18 Private Sector Organizations jobs in South Africa

Position Title: Senior Manager, Organizational Development and Sports – Africa

Location: Africa Region

Department: SO Africa Region

Reports to: Director, Program Development and Sports SO Africa Region

Organization Summary:

Founded in 1968, Special Olympics is a global movement to end discrimination against people with intellectual disabilities. We foster acceptance of all people through the power of sport and programming in education, health, and leadership. With nearly four million athletes and Unified Sports partners and one million coaches and volunteers in more than 170 countries, Special Olympics delivers more than 30 Olympic-type sports and nearly 50,000 games and competitions every year. Learn more at

JOB DESCRIPTION

Worksite: Home-based office with approximately 60 to 70% travel to Special Olympics Programs and events in the Africa Region.

Position Summary :

The Senior Manager, Organizational Development and Sports, Africa Region will have the responsibility to assess, advise, consult and assist in all aspects of organizational program development. He/she will identify needs and opportunities for Special Olympics initiatives and services and advise leadership on potential improvements, disseminate and collect best practices and develop and create new activities to support growth, as part of each Program's strategic planning process. These activities may include but are not limited to recruitment/retention of coaches, athletes and volunteers, event management, all areas of fundraising and financial planning. He/she will provide leadership, training, service and support to insure a strong understanding and commitment by Programs to the Special Olympics General Rules, Strategic Plan and Priorities of the Special Olympics Movement. He/she will be the first line of authority and communication from the Director, Program Development and Sports SO Africa Region to assigned Programs to proactively solve the wide range of challenges that affect Programs and the Movement on a day to day basis. It is expected that the Senior Manager, Organizational Development and Sports will develop several areas of expertise that can be deployed anywhere in the Movement.

Primary Responsibilities:

• Develop outstanding relationships with the Program CEOs and Board Chairs in the Region to ensure optimal engagement and a sense of partnership. Communicate with these individuals on a regular basis to insure that programs have a current understanding of Program issues, Program achievements and an understanding of regional trends.

• Seek additional counsel from both the President and Managing Director and SOI, the Director, Program Development and Sports SO Africa Region and Africa Region staff whenever necessary to proactively support the Program and help foster interaction across constituencies.

• Customize SOI curriculum, materials and templates to assist Programs with annual planning and evaluation.

• Support implementation and on-going utilization of the PQS (Program Quality Standards) to develop performance and accountability goals for initiatives, services, events and recruitment.

• Will help in the process of transitioning the PQS system to the new Program standards and provide training to Program leadership in understanding the purpose and use of Program standards.

• Support planning and facilitation of orientation and training of new CEOs and Board Chairs. Collaboratively develop a succession plan for staff and board.

• Develop and provide expertise in specific SOI areas including, but not limited to inclusion, governance, board development, outreach strategies, government relations and fundraising.

• Work with SOI Chief Legal Officer and Managing Director on resolving all compliance issues related to accreditation and the General Rules.

• Serve as a key resource for Programs to identify and apply for grants, collaborative fundraising opportunities and government funding.

• Monitor the progress and provide detailed reports on the Program Action Plans and Regional strategic plan and provide guidance to Program leaders in their planning process to conform with the Regional and Global strategic plan.

• Provide guidance and lead World Games application process, registration and will supervise Regional program leaders to during the Games.

• Will supervise and provide guidance to 2 Regional athlete leaders in areas of sports.

Required Qualifications :

• Academic qualification that will meet the position and five to seven years of related experience with a non-profit organization or association with strong grass roots and/or constituent based relationship or focus on organizational development, public or social policy.

• Preferred extensive experience managing and leading teams.

• Preferred experience in one of the following: service on a non-profit board; board /staff management and leadership development; board/staff evaluation; creating, facilitating and managing strategic planning; or experience in developing and writing cases for support.

• Preferred: through knowledge and leadership experience with the Special Olympics Movement.

Desired Qualifications :

• Ability to be creative in designing programs and exacting in their execution.

• Excellent leadership, negotiating and consensus building skills.

• Proven ability to build and maintain trust with a wide array of clients and staff

• Appreciation and respect for diversity.

