responsible, dependable and to fulfil obligations.
• Strategic Thinking:
• The ability to deal with several activities at a time.
• The ability to carefully analyse information and use logic to address issues and problems at work.
• Business Acumen:
• The ability to adhere to rules and strictly follow work regulations.
• Proficient in using MS Office.
• Leading:
• The ability to lead, take charge of situations, and offer opinions and directions to others.
• The ability to be cooperative with others, display a good-natured attitude and encourage people to work together.
• Building Coalitions:
• The ability to negotiate, sell, influence and to persuade others.
• The ability to interact with others and establish personal connections with people.

Assumption of duties:

01 January 2026

Closing date:

21 September 2025

Salary:

The salary is available on request.

Fringe benefits:

(Subject to specific conditions): pension scheme, medical aid scheme, group life insurance, housing allowance, leave and sick leave, service bonus and study benefits.

Enquiries:

For enquiries, please feel free to contact or email or Additionally, kindly contact / 9813 / 2979 for assistance.

General:

The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Plan is available at: UFS EEA13 1 March 2025_28 Feb 2026

The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.

The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications, you may assume that your application was unsuccessful.

*Job Requisition Details *
REQ#

Location: Eastern Cape

Closing Date: 06 October 2025

Talent Acquisition: Bongiwe Mchunu

Job Family
Sales And Services

Career Stream
Sales

Leadership Pipeline
Manage Self: Professional

Job Purpose
To develop and implement strategies to grow and retain the market nationally in line with Commercial Banking objectives and aiming to increase Nedbanks' market share.

*Job Responsibilities *

• Formulate and manage provincial Public Sector budget through assessment of market trends and business banking strategy.
• Ensure delivery of annual financial targets and strategy by adhering to budget and timelines.
• Ensure business results are achieved by distributing annual financial targets according to guidelines to relevant areas and by monitoring and tracking achievement of targets.
• Improve sales targets and assist Business Managers to structure Public Sector CVP's or tenders by providing professional guidance and input.
• Identify opportunities for cross selling and identify possible leads for referral to other channels, by engaging with public sector entities at national, provincial, local government and scanning the environment.
• Increase market share and identify opportunities to increase acquisition targets by promoting customer value propositions within existing networks.
• Develop a thorough understanding of the public sector segment business and needs through conducting client visitations, by assessing the various municipality bodies risk profile in preparation of the accreditation process.
• Establish and maintain relationships with stakeholders through collaboration with business partners (e.g. area managers), by communicating and sharing client information and passing on leads.
• Develop and enhance public sector models by partnering with external stakeholders (e.g. Public Sector) formally and informally.
• Enhance the profile of Nedbank among the public sector fraternity; develop and deliver public sector marketing plans by organising sponsorships, events and/or road shows.
• Develop collaborative relationships with stakeholders through establishing strategic internal and external partnership agreements.
• Develop trusting relationships with stakeholders by establishing and providing a central point of contact nationally with Public Sector bodies and by enabling smooth flow of work.
• Draft Public Sector visitation plan by planning visits according to public sector strategy, annual plans and targeting "most wanted" clients and by reviewing progress, revising plans and monitoring progress.
• Review client value propositions annually by assessing industry and/or market trends.
• Monitor and identify potential risks of portfolio through analysis of early warning signals (e.g. cash-flow constraints, growing debt etc.), implementing appropriate actions to mitigate risk (e.g. offer appropriate assistance in terms of support) for both the client and Nedbank.
• Ensure a uniform credit process is applied across regions, by providing customised client value propositions, input into credit guidelines and credit minutes, assessing applications and recommending approval and/or decline of applications.
• Provide input and advice pertaining to the selection of business solutions/products that can be offered to the sector through regular engagement with various product houses and by ensuring that new developments and/or solutions.

*Professional Knowledge *

• Knowledge of the following legislation, as it relates to the Public Sector: Public Finance Management Act (PFMA)
• Municipal Finance Management Act (MFMA)
• Any other relevant legal framework and legislation applicable in the public sector
• Knowledge of Commercial Banking and other bank's products and services across segments

*Type of Exposure *

• Analysing situations or data that requires an evaluation of multiple factors
• Building and maintaining effective cross-functional relationships with internal and external stakeholders
• Sharing information in different ways to increase stakeholders understanding
• Communicating complex information orally.
• Interacting at executive forums and board meetings
• Negotiating a major deal/contract
• Implementing and managing strategies to achieve business area objectives
• Conducting market research and scanning the environment
• Analysing business operations
• Assessing and analysing financial statements

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• BComm Hons/ Advanced Degree in Finance

