992 Prospeco jobs in South Africa

Job title: City Manager

Job Location: Gauteng, Johannesburg

Deadline: April 14

Minimum Requirements:

1. A Bachelor's Degree in Public Management, Political Science, Social Sciences, Law or equivalent qualification
2. Comply with the MFMA unit standards as prescribed by Regulation of 15 June as published in Government Gazette of 15 June
3. A Master's Degree in management sciences will be an added advantage
4. 10 years relevant extensive experience at a Senior Management Level
5. Proven experience in successful institutional transformation within public or private sector
6. Advanced knowledge and understanding of relevant policy and legislation
7. Advanced understanding of institutional governance systems and performance management
8. Advanced understanding of council operations and delegation of powers
9. Good governance
10. Audit and risk management establishment and functionality
11. Budget and finance management
12. Ability in making high risk decisions of a long term and strategic nature
13. The applicant shall undergo a competency assessment in terms of Annexure A (competency framework for Senior Manager) of Notice 21 published in Government Gazette 17 January
14. Applicant shall undergo security vetting
15. Good command of the English language
16. Computer literate
17. Experience and exposure in Public Administration and service delivery environment is an advantage
18. Decision making, Facilitation, Strategic Planning and Project Management
19. Strategic Capability and Leadership, Programme and Project Management, Research, Report writing, Presentation, Analytical, Motivational
20. Good verbal communication (including presentation and public speaking) skills
21. Good written communication (Report writing, PowerPoint presentation, etc.)

Primary Function:

As the Administrative Head and Accounting Officer – To lead, direct and supervise service delivery programmes by delegating responsibility and authority to functional senior managers with the necessary intellectual capacity, competencies and experience to help deepen democracy and accountability in order to improve the capacity of the City to perform her functions and improve service delivery to communities. To strategically lead and manage the administration of the City of Johannesburg (CoJ) to ensure that the CoJ becomes the leading African City.

The City Manager reports to the Executive Mayor of the CoJ and will manage a team of senior managers with diverse portfolios.

The incumbent will be responsible and accountable for the following: Key Performance Areas

1. Lead the Municipality's Administration in such a manner that a culture of performance and service delivery excellence is pursued and sustained.
2. Direct, coordinate and implement the Municipality's Integrated Development Plan, including development of policies and procedures to facilitate effective community participation.
3. Provide sound advisory and strategic support to the Executive Mayor, Mayoral Committee and Political Structures of Council.
4. Manage the Administration of the Municipality to fulfil the objectives of the CoJ 5 Years Strategic Plan.
5. Facilitate and foster sound stakeholder relationships with all key stakeholders such as the community, the administration, the political arm, the business community, tertiary, academic and research institutions as well as the diplomatic core.
6. Ensure that financial practices of the CoJ embrace the principles of developmental finance, thereby advancing effective delivery of the City's Development Strategy.
7. Ensure adherence to all legislation governing local government.
8. Accountable for fiscal responsibility and governance.
9. Provision of development and town planning services, technical services, community services, financial management services and corporate support services.
10. Provide organizing of staffing in line with the Municipal Systems Act.
11. Ensure effective control of Financial and Human Resources.
12. Manage specific administrative and reporting requirements associated with the Office as delegated to the Executive Director: Private Office of the City Manager.

You will build and maintain strong Client relationships, schedule project delivery, manage Client feedback and satisfaction, and capture Client requirements, among other responsibilities. The successful candidate will be joining a fun and supportive team who value each others input. We encourage individuals to put forward innovative ideas on how we can work smarter and provide a better experience for our Clients. This role is one that requires a solutions-focused and proactive individual who shows initiative, you are making important day-to-day business decisions and need to be self-motivated, escalating as required. You are required to interface internally and externally. You will play a key role in ensuring our Clients receive a high-quality service through managing the often complex logistics surrounding the delivery of our services.

Duties:

• Logging calls (Service/ Toner/ Etc)
• Assisting clients with queries
• General Office Duties (Scanning, Filing, Claims, Data Capturing etc.)
• Custrack (CRM System) Management- Data Capturing
• Loading Opp MIF Info (Opposition Machines in Field)
• Calling existing customer base- Courtesy calls
• Generating New & Add On business- Identifying opportunities within the current base & prospect base
• Managing Opportunities
• Generate leads from client referrals
• Customer retention
• Assisting/ supporting sales staff

Requirements:

• At least 3-5 years in an administrator & client relations position
• English & Afrikaans speaking
• Own reliable transport
• Computer literate (Outlook, word, excel)
• Must be able to work under pressure
• Experience in sales will be beneficial
• Position is office based

Please consider your application unsuccessful if you have not received a response within three weeks of applying. 

