101 Process Manager jobs in South Africa

Feltex is seeking an experienced
Process Manager
to oversee the Process Engineering Department reporting to the Plant Manager. The successful incumbent will be responsible for evaluating and optimising our company's business processes to ensure efficiency, reduce costs, and improve the quality of outputs. Your expertise in process analysis and improvement will drive operational success across multiple departments.

The ideal candidate has a solid background in process management, with excellent problem-solving and leadership skills.

Process Manager – Insurance | Global Insurtech | Location: Fully Remote

Rate:
$200 per day

Location:
Fully Remote

Duration:
6 months initially

Hours:
You will work within your own time zone

We're looking for an experienced
Process Manager
to lead business process improvement initiatives and drive operational excellence across a fast-growing, international insurance technology business.

What you'll bring:

• Proven track record in
  process improvement / operational excellence
• Strong
  project management and governance
  skills
• Expertise in
  Lean Six Sigma, QMS, ISO 9001
• Excellent communication and stakeholder engagement skills
• Flexibility to work across geographies with occasional travel

This is a senior opportunity to influence business transformation, work closely with senior stakeholders, and deliver real impact in a dynamic global environment.

Apply today or get in touch for a confidential conversation.

Feltex is seeking an experienced Process Manager to oversee the Process Engineering Department reporting to the Plant Manager. The successful incumbent will be responsible for evaluating and optimising our company's business processes to ensure efficiency, reduce costs, and improve the quality of outputs. Your expertise in process analysis and improvement will drive operational success across multiple departments.

The ideal candidate has a solid background in process management, with excellent problem-solving and leadership skills.

Barchelors Degree/B-tech in Industrial Psychology, Process, Mechanical or Electrical Engineering.

Continuous Improvement:

• Champion for the Continuous Improvement Program (CIP) within the plant, ensure a CIP team is active within the plant.
• Ensure projects are monitored against deliverables agreed by the CIP team.
• Ensure CIP log is maintained.
• Provide monthly report of achieved progress vs. target in CIP for management pack.

Plant:

• Design, implement, and oversee business process improvements to enhance efficiency and productivity.
• Map out existing processes to identify bottlenecks and opportunities for streamlining operations.
• Facilitate cross-functional team meetings to ensure alignment on process changes.
• Analyse the efficiency and costs of existing business processes and identify areas for improvement.
• Work with operations, Process Engineers, and other key business cross functional team to drive Process Improvement
• Support Plant Safety improvement with solutions that meet the needs to the people, product, and process.
• Support lean Management quick actions to assist Team Leaders and Supervisors complete the PDCA loop.
• Monitors plant performance to the plant maintenance and repair budget, and initiates corrective action as required.
• Maintain IATF 16949 compliant process and quality records.
• Provide process engineering technical supervision to the process subordinates.
• Promote culture of continuous improvement using process improvement tools (SPC, process Building blocks/parameters, Fishbone Diagrams and Data analysis)
• Perform routine monitoring of documentation to ensure refinery compliance with the processes.
• Acts as "the face" of the process engineering team to stakeholders & team members across their target platform.
• Project and department problem solution, demonstrating creativity, foresight, and mature judgement to anticipate and resolve problems.
• Recruitment, development, training, and retention of staff
• Ensure standard cycle times are maintained and updated for all production processes.
• Provide support for customer and internal sample and production trials.
• Ensure the execution and administration of Change Requests in the plant is maintained.
• Promotes good housekeeping and safety.

Projects:

• Support in product development and customer projects.
• Manage equipment plan for incoming projects.
• Investigate innovative technologies relevant to the production processes within the plant.
• Prepare and present technical reports and presentations to management.
• Ensure current and future plant layout is available.
• Manage implementation of any plant layout plans.

Job description:

We are hiring

At Sappi, we are a leading global provider with a reputation for delivering high-quality sustainable Woodfibre products and solutions for the global markets. We lead through our values centred around safety, integrity, courage, making smart decisions which we execute with speed. We are seeking unique people who believe in fostering a diverse and inclusive and safe environment.

We're on the lookout for an experienced
Process Manager (Paper & Waste)
 to ensure maximum paper machine production and high efficiency by effectively managing teams.

