17 Productivity jobs in South Africa

warehouse productivity lead

R400000 - R1200000 Y MyRunway

Posted today

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Job Description

Johannesburg

ROLE OVERVIEW

You know how to keep a warehouse humming, processes smooth, and teams performing. Now you just need the right company to back you.

Hi, we're MyRunway. We're a South African online fashion retailer with big ideas and a fast-growing footprint. Our warehouse is the engine of MyRunway - and we're looking for a Warehouse Productivity Lead who can help it run at full throttle.

We're after someone who's part people leader, part process improver, and 100% hands-on. If you've got experience in warehouse, logistics, or operations and love driving performance through people and process, this is the role for you.

KEY RESPONSIBILITIES

  • Boost productivity on the warehouse floor with smart process improvements and efficiency hacks.
  • Lead, coach, and inspire the team to work smarter, faster, and together.
  • Spot bottlenecks and implement practical solutions that improve speed, accuracy, and output.
  • Support the Senior Warehouse Manager in managing daily operations.
  • Champion continuous improvement and share ideas to take the warehouse to the next level.

PERSONAL SKILLS AND ATTRIBUTES

  • Previous leadership experience - you've led a team and thrived
  • HR experience is a plus - you know how to support and grow your people

  • Confident using Google Suite (Docs, Sheets, Drive)

  • Organised, proactive, and ready to roll up your sleeves

EXPERIENCE

  • Relevant degree or diploma in logistics, supply chain, operations, or related field

  • Proven experience in warehouse management, logistics, or operations - you've been there, done that

Runway is committed to transformation and redressing of past inequalities. Our employment equity goals will be taken into account in our selection process.

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Warehouse Productivity Lead

R900000 - R1200000 Y MyRunway

Posted today

Job Viewed

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Job Description

You know how to keep a warehouse humming, processes smooth, and teams performing. Now you just need the right company to back you.

Hi, we're MyRunway. We're a South African online fashion retailer with big ideas and a fast-growing footprint. Our warehouse is the engine of MyRunway - and we're looking for a Warehouse Productivity Lead who can help it run at full throttle.

We're after someone who's part people leader, part process improver, and 100% hands-on. If you've got experience in warehouse, logistics, or operations and love driving performance through people and process, this is the role for you.

What you'll do

  • Boost productivity on the warehouse floor with smart process improvements and efficiency hacks.
  • Lead, coach, and inspire the team to work smarter, faster, and together.
  • Spot bottlenecks and implement practical solutions that improve speed, accuracy, and output.
  • Support the Senior Warehouse Manager in managing daily operations.
  • Champion continuous improvement and share ideas to take the warehouse to the next level.

What we're looking for

  • Relevant degree or diploma in logistics, supply chain, operations, or related field
  • Proven experience in warehouse management, logistics, or operations - you've been there, done that
  • Previous leadership experience - you've led a team and thrived
  • HR experience is a plus - you know how to support and grow your people
  • Confident using Google Suite (Docs, Sheets, Drive)
  • Organised, proactive, and ready to roll up your sleeves

Runway is committed to transformation and redressing of past inequalities. Our employment equity goals will be taken into account in our selection process.

Job Types: Full-time, Permanent

Application Question(s):

  • What is your current or most recent salary? (CTC)
  • What is your salary expectation for this role? (CTC)

Education:

  • Bachelors (Preferred)

Experience:

  • warehouse leadership: 3 years (Preferred)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Junior Productivity Solutions Analyst

Bryanston, Gauteng R350000 - R550000 Y AVI Limited

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Job Description

At our company, we believe in collaboration and innovation to drive exceptional results. Our Shared Services departments—spanning IT, Finance, HR, Logistics, Digital, Marketing, and Field Marketing—are essential to the growth of our industry-leading brands. We foster a high-performance culture where teamwork, accountability, and creative problem-solving are celebrated.

Our
AVI IT Shared Services Division
is the backbone of AVI's operational efficiency. As a proud SAP house, we utilise world-class ERP solutions to streamline operations and ensure seamless integration of technology across our businesses. The team is dedicated to maintaining robust systems and infrastructure, driving automation, improving processes, and safeguarding cybersecurity. By leveraging SAP and other cutting-edge tools, IT empowers our teams to work smarter, innovate, and deliver exceptional results.

Why Join Our Shared Services Team?

