62 Product Knowledge jobs in Cape Town

Job Description: We are seeking a motivated Sales Associate to join our team. The ideal candidate will have excellent communication skills, a passion for sales, and a customer-centric mindset. In this role, you will be responsible for providing exceptional customer service, generating sales, and building lasting relationships with our customers. Responsibilities: Greeting customers and providing a positive and welcoming experience Demonstrating and recommending products to customers based on their needs Processing transactions accurately and efficiently Meeting and exceeding sales targets and goals Maintaining knowledge of current products and services Participating in team meetings and training sessions Providing feedback to management on customer needs and preferences Requirements: High school diploma or equivalent Excellent communication and customer service skills Ability to work well in a team environment Strong attention to detail and accuracy Ability to multitask and prioritize tasks effectively Knowledge of sales techniques and strategies is a plus, but not required If you are a self-motivated individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

Mia Mélange is looking for an experienced retail shop assistant who is amazing at sales We are looking for someone very energetic and enthusiastic to join our team The candidate needs to be professional and have at least five years experience in retail, preferably selling gifting, lifestyle and homeware products to the tourist and high-end local market. The position is primarily based in Stellenbosch, but the candidate should be able to work some shifts in our Cape Town stores if required.

COMPLETE THIS FORM TO APPLY: (only applicants who have completed the form will be accepted)

JOB DESCRIPTION:

- sales assistant in our retail stores (primarily in Stellenbosch, but should be able to travel to Cape Town occasionally)

- drive retail sales to reach targets

- greet customers pleasantly and assist them to the best of your ability

- tell the customers our brand story

- order stock from our production team

- keep the shop well merchandised

- ensure stock levels are sufficient and best sellers available in store

- keep the shop very neat, tidy and clean

- design marketing / promos / specials ideas - discuss with Management

- daily sales reporting

- refer wholesale / trade enquiries to Management

- assist customers with custom orders and check costing with Management

- follow up with custom orders

- quote customers on shipping when required

- ensure coupons, vouchers, code are correctly redeemed

- suggest new product ideas

REQUIREMENTS:

- at least 5 years experience working in a retail store, preferably selling gifting, lifestyle and homeware products to the tourist and high-end local market

- very energetic and enthusiastic

- able to work at a fast pace

- enjoys working with people

- very presentable and professional

- committed to the job

- always on time

- an interest in design and handcrafting

- ability to take initiative

- strong admin skills

- computer literacy is a bonus

- good attention to detail

- based in Stellenbosch, but able to work in Cape Town occasionally

- available to work weekends and public holidays

Successful applicants in the first round will be required to come for an interview. For the second round, we will require applicants to work a trial period of about three days.

COMPLETE THIS FORM TO APPLY: (only applicants who have completed the form will be accepted) and send a copy of your CV to

Job Type: Full-time

Pay: From R8 000,00 per month

Ability to commute/relocate:

• Sea Point, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Experience:

• retail sales: 5 years (Required)

Work Location: In person

Application Deadline: 2025/10/10

We're looking to hire an energetic candidate within our sales team with the intent of training and growing his/her prospects in this industry. The candidate will receive immense training on customer service, sales techniques and leadership and also how to properly accumulate the skills in order to be more effective in his or her work. This role includes day to day interaction with customers on a face to face basis within a retail environment, attaining new business for the company and being active in the store while adding value to customers and staff alike. It also requires someone who sees opportunities from afar and is able to grab it with both hands. Career growth opportunities are available and we are always grooming our employees for growth within the company as our policy is to only promote from within. If we want you to be the best, we of course have to train you to be the best. We invest heavily in our human resources and you will receive world class training and be FAIS and FICA compliant and receive the best sales and leadership training on offer in the industry. The Requirements for the Post ; A Matric Certificate Friendly and attractive attitude Good Communication Skills The ability to withstand challenges and be able to improvise Have any other Level 4 certificate Ability to communicate clearly in English Ability to work independently without supervision Be computer literate The Key Expectations ; Achieve weekly sales targets You will be working under a team leader and will have to be a team player You will receive training from our best trainers Attend the training regularly You will be expected to be able to solve problems you may encounter Clear communication with relevant stake holders Must be presentable at all times Experience ; A sales background will be beneficial but it is not required as we provide full training 0-1 year retail experience

RETAIL SALES ASSISTANT OPPORTUNITIES Our client in the adult retail industry is seeking mature and professional Sales Assistants to provide exceptional customer service in their upmarket stores. Locations: Sea Point Salary: R5,000 - R6,000 + Commission Position: Permanent Hours: Shift work (details discussed at interview) What we're looking for: Matric/Grade 12 qualification 1+ years sales experience Strong one-on-one customer service skills Extroverted, energetic, and mature personality Own transport and driver's license essential Computer literate (Microsoft Office, POS systems) Key Responsibilities: Meeting sales targets through excellent customer service One-on-one customer consultations and support Stock taking and inventory management Cash-ups and daily reconciliations Opening and closing store procedures Ideal Candidate: Socially mature and comfortable discussing adult topics Growth mindset and self-motivated Excellent communication skills Previous experience in smaller retail environments preferred Benefits: Full training provided Professional development opportunities Must have reliable transport (no public transport candidates)

• Respond to customer questions regarding products, services, order status, and account information via email, or chat.


• Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details.


• Handle customer complaints about issues like damaged items, incorrect orders, or delivery delays, aiming to provide a satisfactory resolution.


• Offer detailed information about products, including specifications, availability, and pricing, to help customers make informed decisions.


• Assist customers in tracking their orders, updating them on estimated delivery times, and resolving any issues with delivery.


• Guide customers through the return and refund process, ensuring company policies are followed and that customers receive timely updates.


• Identify opportunities to recommend additional or alternative products that may suit the customers needs.


• Record customer feedback and complaints to share with the relevant departments, helping the company improve its products and services.


• Ensure compliance with company policies, procedures, and quality standards during all customer interactions.


• Work closely with teams like logistics, inventory, and marketing to resolve customer issues and ensure seamless service delivery.

Key Responsibilities:

Provide high-quality customer service in a professional, timely, and tactful manner
Handle customer enquiries and complaints, ensuring they are resolved to the highest standard
Maintain effective communication with team members to ensure smooth daily operations
Support client onboarding processes by performing eKYC checks and collaborating closely with
internal departments
Share knowledge and best practices with team members to promote consistency and service
excellence
Perform ad-hoc tasks and duties as assigned by the Team Leader

Requirements:

Tertiary education, associate degree holder or equivalent in Business Administration, Business
Management, or related field
Fluent in English
Microsoft Office skills
Excellent interpersonal and communication skills
Strong attention to detail and accuracy
Positive attitude with a strong desire to deliver results
Team player with a strong sense of responsibility
Prior customer service experience in the finance industry is a definite advantage
Immediate availability or short notice is preferred