11 Process Automation jobs in South Africa

Our client in the IT industry is looking for a Business Process Automation Developer to join their dynamic team!

Description

The primary purpose of this role is to be a developer as part of the Business Process Automation (BPA) team. The successful candidate will work under the direction of the Director of Information Technology and Digital Transformation to understand project requirements – as dictated by business needs – and work towards solutions to satisfy those needs. New technologies will be vetted through thorough research of the given technology, as well as conceptual implementations and proof of concepts, together with thorough documentation and best practice guidelines.

Responsibilities:

• Design, develop, test, and implement software solutions within the company.
• Provide internal and external client support.
• Write and implement quality and high-performing code.
• Develop, maintain, and implement software tools, processes, and procedures.
• Conduct research and development.
• Test and evaluate new technologies.
• Identify areas of improvement.
• Assist with peer review and code reviews.
• Collaborate with developers from other teams to implement the best solutions possible.
• Document software processes and solutions.
• Follow strict source control procedures.
• Measure and report benefits gained through the use of solutions.

Requirements:

• Knowledge of Power Automate.
• Proficiency in C#.
• Experience with MS SQL Server.
• Familiarity with Microsoft Power Platform (advantageous).
• Experience with UiPath (advantageous).
• BSc/BCom in Computer Science or equivalent.
• A minimum of 3 or more years of experience required.
• Strong programming, business analysis, and administrative skills.
• Logistics & Supply Chain experience (advantageous).
• The ability to read, write, and speak fluently in English is a must. Other languages could prove useful.
• Good verbal and written communication skills.

Manager, Process Automation and Contact Management

Job Overview

Business Segment: Business & Commercial Banking

Location: ZA, GP, Johannesburg, Simmonds Street 3

To identify, analyse, design and execute automation and continuous improvement opportunities across a dedicated Business Line / Corporate Function in order to realise effective and measurable benefits through improved and automated processes. Lead the work in pursuit of initiatives to optimise the Contact Management within the Fraud structure through Dialler, traffic and workforce management in order to achieve maximum output and effectiveness of solutions.

Qualifications

Qualification

• Information Technology Degree or National Banking Certificate

Experience

• 3-4 years experience in business analysis, process flow and business process improvement

Additional Information

• Generating Ideas
• Exploring Possibilities
• Adopting Practical Approaches
• Examining Information
• Documenting Facts
• Development
• Data Analysis and IT Knowledge

Seeking a mining expert based in the Rustenburg area selling Electrical/Pneumatic/Process Solutions to the Mining Industry.

You will be required to live in the Rustenburg or surrounding areas offering process solutions to various clients.

Candidates from the following industries will be considered:

• 3-5 years Sales experience selling Pneumatics/Valves/Process Instrumentation/Filtration equipment/solutions to the Mining/Water/Petrochemical/Oil/Gas Industries

Language Requirements: English and Afrikaans with a third language is an advantage.

Salary: R1 Million - R1.2 Million CTC

Seeking a mining expert based in the Rustenburg area selling Electrical/Pneumatic/Process Solutions to the Mining Industry.

You will be required to live in the Rustenburg or surrounding areas offering process solutions to various clients.

Candidates from the following industries will be considered:

• 3-5 years Sales experience selling Pneumatics/Valves/Process Instrumentation/Filtration equipment/solutions to the Mining/Water/Petrochemical/Oil/Gas Industries

Language Requirements: English and Afrikaans with a third language is an advantage.

Salary: R1 Million - R1.2 Million CTC

Manager, Process Automation and Contact Management

Job Overview

Business Segment: Business & Commercial Banking

Location: ZA, GP, Johannesburg, Simmonds Street 3

To identify, analyse, design and execute automation and continuous improvement opportunities across a dedicated Business Line / Corporate Function in order to realise effective and measurable benefits through improved and automated processes. Lead the work in pursuit of initiatives to optimise the Contact Management within the Fraud structure through Dialler, traffic and workforce management in order to achieve maximum output and effectiveness of solutions.

Qualifications

Qualification

• Information Technology Degree or National Banking Certificate

Experience

• 3-4 years experience in business analysis, process flow and business process improvement

Additional Information

• Generating Ideas
• Exploring Possibilities
• Adopting Practical Approaches
• Examining Information
• Documenting Facts
• Development
• Data Analysis and IT Knowledge

Cape Town, South Africa | Posted on 18/07/2025

We utilize technology to unlock capacity and foster higher-level thinking. Our interdisciplinary team collaborates with clients to understand their key challenges, initiating a person-centred design process focused on automating repetitive tasks and creating impactful, real-time dashboards. We aim to apply an integrated perspective to technology evaluation, digital transformation, low-code development, and rapid software prototyping.

We are seeking a newly qualified Chartered Accountant (CA) interested in more than a traditional finance role. This is a unique opportunity to become a finance systems architect, passionate about automating manual tasks, detail-oriented, driven by clarity, and eager to scale accounting functions using technology from the inside out.

You will work directly with the CEO to redesign finance operations, lead accounting software migrations (e.g., Sage, Xero, QuickBooks to Zoho Books or vice versa), and ensure accuracy in financial data.

You are meticulous and curious. You:

• Are newly qualified and seeking more than audit or financial management roles.
• Pay close attention to details like rounding errors, duplicates, or mismatches.
• Enjoy mapping, cleaning (using AI and automation tools), and validating accounting data.
• Are interested in systems, tools, and simplifying complexity.
• Desire mentorship from someone experienced at the intersection of finance, software, and design.

• CA(SA) qualified (2024 or 2025).
• High attention to detail—accuracy is critical.
• Strong knowledge or curiosity about accounting systems and migration principles.
• Interest in automation, systems, or low-code tools.

• Experience with platforms like Zoho Books, Xero, QuickBooks, or Sage.
• Exposure to finance process automation tools or scripting.
• Projects demonstrating care for structure, quality, and user experience.
• Knowledge of SQL or Python, or curiosity about coding.

• Lead or assist in migrating client accounting systems to platforms like Zoho Books.
• Clean and reconcile historical data, including chart of accounts mapping and transaction integrity.
• Design and test configurations for automated bank feeds, recurring journals, and taxes.
• Ensure data fidelity throughout the migration process.

• Map current processes and identify manual dependencies.
• Design automated, scalable workflows.
• Collaborate with engineers to implement these workflows using Zoho tools and low-code platforms.

• Ensure automated flows align with proper accounting treatment.
• Perform reconciliations and sanity checks at each stage.
• Own the details and resolve discrepancies before proceeding.

• Act as a bridge between finance and engineering teams.
• Participate in meetings to assess needs, design solutions, and recommend actions.

At Both&, we believe finance is more than compliance; it’s a system designed to flow. We are a digital transformation company helping organizations evolve by integrating finance, engineering, and psychology. This role offers you the chance to:

• Shape the future of finance operations.
• Work with a team that values both precision and imagination.
• Learn from a CA(SA) who builds tools, products, and systems to simplify business complexity.
• Be part of redefining how finance is done.

In the World of Digital transformation our team are experts in sourcing with a comprehensive range of recruitment services, which is not limited to only the ICT or Finance space.

We are looking for a Robotics Process Automation Manager .

Required Qualifications

• Matric
• Honours degree in Computer Science or Information Systems

Required Experience

• Knowledge of Agile framework, having worked in an agile environment for 5+ years
• Ability to perform a Scrum Master role, Certified Scrum Master preferred
• 10+ years of demonstrated experience through all phases of the technology life cycle, including project planning, requirements definition, architecture design, build/configuration, testing and operational transition
• 7+ years of experience implementing RPA Tools (e.g., UIPath, Blue Prism, Automation Anywhere, Openspan and Workfusion)
• 5+ years of experience with applying multiple software methodologies and processes, including Agile, Waterfall, and Iterative
• Experience with leading rapid design or prototyping sessions in 90–120-day sprints to develop client business strategy at the service, business, or enterprise-level.

Required Knowledge

• Deep technical experience in one or more of the following competencies:
• Software design or development (continuous delivery/integration, adoption of DevOps practices)
• Systems Operations/Management
• Application Design
• IT Security and Governance
• Automation and System Orchestration
• Scrum Master in Agile environment
• Customer facing experience of a consultative nature with Vendor Management skills
• Involved in IT strategy and transformation engagements (IT long range plan, roadmap, operating model, governance etc.)
• Knowledge of Commercial and Personal Lines insurance pertaining to various functions for example Claims, Underwriting, Policy Admin and the various sub processes
• Design thinking skillsets, Cross Functional solution design incorporating LOB systems, SQL Databases, Workflow and Robotics. – Innovative Mindset/Thinking.
• Proven track record in implementations on UIPath or other RPA technologies
• Scripting languages (e.g., python, perl, powershell, bash, vbs, etc.) are a bonus
• Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating operations with technology skills.

