229 Principal Analyst jobs in South Africa

Supports and administers organizational security plans and operations. Executes procedures and processes to provide physical protection for personnel and company property, day-to-day damage, vandalism, loss prevention, and other related security risk programs, ensuring compliance with required codes and regulations. Compiles data for loss control and accident reports. Supports and conducts internal investigations in accordance with legal requirements and company policies. Coordinates activities with local police and emergency agencies as appropriate. Maintains records, manuals, and documentation. For companies with government contracts, coordinates and administers security clearances and other security policies and procedures in accordance with the Department of Defense or appropriate agencies.

Additional Job Description

Possesses broad expertise, utilizing skills to achieve goals in creative and effective ways.

Handles significant issues effectively.

Creates formal networks involving coordination among groups.

Exercises independent judgment in methods, techniques, and evaluation criteria to obtain results.

May supervise the activities of others.

Typically requires extensive related experience with a Bachelor’s or equivalent degree; or extensive experience and a Master’s or equivalent degree; or a PhD or equivalent with moderate experience; or equivalent experience.

Requirements

• Microsoft Security Specialist
• Identity Governance
• Office 365 Security
• Microsoft Sentinel
• Cloud App Security
• End Point Security

Required Certifications:

• CYSA
• CASP
• Microsoft Security Certifications AZ-500, MS-500, MS-101, AZ-304

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Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Principal Business Process Analyst is a highly skilled subject matter expert, responsible for optimizing and transforming company business processes to drive efficiency, innovation, and excellence.

This role involves collaborating with cross functional teams, leveraging technology, and implementing best practices to streamline workflows, enhance customer experience, and achieve business objectives.

The Principal Business Process Analyst encourages and drives innovative thinking in the business process space to identify new ways of improving processes and delivering value.

Key responsibilities:

• Performs business process development and improvement initiatives aligned with company goals and industry best practices.
• Develops initiatives to streamline processes and enhance cross-functional collaboration.
• Contributes towards the development and executes a strategic roadmap for process optimization and transformation aligned with the company goals and objectives.
• Leads efforts to improve operational efficiency, eliminate waste, and enhance the quality of services through the adoption of best practices such as Lean and Six Sigma.
• Analyzes existing processes to identify bottlenecks, inefficiencies, and opportunities for improvement.
• Collaborates with IT teams to leverage technology solutions such as automation, AI, and data analytics to enhance process efficiency and effectiveness.
• Works closely with cross functional teams to understand their unique processes, challenges, and requirements.
• Drives the implementation of process changes, ensuring effective change management strategies are in place to minimize resistance and maximize adoption.
• Contributes toward defining and tracks key performance indicators (KPIs) to measure the success and impact of process optimization initiatives.
• Ensures processes are aligned with customer needs and expectations, leading to improved customer satisfaction and loyalty.
• Identifies potential risks associated with process development and / or changes and mitigation strategies to ensure smooth transitions.
• Provides regular updates to executive/senior leadership on process optimization initiatives, outcomes, and future plans.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Extended analytical skills with the ability to dissect complex business processes, identify patterns, and propose improvements.
• Business process technology product knowledge.
• Extended knowledge on processes and up and downstream impact of process steps.
• Excellent analytical skills and the ability to identify process bottlenecks and improvement opportunities.
• Excellent project management expertise, including project planning, execution, and stakeholder management.
• Excellent communication skills for interacting with senior leadership/management, cross-functional teams, and stakeholders.
• Extended proficiency in process mapping, documentation, and workflow design.
• Extended knowledge of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering.
• Strong problem-solving abilities and a proactive approach to finding solutions.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Business or related field.
• Project Management certification preferred.
• Six Sigma or Lean or equivalent type certification preferred.

Required experience:

• Extended experience in business process improvement, process reengineering, or related roles within the IT services industry.
• Extended experience in constructing business process methodology toolbox.
• Extended experience in project management methods such as Scrum or Waterfall.
• Extended work experience combined with functional knowledge of workstreams.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

#J-18808-Ljbffr

Join to apply for the Principal Business Process Analyst role at NTT DATA, Inc.

