35 Process Analyst jobs in South Africa
Business Process Analyst
Posted 5 days ago
Job Viewed
Job Description
Duties
Process Modeling
- Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams). = --Identify and define required input/output documents within workflows.
Stakeholder Collaboration
-Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation.
-Translate complex information into actionable and easy-to-understand process documents.
Knowledge Management
- Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki).
Qualification
- Bachelors degree
- Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks
- Familiarity with Wiki platforms such as Confluence or MediaWiki
Must haves:
- Certified proficiency in BPMN 2.0
- Demonstrated experience documenting complex processes for senior leadership
- Fluent English (C1+ level) – primary language for documentation
- Ability to simplify and visualize complex workflows effectively
- Detail-oriented approach to validating logical consistency in process documentation
- Outstanding structured writing skills with high attention to clarity and precision
Nice to have:
- Experience with process automation tools (e.g., Camunda, Signavio or others)
- Basic prompt engineering skills for AI-enhanced validation
- Industry knowledge in IT, software, or data-driven sectors
- Business German (B2/C1 level) – essential for C-level communication with German-based stakeholders
Business Process Analyst
Posted 21 days ago
Job Viewed
Job Description
Your duties will include, but are not limited to:
Development of a concise operational review pack focused on a data led approach to reporting
SLA performance reporting to give insightful commentary and status for each service line. Including follow-up action tracking with both Hub and Agency teams
Engaging with agency teams and the Hub team to create a robust and executable dialogue on service development by leveraging the M&C Support ticketing escalation pathway reporting
Become a trusted member of the Hub finance leadership team
Core focus areas:
Operational reporting and data collection (50%):
Development and publication of monthly metrics into Hub performance and end to end business process performance
Track, monitor and report on SLA performance
Manage the live status reporting of M&C Support ticketing across all service lines and quality tracking
Hub efficient and quality of delivery reporting. Highlight opportunities to improve
Escalation pathway (20%):
Manage the escalation pathway, ensuring that all escalation issues are captured in the ticketing system and status is reported
Escalation follow up to ensure closure is based on both specific issue resolution and underlying root cause is identified and appropriate remediation actions to process, training tracked and completed
Drive agenda of improvement agenda enabling the local agency teams to feel heard and improvement to be delivered
Drive improvement initiatives across the hub team and highlight those areas where improvement is needed in the local agency teams
Continuous improvement focus (20%):
Coaching of the team, supporting the supervisors, to deliver improved quality. Ensuring executed process tasks reflect process documents
Member of the Hub finance leadership team (10%):
Join team meetings and become a trusted member of the team
Support the finance supervisors with team development and training awareness
Skills & Experience:
Minimum 3-4 years post-articles experience
Shared Service experience
Qualification:
Degree
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Business Process Analyst
Posted 24 days ago
Job Viewed
Job Description
Your duties will include, but are not limited to:
Development of a concise operational review pack focused on a data led approach to reporting
SLA performance reporting to give insightful commentary and status for each service line. Including follow up action tracking with both Hub and Agency teams
Engaging with agency teams and the Hub team to create a robust and executable dialogue on service development by leveraging the M&C Support ticketing escalation pathway reporting
Become a trusted member of the Hub finance leadership team
Core focus areas:
Operational reporting and data collection (50%):
Development and publication of monthly metrics into Hub performance and end to end business process performance
Track, monitor and report on SLA performance
Manage the live status reporting of M&C Support ticketing across all service lines and quality tracking
Hub efficient and quality of delivery reporting. Highlight opportunities to improve
Escalation pathway (20%):
Manage the escalation pathway, ensuring that all escalation issues are captured in the ticketing system and status is reported
Escalation follow up to ensure closure is based on both specific issue resolution and underlying root cause is identified and appropriate remediation actions to process, training tracked and completed
Drive agenda of improvement enabling the local agency teams to feel heard and improvement to be delivered
Drive improvement initiatives across the hub team and highlight those areas where improvement is needed in the local agency teams
Continuous improvement focus (20%):
Coaching of the team, supporting the supervisors, to deliver improved quality. Ensuring executed process tasks reflect process documents
Member of the Hub finance leadership team (10%):
Join team meetings and become a trusted member of the team
Support the finance supervisors with team development and training awareness.
