220 Product Lead jobs in South Africa
Product Lead
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Job Description
Who are we?
Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward. Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realize their dreams.
What will you do?
The Product Lead for Sanlam Group Loyalty & Rewards (supporting SLS) will manage the overall product and delivery streams within Sanlam Life & Savings (SLS), working closely with the product houses SRM, SRS, Glacier, Sanlam Connect, and Sanlam Corporate. The role focuses on developing and embedding the customer value proposition (CVP) into these product houses, ensuring seamless alignment of timelines, execution, and delivery management. You will own the end-to-end roadmap, coordinate across multiple stakeholders, and ensure that Loyalty & Rewards product is consistently integrated into SLS offerings as part of Sanlam's broader digital and loyalty strategy.
What will make you successful in this role?
Product Strategy & CVP Development
Define and align CVP with SLS product houses (SRM, SRS, Glacier, Connect, Corporate).
Embed rewards and loyalty mechanisms into existing and new product offerings.
Balance customer acquisition, retention, and engagement objectives with SLS business goals.
Delivery & Execution
Manage the overall product and delivery roadmap across SLS, ensuring milestones are achieved.
Coordinate with Tech, Data, and Ops teams to deliver integrations and product rollouts.
Monitor dependencies across business units and proactively mitigate delivery risks.
Ensure the team backlog is visible, transparent, and prioritised, giving all stakeholders clarity on delivery commitments.
Help manage and remove impediments that block Tech, Design, and Product Owners, enabling them to deliver effectively on requirements from product houses.
Stakeholder & Partner Management
Serve as the key product interface between Sanlam Group Loyalty & Rewards and SLS product houses.
Facilitate ongoing alignment with SLS leadership and Sanlam FinTech.
Drive collaboration with marketing, legal, and compliance to ensure seamless delivery.
Governance & Compliance
Oversee delivery governance and ensure compliance with regulatory requirements.
Track delivery outcomes, report progress, and align with broader programme governance.
Qualification And Experience
Degree or Diploma and the required Certification with 8 to 10 years related experience.
Knowledge and Skills
Strong product management and delivery leadership experience in financial services.
Experience working with multiple product houses or business units.
Proven stakeholder management skills at senior and executive level.
Deep understanding of customer value propositions and rewards integration.
Personal Attributes
Balances stakeholders - Contributing through others
Directs work - Contributing through others
Manages complexity - Contributing through others
Plans and aligns - Contributing through others
Optimises work processes - Contributing through others
Build a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Being resilient - Contributing through others
Collaborates - Contributing through others
Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
Product Design Lead
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Job Description
We are seeking an experienced and visionary User Experience Lead to drive the strategy, architecture, and execution of world-class user experiences for our clients. This is a client-facing role that requires excellent communication and presentation skills in English. The ideal candidate will work closely with clients to gather requirements, propose the best information architecture, and define the most effective user experience solutions whether for marketing websites or full-scale digital products.
In addition to client engagement, this role will guide and mentor designers, ensuring that the team delivers cohesive, high-impact design outcomes that balance user needs with business objectives.
Who We Want- A UX leader with strong expertise in user-centered design, architecture, and client engagement.
- Someone who can translate business requirements and client needs into clear, elegant, and impactful user journeys.
- A collaborator who thrives in cross-functional teams, bridging design, engineering, and business goals.
- A mentor who uplifts designers while maintaining a hands-on role in UX direction and solution design.
This position reports directly to the Head of Marketing, and collaborates closely with product managers, engineers, and client stakeholders.
Key ResponsibilitiesClient Engagement & UX Leadership
- Lead client workshops, requirement-gathering sessions, and stakeholder interviews.
- Translate client needs into information architecture, user flows, and wireframes.
- Propose the best UX solutions tailored to both marketing websites and product platforms.
- Present UX concepts and strategies to clients with confidence and clarity.
- Conduct user research, competitive benchmarking, and usability testing.