Join to apply for the Principal Business Process Analyst role at NTT DATA, Inc.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Principal Business Process Analyst is a highly skilled subject matter expert, responsible for optimizing and transforming company business processes to drive efficiency, innovation, and excellence.

This role involves collaborating with cross functional teams, leveraging technology, and implementing best practices to streamline workflows, enhance customer experience, and achieve business objectives.

The Principal Business Process Analyst encourages and drives innovative thinking in the business process space to identify new ways of improving processes and delivering value.

Key responsibilities:

• Performs business process development and improvement initiatives aligned with company goals and industry best practices.
• Develops initiatives to streamline processes and enhance cross-functional collaboration.
• Contributes towards the development and executes a strategic roadmap for process optimization and transformation aligned with the company goals and objectives.
• Leads efforts to improve operational efficiency, eliminate waste, and enhance the quality of services through the adoption of best practices such as Lean and Six Sigma.
• Analyzes existing processes to identify bottlenecks, inefficiencies, and opportunities for improvement.
• Collaborates with IT teams to leverage technology solutions such as automation, AI, and data analytics to enhance process efficiency and effectiveness.
• Works closely with cross functional teams to understand their unique processes, challenges, and requirements.
• Drives the implementation of process changes, ensuring effective change management strategies are in place to minimize resistance and maximize adoption.
• Contributes toward defining and tracks key performance indicators (KPIs) to measure the success and impact of process optimization initiatives.
• Ensures processes are aligned with customer needs and expectations, leading to improved customer satisfaction and loyalty.
• Identifies potential risks associated with process development and / or changes and mitigation strategies to ensure smooth transitions.
• Provides regular updates to executive/senior leadership on process optimization initiatives, outcomes, and future plans.
• Performs any other related task as required.
  
  

To thrive in this role, you need to have:

• Extended analytical skills with the ability to dissect complex business processes, identify patterns, and propose improvements.
• Business process technology product knowledge.
• Extended knowledge on processes and up and downstream impact of process steps.
• Excellent analytical skills and the ability to identify process bottlenecks and improvement opportunities.
• Excellent project management expertise, including project planning, execution, and stakeholder management.
• Excellent communication skills for interacting with senior leadership/management, cross-functional teams, and stakeholders.
• Extended proficiency in process mapping, documentation, and workflow design.
• Extended knowledge of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering.
• Strong problem-solving abilities and a proactive approach to finding solutions.
  
  

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Business or related field.
• Project Management certification preferred.
• Six Sigma or Lean or equivalent type certification preferred.
  
  

Required experience:

• Extended experience in business process improvement, process reengineering, or related roles within the IT services industry.
• Extended experience in constructing business process methodology toolbox.
• Extended experience in project management methods such as Scrum or Waterfall.
• Extended work experience combined with functional knowledge of workstreams.
  
  

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at NTT DATA, Inc. by 2x

Sign in to set job alerts for “Business Process Analyst” roles.

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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At Medtronic, you can begin a lifelong career of exploration and innovation while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Join Medtronic as a Principal Pricing Strategy Analyst and drive value-based pricing strategies across the dynamic EurAsia region. In this highly visible role, you'll influence product positioning, financial outcomes, and commercial readiness for our Medical Surgical portfolio. Collaborating closely with Marketing, Finance, and Commercial teams, you'll guide strategic decision-making that supports both business growth and patient impact.

This role offers the chance to work cross-functionally with global and regional stakeholders. While primarily office-based, occasional travel may be required for pricing workshops, business planning, or regional coordination aligned with strategic objectives and initiatives.