Skills & Experience:
Minimum 3-4 years post-articles experience
Shared Service experience
Qualification:
Degree
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Business Process Analyst
Posted today
Job Viewed
Job Description
, a leading South African online retailer, is looking for a highly talented
Business Process Analyst - Marketplace
to join our Head Office in
Cape Town.
We are a young, dynamic, hyper-growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.
This position reports to: Finance Manager
Purpose of this position:
The Business Process Analyst: Marketplace Finance is a critical analytical role dedicated to driving continuous improvement and optimization across all financial processes within Takealot's marketplace ecosystem. This position focuses on analyzing existing workflows, identifying inefficiencies, and implementing data-driven solutions to enhance financial visibility, strengthen
internal controls, ensure regulatory compliance, and proactively manage financial risks. The role requires strong analytical skills combined with process improvement expertise to support Takealot's operational excellence and continued growth.
Your responsibilities will include:
Process Analysis & Continuous Improvement
- Conduct comprehensive analysis of existing financial processes across marketplace operations
- Map current state workflows and identify bottlenecks, inefficiencies, and improvement opportunities
- Design and implement optimized future state processes that reduce manual effort and increase accuracy
- Develop detailed process documentation, standard operating procedures, and workflow diagrams
- Lead process improvement initiatives and track implementation success through defined metrics
- Collaborate with stakeholders to gather requirements and validate process enhancements
Financial Data Analysis & Insights
- Analyze financial data to identify trends, patterns, and anomalies across marketplace operations
- Create comprehensive reports and dashboards to provide visibility into financial performance
- Develop and maintain KPIs and financial metrics to monitor process effectiveness
- Conduct root cause analysis on financial discrepancies and operational issues
- Provide data-driven recommendations to improve financial processes and decision-making
- Support month-end and year-end financial analysis and reporting requirements
Financial Visibility & Reporting Enhancement
- Design and implement financial dashboards and reporting tools for real-time visibility
- Develop automated reporting solutions to reduce manual reporting efforts
- Create financial models and forecasting tools to support strategic planning
- Establish performance metrics and monitoring systems for marketplace financial operations
- Generate ad-hoc analysis and insights to support management decision-making
- Ensure accuracy and consistency of financial data across multiple systems and platforms
Internal Controls & Risk Assessment
- Analyze existing financial control frameworks and identify control gaps or weaknesses
- Design and implement enhanced control procedures for marketplace financial operations
- Conduct regular risk assessments of financial processes and recommend mitigation strategies
- Monitor control effectiveness and document control testing results
- Support the development of segregation of duties matrices and authorization frameworks
- Assist in the preparation for internal and external audit requirements
Compliance Monitoring & Analysis
- Monitor compliance with financial regulations, tax requirements, and accounting standards
- Analyze compliance processes and recommend improvements to ensure ongoing adherence
- Support regulatory reporting requirements and documentation
- Assist in the management of marketplace seller compliance including tax validation processes
- Track and analyze compliance metrics and identify areas for improvement
- Stay current with regulatory changes and assess impact on existing processes
System Integration & Process Automation
- Analyze system capabilities and identify opportunities for process automation
- Support the integration of financial processes across multiple platforms and systems
- Collaborate with IT and technology teams to implement system enhancements
- Test and validate system changes and process improvements
- Document system requirements and process specifications for technology implementations
- Identify and recommend technology solutions to improve process efficiency
Stakeholder Collaboration & Support
- Work closely with Finance, Operations, Product, Technology, and Compliance teams
- Facilitate process improvement workshops and stakeholder meetings
- Provide analytical support for business initiatives and strategic projects
- Communicate findings and recommendations to various stakeholder groups
- Support training and change management activities for process improvements
- Act as subject matter expert for marketplace financial processes and analysis
Minimum Required Qualification
- Bachelor's degree in Commerce, Accounting, Finance, or a related analytical field
Minimum Required Experience
- Minimum 3-5 years of experience in financial analysis, business analysis, or process improvement
Minimum Required Competencies
- Business analysis or process improvement certifications (Lean Six Sigma, etc.) beneficial Professional Experience
- Proven experience in process mapping, analysis, and optimization
- Experience with financial systems and ERP platforms
- Background in e-commerce, marketplaces, or digital platforms highly advantageous
- Experience in implementing process improvements and change management
- Knowledge of financial controls and risk management frameworks
- Technical Competencies
- Advanced proficiency in Microsoft Excel and financial modeling
- Experience with process mapping tools (Visio, Lucidchart, or similar)
- Proficiency in data visualization tools (Looker, Qlik Sense, Power BI, Tableau)
- Knowledge of SQL or other database query languages
- Familiarity with ERP systems
- Understanding of workflow automation tools and technologies
- Basic knowledge of project management methodologies
Skills, knowledge & abilities
- Analytical & Problem-Solving Skills
- Strong analytical thinking with ability to break down complex processes and identify improvement opportunities
- Excellent problem-solving capabilities with systematic approach to issue resolution
- Data-driven decision-making with ability to translate analysis into actionable recommendations
- Attention to detail with strong accuracy in data analysis and reporting
- Process Improvement Expertise
- Understanding of process improvement methodologies (Lean, Six Sigma, etc.)