- Translate findings into actionable recommendations that improve customer satisfaction.
- Advocate for accessibility, inclusivity, and best practices in user experience.
- Oversee and evolve design frameworks and systems to ensure consistency across projects.
- Deliver high-level UX documentation (site maps, wireframes, prototypes).
- Collaborate with UI designers to transform UX concepts into visually compelling experiences.
- Work with product managers and engineers to ensure UX is feasible, scalable, and aligned with client objectives.
- Collaborate with marketing/content teams for unified brand storytelling across digital touchpoints.
- Facilitate design sprints, feedback loops, and cross-functional workshops.
- Lead and mentor a team of UX and UI designers.
- Provide clear direction, feedback, and support to elevate design quality.
- Foster a culture of innovation, collaboration, and client-first thinking.
- 6+ years of experience in UX design, information architecture, or product design.
- Proven experience leading client-facing projects from discovery to delivery.
- Expertise in UX tools: Figma, Framer, Adobe Creative Suite, and prototyping tools.
- Strong knowledge of design systems, usability testing, and UX methodologies.
- Demonstrated ability to propose and present UX strategies to clients.
- Fluent English communication and presentation skills are mandatory.
- Experience working on both marketing websites and product platforms.
- Motion/interaction design skills for enhancing user flows and storytelling.
- Strong portfolio demonstrating UX leadership and client-facing expertise.
Senior Product Design Lead
Posted today
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Requisition Details & Talent Acquisition Specialist
REQ Keabetswe Modise
Closing Date: 10 October 2025
Location
Nedbank 135 Rivonia Campus – Sandton - Hybrid
Cluster
Group Technology – Enterprise Design
Career Stream
Design
Leadership Pipeline
Manage Managers
Job Purpose
We are looking for a visionary Senior Product Design Lead to drive the design strategy and execution for our client and product onboarding portfolio. This role is pivotal in shaping human-centred, scalable, and future-ready experiences that align with business objectives and deliver measurable impact.
You will lead a team of designers, foster a culture of design excellence and innovation, and collaborate closely with product, engineering, research, and business stakeholders to ensure solutions are feasible, impactful, and delightful.
Job Responsibilities
Lead Design Strategy & Execution
- Translate strategic objectives and validated user problems into intuitive, scalable design solutions.
- Define and evolve design systems, guidelines, and frameworks to ensure consistency and efficiency.
Champion User-Centred Design
- Conduct and leverage user research, usability testing, and data insights to inform design decisions.
- Advocate for inclusive, accessible, and omni-channel experiences across all touchpoints.
Drive Innovation & Future Readiness
- Integrate AI-driven tools and emerging technologies into the design process to enhance efficiency and creativity.
- Promote service design thinking to deliver seamless end-to-end experiences.
Mentorship & Leadership
- Guide and mentor designers, fostering a growth mindset and culture of collaboration.
- Influence stakeholders through clear communication, storytelling, and co-creation workshops.
Operational Excellence
- Ensure alignment with technical infrastructure, design standards, and agile delivery practices.
- Manage timelines, priorities, and resources to deliver high-quality outputs on schedule.
Minimum Experience
- 8+ years in UI/UX or Product Design, with at least 3 years in a leadership role.
- Proven experience in leading design teams and delivering complex digital products at scale.
Qualifications
- Essential: Matric / Grade 12 / National Senior Certificate
- Preferred: Degree or Certification in Design, HCI, or related field from an accredited institution.
Skills & Exposure
- Design Tools: Figma, Miro (advanced proficiency).
- Prototyping: High-fidelity prototyping in Figma.
- Technical Acumen: Basic front-end understanding (HTML, CSS), strong grasp of software delivery at scale.
- Methodologies: Agile, Lean UX, and service design practices for omni-channel experiences.
Technical & Professional Knowledge
- Full Product Design lifecycle and Design Systems.
- AI as a design enabler and data-driven design practices.
- Strong understanding of UX metrics, analytics, and performance measurement.
- Familiarity with journey mapping, service design, and accessibility standards.
Behavioural Competencies
- High performance, purpose-led:Create a culture of purpose-led, client-centred, and values-driven performance.
- Driving Successful Customer Engagements
- Driving Innovation
- Building Talent
- Accountability
- Portfolio Management
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Please contact the Nedbank Recruiting Team
Lead Product Engineer
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Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver.
Job Description
DevOps
- Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
- Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
- Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
- Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
- Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
- Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
- Apply general design patterns and paradigms to deliver technical solutions
- Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / Azure Devops or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
- Use & configure modern observability techniques to provide a deeper understanding of the application. To do this, leverage e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRelic and distributed tracing like Zipkin/Jaeger etc.
- Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
- Debug existing source code and polish feature sets.
- Work with guilds and other technical SME's to improve and evolve technical products and services
- Apply unit testing frameworks and perform integration, validation and verification testing (apply knowledge of stubbing tools e.g. wiremock, hoverfly etc.)
- Apply version control and related concepts and techniques
- Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
- Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
- Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
- Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
- Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization
People
- Coach & mentor other engineers
- Conduct peer reviews, testing, problem solving within and across the broader team
- Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
- Participate as a subject matter expert in the development & development planning of the broader product engineering team
- Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)
Risk & Governance
- Identify technical risks and mitigate these (pre, during & post deployment)
- Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
- Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
- Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
- Deliver on time & on budget (always)
Education
Bachelor's Degree: Information Technology
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Lead Product Owner
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Job Description
As a Lead Product Owner, you will be responsible for both product success and people leadership. You will define the vision and strategy for a significant product area while leading and mentoring a talented team of Product Owners. This role requires a perfect blend of strategic thinking, deep product ownership expertise, and exceptional agile leadership to guide your team and stakeholders toward delivering exceptional value.
Your Key Responsibilities will include:
- Define, communicate, and drive the long-term vision, strategy, and roadmap for your product portfolio.
- Lead, mentor, and develop a team of Product Owners, fostering a culture of excellence, autonomy, and continuous improvement.
- Oversee the creation and prioritization of product backlogs and roadmaps, ensuring they align with strategic business goals and user needs.
- Act as the key liaison between senior leadership, business stakeholders, design, and engineering teams to ensure alignment and clear communication.
- Promote and refine our agile processes, ensuring teams are working effectively and delivering value iteratively.
- Drive a deep understanding of our customers' needs through market research, data analysis, and direct feedback to inform product decisions.
What You'll Bring to the Table
We're looking for a seasoned product professional with a proven track record of both building great products and leading people.
Essential Skills & Experience:
- Proven experience as a Product Owner in an agile environment, with a significant portion of that time in a senior or lead capacity.
- A strong background in leading and mentoring other Product Owners, with the ability to inspire and guide a team.
- The ability to develop a compelling product vision and a realistic roadmap to achieve it.
- Exceptional skills in communication and stakeholder management, with the ability to influence and align diverse groups of people.
- Deep knowledge of agile principles and methodologies (Scrum, Kanban) and how to apply them effectively at scale
A strong analytical mindset with experience using data and metrics to drive product decisions and measure success.
Certified Scrum Product Owner (CSPO), Certified Scrum Professional (CSP-PO), or similar advanced certification.
- Experience working in a fast-growing tech company or on enterprise-level products.
Why Join CloudSmiths
- Own a critical part of our product portfolio and directly influence the success of the business.
- We empower our leaders and trust them to make decisions and drive results.
- We offer hybrid and remote options to support a healthy work-life balance.
- We provide opportunities for professional development, training, and career progression.
- We offer an excellent salary, group life cover and an amazing wellness benefit.
Lead Product Engineer
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Job Description
We're looking for an experienced and driven Senior Product Engineer to take the lead in designing, implementing, and maintaining our next-generation, scalable, secure, and highly available cloud infrastructure on Amazon Web Services (AWS).