  • Drive Growth
    : Support and contribute to the success of our industry-leading brands.
  • Collaborative Culture
    : Thrive in a team-oriented environment that values accountability and innovation.
  • Impact & Growth
    : Play a key role in our brands' success while advancing your career in a supportive setting.
  • Shape the Future
    : Make a meaningful difference and help us shape the future of our business.

Grow, Innovate, Succeed
We have an incredible opportunity for a
Junior Productivity Solutions Analyst
at
AVI IT Shared Services Division
in
Bryanston, Johannesburg
. In this role, you will be primarily responsible for the design, build, test and implementation of Productivity Solutions that enable the business community to achieve their goals and objectives. This position works directly with business users, in conjunction with the Technical Analysts, to translate functional business requirements into technical specifications.

Reporting Structure:

  • Reports to:
    Productivity Solutions Manager
  • Direct Reports:
    None

Key Areas of Impact:

  • Interaction with business users from various functional areas to translate business process requirements into detailed technical specifications and presentations.
  • Design, build, maintain and support the SharePoint landscape / architecture to ensure sharing and managing of content, knowledge, and applications across the organisation.
  • Design, build, maintain and support workflow processes to enable business process digital transformation.
  • Design, build, maintain and support ITSM Solutions to enable an integrated platform for automating and adapting the organisations IT Service Management best practices.

What It Takes to Succeed:

Experience that set you up for success:

  • 1 to 2 years' working experience
  • Web Applications Design and Development
  • C#, HTML & CSS, JavaScript, Powershell. REST API's & SCOM
  • Proficiency in Relational Databases
  • MySQL, PostgreSQL or SQL Server
  • Development Languages
  • Microsoft ASP .NET, C#, Powershell Script
  • Proficiency in Object Oriented Software Development

Qualifications & Certifications that will contribute to your success:

  • A
    Degree/Diploma
    in
    Information Systems or Computer Science and/or Business
    is required.
  • Professional certifications
    in
    Microsoft Azure
    will be an advantage.

Take the Next Step with Us

At the heart of our
AVI Shared Services Divisions
is a commitment to excellence, collaboration, and continuous improvement. Here, you'll have the opportunity to work with talented professionals across multiple disciplines, allowing you to grow professionally. If you are passionate about making an impact, solving complex problems, and collaborating with others to drive excellence, this is the place for you.

This advertiser has chosen not to accept applicants from your region.

Junior Productivity Solutions Analyst

R180000 - R742856 Y AVI PVT. LTD

Posted today

Job Viewed

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Job Description

At our company, we believe in collaboration and innovation to drive exceptional results. Our Shared Services departments—spanning IT, Finance, HR, Logistics, Digital, Marketing, and Field Marketing—are essential to the growth of our industry-leading brands. We foster a high-performance culture where teamwork, accountability, and creative problem-solving are celebrated.

Our AVI IT Shared Services Division is the backbone of AVI's operational efficiency. As a proud SAP house, we utilise world-class ERP solutions to streamline operations and ensure seamless integration of technology across our businesses. The team is dedicated to maintaining robust systems and infrastructure, driving automation, improving processes, and safeguarding cybersecurity. By leveraging SAP and other cutting-edge tools, IT empowers our teams to work smarter, innovate, and deliver exceptional results.

Why Join Our Shared Services Team?

  • Drive Growth: Support and contribute to the success of our industry-leading brands.
  • Collaborative Culture: Thrive in a team-oriented environment that values accountability and innovation.
  • Impact & Growth: Play a key role in our brands' success while advancing your career in a supportive setting.
  • Shape the Future: Make a meaningful difference and help us shape the future of our business.

Grow, Innovate, Succeed We have an incredible opportunity for a Junior Productivity Solutions Analyst at AVI IT Shared Services Division in Bryanston, Johannesburg. In this role, you will be primarily responsible for the design, build, test and implementation of Productivity Solutions that enable the business community to achieve their goals and objectives. This position works directly with business users, in conjunction with the Technical Analysts, to translate functional business requirements into technical specifications.

Reporting Structure:

  • Reports to: Productivity Solutions Manager
  • Direct Reports: None

Key Areas of Impact:

  • Interaction with business users from various functional areas to translate business process requirements into detailed technical specifications and presentations.
  • Design, build, maintain and support the SharePoint landscape / architecture to ensure sharing and managing of content, knowledge, and applications across the organisation.
  • Design, build, maintain and support workflow processes to enable business process digital transformation.
  • Design, build, maintain and support ITSM Solutions to enable an integrated platform for automating and adapting the organisations IT Service Management best practices.