What You'll Do

As a Process & Automation Specialist, you’ll:

• Drive transformation within our Digital Roadmap by digitising and scaling operations.
• Identify improvements: Analyse processes, recommend scalable automation aligned with long-term strategy.
• Optimise operations: Boost lead handling, query resolution, contact centre efficiency, and customer experience.
• Lead tech evaluation: Collaborate with IT, Data, Softsure, and business units on vendor selection and tech integration.
• Track performance: Design KPIs, monitor workflows, and refine based on real-time data.
• Champion automation: Work with AI specialists to map and implement data flow automation across departments.
• Re-engineer processes: Engage cross-functionally, redesign workflows, and ensure automation fits overall company goals

Your Experience

We’re looking for someone who:

• Has 2+ years in process improvement or automation roles.

• Holds a formal qualification in Industrial Engineering, Information Systems, Computer Science, Business Management, or equivalent.

• is naturally solutions-driven, proactive, and excels at collaborating across teams.

• Loves simplifying complexity while maintaining service excellence, the very spirit of Dotsure’s values.

Why You’ll Love Working Here

• Purpose-led impact: Help deliver Soft Landings to customers and communities through impactful digitisation and operational excellence.

• Innovative culture: At Dotsure, automation isn’t just technical, it frees creativity and strategic thinking

• Human touch matters: Though we automate relentlessly, we never lose sight of empathy, building relationships, not just systems

• Growth-first environment: Senior leaders commit to investing in our people’s learning and career paths

• Fun meets focus: We work hard, and also enjoy events like pet expos, team celebrations, and birthday traditions, a culture where serious work meets joyful experiences

Apply Today

If you’re eager to optimise processes, shape our digital future, and create meaningful outcomes, in a company driven by innovation, kindness, simplicity, and standout service, then we’d love to hear from you.

To apply, please submit your application today. Let's build the next chapter of transformation together.

The position will be filled in line with the Dotsure Ltd culture, values and Employment Equity policy and plan. Preference will be given to members of designated groups that are under-represented.

Job Description

Overview:

Business Process and Automation Specialist takes ownership of identifying, designing, and implementing process optimization strategies to drive measurable improvements. This role requires a proactive, solutions-driven professional who will work with minimal guidance, leading process improvement efforts that enhance operational efficiency, automation, and scalability.

Key Responsibilities:

Lead the digitisation and scaling of operational processes and systems within the 5-Year Digital Transformation Roadmap

Take ownership of identifying, analysing, and recommending scalable solutions while ensuring they

align with long-term business objectives.

Identify risks, dependencies, and opportunities for accelerating transformation efforts.

Own and Drive Process Optimisation and Scalability

Analyse and identify inefficiencies in operational processes.

Design, recommend, and implement scalable solutions that align with long-term business goals.

Drive continuous improvements in lead handling, process efficiency and automation, and enhanced

query resolution and customer experience within contact centre.

Lead Technology Evaluation and Vendor Selection

Work with the solutions analyst with vendor evaluations and selections, ensuring that technology

aligns with digital strategy.

Collaborate with Softsure, IT, Data and business units to integrate automation tools effectively.

Ensuring future-proof, scalable technology adoption by operational teams

Performance Monitoring and Continuous Optimisation:

Develop and implement key performance tracking mechanisms for all workflow improvements.

Continuously refine processes based on data-driven insights.

Data Flow and Automation

Lead the identification and implementation of automation opportunities across operational

departments.

Collaborate with AI specialists to implement intelligent automation solutions.

Monitor data flows, and identify inefficiencies, and optimisation opportunities.

Drive Process Reengineering and Cross-Functional Collaboration

Continuously engage with stakeholders to identify pain points and implement solutions.

Take the lead in workflow redesign to enhance operational efficiency.

Ensure alignment between automation efforts and company-wide objectives.

Requirements:

· Min 2 years’ experience in process enhancement or automation role.

· Strong problem-solving capabilities.