This is a critical role for a technical leader who is passionate about best practices, optimization, and mentoring. If you thrive on solving complex architecture challenges and automating everything, we want to talk to you.
Responsibilities
- Designing and implementing robust, enterprise-level AWS infrastructure solutions.
- Automating infrastructure provisioning from the ground up using Infrastructure as Code (IaC) tools.
- Monitoring, troubleshooting, and optimizing cloud environments for both performance and cost-efficiency.
- Enforcing security and compliance through meticulous IAM policies, encryption, and auditing controls.
- Collaborating closely with development and DevOps teams to enhance CI/CD pipelines.
- Leading incident response and mentoring junior engineers in cloud best practices.
Qualification and Experience
- 5+ years of experience in Cloud Engineering with a primary focus on AWS.
- Strong knowledge of core AWS Services (e.g., EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch).
- Expertise with IaC tools such as Terraform or AWS CloudFormation.
- Proficiency in scripting languages like Python or Bash.
- Familiarity with containerization technologies (Docker, ECS, EKS) and orchestration.
- Deep understanding of networking, security best practices, and overall cloud architecture principles.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Professional AWS Certifications (e.g., AWS Certified Solutions Architect – Professional).
- Experience with hybrid cloud or multi-cloud environments.
- Knowledge of DevOps practices and tools (Jenkins, GitLab CI/CD, etc.).
- Exposure to advanced monitoring and logging tools (Datadog, Prometheus, ELK stack).
Lead Product Engineer
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Job Description
Assistance needed on a 6 month project as per below:
Job Summary:
The Senior AWS Engineer is responsible for designing, implementing, and maintaining scalable, secure, and highly available cloud infrastructure on Amazon Web Services (AWS). This role involves leading cloud architecture initiatives, optimizing performance, ensuring security compliance, and mentoring junior engineers.
Key Responsibilities:
- Design and implement AWS-based infrastructure solutions using best practices.
- Automate infrastructure provisioning using Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation.
- Monitor, troubleshoot, and optimize cloud environments for performance and cost-efficiency.
- Ensure security and compliance through proper IAM policies, encryption, and auditing.
- Collaborate with DevOps, development, and security teams to support CI/CD pipelines and application deployments.
- Lead incident response and root cause analysis for cloud-related issues.
- Stay current with AWS services and recommend improvements or new technologies.
- Mentor junior engineers and contribute to knowledge sharing within the team.
Required Skills & Qualifications:
- Bachelor's degree in Computer Science, Engineering, or related field.
- 5+ years of experience in cloud engineering with a focus on AWS.
- Strong knowledge of AWS services (EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch, etc.).
- Proficiency in scripting languages (Python, Bash, etc.).
- Experience with IaC tools (Terraform, CloudFormation).
- Familiarity with containerization (Docker, ECS, EKS) and orchestration.
- Understanding of networking, security, and cloud architecture principles.
- AWS certifications (e.g., AWS Certified Solutions Architect – Professional) are a plus.
Preferred Qualifications:
- Experience with hybrid cloud or multi-cloud environments.
- Knowledge of DevOps practices and tools (Jenkins, GitLab CI/CD, etc.).
- Exposure to monitoring and logging tools (Datadog, Prometheus, ELK stack).
- Strong communication and leadership skills.
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Product Development Manager
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Job Description
To manage products throughout the product lifestyle as well as cooperate and work with others in the pursuit of team goals, providing specialist advice and support to all stakeholders
Ensuring optimal product rollout across the entire value chain
Role Purpose
As a Product Development Manager, you will lead the end-to-end development of innovative financial products that meet customer needs, align with business strategy, and comply with regulatory requirements. You will work cross-functionally with design, engineering, compliance, and commercial teams to bring new products to market and continuously improve existing offerings. A strong emphasis is placed on governance, audit remediation, and data privacy principles.