- Ability to design and document optimized business processes
- Experience in change management and process implementation
- Strong project coordination and tracking abilities
- Communication & Collaboration
- Excellent written and verbal communication skills
- Ability to present complex analysis in clear, understandable formats
- Strong stakeholder management and relationship-building abilities
- Collaborative approach with ability to work effectively across multiple departments
- Personal Attributes
- Detail-oriented with strong organizational and time management skills
- Proactive and self-motivated with ability to work independently
- Adaptable and comfortable working in fast-paced, dynamic environments
- Strong ethical foundation with commitment to accuracy and integrity
- Continuous learning mindset with enthusiasm for process optimization.
The Environment
:
- employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of being the leading e- commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, its all in the execution after all.
- We love what we do and what we are creating.
- We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.
Business Process Analyst
Posted today
Job Viewed
Job Description
We are seeking a part time Process Documentation Specialist to join our team. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations. Duties Process Modeling - Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams). = --Identify and define required input/output documents within workflows. Stakeholder Collaboration
- Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation.
- Translate complex information into actionable and easy-to-understand process documents.
- Bachelors degree
- Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks
- Familiarity with Wiki platforms such as Confluence or MediaWiki
- Certified proficiency in BPMN 2.0
- Demonstrated experience documenting complex processes for senior leadership
- Fluent English (C1+ level) – primary language for documentation
- Ability to simplify and visualize complex workflows effectively
- Detail-oriented approach to validating logical consistency in process documentation
- Outstanding structured writing skills with high attention to clarity and precision
- Experience with process automation tools (e.g., Camunda, Signavio or others)
- Basic prompt engineering skills for AI-enhanced validation
- Industry knowledge in IT, software, or data-driven sectors
- Business German (B2/C1 level) – essential for C-level communication with German-based stakeholders
SATIC - Business Process Analyst
Posted today
Job Viewed
Job Description
As a Business Process Analyst at Manager level, you will play a key role in analysing, documenting, designing, and improving internal SATIC organisational processes across a range of projects. You will partner closely with HR teams, line managers, and business stakeholders to identify process improvement opportunities, define project scopes, document requirements, and ensure smooth implementation of changes. Your work will support the modernisation and efficiency of internal SATIC operations and change initiatives within the organisation.
Requirements:
- Bachelor's degree in Business Administration, Human Resources, Organisational Development, or a related field.
- Proven ability to map "as is" and "to be" business processes
- Minimum 5 years' experience in business process analysis, preferably supporting HR or administrative functions.
- Strong ability to understand and document complex business processes and translate them into clear, actionable outputs.
- Experience working on multiple concurrent projects, managing competing priorities effectively.
- Familiarity with business process modelling tools (e.g., Visio, Lucid Chart) and techniques.
- Solid understanding of HR operations, policies, or job evaluation systems is desirable but not mandatory.
- Proficient communication skills, with experience facilitating workshops and engaging stakeholders at all levels.
Key Responsibilities
- Business Process Analysis:
- Review, map, and analyse existing HR and business-related organisational processes to identify inefficiencies and improvement opportunities.
- Use process modelling tools (such as MS Visio or Lucid Chart) and techniques (e.g., flowcharts, swim-lanes) to document "as is" and "to be" process states clearly.
- Lead process workshops and interviews with stakeholders to ensure comprehensive understanding and input.
- Project Support & Scope Definition:
- Collaborate with project managers and Business Unit leads to define and document project scopes, objectives, and deliverables across multiple internal SATIC initiatives.
- Assist in breaking down complex change activities into manageable workstreams and process changes.
- Support prioritisation and alignment of projects with business strategy and organisational goals.
- Requirements Gathering & Documentation:
- Capture detailed business requirements, system interactions, and policy needs related to various business processes.
- Develop clear and structured documentation (e.g., business requirement documents, process guidelines, user manuals).
- Ensure traceability between business needs, process changes, and technology or policy implementations.
- Stakeholder Engagement & Communication:
- Act as a liaison between business, IT, line managers, and external vendors to facilitate communication and coordinate activities.
- Present process findings, change impacts, and project progress to diverse audiences at various levels.
- Assist in change management activities by preparing communication collateral and training materials.
- Continuous Improvement:
- Promote a culture of process discipline by recommending best practices and monitoring implementation of changes.
- Analyse post-implementation outcomes to validate effectiveness and identify further enhancements.
- Excellent communication, interpersonal, collaboration and conflict resolution skills
- Analytical mindset
- Project management and strategic planning capabilities
- Ability to influence stakeholders and drive change
- Agile, resilient, and innovative approach to problem-solving
Agencies please note:
This recruitment assignment is being managed directly by PwC's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Any speculative or unsolicited CVs received will be treated as a direct application. Your respect for this process is appreciated.
Finance Business Process Analyst
Posted today
Job Viewed
Job Description
Application Deadline:
20 October 2025
Department:
BizTX
Location:
South Africa
Description
Great People Work Here
BizTX: Co-Creating WOW Through Digital Innovation
It's an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we're on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally.
We're not here to simply provide IT services. We're technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to 'WOW' our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact.
Our people think differently. We have an exponential mindset that helps us push boundaries and shape what's next. The future at Twinings Ovaltine is full of possibility and we'd love you to be a part of it.
ROLE PURPOSE
The role will play a vital role supporting both continuous improvement and effective solution implementation of S/4 Hana and SAP Analytics Cloud (SAC). This role serves as the bridge between business needs and technology solutions, ensuring SAP tools and processes fuel informed financial decision-making.
The areas of focus for this role will be:
- Financial Accounting & Period End (Capex, Overheads, & Product Costing)
- Capex Management
- Process & Pay (Accounts Payable, Invoice Matching, Payment Management, Invoice Approval)
- Financial Planning – Manufacturing, PPV, Product Costs and Rates
- Master Data structures supporting the above
Key Responsibilities
Stabilizing & Driving Adoption of S4 HANA & SAC:
- Proactively assess and address process inefficiencies in the S4 HANA and SAC Commercial Planning solution to stabilise and improve transactional finance processes and commercial planning functions. Putting in action plans to help drive adoption.
- Monitor, understand and report on monthly key performance indicators (KPIs) to track adoption progress and ensure the systems are being fully utilized across global business units. Identifying areas for improvement.
- Provide training, process guidance and communication to drive the adoption of S4 HANA and SAC processes.
- Work with the Finance Hub to identify inefficiencies to ensure global processes are embedded and support is provided as required.
Continuous Improvement of S4 HANA & SAC:
- Gather feedback from business units to identify opportunities for improvements in both S4 HANA and SAC, focusing on enhancing transactional finance processes and commercial financial planning. Translating these into actionable items for the developers.
- Liaise with business teams and developers to implement global system enhancements based on feedback from business units and ensuring that solutions developed align with business needs.
- Communicate, train and support the embedding of system improvements globally.
- Document detailed business requirements to support continuous improvement.
- Supports the testing phase by ensuring that solutions meet the documented business requirements through activities like user acceptance testing (UAT) for global developments.
- Collaborate with the business to ensure new developments is both global in nature and provide benefits (financial or non-financial) to the organisation.
Monitoring & Reporting on KPIs:
- Regularly track and report on KPIs to monitor the effectiveness of finance processes and commercial planning in S4 HANA and SAC.
- Use performance data to provide actionable insights based on data to drive adoption and identify areas for continuous improvement.
- Support the creation of dashboards and reporting frameworks within SAC to help business units measure their success with the technology.
Support for Business Units Yet to Adopt the Technology:
- Lead business units through seamless adoption for those that have not yet adopted S4 HANA and SAC by supporting the design and implementation of transactional finance processes and commercial planning within these units.
- Collaborate with the project team to ensure that the design of processes in S4 HANA and SAC aligns with the global standard and business requirements.
- Provide training, support and communication to business units adopting the new technology. Ensuring a clear understanding of the benefits it brings to transactional finance and commercial planning
Cross-Functional Collaboration:
- Collaborate with project teams, both internally and externally, to ensure successful implementation and adoption of finance systems and processes.
- Build strong working relationships with business analysts, solution architects and developers to ensure remove any cross-work stream gaps.
Skills, Knowledge and Expertise
- Minimum of 5 years experience in Finance, experience within manufacturing financial planning, forecasting, and budgeting knowledge would be preferred.
- Understanding of end-to-end finance processes from transactional through to planning & reporting
- Operational experience in designing & delivering change / continuous business process improvements.
- Experience of working with a Shared Service Centre
- Experience in implementing ERP systems (desirable)
- Experience working with SAP S4 HANA (required), SAP Analytics Cloud (SAC) (desirable), or other business intelligence/finance reporting tools.
- Strong organisational skills and pro-active
- Ability to work in a fast-changing environment & good at dealing with ambiguity.
- Excellent relationship building skills and proven stakeholder management skills.
- Strong presentation, facilitation, and communication skills.
- Ability to lead regular meetings ensuring goals are met and tasks are being completed.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders across multiple regions.
- Demonstrable technical ability both in finance and IT
- Strong understanding of global finance master data structures (e.g., Chart of Accounts, Cost Centres, Profit Centres).
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Finance Business Process Analyst
Posted today
Job Viewed
Job Description
Great People Work Here
BizTX: Co-Creating WOW Through Digital Innovation
It's an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we're on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally.
We're not here to simply provide IT services. We're technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to 'WOW' our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact.
Our people think differently. We have an exponential mindset that helps us push boundaries and shape what's next. The future at Twinings Ovaltine is full of possibility and we'd love you to be a part of it.
ROLE PURPOSE
The role will play a vital role supporting both continuous improvement and effective solution implementation of S/4 Hana and SAP Analytics Cloud (SAC). This role serves as the bridge between business needs and technology solutions, ensuring SAP tools and processes fuel informed financial decision-making.
The areas of focus for this role will be:
- Financial Accounting & Period End (Capex, Overheads, & Product Costing)
- Capex Management
- Process & Pay (Accounts Payable, Invoice Matching, Payment Management, Invoice Approval)
- Financial Planning – Manufacturing, PPV, Product Costs and Rates
- Master Data structures supporting the above
Stabilizing & Driving Adoption of S4 HANA & SAC:
- Proactively assess and address process inefficiencies in the S4 HANA and SAC Commercial Planning solution to stabilise and improve transactional finance processes and commercial planning functions. Putting in action plans to help drive adoption.
- Monitor, understand and report on monthly key performance indicators (KPIs) to track adoption progress and ensure the systems are being fully utilized across global business units. Identifying areas for improvement.
- Provide training, process guidance and communication to drive the adoption of S4 HANA and SAC processes.
- Work with the Finance Hub to identify inefficiencies to ensure global processes are embedded and support is provided as required.
Continuous Improvement of S4 HANA & SAC:
- Gather feedback from business units to identify opportunities for improvements in both S4 HANA and SAC, focusing on enhancing transactional finance processes and commercial financial planning. Translating these into actionable items for the developers.
- Liaise with business teams and developers to implement global system enhancements based on feedback from business units and ensuring that solutions developed align with business needs.
- Communicate, train and support the embedding of system improvements globally.
- Document detailed business requirements to support continuous improvement.
- Supports the testing phase by ensuring that solutions meet the documented business requirements through activities like user acceptance testing (UAT) for global developments.
- Collaborate with the business to ensure new developments is both global in nature and provide benefits (financial or non-financial) to the organisation.
Monitoring & Reporting on KPIs:
- Regularly track and report on KPIs to monitor the effectiveness of finance processes and commercial planning in S4 HANA and SAC.
- Use performance data to provide actionable insights based on data to drive adoption and identify areas for continuous improvement.
- Support the creation of dashboards and reporting frameworks within SAC to help business units measure their success with the technology.
Support for Business Units Yet to Adopt the Technology:
- Lead business units through seamless adoption for those that have not yet adopted S4 HANA and SAC by supporting the design and implementation of transactional finance processes and commercial planning within these units.
- Collaborate with the project team to ensure that the design of processes in S4 HANA and SAC aligns with the global standard and business requirements.
- Provide training, support and communication to business units adopting the new technology. Ensuring a clear understanding of the benefits it brings to transactional finance and commercial planning
Cross-Functional Collaboration:
- Collaborate with project teams, both internally and externally, to ensure successful implementation and adoption of finance systems and processes.
- Build strong working relationships with business analysts, solution architects and developers to ensure remove any cross-work stream gaps.
- Minimum of 5 years experience in Finance, experience within manufacturing financial planning, forecasting, and budgeting knowledge would be preferred.
- Understanding of end-to-end finance processes from transactional through to planning & reporting
- Operational experience in designing & delivering change / continuous business process improvements.
- Experience of working with a Shared Service Centre
- Experience in implementing ERP systems (desirable)
- Experience working with SAP S4 HANA (required), SAP Analytics Cloud (SAC) (desirable), or other business intelligence/finance reporting tools.
- Strong organisational skills and pro-active
- Ability to work in a fast-changing environment & good at dealing with ambiguity.
- Excellent relationship building skills and proven stakeholder management skills.
- Strong presentation, facilitation, and communication skills.
- Ability to lead regular meetings ensuring goals are met and tasks are being completed.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders across multiple regions.
- Demonstrable technical ability both in finance and IT
- Strong understanding of global finance master data structures (e.g., Chart of Accounts, Cost Centres, Profit Centres).
Twinings has become one of the world's most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.
More than 300 years later, the love of tea is still here - and so are we We still sell tea from Thomas's shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.
Our approach to Diversity, Equity & Inclusion
At TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and are empowered to thrive. Inclusion is more than a goal, it's how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.
Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.
Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.
T&S Business Process Analyst
Posted today
Job Viewed
Job Description
Back to search
T&S Business Process Analyst
Location
South Africa - Johannesburg
Travel required
Negligible travel should be expected with this role
Job category
Supply & Trading
Relocation available
This role is not eligible for relocation
Job type
Professionals
Job code
RQ
Experience level
Intermediate
Apply
Job Summary
Entity:
Supply, Trading & Shipping
Job Family Group
Supply & Trading Group
Job Description
Responsible for supporting bp in the commodity and financial markets, providing desk cover for all traded markets, initiating and maintaining positions based on current economic, political and financial conditions and actively building a customer base to develop and execute trading
The role will be accountable for the below T&S's South Africa Marine business
- Maintain relationships with vessel agents and operations teams which supply export documentation
- Timely supply of bunker delivery documents and clearing instructions to clearing agents to ensure timeous export declarations.
- Retrieval and collation of all export documentation as required by legislation and as aligned with Indirect tax and Compliance. These documents will include but may not be limited to- Purchase orders, BDNs, Invoices, DA1/DA3s, SAD500s, VOCs, GEM tracking, clearing instructions, proof of payments
- Review collected export documentation for accuracy, completeness and validity; manage any discrepancies with relevant internal/external stakeholders
- Maintain retention of all export documentation in a central repository accessible by all internal stakeholders and in a manner that enables ease of retrieval in the event of any reviews and audits
- Perform weekly proof of export tracking
- Perform reconciliation of export transactions to trade statistics
- Prepare monthly dashboard that provides overview of exports compliance
- Lead the automation of export documentation collection and review efficiency of processes and the need for automation as applicable
- Performs attestation (Indirect Tax control Framework and any other which may be required) of compliance processes within the scope of this role
- Assist with updates of documented processes as changes in the business arise
- Support with the Monthly reconciliation between Marine MI and Statutory reporting
- Support the team with ARIBA related requests
- Lead response to any SARS Audit requests
Supports the T&S Business Manager in their duties and responsibilities
Extracting data from the systems to support ad-hoc requests from the wider teams
- Assisting with Interim and year-end external auditor requests
- Assist with the implementation of process improvement solutions for activities within the team
Support with action tracking for identified projects
Cover for the T&S Market analyst
- BCP updates
Essential Education
- Bachelor or Commerce in Accounting or similar
Essential Experience
- Operational indirect tax experience
- Understanding of O2C and export declaration to indirect tax acquittal processes
- Performing reconciliations and multi-way matching of documents within an audit trail
- Managing documentation management systems
- Understanding of the P2P process
Other Essential Skills
- Strong documentation processing & management skills
- Strong with administration, organisational and coordination/analysing
- Energetic, self-starting and able to take ideas and run with them without undue supervision
- Able to manage and build strong counterparty relationships in a short period of time with external and internal parties whom incumbent has not met or worked with before.
- Good with documents management systems
- Ability to work with various systems and identify potential areas of efficiency
- SAP experience advantageous
We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits We operate a hybrid model with 60% from the office and 40% from home with flexibility as agreed with line management.
Travel Requirement
Negligible travel should be expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type
This position is a hybrid of office/remote working
Skills
Agreements and negotiations, Analytical Thinking, Business Acumen, Commercial Business Development, Continuous Learning, Customer promise execution, Customer service delivery excellence, Deal modelling and valuation, Developing and implementing strategy, Influencing, Internal alignment, Listening, Loyalty Management, Marketing strategy and programmes, Negotiating value, Negotiation planning and preparation, Partner relationship management, Presenting, Sentiment and Trends, Thought Leadership, Trade discipline and compliance, Trading Fundamentals, Trading knowledge, Writing skills
Legal Disclaimer
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
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T&S Business Process Analyst
Posted today
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Job Description
Job summary
Entity:
Supply, Trading & Shipping
Job Family Group:
Supply & Trading Group
Job Description:
Responsible for supporting bp in the commodity and financial markets, providing desk cover for all traded markets, initiating and maintaining positions based on current economic, political and financial conditions and actively building a customer base to develop and execute trading
The role will be accountable for the below T&S's South Africa Marine business
Maintain relationships with vessel agents and operations teams which supply export documentation
Timely supply of bunker delivery documents and clearing instructions to clearing agents to ensure timeous export declarations.
Retrieval and collation of all export documentation as required by legislation and as aligned with Indirect tax and Compliance. These documents will include but may not be limited to- Purchase orders, BDNs, Invoices, DA1/DA3s, SAD500s, VOCs, GEM tracking, clearing instructions, proof of payments
Review collected export documentation for accuracy, completeness and validity; manage any discrepancies with relevant internal/external stakeholders
Maintain retention of all export documentation in a central repository accessible by all internal stakeholders and in a manner that enables ease of retrieval in the event of any reviews and audits
Perform weekly proof of export tracking
Perform reconciliation of export transactions to trade statistics
Prepare monthly dashboard that provides overview of exports compliance
Lead the automation of export documentation collection and review efficiency of processes and the need for automation as applicable
Performs attestation (Indirect Tax control Framework and any other which may be required) of compliance processes within the scope of this role
Assist with updates of documented processes as changes in the business arise
Support with the Monthly reconciliation between Marine MI and Statutory reporting
Support the team with ARIBA related requests
Lead response to any SARS Audit requests
Supports the T&S Business Manager in their duties and responsibilities
Extracting data from the systems to support ad-hoc requests from the wider teams
Assisting with Interim and year-end external auditor requests
Assist with the implementation of process improvement solutions for activities within the team
Support with action tracking for identified projects
Cover for the T&S Market analyst
BCP updates
Essential Education
Bachelor or Commerce in Accounting or similar
Essential Experience
Operational indirect tax experience
Understanding of O2C and export declaration to indirect tax acquittal processes
Performing reconciliations and multi-way matching of documents within an audit trail
Managing documentation management systems
Understanding of the P2P process
Other essential skills
Strong documentation processing & management skills
Strong with administration, organisational and coordination/analysing
Energetic, self-starting and able to take ideas and run with them without undue supervision
Able to manage and build strong counterparty relationships in a short period of time with external and internal parties whom incumbent has not met or worked with before.
Good with documents management systems
Ability to work with various systems and identify potential areas of efficiency
SAP experience advantageous
We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits We operate a hybrid model with 60% from the office and 40% from home with flexibility as agreed with line management.
Travel Requirement
Negligible travel should be expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is a hybrid of office/remote working
Skills:
Agreements and negotiations, Analytical Thinking, Business Acumen, Commercial Business Development, Continuous Learning, Customer promise execution, Customer service delivery excellence, Deal modelling and valuation, Developing and implementing strategy, Influencing, Internal alignment, Listening, Loyalty Management, Marketing strategy and programmes, Negotiating value, Negotiation planning and preparation, Partner relationship management, Presenting, Sentiment and Trends, Thought Leadership, Trade discipline and compliance, Trading Fundamentals, Trading knowledge, Writing skills
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.