As a Process Manager, you will be responsible for :

• Continually seek opportunities for the enhancement of productivity and quality by applying Lean Manufacturing Principles.
• Manages the plant operations to ensure the optimum utilisation of all resources.
• Manages the shut process for effective execution.
• Reviewing, initiating and implementing BOP standards and procedures.
• Drive and mobilise the shift team and MDT to achieve OEE targets.
• Investigating and preventing CSR's.
• Ensuring the correct items are in stock to mitigate production risks.
• Set goals and appraises immediate subordinates.
• Ensures competency of all subordinates through adequate training, assessments and coaching.
• Coordinate and engage the MDT - prioritise work amongst all disciplines.
• Manage risks & ensure alignment between disciplines & ensure investigations are completed timeously.
• Ensure that reoccurrences of incidents are prevented & conduct RCA's & incidental work.
• Effective communication to all shifts i.e. strategy formulation, team goals, training plans & day-to-day interventions.
• Implement changes as and when required
• Holding people accountable through engagement and implement disciplinary action where necessary.
• Forecasts and prepares annual capital, fixed and variable cost budgets, controls these and reports monthly on status thereof.
• Overtime management and reporting thereof.
• Ensures that the section complies in all respects with the relevant statutory requirements (OHS Act, Environmental Regulations) by implementing the necessary control measures and rectifying non-conformances.
• Ensures plant's conformance to the OHSAct 18000, ISO 9002 and ISO 14000 systems
• Communicates with the internal / external suppliers / customers
• Responds to customer feedback and takes corrective action when required.
• Understand & comply with all SHEQ requirements of the job.
• Carries out BBS Observations
• Identify and take corrective action in terms of SHEQ conditions and hazards.
• Maintains a high level of good housekeeping in the workplace at all times.
• Drive sustainability targets i.e. (fibre loss/energy usage and water usage)

What are we looking for?

• BSc Degree or BTech or equivalent
• Computer Literate (Complete MS Office Package)
• SAP would be advantageous
• 5 - 8 years' experience within a manufacturing environment.
• 2 years at supervisory level
• 3 years' experience in a paper mill production environment would be advantageous.

What's in it for you?

• Opportunity to work within a global organisation that continues to thrive in a rapidly changing world even after 80 years of existence
• Learning and development programmes to fast-track your career within Sappi
• Opportunities to travel (dependent on the role)
• Market-leading leave benefits
• Employee wellbeing benefits

Profile description:

***

Job Description

Hello Future Business Process Manager

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in as a Business Process Manager - (Life Insurance) where you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Duties and Responsibilities

• Manage all business process engineering projects and stakeholder buy in and acceptance.
• Provide input to strategic decisions that affect the functional area of responsibility.
• Lead a team of business process engineers on process redesign, reconstruction, and monitoring to ensure they are effective.
• Responsible for evaluating, designing, executing, measuring, monitoring business processes and ensuring controls are in place.
• Ensure that business process outcomes are in harmony with the organization's strategic goals.
• Work collaboratively across all departments of the organization to help improve the management of business processes.
• Focus on the end-to-end process (value chain) from beginning to end, introducing innovation into the process that can impact results, enhance profitability and assist the organization to meet its business objectives and goals.
• Oversee the development of process /solution training manuals.
• Oversee the training of business user on new solution/process being implemented.

Qualifications for the role:

• Qualification must be a BEng or BSc Eng in any engineering field.
• 5 + years as Business Process Engineer
• 2 + years in Management experience
• Insurance (Life or Short-term) will be an added advantage
• Black Belt and Lean Six Sigma certification would be advantageous.
• BPMN experience would be advantageous.
• Good technical exposure – working on IT related projects.
• The incumbent needs to be a seasoned Business Process Engineer with the ability to work independently and to manage resources.
• Ability to provide process design development and enhancements within the business to ensure resource and operational alignment with business strategy.
• Ability to deal with complex business processes as well and manage and execute across multiple projects.
• Strong leadership skills and the ability to cultivate and manage working relationship across various stakeholders including senior management.

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Solution driven.
• Thrive in a collaborative environment.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

17/09/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

This role will reinforce compliance with the designed processes and principles (BOP, SOP's and Supplier Delivery Conformance) and ensure consistency in these processes across all DCs. This role will also assess current processes and identify opportunities for improvement. This person will work closely with the full DC Management Team, the broader Supply Chain Optimisation Team, the Logistics Finance Team, TFG Suppliers and Internal stakeholders.