Responsibilities may include the following and other duties may be assigned:

• Develop and implement strategic pricing frameworks aligned with business goals and market trends
• Shape pricing for new product launches, using value drivers and competitive insights
• Provide pricing input into Integrated Business Planning (IBP), including average selling price (ASP) forecasts
• Lead floor price governance, validating exception requests based on strong business rationale
• Translate market dynamics and pricing intelligence into actionable insights
• Monitor price volume metrics (PVM) to track strategic pricing initiatives and value capture
• Support pricing capability-building and standardization across countries through governance tools and training

Required Knowledge and Experience:

• Bachelor’s degree in Economics, Finance, or Business Administration
• Minimum 5 years of experience in pricing, commercial finance, or a related strategic role
• Proficiency in Excel with experience in modeling and scenario analysis
• Strong communication skills with the ability to simplify complex analytics
• Track record of navigating matrix environments and cross-functional teams
• Proactive, business-focused mindset with a drive for strategic execution

A Master’s degree is preferred. Previous experience in healthcare pricing, strategy, finance, or reimbursement in the EMEA region is an advantage. Familiarity with Vendavo software and an understanding of legal and compliance requirements would be beneficial.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our mission — to alleviate pain, restore health, and extend life — unites a global team of over 95,000 passionate people.

We are engineers at heart—putting ambitious ideas to work to generate real solutions for real people. From R&D labs to factory floors and conference rooms, everyone experiments, creates, builds, improves, and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity.

#J-18808-Ljbffr

Join to apply for the Principal Business Process Analyst role at NTT DATA, Inc.

Join to apply for the Principal Business Process Analyst role at NTT DATA, Inc.

Get AI-powered advice on this job and more exclusive features.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Principal Business Process Analyst is a highly skilled subject matter expert, responsible for optimizing and transforming company business processes to drive efficiency, innovation, and excellence.

This role involves collaborating with cross functional teams, leveraging technology, and implementing best practices to streamline workflows, enhance customer experience, and achieve business objectives.

The Principal Business Process Analyst encourages and drives innovative thinking in the business process space to identify new ways of improving processes and delivering value.

Key responsibilities:

• Performs business process development and improvement initiatives aligned with company goals and industry best practices.
• Develops initiatives to streamline processes and enhance cross-functional collaboration.
• Contributes towards the development and executes a strategic roadmap for process optimization and transformation aligned with the company goals and objectives.
• Leads efforts to improve operational efficiency, eliminate waste, and enhance the quality of services through the adoption of best practices such as Lean and Six Sigma.
• Analyzes existing processes to identify bottlenecks, inefficiencies, and opportunities for improvement.
• Collaborates with IT teams to leverage technology solutions such as automation, AI, and data analytics to enhance process efficiency and effectiveness.
• Works closely with cross functional teams to understand their unique processes, challenges, and requirements.
• Drives the implementation of process changes, ensuring effective change management strategies are in place to minimize resistance and maximize adoption.
• Contributes toward defining and tracks key performance indicators (KPIs) to measure the success and impact of process optimization initiatives.
• Ensures processes are aligned with customer needs and expectations, leading to improved customer satisfaction and loyalty.
• Identifies potential risks associated with process development and / or changes and mitigation strategies to ensure smooth transitions.
• Provides regular updates to executive/senior leadership on process optimization initiatives, outcomes, and future plans.
• Performs any other related task as required.
  
  

To thrive in this role, you need to have:

• Extended analytical skills with the ability to dissect complex business processes, identify patterns, and propose improvements.
• Business process technology product knowledge.
• Extended knowledge on processes and up and downstream impact of process steps.
• Excellent analytical skills and the ability to identify process bottlenecks and improvement opportunities.
• Excellent project management expertise, including project planning, execution, and stakeholder management.
• Excellent communication skills for interacting with senior leadership/management, cross-functional teams, and stakeholders.
• Extended proficiency in process mapping, documentation, and workflow design.
• Extended knowledge of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering.
• Strong problem-solving abilities and a proactive approach to finding solutions.
  
  

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Business or related field.
• Project Management certification preferred.
• Six Sigma or Lean or equivalent type certification preferred.
  
  

Required experience:

• Extended experience in business process improvement, process reengineering, or related roles within the IT services industry.
• Extended experience in constructing business process methodology toolbox.
• Extended experience in project management methods such as Scrum or Waterfall.
• Extended work experience combined with functional knowledge of workstreams.
  
  

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at NTT DATA, Inc. by 2x

Sign in to set job alerts for “Business Process Analyst” roles.