Key Responsibilities
- Drive the product development lifecycle from ideation to launch and post-launch optimization.
- Conduct market research, customer discovery, and competitor analysis to identify opportunities.
- Develop business cases, define product requirements, and prioritize features based on value and feasibility.
- Collaborate with UX/UI designers, engineers, and data teams to deliver high-quality digital experiences.
- Lead agile ceremonies and ensure timely delivery of product milestones.
- Monitor product performance using KPIs and customer feedback, and iterate accordingly.
- Ensure compliance with regulatory, privacy, and records management frameworks throughout the product lifecycle.
- Maintain strong governance practices, including documentation, decision tracking, and stakeholder alignment.
- Partner with Risk, Compliance, and Audit teams to remediate audit findings and proactively manage product risks.
Key Performance Indicators (KPIs)
- Audit Remediation: Timely and effective closure of audit findings related to product processes and controls.
- Governance: Adherence to governance frameworks, including product committee approvals, documentation standards, and decision traceability.
- Privacy & Records Management: Compliance with POPIA and internal records management policies; zero breaches or escalations.
- Product Delivery: On-time delivery of product milestones and releases.
- Customer Impact: Improvement in customer satisfaction, adoption, and retention metrics.
- Commercial Performance: Achievement of product revenue, margin, or growth targets.
Qualifications & Experience
- Bachelor's degree in Business, Finance, Computer Science, or related field (Honours/Master's preferred).
- 3-5 years of experience in product development or product management, ideally in financial services or fintech.
- Proven track record of launching successful products in a digital environment.
- Strong understanding of agile methodologies, product lifecycle management, and go-to-market strategies.
- Experience working with cross-functional teams and managing multiple stakeholders.
Skills & Competencies
- Strategic thinking and commercial acumen
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management
- Familiarity with tools like Jira, Confluence, Figma, and data dashboards like PowerBi
- Knowledge of APIs, digital platforms, and customer experience design
- Understanding of regulatory, privacy, and governance frameworks in financial services
fnb
*Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. *
11/09/25
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Product Development Manager
Posted today
Job Viewed
Job Description
Job Description
To manage products throughout the product lifestyle as well as cooperate and work with others in the pursuit of team goals, providing specialist advice and support to all stakeholders
Ensuring optimal product rollout across the entire value chain
Role Purpose
As a Product Development Manager, you will lead the end-to-end development of innovative financial products that meet customer needs, align with business strategy, and comply with regulatory requirements. You will work cross-functionally with design, engineering, compliance, and commercial teams to bring new products to market and continuously improve existing offerings. A strong emphasis is placed on governance, audit remediation, and data privacy principles.
Key Responsibilities
- Drive the product development lifecycle from ideation to launch and post-launch optimization.
- Conduct market research, customer discovery, and competitor analysis to identify opportunities.
- Develop business cases, define product requirements, and prioritize features based on value and feasibility.
- Collaborate with UX/UI designers, engineers, and data teams to deliver high-quality digital experiences.
- Lead agile ceremonies and ensure timely delivery of product milestones.
- Monitor product performance using KPIs and customer feedback, and iterate accordingly.
- Ensure compliance with regulatory, privacy, and records management frameworks throughout the product lifecycle.
- Maintain strong governance practices, including documentation, decision tracking, and stakeholder alignment.
- Partner with Risk, Compliance, and Audit teams to remediate audit findings and proactively manage product risks.
Key Performance Indicators (KPIs)
- Audit Remediation: Timely and effective closure of audit findings related to product processes and controls.
- Governance: Adherence to governance frameworks, including product committee approvals, documentation standards, and decision traceability.
- Privacy & Records Management: Compliance with POPIA and internal records management policies; zero breaches or escalations.
- Product Delivery: On-time delivery of product milestones and releases.
- Customer Impact: Improvement in customer satisfaction, adoption, and retention metrics.
- Commercial Performance: Achievement of product revenue, margin, or growth targets.