Main Duties And Responsibilities:

• Relationship Manager's role is typically responsible for customer relationships after the sale or service process is complete, and they continue to work with customers to keep them up to              date on products and services to maintain that relationship.

• Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's features,                    particularly those related to safety.

• Building long-term relationships with customers and establishing brand loyalty.

• Attend to clients complaints and resolve issues promptly.

Requirements :

• Dealership support, 
• Technical questions, 
• After Sales customer service
• Recalls 
• Cost management 
• Customer / Partner / Supplier relations
• Manage a small staff compliment
• Reports into Director Level
• Must be able to communicate well (in all forms)
• Excellent computer skills (software) and be able to compile reports at executive level

Our client, a specialised fastener supplier to the automotive and large security industries, is seeking to employ a skilled mechanical engineer with experience as a Customer Relationship Manager to manage a portfolio of existing customer accounts.

Minimum Requirements :

• Matric (Grade 12) with mathematics
• Automotive Part Manufacturing Experience – important
• Understanding of fasteners and metallurgy – important
• Strong experience in fastener sales function – management of key accounts
• Qualification in engineering and sales – highly preferential
• Knowledge of customer forecasting and forecasting tools like Turbocash, Pastel, or SAP
• Advanced MS Excel skills (pivot tables, V-lookup) and Pastel Evolution
• Good communication skills, both written and verbal
• Understanding of exchange rates, freight costs, etc.
• Strong understanding of PPAP
• Own Vehicle

Key Focus :

The key focus areas of this role include :

• Driving weekly customer invoicing against budgets
• Customer liaison on all queries, disputes, and quality matters
• Analyzing customer usage patterns and industry trends, advising customers on production consumption forecasts
• Seeking new customer opportunities
• Analyzing current inventory holdings and safety stock levels, determining future buying needs
• Setting up new customer meetings for the sales executive

Job Specification :

• Communicating regularly with customers to service and manage all aspects related to those customers
• Ensuring customer forecast process is captured with the relevant sales manager and complies with company procedures
• Managing product pricing and account gross profit margins
• Managing volumes and inventory requirements to ensure continued supply
• Managing customer inventory item categories, ensuring purchasing and warehousing are well-informed to control inventory and reduce redundant stock
• Ensuring all stockholding agreements with customers are current, including supply agreements or credit applications
• Assisting with customer development, including expanding product ranges and sourcing new products
• Developing and maintaining relationships with key customer contacts, paying attention to personal details
• Ensuring customer quality requirements are documented, and promptly addressing quality complaints with corrective actions
• Managing all customer sales orders accurately and efficiently
• Handling customer credit note requests following proper procedures

Our client, a respected name in the automotive retail industry , is seeking an experienced and dynamic Customer Relations Manager (CRM) to lead the after-sales and service team at their dealership in Johannesburg.

This is an excellent opportunity for a high-performing individual with leadership experience in the automotive sector who is driven by customer satisfaction, team management, and business growth.

Location: Johannesburg

Salary: R20,000 R28,000 Basic + Commission & Incentives

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Jim Dickerson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Our client an OEM manufacturing company specialising in fasteners and components is seeking to appoint a highly experienced and dynamic Customer Relations Executive (New Business Sales Executive) to seek new business opportunities and to grow the sales offering to both new and existing clients. The business focuses on providing specialized fasteners solutions to the engineering and manufacturing markets through meticulous customer forecasting methodologies. The incumbent would need to have proven sales track record to manage existing customers and develop new customer relationships at an executive level and close deals expeditiously.

• To grow the business division in line with the business strategy.
• To strengthen customer relationships by delivering on value proposition and business deliverables.
• To expand the customer base to new markets within the same or similar value proposition.
• To manage costs and improve profit margins where it services the business and customer value proposition.
• To work jointly with selected suppliers and customers on new business ideas / concepts and manage process tightly to a viable set of invoiceable line items.
• To co-ordinate with operations teams to exceed customer requirements.