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Join Medtronic as a Principal Pricing Strategy Analyst and drive value-based pricing strategies across the dynamic EurAsia region. In this highly visible role, you'll influence product positioning, financial outcomes, and commercial readiness for our Medical Surgical portfolio. Collaborating closely with Marketing, Finance, and Commercial teams, you'll guide strategic decision-making that supports both business growth and patient impact.
This role offers the chance to work cross-functionally with global and regional stakeholders. While primarily office-based, occasional travel may be required for pricing workshops, business planning, or regional coordination aligned with strategic objectives and initiatives.
**Responsibilities may include the following and other duties may be assigned:**
+ Develop and implement strategic pricing frameworks aligned with business goals and market trends
+ Shape pricing for new product launches, using value drivers and competitive insights
+ Provide pricing input into Integrated Business Planning (IBP), including average selling price (ASP) forecasts
+ Lead floor price governance, validating exception requests based on strong business rationale
+ Translate market dynamics and pricing intelligence into actionable insights
+ Monitor price volume metrics (PVM) to track strategic pricing initiatives and value capture
+ Support pricing capability-building and standardization across countries through governance tools and training
**Required Knowledge and Experience:**
+ Bachelor's degree in Economics, Finance, or Business Administration
+ Minimum 5 years of experience in pricing, commercial finance, or a related strategic role
+ Proficiency in Excel with experience in modeling and scenario analysis
+ Strong communication skills with the ability to simplify complex analytics
+ Track record of navigating matrix environments and cross-functional teams
+ Proactive, business-focused mindset with a drive for strategic execution
A Master's degree is preferred. Previous experience in healthcare pricing, strategy, finance, or reimbursement in the EMEA region is an advantage. Familiarity with Vendavo software and an understanding of legal and compliance requirements would be beneficial.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Principal Business Process Analyst is a highly skilled subject matter expert, responsible for optimizing and transforming company business processes to drive efficiency, innovation, and excellence.
This role involves collaborating with cross functional teams, leveraging technology, and implementing best practices to streamline workflows, enhance customer experience, and achieve business objectives.
The Principal Business Process Analyst encourages and drives innovative thinking in the business process space to identify new ways of improving processes and delivering value.
**Key responsibilities:**
+ Performs business process development and improvement initiatives aligned with company goals and industry best practices.
+ Develops initiatives to streamline processes and enhance cross-functional collaboration.
+ Contributes towards the development and executes a strategic roadmap for process optimization and transformation aligned with the company goals and objectives.
+ Leads efforts to improve operational efficiency, eliminate waste, and enhance the quality of services through the adoption of best practices such as Lean and Six Sigma.
+ Analyzes existing processes to identify bottlenecks, inefficiencies, and opportunities for improvement.
+ Collaborates with IT teams to leverage technology solutions such as automation, AI, and data analytics to enhance process efficiency and effectiveness.
+ Works closely with cross functional teams to understand their unique processes, challenges, and requirements.
+ Drives the implementation of process changes, ensuring effective change management strategies are in place to minimize resistance and maximize adoption.
+ Contributes toward defining and tracks key performance indicators (KPIs) to measure the success and impact of process optimization initiatives.
+ Ensures processes are aligned with customer needs and expectations, leading to improved customer satisfaction and loyalty.
+ Identifies potential risks associated with process development and / or changes and mitigation strategies to ensure smooth transitions.
+ Provides regular updates to executive/senior leadership on process optimization initiatives, outcomes, and future plans.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Extended analytical skills with the ability to dissect complex business processes, identify patterns, and propose improvements.
+ Business process technology product knowledge.
+ Extended knowledge on processes and up and downstream impact of process steps.
+ Excellent analytical skills and the ability to identify process bottlenecks and improvement opportunities.
+ Excellent project management expertise, including project planning, execution, and stakeholder management.
+ Excellent communication skills for interacting with senior leadership/management, cross-functional teams, and stakeholders.
+ Extended proficiency in process mapping, documentation, and workflow design.
+ Extended knowledge of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering.
+ Strong problem-solving abilities and a proactive approach to finding solutions.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Business or related field.
+ Project Management certification preferred.
+ Six Sigma or Lean or equivalent type certification preferred.
**Required experience:**
+ Extended experience in business process improvement, process reengineering, or related roles within the IT services industry.
+ Extended experience in constructing business process methodology toolbox.
+ Extended experience in project management methods such as Scrum or Waterfall.
+ Extended work experience combined with functional knowledge of workstreams.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

iqbusiness is a leading management consulting firm. We are seeking an experiencedBusiness Intelligence and Business Analyst with a strong background in data and analytics to consult to our client in the financial services industry.

The Business Intelligence and Business Analyst will be responsible for gathering, analysing, and understanding business users’ data and analytics requirements and translating these requirements into analytics best practice technical solutions that meet the relevant business objectives. This role requires extensive experience in both business processes and technical systems to ensure that technology solutions are aligned with business goals. This is a hybrid role that requires 3-4 days onsite in Cape Town.

Key Responsibilities and/or output areas include, but are not limited to:

Advanced Requirements Gathering and Analysis:

• Lead the collection and documentation of business and technical requirements from stakeholders.

• Conduct in-depth feasibility studies, cost-benefit analyses, and risk assessments for proposed solutions.

Complex Data Model Design and Development:

• Translate business requirements into functional and technical specifications.

• Design and propose data models, including process models, specifications, and architecture, and collaborate with developers on data solutions.

Implementation and Quality Assurance:

• Liaise with developers, vendors, and IT teams to ensure data models are accurately implemented.

• Assist with system testing, user acceptance testing (UAT), validation, and quality assurance.

• Support the deployment and integration of new data models or enhancements.

Maintenance and Continuous Improvement:

• Provide expert-level support and maintenance for existing data models.

• Proactively identify opportunities for data model improvements and enhancements.

• Implement updates and improvements to existing data models as needed.

Documentation and Training:

• Create and maintain comprehensive data model documentation, including user manuals, technical guides, and process diagrams.

• Conduct training sessions and provide advanced support to end-users and stakeholders on data model functionalities and best practices.

Experience:

Minimum:

• At least 3 years of proven experience in drafting functional specifications.

• BI Business Analysis, data design, and systems analysis experience in a data and analytics environment.

• Stakeholder engagement for the purpose of identifying and specifying business requirements.

• Liaising between business and functional stakeholders; translating requirements.

Nice to haves:

• Business Information Business Analysis experience in a finance/banking environment.

• Exposure to a credit environment.

Qualifications:

• A relevant tertiary qualification in Business Management or Business Analysis

• Grade 12 National Certificate.

Knowledge:

• Relevant business area knowledge.

• Data and analytics Business Analysis.

• Data Warehouse Methodologies.

• Front End Technologies.

• BI Best Practice.

• Data Analysis.

• Data Governance.

• Financial systems and procedures.

• Visualisation.

• Data Product Life Cycle.

Skills:

• Facilitation Skills.

• Communication Skills.

• Negotiation Skills.

• Attention to Detail.

• Interpersonal & Relationship Management Skills.

• Analytical Skills.

• Presentation Skills.

Competencies:

• Deciding and Initiating Action.

• Relating and Networking.

• Persuading and Influencing.

• Presenting and Communicating Information.

• Applying Expertise and Technology.

• Delivering Results and Meeting Customer Expectations.

• Coping with Pressures and Setbacks.

Conditions of Employment:

• Clear criminal and credit record.

• A valid driver's license and own vehicle is required.

• Contactable via own mobile phone.

Who we are:

Our purpose is to grow people, grow business, and grow Africa.

At iqbusiness, we are creative problem-solvers who never concede defeat. Beyond IT and technology, we apply innovative solutions to complex problems. We make sure that our clients grow, whether these challenges may be overcome by utilising research from iqbusiness and our partners, allocating teams to build and implement solutions, or deploying point expertise to address a skills shortage. Whatever the challenges, we support them in overcoming them.

What’s in it for you:

At iqbusiness, we prioritise work-life balance and offer attractive salary packages with generous employee benefits. Our offices are conveniently located in both Johannesburg and Cape Town, ensuring ease even during challenging times like load shedding. We foster a workplace culture that values flexibility and supports your personal needs. Moreover, our diverse talent pool provides ample opportunities for growth and development through meaningful interactions with your colleagues. Join us and experience the best of both worlds: a fulfilling career and a fulfilling life outside of work.