Key Responsibilities:

• Logistics SOPs and Process flows – Design SOP's according to the agreed and documented format, principles and processes.
• This includes creating new SOP's as we roll out new projects/initiatives in Logistics.
• Auditing of compliance processes in DC's (a minimum of 2x a year).
• Reviewing all SOP's and investigate opportunities for improvement in collaboration with Engineering, SCO Training Team and the WMOS Logistics team
• Investigate and Implement digitisation of SOP's
• Ensure that the SOP curriculum is updated and published twice a year
• Establish a version control process for SOP's
• Best Operating Practise Principles – Ensure the program and measurements are standardised and active in all DC's as part of the culture in Logistics.
• Assist DC's to meet the required standard and audit these principles in all DC's at least twice a year.
• Establish a BOP Steering committee and lead meetings quarterly or more frequently if required
• Drive the improvement of Supplier Delivery Conformance in DC's.
• Report on Delivery Conformance achieved per DC weekly and monthly
• Manage non-conformance queries from DC's and Suppliers weekly.
• Arrange engagement sessions with the non-conforming suppliers quarterly or as and when required
• Conduct Supplier Portal audits – to ensure supporting evidence has been saved by DC's for POs with non-conformance
• Update Logistics Information on the Supplier Delivery Conformance Website
• Update Delivery Conformance Manuals
• Drive and Report on the Recovery of outstanding Delivery Conformance charges from suppliers (Local and Import)– this includes building relationships with key people in each trading division and key internal and external stakeholders.
• Assist with systems processes during the design sessions of new DCs or new processes and or group initiatives.
• The person will also support the Training Team with Super User, User Acceptance Testing, End User Training and implementation for all new initiatives when required
• This role requires travelling

Qualifications and Experience:

• A post-matric qualification in Logistics Management/Supply Chain Management/Retail Business Management is essential
• At least 5 years of solid process management experience
• At least 3 years of solid people management experience with ER knowledge
• At least one year project management experience
• Experience in working on a Warehouse Management System (experience on Manhattan WMS would be advantageous)
• Working knowledge of MS Office, with a strong MS Excel capability
• Must be able to work in Tableau, Power BI or any other analytics tool
• Business acumen and experience in analysing and interpreting delivery conformance data

Skills:

• Sound accuracy and high attention to detail
• Exceptional communication skills (written and verbal)
• The ability to confidently influence and persuade at all levels to achieve results
• A strong service-orientation, high energy levels and a strong sense of urgency
• A natural aptitude for the management of systems and business processes
• Ability to handle high pressure, stress and multi-tasking

Behaviours:

• Action Oriented
  -
  readily takes on new challenges and opportunities with a sense of urgency and eagerness.
• Balances Stakeholders - effectively considers the diverse needs of various stakeholders.
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

This role will reinforce compliance with the designed processes and principles (BOP, SOP's and Supplier Delivery Conformance) and ensure consistency in these processes across all DCs. This role will also assess current processes and identify opportunities for improvement. This person will work closely with the full DC Management Team, the broader Supply Chain Optimisation Team, the Logistics Finance Team, TFG Suppliers and Internal stakeholders.

Key Responsibilities:

• Logistics SOPs and Process flows – Design SOP's according to the agreed and documented format, principles and processes.
• This includes creating new SOP's as we roll out new projects/initiatives in Logistics.
• Auditing of compliance processes in DC's (a minimum of 2x a year).
• Reviewing all SOP's and investigate opportunities for improvement in collaboration with Engineering, SCO Training Team and the WMOS Logistics team
• Investigate and Implement digitisation of SOP's
• Ensure that the SOP curriculum is updated and published twice a year
• Establish a version control process for SOP's
• Best Operating Practise Principles – Ensure the program and measurements are standardised and active in all DC's as part of the culture in Logistics.
• Assist DC's to meet the required standard and audit these principles in all DC's at least twice a year.
• Establish a BOP Steering committee and lead meetings quarterly or more frequently if required
• Drive the improvement of Supplier Delivery Conformance in DC's.
• Report on Delivery Conformance achieved per DC weekly and monthly
• Manage non-conformance queries from DC's and Suppliers weekly.
• Arrange engagement sessions with the non-conforming suppliers quarterly or as and when required
• Conduct Supplier Portal audits – to ensure supporting evidence has been saved by DC's for POs with non-conformance
• Update Logistics Information on the Supplier Delivery Conformance Website
• Update Delivery Conformance Manuals
• Drive and Report on the Recovery of outstanding Delivery Conformance charges from suppliers (Local and Import)– this includes building relationships with key people in each trading division and key internal and external stakeholders.
• Assist with systems processes during the design sessions of new DCs or new processes and or group initiatives.
• The person will also support the Training Team with Super User, User Acceptance Testing, End User Training and implementation for all new initiatives when required
• This role requires travelling

Qualifications and Experience:

• A post-matric qualification in Logistics Management/Supply Chain Management/Retail Business Management is essential
• At least 5 years of solid process management experience
• At least 3 years of solid people management experience with ER knowledge
• At least one year project management experience
• Experience in working on a Warehouse Management System (experience on Manhattan WMS would be advantageous)
• Working knowledge of MS Office, with a strong MS Excel capability
• Must be able to work in Tableau, Power BI or any other analytics tool
• Business acumen and experience in analysing and interpreting delivery conformance data

Skills:

• Sound accuracy and high attention to detail
• Exceptional communication skills (written and verbal)
• The ability to confidently influence and persuade at all levels to achieve results
• A strong service-orientation, high energy levels and a strong sense of urgency
• A natural aptitude for the management of systems and business processes
• Ability to handle high pressure, stress and multi-tasking

Behaviours:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness.
• Balances Stakeholders - effectively considers the diverse needs of various stakeholders.
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

#LI-DNI

TFG LOGISTICS manages and oversees the Distribution Function of the group. Our 8 Distribution Centres (DCs) and management support staff total over 700 employees working to efficiently move stock to stores

Key Responsibilities:

• Managing and optimising the entire outbound process.
• Leading and coordinating daily picking operations by ensuring all customer orders and replenishments to stores are fulfilled accurately, timely, and efficiently
• Optimizing Warehouse Operations by implementing best practices for picking processes to enhance productivity and minimize errors
• Identifying areas for improvement and implementing innovative, practical solutions.
• Coordinate with internal teams and transporters to streamline end-to-end processes
• Budget and cost control – including daily optimised workforce planning and scheduling
• Managing, tracking, and reporting on KPIs, not limited to Cost Per Unit, Unit Per Hour, SLA from allocation to dispatch
• Maintain and ensure compliance with Best Operating Practices (BOP) and 6S in your departments and ensure all activities comply with company policies, health and safety regulations, and legal requirements
• People Management and development across the full employee journey

Qualifications and Experience:

• A post-matric qualification in Logistics Management/Supply Chain in Management/Retail Business Management/Warehouse Operations Management is advantageous.
• At least 2-4 years of solid management experience.
• At least 5 years industry-related experience
• Experience in working on a Warehouse Management System (experience on Manhattan WMS would be advantageous)
• Working knowledge of MS Office, with a strong MS Excel capability

Skills:

• Strong people management skills to ensure that the DC consistently delivers outstanding customer service with highly motivated staff
• Sound accuracy and high attention to detail
• Exceptional communication skills (written and verbal)
• The ability to confidently influence and persuade at all levels to achieve results
• A strong service-orientation, high energy levels and a strong sense of urgency
• A natural aptitude for the management of systems and business processes
• Ability to handle high pressure, stress and multi-tasking

Behaviours:

• Builds Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About TFG:

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.

We're the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About the Brand/Division:

TFG LOGISTICS manages and oversees the Distribution Function of the group. Our 8 Distribution Centres (DCs) and management support staff total over 700 employees working to efficiently move stock to stores

Key Responsibilities:

• Managing and optimising the entire outbound process.
• Leading and coordinating daily picking operations by ensuring all customer orders and replens to stores are fulfilled accurately, timely and efficiently
• Optimizing Warehouse Operations by implementing best practices for picking processes to enhance productivity and minimize errors
• Identifying areas for improvement and implementing innovative practical solutions.
• Coordinate with internal teams and transporters to streamline end to end processes
• Budget and cost control – including daily optimised workforce planning and scheduling
• Managing, tracking and reporting on KPIs, not limited to Cost Per Unit, Unit Per Hour, SLA from allocation to dispatch
• Maintain and ensure compliance with Best Operating Practices (BOP) and 6S in your departments and ensure all activities comply with company policies, health and safety regulations and legal requirements
• People Management and development across the full employee journey

Qualifications and Experience:

• A post-matric qualification in Logistics Management/Supply Chain Management/Retail Business Management/Warehouse Operations Management is advantages.
• 5 -10 years working experience in DC operations and warehousing environments
• At least 4 - 5 years of solid management experience
• Experience in working on a Warehouse Management System (experience on Manhattan WMS would be advantageous)
• Working knowledge of MS Office, with a strong MS Excel capability

Skills:

• Strong people management skills to ensure that the DC consistently delivers outstanding customer service with highly motivated staff
• Sound accuracy and high attention to detail
• Exceptional communication skills (written and verbal)
• The ability to confidently influence and persuade at all levels to achieve results
• A strong service-orientation, high energy levels and a strong sense of urgency
• A natural aptitude for the management of systems and business processes
• Ability to handle high pressure, stress and multi-tasking

Behaviours:

• Builds Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.