What It Takes to Succeed:

Experience that set you up for success:

  • 1 to 2 years' working experience
  • Web Applications Design and Development
  • C#, HTML & CSS, JavaScript, Powershell. REST API's & SCOM
  • Proficiency in Relational Databases
  • MySQL, PostgreSQL or SQL Server
  • Development Languages
  • Microsoft ASP .NET, C#, Powershell Script
  • Poficiency in Object Oriented Software Development

Qualifications & Certifications that will contribute to your success:

  • A Degree/Diploma in Information Systems or Computer Science and/or Business is required.
  • Professional certifications in Microsoft Azure will be an advantage.

Take the Next Step with Us

At the heart of our AVI Shared Services Divisions is a commitment to excellence, collaboration, and continuous improvement. Here, you'll have the opportunity to work with talented professionals across multiple disciplines, allowing you to grow professionally. If you are passionate about making an impact, solving complex problems, and collaborating with others to drive excellence, this is the place for you.

This advertiser has chosen not to accept applicants from your region.

Senior Warehouse Productivity Analyst

Sandton, Gauteng R900000 - R1200000 Y AB InBev Africa

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Job Description

Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
The
Key Purpose
of this role is to manage and support the BU (South) in ensuring Warehouses VLC is actively managed and continuously driving costs to an optimal level, whilst improving productivity and supporting enhanced service levels. Warehouses optimized to meet Inventory policy targets. The role will specifically focus on creation of processes and routines to manage effectiveness of Dedicated Warehouse Productivity and Safety.

Key Roles and Responsibilities:

  • Training material developed (Relevant Warehouse SOPs, OPLs) & Warehouse Dedicated Carrier sessions conducted
  • Warehouse Dedicated Scorecard Creation, visibility and routine communication to relevant stakeholders
  • 3rd Party contracts managed with standard SLA developed & implemented for picking, sorting and forklift operations
  • Telemetry Management and implementation and adoption of relevant systems (FMX; PRP; FLT Safety Scorecard etc.)
  • External Warehouse Contract Alignment and Routine SLA Management in accordance with Excellence Programme requirements.
  • Weekly review of inventory policy adherence to ensure SL targets achieved & avoid obsolescence product write off (Warehouse Stock Rotation Process adherence)
  • Dedicated Warehouse Equipment & Labour Sizing, maintenance, lease and space management
  • Routine KPI Tracking and Visibility (Daily; Weekly; Monthly)- including MBFU Capture; MBFU %; Sorting Productivity; Splitting Productivity; WNP; FNP; WQI; Dedicated Warehouse Annual Leave Management; DCBL; Bottle Loss
  • Support with Annual Inventory budgets & monthly LE agreed & signed off (SCO & Container Impairments)
  • Annual warehouse budgets & monthly LE's completed to achieve VLC & ZBB targets (Monthly Analysis, routine consolidation and management of Dedicated Warehouse VLC within budget)
  • Monthly DC visits conducted to audit warehouse processes, review storage capacity (FG & Containers) & review VLC results
  • Warehouse CAPEX Management & Warehouse Champions Value Add Initiatives Routines
  • Support Warehouse Productivity Specialist on Strategic Warehouse Productivity Projects roll out
  • Excellence Programmes- Accountable for LCP Warehouse Management Block; Routine Support provided to DPO Warehouse Pillar & VPO Logistics Pillar

Key Attributes and Competencies:

  • Advanced proficiency in Microsoft Office
  • SAP experience beneficial
  • Knowledge of all relevant legislative requirements
  • Knowledge of customer service principles
  • Good interpersonal skills / builds good relationships
  • Superior planning ability
  • Strong achievement orientation
  • Ability to adapt to and implement change effectively
  • Excellent coaching capability
  • Good analytical skills
  • Demonstrates initiatives and innovations
  • Demonstrates leadership skills
  • Organises information and analyses trends
  • Demonstrates appropriate levels of assertiveness
  • Drives a high-performance culture, to deliver sustainable results
  • Excellent decision-making skills

Minimum Requirements:

  • 3-year tertiary degree, preferably in Supply Chain and/Logistics
  • 2 years' experience within an FMCG Supply Chain and/Logistics environment operating at a managerial level

Additional Information:

  • Band: VII

ABInBev is an equal opportunity employer, and all appointments will be made in line with ABInBev employment equity plan and talent requirements.