Minimum Experience Level

• 8 - 10 years Sales experience in the Financial Services Industry, of which at least 3 years must be in the Public Sector banking

*Technical / Professional Knowledge *

• Base/Market Segments
• Business Acumen
• Business terms and definitions
• Nedbank vision and strategy
• Principles of project management
• Relevant Nedbank product knowledge
• Relevant regulatory knowledge
• Risk management process and frameworks
• Cluster Specific Operational Knowledge
• Credit Assessment for Credit Wortiness oF Client

Behavioural Competencies

• Building Partnerships
• Coaching
• Customer Focus
• High-Impact Communication
• Driving Successful Customer Engagements
• Technical/Professional Knowledge and Skills

Please contact the Nedbank Recruiting Team

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary
Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing:

• origination efforts to quire new clients;
• cross-sell to existing client base;
• coverage efforts to service clients in accordance to the segment CVP

Job Description
Drive Financial Targets:
Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base

Relationship and Service Management:
Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients

Manage Risk Assessment:
Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.

Collaboration:
Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised

When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute 2025

Role Purpose/Business Unit:
To oversee and manage the segment sales teams, and collaborates with internal and external stakeholders with the objective to defend and grow the segment base, through ensuring account planning and opportunity management translate to sales, implementation and delivery of service that are geared towards the achievement of segment sales targets, customer experience and commercial objectives of the portfolio i.e. meeting annual targets on sales, revenue, profitability margins etc .

Your responsibilities will include:
Sales Management

• Manage, monitor and review segment sales targets
• Contribute to sales targets setting for the respective segment sales team in line with overall sales target
• Operationalise the sales plan so as to meet the segment sales targets
• Develop a sales plan and monitoring its implementation
• Leadership of virtual segment account teams to meet targets for profitability and revenues
• Lead development of contact strategies and account development plans (ADP) for each of the allocated accounts within the portfolio
• Lead development of a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated segment accounts to ensure sales prospects are closed
• Ensure operational Service delivery of all service touchpoints through the management and mentorship of the segment sales team
• Identify potential new opportunities through analysis of business intelligence reports
• Understand customer patterns and market behaviour to inform data-driven forecasting strategies to increase profitability through improved targeted sales strategies
• Provide leadership, guidance and motivation to the segment sales team
• Direct lead generation initiatives to support new business acquisition via the sales segment team
• Represent Vodacom at client negotiations
• Drive market leadership on Customer NPS through understanding the value of profitable customers and delivering outstanding service

Stakeholder Management

• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals
• Develop a healthy, productive, and respectful relationship with all stakeholders based on integrity and professionalism
• Develop relationships to create new value and opportunities
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework
• Proactively manage communication to relevant stakeholders in line with the customer product life cycle
• Develop contact strategies and account development plans (ADP) for allocated accounts
• Own escalated customer complaints from a service perspective
• Resolve sales and pricing claims on debtors trading accounts
• Serve as the link of communication between key customers and internal teams
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Provide account data to the manager for developing a sales plan and monitoring its implementation
• Develop a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed
• Resolve any issues and problems faced by customers and deal with complaints to maintain

Reporting

• Prepare monthly/ Weekly Run Rate and Demand Management
• Perform Sales Analysis by product
• Annual Sales Strategy & Budget Planning
• repare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Forecast and track key account metrics
• Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic Account Plan / Joint Account Planning)

Delivering through People

• Oversee the activities of the segment team to ensure effective delivery of business outcomes
• Supports and enables the team to succeed by encourage frequent knowledge sharing between team members amongst other enablement initiatives
• Create fit for future organisation capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training
• Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required
• Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.

The ideal candidate for this role will have:

• Degree / Diploma – Essential. (A 3-year Sales / Technical or Business Diploma/Degree or SAQA Accredited relevant Equivalent)

• A Post Graduate Degree in Sales/Marketing/Business Commerce or related field advantageous

• A minimum of 8 years' Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:

• Portfolio management

• Ability to increase NPS results and reduce administrative expense

• Ability to build relationships

• 2 years management experience

Technical Competencies

• Growth mind set and out of box thinking
• Experience in solution selling within enterprise customers
• Deep understanding of the customer's business, it's market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer's objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing sales teams and demonstrate profitable revenue growth
• Translates strategy into clear areas of focus and priorities for
• Understanding of the SA telecommunication landscape
• Understanding of Companies customer requirements
• Understanding of technical concepts and the ability to communicate it as viable appealing market offerings
• Understanding of SA business landscape
• Understanding of the Value Chain Analysis with regards to various customer businesses
• Customer Focus: Prioritising customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
• Organisational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications:
23 September 2025.
The base location for this role is
Port Elizabeth.
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.