Key Performance Areas :

• Financial Performance – Turnover and Gross Profit Margin; Active new business Pipeline.
• Customer Satisfaction – Delivery of the value proposition.
• Strategic Priorities – Achieving agreed milestones of strategic projects.

Minimum Requirements :

• Experience should cover industrial sales and manufacturing – automotive part manufacturing is highly preferential.
• Must have experience in developing and executing sales and marketing strategies with key appointed team members
• Proven experience in new market segment growth and new product marketing
• High internal achievement drive
• Appropriate tertiary qualification in mechanical engineering and or industrial fasteners would be compulsory.
• A minimum of 5 years’ experience in commercial or sales management
• Strong knowledge of the automotive part manufacturing, engineering, manufacturing sectors would be an advantage.
• Strong understanding of Microsoft excel spreadsheets would be preferable.
• Communication and networking skills.

Job Specification :

• Support the teams to forecast customer demands on a weekly, monthly, and quarterly basis and ensure forecasts meet both business and customer needs.
• Co-ordinate with team to expedite and finalise new business deliverables in terms of product sourcing, quotes and invoicing.
• Responsible for preparation and achievement of the department’s sales budgets, expense management, GP targets and inventory levels.
• Grow revenue of direct business by leading the team in identifying and acquiring new potential clients and business opportunities – defined results.
• Deliver at an agreed level of contractual new business sales within the reporting period.
• Develop dynamic business presentations and proposals for clients and internal communications.
• Develop and maintain top level contacts within client organisations, industry associations, press, government and other appropriate bodies.
• Co-ordinate team to develop sales strategies to improve company’s sales performance.
• Analyse customer activity and identify opportunity areas to grow value add and product lines by understanding customer forecasts, new product development, supplier / competitor items, etc.
• Have sufficient presence and gravitas to command respect in the internal and external environment.
• Maintain regular contact with past, existing and new clients to explore new opportunities.
• To an active understanding of customer market and production requirements to strengthen relationship with existing and new customers.

Our client, an OEM manufacturing company specializing in fasteners and components, is seeking to appoint a highly experienced and dynamic Customer Relations Executive (New Business Sales Executive) to seek new business opportunities and grow sales with both new and existing clients. The business focuses on providing specialized fasteners solutions to the engineering and manufacturing markets through meticulous customer forecasting methodologies. The incumbent must have a proven sales track record to manage existing customers and develop new relationships at an executive level, closing deals expeditiously.

Responsibilities include:

• Growing the business division in line with the company's strategy.
• Strengthening customer relationships by delivering on value propositions and business deliverables.
• Expanding the customer base into new markets within similar value propositions.
• Managing costs and improving profit margins while maintaining customer value.
• Collaborating with suppliers and customers on new business ideas and managing the process to ensure invoiceable line items.
• Coordinating with operations to exceed customer requirements.

Key Performance Areas:

• Financial performance, including turnover, gross profit margin, and active new business pipeline.
• Customer satisfaction through delivery of value propositions.
• Achieving strategic project milestones.

Minimum Requirements:

• Experience in industrial sales and manufacturing, preferably in automotive parts.
• Experience in developing and executing sales and marketing strategies with team members.
• Proven success in new market segment growth and product marketing.
• High internal achievement drive.
• Appropriate tertiary qualification in mechanical engineering or industrial fasteners.
• At least 5 years of experience in sales or commercial management.
• Strong knowledge of automotive manufacturing and engineering sectors is advantageous.
• Proficiency in Microsoft Excel is preferable.
• Excellent communication and networking skills.

Job Responsibilities:

• Forecast customer demands regularly and align with business and customer needs.
• Coordinate to expedite new business deliverables such as sourcing, quotes, and invoicing.
• Manage sales budgets, expenses, gross profit targets, and inventory levels.
• Lead efforts to grow revenue by acquiring new clients and opportunities.
• Deliver contractual sales targets within reporting periods.
• Create compelling business presentations and proposals.
• Maintain high-level contacts within client organizations and industry bodies.
• Develop sales strategies to enhance company performance.
• Analyze customer activity to identify growth opportunities in value-added products.
• Maintain a strong presence and command respect in internal and external environments.
• Regularly contact past, current, and potential clients to explore opportunities.
• Understand customer markets and production needs to strengthen relationships.