What Jobs are available for Productivity in South Africa?

Job Overview

Business Segment: Group Functions

Location: ZA, GP, Johannesburg, 30 Baker Street

Job Type: Full-time

Job Ref ID: A-0002

Date Posted: 9/25/2025

Job Description

The Service Owner is responsible for overseeing the alignment of IT services with business goals and ensuring the delivery of seamless and high-quality IT solutions. This role serves as the primary liaison between business stakeholders and IT teams, ensuring that IT services, infrastructure, and technology initiatives support business operations effectively. The incumbent will lead cross-functional teams, coordinate service management activities, and drive continuous improvement in IT service delivery to meet evolving business requirements. The role requires an in-depth understanding of both business processes and technology, alongside a strategic mindset to drive innovation and optimize service delivery.

Qualifications

Degree/Diploma in BSc / BCom in Information Systems/ Business Management or relevant work experience.

Project Management Certification.

ITIL Foundation.

Industry Recognised Business Process Certification.

Experience Required:

Professional experience in IT service management or business technology services, with a proven track record of managing IT service delivery.

Leadership or supervisory role, overseeing cross-functional teams, managing business-critical IT services, or leading IT projects.

Experience in a large, complex business environment (corporate, government, or enterprise-level) is highly preferred.

Demonstrated experience in managing end-to-end IT projects, with a solid understanding of project management methodologies such as Agile, Scrum, or Waterfall.

Excellent communication skills with experience in engaging with Business partners and translating technical Requirements into Business Value.

Additional Information

Key Responsibilities:

Lead and oversee the end-to-end delivery of IT services to business units, ensuring high levels of customer satisfaction and operational efficiency. Establish and manage service-level agreements (SLAs) and key performance indicators (KPIs) to measure service delivery effectiveness.

Coordinate and manage business IT requirements with the IT infrastructure and support teams, ensuring timely resolution of incidents and service requests. Assist with co-ordination of the DR tests, liaising with the Business Continuity Manager (BCM), 3rd parties, and relevant teams.

Engage with the Technology Owner and ensure that service and related IT infrastructure capacity meet the required capacity and performance needs by informing Feature teams of any organic or other capacity constraints allowing them to plan accordingly.

Evaluate that all service monitoring, alert and notification requirements are adequate, in place and regularly reviewed. Perform service reviews, monitoring and reporting on the availability, stability and performance of the services and delivery against required service levels.

Stay informed on audit findings and potential impact on the service offering. Take on the Major Incident Accountabilities as per the Major Incident Framework to support Service Restoration in the event of service failure and incidents, i.e. support the IT Portfolio Head to elicit feedback from Business on the extent of the internal and external impact of the incident if required.

Drive continuous improvement initiatives to enhance IT service delivery, ensuring that solutions are scalable, efficient, and cost-effective. Collaborate with business units to identify process inefficiencies and work with IT teams to design and implement technological solutions.

Manage the implementation of new IT services or solutions, ensuring smooth transitions and minimal disruption to business operations. Lead IT service-related projects, ensuring adherence to timelines, budgets, and quality standards. Coordinate resources, identify risks, and resolve issues to ensure successful project delivery. Participate in the development and execution of IT strategies, projects, and programs aligned with organizational goals.

Oversee the resolution of critical incidents and problems, ensuring that root causes are identified and preventive measures are implemented. Develop incident management strategies that minimize service disruptions and improve service recovery times.

Ensure that all IT services comply with organizational policies, legal regulations, and industry standards.

Behavioural Competencies:

Adopting Practical Approaches

Articulating Information

Convincing People

Developing Expertise

Directing People

Embracing Change

Empowering Individuals

Establishing Rapport

Examining Information

Exploring Possibilities

Generating Ideas

Interacting with People

Making Decisions

Meeting Timescales

Providing Insights

Team Working

Understanding People

Upholding Standards

Technical Competencies:

Benefits Management

Business Continuity and Disaster Recovery Planning

Emerging Technology Monitoring

Financial Management (IT)

IT Strategy & Planning

Project Management (Project Mgmt)

Quality Assurance

Service Level Management

Service Management Processes

Stakeholder Management (IT)

Written Communication

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or

Part-time, remote, mostly equity compensation, to be founder of an AI productivity startup.