The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short-listing.

This advertiser has chosen not to accept applicants from your region.

Service Owner, End User Productivity

Johannesburg, Gauteng Standard Bank Group

Posted 11 days ago

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Job Description

Get AI-powered advice on this job and more exclusive features.

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Overview

The Service Owner is responsible for overseeing the alignment of IT services with business goals and ensuring the delivery of seamless and high-quality IT solutions. This role serves as the primary liaison between business stakeholders and IT teams, ensuring that IT services, infrastructure, and technology initiatives support business operations effectively. The incumbent will lead cross-functional teams, coordinate service management activities, and drive continuous improvement in IT service delivery to meet evolving business requirements. The role requires an in-depth understanding of both business processes and technology, alongside a strategic mindset to drive innovation and optimize service delivery.

Key Responsibilities

  • Lead and oversee the end-to-end delivery of IT services to business units, ensuring high levels of customer satisfaction and operational efficiency. Establish and manage service-level agreements (SLAs) and key performance indicators (KPIs) to measure service delivery effectiveness.
  • Coordinate and manage business IT requirements with the IT infrastructure and support teams, ensuring timely resolution of incidents and service requests. Assist with co-ordination of the DR tests, liaising with the Business Continuity Manager (BCM), 3rd parties, and relevant teams.
  • Engage with the Technology Owner and ensure that service and related IT infrastructure capacity meet the required capacity and performance needs by informing Feature teams of any organic or other capacity constraints allowing them to plan accordingly.
  • Evaluate that all service monitoring, alert and notification requirements are adequate, in place and regularly reviewed. Perform service reviews, monitoring and reporting on the availability, stability and performance of the services and delivery against required service levels.
  • Stay informed on audit findings and potential impact on the service offering. Take on the Major Incident Accountabilities as per the Major Incident Framework to support Service Restoration in the event of service failure and incidents, i.e. support the IT Portfolio Head to elicit feedback from Business on the extent of the internal and external impact of the incident if required.
  • Drive continuous improvement initiatives to enhance IT service delivery, ensuring that solutions are scalable, efficient, and cost-effective. Collaborate with business units to identify process inefficiencies and work with IT teams to design and implement technological solutions.
  • Manage the implementation of new IT services or solutions, ensuring smooth transitions and minimal disruption to business operations. Lead IT service-related projects, ensuring adherence to timelines, budgets, and quality standards. Coordinate resources, identify risks, and resolve issues to ensure successful project delivery. Participate in the development and execution of IT strategies, projects, and programs aligned with organizational goals.
  • Oversee the resolution of critical incidents and problems, ensuring that root causes are identified and preventive measures are implemented. Develop incident management strategies that minimize service disruptions and improve service recovery times.
  • Ensure that all IT services comply with organizational policies, legal regulations, and industry standards.

Qualifications

Education and Certifications

  • Degree/Diploma in BSc / BCom in Information Systems/ Business Management or relevant work experience.
  • Project Management Certification.
  • ITIL Foundation.
  • Industry Recognised Business Process Certification.

Experience Required

  • Professional experience in IT service management or business technology services, with a proven track record of managing IT service delivery.
  • Leadership or supervisory role, overseeing cross-functional teams, managing business-critical IT services, or leading IT projects.
  • Experience in a large, complex business environment (corporate, government, or enterprise-level) is highly preferred.
  • Demonstrated experience in managing end-to-end IT projects, with a solid understanding of project management methodologies such as Agile, Scrum, or Waterfall.
  • Excellent communication skills with experience in engaging with Business partners and translating technical Requirements into Business Value.