• Demonstrated ability to prioritize and meet multiple, competing responsibilities and to lead others

• Ability to work in a fast paced and changing environment

• Superior written, computer and oral communication skills

• Demonstrated ability to mobilize a team around shared goals. Ability to work in and lead teams that include SOA staff, volunteers, athletes and Program leadership.

ELIGIBILITY

Suitably Qualified

Candidates

CLOSING DATE

REFERENCE NUMBER

FPR 36/25 Ext

SALARY

TCOE: R R

DEPARTMENT

Organisational Effectiveness

&Innovation

DIRECTORATE

FUTURE PLANNING AND

RESILIENCE

Principal Organizational Development

Specilaist-Change Management and leadership

Requirements

• A three-year tertiary qualification, with a focus in social

sciences or behavioural sciences. Preference would be a

postgraduate qualification in Organisational Psychology or

equivalent

• Certification in change management methodology would be an

advantage

• Eight (8) years or more working experience coupled with

experience in organizational behaviour/change

management/organisational development

• A valid driver's license is preferred.

Key Performance Areas

• Facilitate the development and implementation of

change management and change leadership strategies

across all the directorates / departments of the City of

Cape Town

• Engage and build relationships with various stakeholders

proactively through communication and collaboration to

enable effectiveness of organisational change

• Plan and execute specific key strategic initiatives

(organisational; technical; cultural) by applying change

management principles for large scale transversal and key City

projects

• Provide input to and implement change readiness assessments,

develop communication, sponsorship, stakeholder engagement

and training plans while also identifying areas of resistance

• Develop specific interventions to address resistance at individual

and team levels and facilitate change sessions/ conversations with

senior management and teams

• Build change management capability by collaborating with

the Organisational Development team to institutionalise

change leadership in the city as key leadership / management

competency

• Utilise a variety of organisational development, people

management and change management methodologies and

best practice approaches to deliver on key functions.

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company.

Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo).

We are a small but strong team of 160 people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. To help accelerate our growth and pace of delivery, we are looking for talented Business Operations Manager to help spearhead the overall look and feel of our features and services.

As a Business Operations Manager, your primary responsibility will be to develop and maintain strategic relationships with our local EORs in the Africa region, ensuring exceptional service delivery and therefore maximizing value for our clients. You will work closely with cross-functional teams at RemoFirst, including Sales, Customer Success, and Product, to ensure alignment between local partner strategies, and RemoFirst internal initiatives to drive overall business growth.

What you would be doing:

• Create & optimize the processes within the Operations Department
• Create & monitor performance metrics
• Improve the onboarding of the stakeholders to the platform
• Ensure that all of the stakeholders use the platform efficiently
• Constantly monitor efficiency within the department and develop ways to make them more effective
• Close cooperation with the CS department on the day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to the stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Offer operational data and insights for establishing and evaluating improvement strategies and tactics
• Ensure smooth workflows within each department and establish easy and lucid communication channels between other departments and operations
• Track day-to-day escalations that arise in the operations department
• Establish a safe, healthy, and inclusive work environment
• The principal point of contact for external stakeholders
• Help with employee appraisals by communicating job expectations and monitoring and reviewing job contributions
• Analyze data and assist in predicting the company's requirements, preparing a yearly budget, and planning future spending

What you'll need:

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 process and programs
• 1-3 years of project management experience
• Multilingual is a plus

We're looking for a
Business Operations Manager
to help streamline day-to-day operations, improve internal systems, and support key client projects. This role combines organization, communication, and problem-solving to keep both internal and client-facing initiatives running smoothly.

Apply here:

Key Responsibilities:

• Conduct research and compile insights into clear, actionable summaries for business and client use.
• Transform notes, outlines, and meeting discussions into professional slide decks and documentation.
• Maintain and update performance dashboards and operational trackers using tools like Google Sheets, Notion, or Pipedrive.
• Develop and manage standard operating procedures (SOPs) to support consistent, efficient workflows.
• Coordinate scheduling, prepare meeting materials, and follow up on action items to ensure priorities stay on track.
• Support financial administration, including basic invoicing and record updates.