Qualifications & Experience
- Bachelor's degree in Business, Finance, Computer Science, or related field (Honours/Master's preferred).
- 3-5 years of experience in product development or product management, ideally in financial services or fintech.
- Proven track record of launching successful products in a digital environment.
- Strong understanding of agile methodologies, product lifecycle management, and go-to-market strategies.
- Experience working with cross-functional teams and managing multiple stakeholders.
Skills & Competencies
- Strategic thinking and commercial acumen
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management
- Familiarity with tools like Jira, Confluence, Figma, and data dashboards like PowerBi
- Knowledge of APIs, digital platforms, and customer experience design
- Understanding of regulatory, privacy, and governance frameworks in financial services
fnb
LI-LK1
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
11/09/25
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Manager, Product Development
Posted today
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Job Description
Job Overview
Business Segment: Corporate & Investment Banking
Location: ZA, GP, Johannesburg, 30 Baker Street
Job Type: Full-time
Job Ref ID: A-0001
Date Posted: 10/3/2025
Job Description
To lead and manage the end-to-end product development process, by defining the customer discovery and design thinking strategies, so as to oversee project execution and launch new digital products. To collaborate with cross-functional teams, conduct market research, and leverage their expertise to ensure the timely delivery of innovative products that meet customer needs and align with business objectives.
Develop and define the Customer Discovery and Design Thinking Strategy in line with the Innovation-as-a-Service and the Group Innovation strategies, setting the research, discovery and design standards and methodologies to be utilised within the area of expertise.
Identify and track new digital solution design trends, emerging digital product discoveries and business opportunities, so that they may be applied during the customer discovery and design thinking phase of the digital value stream, to ensure continuous competitiveness with the latest market development and to meet the requirements of all key stakeholders.
Understand and co-create innovative Ecosystems and Platforms, in collaboration with the Product Owners, Platform Owners and Product Managers, by supporting team members to drive the targeted execution of solutions in order to ensure that all the Digital Product Solutions are well established and managed with regards to key stakeholder requirements.
Develop customer discovery and design thinking standards in consultation with the organisation and solution owners to ensure consistency and compatibility in approaches to solution definitions and developments.
Facilitate target-state client journey mapping, by understanding the motivational drivers of clients, customers and/or solution users, and the moments that matter to derive possible solution features as required to be part of a target state; while being cognisant of individual client journeys and customer experience touchpoints, to develop a Digital Product Solution experience that will enhance customer satisfaction
Qualifications
Degree: Business Commerce (Min)
Post Graduate Qualification: Business Commerce (Pref)
Additional Information
Experience Required: Digital & eCommerce
5-7 Years: Experience throughout the entire value stream of design thinking and the requirements in each. Proven experience in problem definition and solution development across a wide array of projects; Proven experience in leading specialised research and data and analytics teams. Proven experience scoping and driving design sprints, prototyping and testing solutions.
5-7 Years: Consume and comprehend general IT / technology applications and aspects, such as architecture diagrams, API and SRE, utilising data, analytics, research and development to oversee and drive system and software enhancements, stand their ground with technology and system experts, in order to ensure and drive IT lifecycle management related to process engineering product offerings across the African continent and the Group.
5-7 Years: Drive a multifunctional team and provide advise and insight pertaining to Digital enhancements, developments and industry research, to enable strategic business decisions. Engage and collaborate with other enabling/supporting functions across the Standard Bank Group (e.g., Compliance, Legal, IT, and Research & Operations) to obtain support/ information to manage the end-to-end product value stream. Engage with Finance to analyse product/project financial performance, planning and budgeting.
Behavioural Competencies:
Adopting Practical Approaches
Challenging Ideas
Convincing People
Exploring Possibilities
Generating Ideas
Technical Competencies:
Banking Process & Procedures
Coaching and Mentoring
Financial Acumen
IT Programme Management
Performance Management
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or