Behavioural Competencies

  • Adopting Practical Approaches
  • Articulating Information
  • Convincing People
  • Developing Expertise
  • Directing People
  • Embracing Change
  • Empowering Individuals
  • Establishing Rapport
  • Examining Information
  • Exploring Possibilities
  • Generating Ideas
  • Interacting with People
  • Making Decisions
  • Meeting Timescales
  • Providing Insights
  • Team Working
  • Understanding People
  • Upholding Standards

Technical Competencies

  • Benefits Management
  • Business Continuity and Disaster Recovery Planning
  • Emerging Technology Monitoring
  • Financial Management (IT)
  • IT Strategy & Planning
  • Project Management (Project Mgmt)
  • Quality Assurance
  • Service Level Management
  • Service Management Processes
  • Stakeholder Management (IT)
  • Written Communication

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Business Development and Sales

#J-18808-Ljbffr
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Service Owner, End User Productivity

Johannesburg, Gauteng Standard Bank of South Africa Limited

Posted 14 days ago

Job Viewed

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Job Description

Location: ZA, GP, Johannesburg, 30 Baker Street

The Service Owner is responsible for overseeing the alignment of IT services with business goals and ensuring the delivery of seamless and high-quality IT solutions. This role serves as the primary liaison between business stakeholders and IT teams, ensuring that IT services, infrastructure, and technology initiatives support business operations effectively. The incumbent will lead cross-functional teams, coordinate service management activities, and drive continuous improvement in IT service delivery to meet evolving business requirements. The role requires an in-depth understanding of both business processes and technology, alongside a strategic mindset to drive innovation and optimize service delivery.

Qualifications

  • Degree/Diploma in BSc / BCom in Information Systems/ Business Management or relevant work experience.
  • Project Management Certification.
  • ITIL Foundation.
  • Industry Recognised Business Process Certification.

Experience Required:

  • Professional experience in IT service management or business technology services, with a proven track record of managing IT service delivery.
  • Leadership or supervisory role, overseeing cross-functional teams, managing business-critical IT services, or leading IT projects.
  • Experience in a large, complex business environment (corporate, government, or enterprise-level) is highly preferred.
  • Demonstrated experience in managing end-to-end IT projects, with a solid understanding of project management methodologies such as Agile, Scrum, or Waterfall.
  • Excellent communication skills with experience in engaging with Business partners and translating technical Requirements into Business Value.
Additional Information

Key Responsibilities:

  • Lead and oversee the end-to-end delivery of IT services to business units, ensuring high levels of customer satisfaction and operational efficiency. Establish and manage service-level agreements (SLAs) and key performance indicators (KPIs) to measure service delivery effectiveness.
  • Coordinate and manage business IT requirements with the IT infrastructure and support teams, ensuring timely resolution of incidents and service requests. Assist with co-ordination of the DR tests, liaising with the Business Continuity Manager (BCM), 3rd parties, and relevant teams.
  • Engage with the Technology Owner and ensure that service and related IT infrastructure capacity meet the required capacity and performance needs by informing Feature teams of any organic or other capacity constraints allowing them to plan accordingly.
  • Evaluate that all service monitoring, alert and notification requirements are adequate, in place and regularly reviewed. Perform service reviews, monitoring and reporting on the availability, stability and performance of the services and delivery against required service levels.
  • Stay informed on audit findings and potential impact on the service offering. Take on the Major Incident Accountabilities as per the Major Incident Framework to support Service Restoration in the event of service failure and incidents, i.e. support the IT Portfolio Head to elicit feedback from Business on the extent of the internal and external impact of the incident if required.
  • Drive continuous improvement initiatives to enhance IT service delivery, ensuring that solutions are scalable, efficient, and cost-effective. Collaborate with business units to identify process inefficiencies and work with IT teams to design and implement technological solutions.
  • Manage the implementation of new IT services or solutions, ensuring smooth transitions and minimal disruption to business operations. Lead IT service-related projects, ensuring adherence to timelines, budgets, and quality standards. Coordinate resources, identify risks, and resolve issues to ensure successful project delivery. Participate in the development and execution of IT strategies, projects, and programs aligned with organizational goals.
  • Oversee the resolution of critical incidents and problems, ensuring that root causes are identified and preventive measures are implemented.Develop incident management strategies that minimize service disruptions and improve service recovery times.
  • Ensure that all IT services comply with organizational policies, legal regulations, and industry standards.
  • Adopting Practical Approaches
  • Articulating Information
  • Developing Expertise
  • Directing People
  • Empowering Individuals
  • Examining Information
  • Exploring Possibilities
  • Generating Ideas
  • Interacting with People
  • Making Decisions
  • Providing Insights
  • Team Working
  • Upholding Standards
  • Benefits Management
  • Business Continuity and Disaster Recovery Planning
#J-18808-Ljbffr
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About the latest Productivity Jobs in South Africa !

Service Owner, End User Productivity

R1800000 - R2500000 Y Standard Bank

Posted today

Job Viewed

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Job Description

Job Overview

Business Segment: Group Functions

Location: ZA, GP, Johannesburg, 30 Baker Street

Job Type: Full-time

Job Ref ID: A-0002

Date Posted: 9/25/2025

Job Description

The Service Owner is responsible for overseeing the alignment of IT services with business goals and ensuring the delivery of seamless and high-quality IT solutions. This role serves as the primary liaison between business stakeholders and IT teams, ensuring that IT services, infrastructure, and technology initiatives support business operations effectively. The incumbent will lead cross-functional teams, coordinate service management activities, and drive continuous improvement in IT service delivery to meet evolving business requirements. The role requires an in-depth understanding of both business processes and technology, alongside a strategic mindset to drive innovation and optimize service delivery.

Qualifications

Degree/Diploma in BSc / BCom in Information Systems/ Business Management or relevant work experience.

Project Management Certification.

ITIL Foundation.

Industry Recognised Business Process Certification.

Experience Required:

Professional experience in IT service management or business technology services, with a proven track record of managing IT service delivery.

Leadership or supervisory role, overseeing cross-functional teams, managing business-critical IT services, or leading IT projects.

Experience in a large, complex business environment (corporate, government, or enterprise-level) is highly preferred.

Demonstrated experience in managing end-to-end IT projects, with a solid understanding of project management methodologies such as Agile, Scrum, or Waterfall.

Excellent communication skills with experience in engaging with Business partners and translating technical Requirements into Business Value.

Additional Information

Key Responsibilities:

Lead and oversee the end-to-end delivery of IT services to business units, ensuring high levels of customer satisfaction and operational efficiency. Establish and manage service-level agreements (SLAs) and key performance indicators (KPIs) to measure service delivery effectiveness.

Coordinate and manage business IT requirements with the IT infrastructure and support teams, ensuring timely resolution of incidents and service requests. Assist with co-ordination of the DR tests, liaising with the Business Continuity Manager (BCM), 3rd parties, and relevant teams.

Engage with the Technology Owner and ensure that service and related IT infrastructure capacity meet the required capacity and performance needs by informing Feature teams of any organic or other capacity constraints allowing them to plan accordingly.

Evaluate that all service monitoring, alert and notification requirements are adequate, in place and regularly reviewed. Perform service reviews, monitoring and reporting on the availability, stability and performance of the services and delivery against required service levels.

Stay informed on audit findings and potential impact on the service offering. Take on the Major Incident Accountabilities as per the Major Incident Framework to support Service Restoration in the event of service failure and incidents, i.e. support the IT Portfolio Head to elicit feedback from Business on the extent of the internal and external impact of the incident if required.

Drive continuous improvement initiatives to enhance IT service delivery, ensuring that solutions are scalable, efficient, and cost-effective. Collaborate with business units to identify process inefficiencies and work with IT teams to design and implement technological solutions.

Manage the implementation of new IT services or solutions, ensuring smooth transitions and minimal disruption to business operations. Lead IT service-related projects, ensuring adherence to timelines, budgets, and quality standards. Coordinate resources, identify risks, and resolve issues to ensure successful project delivery. Participate in the development and execution of IT strategies, projects, and programs aligned with organizational goals.

Oversee the resolution of critical incidents and problems, ensuring that root causes are identified and preventive measures are implemented. Develop incident management strategies that minimize service disruptions and improve service recovery times.

Ensure that all IT services comply with organizational policies, legal regulations, and industry standards.

Behavioural Competencies:

Adopting Practical Approaches

Articulating Information

Convincing People

Developing Expertise

Directing People

Embracing Change

Empowering Individuals

Establishing Rapport

Examining Information

Exploring Possibilities

Generating Ideas

Interacting with People

Making Decisions

Meeting Timescales

Providing Insights

Team Working

Understanding People

Upholding Standards

Technical Competencies:

Benefits Management

Business Continuity and Disaster Recovery Planning

Emerging Technology Monitoring

Financial Management (IT)

IT Strategy & Planning

Project Management (Project Mgmt)

Quality Assurance

Service Level Management

Service Management Processes

Stakeholder Management (IT)

Written Communication

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or

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Process Improvement Specialist

R900000 - R1200000 Y Pele Energy Group

Posted today

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Job Description

We are seeking a highly motivated and experienced Process Improvement Specialist to join the Operations team. The individual will be instrumental in driving continuous improvement initiatives across all business units in the organization. Ensuring adherence to ISO 9001:2015 standards and enhancing overall operational efficiency. To analyse existing processes, identify areas for optimization, implement solutions that streamline workflows, reduce waste, and improve product as well as service quality.

Requirements

Process Analysis and Assessment

  • Conduct analyses of current business processes in IPP operations, asset management, and solar plant construction to identify inefficiencies, bottlenecks, and areas for improvement.
  • Map and document processes using flowcharts, process mapping software, and other relevant tools.

Process Optimisation & Continuous Improvement

  • Identify and implement process improvements aligned with ISO 9001:2015, ISO Asset Management), and best practices in renewable energy and infrastructure projects.
  • Develop and implement Lean, Six Sigma, and Kaizen-based improvement strategies to enhance operational efficiency and reduce costs.
  • Standardise asset management, procurement, and maintenance processes to optimise performance across the organisation.
  • Ensure that improvements align with NERSA, Eskom Grid Code, SANS, and other industry regulations.

Data Collection, Performance Monitoring, and Reporting

  • Collect and analyse operational data to track efficiency, identify trends, and validate improvements.
  • Define and monitor Key Performance Indicators (KPIs) related to solar plant efficiency, downtime reduction, asset performance, and maintenance schedules.
  • Utilise statistical tools and data-driven decision-making techniques to validate and optimise improvements.

Compliance and Risk Management

  • Ensure all process improvement initiatives align with the organisation's Quality Management System (QMS) and ISO 9001:2015 standards.
  • Participate in internal and external audits and work closely with the compliance and risk management teams to address process gaps.
  • Support risk assessments for process inefficiencies, compliance failures, and operational vulnerabilities.

Cross-Functional Collaboration & Stakeholder Engagement

  • Work closely with internal business unit teams to implement and sustain improvements.
  • Facilitate workshops, training sessions, and change management initiatives to ensure smooth adoption of new processes.
  • Engage with suppliers, vendors, and contractors to drive supply chain and vendor quality improvements.

Digital Transformation & Technology Integration

  • Support the implementation and optimisation of digital tools, including ERP systems, SharePoint, Basecamp, SCADA, and CMMS (Computerised Maintenance Management Systems).
  • Identify opportunities for automation and digitisation of processes to improve efficiency and reduce manual effort.
  • Ensure alignment between process improvements and the organisation's IT and data strategy.

Desired Skills & Qualifications

Education:

  • Undergraduate degree in Industrial Engineering, Business Administration, Quality Management, Operations Management, or a related field that provides a strong foundation in process analysis, quality principles, and improvement methodologies.

Experience:

  • 5-7 years of demonstrable work experience in process improvement, quality management, or operational efficiency roles, preferably in the renewable energy, utilities, or infrastructure sectors.
  • Proven experience in applying Lean, Six Sigma, Kaizen, or other process improvement methodologies to achieve measurable business results. Lean Six Sigma Green Belt or Black Belt certification is advantageous.
  • Strong understanding of ISO 9001:2015 and Quality Management Systems (QMS). Experience with ISO Asset Management) is an advantage.
  • Exposure to NERSA regulations, Eskom compliance standards, SANS, and environmental regulations is preferred.
  • Experience working in solar PV plant construction, operation, and asset management is a plus.

Skills:

  • Process Analysis and Design.
  • Quality Management Systems.
  • Improvement Methodologies
  • Data Analysis and Problem-Solving.
  • Project Management.
  • Communication and Interpersonal Skills.
  • Software Proficiency
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Manager, MIS & Process Improvement

Johannesburg, Gauteng Standard Bank of South Africa Limited

Posted 3 days ago

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Job Description

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.

Qualifications

Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required

This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.

Operations

1-2 years:

  • Experience in business analysis, process flow and business process improvement.

5-7 years:

  • Experience in Data analytics and BI technologies.
Additional Information
  • Adopting Practical Approaches
  • Challenging Ideas
  • Documenting Facts
  • Examining Information
  • Exploring Possibilities
  • Interacting with People
  • Interpreting Data
  • Taking Action
  • Team Working
  • Data Analysis
  • Data Integrity
  • Business Intelligence using Qlik Sense
  • Knowledge of Banking & Financial Service
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