Ideal Candidate:

• Strong organizational and analytical skills with excellent attention to detail.
• Experience managing multiple projects and deadlines in a fast-paced environment.
• Proficient with productivity and project management tools (e.g., Google Workspace, Notion, Pipedrive, or similar).
• Exceptional communication and documentation skills.
• Self-starter who thrives in a remote or cross-functional team setting.

As our third-party due diligence business continues to grow rapidly, Control Risks is looking for a proactive and highly organized professional to play a key role in ensuring smooth project delivery and operational excellence. This position offers the opportunity to work closely with clients, internal teams, and external partners, helping to streamline processes, improve efficiency, and support our growth journey.

Key Responsibilities
Client Project Coordination

• Serve as the first point of contact for client task management, processing and recording client orders in our internal system.
• Escalate unclear or complex requests to the appropriate stakeholders.
• Support the team with day-to-day operational tasks and help resolve issues as they arise.
• Maintain and regularly update client-specific and general project trackers.

Financial & Administrative Support

• Assist with accurate preparation of client invoices and review incoming invoices.
• Generate internal and external reports on database usage.
• Manage the subcontractor purchasing process, including verifying data accuracy for purchase orders and supplier invoices.
• Contribute to the continuous improvement of purchasing and expense processes.

Stakeholder & Team Support

• Take operational ownership of key aspects of client delivery, including implementing contingency plans when needed.
• Draft and manage clear written communications with external stakeholders.
• Escalate technical issues and proposed solutions through appropriate channels in a timely manner.

Operational Excellence

• Maintain accurate and up-to-date client records and service tracking.
• Provide usage and performance reports and key project details to clients as required.

Requirements
Essential

• Excellent face-to-face communication skills
• Strong track-record of problem solving, including in a multi-stakeholder environment.
• Experience in Microsoft Office - especially Excel
• Experience in SharePoint and Microsoft Teams
• Attention to detail
• Excellent time management and prioritisation
• Confident to raise concerns and discuss solutions

Preferred

• Customer service and/or customer complaints experience
• Experience communicating remotely across jurisdictions via video call.
• Education or work experience in compliance or business intelligence sector
• Prior experience of using internal enterprise systems

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Working with our clients, from day one our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.
• The Company is committed to further its diversity, inclusion and equity agenda and as an employee you have access to various business resource groups in the Company including the Company's LGBT+ network called MOSAIC, the Women's Network, and Synergy - a people network to celebrate and promote ethnic diversity at Control Risks

Control Risks SA is committed to employment equity. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the relevant employment equity plans and policies of the company. Control Risks SA retains the right not to make an appointment and to verify all information provided by candidates.
If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Closing Date

2025/10/31

Reference Number

COR

Job Title

Institutional Business Operations Manager

Job Type Classification

Permanent

Location - Country

South Africa

Location - Province

Western Cape

Location - Town / City

Cape Town

Job Description

To lead and manage the full institutional client delivery function, overseeing a multidisciplinary team responsible for client service and new business operations, communications, presentation material, events, reporting, data, and project execution. This role ensures that all elements of client-facing execution – from daily deliverables to strategic initiatives – are delivered timeously with excellence, efficiency, and alignment to the company's standards. The role will also ensure that systems, workflows, and operational processes are continuously reviewed and improved, leveraging off innovation where appropriate across all client delivery and new business activities.

In addition to leadership responsibilities, the incumbent will be expected when necessary to actively contribute to hands-on task delivery as a flexible team member, particularly during periods of high demand or capacity constraints, to ensure deadlines are met and service excellence is maintained.

Duties and Responsibilities

Team Leadership & People Management:

• Manage a team including Client Associates, Communications Specialist, Presentation Co-ordinators, Event Co-ordinator, Data Analyst.

• Set clear objectives, provide coaching and feedback, conduct performance reviews, and drive a culture of high standards and collaboration.

• Monitor team workload and reassign resources as needed to meet business priorities.

• Collaborate proactively with other senior team members to ensure a seamless workflow within the wider team and foster effective collaboration with other departments where needed to ensure alignment and efficient cross-functional delivery. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow- up to ensure resolution.