Are you a results-driven business development professional with a passion for connecting with small to medium-sized digital companies? Do you thrive on introducing innovative solutions that enhance productivity?

We are a productivity company offering AI-based project management SaaS and coaching/consulting on Agile methodologies and Getting Things Done (GTD) practices. Our work helps both individuals and organizations become more focused, effective, and aligned. We are now looking for a
Business Development & Cofounder (SaaS Focus)
to help us expand our reach and grow our client base.

Your Mission as Business Development & Cofounder
You'll be a key driver in our growth, directly engaging with potential clients and shaping our market presence. Key tasks include:

• Identifying and contacting small to medium-sized companies that primarily work digitally.
• Introducing them to our AI-based project management SaaS and/or our productivity and Agile coaching services.
• Building relationships and securing trials/engagements for our products and services.
• Contributing to overall business strategy and market positioning.
• Being co-director of our non-profit.

Ideal Skills & Background

• Proven experience in business development, sales, or client acquisition, preferably in SaaS or a related digital service industry.
• Strong communication skills.
• Self-motivated with a strong ability to work independently and remotely.
• Bonus if you have a foundational understanding of Agile methodologies (Scrum, Kanban) or productivity systems (GTD).

Our Cooperative Structure
We operate as a cooperative, not a traditional startup. That means we are a team of cofounders who share ownership and company-wide revenue based on contribution.

• You will earn equity in the company, like all other cofounders.
• You will also receive a direct revenue share from the clients you personally acquire.
• Time commitment is flexible, with part-time contributions welcomed.
• As the company grows, cash payouts will increase proportionally.

About Us
We are a productivity startup focused on helping individuals and organizations implement Agile planning, GTD, and smart execution systems. Our mission is to bring clarity, momentum, and accountability to people's work. We are about to launch an AI-first project management system.

Time Commitment & Compensation

• Start with as little as 2 hours per week.
• Compensation includes equity and revenue share.
• Initial cash payouts are limited to 10%, with the rest in equity and revenue share.
• Important Note:
  As long as we are not making significant revenue or have not secured external investment, there will be no or very little cash payment. This is an opportunity to build a startup. However, in term of equity you are getting the same deal as e ery other cofounder. So you really can become a major owner of the company, in case you are willing to contribute your work.

Company Ownership
Our structure allows contributors to build up real ownership in the company. We are evolving toward a DAO-like model where decision-making and profit-sharing are distributed fairly and transparently.

Our Global Team
You'll work alongside an experienced, international team from Germany, USA, Kenya, India, and Canada. We value autonomy, clear communication, and shared responsibility.

To Apply as Business Development & Cofounder (SaaS Focus)
Apply if this sounds like you:

• You're comfortable reaching out to small and medium-sized digital companies.
• You're comfortable working remotely and part-time.

Requisition ID:

• Relocation Authorized: None
• Telework Type: Full-Time Office/Project
• Work Location: Yanacocha

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver.

Located 800 km northeast of Lima, Peru, Yanacocha is South America's largest gold mine. The WTP Project consists of two of the largest acid water treatment plants in South America (the West one with capacity of 3,000 m3/hour and the East one with 2,700 m3/hour). Early works are currently being performed on site, preparing the permanent platforms and laydown areas for the East and West plants, in addition to the Class 2 estimate, Level 3 schedule and Execution Plan.

In this role, you will coordinate Environmental, Safety, and Health (ES&H) training and awareness of a project's ES&H program. You will work with experts to review course materials and awareness strategies and assist with the processes for content delivery. Your efforts to optimize training and communication will help the ES&H program achieve continuous improvement goals for health and safety on the job.

• Developing and coordinating process improvement activities, including drafting learning, training, and marketing materials, and obtaining cost-effective quotes for external printing and copying of corporate bulletins, brochures, poster designs, and other marketing materials ready for computer design.
• Maintaining and modifying the departmental intranet and its contents, including the creation and maintenance of team websites.
• Responsible for developing and implementing proposed revisions and additions to the departmental website architecture.
• Creating forms and other web-based technology methods to improve user effectiveness and responsiveness.
• Researching activities related to process improvement, such as database functionality and web design.
• Gathering the necessary data to prepare reports on critical elements and other supplementary reports, as needed.
• Participating in departmental staff meetings and status tasks as required.
• Coordinating with the Senior Process Improvement Specialist, the Process Improvement Manager, and/or the corporate ES&H management to obtain approval for work as it is completed.
• Supporting Senior Process Improvement Specialists in developing training and launching, and promoting corporate ES&H initiatives and campaigns.

Requires a Bachelor's degree in Civil Engineering, Mining Engineering, Industrial Enginnering (or international equivalent) related to environmental, safety, health, education, or a science-related discipline and less than 1 year of relevant experience.

• Technical knowledge of computer-based training development software, Ms Office package.
• Technical knowledge of desktop publishing software Adobe Suite, web developer SharePoint, FrontPage programming code, and incorporation of Flash in training products.
• Knowledge of learning and development systems, applications for both ES&H and automation methods, and the application of computers to associated process improvement tasks.
• Knowledge of regulatory and industry standards and criteria relevant to ES&H learning and development needs.
• Good knowledge of computer illustrations and web design packages.
• General knowledge of writing and producing training, marketing, and communication tools.
• Work familiarity with Bechtel's environmental, safety, and health processes and procedures (for internal or former Bechtel candidates).
• Demonstrated skill in oral and written communication and in preparing clear and complete correspondence.

For decades, Bechtel has worked to inspire the next generation of engineers and beyond Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth.

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law.

Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to .

Job description:

DISCOVER A BRIGHTER FUTURE:

At South32, we're meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.

As a collaborative, caring and inclusive company, there's no better place to make a genuine difference. Together we're making a positive, global impact that has the potential to change lives.

Whatever career path you choose, we'll support you every step of the way to learn, grow and succeed. So, join us, step towards a brighter future and leave your legacy.

ABOUT HILLSIDE

Our Hillside Aluminium smelter in Richards Bay produces high-quality, primary aluminium for the domestic and export markets.

WHAT SOUTH32 OFFER:

Annual short-term incentive bonus that recognizes both your individual performance and the overall success of the business.

Eligible employees will receive an employer contribution towards the company-elected retirement fund.

South 32 will support assistance for part-time studies aligned to role requirements and business needs at accredited institutions to eligible employees.

ABOUT THE ROLE:

This role is a permanent full-time position.

As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.

Other key responsibilities include, but aren't limited to:

• Execute strategies to analyse performance and initiate improvement actions (e.g. dispatch control and analysis; plant / fleet statistical process control; production execution improvement);
• Adhere to standards and critical controls required to manage HSECQ and operational material risks, legal obligations and South32 and ISO Standards;
• Conduct investigations of relevant Events. Execute the production equipment work strategies for SAP;
• Assist to develop, review and maintain standard operating procedures to support the safe execution of production work;
• Execute all duties in line with statutory legislation, and South32 standards and requirements;
• Ensure timely and accurate reporting of all events and hazards and participate in workplace investigations or observations as required;
• Contribute to building a cohesive working environment;
• Actively participate in all people performance and development initiatives to ensure the team's performance meets the required standards;
• Build, support and maintain healthy diverse internal (peers / team members / managers) as well as external (service providers etc.) relationships and implement remedial actions were required to ensure achievement of organisational goals.

ABOUT YOU:

You will have experience and demonstrate capability in the following:

• A minimum of 4 – 6 years' work experience;
• Production / Process Control Improvement experience within a heavy industry environment;
• Valid Code B (08) Driver's license is essential.

Qualifications for this role are:

• Degree/BTECH in Mechanical Engineering/ Chemical Engineering.

South32 is committed to building and maintaining an inclusive and diverse workforce that reflects the communities in which we operate.  We provide a recruitment process that is fair, equitable and accessible for all and we encourage candidates from all backgrounds to apply.

Please apply online by entering the preferred position reference number on our website 

This advertisement will close on  16 October 2025.

Profile description:

As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.