How do we recruit?

At iqbusiness, we take a refreshingly straightforward approach to recruitment. We firmly believe that feedback is the backbone of improvement, so we avoid dragging out the process unnecessarily.

Here's a sneak peek at the steps involved once you've sent us your resume:

1. First, we'll dive into your CV, delving into your background, interests, passions, and tech prowess. If you're a shining star that aligns with our needs, congratulations! You'll swiftly move on to step two.
2. This stage involves meeting one of our charismatic hiring managers who will assess your skills and, just as importantly, your compatibility with our vibrant culture.
3. If you emerge victorious from this encounter, a thrilling challenge awaits you—an online assessment to prove your mettle. But wait, there's more! You'll also mingle with more of our extraordinary team members.
4. Once these delightful encounters conclude, we get down to business with employment checks—references, credit history, criminal records, and even the rarefied world of fraud. Once you've successfully navigated these hurdles, voila!
5. We eagerly extend to you an offer of employment, formalities having been dealt with promptly.
   

So, if you're ready to embark on a whirlwind recruitment adventure, buckle up and send us that CV!

Note: As all iqbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information, our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification.

iqbusiness is committed to sustainable growth and transformation; we embrace diversity and employ previously disadvantaged individuals.

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Duties & Responsibilities

Responsibilities and KRA’s:

• Identify, clarify, and agree on data and analytics requirements.
• Liaises with POs to understand and document their data and analytics requirements; performing analytical processes and measures related to the processes.
• Adopts multiple actions with stakeholders to elicit the requirements; uses interviews, document analysis, requirements workshops, surveys, business process descriptions, user cases, scenarios, and business analysis.
• Provides functional knowledge and expert input during planning, design and implementation phases of projects and initiatives between Data Chapter, Data Squad, and business.
• Assists stakeholders (e.g. Product Managers) with data-related scoping and planning.
• Applies end-to-end best practices to deliver data and analytics requirements.
• Ensures appropriate testing is done and provides the business with assistance during user acceptance testing.
• Provides business with functional and technical assistance during data and analytics implementations.
• Applies business and data and analytics functional knowledge at all times to identify possible improvement opportunities and motivate with business.
• Owns personal continued professional development to remain current with data and analytics industry trends, particularly around data and analytics tools and technologies.
• Analyses, understands, and documents relevant data and analytics technical requirements; performs data modeling and maps the analytic solution to the relevant data sources.
• Works closely with the Data Architect(s) and Data Modeller(s) to design, refine, and implement analytic solutions to execute the functional design of the relevant data and analytics solution; including reports and dashboards.
• Provides input to data governance and data and analytics quality assurance; identifies and communicates all risks.
• Performs functional testing and data validation of reports and other data and analytics deliverables before presenting to business users.
• Applies data and analytics functional knowledge at all times to identify and motivate possible data and analytics support/improvements.
• Facilitate the Data Product Life Cycle and application of best practices/processes.
• Acts as the custodian of the reporting catalog; maintains the information framework and reports.
• Facilitates the process between all teams regarding data governance and processes.

Requirements:

• At least 5 years of proven experience in drafting functional specifications
• At least 5 years of proven BI Business Analysis, data design, and systems analysis experience in a data and analytics environment
• At least 5 years of Stakeholder engagement to identify and specify business requirements experience.
• At least 5 years of Liaising between business and functional stakeholders; translating requirements experience
• 3+ Years of Business Information Business Analysis experience in a finance/banking environment
• Bachelor’s Degree in Computer Science or similar fields like Information Systems, Big Data, etc would be advantageous.
• AWS Certification would be advantageous
• Martech (Marketing Technology) experience advantageous
• Related Technical certifications
• Knowledge of Agile methodologies and project management practices, including Scrum, Kanban, and Lean
• Excellent communication, collaboration, and problem-solving
• Ability to work independently and in a team environment in an Agile framework
• Strong analytical and critical thinking skills

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