Client Associate Oversight:

• Oversee day-to-day execution of all client deliverables including reports, meeting packs, onboarding documentation and FICA/AML requirements, DDQ's, tenders, ad hoc requests and completion of databases.

• Ensure accuracy, consistency, and timely delivery across all outputs.

• Develop service-level expectations and task tracking for better visibility and accountability.

Communications & Content Delivery:

• Work closely with the Communications Specialist to maintain and improve client content quality.

• Ensure consistent brand tone and language across platforms.

• Deliver accurate, timely communication to internal and external stakeholders. This includes ensuring a communications pipeline is maintained and monitored, with clear timelines for all re-occurring and ad hoc communications.

Presentation & Visual Material Coordination:

• Supervise Presentation Co-ordinators to maintain visual standards across all decks and presentation material.

• Support preparation of pitch decks, reviews, and bespoke client content.

• Obtain regular feedback from stakeholders with a view to continuously improving the quality of presentations and refinements of process where needed.

Event Management Oversight:

• Support and guide the Event Co-ordinator in planning, project managing and executing all client events.

• Ensure events align with client strategy and brand positioning.

• Review post-event insights and feedback to improve future planning.

Data, Reporting & Management Information:

• Oversee the Data Analyst to produce and maintain management dashboards and client analytics.

• Develop regular reporting that informs client trends, team performance, and project progress.

• Use data insights to inform improvements in service delivery, efficiency, and risk management.

• Ensure that team members, where applicable, are inputting data timeously to enable accurate, timely and integrated management information

Project & Process Management:

• Own the pipeline of strategic and operational projects within the CIB team.

• Drive execution of key initiatives such as onboarding redesign, report automation, FFS, system.

• Track progress, manage stakeholders, and mitigate risks to delivery timelines. Ensure all cross-functional teams are engaged early in projects, identify impacts on their areas, and provide the necessary inputs and deliverables to enable successful implementation.

• AI integration and adoption.

Additional Responsibilities:

• Act as the escalation point for service delivery issues across the client team.

• Identify and implement opportunities to improve workflows and leverage technology.

• Collaborate cross-functionally with Investments, Compliance, IT, Finance, Implementation, Operations and Marketing. Ensure appropriate cross-functional SLAs are in place, monitored and complied with.

• Promote a culture of learning and knowledge sharing within the team and cross-functionally

• Assist with task delivery, particularly within the CA Team, when necessary

Ideal Experience

• 10+ years' experience in a client service or operations leadership role within investment management or financial services.

• Proven experience managing teams across multiple workstreams.

• Strong familiarity with client-facing deliverables, reporting tools, CRM systems and events.

Ideal Qualifications

• A Bachelor's degree in Business and/or Finance

Most Important Attribute

• Good people manager.

• Strong project and workflow management capability.

• Excellent communication, delegation, and interpersonal skills with the ability to engage stakeholders at all levels, from junior team members to senior leadership.

Systems Knowledge

• MS Office – Outlook, Excel, and Word

• Knowledge of the Salesforce system would be an

Our Company:
At we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you

, the world's leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company's powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how 's technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oreal, and Fanatics, visit

Your Role at

:
We are seeking a highly analytical, proactive, and detail-oriented
Business Operations Senior Analyst
to support the optimization and efficiency of our Finance organization. This role is critical to ensuring the smooth cross-functional operations across all Finance functions and throughout the global organization. The successful candidate will work closely with leadership to streamline processes, drive operational improvements, provide effective enablement on processes, report metrics and KPIs and ensure alignment and integration across finance and adjacent business units.

What You'll Do:

• Process Optimization & Standardization: Analyze existing workflows across Finance functions (e.g., FP&A, Accounting, Tax, Treasury, Audit, etc.), identify inefficiencies, and lead initiatives to streamline and standardize processes.
• Cross-Functional Coordination: Act as the central point of contact between Finance sub-functions and other business units (e.g., HR, IT, Procurement) to ensure seamless collaboration and information flow.
• Operational Metrics & Reporting: Develop, maintain, and report key performance indicators (KPIs) and dashboards to track performance and progress of ongoing initiatives and processes.
• Project Management: Lead and support cross-functional projects from planning through execution. Ensure milestones, deliverables, and timelines are met.
• Change Management: Support the Finance team through operational changes, including system implementations, reorganizations, or policy updates by developing communication plans, training materials, and feedback loops.
• Continuous Improvement: Identify opportunities for automation, enhanced controls, and improved resource utilization. Work with Finance leadership to drive a culture of continuous improvement
• Documentation & Governance: Maintain clear documentation of key processes, workflows, and controls to support compliance, scalability, and knowledge transfer.

What You Have:

• Bachelors Degree
• 4-10 years of professional experience
• Experience in Accounting, Financial Operations, Financial Systems, preferred
• Project or Program Management experience
• Strategic thinker with a hands-on approach
• Comfortable working in a fast-paced, ambiguous environment
• Strong interpersonal and influencing skills
• Passion for operational excellence and data driven decision-making

Benefits:

• Hybrid, Casual work environment

• Unlimited PTO policy

• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development

• Learning the advanced partnership automation products

• Medical Aid and Provident Fund

• Group schemes with Discovery & Bonitas for medical aid

• Group scheme with Momentum for provident fund

• Restricted Stock Units

• 3-year vesting schedule pending Board approval

• Internet Allowance

• Fitness club fee reimbursements
• Technology Stipened
• Primary Caregiver Leave
• Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

is proud to be an equal opportunity workplace.
All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
_Hybrid

Empowering Africa's tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The Operations Manager is responsible for optimising and supporting the business development process within Alternative Distribution. This role focuses on managing and improving the operational efficiency of Business Development Managers while providing strategic and analytical support to drive measurable sales performance improvements.

Job Description

The Operations Manager is responsible for optimising and supporting the business development process within Alternative Distribution. This role focuses on managing and improving the operational efficiency of Business Development Managers while providing strategic and analytical support to drive measurable sales performance improvements.

Key Responsibilities

Dealer & Partner Management

Manage end-to-end dealer and partner onboarding processes

Maintain accurate dealer database records and ensure data completeness

Monitor onboarding efficiency and adherence to SLA requirements

Financial Operations

Process timely and accurate payments to dealers and partners

Ensure payment processing meets agreed service level agreements

Resolve payment disputes and maintain high payment accuracy standards

Reporting & Analytics

Deliver comprehensive monthly sales reports and insights to stakeholders

Collaborate with MI department to enhance reporting capabilities and analytical insights

Ensure accurate and timely report delivery to support business decision-making

Process Optimization & Sales Enablement

Identify opportunities to streamline sales operations and improve efficiency

Develop and implement sales enablement strategies in collaboration with cross-functional teams. Optimize resource utilization and support training initiatives

Team Support

Provide comprehensive operational support to the sales team

Resolve operational issues promptly to maintain sales team satisfaction

Act as a liaison between sales and other departments

Success Metrics

Onboarding efficiency and SLA compliance

Payment accuracy and processing timeliness

Report delivery accuracy and schedule adherence

Process improvement implementation

Team satisfaction scores

Issue resolution turnaround times

Note: This role may evolve to meet changing business needs and strategic priorities.

Ideal Candidate

Seeking a proactive professional with strong analytical skills, attention to detail, and experience in business operations.

Skills Summary

Technical & Systems

• Advanced Excel/spreadsheet proficiency and database management
• CRM and ERP systems experience with payment processing capabilities
• Business intelligence tools (Power BI) and data analysis skills

Analytical & Reporting

• Data interpretation, trend identification, and actionable insights generation
• Comprehensive report writing and data visualization abilities
• KPI tracking and statistical analysis of sales metrics

Communication & Collaboration

• Cross-functional teamwork with sales, finance, and MI departments
• Stakeholder management and professional written communication
• Presentation skills and customer service orientation

Organisational & Administrative

• Project management and time management to meet SLA requirements
• Exceptional attention to detail and process documentation skills
• Problem-solving and dispute resolution capabilities

Business & Soft Skills

• Sales operations knowledge with understanding of dealer/partner relationships
• Financial acumen in payment processing and compliance
• Adaptability, initiative, reliability, and critical thinking abilities

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised